524 lines
21 KiB
HTML
524 lines
21 KiB
HTML
{% extends "shared/frontend/base.html" %}
|
||
|
||
{% block title %}Telefoni - BMC Hub{% endblock %}
|
||
|
||
{% block content %}
|
||
<div class="container-fluid">
|
||
<div class="d-flex align-items-center justify-content-between mb-4">
|
||
<div>
|
||
<h2 class="mb-1"><i class="bi bi-telephone me-2"></i>Telefoni</h2>
|
||
<div class="text-muted small">Opkaldslog fra Yealink Action URL (Established/Terminated)</div>
|
||
</div>
|
||
</div>
|
||
|
||
<div class="card border-0 shadow-sm mb-4">
|
||
<div class="card-body">
|
||
<div class="row g-3 align-items-end">
|
||
<div class="col-md-3">
|
||
<label class="form-label">Bruger</label>
|
||
<select id="filterUser" class="form-select">
|
||
<option value="">Alle</option>
|
||
</select>
|
||
</div>
|
||
<div class="col-md-3">
|
||
<label class="form-label">Dato fra</label>
|
||
<input id="filterFrom" type="date" class="form-control" />
|
||
</div>
|
||
<div class="col-md-3">
|
||
<label class="form-label">Dato til</label>
|
||
<input id="filterTo" type="date" class="form-control" />
|
||
</div>
|
||
<div class="col-md-2">
|
||
<div class="form-check">
|
||
<input class="form-check-input" type="checkbox" id="filterWithoutCase" />
|
||
<label class="form-check-label" for="filterWithoutCase">Kun uden sag</label>
|
||
</div>
|
||
</div>
|
||
<div class="col-md-1">
|
||
<button id="btnRefresh" class="btn btn-primary w-100">
|
||
<i class="bi bi-arrow-clockwise"></i>
|
||
</button>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
|
||
<div class="card border-0 shadow-sm">
|
||
<div class="card-body">
|
||
<div class="table-responsive">
|
||
<table class="table table-hover align-middle mb-0">
|
||
<thead>
|
||
<tr>
|
||
<th>Dato</th>
|
||
<th>Bruger</th>
|
||
<th>Retning</th>
|
||
<th>Nummer</th>
|
||
<th>Kontakt</th>
|
||
<th>Sag</th>
|
||
<th class="text-end">Varighed</th>
|
||
</tr>
|
||
</thead>
|
||
<tbody id="telefoniRows">
|
||
<tr><td colspan="7" class="text-muted small">Indlæser...</td></tr>
|
||
</tbody>
|
||
</table>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
|
||
<div class="modal fade" id="linkSagModal" tabindex="-1" aria-hidden="true">
|
||
<div class="modal-dialog modal-lg modal-dialog-scrollable">
|
||
<div class="modal-content">
|
||
<div class="modal-header">
|
||
<h5 class="modal-title">Link opkald til sag</h5>
|
||
<button type="button" class="btn-close" data-bs-dismiss="modal" aria-label="Luk"></button>
|
||
</div>
|
||
<div class="modal-body">
|
||
<div id="linkSagContext" class="small text-muted mb-3">Opkald: -</div>
|
||
<div class="mb-3">
|
||
<label for="linkSagSearch" class="form-label">Søg sag</label>
|
||
<input id="linkSagSearch" type="text" class="form-control" placeholder="Søg på titel, kunde eller ID" autocomplete="off" />
|
||
</div>
|
||
<div class="mb-3">
|
||
<label for="linkSagIdManual" class="form-label">Eller indtast sag-ID manuelt</label>
|
||
<input id="linkSagIdManual" type="number" min="1" step="1" class="form-control" placeholder="Fx 1234" />
|
||
</div>
|
||
<div id="linkSagSelected" class="alert alert-secondary py-2 mb-3">Ingen sag valgt</div>
|
||
<div id="linkSagResults" class="list-group"></div>
|
||
</div>
|
||
<div class="modal-footer">
|
||
