24 lines
1.3 KiB
SQL
24 lines
1.3 KiB
SQL
-- Additive contact onboarding/offboarding planning. Existing contacts and cases are unchanged.
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CREATE TABLE IF NOT EXISTS contact_lifecycle_events (
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id BIGSERIAL PRIMARY KEY,
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contact_id INTEGER NOT NULL REFERENCES contacts(id),
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customer_id INTEGER NOT NULL REFERENCES customers(id),
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event_type TEXT NOT NULL CHECK (event_type IN ('onboarding', 'offboarding')),
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event_date DATE NOT NULL,
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lead_days INTEGER NOT NULL DEFAULT 14 CHECK (lead_days BETWEEN 0 AND 3650),
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auto_create BOOLEAN NOT NULL DEFAULT FALSE,
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template_id INTEGER REFERENCES task_templates(id),
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responsible_user_id INTEGER REFERENCES users(user_id),
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parent_case_id INTEGER REFERENCES sag_sager(id),
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case_id INTEGER UNIQUE REFERENCES sag_sager(id),
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status TEXT NOT NULL DEFAULT 'draft' CHECK (status IN
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('draft','scheduled','needs_parent','created','manual_review','cancelled','error')),
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last_error TEXT,
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created_by INTEGER NOT NULL,
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created_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
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updated_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
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);
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CREATE INDEX IF NOT EXISTS contact_lifecycle_contact_idx ON contact_lifecycle_events(contact_id);
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CREATE INDEX IF NOT EXISTS contact_lifecycle_due_idx ON contact_lifecycle_events(event_date)
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WHERE auto_create AND case_id IS NULL AND status IN ('scheduled','error');
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