(function () {
    let latestSections = {};
    let latestContextActions = { global: [], context: [] };
    let activeKey = 'timer';
    let timerPanelState = { scope: 'mine', loading: false, loaded: false, rows: [], error: '' };
    let overviewFilter = null;
    let ws = null;
    let pollTimer = null;
    let wsReconnectTimer = null;
    let latestNotificationCount = 0;
    let latestNotifications = [];
    let switchCaseModalInstance = null;
    let quickNoteDraft = '';
    let quickNoteHintState = {
        message: 'Tip: gemmer som kommentar på aktiv/åben sag.',
        level: 'muted'
    };
    let switchCaseState = {
        activeTimer: null,
        decision: 'unchanged',
        timers: { active: [], paused: [], stopped: [] },
        recentCases: [],
        unassignedCases: []
    };
    let noteEditorState = {
        editingId: 0,
        title: '',
        content: ''
    };
    let noteTargetModalInstance = null;
    let noteTargetState = {
        target: 'case',
        noteId: 0
    };
    let chatComposerState = {
        draft: '',
        recipient: 'all',
        requiresManualAck: false,
        users: [],
        loading: false,
        loaded: false,
        error: '',
        replyToMessageId: 0,
        replyToName: '',
        replyToUserId: null,
        activeThreadKey: ''
    };
    const LOCAL_NOTES_KEY = 'bmc_bottom_bar_notes_v1';
    let notesApiUnavailable = false;
    let driftSummaryRefreshTimer = null;
    let markMessagesReadPromise = null;

    function byId(id) {
        return document.getElementById(id);
    }

    function escapeHtml(value) {
        return String(value)
            .replace(/&/g, '&')
            .replace(/</g, '&lt;')
            .replace(/>/g, '&gt;')
            .replace(/"/g, '&quot;')
            .replace(/'/g, '&#39;');
    }

    function isMessagesComposerFocused() {
        const focusedId = document.activeElement && document.activeElement.id;
        return activeKey === 'messages' && (focusedId === 'chatInputQuick' || focusedId === 'chatRecipient' || focusedId === 'chatRequiresAck');
    }

    function renderChatRecipientOptions(sel) {
        if (!sel) return;
        sel.innerHTML = '';

        const baseOption = document.createElement('option');
        baseOption.value = 'all';
        baseOption.textContent = 'Alle på vagt';
        sel.appendChild(baseOption);

        if (chatComposerState.loading && !chatComposerState.users.length) {
            const loadingOption = document.createElement('option');
            loadingOption.value = '';
            loadingOption.textContent = 'Indlæser brugere...';
            loadingOption.disabled = true;
            sel.appendChild(loadingOption);
        }

        if (chatComposerState.error && !chatComposerState.users.length) {
            const errorOption = document.createElement('option');
            errorOption.value = '';
            errorOption.textContent = 'Kunne ikke hente brugere';
            errorOption.disabled = true;
            sel.appendChild(errorOption);
        }

        if (chatComposerState.loaded && !chatComposerState.users.length && !chatComposerState.error) {
            const emptyOption = document.createElement('option');
            emptyOption.value = '';
            emptyOption.textContent = 'Ingen aktive brugere fundet';
            emptyOption.disabled = true;
            sel.appendChild(emptyOption);
        }

        chatComposerState.users.forEach(function (u) {
            const option = document.createElement('option');
            option.value = String(u.id);
            option.textContent = u.full_name || u.username || u.email || ('Bruger #' + u.id);
            sel.appendChild(option);
        });

        const wantedValue = String(chatComposerState.recipient || 'all');
        const hasWantedValue = Array.from(sel.options).some(function (option) {
            return option.value === wantedValue;
        });
        if (!hasWantedValue && chatComposerState.replyToUserId && wantedValue === String(chatComposerState.replyToUserId)) {
            const replyOption = document.createElement('option');
            replyOption.value = wantedValue;
            replyOption.textContent = chatComposerState.replyToName
                ? ('Svar til: ' + chatComposerState.replyToName)
                : ('Bruger #' + wantedValue);
            sel.appendChild(replyOption);
        }
        const hasWantedValueAfterReplyFallback = Array.from(sel.options).some(function (option) {
            return option.value === wantedValue;
        });
        sel.value = hasWantedValueAfterReplyFallback ? wantedValue : 'all';
        chatComposerState.recipient = sel.value || 'all';
    }

    function fetchChatUsers() {
        if (chatComposerState.loading || chatComposerState.loaded) {
            return;
        }

        chatComposerState.loading = true;
        chatComposerState.error = '';

        fetch('/api/v1/users?is_active=true', { credentials: 'include' })
        .then(async function (r) {
            if (!r.ok) {
                let detail = 'Kunne ikke hente brugere';
                try {
                    const payload = await r.json();
                    detail = payload.detail || payload.message || detail;
                } catch (_) {
                    // Ignore parse failures
                }
                throw new Error(detail);
            }
            return r.json();
        })
        .then(function (payload) {
            const users = Array.isArray(payload) ? payload : ((payload && payload.data && Array.isArray(payload.data)) ? payload.data : []);
            chatComposerState.users = users;
            chatComposerState.loaded = true;
            chatComposerState.error = '';
            const sel = document.getElementById('chatRecipient');
            if (sel) {
                renderChatRecipientOptions(sel);
            }
        })
        .catch(function (e) {
            console.error('Error fetching users for chat:', e);
            chatComposerState.error = e && e.message ? e.message : 'Kunne ikke hente brugere';
            chatComposerState.users = [];
            chatComposerState.loaded = false;
            const sel = document.getElementById('chatRecipient');
            if (sel) {
                renderChatRecipientOptions(sel);
            }
        })
        .finally(function () {
            chatComposerState.loading = false;
        });
    }

    function updateMessagesTabBadge() {
        const btn = document.querySelector('.bb-tab-btn[data-bb-tab="messages"]');
        if (!btn) return;

        let badge = btn.querySelector('.bb-tab-badge');
        if (!badge) {
            badge = document.createElement('span');
            badge.className = 'bb-tab-badge';
            btn.appendChild(badge);
        }

        const unread = Number((((latestSections || {}).messages || {}).count) || 0);
        badge.textContent = String(unread);
        btn.classList.toggle('has-unread', unread > 0);
        badge.setAttribute('aria-hidden', unread > 0 ? 'false' : 'true');
    }

    function getMessageThreads() {
        const messageItems = Array.isArray((((latestSections || {}).messages || {}).list)) ? (((latestSections || {}).messages || {}).list) : [];
        const threadsByKey = new Map();

        messageItems.forEach(function (item) {
            const own = !!item.is_own;
            const partnerId = own ? Number(item.recipient_user_id || 0) : Number(item.sender_user_id || 0);
            const key = partnerId > 0 ? ('user:' + partnerId) : 'broadcast';
            const label = partnerId > 0
                ? String(own ? (item.to || ('Bruger #' + partnerId)) : (item.from || ('Bruger #' + partnerId)))
                : 'Alle på vagt';
            const existing = threadsByKey.get(key) || {
                key: key,
                partnerUserId: partnerId > 0 ? partnerId : null,
                label: label,
                items: [],
                unread: 0,
                lastCreatedAt: ''
            };
            existing.items.push(item);
            if (item.is_unread) {
                existing.unread += 1;
            }
            existing.lastCreatedAt = String(item.created_at || existing.lastCreatedAt || '');
            threadsByKey.set(key, existing);
        });

        return Array.from(threadsByKey.values()).sort(function (a, b) {
            return String(b.lastCreatedAt || '').localeCompare(String(a.lastCreatedAt || ''));
        });
    }

    function getChatUserDisplayName(userId) {
        const normalizedId = Number(userId || 0);
        if (!(normalizedId > 0)) {
            return 'Alle på vagt';
        }

        const matchedUser = (chatComposerState.users || []).find(function (user) {
            return Number(user.id || 0) === normalizedId;
        });
        if (matchedUser) {
            return matchedUser.full_name || matchedUser.username || matchedUser.email || ('Bruger #' + normalizedId);
        }

        const messageItems = Array.isArray((((latestSections || {}).messages || {}).list)) ? (((latestSections || {}).messages || {}).list) : [];
        const matchedMessage = messageItems.find(function (item) {
            return Number(item.sender_user_id || 0) === normalizedId || Number(item.recipient_user_id || 0) === normalizedId;
        });
        if (matchedMessage) {
            if (Number(matchedMessage.sender_user_id || 0) === normalizedId) {
                return matchedMessage.from || ('Bruger #' + normalizedId);
            }
            return matchedMessage.to || ('Bruger #' + normalizedId);
        }

        return 'Bruger #' + normalizedId;
    }

    function ensureActiveMessageThread() {
        const threads = getMessageThreads();
        const currentKey = String(chatComposerState.activeThreadKey || '').trim();
        const matched = threads.find(function (thread) { return thread.key === currentKey; });
        if (matched) {
            return matched;
        }

        if (currentKey.indexOf('user:') === 0) {
            const partnerUserId = Number(currentKey.split(':')[1] || 0);
            if (partnerUserId > 0) {
                return {
                    key: currentKey,
                    partnerUserId: partnerUserId,
                    label: chatComposerState.replyToName || getChatUserDisplayName(partnerUserId),
                    items: [],
                    unread: 0,
                    lastCreatedAt: ''
                };
            }
        }

        if (currentKey === 'broadcast') {
            return {
                key: 'broadcast',
                partnerUserId: null,
                label: 'Alle på vagt',
                items: [],
                unread: 0,
                lastCreatedAt: ''
            };
        }

        if (!threads.length) {
            if (String(chatComposerState.recipient || 'all') !== 'all') {
                const partnerUserId = Number(chatComposerState.recipient || 0);
                if (partnerUserId > 0) {
                    const syntheticKey = 'user:' + partnerUserId;
                    chatComposerState.activeThreadKey = syntheticKey;
                    return {
                        key: syntheticKey,
                        partnerUserId: partnerUserId,
                        label: chatComposerState.replyToName || getChatUserDisplayName(partnerUserId),
                        items: [],
                        unread: 0,
                        lastCreatedAt: ''
                    };
                }
            }
            chatComposerState.activeThreadKey = '';
            return null;
        }

        chatComposerState.activeThreadKey = threads[0].key;
        return threads[0];
    }

    function getRenderableMessageThreads(activeThread) {
        const seen = new Set();
        const out = [];

        if (activeThread && activeThread.key) {
            out.push(activeThread);
            seen.add(activeThread.key);
        }

        getMessageThreads().forEach(function (thread) {
            if (seen.has(thread.key)) return;
            seen.add(thread.key);
            out.push(thread);
        });

        return out;
    }

    function syncChatRecipientToActiveThread(activeThread) {
        if (chatComposerState.replyToUserId) {
            chatComposerState.recipient = String(chatComposerState.replyToUserId);
            return;
        }

        if (!activeThread) {
            if (!chatComposerState.recipient) {
                chatComposerState.recipient = 'all';
            }
            return;
        }

        chatComposerState.recipient = activeThread.partnerUserId ? String(activeThread.partnerUserId) : 'all';
    }

    function markActiveMessageThreadRead(activeThread) {
        if (!activeThread || markMessagesReadPromise) {
            return;
        }

        const unreadCount = Number((((latestSections || {}).messages || {}).count) || 0);
        if (unreadCount <= 0) {
            return;
        }

        const hasUnreadInThread = (((latestSections || {}).messages || {}).list || []).some(function (item) {
            if (item.is_own || !item.is_unread || item.requires_manual_ack) return false;
            if (activeThread.partnerUserId) {
                return Number(item.sender_user_id || 0) === Number(activeThread.partnerUserId);
            }
            return item.recipient_user_id == null;
        });
        if (!hasUnreadInThread) {
            return;
        }

        const payload = activeThread.partnerUserId ? { partner_user_id: Number(activeThread.partnerUserId) } : {};
        markMessagesReadPromise = fetch('/api/v1/bottom-bar/messages/read', {
            method: 'POST',
            credentials: 'include',
            headers: { 'Content-Type': 'application/json', 'Accept': 'application/json' },
            body: JSON.stringify(payload)
        })
        .then(function (response) {
            if (!response.ok) {
                throw new Error('Kunne ikke markere beskeder som læst');
            }
            return response.json().catch(function () { return {}; });
        })
        .then(function () {
            const messages = ((latestSections || {}).messages || {});
            const list = Array.isArray(messages.list) ? messages.list : [];
            messages.list = list.map(function (item) {
                const belongsToThread = activeThread.partnerUserId
                    ? Number(item.sender_user_id || 0) === Number(activeThread.partnerUserId)
                    : item.recipient_user_id == null;
                if (!item.is_own && belongsToThread && !item.requires_manual_ack) {
                    return Object.assign({}, item, { is_unread: false });
                }
                return item;
            });
            messages.count = messages.list.filter(function (item) {
                return !item.is_own && item.is_unread;
            }).length;
            latestSections.messages = messages;
            updateMessagesTabBadge();
            updateActivityZone();
        })
        .catch(function (err) {
            console.warn('Failed marking messages read', err);
        })
        .finally(function () {
            markMessagesReadPromise = null;
        });
    }

    function clearChatReplyState() {
        chatComposerState.replyToMessageId = 0;
        chatComposerState.replyToName = '';
        chatComposerState.replyToUserId = null;
    }

    function setChatReplyState(message) {
        if (!message) return;
        const replyUserId = message.is_own ? Number(message.recipient_user_id || 0) : Number(message.sender_user_id || 0);
        if (!replyUserId) return;
        chatComposerState.replyToMessageId = Number(message.id || 0);
        chatComposerState.replyToName = String(message.is_own ? (message.to || 'Bruger') : (message.from || 'Bruger'));
        chatComposerState.replyToUserId = replyUserId;
        chatComposerState.recipient = String(replyUserId);
        chatComposerState.activeThreadKey = 'user:' + replyUserId;
    }

    function acknowledgeMessage(messageId) {
        const normalizedId = Number(messageId || 0);
        if (!(normalizedId > 0)) {
            return Promise.reject(new Error('Ugyldigt besked-id'));
        }

        return fetch('/api/v1/bottom-bar/messages/acknowledge', {
            method: 'POST',
            credentials: 'include',
            headers: { 'Content-Type': 'application/json', 'Accept': 'application/json' },
            body: JSON.stringify({ message_id: normalizedId })
        })
        .then(async function (response) {
            if (!response.ok) {
                let detail = 'Kunne ikke bekræfte besked';
                try {
                    const payload = await response.json();
                    detail = payload.detail || payload.message || detail;
                } catch (_) {
                    // Ignore parse failure
                }
                throw new Error(detail);
            }
            return response.json().catch(function () { return {}; });
        })
        .then(function () {
            const messages = ((latestSections || {}).messages || {});
            const list = Array.isArray(messages.list) ? messages.list : [];
            messages.list = list.map(function (item) {
                if (Number(item.id || 0) === normalizedId) {
                    return Object.assign({}, item, {
                        is_unread: false,
                        is_acknowledged: true
                    });
                }
                return item;
            });
            messages.count = messages.list.filter(function (item) {
                return !item.is_own && item.is_unread;
            }).length;
            latestSections.messages = messages;
            updateMessagesTabBadge();
            updateActivityZone();
        });
    }

    function loadLocalNotes() {
        try {
            const raw = window.localStorage.getItem(LOCAL_NOTES_KEY);
            const parsed = raw ? JSON.parse(raw) : [];
            return Array.isArray(parsed) ? parsed : [];
        } catch (e) {
            return [];
        }
    }

    function saveLocalNotes(notes) {
        try {
            window.localStorage.setItem(LOCAL_NOTES_KEY, JSON.stringify(Array.isArray(notes) ? notes : []));
        } catch (e) {
            // Ignore storage failures (private mode/quota)
        }
    }

    function hydrateNotesFromLocalIfNeeded(sections) {
        const target = sections || {};
        const notes = target.notes || { list: [], count: 0 };
        const localNotes = loadLocalNotes();
        const remoteList = Array.isArray(notes.list) ? notes.list : [];

        if (!notesApiUnavailable && remoteList.length > 0) {
            return target;
        }

        target.notes = {
            count: localNotes.length,
            list: localNotes
                .slice()
                .sort(function (a, b) {
                    return Number(b.is_pinned || 0) - Number(a.is_pinned || 0)
                        || String(b.updated_at || '').localeCompare(String(a.updated_at || ''));
                })
        };
        return target;
    }

    async function fetchBottomBarState() {
        const contextPath = encodeURIComponent(window.location.pathname || '/');
        const response = await fetch('/api/v1/bottom-bar/state?context=' + contextPath, {
            credentials: 'same-origin',
            headers: {
                'Accept': 'application/json'
            }
        });

        if (!response.ok) {
            const error = new Error('Could not load bottom bar state');
            error.status = response.status;
            throw error;
        }