<button type="button" class="btn btn-outline-secondary" data-bs-dismiss="modal">Annuller</button>
|
||
<button type="button" id="linkSagConfirm" class="btn btn-primary" disabled>Link sag</button>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
|
||
<script>
|
||
function fmtDuration(sec, endedAt) {
|
||
if (sec === null || sec === undefined) return endedAt ? '-' : 'I gang';
|
||
const s = Number(sec);
|
||
if (!Number.isFinite(s) || s < 0) return endedAt ? '-' : 'I gang';
|
||
const mm = Math.floor(s / 60);
|
||
const ss = s % 60;
|
||
return `${mm}:${String(ss).padStart(2,'0')}`;
|
||
}
|
||
|
||
function escapeHtml(str) {
|
||
return String(str ?? '')
|
||
.replaceAll('&', '&')
|
||
.replaceAll('<', '<')
|
||
.replaceAll('>', '>')
|
||
.replaceAll('"', '"')
|
||
.replaceAll("'", ''');
|
||
}
|
||
|
||
let telefoniCurrentUserId = null;
|
||
const telefoniCallMap = new Map();
|
||
const linkSagState = {
|
||
callId: null,
|
||
selectedSagId: null,
|
||
selectedLabel: '',
|
||
searchTimer: null,
|
||
searchToken: 0,
|
||
modal: null
|
||
};
|
||
|
||
async function ensureCurrentUserId() {
|
||
if (telefoniCurrentUserId !== null) return telefoniCurrentUserId;
|
||
try {
|
||
const res = await fetch('/api/v1/auth/me', { credentials: 'include' });
|
||
if (!res.ok) return null;
|
||
const me = await res.json();
|
||
telefoniCurrentUserId = Number(me?.id) || null;
|
||
return telefoniCurrentUserId;
|
||
} catch (e) {
|
||
return null;
|
||
}
|
||
}
|
||
|
||
function getLinkSagModalInstance() {
|
||
if (!linkSagState.modal) {
|
||
const el = document.getElementById('linkSagModal');
|
||
if (!el || !window.bootstrap) return null;
|
||
linkSagState.modal = new bootstrap.Modal(el);
|
||
}
|
||
return linkSagState.modal;
|
||
}
|
||
|
||
function setLinkSagSelected(sagId, label) {
|
||
const selected = document.getElementById('linkSagSelected');
|
||
const confirmBtn = document.getElementById('linkSagConfirm');
|
||
const numericSagId = Number(sagId);
|
||
if (!Number.isInteger(numericSagId) || numericSagId <= 0) {
|
||
linkSagState.selectedSagId = null;
|
||
linkSagState.selectedLabel = '';
|
||
if (selected) {
|
||
selected.className = 'alert alert-secondary py-2 mb-3';
|
||
selected.textContent = 'Ingen sag valgt';
|
||
}
|
||
if (confirmBtn) confirmBtn.disabled = true;
|
||
return;
|
||
}
|
||
|
||
linkSagState.selectedSagId = numericSagId;
|
||
linkSagState.selectedLabel = String(label || `Sag #${numericSagId}`);
|
||
if (selected) {
|
||
selected.className = 'alert alert-success py-2 mb-3';
|
||
selected.textContent = `Valgt: ${linkSagState.selectedLabel} (ID: ${numericSagId})`;
|
||
}
|
||
if (confirmBtn) confirmBtn.disabled = false;
|
||
}
|
||
|
||
function renderLinkSagResults(results) {
|
||
const container = document.getElementById('linkSagResults');
|
||
if (!container) return;
|
||
|
||
if (!results || results.length === 0) {
|
||
container.innerHTML = '<div class="alert alert-light border mb-0">Ingen sager fundet</div>';
|
||
return;
|
||
}
|
||
|
||
container.innerHTML = (results || []).map(item => {
|
||
const sid = Number(item.id);
|
||
const title = String(item.titel || item.title || `Sag #${sid}`);
|
||
const customer = String(item.customer_name || 'Ukendt kunde');
|
||
const status = String(item.status || '-');
|
||
const label = `${title} — ${customer}`;
