adc4fb5876
- Added multiple test cases for the sag module to ensure proper functionality and data handling. - Created new templates for knowledge detail and knowledge index pages to display articles and solutions. - Introduced migrations to enhance the internet connections schema, including new columns for manual sharing and SLA subscriptions. - Added a script to reconcile known internet connections with verified data. - Planned the implementation of a new website content administration module for managing customer references and operational status.
74 lines
3.2 KiB
SQL
74 lines
3.2 KiB
SQL
-- Production-ready case solutions and the first, read-only knowledge base release.
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ALTER TABLE sag_solutions
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ADD COLUMN IF NOT EXISTS problem TEXT,
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ADD COLUMN IF NOT EXISTS root_cause TEXT,
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ADD COLUMN IF NOT EXISTS investigation TEXT,
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ADD COLUMN IF NOT EXISTS workaround TEXT,
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ADD COLUMN IF NOT EXISTS visibility VARCHAR(30) NOT NULL DEFAULT 'internal',
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ADD COLUMN IF NOT EXISTS approval_status VARCHAR(30) NOT NULL DEFAULT 'draft',
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ADD COLUMN IF NOT EXISTS is_final BOOLEAN NOT NULL DEFAULT TRUE,
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ADD COLUMN IF NOT EXISTS tags JSONB NOT NULL DEFAULT '[]'::jsonb,
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ADD COLUMN IF NOT EXISTS products JSONB NOT NULL DEFAULT '[]'::jsonb,
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ADD COLUMN IF NOT EXISTS updated_by_user_id INTEGER,
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ADD COLUMN IF NOT EXISTS approved_by_user_id INTEGER,
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ADD COLUMN IF NOT EXISTS approved_at TIMESTAMP;
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CREATE TABLE IF NOT EXISTS sag_solution_versions (
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id BIGSERIAL PRIMARY KEY,
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solution_id INTEGER NOT NULL REFERENCES sag_solutions(id) ON DELETE CASCADE,
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version_number INTEGER NOT NULL,
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snapshot JSONB NOT NULL,
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changed_by_user_id INTEGER,
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change_note TEXT,
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created_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
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UNIQUE (solution_id, version_number)
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);
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CREATE INDEX IF NOT EXISTS idx_sag_solution_versions_solution
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ON sag_solution_versions(solution_id, version_number DESC);
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CREATE TABLE IF NOT EXISTS knowledge_articles (
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id BIGSERIAL PRIMARY KEY,
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solution_id INTEGER NOT NULL UNIQUE REFERENCES sag_solutions(id) ON DELETE RESTRICT,
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sag_id INTEGER NOT NULL REFERENCES sag_sager(id) ON DELETE RESTRICT,
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customer_id INTEGER REFERENCES customers(id) ON DELETE SET NULL,
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title VARCHAR(255) NOT NULL,
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summary TEXT,
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problem TEXT,
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root_cause TEXT,
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investigation TEXT,
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solution TEXT NOT NULL,
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workaround TEXT,
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visibility VARCHAR(30) NOT NULL DEFAULT 'internal',
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status VARCHAR(30) NOT NULL DEFAULT 'published',
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tags JSONB NOT NULL DEFAULT '[]'::jsonb,
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products JSONB NOT NULL DEFAULT '[]'::jsonb,
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version_number INTEGER NOT NULL DEFAULT 1,
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published_by_user_id INTEGER,
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published_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
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reviewed_at TIMESTAMP,
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updated_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
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search_document TSVECTOR GENERATED ALWAYS AS (
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to_tsvector('simple',
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coalesce(title, '') || ' ' || coalesce(summary, '') || ' ' ||
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coalesce(problem, '') || ' ' || coalesce(root_cause, '') || ' ' ||
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coalesce(investigation, '') || ' ' || coalesce(solution, '') || ' ' ||
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coalesce(workaround, '') || ' ' || coalesce(tags::text, '') || ' ' ||
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coalesce(products::text, '')
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)
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) STORED
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);
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CREATE INDEX IF NOT EXISTS idx_knowledge_articles_search
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ON knowledge_articles USING GIN(search_document);
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CREATE INDEX IF NOT EXISTS idx_knowledge_articles_scope
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ON knowledge_articles(status, visibility, customer_id, updated_at DESC);
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-- Preserve the two existing solutions as drafts; publication always requires an explicit approval.
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UPDATE sag_solutions
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SET approval_status = COALESCE(NULLIF(approval_status, ''), 'draft'),
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visibility = COALESCE(NULLIF(visibility, ''), 'internal')
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WHERE approval_status IS NULL OR approval_status = '' OR visibility IS NULL OR visibility = '';
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