eacbd36e83
- Added `transcription_service.py` to handle audio transcription via Whisper API. - Integrated logging for transcription processes and error handling. - Supported audio format checks based on configuration settings. docs: Create Ordre System Implementation Plan - Drafted comprehensive implementation plan for e-conomic order integration. - Outlined business requirements, database changes, backend and frontend implementation details. - Included testing plan and deployment steps for the new order system. feat: Add AI prompts and regex action capabilities - Created `ai_prompts` table for storing custom AI prompts. - Added regex extraction and linking action to email workflow actions. feat: Introduce conversations module for transcribed audio - Created `conversations` table to store transcribed conversations with relevant metadata. - Added indexing for customer, ticket, and user linkage. - Implemented full-text search capabilities for Danish language. fix: Add category column to conversations for classification - Added `category` column to `conversations` table for better conversation classification.
39 lines
1.5 KiB
SQL
39 lines
1.5 KiB
SQL
-- 068_conversations_module.sql
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-- Table for storing transcribed conversations (calls, voice notes)
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CREATE TABLE IF NOT EXISTS conversations (
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id SERIAL PRIMARY KEY,
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customer_id INTEGER REFERENCES customers(id) ON DELETE CASCADE,
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ticket_id INTEGER REFERENCES tticket_tickets(id) ON DELETE SET NULL,
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user_id INTEGER REFERENCES auth_users(id) ON DELETE SET NULL,
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email_message_id INTEGER REFERENCES email_messages(id) ON DELETE SET NULL,
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title VARCHAR(255) NOT NULL,
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transcript TEXT, -- The full transcribed text
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summary TEXT, -- AI generated summary (optional)
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audio_file_path VARCHAR(500) NOT NULL,
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duration_seconds INTEGER DEFAULT 0,
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-- Privacy and Deletion
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is_private BOOLEAN DEFAULT FALSE,
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deleted_at TIMESTAMP, -- Soft delete
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source VARCHAR(50) DEFAULT 'email', -- 'email', 'upload', 'phone_system'
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created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
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updated_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP
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);
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-- Index for linkage
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CREATE INDEX idx_conversations_customer ON conversations(customer_id);
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CREATE INDEX idx_conversations_ticket ON conversations(ticket_id);
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CREATE INDEX idx_conversations_user ON conversations(user_id);
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-- Full Text Search Index for Danish
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ALTER TABLE conversations ADD COLUMN search_vector tsvector GENERATED ALWAYS AS (
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to_tsvector('danish', coalesce(title, '') || ' ' || coalesce(transcript, ''))
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) STORED;
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CREATE INDEX idx_conversations_search ON conversations USING GIN(search_vector);
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