|
||
return `
|
||
<div class="list-group-item d-flex justify-content-between align-items-start gap-3">
|
||
<div>
|
||
<div class="fw-semibold">${escapeHtml(title)}</div>
|
||
<div class="small text-muted">${escapeHtml(customer)} · ${escapeHtml(status)} · ID: ${sid}</div>
|
||
</div>
|
||
<button type="button" class="btn btn-sm btn-outline-primary" onclick="setLinkSagSelected(${sid}, '${escapeHtml(label)}')">Vælg</button>
|
||
</div>
|
||
`;
|
||
}).join('');
|
||
}
|
||
|
||
function buildInitialSagQuery(call) {
|
||
if (!call) return '';
|
||
|
||
const number = String(call.display_number || call.ekstern_nummer || '').trim();
|
||
const contact = String(call.contact_name || '').trim();
|
||
const company = String(call.contact_company || '').trim();
|
||
|
||
if (contact && company) return `${contact} ${company}`;
|
||
if (contact) return contact;
|
||
if (company) return company;
|
||
if (number) return number;
|
||
return '';
|
||
}
|
||
|
||
async function searchSager(query) {
|
||
const token = ++linkSagState.searchToken;
|
||
const container = document.getElementById('linkSagResults');
|
||
if (container) {
|
||
container.innerHTML = '<div class="alert alert-light border mb-0"><span class="spinner-border spinner-border-sm me-2"></span>Søger...</div>';
|
||
}
|
||
|
||
try {
|
||
const res = await fetch(`/api/v1/search/sag?q=${encodeURIComponent(query || '')}`, { credentials: 'include' });
|
||
if (token !== linkSagState.searchToken) return;
|
||
if (!res.ok) {
|
||
if (container) container.innerHTML = '<div class="alert alert-danger mb-0">Kunne ikke søge sager</div>';
|
||
return;
|
||
}
|
||
const data = await res.json();
|
||
const results = Array.isArray(data) ? data : (data?.items || data?.results || []);
|
||
renderLinkSagResults(results);
|
||
} catch (e) {
|
||
if (token !== linkSagState.searchToken) return;
|
||
if (container) container.innerHTML = '<div class="alert alert-danger mb-0">Fejl under søgning</div>';
|
||
}
|
||
}
|
||
|
||
function initLinkSagModalEvents() {
|
||
const searchInput = document.getElementById('linkSagSearch');
|
||
const manualInput = document.getElementById('linkSagIdManual');
|
||
const confirmBtn = document.getElementById('linkSagConfirm');
|
||
const modalEl = document.getElementById('linkSagModal');
|
||
if (!searchInput || !manualInput || !confirmBtn) return;
|
||
|
||
searchInput.addEventListener('input', () => {
|
||
if (linkSagState.searchTimer) clearTimeout(linkSagState.searchTimer);
|
||
const q = String(searchInput.value || '').trim();
|
||
linkSagState.searchTimer = setTimeout(() => {
|
||
if (!q) {
|
||
renderLinkSagResults([]);
|
||
return;
|
||
}
|
||
searchSager(q);
|
||
}, 250);
|
||
});
|
||
|
||
searchInput.addEventListener('keydown', (event) => {
|
||
if (event.key !== 'Enter') return;
|
||
event.preventDefault();
|
||
|
||
const firstSelectBtn = document.querySelector('#linkSagResults .btn-outline-primary');
|
||
if (firstSelectBtn) {
|
||
firstSelectBtn.click();
|
||
return;
|
||
}
|
||
|
||
const manualVal = Number(manualInput.value);
|
||
if (Number.isInteger(manualVal) && manualVal > 0) {
|
||
setLinkSagSelected(manualVal, `Sag #${manualVal} (manuel)`);
|
||
}
|
||
});
|
||
|
||
manualInput.addEventListener('input', () => {
|
||
