release: v2.8.16 show multiline order descriptions

- Added migration to create economic_change_requests table for tracking change requests for customers and products.
- Introduced new permissions for requesting and approving changes in e-conomic.
- Developed frontend JavaScript functionality for managing economic catalog, including handling change requests and displaying their statuses.
- Created browser tests to validate UI interactions related to product management and change requests.
- Added unit tests for backend logic to ensure proper handling of product numbers, price rules, and economic write policies.

.env.example

@@ -3,6 +3,7 @@
 # =====================================================
 DATABASE_URL=postgresql://bmc_hub:bmc_hub@postgres:5432/bmc_hub
 HUB_BASE_URL=https://hub.bmcnetworks.dk
+MOBILE_RECORDER_PROVISIONING_TOKEN=replace-with-a-long-random-service-token
 
 # Database credentials (bruges af docker-compose)
 POSTGRES_USER=bmc_hub
@@ -10,6 +11,12 @@ POSTGRES_PASSWORD=bmc_hub
 POSTGRES_DB=bmc_hub
 POSTGRES_PORT=5433  # Changed from 5432 to avoid conflicts with other services
 
+# Public website content administration API
+WEBSITE_CONTENT_API_URL=https://isp.bmcnetworks.dk/api/admin-content.php
+WEBSITE_CONTENT_API_HOST_HEADER=ct.bmcnetworks.dk
+WEBSITE_CONTENT_API_TOKEN=
+WEBSITE_CONTENT_API_TIMEOUT_SECONDS=20
+
 # =====================================================
 # API CONFIGURATION
 # =====================================================
@@ -97,6 +104,30 @@ FEDEX_TIMEOUT_SECONDS=20
 # 🚨 SAFETY SWITCHES - Beskytter mod utilsigtede forsendelser
 FEDEX_READ_ONLY=true
 FEDEX_DRY_RUN=true
+
+# =====================================================
+# Shipmondo Integration (Optional)
+# Opret API-bruger og API-nøgle i Shipmondo under Indstillinger > API.
+# Brug https://sandbox.shipmondo.com/api/public/v3 til sandbox.
+# =====================================================
+SHIPMONDO_ENABLED=false
+SHIPMONDO_API_BASE_URL=https://app.shipmondo.com/api/public/v3
+SHIPMONDO_API_USER=
+SHIPMONDO_API_KEY=
+SHIPMONDO_TIMEOUT_SECONDS=30
+SHIPMONDO_SENDER_NAME=BMC Networks
+SHIPMONDO_SENDER_ATTENTION=
+SHIPMONDO_SENDER_ADDRESS1=
+SHIPMONDO_SENDER_ADDRESS2=
+SHIPMONDO_SENDER_POSTAL_CODE=
+SHIPMONDO_SENDER_CITY=
+SHIPMONDO_SENDER_COUNTRY_CODE=DK
+SHIPMONDO_SENDER_EMAIL=
+SHIPMONDO_SENDER_PHONE=
+
+# Start sikkert: drafts er tilladt, men booking er blokeret.
+SHIPMONDO_READ_ONLY=true
+SHIPMONDO_DRY_RUN=true
 # =====================================================
 # Nextcloud Integration (Optional)
 # =====================================================

.env.prod.example

@@ -117,6 +117,28 @@ FEDEX_TIMEOUT_SECONDS=20
 FEDEX_READ_ONLY=true
 FEDEX_DRY_RUN=true
 
+# =====================================================
+# Shipmondo Integration - Production
+# =====================================================
+SHIPMONDO_ENABLED=false
+SHIPMONDO_API_BASE_URL=https://app.shipmondo.com/api/public/v3
+SHIPMONDO_API_USER=
+SHIPMONDO_API_KEY=
+SHIPMONDO_TIMEOUT_SECONDS=30
+SHIPMONDO_SENDER_NAME=BMC Networks
+SHIPMONDO_SENDER_ATTENTION=
+SHIPMONDO_SENDER_ADDRESS1=
+SHIPMONDO_SENDER_ADDRESS2=
+SHIPMONDO_SENDER_POSTAL_CODE=
+SHIPMONDO_SENDER_CITY=
+SHIPMONDO_SENDER_COUNTRY_CODE=DK
+SHIPMONDO_SENDER_EMAIL=
+SHIPMONDO_SENDER_PHONE=
+
+# Start ALTID med begge sat til true.
+SHIPMONDO_READ_ONLY=true
+SHIPMONDO_DRY_RUN=true
+
 # =====================================================
 # Links / Endpoints Module - Production (Optional)
 # =====================================================

