bef5c20c83
- Added CaseAnalysisService for analyzing case text using Ollama LLM. - Integrated AI analysis into the QuickCreate modal for automatic case creation. - Created HTML structure for QuickCreate modal with dynamic fields for title, description, customer, priority, technician, and tags. - Implemented customer search functionality with debounce for efficient querying. - Added priority field to sag_sager table with migration for consistency in case management. - Introduced caching mechanism in CaseAnalysisService to optimize repeated analyses. - Enhanced error handling and user feedback in the QuickCreate modal.
671 lines
26 KiB
HTML
671 lines
26 KiB
HTML
<!-- QuickCreate Modal - AI-Powered Case Creation -->
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<div class="modal fade" id="quickCreateModal" tabindex="-1" aria-labelledby="quickCreateModalLabel" aria-hidden="true">
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<div class="modal-dialog modal-lg">
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<div class="modal-content">
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<div class="modal-header">
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<h5 class="modal-title" id="quickCreateModalLabel">
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<i class="bi bi-plus-circle"></i> Opret Sag
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<span id="quickCreateLoadingSpinner" class="spinner-border spinner-border-sm ms-2 d-none" role="status">
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<span class="visually-hidden">Analyserer...</span>
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</span>
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</h5>
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<button type="button" class="btn-close" data-bs-dismiss="modal" aria-label="Luk"></button>
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</div>
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<div class="modal-body">
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<form id="quickCreateForm">
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<!-- Main Text Input -->
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<div class="mb-4">
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<label for="quickCreateText" class="form-label fw-bold">
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Beskriv sagen <span class="text-muted">(AI analyserer automatisk)</span>
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</label>
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<textarea
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class="form-control"
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id="quickCreateText"
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rows="6"
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placeholder="Beskriv kort hvad sagen handler om... Eksempel: 'Kunde 24 ringer. Printer i Hellerup virker ikke. Skal fixes hurtigt.'"
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autofocus
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></textarea>
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<div class="form-text">
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<i class="bi bi-lightbulb"></i> AI genkender automatisk kunde, prioritet, tekniker og tags mens du skriver.
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</div>
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</div>
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<!-- AI Analysis Results (initially hidden) -->
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<div id="quickCreateAnalysisSection" class="d-none">
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<hr class="my-4">
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<div class="d-flex justify-content-between align-items-center mb-3">
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<h6 class="mb-0">
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<i class="bi bi-robot"></i> AI-forslag
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<span id="quickCreateConfidenceBadge" class="badge bg-secondary ms-2"></span>
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</h6>
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<small class="text-muted" id="quickCreateAiReasoning"></small>
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</div>
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<!-- Title -->
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<div class="mb-3">
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<label for="quickCreateTitle" class="form-label">Titel</label>
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<input
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type="text"
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class="form-control"
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id="quickCreateTitle"
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maxlength="200"
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required
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>
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</div>
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<!-- Description -->
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<div class="mb-3">
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<label for="quickCreateDescription" class="form-label">Beskrivelse</label>
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<textarea
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class="form-control"
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id="quickCreateDescription"
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rows="4"
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></textarea>
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</div>
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<!-- Customer -->
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<div class="mb-3">
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<label for="quickCreateCustomer" class="form-label">Kunde *</label>
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<div class="input-group">
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<input
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type="text"
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class="form-control"
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id="quickCreateCustomerSearch"
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placeholder="Søg kunde..."