        return response.json();
    }

    function disableBottomBarAuthRetry(reason) {
        stopPolling();
        if (wsReconnectTimer) {
            window.clearTimeout(wsReconnectTimer);
            wsReconnectTimer = null;
        }
        if (ws && ws.readyState === WebSocket.OPEN) {
            try {
                ws.close(1000, 'auth-failed');
            } catch (_) {
                // Ignore close failures
            }
        }
        setVisibility(false);
        console.info('Bottom bar disabled due to auth state:', reason || 'unauthorized');
    }

    function applyState(data) {
        if (data && data.enabled) {
            const onDriftPage = (window.location.pathname || '').toLowerCase().indexOf('/drift') === 0;
            const driftBubble = document.querySelector('.bb-chip[data-bb-key="drift"] .bb-chip-bubble');
            const previousDriftDown = Number(
                (driftBubble && driftBubble.textContent ? Number(driftBubble.textContent) : 0)
                || (((latestSections || {}).drift || {}).down)
                || (((latestSections || {}).kuma || {}).down)
                || 0
            );
            latestSections = data.sections || {};
            if ((!latestSections.drift || typeof latestSections.drift.down === 'undefined') && latestSections.kuma) {
                latestSections.drift = latestSections.kuma;
            }

            if (onDriftPage) {
                // Drift page owns drift count via its filtered event list.
                latestSections.drift = latestSections.drift || {};
                latestSections.kuma = latestSections.kuma || {};
                latestSections.drift.down = previousDriftDown;
                latestSections.kuma.down = previousDriftDown;
            }

            latestSections = hydrateNotesFromLocalIfNeeded(latestSections);
            latestContextActions = (latestSections.context_actions || { global: [], context: [] });
            latestNotificationCount = Number((((data || {}).notifications || {}).count) || 0);
            latestNotifications = (((data || {}).notifications || {}).items || []);
            syncBossTabVisibility();
            updateBar(latestSections);
            updateMessagesTabBadge();
            if (!onDriftPage) {
                refreshDriftFromSummary();
            }
            updateActivityZone();
            const focusedId = document.activeElement && document.activeElement.id;
            const keepCurrentRender = (activeKey === 'notes' && (focusedId === 'bbNoteTitleInput' || focusedId === 'bbNoteContentInput'))
                || isMessagesComposerFocused();
            if (!keepCurrentRender) {
                renderTabPanel();
            }
            setVisibility(true);
            return;
        }
        setVisibility(false);
    }

    async function refreshDriftFromSummary() {
        if (driftSummaryRefreshTimer) {
            return;
        }

        driftSummaryRefreshTimer = window.setTimeout(async function () {
            driftSummaryRefreshTimer = null;
            try {
                const parseBlacklistValue = function (rawValue) {
                    const raw = String(rawValue || '').trim();
                    if (!raw) return [];

                    let values = [];
                    try {
                        const parsed = JSON.parse(raw);
                        if (Array.isArray(parsed)) {
                            values = parsed;
                        } else if (typeof parsed === 'string') {
                            values = [parsed];
                        }
                    } catch (_) {
                        values = raw.replace(/;/g, '\n').replace(/,/g, '\n').split('\n');
                    }

                    const out = [];
                    const seen = new Set();
                    values.forEach(function (item) {
                        const norm = String(item || '').trim().toLowerCase();
                        if (!norm || seen.has(norm)) return;
                        seen.add(norm);
                        out.push(norm);
                    });
                    return out;
                };

                const isEventBlacklisted = function (event, blacklist) {
                    if (!Array.isArray(blacklist) || !blacklist.length) return false;
                    const tokens = new Set();
                    const add = function (value) {
                        const norm = String(value || '').trim().toLowerCase();
                        if (norm) tokens.add(norm);
                    };

                    const sourceEventId = String((event || {}).source_event_id || '').trim().toLowerCase();
                    add(sourceEventId);
                    if (sourceEventId.indexOf('uisp-') === 0) add(sourceEventId.slice(5));
                    if (sourceEventId.indexOf('kuma-') === 0) add(sourceEventId.slice(5));
                    add((event || {}).device);

                    const rawJson = (event && typeof event.raw_json === 'object' && event.raw_json) ? event.raw_json : {};
                    const rawItem = (rawJson && typeof rawJson.raw_item === 'object' && rawJson.raw_item) ? rawJson.raw_item : {};
                    const identification = (rawItem && typeof rawItem.identification === 'object' && rawItem.identification) ? rawItem.identification : {};
                    add(identification.id);
                    add(identification.name);
                    add(identification.hostname);
                    add(identification.mac);

                    return blacklist.some(function (item) {
                        return tokens.has(String(item || '').trim().toLowerCase());
                    });
                };

                // Primary source: active drift events filtered client-side by blacklist.
                const [eventsRes, blacklistRes] = await Promise.all([
                    fetch('/api/v1/drift/events?status=active&limit=200', {
                        credentials: 'include',
                        headers: { 'Accept': 'application/json' }
                    }),
                    fetch('/api/v1/settings/drift_device_blacklist', {
                        credentials: 'include',
                        headers: { 'Accept': 'application/json' }
                    })
                ]);

                if (eventsRes.ok) {
                    const eventsPayload = await eventsRes.json();
                    const events = Array.isArray(eventsPayload) ? eventsPayload : [];
                    let blacklist = [];
                    if (blacklistRes.ok) {
                        const settingPayload = await blacklistRes.json();
                        blacklist = parseBlacklistValue(settingPayload && settingPayload.value ? settingPayload.value : '[]');
                    }

                    const activeFiltered = events.filter(function (event) {
                        return !isEventBlacklisted(event, blacklist);
                    }).length;

                    latestSections.drift = latestSections.drift || {};
                    latestSections.kuma = latestSections.kuma || {};
                    latestSections.drift.down = activeFiltered;
                    latestSections.kuma.down = activeFiltered;
                    updateBar(latestSections);
                    updateActivityZone();
                    return;
                }

                // Keep drift chip aligned with bottom-bar backend status source first.
                const statusRes = await fetch('/api/v1/dashboard/status', {
                    credentials: 'include',
                    headers: { 'Accept': 'application/json' }
                });
                if (statusRes.ok) {
                    const status = await statusRes.json();
                    const activeFromStatus = Number(status.drift_active || 0);
                    latestSections.drift = latestSections.drift || {};
                    latestSections.kuma = latestSections.kuma || {};
                    latestSections.drift.down = activeFromStatus;
                    latestSections.kuma.down = activeFromStatus;
                    updateBar(latestSections);
                    updateActivityZone();
                    return;
                }

                const res = await fetch('/api/v1/drift/summary', {
                    credentials: 'include',
                    headers: { 'Accept': 'application/json' }
                });
                if (!res.ok) {
                    return;
                }
                const summary = await res.json();
                const active = Number(summary.active_alerts || 0);
                latestSections.drift = latestSections.drift || {};
                latestSections.kuma = latestSections.kuma || {};
                latestSections.drift.down = active;
                latestSections.kuma.down = active;
                updateBar(latestSections);
                updateActivityZone();
            } catch (_) {
                // Ignore drift summary fallback errors to avoid noisy UI logs.
            }
        }, 250);
    }

    function setVisibility(enabled) {
        const shell = byId('globalBottomBar');
        if (!shell) {
            return;
        }

        if (enabled) {
            shell.hidden = false;
            window.requestAnimationFrame(function () {
                shell.classList.add('is-visible');
            });
        } else {
            shell.classList.remove('is-visible');
            window.setTimeout(function () {
                if (!shell.classList.contains('is-visible')) {
                    shell.hidden = true;
                }
            }, 320);
        }

        document.body.classList.toggle('bottom-bar-visible', !!enabled);
        if (!enabled) {
            document.body.classList.remove('bottom-bar-expanded');
        }
    }

    window.addEventListener('bb:setDriftCount', function (event) {
        const detail = (event && event.detail) || {};
        const count = Math.max(0, Number(detail.count || 0));
        latestSections = latestSections || {};
        latestSections.drift = latestSections.drift || {};
        latestSections.kuma = latestSections.kuma || {};
        latestSections.drift.down = count;
        latestSections.kuma.down = count;
    });

    function setExpanded(expanded) {
        const shell = byId('globalBottomBar');
        const toggle = byId('bbSheetToggle');
        const panel = byId('bbSheetPanel');
        if (!shell || !toggle || !panel) {
            return;
        }

        shell.classList.toggle('is-expanded', !!expanded);
        document.body.classList.toggle('bottom-bar-expanded', !!expanded);
        toggle.setAttribute('aria-expanded', expanded ? 'true' : 'false');
        panel.setAttribute('aria-hidden', expanded ? 'false' : 'true');
    }

    function syncBossTabVisibility() {
        const bossBtn = document.querySelector('.bb-tab-btn[data-bb-tab="boss"]');
        if (!bossBtn) {
            return;
        }

        bossBtn.classList.remove('d-none');
    }

    function getCounts(sections) {
        const mail = sections.mail || {};
        const cases = sections.cases || {};
        const urgent = sections.urgent || {};
        const timer = sections.timer || {};
        const drift = sections.drift || sections.kuma || {};
        const eset = sections.eset || {};
        const unassigned = sections.unassigned || {};

        return {
            mail: Number(mail.unread || 0),
            cases: Number(cases.open || 0),
            urgent: Number(urgent.count || 0),
            unassigned: Number(unassigned.count || 0),
            timer: Number(timer.active_count || 0),
            drift: Number(drift.down || 0),
            eset: Number(eset.incidents || 0)
        };
    }

    function detailTextFor(key, sections) {
        const counts = getCounts(sections);
        const nameMap = {
            mail: 'Ubesvarede mails',
            cases: 'Åbne sager',
            urgent: 'Hastesager',
            unassigned: 'Sager uden ansvarlig',
            timer: 'Aktive timere',
            drift: 'Drift alerts',
            eset: 'ESET incidents'
        };
        const val = counts[key] || 0;
        return nameMap[key] + ': ' + val;
    }

    function severityClassFor(key, value) {
        const val = Number(value || 0);
        if (key === 'drift') {
            return val > 0 ? 'sev-critical' : 'sev-ok';
        }
        if (key === 'urgent') {
            return val > 0 ? 'sev-critical' : 'sev-ok';
        }
        if (key === 'unassigned') {
            if (val >= 3) return 'sev-critical';
            if (val > 0) return 'sev-warn';
            return 'sev-ok';
        }
        if (key === 'mail') {
            if (val >= 10) return 'sev-critical';
            if (val > 0) return 'sev-warn';
            return 'sev-ok';
        }
        return val > 0 ? 'sev-warn' : 'sev-ok';
    }

    function listFor(key, sections) {
        const mail = sections.mail || {};
        const cases = sections.cases || {};
        const urgent = sections.urgent || {};
        const unassigned = sections.unassigned || {};
        const timer = sections.timer || {};
            const drift = sections.drift || sections.kuma || {};
        const eset = sections.eset || {};
        const messages = sections.messages || {};
        const tasks = sections.tasks || {};
        const notes = sections.notes || {};
        const boss = sections.boss || {};

        function esc(str) { 
            return String(str).replace(/&/g, '&amp;').replace(/</g, '&lt;').replace(/>/g, '&gt;'); 
        }

        const quickNoteValue = esc(quickNoteDraft || '');
        
        if (key === 'overview') {
            if (overviewFilter === 'urgent') return urgent.list ? urgent.list.map(u => '<div><strong class="text-danger"><i class="bi bi-exclamation-octagon"></i> Hastesag:</strong> ' + esc(u.title) + ' <br><button class="btn btn-sm btn-outline-danger mt-2" data-bb-open-case="' + Number(u.id || 0) + '">Vis sag</button></div>') : ['Ingen hastesager.'];
            if (overviewFilter === 'drift') return drift.list ? drift.list.map(k => '<div class="d-flex justify-content-between align-items-center"><span>📉 ' + esc(k) + '</span> <a class="btn btn-sm btn-outline-primary" href="/drift">Håndter i Drift</a></div>') : ['Alle systemer oppe.'];
            if (overviewFilter === 'eset') return eset.list ? eset.list.map(e => '<div class="d-flex justify-content-between align-items-center"><span>🔐 ' + esc(e) + '</span> <a class="btn btn-sm btn-outline-primary" href="/hardware/eset">Håndter</a></div>') : ['Ingen ESET incidents.'];
            if (overviewFilter === 'cases') return cases.list ? cases.list.map(c => '<div><i class="bi bi-folder2-open text-primary"></i> ' + esc(c.title) + ' <button class="btn btn-sm btn-outline-primary mt-2" data-bb-open-case="' + Number(c.id || 0) + '">Vis sag</button></div>') : ['Ingen åbne sager.'];
            if (overviewFilter === 'mail') return ['<div>📧 <strong>' + mail.unread + '</strong> ulæste mails. <br>💬 <strong>' + mail.customer_reply_needed + '</strong> kræver kundesvar. <a class="btn btn-sm btn-outline-primary mt-2" href="/emails">Åbn indbakke</a></div>'];
            if (overviewFilter === 'unassigned') return unassigned.list ? unassigned.list.map(u => '<div><i class="bi bi-person-x text-warning"></i> ' + esc(u.title || ('Sag #' + (u.id || ''))) + ' <button class="btn btn-sm btn-outline-primary mt-2" data-bb-open-case="' + Number(u.id || 0) + '">Åbn sag</button></div>') : ['Ingen åbne sager uden ansvarlig.'];

            let out = [];
            if (urgent.count > 0) out.push('<div><i class="bi bi-exclamation-octagon text-danger"></i> Hastesager: <strong>' + urgent.count + '</strong> aktive</div>');
            if (mail.unread > 0) out.push('<div><i class="bi bi-envelope text-primary"></i> Ubesvarede mails: <strong>' + mail.unread + '</strong></div>');
            if (cases.open > 0) out.push('<div><i class="bi bi-folder2-open text-primary"></i> Åbne sager i alt: <strong>' + cases.open + '</strong></div>');
            if (drift.down > 0) out.push('<div><i class="bi bi-activity text-warning"></i> Drift nedetid: <strong>' + drift.down + '</strong> enheder</div>');
            if (eset.incidents > 0) out.push('<div><i class="bi bi-shield-lock text-danger"></i> ESET incidents: <strong>' + eset.incidents + '</strong></div>');
            
            if (out.length === 0) {
                out.push('<div>🎉 Alt ser grønt ud! Intet kritisk lige nu.</div>');
            }

            const contextActions = (latestContextActions.context || []);
            const globalActions = (latestContextActions.global || []);
            const smartActions = contextActions.length ? contextActions : globalActions;
            if (smartActions.length) {
                out.push('<div class="mt-3 pt-3 border-top"><div class="small fw-semibold text-muted mb-2">Smarte handlinger</div><div class="d-flex flex-wrap gap-2">' + smartActions.map(function (action) {
                    return '<button type="button" class="btn btn-sm btn-outline-primary" data-bb-create="' + esc(action.id) + '"><i class="bi ' + esc(action.icon || 'bi-lightning-charge') + ' me-1"></i>' + esc(action.label) + '</button>';
                }).join('') + '</div></div>');
            }
            