MDfile/RELEASE_NOTES_v2.5.0.md

@@ -0,0 +1,64 @@
+# Release Notes: v2.5.0
+
+**Dato:** 18. august 2026
+
+## Overblik
+
+Version 2.5 samler den store omlægning af sager, tidsregistrering og bundmenuen samt nye arbejdsgange for kontakter, abonnementer, lokationer, netværk, leverandørdata og fakturakontrol.
+
+## Sager og tidsregistrering
+
+- Timeren fortsætter korrekt efter sideskift og genindlæsning.
+- En medarbejder kan kun have én aktiv timer, men flere pausede timere.
+- Aktive, pausede og afsluttede timere kan åbnes og håndteres fra bundmenuen.
+- Afsluttede timere kan registreres som fakturering, klippekort, abonnement eller intern tid.
+- Arbejdstid kan klassificeres, blandt andet som support, udvikling og vedligehold.
+- Fanen **Tidsforbrug** på en sag viser og håndterer timere, som tilhører sagen.
+- Den aktive timer vises på den tilhørende sag på tværs af sagens faner.
+- Timervisning og dialogen **Skift sag** er gjort mere kompakt og viser tydeligere sag, kunde, kontakt, status og tidsforbrug.
+- Sagsfiltre, herunder hastesager, sender nu til de rigtige filtrerede visninger.
+- Advarsel og bekræftelse ved lukning af en sag uden registreret tid.
+
+## Bundmenu og sidepaneler
+
+- Timer-, besked-, opgave-, note- og sagsfordelingsvisninger er omarbejdet og bruger pladsen bedre.
+- Valgt fane og åben/lukket tilstand bevares under navigation.
+- Beskeder har individuelle læse- og kvitteringsstatusser pr. bruger.
+- Lederadgang til medarbejdertimere er strammet op, og almindelige brugere ser kun egne timere.
+- Timerkonvertering åbner som en særskilt arbejdsgang og virker direkte fra timerfanen.
+- Links fra bundmenuen bruger de kanoniske sagssider.
+
+## Kontakter og kundehistorik
+
+- Dublerede kontakter kan flettes med relaterede sager, samtaler, e-mails og historik.
+- Kontaktsøgning foreslår automatisk brugerens navn i de relevante arbejdsgange.
+- Samlet kontakt- og aktivitetshistorik bevares ved fletning.
+
+## Abonnement, drift og rapportering
+
+- Abonnement er en tydelig sagstype og en selvstændig arbejdsgang på sagen.
+- Tidsregistrering understøtter udvikling og vedligehold som rapporterbare typer.
+- Data kan rapporteres på tværs af sager, medarbejdere, arbejdstyper og afregningsformer.
+
+## Øvrige større forbedringer
+
+- Udvidet lokations-, krydsfelt-, vægudtags- og UISP/netværksoverblik.
+- Forbedret migrationscenter og sagsoprettelse fra migreringsdata.
+- Udvidet AnyDesk-integration og administration af leverandørers e-maildomæner.
+- Oprettelse af produkter fra ALSO-importlinjer.
+- Forbedringer til leverandørfakturaer og fakturafejlfinder.
+- Sikkerhedsrettelser til ejerskabskontrol, lederadgang og visning af brugeroprettet indhold.
+
+## Databaseændringer
+
+Releasen indeholder de nødvendige migrationer til timer-, besked-, kontakt-, lokations-, abonnements- og integrationsfunktionerne. Migrationerne køres ved normal opstart/deploy.
+
+## Verifikation
+
+- Målrettede sags- og danske UI-tests: **26 bestået**.
+- Samlet `tests/`-suite: **104 bestået, 7 kendte test-isoleringsfejl** i ældre databaseafhængige tests.
+- Python-kompilering, JavaScript-syntakskontrol og applikationens health-check er bestået.
+
+## Tilbageførsel
+
+Tilstanden før bundmenu- og timergennemgangen er bevaret i branch `checkpoint-before-bottom-bar-review-20260817` på commit `88f7cec`.

MDfile/RELEASE_NOTES_v2.5.1.md

@@ -0,0 +1,34 @@
+# Release Notes: v2.5.1
+
+**Dato:** 18. august 2026
+
+## Overblik
+
+Version 2.5.1 retter de vigtigste fejl fundet efter 2.5-udgivelsen i tidsregistrering, VoIP og oprettelse af nye sager.
+
+## Tidsregistrering
+
+- Manuel tidsregistrering bruger nu den indtastede lokale dato og tid uden utilsigtet tidszoneforskydning.
+- Flere medarbejdere kan vælges i samme registrering, og der oprettes én tidsregistrering under hver valgt medarbejder.
+- Medarbejdervælgeren viser sagens tilgængelige brugere tydeligt og er adskilt fra live tracking.
+- Registreringer, der krydser midnat, får korrekt slutdato.
+- Sagsvisningen leveres uden browsercache, så de seneste ændringer i tidsregistreringen vises med det samme.
+
+## VoIP
+
+- Ved et ukendt telefonnummer kan en ny kontakt knyttes til et valgt firma direkte i VoIP-popupen.
+- De viste åbne sager kan åbnes og knyttes direkte til opkaldet.
+- Click-to-call accepterer nu en godkendt bruger på Hubens lokale eller interne adresse, selv når en proxy skjuler klientens lokale IP-adresse.
+- VoIP-klientens cacheversion er opdateret.
+
+## Opret ny sag
+
+- Når et firma vælges først, hentes og vises firmaets kontaktpersoner automatisk.
+- Kontaktsøgningen afgrænses til det valgte firmas kontakter og søger på navn, rolle, e-mail og telefon.
+- Fjernes firmaet, skifter kontaktfeltet tilbage til den globale kontaktsøgning.
+- Det er fortsat muligt at vælge flere kontaktpersoner på sagen.
+
+## Verifikation
+
+- Målrettede tests for sager, tidsregistrering og VoIP: **36 bestået**.
+- Python- og diff-kontrol samt lokal API-health-check er gennemført.

MDfile/RELEASE_NOTES_v2.6.0.md

@@ -0,0 +1,34 @@
+# Release Notes: v2.6.0
+
+**Dato:** 25. august 2026
+
+## Overblik
+
+Version 2.6.0 udvider BMC Hub med Shipmondo-forsendelser, en samlet afregningsgang for tidskøen og en mere robust produktintegration. Sagsvisningen har samtidig fået forbedret historik og arbejdsgange omkring produkter og forsendelser.
+
+## Shipmondo
+
+- Ny Shipmondo-integration med produktoversigt, lokale bookingkladder, afsendelse, tracking og PDF-labels.
+- Forsendelser knyttes til sag, kunde og kontakt og gemmes med pakker, status og API-resultat.
+- Sikker standardopsætning med integrationen deaktiveret samt `read-only` og `dry-run` aktiveret.
+- Nye miljøindstillinger og Docker-konfiguration til API-adgang og afsenderoplysninger.
+
+## Tidskø og afregning
+
+- Valgte tidsregistreringer kan forhåndsvalideres og afregnes samlet.
+- Understøttelse af ordrekladde, klippekort og ikke-fakturerbar afregning uden at blande betalingsmetoder.
+- Oprettede ordrekladder og afregningsoplysninger spores direkte på tidsregistreringerne, så dobbeltbehandling undgås.
+- Kundeidentifikation prioriterer sagens virksomhed og håndterer ældre trackingdata som fallback.
+
+## Produkter og sager
+
+- Produktdata fra API Gateway normaliseres på tværs af leverandørernes forskellige feltnavne og payload-formater.
+- Produktsøgning, sortering og import er gjort mere robust ved manglende eller indlejrede data.
+- Købs- og salgslinjer kan oprettes atomisk på en sag fra én produkthandling.
+- Sagsdetaljen og historikken viser flere relevante handlinger og tidsstempler.
+
+## Verifikation
+
+- Målrettede tests for sager, tidskø, produkter og Shipmondo: **45 bestået**.
+- Python-kompilering og diff-kontrol er gennemført.
+- Den samlede vedligeholdte testsuite har 131 beståede og 7 eksisterende fejl i databaseafhængige eller andre ikke-berørte moduler.

