bmc_hub/app/dashboard/frontend/mission_control.html

577 lines
18 KiB
HTML

{% extends "shared/frontend/base.html" %}
{% block title %}Mission Control - BMC Hub{% endblock %}
{% block extra_css %}
<style>
:root {
--mc-bg: #0b1320;
--mc-surface: #121d2f;
--mc-surface-2: #16243a;
--mc-border: #2c3c58;
--mc-text: #e9f1ff;
--mc-text-muted: #9fb3d1;
--mc-danger: #ef4444;
--mc-warning: #f59e0b;
--mc-success: #10b981;
--mc-info: #3b82f6;
}
body {
background: var(--mc-bg) !important;
color: var(--mc-text);
}
main.container-fluid {
max-width: 100% !important;
padding: 0.75rem 1rem 1rem 1rem !important;
}
.mc-grid {
display: grid;
gap: 0.75rem;
grid-template-rows: auto 1fr auto;
min-height: calc(100vh - 90px);
}
.mc-card {
background: linear-gradient(180deg, var(--mc-surface) 0%, var(--mc-surface-2) 100%);
border: 1px solid var(--mc-border);
border-radius: 14px;
padding: 0.75rem 1rem;
}
.mc-top {
display: grid;
grid-template-columns: 1fr;
gap: 0.75rem;
}
.mc-alert-bar {
display: flex;
align-items: center;
gap: 0.75rem;
font-size: 1.15rem;
font-weight: 700;
padding: 0.9rem 1rem;
border-radius: 12px;
}
.mc-alert-bar.down {
background: rgba(239, 68, 68, 0.18);
border: 1px solid rgba(239, 68, 68, 0.55);
color: #ffd6d6;
}
.mc-alert-empty {
color: var(--mc-text-muted);
font-size: 0.95rem;
}
.mc-middle {
display: grid;
grid-template-columns: 2fr 1fr;
gap: 0.75rem;
min-height: 0;
}
.mc-kpi-grid {
display: grid;
grid-template-columns: repeat(5, minmax(0, 1fr));
gap: 0.65rem;
}
.mc-kpi {
background: rgba(255, 255, 255, 0.03);
border: 1px solid var(--mc-border);
border-radius: 12px;
padding: 0.85rem;
}
.mc-kpi .label {
font-size: 0.8rem;
text-transform: uppercase;
letter-spacing: 0.05em;
color: var(--mc-text-muted);
}
.mc-kpi .value {
font-size: 2rem;
line-height: 1;
font-weight: 800;
margin-top: 0.45rem;
}
.mc-kpi.warning { border-color: rgba(245, 158, 11, 0.55); }
.mc-kpi.danger { border-color: rgba(239, 68, 68, 0.55); }
.mc-call-overlay {
display: none;
margin-top: 0.75rem;
background: rgba(59, 130, 246, 0.14);
border: 2px solid rgba(59, 130, 246, 0.65);
border-radius: 14px;
padding: 1rem;
}
.mc-call-overlay.active {
display: block;
}
.mc-call-title {
font-size: 1.7rem;
font-weight: 800;
margin-bottom: 0.35rem;
}
.mc-call-meta {
display: flex;
flex-wrap: wrap;
gap: 0.5rem;
font-size: 1.05rem;
}
.mc-badge {
border-radius: 999px;
border: 1px solid var(--mc-border);
background: rgba(255, 255, 255, 0.05);
padding: 0.18rem 0.55rem;
font-size: 0.85rem;
color: var(--mc-text-muted);
}
.mc-bottom {
display: grid;
grid-template-columns: 1.2fr 1fr;
gap: 0.75rem;
min-height: 0;
}
.mc-table,
.mc-feed {
max-height: 30vh;
overflow: auto;
}
.mc-row {
display: grid;
grid-template-columns: 2fr 1fr 1fr;
gap: 0.5rem;
padding: 0.4rem 0;
border-bottom: 1px solid rgba(159, 179, 209, 0.12);
font-size: 0.95rem;
}
.mc-row:last-child {
border-bottom: none;
}
.mc-feed-item {
padding: 0.5rem 0;
border-bottom: 1px solid rgba(159, 179, 209, 0.12);
}
.mc-feed-item:last-child {
border-bottom: none;
}
.mc-feed-title {
font-weight: 600;
}
.mc-feed-meta {
color: var(--mc-text-muted);
font-size: 0.8rem;
}
.mc-controls {
display: flex;
align-items: center;
gap: 0.7rem;
flex-wrap: wrap;
margin-top: 0.4rem;
}
.mc-controls label {
color: var(--mc-text-muted);
font-size: 0.85rem;
}
.mc-connection {
font-size: 0.8rem;
color: var(--mc-text-muted);
}
.mc-hidden {
display: none !important;
}
@media (max-width: 1300px) {
.mc-middle,
.mc-bottom {
grid-template-columns: 1fr;
}
.mc-kpi-grid {
grid-template-columns: repeat(2, minmax(0, 1fr));