            // Add quick note button on overview
            out.push('<div class="mt-3 pt-3 border-top"><div class="input-group"><input type="text" id="bbQuickNoteInput" class="form-control form-control-sm" placeholder="Skriv en quick note..." value="' + quickNoteValue + '"><button class="btn btn-outline-secondary btn-sm" id="bbQuickNoteSaveBtn"><i class="bi bi-pencil"></i> Gem note</button></div><div id="bbQuickNoteHint" class="small text-muted mt-2">' + esc(quickNoteHintState.message || 'Tip: gemmer som kommentar på aktiv/åben sag.') + '</div></div>');
            
            return out;
        }

        if (key === 'timer') {
            if (timer.active_count > 0) {
                return (timer.list || []).map(t => {
                    const elapsedText = t.elapsed_hhmmss || (String(t.elapsed || 0) + 's');
                    return '<div class="d-flex justify-content-between align-items-center gap-3 bb-timer-case-link" data-bb-case-link="' + Number(t.sag_id || 0) + '" role="link" tabindex="0"><div class="min-w-0"><div class="fw-semibold text-truncate"><span class="bb-live-indicator"></span>' + esc(t.desc) + '</div><div class="small text-muted mt-1">Aktiv tid · <span class="font-monospace fw-semibold">' + esc(elapsedText) + '</span></div></div><div class="d-flex gap-2"><button class="btn btn-sm btn-outline-primary" data-bb-open-case="' + Number(t.sag_id || 0) + '">Åbn sag</button><button class="btn btn-sm btn-danger" data-bb-stop-time="' + Number(t.id || t.time_entry_id || 0) + '"><i class="bi bi-stop-fill me-1"></i>Stop</button></div></div>';
                });
            }
            return ['<div class="bb-panel-empty"><div><i class="bi bi-stopwatch"></i><strong>Ingen aktiv timer</strong><div class="small mt-1">Brug “Skift sag” i bundlinjen for at starte arbejdet.</div></div></div>'];
        }

        if (key === 'messages') {
            const activeThread = ensureActiveMessageThread();
            syncChatRecipientToActiveThread(activeThread);
            const messageItems = activeThread && Array.isArray(activeThread.items) ? activeThread.items : [];
            if (messageItems.length > 0) {
                return messageItems.map(function (m) {
                    const own = !!m.is_own;
                    const unreadBadge = m.is_unread ? ' <span class="badge text-bg-warning ms-1">Ny</span>' : '';
                    const importantBadge = m.requires_manual_ack ? ' <span class="badge text-bg-danger ms-1">Vigtig</span>' : '';
                    const ackBadge = own && m.requires_manual_ack
                        ? (m.is_acknowledged
                            ? ' <span class="badge text-bg-success ms-1">Bekræftet læst</span>'
                            : ' <span class="badge text-bg-secondary ms-1">Afventer læst-bekræftelse</span>')
                        : '';
                    const targetMeta = own && m.to ? '<div class="small text-muted mb-1">Til: ' + esc(m.to) + '</div>' : '';
                    const replyTargetId = own ? Number(m.recipient_user_id || 0) : Number(m.sender_user_id || 0);
                    const replyBtn = replyTargetId > 0
                        ? '<div class="mt-2"><button type="button" class="btn btn-sm ' + (own ? 'btn-light' : 'btn-outline-secondary') + '" data-bb-reply-message="' + Number(m.id || 0) + '"><i class="bi bi-reply me-1"></i>Svar</button></div>'
                        : '';
                    const ackBtn = (!own && m.requires_manual_ack && m.is_unread)
                        ? '<div class="mt-2"><button type="button" class="btn btn-sm btn-danger" data-bb-ack-message="' + Number(m.id || 0) + '"><i class="bi bi-check2-circle me-1"></i>Bekræft læst</button></div>'
                        : '';
                    return ''
                        + '<div class="' + (own ? 'text-end' : '') + '">'
                        + targetMeta
                        + '<div class="d-inline-block ' + (own ? 'bg-primary text-white' : (m.requires_manual_ack ? 'bg-warning-subtle border border-warning-subtle' : 'bg-light')) + ' p-2 rounded-3 text-start shadow-sm" style="max-width: 85%;">'
                        + '<strong class="' + (own ? 'text-white' : 'text-accent') + '">' + esc(m.from) + ':</strong> '
                        + esc(m.text)
                        + unreadBadge
                        + importantBadge
                        + ackBadge
                        + replyBtn
                        + ackBtn
                        + '</div></div>';
                });
            }
            return ['Ingen beskeder i denne tråd endnu.'];
        }

        if (key === 'tasks') {
            if (tasks.count > 0) {
                return (tasks.list || []).map(t => '<div class="d-flex align-items-center gap-2 min-w-0"><span class="rounded-circle bg-success-subtle text-success p-2"><i class="bi bi-check2"></i></span><div class="min-w-0"><strong class="d-block text-truncate">' + esc(t.title) + '</strong><span class="small text-muted">Prioritet: ' + esc(t.deadline) + '</span></div></div><span class="badge rounded-pill text-bg-light border">Aktuel</span>');
            }
            return ['<div class="bb-panel-empty"><div><i class="bi bi-check2-circle"></i><strong>Du er ajour</strong><div class="small mt-1">Der er ingen aktuelle opgaver eller påmindelser.</div></div></div>'];
        }

        if (key === 'notes') {
            const noteItems = Array.isArray(notes.list) ? notes.list : [];
            const editorTitle = esc(noteEditorState.title || '');
            const editorContent = esc(noteEditorState.content || '');
            const editingId = Number(noteEditorState.editingId || 0);
            const out = [
                '<div class="border rounded p-2 mb-3 bg-body-tertiary">' +
                    '<div class="small text-muted mb-2">Egne noter (vises i bundbar)</div>' +
                    '<input type="text" id="bbNoteTitleInput" class="form-control form-control-sm mb-2" placeholder="Titel (valgfri)" value="' + editorTitle + '">' +
                    '<textarea id="bbNoteContentInput" class="form-control form-control-sm" rows="4" placeholder="Skriv note...">' + editorContent + '</textarea>' +
                    '<div class="d-flex gap-2 mt-2">' +
                        '<button class="btn btn-sm btn-primary" id="bbNoteSaveBtn" data-note-edit-id="' + editingId + '"><i class="bi bi-save me-1"></i>' + (editingId > 0 ? 'Gem ændringer' : 'Opret note') + '</button>' +
                        '<button class="btn btn-sm btn-outline-secondary" id="bbNoteClearBtn"><i class="bi bi-x-circle me-1"></i>Ryd</button>' +
                    '</div>' +
                '</div>'
            ];

            if (!noteItems.length) {
                out.push('<div class="text-muted">Ingen noter endnu.</div>');
                return out;
            }

            noteItems.forEach(function (note) {
                const noteId = Number(note.id || 0);
                const noteTitle = esc((note.title || '').trim() || ('Note #' + noteId));
                const content = String(note.content || '');
                const preview = esc(content.length > 220 ? (content.slice(0, 220) + '...') : content);
                const pinned = !!note.is_pinned;

                out.push(
                    '<div class="border rounded p-2 mb-2">' +
                        '<div class="d-flex justify-content-between align-items-start gap-2">' +
                            '<div><strong>' + noteTitle + '</strong>' + (pinned ? ' <span class="badge text-bg-warning">Pinned</span>' : '') + '</div>' +
                            '<div class="btn-group btn-group-sm">' +
                                '<button class="btn btn-outline-secondary" data-note-edit="' + noteId + '"><i class="bi bi-pencil"></i></button>' +
                                '<button class="btn btn-outline-secondary" data-note-pin="' + noteId + '"><i class="bi bi-pin-angle' + (pinned ? '-fill' : '') + '"></i></button>' +
                                '<button class="btn btn-outline-danger" data-note-delete="' + noteId + '"><i class="bi bi-trash"></i></button>' +
                            '</div>' +
                        '</div>' +
                        '<div class="small text-muted mt-2" style="white-space: pre-wrap;">' + preview + '</div>' +
                        '<div class="d-flex flex-wrap gap-2 mt-2">' +
                            '<button class="btn btn-sm btn-outline-primary" data-note-to-case="' + noteId + '"><i class="bi bi-chat-left-text me-1"></i>Til sag-kommentar</button>' +
                            '<button class="btn btn-sm btn-outline-primary" data-note-to-contact="' + noteId + '"><i class="bi bi-person-lines-fill me-1"></i>Til kontakt</button>' +
                            '<button class="btn btn-sm btn-outline-primary" data-note-to-customer="' + noteId + '"><i class="bi bi-building me-1"></i>Til firma</button>' +
                        '</div>' +
                    '</div>'
                );
            });
            return out;
        }
        
        if (key === 'boss') {
            const stats = boss.stats || {};
            const workload = Array.isArray(boss.team_workload) ? boss.team_workload : [];
            const techniciansToday = Array.isArray(boss.technicians_today) ? boss.technicians_today : [];
            const escalations = Array.isArray(boss.escalations) ? boss.escalations : [];
            const unassigned = Array.isArray(boss.unassigned_cases) ? boss.unassigned_cases : [];
            const technicianOptions = techniciansToday.map(function (tech) {
                return '<option value="' + Number(tech.user_id || 0) + '">' + esc(tech.owner_name || 'Tekniker') + ' · ' + Number(tech.open_cases || 0) + ' åbne</option>';
            }).join('');

            const out = [
                '<div class="bb-boss-hero">' +
                    '<div><div class="bb-boss-eyebrow"><i class="bi bi-headset me-1"></i>Support-ledelse</div><div class="bb-boss-heading">Fordel køen, før kunderne venter</div></div>' +
                    '<button class="btn btn-sm btn-primary" data-boss-action="auto_assign_next"><i class="bi bi-magic me-1"></i>Fordel næste</button>' +
                '</div>',
                '<div class="row g-2 bb-boss-kpis">' +
                    '<div class="col-6"><div class="border rounded p-2 bg-body-tertiary"><div class="small text-muted">Åbne sager</div><div class="fw-bold">' + Number(stats.open_cases || 0) + '</div></div></div>' +
                    '<div class="col-6"><div class="border rounded p-2 bg-body-tertiary"><div class="small text-muted">Hastesager</div><div class="fw-bold text-danger">' + Number(stats.urgent_cases || 0) + '</div></div></div>' +
                    '<div class="col-6"><div class="border rounded p-2 bg-body-tertiary"><div class="small text-muted">Support uden ejer</div><div class="fw-bold text-warning">' + Number(stats.support_unassigned || 0) + '</div></div></div>' +
                    '<div class="col-6"><div class="border rounded p-2 bg-body-tertiary"><div class="small text-muted">Stale >24t</div><div class="fw-bold text-danger">' + Number(stats.stale_urgent_cases || 0) + '</div></div></div>' +
                '</div>',
                '<div class="d-flex gap-2 flex-wrap mt-2">' +
                    '<button class="btn btn-sm btn-outline-primary" data-boss-action="open_unassigned"><i class="bi bi-person-x me-1"></i>Alle ufordelte</button>' +
                    '<button class="btn btn-sm btn-outline-danger" data-boss-action="open_escalations"><i class="bi bi-exclamation-octagon me-1"></i>Se eskaleringer</button>' +
                    '<button class="btn btn-sm btn-outline-secondary" data-boss-action="open_team"><i class="bi bi-people me-1"></i>Team-overblik</button>' +
                '</div>'
            ];

            if (workload.length > 0) {
                out.push('<div class="small text-muted mt-3 mb-1">Team-belastning</div>');
                workload.slice(0, 5).forEach(function (w) {
                    out.push(
                        '<div class="d-flex justify-content-between align-items-center border rounded p-2">' +
                            '<div><strong>' + esc(w.owner_name || 'Ukendt') + '</strong><div class="small text-muted">Åbne: ' + Number(w.open_cases || 0) + ' • Haste: ' + Number(w.urgent_cases || 0) + '</div></div>' +
                            '<button class="btn btn-sm btn-outline-primary" data-boss-action="open_owner" data-owner-id="' + Number(w.user_id || 0) + '">Åbn</button>' +
                        '</div>'
                    );
                });
            }

            if (techniciansToday.length > 0) {
                out.push('<div class="small text-muted mt-3 mb-1">Teknikernes opgaver i dag</div>');
                techniciansToday.slice(0, 6).forEach(function (tech) {
                    const todayTasks = Array.isArray(tech.today_tasks) ? tech.today_tasks : [];
                    let tasksHtml = '<div class="small text-muted mt-1">Ingen opgaver i dag.</div>';
                    if (todayTasks.length > 0) {
                        tasksHtml = '<div class="small mt-1">' + todayTasks.slice(0, 3).map(function (task) {
                            return '<div><i class="bi bi-dot"></i> ' + esc(task.title || ('Sag #' + task.id)) + '</div>';
                        }).join('') + '</div>';
                    }

                    out.push(
                        '<div class="border rounded p-2">' +
                            '<div class="d-flex justify-content-between align-items-center">' +
                                '<div><strong>' + esc(tech.owner_name || 'Tekniker') + '</strong><div class="small text-muted">I dag: ' + Number(tech.due_today_cases || 0) + ' • Åbne: ' + Number(tech.open_cases || 0) + '</div></div>' +
                                '<div class="d-flex gap-1">' +
                                    '<button class="btn btn-sm btn-outline-primary" data-boss-action="open_owner" data-owner-id="' + Number(tech.user_id || 0) + '">Vis</button>' +
                                    '<button class="btn btn-sm btn-primary" data-boss-action="assign_next_to_owner" data-owner-id="' + Number(tech.user_id || 0) + '">Tildel næste</button>' +
                                '</div>' +
                            '</div>' +
                            tasksHtml +
                        '</div>'
                    );
                });
            }

            if (escalations.length > 0) {
                out.push('<div class="small text-muted mt-3 mb-1">Eskaleringer</div>');
                escalations.slice(0, 4).forEach(function (c) {
                    const ageHours = Math.floor(Number(c.age_seconds || 0) / 3600);
                    out.push(
                        '<div class="d-flex justify-content-between align-items-center border rounded p-2">' +
                            '<div><strong>' + esc(c.title || 'Sag') + '</strong><div class="small text-muted">' + esc(c.owner_name || 'Ikke tildelt') + ' • ' + ageHours + 't siden opdatering</div></div>' +
                            '<button class="btn btn-sm btn-outline-danger" data-boss-action="open_case" data-case-id="' + Number(c.id || 0) + '">Åbn</button>' +
                        '</div>'
                    );
                });
            }

            if (unassigned.length > 0) {
                out.push('<div class="d-flex align-items-center justify-content-between mt-3 mb-1"><div class="small text-muted">Supportkø uden ansvarlig</div><span class="badge text-bg-warning">' + Number(stats.support_unassigned || 0) + '</span></div>');
                unassigned.slice(0, 6).forEach(function (c) {
                    const ageHours = Math.floor(Number(c.age_seconds || 0) / 3600);
                    const ageLabel = ageHours >= 24 ? Math.floor(ageHours / 24) + 'd i kø' : Math.max(ageHours, 0) + 't i kø';
                    out.push(
                        '<div class="bb-support-queue-card">' +
                            '<div class="bb-support-queue-main"><strong>' + esc(c.title || 'Sag') + '</strong><div class="small text-muted">' + esc(c.customer_name || 'Ingen kunde') + ' · ' + ageLabel + ' · ' + esc(c.priority || 'normal') + '</div></div>' +
                            '<div class="bb-support-queue-actions">' +
                                '<select class="form-select form-select-sm" data-boss-assignee-for="' + Number(c.id || 0) + '"><option value="">Vælg medarbejder…</option>' + technicianOptions + '</select>' +
                                '<button class="btn btn-sm btn-primary" data-boss-action="assign_case_to_owner" data-case-id="' + Number(c.id || 0) + '"' + (technicianOptions ? '' : ' disabled') + '>Tildel</button>' +
                                '<button class="btn btn-sm btn-outline-secondary" data-boss-action="open_case" data-case-id="' + Number(c.id || 0) + '" title="Åbn sag"><i class="bi bi-box-arrow-up-right"></i></button>' +
                            '</div>' +
                        '</div>'
                    );
                });
            } else {
                out.push('<div class="bb-boss-empty mt-3"><i class="bi bi-check-circle-fill"></i> Supportkøen er fordelt.</div>');
            }

            return out;
        }

        return ['Klik rundt i menuen for at se data.'];
    }

    function updateBar(sections) {
        const counts = getCounts(sections);
        const keys = Object.keys(counts);

        for (let i = 0; i < keys.length; i++) {
            const key = keys[i];
            const chipText = document.querySelector('.bb-chip[data-bb-key="' + key + '"] .bb-chip-text');
            const chipLabel = document.querySelector('.bb-chip[data-bb-key="' + key + '"] .bb-chip-label');
            const chipBubble = document.querySelector('.bb-chip[data-bb-key="' + key + '"] .bb-chip-bubble');
            const chip = document.querySelector('.bb-chip[data-bb-key="' + key + '"]');
            if (chipText && chip) {
                const val = counts[key];
                
                const labels = {
                    mail: 'Ulæste mails',
                    cases: 'Sager',
                    urgent: 'Hastesager',
                    unassigned: 'Uden ansvarlig',
                    timer: 'Timere',
                    drift: 'Drift',
                    eset: 'ESET'
                };

                if (chipLabel) {
                    chipLabel.textContent = labels[key];
                }
                if (chipBubble) {
                    chipBubble.textContent = String(val);
                }
                chipText.textContent = labels[key] + ': ' + val;
                chip.classList.toggle('has-items', val > 0);
                chip.classList.remove('sev-ok', 'sev-warn', 'sev-critical');
                chip.classList.add(severityClassFor(key, val));
                chip.setAttribute('title', detailTextFor(key, sections));
                chip.setAttribute('aria-label', detailTextFor(key, sections));
            }
        }
    }

    function bindChipHoverPreview() {
        const chips = document.querySelectorAll('.bb-chip');
        const detail = byId('bbCountDetail');
        if (!detail || !chips.length) {
            return;
        }

        chips.forEach(function (chip) {
            chip.addEventListener('mouseenter', function () {
                const key = chip.getAttribute('data-bb-key');
                if (!key) return;
                detail.innerHTML = '<i class="bi bi-eye me-1 text-accent"></i> ' + detailTextFor(key, latestSections);
            });

            chip.addEventListener('mouseleave', function () {
                detail.innerHTML = '<i class="bi bi-info-circle me-1 opacity-75"></i> Klik på en kategori for at se detaljer';
            });
        });
    }

    function updateActivityZone() {
        const timerChip = byId('bbActiveTimerChip');
        const timerText = byId('bbActiveTimerText');
        const notifCount = byId('bbNotificationsCount');
        const pauseBtn = byId('bbTimerPauseBtn');
        const stopBtn = byId('bbTimerStopBtn');

        const timer = ((latestSections || {}).timer || {}).active || {};
        const ownTimers = ((latestSections || {}).timer || {}).own || {};
        const hasPausedTimer = Array.isArray(ownTimers.paused) && ownTimers.paused.length > 0;
        const hasActiveTimer = !!timer.active;
        if (timerChip && timerText) {
            timerChip.classList.toggle('is-hidden', !hasActiveTimer);
            if (hasActiveTimer) {
                const elapsed = timer.elapsed_hhmmss || '00:00:00';
                const name = timer.sag_navn || ('Sag #' + (timer.sag_id || ''));
                timerText.textContent = name + ' - ' + elapsed;
            }
        }