MDfile/RELEASE_NOTES_v2.6.1.md

@@ -0,0 +1,21 @@
+# Release Notes: v2.6.1
+
+**Dato:** 25. august 2026
+
+## Overblik
+
+Version 2.6.1 retter genkørsel af fem ældre migrationer, som produktionsserverens schema-detektion korrekt fandt, men som ikke var fuldt idempotente.
+
+## Databasemigrationer
+
+- Settings- og ticket-triggers fjernes sikkert, før de genoprettes.
+- `sag_salgsvarer` oprettes fra rod-migrationerne, hvis den modul-lokale grundmigration ikke tidligere er kørt.
+- Produkt-, leverandørfaktura- og sporbarhedskolonner kan derefter tilføjes sikkert.
+- Ticket-views med udvidede tabelkolonner genskabes sikkert ved genkørsel.
+- Den forældede unikke CVR-regel er fjernet i overensstemmelse med den nuværende datamodel, hvor flere kundeposter må dele CVR-nummer.
+
+## Verifikation
+
+- De fem berørte migrationer er kørt samlet mod lokal PostgreSQL: **5 bestået**.
+- Hele sættet er derefter genkørt: **5 bestået**, hvilket bekræfter idempotens.
+- Diff-kontrol er gennemført.

MDfile/RELEASE_NOTES_v2.6.2.md

@@ -0,0 +1,19 @@
+# Release Notes: v2.6.2
+
+**Dato:** 25. august 2026
+
+## Overblik
+
+Version 2.6.2 retter udgående opkald fra kontakt-popupen på en sag.
+
+## Telefoni
+
+- En manglende afsluttende klamme i SMS-eventlisteneren gjorde den tilhørende JavaScript-blok ugyldig.
+- Click-to-call-funktionen indlæses nu korrekt igen.
+- Ring-knappen bruger fortsat kontaktens mobilnummer som førstevalg og telefonnummeret som fallback.
+
+## Verifikation
+
+- JavaScript-syntakskontrol bestået for den berørte blok.
+- Sag-modulets tests: **31 bestået**.
+- Diff-kontrol gennemført.

MDfile/RELEASE_NOTES_v2.7.0.md

@@ -0,0 +1,25 @@
+# Release Notes: v2.7.0
+
+**Dato:** 25. august 2026
+
+## Overblik
+
+Version 2.7.0 gør linkede telefonopkald og AnyDesk-sessioner synlige i både sagens tidsregistrering og samlede historik.
+
+## Tidsregistrering
+
+- Ny oversigt over linkede opkald og AnyDesk-sessioner på sagen.
+- Aktiviteter viser type, tidspunkt, varighed, kontakt/nummer og medarbejder.
+- Aktiviteterne vises som kildedata og opretter ikke automatisk fakturerbar tid.
+
+## Historik
+
+- Linkede indgående og udgående opkald indgår som selvstændige historikhændelser.
+- Linkede AnyDesk-sessioner indgår med status, varighed og ansvarlig medarbejder.
+- Historik med undersager inkluderer også aktiviteter linket til undersagerne.
+
+## Verifikation
+
+- Sag-modul: **33 bestået**.
+- Telefoni: **5 bestået**.
+- Python-kompilering og diff-kontrol gennemført.

MDfile/RELEASE_NOTES_v2.7.1.md

@@ -0,0 +1,20 @@
+# Release Notes: v2.7.1
+
+**Dato:** 25. august 2026
+
+## Overblik
+
+Version 2.7.1 retter linkning og varighed for ældre telefonopkald fra Mission Control.
+
+## Telefoni
+
+- Ældre opkald fra `mission_call_state` flyttes til den almindelige telefonilog, når en kontakt eller sag linkes.
+- Alle linkede opkald bliver dermed synlige på sagen samt i Tidregistrering og Historik.
+- Den stabile eksterne call-id og kildetype sendes med ved linkning.
+- Forsinkede afslutningshændelser kan ikke længere skabe varigheder på flere måneder.
+- Eksisterende urimelige varigheder over 12 timer skjules som ukendt varighed.
+
+## Verifikation
+
+- Telefoni- og sag-tests: **41 bestået**.
+- Python-kompilering og diff-kontrol gennemført.

MDfile/RELEASE_NOTES_v2.7.2.md

@@ -0,0 +1,30 @@
+# BMC Hub v2.7.2
+
+## CRM
+
+- Kunde- og kontaktkort har nye faner til direkte relaterede sager og e-mails.
+- Kontaktsøgning understøtter navn i flere rækkefølger, firma, titel, afdeling, e-mail og normaliserede telefonnumre.
+- Kontakter kan oprettes eller opdateres fra Outlook `.msg`/`.eml` med godkendelse før lagring.
+- CVR fra mails valideres gennem den eksisterende FirmaAPI-integration, og eksisterende virksomheder genbruges.
+- Leverandørservice kan administreres direkte fra kundens økonomiske oplysninger.
+
+## Sager og telefoni
+
+- Nye sager forvælger den aktuelle bruger som ansvarlig.
+- Kontaktkort på sager har direkte handlinger til opkald og SMS.
+- Opkald startet fra en sag knyttes til sagen og vises i opkaldshistorikken.
+- Firmaet i sagens topområde linker direkte til kundekortet.
+
+## Abonnementer
+
+- Udvidet aftale-, faktureringskalender- og ændringsflow.
+- Nye migreringer til første fakturalinjer, periodisering og integritetskontrol.
+
+## Websiteindhold
+
+- Nyt administrationsmodul til kundereferencer og driftsinformation.
+- Rettighedsstyret visning og redigering samt website-endpoints til indhold og logoer.
+
+## Verifikation
+
+- Målrettede CRM-, sag-, telefoni-, abonnements- og website-tests er kørt før release.