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autocomplete="off"
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>
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<button class="btn btn-outline-secondary" type="button" id="quickCreateCustomerClear">
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<i class="bi bi-x"></i>
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</button>
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</div>
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<input type="hidden" id="quickCreateCustomerId">
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<div id="quickCreateCustomerResults" class="list-group mt-1 position-absolute" style="z-index: 1050; max-height: 200px; overflow-y: auto;"></div>
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<div class="form-text">
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<span id="quickCreateCustomerDisplay" class="text-success"></span>
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</div>
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</div>
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<div class="row">
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<!-- Priority -->
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<div class="col-md-6 mb-3">
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<label class="form-label">Prioritet</label>
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<div class="btn-group w-100" role="group" id="quickCreatePriorityGroup">
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<input type="radio" class="btn-check" name="priority" id="priorityLow" value="low">
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<label class="btn btn-outline-secondary" for="priorityLow">
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<i class="bi bi-arrow-down"></i> Lav
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</label>
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<input type="radio" class="btn-check" name="priority" id="priorityNormal" value="normal" checked>
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<label class="btn btn-outline-primary" for="priorityNormal">
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<i class="bi bi-dash"></i> Normal
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</label>
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<input type="radio" class="btn-check" name="priority" id="priorityHigh" value="high">
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<label class="btn btn-outline-warning" for="priorityHigh">
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<i class="bi bi-arrow-up"></i> Høj
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</label>
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<input type="radio" class="btn-check" name="priority" id="priorityUrgent" value="urgent">
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<label class="btn btn-outline-danger" for="priorityUrgent">
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<i class="bi bi-exclamation-triangle"></i> Kritisk
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</label>
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</div>
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</div>
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<!-- Technician -->
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<div class="col-md-6 mb-3">
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<label for="quickCreateTechnician" class="form-label">Tekniker</label>
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<select class="form-select" id="quickCreateTechnician">
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<option value="">Vælg tekniker...</option>
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</select>
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</div>
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</div>
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<!-- Group -->
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<div class="mb-3">
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<label for="quickCreateGroup" class="form-label">Gruppe</label>
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<select class="form-select" id="quickCreateGroup">
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<option value="">Vælg gruppe...</option>
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</select>
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</div>
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<!-- Tags -->
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<div class="mb-3">
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<label class="form-label">Tags</label>
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<div id="quickCreateTagsContainer" class="d-flex flex-wrap gap-2 mb-2">
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<!-- Tags will be rendered here -->
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</div>
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<div class="input-group">
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<input
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type="text"
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class="form-control"
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id="quickCreateTagInput"
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placeholder="Tilføj tag..."
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>
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<button class="btn btn-outline-secondary" type="button" id="quickCreateAddTag">
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<i class="bi bi-plus"></i> Tilføj
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</button>
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</div>
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</div>
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<!-- Hardware References (if any) -->
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<div id="quickCreateHardwareSection" class="mb-3 d-none">
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<label class="form-label">
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<i class="bi bi-laptop"></i> Hardware-referencer fundet
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</label>
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<div id="quickCreateHardwareList" class="list-group">
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<!-- Hardware references will be rendered here -->
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</div>
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</div>
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</div>
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<!-- Manual Mode Message (shown when AI fails) -->
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<div id="quickCreateManualMode" class="alert alert-info d-none" role="alert">
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<i class="bi bi-info-circle"></i> AI-assistent utilgængelig. Udfyld felterne manuelt.
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</div>
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</form>
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</div>
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<div class="modal-footer">
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<button type="button" class="btn btn-secondary" data-bs-dismiss="modal">Annuller</button>
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<button type="button" class="btn btn-primary" id="quickCreateSubmit" disabled>
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<i class="bi bi-check-circle"></i> Opret Sag
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</button>
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</div>
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</div>
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</div>
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</div>
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<script>
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(function() {
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const modal = document.getElementById('quickCreateModal');
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const form = document.getElementById('quickCreateForm');
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const textInput = document.getElementById('quickCreateText');
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const analysisSection = document.getElementById('quickCreateAnalysisSection');
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const manualMode = document.getElementById('quickCreateManualMode');
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const loadingSpinner = document.getElementById('quickCreateLoadingSpinner');
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const submitBtn = document.getElementById('quickCreateSubmit');
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// Form fields
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const titleInput = document.getElementById('quickCreateTitle');