        if (notifCount) {
            const unreadMessages = Number((((latestSections || {}).messages || {}).count) || 0);
            const computed = Number(latestNotificationCount || 0) + unreadMessages;
            notifCount.textContent = String(computed);
        }
        if (pauseBtn) {
            pauseBtn.disabled = !hasActiveTimer && !hasPausedTimer;
            pauseBtn.title = hasActiveTimer ? 'Pause timer' : (hasPausedTimer ? 'Genoptag senest pausede timer' : 'Ingen timer at pause');
            pauseBtn.innerHTML = hasActiveTimer ? '<i class="bi bi-pause-fill"></i>' : '<i class="bi bi-play-fill"></i>';
        }
        if (stopBtn) {
            stopBtn.disabled = !hasActiveTimer;
            stopBtn.title = hasActiveTimer ? 'Stop timer' : 'Ingen aktiv timer';
        }
    }

    function renderTabPanel() {
        const titleContainer = byId('bbTabTitle');
        const innerContent = byId('bbTabInnerContent');
        if (!titleContainer || !innerContent) {
            return;
        }

        let messageFocusState = null;
        if (activeKey === 'messages') {
            const activeEl = document.activeElement;
            const activeId = activeEl && activeEl.id ? activeEl.id : '';
            if (activeId === 'chatInputQuick' || activeId === 'chatRecipient' || activeId === 'chatRequiresAck') {
                messageFocusState = {
                    id: activeId,
                    selectionStart: typeof activeEl.selectionStart === 'number' ? activeEl.selectionStart : null,
                    selectionEnd: typeof activeEl.selectionEnd === 'number' ? activeEl.selectionEnd : null
                };
            }
        }
        
        const titleText = titleContainer.querySelector('.bb-tab-title-text');
        const descriptionEl = byId('bbTabDescription');

        const titleByKey = {
            overview: 'Overblik',
            timer: 'Timere',
            messages: 'Beskeder',
            tasks: 'Opgaver',
            notes: 'Noter',
            boss: 'Sagsfordeling'
        };
        
        const iconByKey = {
            overview: 'bi-bell',
            timer: 'bi-stopwatch',
            messages: 'bi-chat-dots',
            tasks: 'bi-calendar-check',
            notes: 'bi-journal-text',
            boss: 'bi-person-workspace'
        };

        const descriptionByKey = {
            overview: 'Det vigtigste samlet ét sted.',
            timer: 'Se aktiv tid, stop registreringen eller skift direkte til en anden sag.',
            messages: 'Interne samtaler samlet efter modtager med tydelig læst-status.',
            tasks: 'Prioritér næste handling ud fra deadlines og aktuelle påmindelser.',
            notes: 'Skriv hurtigt til venstre og genbrug dine noter fra arkivet til højre.',
            boss: 'Fordel supportkøen ud fra kapacitet, hast og ventetid.'
        };

        const activeTitle = titleByKey[activeKey] || 'Info';
        if (titleText) {
            titleText.textContent = activeTitle;
        } else {
            titleContainer.textContent = activeTitle;
        }
        if (descriptionEl) {
            descriptionEl.textContent = descriptionByKey[activeKey] || '';
        }
        
        const iconSpan = titleContainer.querySelector('.bi');
        if (iconSpan) {
            iconSpan.className = 'bi ' + (iconByKey[activeKey] || 'bi-info-circle') + ' me-2 text-accent';
        }

        // Render rich UI lists
        const lines = listFor(activeKey, latestSections);
        const ul = document.createElement('ul');
        ul.className = 'bb-tab-list';
        ul.classList.add('bb-panel-' + activeKey);
        
        lines.forEach(function (line) {
            const li = document.createElement('li');
            // Allow rich HTML (buttons, inputs) - assuming listFor provides sanitized data wrapped in markup
            li.innerHTML = line;
            ul.appendChild(li);
        });
        
        innerContent.innerHTML = '';

        if (activeKey === 'timer') {
            renderTimerWorkQueue(innerContent);
            return;
        }
        
        // Add specific headers/controls based on active tab
        if (activeKey === 'tasks') {
            const topBar = document.createElement('div');
            topBar.className = 'bb-task-actions mb-3';
            topBar.innerHTML = '<button class="btn btn-primary btn-sm fw-bold" id="btnNextTask"><i class="bi bi-box-arrow-in-down-right me-1"></i>Giv mig næste opgave</button>';
            innerContent.appendChild(topBar);
        }
        if (activeKey === 'messages') {
            const chatContainer = document.createElement('div');
            chatContainer.className = 'bb-messages-layout';
            ul.classList.add('bb-messages-list');
            const activeThread = ensureActiveMessageThread();
            const threadItems = getRenderableMessageThreads(activeThread);
            syncChatRecipientToActiveThread(activeThread);

            if (threadItems.length > 0) {
                const threadList = document.createElement('div');
                threadList.className = 'bb-message-threads';
                threadItems.forEach(function (thread) {
                    const button = document.createElement('button');
                    button.type = 'button';
                    button.className = 'bb-message-thread' + (activeThread && thread.key === activeThread.key ? ' is-active' : '');
                    button.setAttribute('data-bb-thread-key', thread.key);
                    button.innerHTML = ''
                        + '<span class="bb-message-thread-label">' + escapeHtml(thread.label || 'Samtale') + '</span>'
                        + (thread.unread > 0 ? '<span class="bb-message-thread-count">' + Number(thread.unread || 0) + '</span>' : '');
                    threadList.appendChild(button);
                });
                chatContainer.appendChild(threadList);
            }

            const replyBox = document.createElement('div');
            replyBox.className = 'bb-messages-composer';
            const threadMeta = activeThread
                ? '<div class="small text-muted mb-2"><i class="bi bi-chat-square-text me-1"></i>'
                    + (activeThread.partnerUserId ? ('Samtale med ' + escapeHtml(activeThread.label || 'Bruger')) : 'Besked til alle på vagt')
                    + '</div>'
                : '';
            const replyBanner = chatComposerState.replyToUserId
                ? `<div class="small d-flex justify-content-between align-items-center mb-2">
                        <span><i class="bi bi-reply me-1"></i>Svarer til ${escapeHtml(chatComposerState.replyToName || 'Bruger')}</span>
                        <button type="button" class="btn btn-sm btn-link p-0 text-decoration-none" id="bbCancelReplyBtn">Annuller</button>
                   </div>`
                : '';
            replyBox.innerHTML = `
                ${threadMeta}
                ${replyBanner}
                <div class="input-group input-group-sm mb-1">
                    <span class="input-group-text bg-light text-muted border-0"><i class="bi bi-person"></i></span>
                    <select id="chatRecipient" class="form-select border-0 bg-light">
                        <option value="all">Alle på vagt</option>
                    </select>
                </div>
                <label class="form-check form-switch small mb-2">
                    <input class="form-check-input" type="checkbox" id="chatRequiresAck" ${chatComposerState.requiresManualAck ? 'checked' : ''}>
                    <span class="form-check-label">Kræv manuel læst-bekræftelse</span>
                </label>
                <div class="input-group">
                    <input type="text" id="chatInputQuick" class="form-control form-control-sm" placeholder="Skriv en besked..." value="${escapeHtml(chatComposerState.draft || '')}">
                    <button class="btn btn-outline-primary btn-sm" id="btnSendMsg"><i class="bi bi-send"></i></button>
                </div>
            `;
            
            chatContainer.appendChild(ul);
            chatContainer.appendChild(replyBox);
            innerContent.appendChild(chatContainer);

            const recipientSelect = document.getElementById('chatRecipient');
            const input = document.getElementById('chatInputQuick');
            const ackToggle = document.getElementById('chatRequiresAck');
            const cancelReplyBtn = document.getElementById('bbCancelReplyBtn');
            renderChatRecipientOptions(recipientSelect);
            if (recipientSelect) {
                recipientSelect.disabled = !!chatComposerState.replyToUserId;
            }
            if (ackToggle) {
                ackToggle.checked = !!chatComposerState.requiresManualAck;
                ackToggle.addEventListener('change', function () {
                    chatComposerState.requiresManualAck = !!ackToggle.checked;
                });
            }
            if (input) {
                input.addEventListener('input', function () {
                    chatComposerState.draft = input.value || '';
                });
            }
            if (recipientSelect) {
                recipientSelect.addEventListener('change', function () {
                    chatComposerState.recipient = recipientSelect.value || 'all';
                    if (!chatComposerState.replyToUserId) {
                        chatComposerState.activeThreadKey = chatComposerState.recipient === 'all'
                            ? 'broadcast'
                            : ('user:' + chatComposerState.recipient);
                        renderTabPanel();
                        window.requestAnimationFrame(function () {
                            const nextInput = document.getElementById('chatInputQuick');
                            if (nextInput) {
                                nextInput.focus();
                            }
                        });
                    }
                });
            }
            if (cancelReplyBtn) {
                cancelReplyBtn.addEventListener('click', function () {
                    clearChatReplyState();
                    renderTabPanel();
                });
            }
            fetchChatUsers();
            markActiveMessageThreadRead(activeThread);

            if (messageFocusState) {
                window.requestAnimationFrame(function () {
                    const focusEl = document.getElementById(messageFocusState.id);
                    if (!focusEl) return;
                    focusEl.focus();
                    if (
                        messageFocusState.id === 'chatInputQuick'
                        && typeof messageFocusState.selectionStart === 'number'
                        && typeof focusEl.setSelectionRange === 'function'
                    ) {
                        focusEl.setSelectionRange(messageFocusState.selectionStart, messageFocusState.selectionEnd ?? messageFocusState.selectionStart);
                    }
                });
            }
        } else {
            if (activeKey === 'notes') {
                const notesContainer = document.createElement('div');
                notesContainer.className = 'bb-notes-layout';

                const noteItems = Array.from(ul.children);
                const editorItem = noteItems.shift() || null;

                if (editorItem) {
                    const editorWrap = document.createElement('div');
                    editorWrap.className = 'bb-notes-editor';
                    editorWrap.appendChild(editorItem);
                    notesContainer.appendChild(editorWrap);
                }

                const notesList = document.createElement('ul');
                notesList.className = 'bb-tab-list bb-notes-list';
                noteItems.forEach(function (item) {
                    notesList.appendChild(item);
                });
                notesContainer.appendChild(notesList);
                innerContent.appendChild(notesContainer);
            } else {
                innerContent.appendChild(ul);
            }
        }

    }

    function timerStateLabel(state) {
        if (state === 'active') return ['Aktiv', 'success'];
        if (state === 'paused') return ['Pauset', 'warning'];
        return ['Klar til registrering', 'info'];
    }

    function formatTimerSeconds(value) {
        const seconds = Math.max(0, Number(value || 0));
        return [Math.floor(seconds / 3600), Math.floor((seconds % 3600) / 60), Math.floor(seconds % 60)]
            .map(function (part) { return String(part).padStart(2, '0'); }).join(':');
    }

    function renderTimerWorkQueue(container) {
        const scope = timerPanelState.scope;
        const toolbar = document.createElement('div');
        toolbar.className = 'd-flex justify-content-between align-items-center gap-2 mb-3';
        toolbar.innerHTML = '<div class="btn-group btn-group-sm" role="group" aria-label="Timervisning">' +
            '<button class="btn ' + (scope === 'mine' ? 'btn-primary' : 'btn-outline-secondary') + '" data-bb-timer-scope="mine">Mine timere</button>' +
            '<button class="btn ' + (scope === 'all' ? 'btn-primary' : 'btn-outline-secondary') + '" data-bb-timer-scope="all">Alle medarbejdere</button></div>' +
            '<span class="small text-muted">' + timerPanelState.rows.length + ' vist</span>';
        container.appendChild(toolbar);

        if (timerPanelState.loading || !timerPanelState.loaded) {
            const loading = document.createElement('div');
            loading.className = 'bb-panel-empty';
            loading.innerHTML = '<div><span class="spinner-border spinner-border-sm me-2"></span>Henter timere...</div>';
            container.appendChild(loading);
            if (!timerPanelState.loading) loadTimerWorkQueue(scope);
            return;
        }

        if (timerPanelState.error) {
            const errorBox = document.createElement('div');
            errorBox.className = 'alert alert-warning d-flex justify-content-between align-items-center gap-3';
            errorBox.innerHTML = '<span><i class="bi bi-exclamation-triangle me-2"></i>' + escapeHtml(timerPanelState.error) + '</span>' +
                '<button class="btn btn-sm btn-outline-dark" data-bb-timer-scope="' + scope + '">Prøv igen</button>';
            container.appendChild(errorBox);
        }

        const list = document.createElement('div');
        list.className = 'bb-timer-work-grid';
        if (!timerPanelState.rows.length) {
            list.innerHTML = '<div class="bb-panel-empty"><div><i class="bi bi-stopwatch"></i><strong>Ingen timere at vise</strong></div></div>';
        } else {
            list.innerHTML = timerPanelState.rows.map(function (row) {
                const state = String(row.timer_state || 'pending_conversion');
                const label = timerStateLabel(state);
                const timeId = Number(row.id || row.time_entry_id || 0);
                const sagId = Number(row.sag_id || 0);
                const isOwn = row.is_own_timer === true;
                let action = '';
                if (isOwn && state === 'paused') action = '<button class="btn btn-sm btn-primary" data-bb-resume-time="' + timeId + '"><i class="bi bi-play-fill me-1"></i>Genoptag</button>';
                if (isOwn && state === 'pending_conversion') action = '<button class="btn btn-sm btn-primary" data-bb-convert-time="' + timeId + '"><i class="bi bi-arrow-repeat me-1"></i>Konverter</button>';
                if (isOwn && state === 'active') action = '<button class="btn btn-sm btn-danger" data-bb-stop-time="' + timeId + '"><i class="bi bi-stop-fill me-1"></i>Stop</button>';
                const elapsedValue = row.elapsed_hhmmss || formatTimerSeconds(row.live_elapsed_seconds || row.elapsed_seconds || row.elapsed);
                const elapsed = state === 'active' ? '<span class="font-monospace">' + escapeHtml(elapsedValue) + '</span> · ' : '';
                const employeeName = row.employee_display_name || row.medarbejder_navn || row.user_name || (isOwn ? 'Min timer' : 'Ukendt medarbejder');
                return '<div class="bb-timer-work-card" data-bb-case-link="' + sagId + '"><div class="bb-timer-work-main"><span class="badge text-bg-' + label[1] + '">' + label[0] + '</span><strong class="bb-timer-work-title">' + escapeHtml(row.sag_navn || ('Sag #' + sagId)) + '</strong><span class="bb-timer-work-meta">Sag #' + sagId + '</span><span class="bb-timer-work-meta">' + elapsed + escapeHtml(employeeName) + '</span></div><div class="bb-timer-work-actions"><button class="btn btn-sm btn-outline-secondary" data-bb-open-case="' + sagId + '" title="Åbn sag"><i class="bi bi-box-arrow-up-right"></i></button>' + action + '</div></div>';
            }).join('');
        }
        container.appendChild(list);
    }

    function ownTimerRows(payload) {
        const groups = normalizeSwitchableTimerPayload(payload);
        return groups.active.map(function (row) {
            return Object.assign({}, row, { timer_state: 'active', is_own_timer: true });
        }).concat(groups.paused.map(function (row) {
            return Object.assign({}, row, { timer_state: 'paused', is_own_timer: true });
        }), groups.stopped.map(function (row) {
            return Object.assign({}, row, { timer_state: 'pending_conversion', is_own_timer: true });
        }));
    }

    async function loadTimerWorkQueue(scope) {
        timerPanelState.scope = scope || 'mine';
        timerPanelState.loading = true;
        timerPanelState.error = '';
        try {
            if (timerPanelState.scope === 'mine') {
                const ownTimers = await fetchSwitchableTimers();
                timerPanelState.rows = ownTimerRows(ownTimers);
                switchCaseState.timers.stopped = timerPanelState.rows.filter(function (row) { return row.timer_state === 'pending_conversion'; });
            } else {
                const response = await fetch('/api/v1/timetracking/time/team-status?scope=all', { credentials: 'include' });
                if (!response.ok) throw new Error('Kunne ikke hente alle medarbejderes timere');
                const payload = await response.json();
                timerPanelState.rows = Array.isArray(payload.rows) ? payload.rows : [];
            }
            timerPanelState.loaded = true;
        } catch (err) {
            timerPanelState.error = err && err.message ? err.message : 'Kunne ikke hente timeroversigten';
            timerPanelState.loaded = true;
        } finally {
            timerPanelState.loading = false;
            if (activeKey === 'timer') renderTabPanel();
        }
    }

    function bindSideTabs() {
        const buttons = document.querySelectorAll('.bb-tab-btn');
        for (let i = 0; i < buttons.length; i++) {
            buttons[i].addEventListener('click', function (e) {
                // Clear filter on direct human click of the button, unless we programmatically called click()
                if (e.isTrusted) overviewFilter = null; 

