b43e9f797d
- Implemented user notification preferences table for managing default notification settings. - Created sag_reminders table to define reminder rules with various trigger types and recipient configurations. - Developed sag_reminder_queue for processing reminder events triggered by status changes or scheduled times. - Added sag_reminder_logs to track reminder notifications and user interactions. - Introduced frontend notification system using Bootstrap 5 Toast for displaying reminders. - Created email template for sending reminders with case details and action links. - Implemented rate limiting for user notifications to prevent spamming. - Added triggers and functions for automatic updates and reminder processing.
134 lines
4.0 KiB
HTML
134 lines
4.0 KiB
HTML
<!DOCTYPE html>
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<html>
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<head>
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<meta charset="UTF-8">
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<style>
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body {
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font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
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line-height: 1.6;
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color: #333;
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}
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.container {
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max-width: 600px;
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margin: 0 auto;
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padding: 20px;
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background: #f9f9f9;
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}
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.header {
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background: #0f4c75;
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color: white;
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padding: 20px;
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border-radius: 4px 4px 0 0;
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text-align: center;
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}
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.content {
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background: white;
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padding: 20px;
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border-radius: 0 0 4px 4px;
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}
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.reminder-title {
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font-size: 18px;
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font-weight: bold;
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color: #0f4c75;
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margin-bottom: 10px;
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}
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.case-info {
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background: #f0f0f0;
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padding: 12px;
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border-left: 4px solid #0f4c75;
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margin: 15px 0;
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border-radius: 2px;
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}
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.case-info strong {
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display: inline-block;
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min-width: 80px;
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}
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.priority-low { color: #6c757d; }
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.priority-normal { color: #0f4c75; }
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.priority-high { color: #ffc107; }
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.priority-urgent { color: #dc3545; }
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.button {
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display: inline-block;
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padding: 10px 20px;
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background: #0f4c75;
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color: white;
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text-decoration: none;
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border-radius: 4px;
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margin-top: 10px;
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}
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.footer {
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margin-top: 20px;
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padding-top: 15px;
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border-top: 1px solid #ddd;
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font-size: 12px;
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color: #666;
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text-align: center;
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}
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.snooze-info {
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background: #e8f4f8;
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padding: 12px;
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border-radius: 4px;
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margin: 15px 0;
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font-size: 13px;
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}
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</style>
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</head>
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<body>
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<div class="container">
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<div class="header">
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<h2>{{ header_title }}</h2>
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</div>
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<div class="content">
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<div class="reminder-title priority-{{ priority | lower }}">
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{{ reminder_title }}
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</div>
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{% if reminder_message %}
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<p>{{ reminder_message }}</p>
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{% endif %}
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<div class="case-info">
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<strong>Sag:</strong> {{ case_title }}<br>
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<strong>ID:</strong> #{{ case_id }}<br>
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<strong>Status:</strong> {{ case_status }}<br>
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<strong>Kunde:</strong> {{ customer_name }}<br>
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{% if deadline %}
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<strong>Deadline:</strong> {{ deadline | date("d. MMM yyyy") }}<br>
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{% endif %}
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{% if assigned_user %}
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<strong>Ansvarlig:</strong> {{ assigned_user }}<br>
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{% endif %}
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</div>
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{% if additional_info %}
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<p>
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<strong>Detaljer:</strong><br>
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{{ additional_info }}
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</p>
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{% endif %}
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<div style="text-align: center;">
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<a href="{{ action_url }}" class="button">
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Åbn sag i BMC Hub
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</a>
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</div>
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<div class="snooze-info">
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💡 <strong>Tip:</strong> Du kan slumre eller afvise denne reminder i BMC Hub-systemet eller via popup-notifikationen.
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</div>
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<div class="footer">
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<p>
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Dette er en automatisk reminder fra BMC Hub.<br>
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Du modtager denne mail fordi du er tilføjet som modtager for denne sags reminders.
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</p>
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<p>
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BMC Networks • {{ footer_date }}<br>
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<em>Denne email blev sendt automatisk - svar venligst ikke direkte.</em>
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</p>
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</div>
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</div>
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</div>
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</body>
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</html>
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