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const descriptionInput = document.getElementById('quickCreateDescription');
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const customerSearchInput = document.getElementById('quickCreateCustomerSearch');
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const customerIdInput = document.getElementById('quickCreateCustomerId');
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const customerDisplay = document.getElementById('quickCreateCustomerDisplay');
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const customerResults = document.getElementById('quickCreateCustomerResults');
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const customerClearBtn = document.getElementById('quickCreateCustomerClear');
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const technicianSelect = document.getElementById('quickCreateTechnician');
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const groupSelect = document.getElementById('quickCreateGroup');
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const tagsContainer = document.getElementById('quickCreateTagsContainer');
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const tagInput = document.getElementById('quickCreateTagInput');
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const addTagBtn = document.getElementById('quickCreateAddTag');
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const confidenceBadge = document.getElementById('quickCreateConfidenceBadge');
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const aiReasoning = document.getElementById('quickCreateAiReasoning');
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const hardwareSection = document.getElementById('quickCreateHardwareSection');
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const hardwareList = document.getElementById('quickCreateHardwareList');
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let analysisDebounce;
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let currentTags = [];
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let currentHardware = [];
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let customerSearchDebounce;
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let cachedUserId = null;
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// Get user ID from JWT token or meta tag
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function getUserId() {
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if (cachedUserId) return cachedUserId;
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// Try JWT token first
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const token = localStorage.getItem('access_token') || sessionStorage.getItem('access_token');
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if (token) {
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try {
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const payload = JSON.parse(atob(token.split('.')[1]));
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cachedUserId = payload.sub || payload.user_id;
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return cachedUserId;
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} catch (e) {
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console.warn('Could not decode token for user_id');
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}
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}
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// Fallback to meta tag
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const metaTag = document.querySelector('meta[name="user-id"]');
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if (metaTag) {
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cachedUserId = metaTag.getAttribute('content');
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return cachedUserId;
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}
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// Last resort: hardcoded value (not ideal but prevents errors)
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console.warn('Could not get user_id, using default value 1');
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return '1';
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}
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// Initialize on modal show
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modal.addEventListener('show.bs.modal', function() {
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resetForm();
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loadTechnicians();
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loadGroups();
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});
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// Text input handler - triggers AI analysis
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textInput.addEventListener('input', function(e) {
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clearTimeout(analysisDebounce);
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const text = e.target.value.trim();
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if (text.length < 10) {
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hideAnalysisSection();
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return;
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}
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showLoadingState();
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analysisDebounce = setTimeout(async () => {
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await performAnalysis(text);
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}, 800); // 800ms debounce
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});
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// Customer search with debounce
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customerSearchInput.addEventListener('input', function(e) {
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clearTimeout(customerSearchDebounce);
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const query = e.target.value.trim();
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if (query.length < 2) {
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customerResults.innerHTML = '';
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customerResults.classList.remove('show');
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return;
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}
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customerSearchDebounce = setTimeout(async () => {
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await searchCustomers(query);
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}, 300);
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});
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// Customer clear button
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customerClearBtn.addEventListener('click', function() {
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customerSearchInput.value = '';
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customerIdInput.value = '';
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customerDisplay.textContent = '';
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customerResults.innerHTML = '';
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validateForm();
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});
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// Tag management
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addTagBtn.addEventListener('click', addTag);
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tagInput.addEventListener('keypress', function(e) {
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if (e.key === 'Enter') {
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e.preventDefault();
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addTag();
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}
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});
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// Form submission
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submitBtn.addEventListener('click', async function() {
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await submitCase();
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});
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async function performAnalysis(text) {
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try {
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const userId = getUserId();
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const response = await fetch(`/api/v1/sag/analyze-quick-create?user_id=${userId}`, {
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method: 'POST',
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headers: {'Content-Type': 'application/json'},
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credentials: 'include',
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body: JSON.stringify({text})
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});
