bmc_hub/app/ticket/frontend/mockups/option1_splitscreen.html

{% extends "shared/frontend/base.html" %}

{% block title %}Concept 1: Split Screen - BMC Hub{% endblock %}

{% block extra_css %}
<style>
    /* Hide default footer if exists to maximize height */
    footer { display: none; }
    
    .split-layout {
        display: flex;
        height: 100%;
    }

    /* Left Sidebar: Ticket List */
    .ticket-list-sidebar {
        width: 350px;
        flex-shrink: 0;
        border-right: 1px solid rgba(0,0,0,0.1);
        background: var(--bg-card);
        display: flex;
        flex-direction: column;
    }

    .list-header {
        padding: 1rem;
        border-bottom: 1px solid rgba(0,0,0,0.05);
    }

    .ticket-list-scroll {
        overflow-y: auto;
        flex-grow: 1;
    }

    .ticket-item {
        padding: 1rem;
        border-bottom: 1px solid rgba(0,0,0,0.05);
        cursor: pointer;
        transition: background-color 0.2s;
        position: relative;
    }

    .ticket-item:hover {
        background-color: var(--accent-light);
    }

    .ticket-item.active {
        background-color: var(--accent-light);
        border-left: 4px solid var(--accent);
    }

    .ticket-item.unread::after {
        content: '';
        position: absolute;
        top: 1rem;
        right: 1rem;
        width: 8px;
        height: 8px;
        background-color: var(--accent);
        border-radius: 50%;
    }

    /* Right Content: Detail View */
    .ticket-detail-main {
        flex-grow: 1;
        background: var(--bg-body);
        display: flex;
        flex-direction: column;
        overflow: hidden;
    }

    .detail-header {
        background: var(--bg-card);
        padding: 1rem 1.5rem;
        border-bottom: 1px solid rgba(0,0,0,0.1);
        display: flex;
        justify-content: space-between;
        align-items: center;
    }

    .detail-scroll {
        flex-grow: 1;
        overflow-y: auto;
        padding: 1.5rem;
    }

    .detail-footer {
        background: var(--bg-card);
        padding: 1rem 1.5rem;
        border-top: 1px solid rgba(0,0,0,0.1);
    }

    /* Chat bubbles */
    .message-bubble {
        background: var(--bg-card);
        padding: 1rem;
        border-radius: 12px;
        margin-bottom: 1rem;
        box-shadow: 0 1px 3px rgba(0,0,0,0.05);
        max-width: 85%;
    }

    .message-bubble.internal {
        background: #fff3cd;
        border: 1px solid #ffeeba;
    }

    .message-bubble.me {
        background: var(--accent-light);
        margin-left: auto;
    }

    .meta-text {
        font-size: 0.75rem;
        color: var(--text-secondary);
        margin-bottom: 0.25rem;
    }
</style>
{% endblock %}

{% block content_wrapper %}
<div class="container-fluid p-0" style="height: calc(100vh - 80px); overflow: hidden;">
    <div class="split-layout">
        <!-- Left Sidebar -->
        <div class="ticket-list-sidebar">
            <div class="list-header">
                <div class="input-group">
                    <span class="input-group-text bg-transparent border-end-0"><i class="bi bi-search"></i></span>
                    <input type="text" class="form-control border-start-0" placeholder="Søg tickets...">
                </div>
                <div class="d-flex gap-2 mt-2 overflow-auto pb-1">
                    <span class="badge bg-primary rounded-pill">Alle</span>
                    <span class="badge bg-light text-dark border rounded-pill">Mine</span>
                    <span class="badge bg-light text-dark border rounded-pill">Uløste</span>
                </div>
            </div>
            
            <div class="ticket-list-scroll">
                <!-- Active Item -->
                <div class="ticket-item active">
                    <div class="d-flex justify-content-between mb-1">
                        <span class="badge bg-warning text-dark">Høj</span>
                        <small class="text-muted">14:32</small>
                    </div>
                    <h6 class="mb-1 text-truncate">Netværksproblem i hovedkontoret</h6>
                    <div class="d-flex align-items-center gap-2">
                        <img src="https://ui-avatars.com/api/?name=Tech+Corp&background=random" class="rounded-circle" width="20">
                        <small class="text-muted">Tech Corp A/S</small>
                    </div>
                </div>

                <!-- Other Items -->
                <div class="ticket-item unread">
                    <div class="d-flex justify-content-between mb-1">
                        <span class="badge bg-info text-white">Ny</span>
                        <small class="text-muted">12:15</small>
                    </div>
                    <h6 class="mb-1 text-truncate">Printer løbet tør for toner</h6>
                    <div class="d-flex align-items-center gap-2">
                        <img src="https://ui-avatars.com/api/?name=Advokat+Huset&background=random" class="rounded-circle" width="20">
                        <small class="text-muted">Advokathuset</small>
                    </div>
                </div>