const val = Number(manualInput.value);
|
||
if (Number.isInteger(val) && val > 0) {
|
||
setLinkSagSelected(val, `Sag #${val} (manuel)`);
|
||
} else {
|
||
setLinkSagSelected(null, '');
|
||
}
|
||
});
|
||
|
||
confirmBtn.addEventListener('click', async () => {
|
||
if (!linkSagState.callId || !linkSagState.selectedSagId) return;
|
||
try {
|
||
const res = await fetch(`/api/v1/telefoni/calls/${linkSagState.callId}`, {
|
||
method: 'PATCH',
|
||
headers: { 'Content-Type': 'application/json' },
|
||
credentials: 'include',
|
||
body: JSON.stringify({ sag_id: linkSagState.selectedSagId })
|
||
});
|
||
if (!res.ok) {
|
||
const t = await res.text();
|
||
alert('Kunne ikke linke sag: ' + t);
|
||
return;
|
||
}
|
||
const modal = getLinkSagModalInstance();
|
||
if (modal) modal.hide();
|
||
await loadCalls();
|
||
} catch (e) {
|
||
alert('Kunne ikke linke sag');
|
||
}
|
||
});
|
||
|
||
if (modalEl) {
|
||
modalEl.addEventListener('hidden.bs.modal', () => {
|
||
if (linkSagState.searchTimer) clearTimeout(linkSagState.searchTimer);
|
||
linkSagState.searchTimer = null;
|
||
linkSagState.searchToken++;
|
||
linkSagState.callId = null;
|
||
setLinkSagSelected(null, '');
|
||
searchInput.value = '';
|
||
manualInput.value = '';
|
||
const results = document.getElementById('linkSagResults');
|
||
const ctx = document.getElementById('linkSagContext');
|
||
if (results) results.innerHTML = '';
|
||
if (ctx) ctx.textContent = 'Opkald: -';
|
||
});
|
||
}
|
||
}
|
||
|
||
async function callViaYealink(number) {
|
||
const clean = String(number || '').trim();
|
||
if (!clean || clean === '-') {
|
||
alert('Intet gyldigt nummer at ringe til');
|
||
return;
|
||
}
|
||
|
||
const userId = await ensureCurrentUserId();
|
||
try {
|
||
const res = await fetch('/api/v1/telefoni/click-to-call', {
|
||
method: 'POST',
|
||
headers: { 'Content-Type': 'application/json' },
|
||
credentials: 'include',
|
||
body: JSON.stringify({ number: clean, user_id: userId })
|
||
});
|
||
|
||
if (!res.ok) {
|
||
const t = await res.text();
|
||
alert('Ring ud fejlede: ' + t);
|
||
return;
|
||
}
|
||
|
||
alert('Ringer ud via Yealink...');
|
||
} catch (e) {
|
||
alert('Kunne ikke starte opkald');
|
||
}
|
||
}
|
||
|
||
async function loadUsers() {
|
||
const sel = document.getElementById('filterUser');
|
||
try {
|
||
const res = await fetch('/api/v1/telefoni/users', { credentials: 'include' });
|
||
if (!res.ok) return;
|
||
const users = await res.json();
|
||
(users || []).forEach(u => {
|
||
const opt = document.createElement('option');
|
||
opt.value = u.user_id;
|
||
opt.textContent = `${u.full_name || u.username || ('#' + u.user_id)}${u.telefoni_extension ? ' (' + u.telefoni_extension + ')' : ''}`;
|
||
sel.appendChild(opt);
|
||
});
|
||
sel.value = '';
|
||
} catch (e) {
|
||
console.error('Failed loading telefoni users', e);
|
||
}
|
||
}
|
||
|
||
async function loadCalls() {
|
||
const tbody = document.getElementById('telefoniRows');
|
||
tbody.innerHTML = '<tr><td colspan="7" class="text-muted small"><span class="spinner-border spinner-border-sm me-2"></span>Indlæser...</td></tr>';
|
||
|
||
const userId = document.getElementById('filterUser').value;
|
||
const from = document.getElementById('filterFrom').value;
|
||
const to = document.getElementById('filterTo').value;