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if (!response.ok) {
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throw new Error('Analysis failed');
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}
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const analysis = await response.json();
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populateFields(analysis);
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showAnalysisSection();
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hideLoadingState();
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} catch (error) {
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console.error('AI analysis error:', error);
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showManualMode();
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hideLoadingState();
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}
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}
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function populateFields(analysis) {
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// Title and description
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titleInput.value = analysis.suggested_title || '';
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descriptionInput.value = analysis.suggested_description || '';
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// Customer
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if (analysis.suggested_customer_id) {
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customerIdInput.value = analysis.suggested_customer_id;
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customerSearchInput.value = analysis.suggested_customer_name || '';
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customerDisplay.textContent = `✓ ${analysis.suggested_customer_name}`;
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}
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// Priority
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const priorityValue = analysis.suggested_priority || 'normal';
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document.getElementById(`priority${capitalizeFirst(priorityValue)}`).checked = true;
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// Technician
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if (analysis.suggested_technician_id) {
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technicianSelect.value = analysis.suggested_technician_id;
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}
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// Group
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if (analysis.suggested_group_id) {
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groupSelect.value = analysis.suggested_group_id;
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}
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// Tags
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currentTags = analysis.suggested_tags || [];
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renderTags();
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// Hardware
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currentHardware = analysis.hardware_references || [];
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if (currentHardware.length > 0) {
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renderHardware();
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hardwareSection.classList.remove('d-none');
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} else {
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hardwareSection.classList.add('d-none');
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}
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// Confidence badge
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const confidence = analysis.confidence || 0;
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updateConfidenceBadge(confidence);
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// AI reasoning
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if (analysis.ai_reasoning) {
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aiReasoning.textContent = analysis.ai_reasoning;
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aiReasoning.classList.remove('d-none');
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} else {
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aiReasoning.classList.add('d-none');
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}
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validateForm();
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}
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function updateConfidenceBadge(confidence) {
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let badgeClass = 'bg-secondary';
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let text = 'Lav sikkerhed';
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if (confidence >= 0.8) {
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badgeClass = 'bg-success';
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text = 'Høj sikkerhed';
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} else if (confidence >= 0.6) {
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badgeClass = 'bg-info';
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text = 'Middel sikkerhed';
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} else if (confidence >= 0.4) {
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badgeClass = 'bg-warning';
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text = 'Lav sikkerhed';
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} else {
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badgeClass = 'bg-danger';
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text = 'Meget lav sikkerhed';
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}
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confidenceBadge.className = `badge ${badgeClass} ms-2`;
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confidenceBadge.textContent = `${text} (${Math.round(confidence * 100)}%)`;
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}
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async function searchCustomers(query) {
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try {
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const response = await fetch(`/api/v1/search/customers?q=${encodeURIComponent(query)}`, {
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credentials: 'include'
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});
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const customers = await response.json();
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if (customers.length === 0) {
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customerResults.innerHTML = '<div class="list-group-item text-muted">Ingen kunder fundet</div>';
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} else {
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customerResults.innerHTML = customers.map(c => `
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<button type="button" class="list-group-item list-group-item-action" data-id="${c.id}" data-name="${c.name}">
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<strong>${c.name}</strong>
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${c.cvr_nummer ? `<br><small class="text-muted">CVR: ${c.cvr_nummer}</small>` : ''}
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</button>
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`).join('');
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// Add click handlers
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customerResults.querySelectorAll('button').forEach(btn => {
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btn.addEventListener('click', function() {
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selectCustomer(this.dataset.id, this.dataset.name);
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});
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});
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}
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customerResults.classList.add('show');
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} catch (error) {
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console.error('Customer search error:', error);
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}
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}
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function selectCustomer(id, name) {
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customerIdInput.value = id;
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customerSearchInput.value = name;
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customerDisplay.textContent = `✓ ${name}`;
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customerResults.innerHTML = '';
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customerResults.classList.remove('show');
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validateForm();