}
}
</style>
{% endblock %}
{% block content %}
<div class="mc-grid">
<section class="mc-top">
<div class="mc-card">
<div id="alertContainer" class="mc-alert-empty">Ingen aktive driftsalarmer</div>
<div class="mc-controls">
<label><input type="checkbox" id="soundEnabledToggle" checked> Lyd aktiv</label>
<label>Lydniveau <input type="range" id="soundVolume" min="0" max="100" value="70"></label>
<span id="connectionState" class="mc-connection">Forbinder...</span>
</div>
</div>
</section>
<section class="mc-middle">
<div class="mc-card">
<h4 class="mb-3">Opgave-overblik</h4>
<div id="kpiGrid" class="mc-kpi-grid"></div>
<div id="callOverlay" class="mc-call-overlay">
<div class="mc-call-title">Indgående opkald</div>
<div id="callPrimary" style="font-size:1.35rem;font-weight:700;"></div>
<div id="callSecondary" class="mc-call-meta mt-2"></div>
</div>
</div>
<div class="mc-card">
<h4 class="mb-3">Aktive opkald</h4>
<div id="activeCallsList" class="mc-feed"></div>
</div>
</section>
<section class="mc-bottom">
<div class="mc-card">
<h4 class="mb-3">Deadlines pr. medarbejder</h4>
<div class="mc-row" style="font-weight:700;color:var(--mc-text-muted);text-transform:uppercase;font-size:0.75rem;">
<div>Medarbejder</div>
<div>I dag</div>
<div>Overskredet</div>
</div>
<div id="deadlineTable" class="mc-table"></div>
</div>
<div class="mc-card">
<h4 class="mb-3">Live aktivitetsfeed</h4>
<div id="liveFeed" class="mc-feed"></div>
</div>
</section>
</div>
<script>
(() => {
const kpiLabels = {
open_cases: 'Åbne sager',
new_cases: 'Nye sager',
unassigned_cases: 'Uden ansvarlig',
deadlines_today: 'Deadline i dag',
overdue_deadlines: 'Overskredne'
};
const state = {
ws: null,
reconnectAttempts: 0,
reconnectTimer: null,
failures: 0,
config: {
sound_enabled: true,
sound_volume: 70,
sound_events: ['incoming_call', 'uptime_down', 'critical_event'],
kpi_visible: Object.keys(kpiLabels),
display_queues: []
},
activeCalls: [],
activeAlerts: [],
liveFeed: []
};
function updateConnectionLabel(text) {
const el = document.getElementById('connectionState');
if (el) el.textContent = text;
}
function playTone(type) {
const soundEnabledToggle = document.getElementById('soundEnabledToggle');
if (!soundEnabledToggle || !soundEnabledToggle.checked) return;
if (!state.config.sound_events.includes(type)) return;
const volumeSlider = document.getElementById('soundVolume');
const volumePct = Number(volumeSlider?.value || state.config.sound_volume || 70);
const gainValue = Math.max(0, Math.min(1, volumePct / 100));
const AudioCtx = window.AudioContext || window.webkitAudioContext;
if (!AudioCtx) return;
const context = new AudioCtx();
const oscillator = context.createOscillator();
const gainNode = context.createGain();
oscillator.type = 'sine';
oscillator.frequency.value = type === 'uptime_down' ? 260 : 620;
gainNode.gain.value = gainValue * 0.2;
oscillator.connect(gainNode);
gainNode.connect(context.destination);
oscillator.start();
oscillator.stop(context.currentTime + (type === 'uptime_down' ? 0.35 : 0.15));
}
function escapeHtml(str) {
return String(str ?? '')
.replaceAll('&', '&amp;')
.replaceAll('<', '&lt;')
.replaceAll('>', '&gt;')
.replaceAll('"', '&quot;')
.replaceAll("'", '&#039;');
}
function formatDate(value) {
if (!value) return '-';
const d = new Date(value);
if (Number.isNaN(d.getTime())) return '-';
return d.toLocaleString('da-DK');
}
function renderKpis(kpis = {}) {
const container = document.getElementById('kpiGrid');
if (!container) return;