                <div class="ticket-item">
                    <div class="d-flex justify-content-between mb-1">
                        <span class="badge bg-success">Løst</span>
                        <small class="text-muted">I går</small>
                    </div>
                    <h6 class="mb-1 text-truncate">Opsætning af ny bruger (Mette)</h6>
                    <div class="d-flex align-items-center gap-2">
                        <img src="https://ui-avatars.com/api/?name=Byg+Aps&background=random" class="rounded-circle" width="20">
                        <small class="text-muted">Byg ApS</small>
                    </div>
                </div>
                
                <!-- More dummy items -->
                {% for i in range(5) %}
                <div class="ticket-item">
                    <div class="d-flex justify-content-between mb-1">
                        <span class="badge bg-secondary">Venter</span>
                        <small class="text-muted">2 dage siden</small>
                    </div>
                    <h6 class="mb-1 text-truncate">Licens fornyelse Office 365</h6>
                    <div class="d-flex align-items-center gap-2">
                        <img src="https://ui-avatars.com/api/?name=Kunde+{{i}}&background=random" class="rounded-circle" width="20">
                        <small class="text-muted">Kunde {{i}}</small>
                    </div>
                </div>
                {% endfor %}
            </div>
        </div>

        <!-- Right Content -->
        <div class="ticket-detail-main">
            <div class="detail-header">
                <div>
                    <div class="d-flex align-items-center gap-2 mb-1">
                        <span class="badge bg-light text-dark border">#TKT-20251215-005</span>
                        <span class="badge bg-warning text-dark">I Gang</span>
                    </div>
                    <h5 class="mb-0">Netværksproblem i hovedkontoret</h5>
                </div>
                <div class="d-flex gap-2">
                    <button class="btn btn-outline-secondary btn-sm"><i class="bi bi-person-plus"></i> Tildel</button>
                    <button class="btn btn-outline-secondary btn-sm"><i class="bi bi-clock"></i> Log Tid</button>
                    <button class="btn btn-primary btn-sm"><i class="bi bi-check-lg"></i> Løs Sag</button>
                </div>
            </div>

            <div class="detail-scroll">
                <!-- Original Request -->
                <div class="message-bubble">
                    <div class="d-flex justify-content-between align-items-center mb-2">
                        <div class="d-flex align-items-center gap-2">
                            <img src="https://ui-avatars.com/api/?name=Jens+Jensen&background=random" class="rounded-circle" width="24">
                            <span class="fw-bold">Jens Jensen</span>
                            <span class="text-muted small">via Email</span>
                        </div>
                        <small class="text-muted">15. dec 14:32</small>
                    </div>
                    <p class="mb-0">Hej Support,<br><br>Vi har problemer med internettet på hovedkontoret. Ingen kan komme på Wi-Fi, og kablet forbindelse virker heller ikke. Det haster meget!</p>
                </div>

                <!-- Internal Note -->
                <div class="message-bubble internal">
                    <div class="d-flex justify-content-between align-items-center mb-2">
                        <div class="d-flex align-items-center gap-2">
                            <i class="bi bi-shield-lock text-warning"></i>
                            <span class="fw-bold text-warning-emphasis">Intern Note</span>
                        </div>
                        <small class="text-muted">15. dec 14:45</small>
                    </div>
                    <p class="mb-0">Jeg har tjekket Unifi controlleren. Switch #3 svarer ikke. Det er nok den der er nede.</p>
                </div>

                <!-- Reply -->
                <div class="message-bubble me">
                    <div class="d-flex justify-content-between align-items-center mb-2">
                        <div class="d-flex align-items-center gap-2">
                            <img src="https://ui-avatars.com/api/?name=Christian&background=0f4c75&color=fff" class="rounded-circle" width="24">
                            <span class="fw-bold">Christian (Support)</span>
                        </div>
                        <small class="text-muted">15. dec 14:50</small>
                    </div>
                    <p class="mb-0">Hej Jens,<br><br>Jeg kigger på det med det samme. Jeg kan se vi har mistet forbindelsen til en af jeres switche. Jeg prøver at genstarte den remote.</p>
                </div>
            </div>

            <div class="detail-footer">
                <div class="input-group">
                    <button class="btn btn-outline-secondary" type="button"><i class="bi bi-paperclip"></i></button>
                    <button class="btn btn-outline-secondary dropdown-toggle" type="button" data-bs-toggle="dropdown">Svar Kunde</button>
                    <ul class="dropdown-menu">
                        <li><a class="dropdown-item" href="#">Svar Kunde</a></li>
                        <li><a class="dropdown-item" href="#"><i class="bi bi-shield-lock text-warning"></i> Intern Note</a></li>
                    </ul>
                    <input type="text" class="form-control" placeholder="Skriv et svar...">
                    <button class="btn btn-primary" type="button"><i class="bi bi-send"></i> Send</button>
                </div>
            </div>
        </div>
    </div>
</div>
{% endblock %}