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}
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async function loadTechnicians() {
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try {
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const response = await fetch('/api/v1/users?is_active=true', {
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credentials: 'include'
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});
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const users = await response.json();
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technicianSelect.innerHTML = '<option value="">Vælg tekniker...</option>' +
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users.map(u => `<option value="${u.id}">${u.full_name || u.username}</option>`).join('');
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} catch (error) {
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console.error('Error loading technicians:', error);
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}
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}
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async function loadGroups() {
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try {
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const response = await fetch('/api/v1/groups', {
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credentials: 'include'
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});
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const groups = await response.json();
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groupSelect.innerHTML = '<option value="">Vælg gruppe...</option>' +
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groups.map(g => `<option value="${g.id}">${g.name}</option>`).join('');
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} catch (error) {
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console.error('Error loading groups:', error);
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}
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}
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function addTag() {
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const tag = tagInput.value.trim();
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if (tag && !currentTags.includes(tag)) {
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currentTags.push(tag);
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renderTags();
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tagInput.value = '';
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}
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}
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function removeTag(tag) {
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currentTags = currentTags.filter(t => t !== tag);
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renderTags();
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}
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function renderTags() {
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tagsContainer.innerHTML = currentTags.map(tag => `
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<span class="badge bg-secondary">
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${tag}
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<button type="button" class="btn-close btn-close-white ms-1" style="font-size: 0.6rem;" data-tag="${tag}"></button>
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</span>
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`).join('');
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// Add remove handlers
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tagsContainer.querySelectorAll('.btn-close').forEach(btn => {
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btn.addEventListener('click', function() {
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removeTag(this.dataset.tag);
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});
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});
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}
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function renderHardware() {
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hardwareList.innerHTML = currentHardware.map(hw => `
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<div class="list-group-item">
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<strong>${hw.brand} ${hw.model}</strong>
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${hw.serial_number ? `<br><small class="text-muted">Serial: ${hw.serial_number}</small>` : ''}
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</div>
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`).join('');
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}
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function validateForm() {
|
|
const hasTitle = titleInput.value.trim().length > 0;
|
|
const hasCustomer = customerIdInput.value.length > 0;
|
|
|
|
submitBtn.disabled = !(hasTitle && hasCustomer);
|
|
}
|
|
|
|
// Add validation listeners
|
|
titleInput.addEventListener('input', validateForm);
|
|
|
|
async function submitCase() {
|
|
const priority = document.querySelector('input[name="priority"]:checked').value;
|
|
const userId = getUserId();
|
|
|
|
const caseData = {
|
|
titel: titleInput.value.trim(),
|
|
beskrivelse: descriptionInput.value.trim(),
|
|
customer_id: parseInt(customerIdInput.value),
|
|
ansvarlig_bruger_id: technicianSelect.value ? parseInt(technicianSelect.value) : null,
|
|
assigned_group_id: groupSelect.value ? parseInt(groupSelect.value) : null,
|
|
priority: priority,
|
|
created_by_user_id: parseInt(userId),
|
|
template_key: 'quickcreate'
|
|
};
|
|
|
|
try {
|
|
submitBtn.disabled = true;
|
|
submitBtn.innerHTML = '<span class="spinner-border spinner-border-sm me-2"></span>Opretter...';
|
|
|
|
const response = await fetch('/api/v1/sag', {
|
|
method: 'POST',
|
|
headers: {'Content-Type': 'application/json'},
|
|
credentials: 'include',
|
|
body: JSON.stringify(caseData)
|
|
});
|
|
|
|
if (!response.ok) {
|
|
throw new Error('Failed to create case');
|
|
}
|
|
|
|
const newCase = await response.json();
|
|
|
|
// TODO: Add tags via separate endpoint if any exist
|
|
|
|
// Redirect to case detail
|
|
window.location.href = `/sag/${newCase.id}`;
|
|
|
|
} catch (error) {
|
|
console.error('Error creating case:', error);
|
|
alert('Fejl ved oprettelse af sag. Prøv igen.');
|
|
submitBtn.disabled = false;
|
|
submitBtn.innerHTML = '<i class="bi bi-check-circle"></i> Opret Sag';
|
|
}
|
|
}
|
|
|
|
function showLoadingState() {
|
|
loadingSpinner.classList.remove('d-none');
|
|
}
|
|
|
|
function hideLoadingState() {
|
|
loadingSpinner.classList.add('d-none');
|
|
}
|
|
|
|
function showAnalysisSection() {
|
|
analysisSection.classList.remove('d-none');
|
|
manualMode.classList.add('d-none');
|
|
}
|
|
|
|
function hideAnalysisSection() {
|
|
analysisSection.classList.add('d-none');
|
|
manualMode.classList.add('d-none');
|
|
}
|
|
|
|
function showManualMode() {
|
|
manualMode.classList.remove('d-none');
|
|
analysisSection.classList.remove('d-none');
|
|
|
|
// Pre-fill description with original text
|
|
descriptionInput.value = textInput.value;
|
|
}
|
|
|
|
function resetForm() {
|
|
form.reset();
|
|
textInput.value = '';
|
|
customerIdInput.value = '';
|
|
customerDisplay.textContent = '';
|
|
currentTags = [];
|
|
currentHardware = [];
|
|
hideAnalysisSection();
|
|
hideLoadingState();
|
|
submitBtn.disabled = true;
|
|
renderTags();
|
|
}
|
|
|
|
function capitalizeFirst(str) {
|
|
return str.charAt(0).toUpperCase() + str.slice(1);
|
|
}
|
|
|
|
// Close customer results when clicking outside
|
|
document.addEventListener('click', function(e) {
|
|
if (!customerSearchInput.contains(e.target) && !customerResults.contains(e.target)) {
|
|
customerResults.innerHTML = '';
|
|
customerResults.classList.remove('show');
|
|
}
|
|
});
|
|
})();
|
|
</script>
|
|
|
|
<style>
|
|
#quickCreateModal .modal-body {
|
|
max-height: 70vh;
|
|
overflow-y: auto;
|
|
}
|
|
|
|
#quickCreateCustomerResults {
|
|
max-width: 100%;
|
|
display: none;
|
|
}
|
|
|
|
#quickCreateCustomerResults.show {
|
|
display: block;
|
|
}
|
|
|
|
#quickCreateTagsContainer .badge {
|
|
display: inline-flex;
|
|
align-items: center;
|
|
padding: 0.5rem 0.75rem;
|
|
}
|
|
|
|
#quickCreateHardwareList .list-group-item {
|
|
padding: 0.75rem 1rem;
|
|
}
|
|
|
|
/* Priority button group styling */
|
|
#quickCreatePriorityGroup label {
|
|
flex: 1;
|
|
font-size: 0.9rem;
|
|
}
|
|
|
|
#quickCreatePriorityGroup .btn-check:checked + label.btn-outline-secondary {
|
|
background-color: #6c757d;
|
|
color: white;
|
|
}
|
|
|
|
#quickCreatePriorityGroup .btn-check:checked + label.btn-outline-primary {
|
|
background-color: var(--bs-primary);
|
|
color: white;
|
|
}
|
|
|
|
#quickCreatePriorityGroup .btn-check:checked + label.btn-outline-warning {
|
|
background-color: #ffc107;
|
|
color: #000;
|
|
}
|
|
|
|
#quickCreatePriorityGroup .btn-check:checked + label.btn-outline-danger {
|
|
background-color: #dc3545;
|
|
color: white;
|
|
}
|
|
</style>
|