MDfile/RELEASE_NOTES_v2.8.0.md

@@ -0,0 +1,18 @@
+# BMC Hub v2.8.0
+
+## Ny sag
+
+- Redesignet, mere fokuseret oprettelsesflow med kompakte typevalg og progressive paneler.
+- Browser-kladdesystem, hurtigskabeloner, tagvælger og tastaturgenvej til oprettelse.
+- Duplikatindsigt for kunde og valgt kontakt samt arbejdsbelastning for ansvarlig medarbejder.
+- Brand- og type-tagforslag ud fra sagens titel og beskrivelse.
+
+## Interne beskeder
+
+- Nyt, mere overskueligt beskedflow mellem medarbejdere.
+- Understøttelse af korte telefonbeskeder med valgfri kontaktperson og tilbageringningsnummer.
+
+## Database
+
+- Kør `migrations/238_case_create_templates.sql`.
+- Kør `migrations/239_internal_phone_messages.sql`.

MDfile/RELEASE_NOTES_v2.8.1.md

@@ -0,0 +1,39 @@
+# BMC Hub v2.8.1
+
+## Planner
+
+- Nyt Planner-modul til fordeling af sager og overblik over teamets kapacitet.
+- Dag-, uge- og månedsvisning med planlagte blokke, registreret tid og ekstern travl tid.
+- Drag-and-drop af sager med kompakt forhåndsvisning, 15-minutters placering og håndterbare standardblokke.
+- Bredere sagsoversigt og forbedret pladsudnyttelse i kalenderen.
+- Kalender og Planlægger er samlet i en Kalender-undermenu.
+
+## Systemlog og drift
+
+- Ny administrativ systemlog til telefoni, e-mail og øvrige integrationshændelser.
+- Udvidet hændelseslogning og adgangskontrol i indstillingerne.
+
+## AI og fakturaskabeloner
+
+- Rettet AI Auto-generer i Template Builder.
+- Tilføjet manglende `OWN_CVR`-konfiguration og validering af Ollama-fejl.
+- Ollama fakturaudtræk tvinges til struktureret JSON.
+- GUI'en viser nu den konkrete AI-fejl i stedet for en generisk fejlbesked.
+
+## Integrationer og brugerflade
+
+- Forbedringer til telefoni, e-mail og ALSO Cloud-integrationerne.
+- Mindre rettelser til login, indstillinger og den fælles navigation.
+- Fremtidige udviklingsplaner har fået et fast dokumentationsområde.
+
+## Database
+
+- Kør `migrations/240_planner.sql`.
+- Kør `migrations/241_system_event_log.sql`.
+
+## Verifikation
+
+- Planner: 8 tests bestået.
+- Samlet testsuite: 271 bestået, 1 sprunget over.
+- Fire eksisterende tests kræver databaseinitialisering eller har forældede invoice-history mocks.
+- Python- og JavaScript-syntakskontrol bestået.

MDfile/RELEASE_NOTES_v2.8.10.md

@@ -0,0 +1,11 @@
+# BMC Hub v2.8.10
+
+## Gem e-conomic-ordrenummer
+
+- Gemmer `economic_draft_id` fra det eksisterende eksportflow som kladdens e-conomic-ordrenummer.
+- Audit-eventet `export_success` indeholder dermed det faktiske nummer i stedet for `null`.
+- Bevarer understøttelse af de øvrige eksisterende feltnavne i eksportsvaret.
+
+## Verifikation
+
+- Regressionstest dækker mapping fra `economic_draft_id` til e-conomic-ordrenummer.

MDfile/RELEASE_NOTES_v2.8.11.md

@@ -0,0 +1,6 @@
+# BMC Hub v2.8.11
+
+## Ordreoverskrift
+
+- Ordrekladder oprettet fra ALSO-abonnementer får overskriften `Abonnementer`.
+- Eksisterende åbne abonnementskladder får samme overskrift, når der tilføjes flere godkendte linjer.

MDfile/RELEASE_NOTES_v2.8.12.md

@@ -0,0 +1,21 @@
+# BMC Hub v2.8.12
+
+## Eksportkvittering og afstemning
+
+- Gemmer e-conomic-kunde, valuta, layout, nettobeløb, request, response, ekstern reference, oprettede varer og brugeren, der eksporterede.
+- Sender den interne idempotency-reference med ordrekladden til e-conomic.
+- En ordre kan ikke længere markeres som eksporteret, bogført eller betalt uden et e-conomic-ordrenummer.
+- Eksisterende poster i den ugyldige kombination flyttes til `uncertain`, så de skal afstemmes før en eventuel ny eksport.
+- Gemmer og viser den seneste eksportfejl.
+
+## Ordrevisning
+
+- Viser kundenavn sammen med Hub-ID og e-conomic-kundenummer.
+- Viser en kompakt eksportkvittering med ordrenummer, periode, valuta, layout, nettobeløb, bruger og reference.
+- Viser eksporthistorik som læsbare beskrivelser i stedet for rå JSON.
+- Skjuler fakturanummer indtil bogføring og skjuler tvungen geneksport efter gennemført eksport.
+- Retter eksisterende ALSO-abonnementskladder til titlen `Abonnementer`.
+
+## Installation
+
+- Kør migration `245_ordre_export_receipt.sql` før applikationen opdateres.

