bmc_hub/app/modules/bottom_bar/backend/router.py

from typing import Optional

from fastapi import APIRouter, Depends, HTTPException, Query, Request
from pydantic import BaseModel

from app.core.auth_service import AuthService
from app.core.auth_dependencies import get_current_user
from app.core.database import execute_query, execute_query_single

from .service import build_bottom_bar_state

router = APIRouter()


class BossAssignPayload(BaseModel):
    case_id: int
    assignee_user_id: int


class BossAssignNextPayload(BaseModel):
    assignee_user_id: int


def _resolve_user_id_from_request(request: Request) -> Optional[int]:
    state_user_id = getattr(request.state, "user_id", None)
    if state_user_id is not None:
        try:
            return int(state_user_id)
        except (TypeError, ValueError):
            pass

    user_id_param = request.query_params.get("user_id")
    if user_id_param:
        try:
            return int(user_id_param)
        except (TypeError, ValueError):
            pass

    token = (request.cookies.get("access_token") or "").strip() or None
    payload = AuthService.verify_token(token) if token else None
    sub_claim = payload.get("sub") if payload else None
    if sub_claim is not None:
        try:
            return int(sub_claim)
        except (TypeError, ValueError):
            return None
    return None

@router.get("/state")
async def get_bottom_bar_state(request: Request, current_user: dict = Depends(get_current_user)):
    current_user_id = current_user.get("id")
    if current_user_id is None:
        raise HTTPException(status_code=401, detail="Not authenticated")
    user_id = int(current_user_id)
    force_boss_access = bool(current_user.get("is_superadmin") or current_user.get("is_shadow_admin"))
    context_path = request.query_params.get("context") or ""
    return build_bottom_bar_state(user_id, context_path=context_path, force_boss_access=force_boss_access)

from app.services.task_routing import TaskRouter
from app.services.m365_calendar import M365CalendarService


def _has_boss_access(current_user: dict) -> bool:
    if bool(current_user.get("is_superadmin") or current_user.get("is_shadow_admin")):
        return True

    current_user_id = current_user.get("id")
    if current_user_id is None:
        return False

    rows = execute_query(
        """
        SELECT LOWER(g.name) AS name
        FROM user_groups ug
        JOIN groups g ON g.id = ug.group_id
        WHERE ug.user_id = %s
        """,
        (int(current_user_id),),
    ) or []
    names = [str(r.get("name") or "") for r in rows]
    tokens = ("admin", "manager", "leder", "chef", "teknik", "technician", "support")
    return any(any(token in name for token in tokens) for name in names)


def _ensure_user_exists(user_id: int) -> None:
        user = execute_query_single("SELECT user_id FROM users WHERE user_id = %s", (user_id,))
        if not user:
                raise HTTPException(status_code=404, detail="Bruger ikke fundet")


def _get_next_unassigned_case() -> Optional[dict]:
        return execute_query_single(
                """
                SELECT id, titel, priority
                FROM sag_sager
                WHERE deleted_at IS NULL
                    AND ansvarlig_bruger_id IS NULL
                    AND LOWER(COALESCE(status, '')) NOT IN ('lukket', 'løst', 'closed', 'resolved')
                ORDER BY
                    CASE
                        WHEN LOWER(COALESCE(priority, 'normal')) IN ('urgent', 'critical', 'kritisk') THEN 0
                        WHEN LOWER(COALESCE(priority, 'normal')) IN ('high', 'høj') THEN 1
                        ELSE 2
                    END,
                    COALESCE(updated_at, created_at) ASC,
                    id ASC
                LIMIT 1
                """
        )

@router.post("/next_task")
async def assign_next_task(
    request: Request,
    user_id: int | None = Query(default=None),
    current_user: dict = Depends(get_current_user),
):
    # Prefer authenticated user context; allow explicit user_id for controlled testing.
    current_user_id = current_user.get("id")
    resolved_user_id = user_id
    if resolved_user_id is None and current_user_id is not None:
        resolved_user_id = int(current_user_id)
    if resolved_user_id is None:
        raise HTTPException(status_code=401, detail="Authentication required for task assignment")

    # Kombinerer de nye services
    router_svc = TaskRouter()
    cal = M365CalendarService()
    
    # Henter hvor meget fri tid medarbejderen har lige nu
    free_mins = await cal.get_user_free_time("now", 2)
    
    # Bed the engine allocate the next best task
    task = await router_svc.get_next_best_task(resolved_user_id)
    task = task or {}
    
    return {
        "status": "assigned",
        "task": task,
        "free_time_calculated": free_mins,
        "message": f"Fandt Næste Opgave (SLA: {task.get('assigned_reason')} - {task.get('estimated_minutes')}m. Du har {free_mins}m frit). "
    }