|
||
const withoutCase = document.getElementById('filterWithoutCase').checked;
|
||
|
||
const qs = new URLSearchParams();
|
||
if (userId) qs.set('user_id', userId);
|
||
if (from) qs.set('date_from', from);
|
||
if (to) qs.set('date_to', to);
|
||
if (withoutCase) qs.set('without_case', '1');
|
||
|
||
try {
|
||
const res = await fetch('/api/v1/telefoni/calls?' + qs.toString(), { credentials: 'include' });
|
||
if (!res.ok) {
|
||
const t = await res.text();
|
||
tbody.innerHTML = `<tr><td colspan="7" class="text-danger small">Fejl: ${escapeHtml(t)}</td></tr>`;
|
||
return;
|
||
}
|
||
const rows = await res.json();
|
||
telefoniCallMap.clear();
|
||
(rows || []).forEach(r => telefoniCallMap.set(Number(r.id), r));
|
||
if (!rows || rows.length === 0) {
|
||
tbody.innerHTML = '<tr><td colspan="7" class="text-muted small">Ingen opkald fundet</td></tr>';
|
||
return;
|
||
}
|
||
|
||
tbody.innerHTML = rows.map(r => {
|
||
const started = r.started_at ? new Date(r.started_at) : null;
|
||
const dateTxt = started ? started.toLocaleString('da-DK') : '-';
|
||
const userTxt = escapeHtml(r.full_name || r.username || '-');
|
||
const dirTxt = r.direction === 'outbound' ? 'Udgående' : 'Indgående';
|
||
const numberRaw = (r.display_number || r.ekstern_nummer || '').trim();
|
||
const numTxt = numberRaw
|
||
? `<div class="d-flex gap-2 align-items-center flex-wrap">
|
||
<span>${escapeHtml(numberRaw)}</span>
|
||
<button type="button" class="btn btn-sm btn-outline-success" onclick="callViaYealink('${escapeHtml(numberRaw)}')">Ring op</button>
|
||
</div>`
|
||
: '-';
|
||
|
||
const contactHtml = r.kontakt_id
|
||
? `<a href="/contacts/${r.kontakt_id}">${escapeHtml(r.contact_name || ('Kontakt #' + r.kontakt_id))}</a>${r.contact_company ? `<div class="text-muted small">${escapeHtml(r.contact_company)}</div>` : ''}`
|
||
: '<span class="text-muted">-</span>';
|
||
|
||
const numberForTitle = (r.display_number || r.ekstern_nummer || '').trim();
|
||
const createQs = new URLSearchParams();
|
||
if (r.kontakt_id) createQs.set('contact_id', String(r.kontakt_id));
|
||
createQs.set('telefoni_opkald_id', String(r.id));
|
||
createQs.set('title', `Telefonsamtale – ${numberForTitle || 'ukendt nummer'}`);
|
||
|
||
const sagHtml = r.sag_id
|
||
? `<div class="d-flex gap-2 align-items-center flex-wrap">
|
||
<a href="/sag/${r.sag_id}">${escapeHtml(r.sag_titel || ('Sag #' + r.sag_id))}</a>
|
||
<button type="button" class="btn btn-sm btn-outline-secondary" onclick="linkExistingCase(${Number(r.id)})">Skift link</button>
|
||
<button type="button" class="btn btn-sm btn-outline-danger" onclick="unlinkCase(${Number(r.id)})">Fjern link</button>
|
||
</div>`
|
||
: `<div class="d-flex gap-2">
|
||
<a class="btn btn-sm btn-outline-primary" href="/sag/new?${createQs.toString()}">Opret sag</a>
|
||
<button type="button" class="btn btn-sm btn-outline-secondary" onclick="linkExistingCase(${Number(r.id)})">Link sag</button>
|
||
</div>`;
|
||
|
||
return `
|
||
<tr>
|
||
<td>${escapeHtml(dateTxt)}</td>
|
||
<td>${userTxt}</td>
|
||
<td>${escapeHtml(dirTxt)}</td>
|
||
<td>${numTxt}</td>
|
||
<td>${contactHtml}</td>
|
||
<td>${sagHtml}</td>
|
||
<td class="text-end">${escapeHtml(fmtDuration(r.duration_sec, r.ended_at))}</td>
|
||
</tr>
|