                for (let j = 0; j < buttons.length; j++) {
                    buttons[j].classList.remove('is-active');
                    buttons[j].setAttribute('aria-selected', 'false');
                }
                this.classList.add('is-active');
                this.setAttribute('aria-selected', 'true');

                activeKey = this.getAttribute('data-bb-tab');
                renderTabPanel();
                
                const detail = byId('bbCountDetail');
                if (detail) {
                    detail.innerHTML = '<i class="bi bi-info-circle me-1 opacity-75"></i> Viser: ' + (activeKey.charAt(0).toUpperCase() + activeKey.slice(1));
                }
            });
        }
    }

    function bindChipClicks() {
        const chips = document.querySelectorAll('.bb-chip');
        for (let i = 0; i < chips.length; i++) {
            chips[i].addEventListener('click', function () {
                const key = this.getAttribute('data-bb-key');
                if (!key) return;

                const detail = byId('bbCountDetail');
                if (detail) {
                    detail.innerHTML = '<i class="bi bi-check-circle me-1 text-accent"></i> ' + detailTextFor(key, latestSections);
                }

                const routes = {
                    mail: '/emails',
                    urgent: '/sag?priority=urgent',
                    timer: '/timetracking',
                    cases: '/sag',
                    drift: '/drift'
                };

                if (key === 'unassigned') {
                    openUnassignedCasesPanel();
                    return;
                }

                const route = routes[key] || '/dashboard';
                window.location.href = route;
            });
        }
    }

    function bindSheetToggle() {
        const toggle = byId('bbSheetToggle');
        if (!toggle) return;
        toggle.addEventListener('click', function () {
            const shell = byId('globalBottomBar');
            if (!shell) return;
            const isExp = shell.classList.contains('is-expanded');
            setExpanded(!isExp);
        });
    }

    function stopPolling() {
        if (pollTimer) {
            window.clearTimeout(pollTimer);
            pollTimer = null;
        }
    }

    function pollOnce() {
        let shouldScheduleNextPoll = true;
        fetchBottomBarState().then(function (data) {
            applyState(data);
        }).catch(function (err) {
            console.warn('Bottom bar poll failed', err);
            if (err && (err.status === 401 || err.status === 403)) {
                shouldScheduleNextPoll = false;
                disableBottomBarAuthRetry('poll-' + err.status);
            }
        }).finally(function () {
            if (shouldScheduleNextPoll) {
                pollTimer = window.setTimeout(pollOnce, 15000);
            }
        });
    }

    function startPollingFallback() {
        stopPolling();
        pollOnce();
    }

    function updateFromRealtimeEvent(payload) {
        if (!payload || !payload.event) {
            return;
        }

        const onDriftPage = (window.location.pathname || '').toLowerCase().indexOf('/drift') === 0;

        if (payload.event === 'timer_tick') {
            const timer = payload.data || {};
            latestSections.timer = latestSections.timer || {};
            latestSections.timer.active = timer;
            latestSections.timer.active_count = timer.active ? 1 : 0;
            latestSections.timer.list = timer.active ? [{
                id: timer.time_entry_id,
                sag_id: timer.sag_id,
                desc: timer.sag_navn || ('Sag #' + (timer.sag_id || '')),
                elapsed: timer.elapsed,
                elapsed_hhmmss: timer.elapsed_hhmmss
            }] : [];
        }

        if (payload.event === 'status_delta') {
            const status = payload.data || {};
            latestSections.mail = latestSections.mail || {};
            latestSections.cases = latestSections.cases || {};
            latestSections.urgent = latestSections.urgent || {};
            latestSections.unassigned = latestSections.unassigned || {};
            latestSections.drift = latestSections.drift || {};
            latestSections.kuma = latestSections.kuma || {};
            latestSections.boss = latestSections.boss || { stats: {} };

            latestSections.mail.unread = Number(status.mails_unread || 0);
            latestSections.mail.customer_reply_needed = Number(status.mails_unread || 0);
            latestSections.cases.open = Number(status.sager_open || 0);
            latestSections.urgent.count = Number(status.sager_urgent || 0);
            latestSections.unassigned.count = Number(status.sager_unassigned || 0);
            if (!onDriftPage && Object.prototype.hasOwnProperty.call(status, 'drift_active')) {
                latestSections.drift.down = Number(status.drift_active || 0);
                latestSections.kuma.down = Number(status.drift_active || 0);
            }
            // On /drift page, the page script keeps drift chip in sync with visible filtered events.
            if (!onDriftPage) {
                // Always reconcile against HTTP status/summary source to avoid stale WS drift counts.
                refreshDriftFromSummary();
            }
            latestSections.boss.stats = latestSections.boss.stats || {};
            latestSections.boss.stats.unassigned = Number(status.sager_unassigned || 0);
        }

        if (payload.event === 'notification_delta') {
            const rawData = payload.data || {};
            const notifications = rawData.notifications || rawData;
            const messages = rawData.messages || null;
            const items = Array.isArray(notifications.items) ? notifications.items : [];
            latestSections.tasks = latestSections.tasks || {};
            if (messages) {
                latestSections.messages = {
                    count: Number(messages.count || 0),
                    list: Array.isArray(messages.list) ? messages.list : []
                };
            } else {
                latestSections.messages = latestSections.messages || {};
            }

            latestSections.tasks.count = items.length;
            latestSections.tasks.list = items.slice(0, 5).map(function (item) {
                return {
                    title: item.title || 'Notifikation',
                    deadline: item.severity || 'info'
                };
            });
            latestNotificationCount = Number(notifications.count || items.length || 0);
            latestNotifications = items;
        }

        syncBossTabVisibility();
        updateBar(latestSections);
        updateMessagesTabBadge();
        updateActivityZone();
        const focusedId = document.activeElement && document.activeElement.id;
        const quickNoteFocused = activeKey === 'overview' && focusedId === 'bbQuickNoteInput';
        const noteEditorFocused = activeKey === 'notes' && (focusedId === 'bbNoteTitleInput' || focusedId === 'bbNoteContentInput');
        if (!quickNoteFocused && !noteEditorFocused && !isMessagesComposerFocused()) {
            renderTabPanel();
        }
    }

    function scheduleWsReconnect() {
        if (wsReconnectTimer) {
            window.clearTimeout(wsReconnectTimer);
        }
        wsReconnectTimer = window.setTimeout(connectRealtime, 3000);
    }

    function connectRealtime() {
        if (ws && (ws.readyState === WebSocket.OPEN || ws.readyState === WebSocket.CONNECTING)) {
            return;
        }

        const protocol = window.location.protocol === 'https:' ? 'wss:' : 'ws:';
        const wsUrl = protocol + '//' + window.location.host + '/api/v1/bottom-bar/ws';

        try {
            ws = new WebSocket(wsUrl);
        } catch (err) {
            console.warn('Bottom bar websocket init failed', err);
            startPollingFallback();
            scheduleWsReconnect();
            return;
        }

        ws.addEventListener('open', function () {
            stopPolling();
        });

        ws.addEventListener('message', function (event) {
            try {
                const payload = JSON.parse(event.data || '{}');
                updateFromRealtimeEvent(payload);
            } catch (err) {
                console.warn('Bottom bar websocket parse error', err);
            }
        });

        ws.addEventListener('close', function (event) {
            // 1008 = policy violation (used server-side for auth failure).
            if (event && event.code === 1008) {
                disableBottomBarAuthRetry('ws-1008');
                return;
            }
            startPollingFallback();
            scheduleWsReconnect();
        });

        ws.addEventListener('error', function (err) {
            console.warn('Bottom bar websocket error', err);
            startPollingFallback();
        });
    }


    function stopActiveTimer() {
        const active = ((latestSections || {}).timer || {}).active || {};
        if (!active.time_entry_id) {
            return Promise.resolve();
        }

        return fetch('/api/v1/timetracking/time/stop', {
            method: 'POST',
            credentials: 'include',
            headers: { 'Content-Type': 'application/json' },
            body: JSON.stringify({ time_id: active.time_entry_id })
        }).catch(function (err) {
            console.warn('Failed stopping active timer', err);
        });
    }

    function pauseActiveTimer() {
        return fetch('/api/v1/timetracking/time/pause', {
            method: 'POST',
            credentials: 'include',
            headers: { 'Content-Type': 'application/json' },
            body: '{}'
        }).then(function (res) {
            if (!res.ok) {
                throw new Error('Kunne ikke pause timer');
            }
            return res.json().catch(function () { return {}; });
        });
    }

    function resumeTimer(timeId) {
        const payload = {};
        if (Number(timeId || 0) > 0) {
            payload.time_id = Number(timeId);
        }

        return fetch('/api/v1/timetracking/time/resume', {
            method: 'POST',
            credentials: 'include',
            headers: { 'Content-Type': 'application/json' },
            body: JSON.stringify(payload)
        }).then(function (res) {
            if (!res.ok) {
                throw new Error('Kunne ikke genoptage timer');
            }
            return res.json().catch(function () { return {}; });
        });
    }

    function normalizeSwitchableTimerPayload(payload) {
        const out = { active: [], paused: [], stopped: [] };
        if (!payload || typeof payload !== 'object') {
            return out;
        }

        if (Array.isArray(payload.active) || Array.isArray(payload.paused) || Array.isArray(payload.stopped)) {
            out.active = Array.isArray(payload.active) ? payload.active : [];
            out.paused = Array.isArray(payload.paused) ? payload.paused : [];
            out.stopped = Array.isArray(payload.stopped) ? payload.stopped : [];
            return out;
        }

        const active = payload.active || {};
        const paused = Array.isArray(payload.paused) ? payload.paused : [];
        out.active = active && active.active ? [active] : [];
        out.paused = paused;
        return out;
    }

    async function fetchSwitchableTimers() {
        const primary = await fetch('/api/v1/timetracking/time/my-switchable', {
            credentials: 'include',
            headers: { 'Accept': 'application/json' }
        });

        if (primary.ok) {
            const payload = await primary.json();
            return normalizeSwitchableTimerPayload(payload);
        }

        const fallback = await fetch('/api/v1/bottom-bar/timers/own?paused_limit=10', {
            credentials: 'include',
            headers: { 'Accept': 'application/json' }
        });

        if (!fallback.ok) {
            throw new Error('Kunne ikke hente timeroversigt');
        }

        const payload = await fallback.json();
        return normalizeSwitchableTimerPayload(payload);
    }

    async function fetchRecentCases() {
        const response = await fetch('/api/v1/sag/recent?limit=10', {
            credentials: 'include',
            headers: { 'Accept': 'application/json' }
        });
        if (!response.ok) {
            throw new Error('Kunne ikke hente seneste sager');
        }
        const payload = await response.json();
        return Array.isArray(payload) ? payload : [];
    }

    function getSwitchCaseModal() {
        const modalEl = byId('bbSwitchCaseModal');
        if (!modalEl || !window.bootstrap || !window.bootstrap.Modal) {
            return null;
        }

        if (!switchCaseModalInstance) {
            switchCaseModalInstance = window.bootstrap.Modal.getOrCreateInstance(modalEl);
        }
        return switchCaseModalInstance;
    }

    function switchCaseStatusMessage(html) {
        const statusEl = byId('bbSwitchCaseStatus');
        if (statusEl) {
            statusEl.innerHTML = html;
        }
    }

    function timerDisplayName(timer) {
        const sagId = Number((timer && timer.sag_id) || 0);
        const title = (timer && (timer.sag_navn || timer.title || timer.beskrivelse || timer.desc)) || '';
        if (title) {
            return escapeHtml(title);
        }
        return sagId > 0 ? ('Sag #' + sagId) : 'Ukendt sag';
    }

    function timerDurationLabel(timer) {
        let seconds = Number((timer && (timer.live_elapsed_seconds || timer.elapsed_seconds || timer.elapsed)) || 0);
        if (!seconds && timer && timer.start_tid && timer.slut_tid) {
            const start = new Date(timer.start_tid).getTime();
            const end = new Date(timer.slut_tid).getTime();
            if (Number.isFinite(start) && Number.isFinite(end)) {
                seconds = Math.max(0, Math.floor((end - start) / 1000) - Number(timer.pause_total_seconds || 0));
            }
        }
        if (!seconds && timer && timer.faktisk_tid_min) seconds = Number(timer.faktisk_tid_min) * 60;
        return formatTimerSeconds(seconds);
    }

    function timerCaseInfo(timer, includeDuration) {
        const sagId = Number((timer && timer.sag_id) || 0);
        const customer = String((timer && timer.customer_name) || 'Ingen kunde');
        const contact = String((timer && timer.contact_name) || 'Ingen kontakt');
        const status = String((timer && timer.case_status) || 'Ukendt status');
        return '<strong class="bb-switch-info-title">' + timerDisplayName(timer) + '</strong>' +
            '<span class="bb-switch-info-meta">#' + sagId + '</span>' +
            '<span class="bb-switch-info-meta"><i class="bi bi-building me-1"></i>' + escapeHtml(customer) + '</span>' +
            '<span class="bb-switch-info-meta"><i class="bi bi-person me-1"></i>' + escapeHtml(contact) + '</span>' +
            '<span class="badge rounded-pill text-bg-light border bb-switch-status">' + escapeHtml(status) + '</span>' +
            (includeDuration ? '<span class="bb-switch-info-meta"><i class="bi bi-stopwatch me-1"></i>' + timerDurationLabel(timer) + '</span>' : '');
    }

    function renderSwitchCaseLists() {
        const timersEl = byId('bbSwitchTimersList');
        const recentEl = byId('bbSwitchRecentCasesList');
        const actionsEl = byId('bbSwitchTimerActions');
        if (!timersEl || !recentEl) {
            return;
        }

        const active = Array.isArray(switchCaseState.timers.active) ? switchCaseState.timers.active : [];
        const paused = Array.isArray(switchCaseState.timers.paused) ? switchCaseState.timers.paused : [];
        const stopped = Array.isArray(switchCaseState.timers.stopped) ? switchCaseState.timers.stopped : [];
        const recentCases = Array.isArray(switchCaseState.recentCases) ? switchCaseState.recentCases : [];
        const unassignedCases = Array.isArray(switchCaseState.unassignedCases) ? switchCaseState.unassignedCases : [];
        const showUnassigned = unassignedCases.length > 0;
        const searchEl = byId('bbSwitchCaseSearch');
        const query = String((searchEl && searchEl.value) || '').trim().toLocaleLowerCase('da-DK');

        if (actionsEl) {
            actionsEl.classList.toggle('d-none', !switchCaseState.activeTimer);
        }

        if (!active.length && !paused.length && !stopped.length) {
            timersEl.innerHTML = '<div class="bb-switch-empty">Ingen tidligere timere at fortsætte.</div>';
        } else {
            let timerItems = '';
            active.forEach(function (t) {
                const timeId = Number((t && (t.id || t.time_entry_id)) || 0);
                timerItems +=
                    '<div class="bb-switch-timer"><div class="bb-switch-timer-info"><span class="badge text-bg-success">Aktiv</span>' + timerCaseInfo(t, true) + '</div>' +
                    '<button class="btn btn-sm btn-outline-secondary" data-bb-open-case="' + Number((t && t.sag_id) || 0) + '" title="Åbn sag"><i class="bi bi-box-arrow-up-right"></i><span class="visually-hidden">Åbn sag</span></button></div>';
            });

            paused.forEach(function (t) {
                const timeId = Number((t && (t.time_entry_id || t.id)) || 0);
                timerItems +=
                    '<div class="bb-switch-timer"><div class="bb-switch-timer-info"><span class="badge text-bg-warning">Pauset</span>' + timerCaseInfo(t, true) + '</div>' +
                    '<div class="bb-switch-case-actions"><button class="btn btn-sm btn-outline-secondary" data-bb-open-case="' + Number((t && t.sag_id) || 0) + '" title="Åbn sag"><i class="bi bi-box-arrow-up-right"></i><span class="visually-hidden">Åbn sag</span></button>' +
                    '<button class="btn btn-sm btn-primary" data-bb-resume-time="' + timeId + '"><i class="bi bi-play-fill me-1"></i>Genoptag</button></div></div>';
            });

            stopped.forEach(function (t) {
                const sagId = Number((t && t.sag_id) || 0);
                const timeId = Number((t && (t.time_entry_id || t.id)) || 0);
                timerItems +=
                    '<div class="bb-switch-timer bb-switch-timer-pending">' +
                    '<div class="bb-switch-timer-info">' + timerCaseInfo(t, true) + '</div>' +
                    '<div class="bb-switch-case-actions"><button class="btn btn-sm btn-outline-secondary" data-bb-open-case="' + sagId + '" title="Åbn sag"><i class="bi bi-box-arrow-up-right"></i></button>' +
                    '<button class="btn btn-sm btn-primary" data-bb-convert-time="' + timeId + '">Registrer</button></div></div>';
            });