@router.post("/boss/auto-assign-next")
async def boss_auto_assign_next(current_user: dict = Depends(get_current_user)):
    if not _has_boss_access(current_user):
        raise HTTPException(status_code=403, detail="Insufficient permissions for boss action")

    next_case = _get_next_unassigned_case()
    if not next_case:
        return {
            "status": "noop",
            "message": "Ingen ufordelte åbne sager at fordele.",
        }

    assignee = execute_query_single(
        """
        SELECT
            u.user_id,
            COALESCE(NULLIF(u.full_name, ''), u.username, ('Bruger #' || u.user_id::text)) AS owner_name,
            COUNT(s.id)::int AS open_cases,
            COUNT(CASE WHEN LOWER(COALESCE(s.priority, 'normal')) IN ('urgent', 'critical', 'kritisk', 'high', 'høj') THEN 1 END)::int AS hot_cases
        FROM users u
        JOIN user_groups ug ON ug.user_id = u.user_id
        JOIN groups g ON g.id = ug.group_id
        LEFT JOIN sag_sager s
          ON s.ansvarlig_bruger_id = u.user_id
         AND s.deleted_at IS NULL
         AND LOWER(COALESCE(s.status, '')) NOT IN ('lukket', 'løst', 'closed', 'resolved')
        WHERE LOWER(g.name) LIKE ANY(ARRAY['%admin%', '%manager%', '%leder%', '%chef%', '%teknik%', '%technician%', '%support%'])
        GROUP BY u.user_id, u.full_name, u.username
        ORDER BY hot_cases ASC, open_cases ASC, owner_name ASC
        LIMIT 1
        """
    )
    if not assignee:
        raise HTTPException(status_code=409, detail="Ingen kvalificeret medarbejder fundet til auto-fordeling")

    updated = execute_query_single(
        """
        UPDATE sag_sager
        SET ansvarlig_bruger_id = %s,
            updated_at = CURRENT_TIMESTAMP
        WHERE id = %s
        RETURNING id, titel, priority, ansvarlig_bruger_id
        """,
        (int(assignee["user_id"]), int(next_case["id"])),
    )
    if not updated:
        raise HTTPException(status_code=500, detail="Kunne ikke opdatere sag")

    return {
        "status": "assigned",
        "message": "Sagen blev auto-fordelt.",
        "case": {
            "id": updated.get("id"),
            "title": updated.get("titel") or f"Sag #{updated.get('id')}",
            "priority": updated.get("priority") or "normal",
        },
        "assignee": {
            "user_id": assignee.get("user_id"),
            "name": assignee.get("owner_name") or f"Bruger #{assignee.get('user_id')}",
        },
    }


@router.post("/boss/assign-case")
async def boss_assign_case(payload: BossAssignPayload, current_user: dict = Depends(get_current_user)):
    if not _has_boss_access(current_user):
        raise HTTPException(status_code=403, detail="Insufficient permissions for boss action")

    _ensure_user_exists(int(payload.assignee_user_id))

    case_row = execute_query_single(
        """
        SELECT id, titel, priority
        FROM sag_sager
        WHERE id = %s
          AND deleted_at IS NULL
          AND LOWER(COALESCE(status, '')) NOT IN ('lukket', 'løst', 'closed', 'resolved')
        """,
        (int(payload.case_id),),
    )
    if not case_row:
        raise HTTPException(status_code=404, detail="Sag ikke fundet eller er afsluttet")

    updated = execute_query_single(
        """
        UPDATE sag_sager
        SET ansvarlig_bruger_id = %s,
            updated_at = CURRENT_TIMESTAMP
        WHERE id = %s
        RETURNING id, titel, priority, ansvarlig_bruger_id
        """,
        (int(payload.assignee_user_id), int(payload.case_id)),
    )
    if not updated:
        raise HTTPException(status_code=500, detail="Kunne ikke tildele sag")

    return {
        "status": "assigned",
        "message": "Sagen blev tildelt.",
        "case": {
            "id": updated.get("id"),
            "title": updated.get("titel") or f"Sag #{updated.get('id')}",
            "priority": updated.get("priority") or "normal",
        },
        "assignee_user_id": int(payload.assignee_user_id),
    }


@router.post("/boss/assign-next-to-user")
async def boss_assign_next_to_user(payload: BossAssignNextPayload, current_user: dict = Depends(get_current_user)):
    if not _has_boss_access(current_user):
        raise HTTPException(status_code=403, detail="Insufficient permissions for boss action")

    _ensure_user_exists(int(payload.assignee_user_id))

    next_case = _get_next_unassigned_case()
    if not next_case:
        return {
            "status": "noop",
            "message": "Ingen ufordelte åbne sager at tildele.",
        }

    updated = execute_query_single(
        """
        UPDATE sag_sager
        SET ansvarlig_bruger_id = %s,
            updated_at = CURRENT_TIMESTAMP
        WHERE id = %s
        RETURNING id, titel, priority, ansvarlig_bruger_id
        """,
        (int(payload.assignee_user_id), int(next_case["id"])),
    )
    if not updated:
        raise HTTPException(status_code=500, detail="Kunne ikke tildele næste sag")

    return {
        "status": "assigned",
        "message": "Næste ufordelte sag blev tildelt.",
        "case": {
            "id": updated.get("id"),
            "title": updated.get("titel") or f"Sag #{updated.get('id')}",
            "priority": updated.get("priority") or "normal",
        },
        "assignee_user_id": int(payload.assignee_user_id),
    }