MDfile/RELEASE_NOTES_v2.8.14.md

@@ -0,0 +1,13 @@
+# BMC Hub v2.8.14
+
+## ALSO ordrekladder og e-conomic-reference
+
+- Bruger Hub-ordre-ID som `Eksternt ID` ved eksport til e-conomic.
+- Efterlader `Tekst 1` tom for nye ALSO-genererede ordrekladder.
+- Tilføjer perioden fra CSV-feltet `Actual Charge Interval` til varelinjens beskrivelse.
+- Migration 247 rydder den tidligere systemtekst og opdaterer eksisterende, ikke-eksporterede ALSO-ordrekladder med perioden.
+- Bevarer den tidligere eksportreference ved afstemning af allerede påbegyndte eksportforsøg.
+
+## Opgradering
+
+Kør `migrations/247_also_order_external_id.sql` efter deployment. Migrationen ændrer kun ALSO-ordrekladder med status `pending`; eksporterede ordre ændres ikke.

MDfile/RELEASE_NOTES_v2.8.15.md

@@ -0,0 +1,11 @@
+# BMC Hub v2.8.15
+
+## ALSO-perioder på ordrelinjer
+
+- Viser perioden fra `Actual Charge Interval` på en ny linje under produktnavnet.
+- Migration 248 retter eksisterende, ikke-eksporterede ALSO-ordrekladder.
+- Allerede eksporterede ordre ændres ikke.
+
+## Opgradering
+
+Kør `migrations/248_also_order_period_line_break.sql` efter deployment.

MDfile/RELEASE_NOTES_v2.8.16.md

@@ -0,0 +1,9 @@
+# BMC Hub v2.8.16
+
+## Flerlinjede ordrebeskrivelser
+
+- Viser ordrelinjens produkt og ALSO-periode på separate linjer i både opret- og detaljevisningen.
+- Bruger et kompakt tekstområde ved redigering, så linjeskiftet bevares ved gem og eksport til e-conomic.
+- Viser linjeskift i forhåndsvisningen af en e-conomic-opdatering.
+
+Der følger ingen ny databasemigration med denne release.

MDfile/RELEASE_NOTES_v2.8.2.md

@@ -0,0 +1,13 @@
+# BMC Hub v2.8.2
+
+## AI Template Builder
+
+- Rettet fejl når Ollama returnerer fakturabeløb som tekst i stedet for numerisk JSON.
+- Understøtter nu både danske beløbsformater som `1.471,20 DKK` og engelske formater som `1471.20`.
+- Ugyldige eller tomme beløb håndteres uden at afbryde AI-analysen.
+- Tilføjet regressionstest for beløbsnormalisering.
+
+## Verifikation
+
+- Regressionstest: 2 bestået.
+- Python-syntaks og diff-kontrol bestået.

MDfile/RELEASE_NOTES_v2.8.3.md

@@ -0,0 +1,38 @@
+# BMC Hub v2.8.3
+
+## Internetforbindelser og abonnementer
+
+- Ny hurtig oprettelse med særskilte flows for fysisk forbindelse, delt hovedfiber og BMCnet.
+- Delt hovedfiber oprettes med BMC Networks som ejer og uden produkt, abonnement eller abonnementssag.
+- BMCnet opretter og forbinder kunde, internetprodukt, abonnement og delt hovedforbindelse i ét flow.
+- Kundens adresse bruges til tolerant forslag af delt hovedforbindelse, inklusive mindre staveforskelle.
+- Forenklet BMCnet-formular, hvor tekniske værdier arves og kun et valgfrit notefelt vises.
+- Forbedret overblik over delte hovedforbindelser, BMCnet-kunder, kapacitet og økonomi.
+
+## Leverandørfakturaer
+
+- Hybrid fakturaudtræk kombinerer tekst, layout og AI med kontrolleret fallback.
+- Forbedret udtræk af danske beløb, fakturafelter og varelinjer fra forskellige leverandørformater.
+- Template Builder viser fundne data tydeligere og håndterer AI-fejl mere robust.
+- Internetfakturaer kan behandles og følges i internetforbindelsesmodulet.
+
+## E-mail og arbejdsgange
+
+- Forenklet valg af mailtype og arbejdsflow med tydeligere handlinger.
+- Leverandørfaktura-flow kan registrere internetfakturaer til efterfølgende behandling.
+- Forbedret leverandør- og kundematch samt mere kompakt visning af avancerede oplysninger.
+
+## Sager, kontakter og brugerflade
+
+- Kontakter fra andre virksomheder markeres tydeligt på en sag.
+- Kontakter kan oprettes direkte fra kontaktsøgningen, også når søgningen ikke giver resultat.
+- Bugrapporter bruger en hurtigere og mere stabil lokal indsamling af relevant sideinformation.
+- Rettelser til ALSO Cloud-søgning, fælles navigation og øvrige betjeningsdetaljer.
+- Plan for AI-baseret kundestemning og sikker fakturabehandling er gemt under `fremtidige planer`.
+
+## Verifikation
+
+- 279 tests bestået og 1 sprunget over.
+- Fire kendte, ikke-release-relaterede tests fejler fortsat: tre forældede invoice-error mocks og én databaseafhængig deaktiveringstest.
+- Nye regressionstests for hybrid fakturaudtræk og hurtig oprettelse af internetforbindelser består.
+- Python- og JavaScript-syntaks samt diff-kontrol bestået.

MDfile/RELEASE_NOTES_v2.8.4.md

@@ -0,0 +1,13 @@
+# BMC Hub v2.8.4
+
+## e-conomic ordreeksport
+
+- Ordremodulet arver nu de globale `ECONOMIC_READ_ONLY` og `ECONOMIC_DRY_RUN`, når de valgfrie `ORDRE_ECONOMIC_*`-indstillinger ikke er defineret.
+- Eksplicitte ordreindstillinger har fortsat førsteprioritet.
+- Sikker standard bevares: uden eksplicit konfiguration er eksport stadig read-only/dry-run.
+
+## Verifikation
+
+- Regressionstest for både global fallback og eksplicit ordreoverride består.
+- Relevante faktura- og internettests består.
+- Python-syntaks og diff-kontrol består.