||
`;
|
||
}).join('');
|
||
} catch (e) {
|
||
console.error('Failed loading calls', e);
|
||
tbody.innerHTML = '<tr><td colspan="7" class="text-danger small">Kunne ikke hente opkald</td></tr>';
|
||
}
|
||
}
|
||
|
||
async function linkExistingCase(callId) {
|
||
linkSagState.callId = Number(callId);
|
||
const call = telefoniCallMap.get(Number(callId));
|
||
|
||
const ctx = document.getElementById('linkSagContext');
|
||
const searchInput = document.getElementById('linkSagSearch');
|
||
const manualInput = document.getElementById('linkSagIdManual');
|
||
const results = document.getElementById('linkSagResults');
|
||
const label = call
|
||
? `${call.direction === 'outbound' ? 'Udgående' : 'Indgående'} · ${call.display_number || call.ekstern_nummer || '-'} · ${call.started_at ? new Date(call.started_at).toLocaleString('da-DK') : '-'}`
|
||
: `Opkald #${callId}`;
|
||
|
||
if (ctx) ctx.textContent = `Opkald: ${label}`;
|
||
const initialQuery = buildInitialSagQuery(call);
|
||
if (searchInput) searchInput.value = initialQuery;
|
||
if (manualInput) manualInput.value = '';
|
||
if (results) {
|
||
results.innerHTML = initialQuery
|
||
? '<div class="alert alert-light border mb-0"><span class="spinner-border spinner-border-sm me-2"></span>Søger relevante sager...</div>'
|
||
: '<div class="alert alert-light border mb-0">Søg efter en sag eller indtast ID manuelt</div>';
|
||
}
|
||
setLinkSagSelected(null, '');
|
||
|
||
const modal = getLinkSagModalInstance();
|
||
if (modal) modal.show();
|
||
setTimeout(() => {
|
||
searchInput?.focus();
|
||
if (initialQuery) {
|
||
searchSager(initialQuery);
|
||
}
|
||
}, 200);
|
||
}
|
||
|
||
async function unlinkCase(callId) {
|
||
if (!confirm('Fjern link til sag for dette opkald?')) return;
|
||
try {
|
||
const res = await fetch(`/api/v1/telefoni/calls/${callId}`, {
|
||
method: 'PATCH',
|
||
headers: { 'Content-Type': 'application/json' },
|
||
credentials: 'include',
|
||
body: JSON.stringify({ sag_id: null })
|
||
});
|
||
if (!res.ok) {
|
||
const t = await res.text();
|
||
alert('Kunne ikke fjerne link: ' + t);
|
||
return;
|
||
}
|
||
await loadCalls();
|
||
} catch (e) {
|
||
alert('Kunne ikke fjerne link');
|
||
}
|
||
}
|
||
|
||
document.addEventListener('DOMContentLoaded', async () => {
|
||
initLinkSagModalEvents();
|
||
const userFilter = document.getElementById('filterUser');
|
||
const fromFilter = document.getElementById('filterFrom');
|
||
const toFilter = document.getElementById('filterTo');
|
||
const withoutCaseFilter = document.getElementById('filterWithoutCase');
|
||
|
||
if (userFilter) userFilter.value = '';
|
||
if (fromFilter) fromFilter.value = '';
|
||
if (toFilter) toFilter.value = '';
|
||
if (withoutCaseFilter) withoutCaseFilter.checked = false;
|
||
|
||
await loadUsers();
|
||
document.getElementById('btnRefresh').addEventListener('click', loadCalls);
|
||
document.getElementById('filterUser').addEventListener('change', loadCalls);
|
||
document.getElementById('filterFrom').addEventListener('change', loadCalls);
|
||
document.getElementById('filterTo').addEventListener('change', loadCalls);
|
||
document.getElementById('filterWithoutCase').addEventListener('change', loadCalls);
|
||
await loadCalls();
|
||
});
|
||
</script>
|
||
{% endblock %}
|