const visible = Array.isArray(state.config.kpi_visible) && state.config.kpi_visible.length
? state.config.kpi_visible
: Object.keys(kpiLabels);
container.innerHTML = visible.map((key) => {
const value = Number(kpis[key] ?? 0);
const variant = key === 'overdue_deadlines' && value > 0
? 'danger'
: key === 'deadlines_today' && value > 0
? 'warning'
: '';
return `
<div class="mc-kpi ${variant}">
<div class="label">${escapeHtml(kpiLabels[key] || key)}</div>
<div class="value">${value}</div>
</div>
`;
}).join('');
}
function renderActiveCalls() {
const list = document.getElementById('activeCallsList');
const overlay = document.getElementById('callOverlay');
const primary = document.getElementById('callPrimary');
const secondary = document.getElementById('callSecondary');
if (!list || !overlay || !primary || !secondary) return;
const queueFilter = Array.isArray(state.config.display_queues) ? state.config.display_queues : [];
const calls = state.activeCalls.filter(c => {
if (!queueFilter.length) return true;
return queueFilter.includes(c.queue_name);
});
if (!calls.length) {
list.innerHTML = '<div class="mc-feed-meta">Ingen aktive opkald</div>';
overlay.classList.remove('active');
return;
}
const call = calls[0];
overlay.classList.add('active');
primary.textContent = `${call.queue_name || 'Ukendt kø'}${call.caller_number || 'Ukendt nummer'}`;
secondary.innerHTML = [
call.contact_name ? `<span class="mc-badge">${escapeHtml(call.contact_name)}</span>` : '',
call.company_name ? `<span class="mc-badge">${escapeHtml(call.company_name)}</span>` : '',
call.customer_tag ? `<span class="mc-badge">${escapeHtml(call.customer_tag)}</span>` : '',
call.started_at ? `<span class="mc-badge">${escapeHtml(formatDate(call.started_at))}</span>` : ''
].join(' ');
list.innerHTML = calls.map((item) => `
<div class="mc-feed-item">
<div class="mc-feed-title">${escapeHtml(item.queue_name || 'Ukendt kø')}${escapeHtml(item.caller_number || '-')}</div>
<div class="mc-feed-meta">
${escapeHtml(item.contact_name || 'Ukendt kontakt')}
${item.company_name ? `${escapeHtml(item.company_name)}` : ''}
</div>
</div>
`).join('');
}
function renderAlerts() {
const container = document.getElementById('alertContainer');
if (!container) return;
if (!state.activeAlerts.length) {
container.className = 'mc-alert-empty';
container.textContent = 'Ingen aktive driftsalarmer';
return;
}
container.className = '';
container.innerHTML = state.activeAlerts.map((alert) => `
<div class="mc-alert-bar down mb-2">
<span>🚨</span>
<span>${escapeHtml(alert.service_name || 'Ukendt service')}</span>
${alert.customer_name ? `<span class="mc-badge">${escapeHtml(alert.customer_name)}</span>` : ''}
<span class="mc-badge">Start: ${escapeHtml(formatDate(alert.started_at))}</span>
</div>
`).join('');
}
function renderDeadlines(rows = []) {
const table = document.getElementById('deadlineTable');
if (!table) return;
if (!rows.length) {
table.innerHTML = '<div class="mc-feed-meta py-2">Ingen deadlines i dag eller overskredne</div>';
return;
}
table.innerHTML = rows.map((row) => `
<div class="mc-row">
<div>${escapeHtml(row.employee_name || 'Ukendt')}</div>
<div>${Number(row.deadlines_today || 0)}</div>
<div style="color:${Number(row.overdue_deadlines || 0) > 0 ? '#ff9d9d' : 'inherit'}">${Number(row.overdue_deadlines || 0)}</div>
</div>
`).join('');
}
function renderFeed() {
const feed = document.getElementById('liveFeed');
if (!feed) return;
if (!state.liveFeed.length) {
feed.innerHTML = '<div class="mc-feed-meta">Ingen events endnu</div>';
return;
}