MDfile/RELEASE_NOTES_v2.8.5.md

@@ -0,0 +1,13 @@
+# BMC Hub v2.8.5
+
+## e-conomic ordreeksport
+
+- Henter kundens standardopsætning fra e-conomic før oprettelse af en ordrekladde.
+- Medsender obligatoriske betalingsbetingelser, modtageroplysninger og momszone.
+- Bruger kundens valuta og adresseoplysninger fra e-conomic.
+- Viser e-conomics konkrete valideringsfejl i stedet for kun HTTP-status 400.
+
+## Verifikation
+
+- 9 relevante regressionstests består.
+- Python-syntaks og diff-kontrol består.

MDfile/RELEASE_NOTES_v2.8.6.md

@@ -0,0 +1,13 @@
+# BMC Hub v2.8.6
+
+## e-conomic ordreeksport
+
+- Bruger kundens gyldige standardlayout fra e-conomic i stedet for et ugyldigt lokalt standardnummer.
+- Kontrollerer produktnumre mod e-conomic inden eksport.
+- Ukendte lokale produktnumre eksporteres som fritekstlinjer uden ugyldig produktreference.
+- Bevarer produktreferencen, når produktet findes i e-conomic.
+
+## Verifikation
+
+- Fokuserede regressionstests består.
+- Python-syntaks og diff-kontrol består.

MDfile/RELEASE_NOTES_v2.8.7.md

@@ -0,0 +1,21 @@
+# BMC Hub v2.8.7
+
+## Varer, priser og e-conomic
+
+- Nyt varekatalog med importkontrol, låste e-conomic-koblinger og synkroniseringsstatus.
+- Lokale prisregler, særskilte prisrettigheder og bevarelse af priser på gemte kladder.
+- Kontrol af varer og priser før ordreeksport samt afstemning efter usikre eksportforsøg.
+- Ændring af eksisterende kunder og varer i e-conomic kræver en begrundet anmodning og godkendelse fra en anden bruger med særskilt rettighed.
+- Direkte ekstern skrivning er begrænset til oprettelse af kunder, varer og ordrekladder; godkendte kunde- og vareændringer har en særskilt adgangskontrol.
+
+## Installation
+
+- Kør migration `242_economic_product_integration.sql` og derefter `243_economic_four_eyes_changes.sql` før aktivering af den nye version.
+- Migrationerne tilføjer tabeller, felter, indeks, constraints og rettigheder. Eksisterende varenumre kobles ikke automatisk.
+- Tilknyt og kontrollér aftalen via **Indstillinger → Varer, priser og synkronisering**, før forbindelsen aktiveres. Se `docs/ECONOMIC_PRODUCT_CATALOG.md`.
+
+## Verifikation
+
+- 69 fokuserede tests består, inklusive seks lokale databasetests med rollback og uden eksterne e-conomic-skrivninger.
+- Isoleret browsertest består for varekobling, decimalpriser, livscyklus, prisregler og eksportfanen uden JavaScript-fejl.
+- Python- og JavaScript-syntakskontrol samt diff-kontrol består.

MDfile/RELEASE_NOTES_v2.8.8.md

@@ -0,0 +1,17 @@
+# BMC Hub v2.8.8
+
+## Rettelse af adgang til e-conomic-varekataloget
+
+- Tildeler de nye e-conomic-rettigheder til den eksisterende `Administrators`-gruppe.
+- Retter fejlen `Missing required permission: economic.catalog.view` for almindelige administratorer.
+- Andre grupper og brugere får ikke nye rettigheder automatisk.
+
+## Ordreeksport
+
+- Stopper eksporten før afsendelse, hvis et varenummer ikke findes i e-conomic.
+- Viser de manglende varenumre og sender ikke længere prislinjer uden den produktreference, som e-conomic kræver.
+
+## Installation
+
+- Kør migration `244_economic_permissions_backfill.sql` efter migration 242 og 243.
+- Migrationen er idempotent og ændrer kun gruppens koblinger til eksisterende rettigheder.

MDfile/RELEASE_NOTES_v2.8.9.md

@@ -0,0 +1,14 @@
+# BMC Hub v2.8.9
+
+## Produktoprettelse ved ordreeksport
+
+- Hvis en ordrelinjes vare ikke findes i e-conomic, åbnes et forhåndsvindue før eksport.
+- Vinduet viser varenummer, navn, salgspris, EAN/stregkode, beskrivelse og varegruppe for hver vare, der skal oprettes.
+- Brugeren vælger eller kontrollerer varegruppen og godkender samlet med **Opret varer og eksportér**.
+- Før godkendelsen udføres kun opslag. Efter godkendelsen oprettes de viste varer og derefter ordrekladden.
+- Vareoprettelse kræver fortsat rettigheden `economic.catalog.manage`; ordreeksport kræver `economic.documents.export`.
+
+## Verifikation
+
+- Regressionstest dækker den præcise e-conomic-payload med pris, EAN, beskrivelse og varegruppe.
+- Python- og JavaScript-syntakskontrol samt diff-kontrol består.

VERSION

@@ -1 +1 @@
-2.3.30
+2.8.16

app/admin/__init__.py

@@ -0,0 +1 @@
+"""Restricted administrative reporting modules."""

