bmc_hub/migrations/142_mission_control.sql

60 lines
2.8 KiB
SQL

-- Migration 142: Mission Control dashboard foundation
CREATE TABLE IF NOT EXISTS mission_events (
id BIGSERIAL PRIMARY KEY,
event_type VARCHAR(64) NOT NULL,
severity VARCHAR(16) NOT NULL DEFAULT 'info',
title VARCHAR(255) NOT NULL,
source VARCHAR(64),
customer_name VARCHAR(255),
payload JSONB NOT NULL DEFAULT '{}'::jsonb,
created_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP
);
CREATE INDEX IF NOT EXISTS idx_mission_events_created_at ON mission_events(created_at DESC);
CREATE INDEX IF NOT EXISTS idx_mission_events_event_type ON mission_events(event_type);
CREATE TABLE IF NOT EXISTS mission_call_state (
call_id VARCHAR(128) PRIMARY KEY,
queue_name VARCHAR(128),
caller_number VARCHAR(64),
contact_name VARCHAR(255),
company_name VARCHAR(255),
customer_tag VARCHAR(64),
state VARCHAR(32) NOT NULL,
started_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
answered_at TIMESTAMP,
ended_at TIMESTAMP,
updated_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
last_payload JSONB NOT NULL DEFAULT '{}'::jsonb
);
CREATE INDEX IF NOT EXISTS idx_mission_call_state_state ON mission_call_state(state);
CREATE INDEX IF NOT EXISTS idx_mission_call_state_updated_at ON mission_call_state(updated_at DESC);
CREATE TABLE IF NOT EXISTS mission_uptime_alerts (
alert_key VARCHAR(255) PRIMARY KEY,
service_name VARCHAR(255) NOT NULL,
customer_name VARCHAR(255),
status VARCHAR(32) NOT NULL,
is_active BOOLEAN NOT NULL DEFAULT FALSE,
started_at TIMESTAMP,
resolved_at TIMESTAMP,
updated_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
raw_payload JSONB NOT NULL DEFAULT '{}'::jsonb,
normalized_payload JSONB NOT NULL DEFAULT '{}'::jsonb
);
CREATE INDEX IF NOT EXISTS idx_mission_uptime_active ON mission_uptime_alerts(is_active, updated_at DESC);
INSERT INTO settings (key, value, category, description, value_type, is_public)
VALUES
('mission_webhook_token', '', 'mission', 'Shared token for mission webhooks', 'string', false),
('mission_display_queues', '[]', 'mission', 'JSON array of queue names shown on Mission Control', 'json', true),
('mission_sound_enabled', 'true', 'mission', 'Enable sound notifications on Mission Control', 'boolean', true),
('mission_sound_volume', '70', 'mission', 'Mission Control sound volume (0-100)', 'integer', true),
('mission_sound_events', '["incoming_call","uptime_down","critical_event"]', 'mission', 'JSON array of event types that trigger sound', 'json', true),
('mission_kpi_visible', '["open_cases","new_cases","unassigned_cases","deadlines_today","overdue_deadlines"]', 'mission', 'JSON array of KPI keys shown on Mission Control', 'json', true),
('mission_customer_filter', '', 'mission', 'Optional customer filter for Mission Control', 'string', true)
ON CONFLICT (key) DO NOTHING;