            timersEl.innerHTML = timerItems;
        }

        const sourceCases = (showUnassigned ? unassignedCases : recentCases).filter(function (row) {
            if (!query) return true;
            const searchable = String((row && (row.sag_id || row.id)) || '') + ' ' + String((row && (row.titel || row.title)) || '');
            return searchable.toLocaleLowerCase('da-DK').includes(query);
        });
        const titleEl = byId('bbSwitchCaseModalLabel');
        if (titleEl) {
            titleEl.innerHTML = showUnassigned
                ? '<i class="bi bi-person-x me-2"></i>Uden ansvarlig (åbne sager)'
                : '<i class="bi bi-arrow-left-right me-2"></i>Skift sag';
        }

        if (!sourceCases.length) {
            recentEl.innerHTML = '<div class="bb-switch-empty"><i class="bi bi-search me-1"></i>' + (query ? 'Ingen sager matcher din søgning.' : 'Ingen sager at vise.') + '</div>';
            return;
        }

        recentEl.innerHTML = sourceCases.map(function (row) {
            const caseId = Number((row && (row.sag_id || row.id)) || 0);
            const title = escapeHtml((row && (row.titel || row.title)) || (caseId > 0 ? ('Sag #' + caseId) : 'Ukendt sag'));
            const meta = showUnassigned ? '<span class="text-warning">Uden ansvarlig</span>' : 'Senest anvendt';
            return (
                '<div class="bb-switch-case">' +
                    '<div class="bb-switch-case-main"><div class="bb-switch-case-title">' + title + '</div><div class="bb-switch-case-meta">Sag #' + caseId + ' · ' + meta + '</div></div>' +
                    '<div class="bb-switch-case-actions">' +
                        '<button class="btn btn-sm btn-outline-secondary" data-bb-open-case="' + caseId + '" title="Åbn sag"><i class="bi bi-box-arrow-up-right"></i><span class="visually-hidden">Åbn sag</span></button>' +
                        '<button class="btn btn-sm btn-primary" data-bb-start-case="' + caseId + '"><i class="bi bi-play-fill me-1"></i>Start</button>' +
                    '</div>' +
                '</div>'
            );
        }).join('');
    }

    async function openTimeConversion(timeId) {
        const timer = (switchCaseState.timers.stopped || []).concat(timerPanelState.rows || []).find(function (row) {
            return Number((row && (row.time_entry_id || row.id)) || 0) === Number(timeId);
        });
        if (!timer) return;

        const panel = byId('bbConvertTimePanel');
        const select = byId('bbConvertBillingMethod');
        if (!panel || !select) return;
        panel.dataset.timeId = String(timeId);
        byId('bbConvertTimeName').textContent = String((timer.sag_navn || timer.title) || ('Sag #' + (timer.sag_id || '')));
        byId('bbConvertWorkType').value = timer.work_type || 'support';
        byId('bbConvertMinutes').value = Number(timer.fakturerbar_tid_min != null ? timer.fakturerbar_tid_min : (timer.faktisk_tid_min || 0));
        select.innerHTML = '<option>Henter muligheder...</option>';
        panel.classList.remove('d-none');

        try {
            const response = await fetch('/api/v1/timetracking/time/' + Number(timeId) + '/settlement-options', { credentials: 'include' });
            if (!response.ok) throw new Error('Kunne ikke hente afregningsmuligheder');
            const options = await response.json();
            const recommended = options.recommended || { method: 'invoice' };
            let html = '<option value="invoice">Faktura</option>';
            (options.prepaid_cards || []).forEach(function (card) {
                html += '<option value="prepaid:' + Number(card.id) + '">Klippekort #' + escapeHtml(card.card_number || card.id) + ' (' + Number(card.remaining_hours || 0).toFixed(2) + ' t tilbage)</option>';
            });
            (options.agreements || []).forEach(function (agreement) {
                html += '<option value="subscription:' + Number(agreement.id) + '">Abonnement #' + escapeHtml(agreement.agreement_number || agreement.id) + '</option>';
            });
            html += '<option value="internal">Intern tid</option><option value="non_billable">Ikke fakturerbar</option>';
            select.innerHTML = html;
            const recommendedId = recommended.prepaid_card_id || recommended.fixed_price_agreement_id;
            select.value = recommended.method + (recommendedId ? ':' + recommendedId : '');
            byId('bbConvertRecommendation').textContent = 'Foreslået: ' + (recommended.reason || 'Faktura');
        } catch (err) {
            select.innerHTML = '<option value="invoice">Faktura</option><option value="internal">Intern tid</option>';
            byId('bbConvertRecommendation').textContent = err.message || 'Kunne ikke hente forslag.';
        }
    }

    async function submitTimeConversion() {
        const panel = byId('bbConvertTimePanel');
        const button = byId('bbConvertSubmit');
        const timeId = Number((panel && panel.dataset.timeId) || 0);
        if (!timeId || !button) return;
        const selected = String(byId('bbConvertBillingMethod').value || 'invoice').split(':');
        const payload = {
            billing_method: selected[0],
            work_type: byId('bbConvertWorkType').value,
            fakturerbar_tid_min: Math.max(0, Number(byId('bbConvertMinutes').value || 0)),
            entry_type: 'manuel'
        };
        if (selected[0] === 'prepaid') payload.prepaid_card_id = Number(selected[1]);
        if (selected[0] === 'subscription') payload.fixed_price_agreement_id = Number(selected[1]);
        button.disabled = true;
        try {
            const response = await fetch('/api/v1/timetracking/time/' + timeId + '/approve', { method: 'POST', credentials: 'include', headers: { 'Content-Type': 'application/json' }, body: JSON.stringify(payload) });
            const result = await response.json().catch(function () { return {}; });
            if (!response.ok) throw new Error(result.detail || 'Kunne ikke konvertere tiden');
            panel.classList.add('d-none');
            await loadSwitchCaseData();
            if (activeKey === 'timer') await loadTimerWorkQueue(timerPanelState.scope);
        } catch (err) {
            switchCaseStatusMessage('<i class="bi bi-exclamation-triangle me-1 text-danger"></i>' + escapeHtml(err.message || 'Kunne ikke konvertere tiden.'));
        } finally {
            button.disabled = false;
        }
    }

    async function loadSwitchCaseData(options) {
        const opts = options || {};
        switchCaseState.decision = 'unchanged';
        switchCaseState.activeTimer = (((latestSections || {}).timer || {}).active || {}).active
            ? ((latestSections || {}).timer || {}).active
            : null;
        switchCaseState.unassignedCases = [];
        switchCaseState.recentCases = [];
        switchCaseState.timers = { active: [], paused: [], stopped: [] };

        if (opts.onlyUnassigned) {
            const unassigned = (((latestSections || {}).unassigned || {}).list || []);
            switchCaseState.unassignedCases = Array.isArray(unassigned) ? unassigned.slice(0, 25) : [];
            switchCaseStatusMessage('<i class="bi bi-info-circle me-1"></i>Viser kun åbne sager uden ansvarlig.');
            renderSwitchCaseLists();
            return;
        }

        switchCaseStatusMessage('<span class="spinner-border spinner-border-sm me-2" role="status" aria-hidden="true"></span>Henter timer og seneste sager...');

        const results = await Promise.allSettled([fetchSwitchableTimers(), fetchRecentCases()]);

        const timersResult = results[0];
        const casesResult = results[1];

        if (timersResult.status === 'fulfilled') {
            switchCaseState.timers = timersResult.value;
        }

        if (casesResult.status === 'fulfilled') {
            switchCaseState.recentCases = casesResult.value;
        }

        const failedParts = [];
        if (timersResult.status === 'rejected') failedParts.push('timere');
        if (casesResult.status === 'rejected') failedParts.push('seneste sager');

        if (failedParts.length) {
            switchCaseStatusMessage('<i class="bi bi-exclamation-triangle me-1 text-warning"></i>Kunne ikke hente ' + escapeHtml(failedParts.join(' + ')) + '. Viser det vi har.');
        } else if (switchCaseState.activeTimer) {
            const name = timerDisplayName(switchCaseState.activeTimer);
            switchCaseStatusMessage('<i class="bi bi-stopwatch me-1"></i>Aktiv timer: ' + name + '. Vælg handling før du starter en ny timer.');
        } else {
            switchCaseStatusMessage('<i class="bi bi-check-circle me-1 text-success"></i>Klar til skift af sag.');
        }

        renderSwitchCaseLists();
    }

    async function openSwitchCaseModal(options) {
        const modal = getSwitchCaseModal();
        if (!modal) {
            window.location.href = '/sag';
            return;
        }

        modal.show();
        try {
            await loadSwitchCaseData(options);
        } catch (err) {
            console.warn('Switch case modal load failed', err);
            switchCaseStatusMessage('<i class="bi bi-exclamation-triangle me-1 text-danger"></i>Kunne ikke hente data til skift af sag.');
            renderSwitchCaseLists();
        }
    }

    function openUnassignedCasesPanel() {
        window.location.href = '/sag?unassigned=1';
    }

    async function startTimerForCase(caseId) {
        const validCaseId = Number(caseId || 0);
        if (validCaseId <= 0) {
            return;
        }

        const hasActiveTimer = !!(switchCaseState.activeTimer && switchCaseState.activeTimer.active);
        if (hasActiveTimer && switchCaseState.decision === 'unchanged') {
            switchCaseStatusMessage('<i class="bi bi-info-circle me-1 text-warning"></i>Du har en aktiv timer. Vælg Pause nu, Stop nu eller Fortsæt uændret først.');
            return;
        }

        try {
            const response = await fetch('/api/v1/timetracking/time/start', {
                method: 'POST',
                credentials: 'include',
                headers: { 'Content-Type': 'application/json' },
                body: JSON.stringify({ sag_id: validCaseId })
            });

            if (!response.ok) {
                const payload = await response.json().catch(function () { return {}; });
                const detail = (payload && payload.detail) ? payload.detail : ('HTTP ' + response.status);
                throw new Error(typeof detail === 'string' ? detail : 'Kunne ikke starte timer');
            }

            const modal = getSwitchCaseModal();
            if (modal) {
                modal.hide();
            }
            window.location.href = '/sag/' + validCaseId + '/v3';
        } catch (err) {
            switchCaseStatusMessage('<i class="bi bi-exclamation-triangle me-1 text-danger"></i>' + escapeHtml(err.message || 'Kunne ikke starte timer for sag.'));
        }
    }

    function openCaseDetail(caseId) {
        const validCaseId = Number(caseId || 0);
        if (validCaseId <= 0) {
            return;
        }
        const modal = getSwitchCaseModal();
        if (modal) {
            modal.hide();
        }
        window.location.href = '/sag/' + validCaseId + '/v3';
    }

    function executeBottomBarAction(action) {
        if (!action) return false;
        const command = String(action.command || '');
        if (command.indexOf('case_add:') === 0) {
            const caseAction = command.slice('case_add:'.length);
            if (typeof window.openCaseModuleAddPanel === 'function' && typeof window.openCaseAddAction === 'function') {
                Promise.resolve(window.openCaseModuleAddPanel()).then(function () {
                    return window.openCaseAddAction(caseAction);
                });
                setExpanded(false);
                return true;
            }
        }
        if (command === 'switch_timer') {
            openSwitchCaseModal();
            return true;
        }
        if (command === 'open_notes') {
            activeKey = 'notes';
            setExpanded(true);
            renderTabPanel();
            return true;
        }
        if (action.action) {
            window.location.href = action.action;
            return true;
        }
        return false;
    }

    function resolveQuickNoteCaseId() {
        const match = (window.location.pathname || '').match(/^\/sag\/(\d+)(?:\/v3)?\/?$/);
        if (match && match[1]) {
            return Number(match[1]);
        }

        const active = (((latestSections || {}).timer || {}).active || {});
        const activeSagId = Number(active.sag_id || 0);
        if (activeSagId > 0) {
            return activeSagId;
        }

        const recent = (((latestSections || {}).recent_cases || {}).items || []);
        const recentFirst = Number((((recent[0] || {}).id) || ((recent[0] || {}).sag_id) || 0));
        return recentFirst > 0 ? recentFirst : 0;
    }

    function saveQuickNote(noteText, caseId) {
        return fetch('/api/v1/sag/' + Number(caseId) + '/kommentarer', {
            method: 'POST',
            credentials: 'include',
            headers: { 'Content-Type': 'application/json' },
            body: JSON.stringify({ indhold: noteText })
        }).then(function (res) {
            if (!res.ok) {
                throw new Error('Kunne ikke gemme note');
            }
            return res.json().catch(function () { return {}; });
        });
    }

    function noteById(noteId) {
        const notes = (((latestSections || {}).notes || {}).list || []);
        return notes.find(function (row) { return Number((row || {}).id || 0) === Number(noteId || 0); }) || null;
    }

    async function readApiError(response, fallbackMessage) {
        let payload = {};
        try {
            payload = await response.json();
        } catch (e) {
            payload = {};
        }
        const detail = payload && payload.detail ? payload.detail : null;
        if (typeof detail === 'string' && detail.trim()) {
            return detail;
        }
        return fallbackMessage;
    }

    async function fetchWithNotesFallback(url, options) {
        const response = await fetch(url, options);
        if (response.status !== 404 || !/\/api\/v1\/bottom-bar\/notes(\/|$)/.test(url)) {
            return response;
        }

        const altUrl = url.endsWith('/') ? url.slice(0, -1) : (url + '/');
        return fetch(altUrl, options);
    }

    async function createUserNote(title, content) {
        const endpoint = '/api/v1/bottom-bar/notes';
        const res = await fetchWithNotesFallback(endpoint, {
            method: 'POST',
            credentials: 'include',
            headers: { 'Content-Type': 'application/json' },
            body: JSON.stringify({ title: title || '', content: content || '' })
        });
        if (res.status === 404) {
            notesApiUnavailable = true;
            const now = new Date().toISOString();
            const local = loadLocalNotes();
            const created = {
                id: Date.now(),
                title: String(title || '').trim(),
                content: String(content || '').trim(),
                is_pinned: false,
                is_archived: false,
                created_at: now,
                updated_at: now,
                _local_only: true
            };
            local.unshift(created);
            saveLocalNotes(local);
            return created;
        }
        if (!res.ok) {
            throw new Error(await readApiError(res, 'Kunne ikke oprette note (' + endpoint + ')'));
        }
        notesApiUnavailable = false;
        return res.json().catch(function () { return {}; });
    }

    async function updateUserNote(noteId, payload) {
        const endpoint = '/api/v1/bottom-bar/notes/' + Number(noteId || 0);
        const res = await fetchWithNotesFallback(endpoint, {
            method: 'PATCH',
            credentials: 'include',
            headers: { 'Content-Type': 'application/json' },
            body: JSON.stringify(payload || {})
        });
        if (res.status === 404) {
            notesApiUnavailable = true;
            const local = loadLocalNotes();
            const idNum = Number(noteId || 0);
            const updated = local.map(function (row) {
                if (Number((row || {}).id || 0) !== idNum) return row;
                return {
                    ...row,
                    ...payload,
                    updated_at: new Date().toISOString(),
                    _local_only: true
                };
            });
            saveLocalNotes(updated);
            return updated.find(function (row) { return Number((row || {}).id || 0) === idNum; }) || {};
        }
        if (!res.ok) {
            throw new Error(await readApiError(res, 'Kunne ikke opdatere note (' + endpoint + ')'));
        }
        notesApiUnavailable = false;
        return res.json().catch(function () { return {}; });
    }

    async function deleteUserNote(noteId) {
        const endpoint = '/api/v1/bottom-bar/notes/' + Number(noteId || 0);
        const res = await fetchWithNotesFallback(endpoint, {
            method: 'DELETE',
            credentials: 'include'
        });
        if (res.status === 404) {
            notesApiUnavailable = true;
            const idNum = Number(noteId || 0);
            const local = loadLocalNotes().filter(function (row) {
                return Number((row || {}).id || 0) !== idNum;
            });
            saveLocalNotes(local);
            return { status: 'deleted', note_id: idNum, _local_only: true };
        }
        if (!res.ok) {
            throw new Error(await readApiError(res, 'Kunne ikke slette note (' + endpoint + ')'));
        }
        notesApiUnavailable = false;
        return res.json().catch(function () { return {}; });
    }

    async function noteToCaseComment(noteId, caseId, excerpt) {
        const endpoint = '/api/v1/bottom-bar/notes/' + Number(noteId || 0) + '/actions/sag-comment';
        const res = await fetchWithNotesFallback(endpoint, {
            method: 'POST',
            credentials: 'include',
            headers: { 'Content-Type': 'application/json' },
            body: JSON.stringify({ sag_id: Number(caseId || 0), excerpt: excerpt || null })
        });
        if (!res.ok) {
            throw new Error(await readApiError(res, 'Kunne ikke indsætte i sag-kommentar (' + endpoint + ')'));
        }
        return res.json().catch(function () { return {}; });
    }