feed.innerHTML = state.liveFeed.slice(0, 20).map((event) => `
<div class="mc-feed-item">
<div class="mc-feed-title">${escapeHtml(event.title || event.event_type || 'Event')}</div>
<div class="mc-feed-meta">${escapeHtml(event.event_type || 'event')}${escapeHtml(formatDate(event.created_at))}</div>
</div>
`).join('');
}
function renderState(payload) {
if (!payload) return;
state.config = { ...state.config, ...(payload.config || {}) };
state.activeCalls = Array.isArray(payload.active_calls) ? payload.active_calls : state.activeCalls;
state.activeAlerts = Array.isArray(payload.active_alerts) ? payload.active_alerts : state.activeAlerts;
state.liveFeed = Array.isArray(payload.live_feed) ? payload.live_feed : state.liveFeed;
const soundToggle = document.getElementById('soundEnabledToggle');
const volumeSlider = document.getElementById('soundVolume');
if (soundToggle) soundToggle.checked = !!state.config.sound_enabled;
if (volumeSlider) volumeSlider.value = String(state.config.sound_volume || 70);
renderKpis(payload.kpis || {});
renderActiveCalls();
renderAlerts();
renderDeadlines(Array.isArray(payload.employee_deadlines) ? payload.employee_deadlines : []);
renderFeed();
}
async function loadInitialState() {
const res = await fetch('/api/v1/mission/state', { credentials: 'include' });
if (!res.ok) throw new Error('Kunne ikke hente mission state');
const payload = await res.json();
renderState(payload);
}
function scheduleReconnect() {
if (state.reconnectTimer) return;
state.reconnectAttempts += 1;
const delay = Math.min(30000, 1500 * state.reconnectAttempts);
updateConnectionLabel(`Frakoblet • reconnect om ${Math.round(delay / 1000)}s`);
state.reconnectTimer = setTimeout(() => {
state.reconnectTimer = null;
connectWs();
}, delay);
}
function connectWs() {
const proto = window.location.protocol === 'https:' ? 'wss' : 'ws';
const url = `${proto}://${window.location.host}/api/v1/mission/ws`;
state.ws = new WebSocket(url);
state.ws.onopen = () => {
state.reconnectAttempts = 0;
updateConnectionLabel('Live forbindelse aktiv');
};
state.ws.onclose = () => {
state.failures += 1;
if (state.failures >= 12) {
window.location.reload();
return;
}
scheduleReconnect();
};
state.ws.onerror = () => {};
state.ws.onmessage = (evt) => {
try {
const msg = JSON.parse(evt.data);
const event = msg?.event;
const data = msg?.data || {};
if (event === 'mission_state') {
renderState(data);
return;
}
if (event === 'kpi_update') {
renderKpis(data);
return;
}
if (event === 'call_ringing') {
state.activeCalls = [data, ...state.activeCalls.filter(c => c.call_id !== data.call_id)];
renderActiveCalls();
playTone('incoming_call');
return;
}
if (event === 'call_answered' || event === 'call_hangup') {
const id = data.call_id;
state.activeCalls = state.activeCalls.filter(c => c.call_id !== id);
renderActiveCalls();
return;
}
if (event === 'uptime_alert') {
state.activeAlerts = Array.isArray(data.active_alerts) ? data.active_alerts : state.activeAlerts;
renderAlerts();
if ((data.status || '').toUpperCase() === 'DOWN') {
playTone('uptime_down');
}
return;
}
if (event === 'live_feed_event') {
state.liveFeed = [data, ...state.liveFeed.filter(item => item.id !== data.id)].slice(0, 20);
renderFeed();
}
} catch (error) {
console.error('Mission message parse failed', error);
}
};
}
document.addEventListener('DOMContentLoaded', async () => {
try {
await loadInitialState();
} catch (error) {
updateConnectionLabel('Fejl ved initial load');
console.error(error);
}
connectWs();
});
})();
</script>
{% endblock %}