    async function noteToContact(noteId, contactId, field, value, mode) {
        const endpoint = '/api/v1/bottom-bar/notes/' + Number(noteId || 0) + '/actions/contact-update';
        const res = await fetchWithNotesFallback(endpoint, {
            method: 'POST',
            credentials: 'include',
            headers: { 'Content-Type': 'application/json' },
            body: JSON.stringify({
                contact_id: Number(contactId || 0),
                field: String(field || ''),
                value: value || '',
                mode: mode || 'append'
            })
        });
        if (!res.ok) {
            throw new Error(await readApiError(res, 'Kunne ikke opdatere kontakt fra note (' + endpoint + ')'));
        }
        return res.json().catch(function () { return {}; });
    }

    async function noteToCustomer(noteId, customerId, field, value, mode) {
        const endpoint = '/api/v1/bottom-bar/notes/' + Number(noteId || 0) + '/actions/customer-update';
        const res = await fetchWithNotesFallback(endpoint, {
            method: 'POST',
            credentials: 'include',
            headers: { 'Content-Type': 'application/json' },
            body: JSON.stringify({
                customer_id: Number(customerId || 0),
                field: String(field || ''),
                value: value || '',
                mode: mode || 'append'
            })
        });
        if (!res.ok) {
            throw new Error(await readApiError(res, 'Kunne ikke opdatere firma fra note (' + endpoint + ')'));
        }
        return res.json().catch(function () { return {}; });
    }

    function getNoteTargetModal() {
        const modalEl = byId('bbNoteTargetModal');
        if (!modalEl || !window.bootstrap || !window.bootstrap.Modal) {
            return null;
        }
        if (!noteTargetModalInstance) {
            noteTargetModalInstance = window.bootstrap.Modal.getOrCreateInstance(modalEl);
        }
        return noteTargetModalInstance;
    }

    function updateNoteTargetStatus(message, isError) {
        const statusEl = byId('bbNoteTargetStatus');
        if (!statusEl) {
            return;
        }
        statusEl.textContent = String(message || '');
        statusEl.classList.remove('text-muted', 'text-success', 'text-danger');
        if (isError === true) {
            statusEl.classList.add('text-danger');
            return;
        }
        if (isError === false) {
            statusEl.classList.add('text-success');
            return;
        }
        statusEl.classList.add('text-muted');
    }

    function renderNoteTargetFieldOptions(target) {
        const wrap = byId('bbNoteTargetFieldWrap');
        const label = byId('bbNoteTargetFieldLabel');
        const select = byId('bbNoteTargetFieldSelect');
        if (!wrap || !label || !select) {
            return;
        }

        if (target === 'case') {
            wrap.classList.add('d-none');
            select.innerHTML = '';
            return;
        }

        const options = target === 'contact'
            ? [
                { value: 'mobile', label: 'Mobile' },
                { value: 'phone', label: 'Telefon' },
                { value: 'email', label: 'Email' },
                { value: 'title', label: 'Titel' },
                { value: 'department', label: 'Afdeling' }
            ]
            : [
                { value: 'note', label: 'Firma note' },
                { value: 'mobile_phone', label: 'Mobil' },
                { value: 'phone', label: 'Telefon' },
                { value: 'email', label: 'Email' },
                { value: 'address', label: 'Adresse' },
                { value: 'invoice_email', label: 'Faktura-email' }
            ];

        wrap.classList.remove('d-none');
        label.textContent = target === 'contact' ? 'Kontaktfelt' : 'Firmafelt';
        select.innerHTML = options.map(function (item) {
            return '<option value="' + escapeHtml(item.value) + '">' + escapeHtml(item.label) + '</option>';
        }).join('');
    }

    function openNoteTargetModal(target, noteId) {
        const modal = getNoteTargetModal();
        if (!modal) {
            return;
        }

        const note = noteById(noteId);
        noteTargetState = {
            target: String(target || 'case'),
            noteId: Number(noteId || 0)
        };

        const titleEl = byId('bbNoteTargetModalLabel');
        const idLabel = byId('bbNoteTargetIdLabel');
        const idInput = byId('bbNoteTargetIdInput');
        const textInput = byId('bbNoteTargetTextInput');
        const submitBtn = byId('bbNoteTargetSubmitBtn');

        if (titleEl) {
            const targetTitle = noteTargetState.target === 'contact'
                ? 'kontakt'
                : (noteTargetState.target === 'customer' ? 'firma' : 'sag-kommentar');
            titleEl.innerHTML = '<i class="bi bi-journal-plus me-2"></i>Indsæt note i ' + escapeHtml(targetTitle);
        }

        if (idLabel) {
            if (noteTargetState.target === 'contact') {
                idLabel.textContent = 'Kontakt ID';
            } else if (noteTargetState.target === 'customer') {
                idLabel.textContent = 'Firma ID';
            } else {
                idLabel.textContent = 'Sag ID';
            }
        }

        if (idInput) {
            const defaultCaseId = resolveQuickNoteCaseId();
            const defaultId = noteTargetState.target === 'case' && defaultCaseId > 0 ? defaultCaseId : 0;
            idInput.value = defaultId > 0 ? String(defaultId) : '';
        }

        if (textInput) {
            textInput.value = String((note && note.content) || '');
        }

        if (submitBtn) {
            submitBtn.disabled = false;
            submitBtn.dataset.target = noteTargetState.target;
            submitBtn.dataset.noteId = String(noteTargetState.noteId);
        }

        renderNoteTargetFieldOptions(noteTargetState.target);
        updateNoteTargetStatus('Vælg mål og indsæt tekst.', null);
        modal.show();
    }

    function updateQuickNoteHint(message, isError) {
        const hint = byId('bbQuickNoteHint');
        quickNoteHintState.message = message;
        quickNoteHintState.level = isError ? 'danger' : 'success';
        if (!hint) {
            return;
        }
        hint.textContent = message;
        hint.classList.remove('text-muted');
        hint.classList.toggle('text-danger', !!isError);
        hint.classList.toggle('text-success', !isError);
    }

    function bindHeaderActions() {
        const backBtn = byId('bbBackBtn');
        const searchBtn = byId('bbSearchBtn');
        const notificationsBtn = byId('bbNotificationsBtn');
        const pauseBtn = byId('bbTimerPauseBtn');
        const stopBtn = byId('bbTimerStopBtn');
        const switchBtn = byId('bbTimerSwitchBtn');
        const timerChip = byId('bbActiveTimerChip');

        if (backBtn) {
            backBtn.addEventListener('click', function () {
                if (window.history.length > 1) {
                    window.history.back();
                } else {
                    window.location.href = '/sag';
                }
            });
        }

        if (searchBtn) {
            searchBtn.addEventListener('click', function () {
                const trigger = byId('globalSearchBtn');
                if (trigger) {
                    trigger.click();
                }
            });
        }

        if (notificationsBtn) {
            notificationsBtn.addEventListener('click', function () {
                const trigger = byId('globalRemindersBtn');
                if (trigger) {
                    trigger.click();
                }
            });
        }

        if (pauseBtn) {
            pauseBtn.addEventListener('click', function () {
                const activeTimer = (((latestSections || {}).timer || {}).active || {});
                const own = (((latestSections || {}).timer || {}).own || {});
                const paused = Array.isArray(own.paused) ? own.paused : [];

                if (activeTimer.active) {
                    pauseActiveTimer()
                        .then(fetchBottomBarState)
                        .then(applyState)
                        .catch(function (err) {
                            console.warn('Failed pausing timer', err);
                        });
                    return;
                }

                const pausedTimeId = Number((((paused[0] || {}).time_entry_id) || ((paused[0] || {}).id) || 0));
                resumeTimer(pausedTimeId || null)
                    .then(fetchBottomBarState)
                    .then(applyState)
                    .catch(function (err) {
                        console.warn('Failed resuming timer', err);
                    });
            });
        }

        if (stopBtn) {
            stopBtn.addEventListener('click', function () {
                stopActiveTimer()
                    .then(fetchBottomBarState)
                    .then(applyState)
                    .catch(function (err) {
                        console.warn('Failed stopping timer', err);
                    });
            });
        }

        if (switchBtn) {
            switchBtn.addEventListener('click', function () {
                openSwitchCaseModal();
            });
        }

        if (timerChip) {
            timerChip.addEventListener('click', function () {
                const timer = (((latestSections || {}).timer || {}).active || {});
                const sagId = Number(timer.sag_id || 0);
                window.location.href = sagId > 0 ? ('/sag/' + sagId) : '/timetracking';
            });
        }

        document.addEventListener('click', function (e) {
            const actionBtn = e.target && e.target.closest('[data-bb-create]');
            if (!actionBtn) return;

            const actionKey = actionBtn.getAttribute('data-bb-create');
            const actions = (latestContextActions.context || []).concat(latestContextActions.global || []);
            const matched = actions.find(function (item) { return item.id === actionKey; });

            if (actionKey === 'new_case') {
                const quickBtn = byId('quickCreateBtn');
                if (quickBtn) {
                    quickBtn.click();
                    return;
                }
            }
            executeBottomBarAction(matched);
        });
    }

    function bindDynamicActions() {
        document.addEventListener('click', function (e) {
            const target = e.target;
            const timerScopeButton = target && target.closest('[data-bb-timer-scope]');
            if (timerScopeButton) {
                timerPanelState.loaded = false;
                loadTimerWorkQueue(timerScopeButton.getAttribute('data-bb-timer-scope') || 'mine');
                renderTabPanel();
                return;
            }
            const caseLink = target && target.closest('[data-bb-case-link]');
            if (caseLink && !target.closest('button, a, input, select, textarea')) {
                const sagId = Number(caseLink.getAttribute('data-bb-case-link') || 0);
                if (sagId > 0) openCaseDetail(sagId);
                return;
            }
            const btn = target && target.closest('button');
            if (!btn) return;

            if (btn.id === 'bbNoteClearBtn') {
                noteEditorState = { editingId: 0, title: '', content: '' };
                renderTabPanel();
                return;
            }

            if (btn.id === 'bbNoteSaveBtn') {
                const titleInput = byId('bbNoteTitleInput');
                const contentInput = byId('bbNoteContentInput');
                const title = titleInput ? String(titleInput.value || '').trim() : '';
                const content = contentInput ? String(contentInput.value || '').trim() : '';
                if (!content) {
                    const detail = byId('bbCountDetail');
                    if (detail) {
                        detail.innerHTML = '<i class="bi bi-exclamation-triangle me-1 text-warning"></i> Noten er tom.';
                    }
                    return;
                }

                const editId = Number(btn.getAttribute('data-note-edit-id') || 0);
                const action = editId > 0
                    ? updateUserNote(editId, { title: title, content: content })
                    : createUserNote(title, content);

                action
                    .then(fetchBottomBarState)
                    .then(function (data) {
                        noteEditorState = { editingId: 0, title: '', content: '' };
                        applyState(data);
                        const detail = byId('bbCountDetail');
                        if (detail) {
                            detail.innerHTML = '<i class="bi bi-check-circle me-1 text-success"></i> Note gemt.';
                        }
                    })
                    .catch(function (err) {
                        console.warn('Failed saving note', err);
                        const detail = byId('bbCountDetail');
                        if (detail) {
                            detail.innerHTML = '<i class="bi bi-exclamation-triangle me-1 text-danger"></i> ' + escapeHtml((err && err.message) ? err.message : 'Kunne ikke gemme note.');
                        }
                    });
                return;
            }

            const noteEditId = Number(btn.getAttribute('data-note-edit') || 0);
            if (noteEditId > 0) {
                const note = noteById(noteEditId);
                noteEditorState = {
                    editingId: noteEditId,
                    title: String((note && note.title) || ''),
                    content: String((note && note.content) || '')
                };
                renderTabPanel();
                return;
            }

            const notePinId = Number(btn.getAttribute('data-note-pin') || 0);
            if (notePinId > 0) {
                const note = noteById(notePinId);
                const pinned = !!(note && note.is_pinned);
                updateUserNote(notePinId, { is_pinned: !pinned })
                    .then(fetchBottomBarState)
                    .then(applyState)
                    .catch(function (err) {
                        console.warn('Failed pin toggle', err);
                    });
                return;
            }

            const noteDeleteId = Number(btn.getAttribute('data-note-delete') || 0);
            if (noteDeleteId > 0) {
                if (!window.confirm('Slet note permanent fra din liste?')) {
                    return;
                }
                deleteUserNote(noteDeleteId)
                    .then(fetchBottomBarState)
                    .then(function (data) {
                        if (Number(noteEditorState.editingId || 0) === noteDeleteId) {
                            noteEditorState = { editingId: 0, title: '', content: '' };
                        }
                        applyState(data);
                    })
                    .catch(function (err) {
                        console.warn('Failed deleting note', err);
                    });
                return;
            }

            const noteToCaseId = Number(btn.getAttribute('data-note-to-case') || 0);
            if (noteToCaseId > 0) {
                openNoteTargetModal('case', noteToCaseId);
                return;
            }

            const noteToContactId = Number(btn.getAttribute('data-note-to-contact') || 0);
            if (noteToContactId > 0) {
                openNoteTargetModal('contact', noteToContactId);
                return;
            }

            const noteToCustomerId = Number(btn.getAttribute('data-note-to-customer') || 0);
            if (noteToCustomerId > 0) {
                openNoteTargetModal('customer', noteToCustomerId);
                return;
            }

            const threadKey = String(btn.getAttribute('data-bb-thread-key') || '').trim();
            if (threadKey) {
                clearChatReplyState();
                chatComposerState.activeThreadKey = threadKey;
                if (threadKey === 'broadcast') {
                    chatComposerState.recipient = 'all';
                } else if (threadKey.indexOf('user:') === 0) {
                    chatComposerState.recipient = String(Number(threadKey.split(':')[1] || 0) || 'all');
                }
                activeKey = 'messages';
                renderTabPanel();
                window.requestAnimationFrame(function () {
                    const input = document.getElementById('chatInputQuick');
                    if (input) {
                        input.focus();
                    }
                });
                return;
            }

            const replyMessageId = Number(btn.getAttribute('data-bb-reply-message') || 0);
            if (replyMessageId > 0) {
                const message = ((((latestSections || {}).messages || {}).list) || []).find(function (item) {
                    return Number(item.id || 0) === replyMessageId;
                });
                if (!message) {
                    return;
                }
                setChatReplyState(message);
                activeKey = 'messages';
                renderTabPanel();
                window.requestAnimationFrame(function () {
                    const input = document.getElementById('chatInputQuick');
                    if (input) {
                        input.focus();
                    }
                });
                return;
            }

            const acknowledgeMessageId = Number(btn.getAttribute('data-bb-ack-message') || 0);
            if (acknowledgeMessageId > 0) {
                btn.disabled = true;
                acknowledgeMessage(acknowledgeMessageId)
                    .then(function () {
                        if (activeKey === 'messages') {
                            renderTabPanel();
                        }
                    })
                    .catch(function (err) {
                        console.warn('Failed acknowledging message', err);
                        alert(err.message || 'Kunne ikke bekræfte besked');
                    })
                    .finally(function () {
                        btn.disabled = false;
                    });
                return;
            }

            if (btn.id === 'bbNoteTargetSubmitBtn') {
                const target = String(btn.dataset.target || 'case');
                const noteId = Number(btn.dataset.noteId || 0);
                const targetId = Number((byId('bbNoteTargetIdInput') || {}).value || 0);
                const field = String(((byId('bbNoteTargetFieldSelect') || {}).value) || '').trim();
                const text = String(((byId('bbNoteTargetTextInput') || {}).value) || '').trim();
                if (!(noteId > 0)) {
                    updateNoteTargetStatus('Mangler note-id.', true);
                    return;
                }
                if (!(targetId > 0)) {
                    updateNoteTargetStatus('Mål-ID skal være et tal større end 0.', true);
                    return;
                }
                if (!text) {
                    updateNoteTargetStatus('Tekstfeltet er tomt.', true);
                    return;
                }

                btn.disabled = true;
                updateNoteTargetStatus('Gemmer...', null);

                let action;
                if (target === 'contact') {
                    action = noteToContact(noteId, targetId, field || 'mobile', text, 'append');
                } else if (target === 'customer') {
                    action = noteToCustomer(noteId, targetId, field || 'note', text, 'append');
                } else {
                    action = noteToCaseComment(noteId, targetId, text);
                }

                action
                    .then(function () {
                        const detail = byId('bbCountDetail');
                        if (detail) {
                            const targetLabel = target === 'contact' ? 'kontakt' : (target === 'customer' ? 'firma' : 'sag');
                            detail.innerHTML = '<i class="bi bi-check-circle me-1 text-success"></i> Note-data gemt på ' + targetLabel + ' #' + targetId;
                        }
                        updateNoteTargetStatus('Gemt.', false);
                        const modal = getNoteTargetModal();
                        if (modal) {
                            modal.hide();
                        }
                    })
                    .catch(function (err) {
                        console.warn('Failed note target insert', err);
                        updateNoteTargetStatus((err && err.message) ? err.message : 'Kunne ikke gemme note-data.', true);
                    })
                    .finally(function () {
                        btn.disabled = false;
                    });
                return;
            }

            const switchAction = btn.getAttribute('data-bb-switch-action');
            if (switchAction) {
                if (switchAction === 'continue-unchanged') {
                    switchCaseState.decision = 'unchanged';
                    switchCaseStatusMessage('<i class="bi bi-info-circle me-1"></i>Timer fortsætter uændret. Du kan åbne en sag uden at starte ny timer.');
                    return;
                }

                if (switchAction === 'pause-now') {
                    pauseActiveTimer().then(function () {
                        switchCaseState.decision = 'pause';
                        switchCaseState.activeTimer = null;
                        switchCaseStatusMessage('<i class="bi bi-check-circle me-1 text-success"></i>Timer sat på pause. Du kan nu starte ny timer.');
                        return loadSwitchCaseData();
                    }).catch(function (err) {
                        switchCaseStatusMessage('<i class="bi bi-exclamation-triangle me-1 text-danger"></i>' + escapeHtml(err.message || 'Kunne ikke pause timer.'));
                    });
                    return;
                }

                if (switchAction === 'stop-now') {
                    stopActiveTimer().then(function () {
                        switchCaseState.decision = 'stop';
                        switchCaseState.activeTimer = null;
                        switchCaseStatusMessage('<i class="bi bi-check-circle me-1 text-success"></i>Aktiv timer stoppet. Du kan nu starte ny timer.');
                        return loadSwitchCaseData();
                    }).catch(function () {
                        switchCaseStatusMessage('<i class="bi bi-exclamation-triangle me-1 text-danger"></i>Kunne ikke stoppe timer.');
                    });
                    return;
                }
            }

            if (btn.hasAttribute('data-bb-cancel-convert')) {
                const panel = byId('bbConvertTimePanel');
                if (panel) panel.classList.add('d-none');
                return;
            }

            if (btn.id === 'bbConvertSubmit') {
                submitTimeConversion();
                return;
            }

            const convertTimeId = Number(btn.getAttribute('data-bb-convert-time') || 0);
            if (convertTimeId > 0) {
                openTimeConversion(convertTimeId);
                return;
            }

            const openCaseId = Number(btn.getAttribute('data-bb-open-case') || 0);
            if (openCaseId > 0) {
                openCaseDetail(openCaseId);
                return;
            }

            const resumeTimeId = Number(btn.getAttribute('data-bb-resume-time') || 0);
            if (resumeTimeId > 0) {
                btn.disabled = true;
                switchCaseStatusMessage('<span class="spinner-border spinner-border-sm me-2" aria-hidden="true"></span>Genoptager timer...');
                resumeTimer(resumeTimeId)
                    .then(fetchBottomBarState)
                    .then(function (state) {
                        applyState(state);
                        switchCaseStatusMessage('<i class="bi bi-check-circle me-1 text-success"></i>Timeren er genoptaget.');
                        return loadSwitchCaseData();
                    })
                    .catch(function (err) {
                        btn.disabled = false;
                        switchCaseStatusMessage('<i class="bi bi-exclamation-triangle me-1 text-danger"></i>' + escapeHtml(err.message || 'Kunne ikke genoptage timer.'));
                    });
                return;
            }

            const startCaseId = Number(btn.getAttribute('data-bb-start-case') || 0);
            if (startCaseId > 0) {
                startTimerForCase(startCaseId);
                return;
            }

            const stopTimeId = Number(btn.getAttribute('data-bb-stop-time') || 0);
            if (stopTimeId > 0) {
                fetch('/api/v1/timetracking/time/stop', {
                    method: 'POST',
                    credentials: 'include',
                    headers: { 'Content-Type': 'application/json' },
                    body: JSON.stringify({ time_id: stopTimeId })
                })
                .then(fetchBottomBarState)
                .then(applyState)
                .catch(function (err) {
                    console.warn('Failed stopping timer from list', err);
                });
                return;
            }

            if (btn.id === 'bbQuickNoteSaveBtn') {
                const input = byId('bbQuickNoteInput');
                const value = input ? String(input.value || '').trim() : '';
                quickNoteDraft = value;
                if (!value) {
                    updateQuickNoteHint('Skriv en note først.', true);
                    return;
                }

                const caseId = resolveQuickNoteCaseId();
                if (!(caseId > 0)) {
                    updateQuickNoteHint('Åbn en sag (eller start timer på en sag) før du gemmer quick note.', true);
                    return;
                }

                const originalHtml = btn.innerHTML;
                btn.disabled = true;
                btn.innerHTML = '<span class="spinner-border spinner-border-sm me-1" role="status" aria-hidden="true"></span>Gemmer...';

                saveQuickNote(value, caseId)
                    .then(function () {
                        if (input) {
                            input.value = '';
                        }
                        quickNoteDraft = '';
                        updateQuickNoteHint('Gemte note på sag #' + caseId + '.', false);
                        const detail = byId('bbCountDetail');
                        if (detail) {
                            detail.innerHTML = '<i class="bi bi-check-circle me-1 text-success"></i> Quick note gemt på sag #' + caseId;
                        }
                    })
                    .catch(function (err) {
                        updateQuickNoteHint((err && err.message) ? err.message : 'Kunne ikke gemme note.', true);
                    })
                    .finally(function () {
                        btn.disabled = false;
                        btn.innerHTML = originalHtml;
                    });
                return;
            }

            const bossAction = btn.getAttribute('data-boss-action');
            if (bossAction) {
                if (bossAction === 'assign_case_to_owner') {
                    const caseId = Number(btn.getAttribute('data-case-id') || 0);
                    const assigneeSelect = document.querySelector('[data-boss-assignee-for="' + caseId + '"]');
                    const ownerId = Number(assigneeSelect && assigneeSelect.value ? assigneeSelect.value : 0);
                    if (caseId <= 0 || ownerId <= 0) {
                        const detail = byId('bbCountDetail');
                        if (detail) detail.innerHTML = '<i class="bi bi-info-circle me-1 text-warning"></i> Vælg en medarbejder før sagen tildeles.';
                        return;
                    }
                    const originalHtml = btn.innerHTML;
                    btn.disabled = true;
                    btn.innerHTML = '<span class="spinner-border spinner-border-sm" role="status" aria-hidden="true"></span>';
                    fetch('/api/v1/bottom-bar/boss/assign-case', {
                        method: 'POST',
                        credentials: 'include',
                        headers: { 'Content-Type': 'application/json' },
                        body: JSON.stringify({ case_id: caseId, assignee_user_id: ownerId })
                    })
                    .then(async r => {
                        const body = await r.json().catch(() => ({}));
                        if (!r.ok) throw new Error(body.detail || 'Kunne ikke tildele sag');
                        return body;
                    })
                    .then(data => {
                        const detail = byId('bbCountDetail');
                        if (detail) detail.innerHTML = '<i class="bi bi-check-circle me-1 text-success"></i> ' + escapeHtml(data.message || 'Sagen blev tildelt.');
                        return fetchBottomBarState();
                    })
                    .then(applyState)
                    .catch(err => {
                        const detail = byId('bbCountDetail');
                        if (detail) detail.innerHTML = '<i class="bi bi-exclamation-triangle me-1 text-danger"></i> ' + escapeHtml(err.message || 'Fejl ved tildeling');
                    })
                    .finally(() => { btn.disabled = false; btn.innerHTML = originalHtml; });
                    return;
                }
                if (bossAction === 'assign_next_to_owner') {
                    const ownerId = Number(btn.getAttribute('data-owner-id') || 0);
                    if (ownerId <= 0) {
                        return;
                    }

                    const originalHtml = btn.innerHTML;
                    btn.disabled = true;
                    btn.innerHTML = '<span class="spinner-border spinner-border-sm me-1" role="status" aria-hidden="true"></span>Tildeler...';

                    fetch('/api/v1/bottom-bar/boss/assign-next-to-user', {
                        method: 'POST',
                        credentials: 'include',
                        headers: { 'Content-Type': 'application/json' },
                        body: JSON.stringify({ assignee_user_id: ownerId })
                    })
                    .then(async r => {
                        const body = await r.json().catch(() => ({}));
                        if (!r.ok) {
                            const detail = body && body.detail ? body.detail : 'Kunne ikke tildele næste sag';
                            throw new Error(typeof detail === 'string' ? detail : 'Kunne ikke tildele næste sag');
                        }
                        return body;
                    })
                    .then(data => {
                        const detail = byId('bbCountDetail');
                        if (detail) {
                            if (data.status === 'assigned' && data.case) {
                                detail.innerHTML = '<i class="bi bi-check-circle me-1 text-success"></i> Tildelt: ' + escapeHtml(data.case.title || 'Sag') + ' til tekniker.';
                            } else {
                                detail.innerHTML = '<i class="bi bi-info-circle me-1 text-accent"></i> ' + escapeHtml(data.message || 'Ingen sager at tildele');
                            }
                        }
                        return fetchBottomBarState();
                    })
                    .then(applyState)
                    .catch(err => {
                        console.error('Assign next to owner failed', err);
                        const detail = byId('bbCountDetail');
                        if (detail) {
                            detail.innerHTML = '<i class="bi bi-exclamation-triangle me-1 text-danger"></i> ' + escapeHtml(err.message || 'Fejl ved tildeling');
                        }
                    })
                    .finally(() => {
                        btn.disabled = false;
                        btn.innerHTML = originalHtml;
                    });
                    return;
                }
                if (bossAction === 'auto_assign_next') {
                    const originalHtml = btn.innerHTML;
                    btn.disabled = true;
                    btn.innerHTML = '<span class="spinner-border spinner-border-sm me-1" role="status" aria-hidden="true"></span>Fordeler...';

                    fetch('/api/v1/bottom-bar/boss/auto-assign-next', {
                        method: 'POST',
                        credentials: 'include'
                    })
                    .then(async r => {
                        const body = await r.json().catch(() => ({}));
                        if (!r.ok) {
                            const detail = body && body.detail ? body.detail : 'Kunne ikke auto-fordele sag';
                            throw new Error(typeof detail === 'string' ? detail : 'Kunne ikke auto-fordele sag');
                        }
                        return body;
                    })
                    .then(data => {
                        const detail = byId('bbCountDetail');
                        if (detail) {
                            if (data.status === 'assigned' && data.case && data.assignee) {
                                detail.innerHTML = '<i class="bi bi-check-circle me-1 text-success"></i> Auto-fordelt: ' + escapeHtml(data.case.title || 'Sag') + ' → ' + escapeHtml(data.assignee.name || 'medarbejder');
                            } else {
                                detail.innerHTML = '<i class="bi bi-info-circle me-1 text-accent"></i> ' + escapeHtml(data.message || 'Ingen sager at fordele');
                            }
                        }
                        return fetchBottomBarState();
                    })
                    .then(applyState)
                    .catch(err => {
                        console.error('Boss auto-assign failed', err);
                        const detail = byId('bbCountDetail');
                        if (detail) {
                            detail.innerHTML = '<i class="bi bi-exclamation-triangle me-1 text-danger"></i> ' + escapeHtml(err.message || 'Fejl ved auto-fordeling');
                        }
                    })
                    .finally(() => {
                        btn.disabled = false;
                        btn.innerHTML = originalHtml;
                    });
                    return;
                }
                if (bossAction === 'open_unassigned') {
                    openUnassignedCasesPanel();
                    return;
                }
                if (bossAction === 'open_escalations') {
                    window.location.href = '/sag?priority=urgent';
                    return;
                }
                if (bossAction === 'open_team') {
                    window.location.href = '/timetracking';
                    return;
                }
                if (bossAction === 'open_owner') {
                    const ownerId = Number(btn.getAttribute('data-owner-id') || 0);
                    window.location.href = ownerId > 0 ? ('/sag?ansvarlig=' + ownerId) : '/sag';
                    return;
                }
                if (bossAction === 'open_case') {
                    const caseId = Number(btn.getAttribute('data-case-id') || 0);
                    window.location.href = caseId > 0 ? ('/sag/' + caseId + '/v3') : '/sag';
                    return;
                }
            }

            if (btn.id === 'btnNextTask') {
                console.log("-> Beder backend om næste opgave...");
                btn.innerHTML = '<span class="spinner-border spinner-border-sm" role="status" aria-hidden="true"></span> Omsætter kalender og SLA...';
                btn.disabled = true;
                
                fetch('/api/v1/bottom-bar/next_task', { method: 'POST', credentials: 'include' })
                .then(r => {
                    if (!r.ok) {
                        throw new Error('Kunne ikke hente næste opgave');
                    }
                    return r.json();
                })
                .then(data => {
                    const task = data && data.task ? data.task : {};
                    const taskTitle = task.title || 'Ingen opgave fundet';
                    const caseId = task.case_id || '-';
                    const freeMins = data && data.free_time_calculated ? data.free_time_calculated : 0;
                    btn.innerHTML = '<i class="bi bi-magic me-2"></i>Du fik tildelt: ' + taskTitle + ' (Sag #' + caseId + ') <span class="badge bg-light text-dark ms-2">' + freeMins + 'm fri</span>';
                    btn.classList.add('btn-success');
                    btn.classList.remove('btn-primary');
                })
                .catch(err => {
                    console.error("Fejl:", err);
                    btn.innerHTML = "Fejl - prøv igen";
                    btn.disabled = false;
                });
            }

            if (btn.id === 'btnSendMsg') {
                const input = document.getElementById('chatInputQuick');
                const recipientObj = document.getElementById('chatRecipient');
                
                if (input && input.value.trim() !== '') {
                    if (recipientObj && recipientObj.selectedOptions && recipientObj.selectedOptions[0] && recipientObj.selectedOptions[0].disabled) {
                        alert('Brugerlisten kunne ikke indlæses endnu.');
                        return;
                    }
                    const recipientValue = recipientObj ? recipientObj.value : 'all';
                    const msgVal = input.value.trim();
                    chatComposerState.draft = msgVal;
                    chatComposerState.recipient = recipientValue || 'all';
                    chatComposerState.activeThreadKey = chatComposerState.recipient === 'all'
                        ? 'broadcast'
                        : ('user:' + chatComposerState.recipient);
                    const requiresManualAck = !!chatComposerState.requiresManualAck;
                    btn.disabled = true;

                    fetch('/api/v1/bottom-bar/messages', {
                        method: 'POST',
                        credentials: 'include',
                        headers: { 'Content-Type': 'application/json', 'Accept': 'application/json' },
                        body: JSON.stringify({
                            message: msgVal,
                            recipient_user_id: recipientValue && recipientValue !== 'all' ? Number(recipientValue) : null,
                            requires_manual_ack: requiresManualAck
                        })
                    })
                    .then(async r => {
                        if (!r.ok) {
                            let detail = 'Kunne ikke sende besked';
                            try {
                                const payload = await r.json();
                                detail = payload.detail || payload.message || detail;
                            } catch (_) {
                                // Ignore parse failure
                            }
                            throw new Error(detail);
                        }
                        return r.json();
                    })
                    .then(() => {
                        input.value = '';
                        chatComposerState.draft = '';
                        chatComposerState.requiresManualAck = false;
                        clearChatReplyState();
                        return fetchBottomBarState();
                    })
                    .then((data) => {
                        applyState(data);
                        if (activeKey === 'messages') {
                            renderTabPanel();
                        }
                        const tabInner = document.getElementById('bbTabInnerContent');
                        if (tabInner) {
                            tabInner.scrollTop = tabInner.scrollHeight + 500;
                        }
                    })
                    .catch(err => {
                        console.error('Fejl ved afsendelse af bundmenu-besked:', err);
                        alert(err.message || 'Kunne ikke sende besked');
                    })
                    .finally(() => {
                        btn.disabled = false;
                    });
                }
            }
        });

        document.addEventListener('keydown', function (e) {
            if (e.key !== 'Enter') {
                return;
            }
            const input = byId('bbQuickNoteInput');
            if (!input || document.activeElement !== input) {
                return;
            }
            e.preventDefault();
            const saveBtn = byId('bbQuickNoteSaveBtn');
            if (saveBtn) {
                saveBtn.click();
            }
        });

        document.addEventListener('input', function (e) {
            const target = e.target;
            if (target && target.id === 'bbSwitchCaseSearch') {
                renderSwitchCaseLists();
                return;
            }
            if (!target || target.id !== 'bbQuickNoteInput') {
                if (target && target.id === 'bbNoteTitleInput') {
                    noteEditorState.title = String(target.value || '');
                }
                if (target && target.id === 'bbNoteContentInput') {
                    noteEditorState.content = String(target.value || '');
                }
                return;
            }
            quickNoteDraft = String(target.value || '');
            if (quickNoteHintState.level !== 'muted') {
                quickNoteHintState = {
                    message: 'Tip: gemmer som kommentar på aktiv/åben sag.',
                    level: 'muted'
                };
                const hint = byId('bbQuickNoteHint');
                if (hint) {
                    hint.textContent = quickNoteHintState.message;
                    hint.classList.remove('text-danger', 'text-success');
                    hint.classList.add('text-muted');
                }
            }
        });
    }

    document.addEventListener('DOMContentLoaded', function () {
        activeKey = 'overview'; // Default overview state
        bindChipClicks();
        bindChipHoverPreview();
        bindSheetToggle();
        bindHeaderActions();
        bindDynamicActions();

        bindSideTabs();

        startPollingFallback();
        connectRealtime();
    });

})();