app/admin/archive_bundle.py

@@ -0,0 +1,254 @@
+"""Portable, checksummed Project CT archive bundles. Never contacts vTiger."""
+
+from __future__ import annotations
+
+import hashlib
+import json
+import os
+import socket
+import tempfile
+import zipfile
+from datetime import datetime, timezone
+from typing import Any, Iterable
+
+from psycopg2.extras import RealDictCursor
+
+from app.core.database import get_db_connection, release_db_connection
+
+BUNDLE_SCHEMA_VERSION = 1
+ENTRY_NAMES = ("versions.jsonl", "records.jsonl", "relations.jsonl", "checkpoints.jsonl", "files.jsonl")
+
+
+def file_sha256(path: str) -> str:
+    digest = hashlib.sha256()
+    with open(path, "rb") as source:
+        for chunk in iter(lambda: source.read(1024 * 1024), b""):
+            digest.update(chunk)
+    return digest.hexdigest()
+
+
+def _json_line(value: Any) -> bytes:
+    return (json.dumps(value, ensure_ascii=False, sort_keys=True, default=str) + "\n").encode("utf-8")
+
+
+def _write_cursor_entry(archive: zipfile.ZipFile, name: str, cursor, batch_size: int = 500) -> tuple[int, str]:
+    digest = hashlib.sha256()
+    count = 0
+    with archive.open(name, "w") as target:
+        while True:
+            rows = cursor.fetchmany(batch_size)
+            if not rows:
+                break
+            for row in rows:
+                raw = _json_line(dict(row))
+                target.write(raw)
+                digest.update(raw)
+                count += 1
+    return count, digest.hexdigest()
+
+
+def create_archive_bundle(through_version_id: int, initiated_by: int | None = None) -> tuple[str, dict]:
+    fd, path = tempfile.mkstemp(prefix="project-ct-", suffix=".zip")
+    os.close(fd)
+    conn = get_db_connection()
+    manifest = {
+        "schema_version": BUNDLE_SCHEMA_VERSION,
+        "created_at": datetime.now(timezone.utc).isoformat(),
+        "source_instance": socket.gethostname(),
+        "through_version_id": through_version_id,
+        "entries": {},
+        "files": {},
+        "contains_files": True,
+        "document_policy": "metadata_and_original_bytes",
+    }
+    try:
+        with zipfile.ZipFile(path, "w", compression=zipfile.ZIP_DEFLATED, compresslevel=6) as archive:
+            queries = {
+                "versions.jsonl": ("SELECT * FROM vtiger_archive_versions WHERE id<=%s ORDER BY id", (through_version_id,)),
+                "records.jsonl": ("SELECT * FROM vtiger_archive_records WHERE version_id<=%s ORDER BY module,vtiger_id,revision_no", (through_version_id,)),
+                "relations.jsonl": ("SELECT * FROM vtiger_archive_relations WHERE version_id<=%s ORDER BY id", (through_version_id,)),
+                "checkpoints.jsonl": (
+                    """SELECT module,MAX(source_modified_at) AS last_modified_at,MAX(vtiger_id) AS last_vtiger_id,
+                              %s::bigint AS last_successful_version_id,NOW() AS updated_at
+                       FROM vtiger_archive_records WHERE version_id<=%s GROUP BY module ORDER BY module""",
+                    (through_version_id, through_version_id),
+                ),
+                "files.jsonl": (
+                    """SELECT id,version_id,source_module,document_vtiger_id,resource_vtiger_id,filename,content_type,
+                              size_bytes,content_sha256,archived_at
+                       FROM vtiger_archive_files WHERE version_id<=%s ORDER BY id""",
+                    (through_version_id,),
+                ),
+            }
+            for index, (name, (sql, params)) in enumerate(queries.items()):
+                cursor = conn.cursor(name=f"project_ct_export_{index}", cursor_factory=RealDictCursor)
+                cursor.itersize = 500
+                cursor.execute(sql, params)
+                count, digest = _write_cursor_entry(archive, name, cursor)
+                cursor.close()
+                manifest["entries"][name] = {"count": count, "sha256": digest}
+            file_rows = conn.cursor(cursor_factory=RealDictCursor)
+            file_rows.execute(
+                """SELECT DISTINCT ON (content_sha256) content_sha256,content,size_bytes
+                   FROM vtiger_archive_files WHERE version_id<=%s ORDER BY content_sha256,id""",
+                (through_version_id,),
+            )
+            for row in file_rows:
+                content = bytes(row["content"])
+                digest = hashlib.sha256(content).hexdigest()
+                if digest != row["content_sha256"]:
+                    raise ValueError(f"Lokal filchecksum er ugyldig: {row['content_sha256']}")
+                entry_name = f"files/{digest}"
+                archive.writestr(entry_name, content)
+                manifest["files"][digest] = {"entry": entry_name, "size": len(content), "sha256": digest}
+            file_rows.close()
+            archive.writestr("manifest.json", json.dumps(manifest, ensure_ascii=False, sort_keys=True, indent=2, default=str))
+        manifest["bundle_sha256"] = file_sha256(path)
+        return path, manifest
+    except Exception:
+        if os.path.exists(path):
+            os.unlink(path)
+        raise
+    finally:
+        release_db_connection(conn)
+
+
+def _verify_entry(archive: zipfile.ZipFile, manifest: dict, name: str) -> None:
+    expected = ((manifest.get("entries") or {}).get(name) or {}).get("sha256")
+    if not expected:
+        raise ValueError(f"Manifest mangler checksum for {name}")
+    digest = hashlib.sha256()
+    with archive.open(name) as source:
+        for chunk in iter(lambda: source.read(1024 * 1024), b""):
+            digest.update(chunk)
+    if digest.hexdigest() != expected:
+        raise ValueError(f"Checksumfejl i {name}")
+
+
+def _rows(archive: zipfile.ZipFile, name: str) -> Iterable[dict]:
+    with archive.open(name) as source:
+        for line_number, raw in enumerate(source, 1):
+            if not raw.strip():
+                continue
+            try:
+                yield json.loads(raw)
+            except json.JSONDecodeError as exc:
+                raise ValueError(f"Ugyldig JSON i {name}, linje {line_number}") from exc
+
+
+def import_archive_bundle(path: str, initiated_by: int | None = None) -> dict:
+    bundle_digest = file_sha256(path)
+    conn = get_db_connection()
+    counts = {"versions": 0, "records": 0, "records_skipped": 0, "relations": 0, "checkpoints": 0}
+    try:
+        with zipfile.ZipFile(path) as archive:
+            try:
+                manifest = json.loads(archive.read("manifest.json"))
+            except (KeyError, json.JSONDecodeError) as exc:
+                raise ValueError("Filen er ikke en gyldig Project CT-arkivpakke") from exc
+            if manifest.get("schema_version") != BUNDLE_SCHEMA_VERSION:
+                raise ValueError(f"Ikke-understøttet arkivformat: {manifest.get('schema_version')}")
+            if manifest.get("contains_files") is not True:
+                raise ValueError("Pakken mangler originale vTiger-dokumentfiler")
+            for name in ENTRY_NAMES:
+                _verify_entry(archive, manifest, name)
+            for digest, info in (manifest.get("files") or {}).items():
+                entry_name = info.get("entry")
+                if not entry_name or entry_name not in archive.namelist():
+                    raise ValueError(f"Pakken mangler dokumentfil {digest}")
+                actual = hashlib.sha256(archive.read(entry_name)).hexdigest()
+                if actual != digest or actual != info.get("sha256"):
+                    raise ValueError(f"Checksumfejl i dokumentfil {digest}")
+
+            with conn.cursor(cursor_factory=RealDictCursor) as cursor:
+                version_map: dict[int, int] = {}
+                for row in _rows(archive, "versions.jsonl"):
+                    cursor.execute(
+                        """INSERT INTO vtiger_archive_versions
+                           (sync_kind,status,started_at,completed_at,source_cutoff,module_counts,warnings,
+                            critical_errors,control_report,control_approved_at,raw_export_sha256)
+                           VALUES (%s,%s,%s,%s,%s,%s::jsonb,%s::jsonb,%s::jsonb,%s::jsonb,%s,%s) RETURNING id""",
+                        (row["sync_kind"], row["status"], row["started_at"], row.get("completed_at"), row["source_cutoff"],
+                         json.dumps(row.get("module_counts") or {}), json.dumps(row.get("warnings") or []),
+                         json.dumps(row.get("critical_errors") or []), json.dumps(row.get("control_report") or {}),
+                         row.get("control_approved_at"), row.get("raw_export_sha256")),
+                    )
+                    version_map[int(row["id"])] = int(cursor.fetchone()["id"])
+                    counts["versions"] += 1
+
+                for row in _rows(archive, "records.jsonl"):
+                    cursor.execute(
+                        "SELECT id FROM vtiger_archive_records WHERE module=%s AND vtiger_id=%s AND payload_sha256=%s",
+                        (row["module"], row["vtiger_id"], row["payload_sha256"]),
+                    )
+                    if cursor.fetchone():
+                        counts["records_skipped"] += 1
+                        continue
+                    cursor.execute(
+                        "SELECT COALESCE(MAX(revision_no),0)+1 AS revision FROM vtiger_archive_records WHERE module=%s AND vtiger_id=%s",
+                        (row["module"], row["vtiger_id"]),
+                    )
+                    revision = int(cursor.fetchone()["revision"])
+                    cursor.execute(
+                        """INSERT INTO vtiger_archive_records
+                           (version_id,module,vtiger_id,revision_no,source_created_at,source_modified_at,is_deleted,payload,payload_sha256,archived_at)
+                           VALUES (%s,%s,%s,%s,%s,%s,%s,%s::jsonb,%s,%s)""",
+                        (version_map[int(row["version_id"])], row["module"], row["vtiger_id"], revision,
+                         row.get("source_created_at"), row.get("source_modified_at"), row.get("is_deleted", False),
+                         json.dumps(row["payload"], ensure_ascii=False), row["payload_sha256"], row.get("archived_at")),
+                    )
+                    counts["records"] += 1
+
+                counts["files"] = 0
+                counts["files_skipped"] = 0
+                for row in _rows(archive, "files.jsonl"):
+                    cursor.execute(
+                        """SELECT id FROM vtiger_archive_files
+                           WHERE source_module=%s AND document_vtiger_id=%s AND resource_vtiger_id=%s AND content_sha256=%s""",
+                        (row.get("source_module") or "Documents", row["document_vtiger_id"], row["resource_vtiger_id"], row["content_sha256"]),
+                    )
+                    if cursor.fetchone():
+                        counts["files_skipped"] += 1
+                        continue
+                    info = manifest["files"][row["content_sha256"]]
+                    content = archive.read(info["entry"])
+                    cursor.execute(
+                        """INSERT INTO vtiger_archive_files
+                           (version_id,source_module,document_vtiger_id,resource_vtiger_id,filename,content_type,size_bytes,
+                            content_sha256,content,archived_at)
+                           VALUES (%s,%s,%s,%s,%s,%s,%s,%s,%s,%s)""",
+                        (version_map[int(row["version_id"])], row.get("source_module") or "Documents", row["document_vtiger_id"], row["resource_vtiger_id"],
+                         row["filename"], row.get("content_type"), row["size_bytes"], row["content_sha256"], content,
+                         row.get("archived_at")),
+                    )
+                    counts["files"] += 1
+
+                for row in _rows(archive, "relations.jsonl"):
+                    cursor.execute(
+                        """INSERT INTO vtiger_archive_relations
+                           (version_id,source_module,source_vtiger_id,field_name,target_vtiger_id,target_module)
+                           VALUES (%s,%s,%s,%s,%s,%s) ON CONFLICT DO NOTHING""",
+                        (version_map[int(row["version_id"])], row["source_module"], row["source_vtiger_id"],
+                         row["field_name"], row["target_vtiger_id"], row.get("target_module")),
+                    )
+                    counts["relations"] += cursor.rowcount
+
+                for row in _rows(archive, "checkpoints.jsonl"):
+                    mapped_version = version_map.get(int(row["last_successful_version_id"])) if row.get("last_successful_version_id") else None
+                    cursor.execute(
+                        """INSERT INTO vtiger_archive_checkpoints
+                           (module,last_modified_at,last_vtiger_id,last_successful_version_id,updated_at)
+                           VALUES (%s,%s,%s,%s,%s) ON CONFLICT(module) DO UPDATE SET
+                           last_modified_at=GREATEST(vtiger_archive_checkpoints.last_modified_at,EXCLUDED.last_modified_at),
+                           last_vtiger_id=EXCLUDED.last_vtiger_id,last_successful_version_id=EXCLUDED.last_successful_version_id,
+                           updated_at=NOW()""",
+                        (row["module"], row.get("last_modified_at"), row.get("last_vtiger_id"), mapped_version, row.get("updated_at")),
+                    )
+                    counts["checkpoints"] += 1
+            conn.commit()
+            return {"bundle_sha256": bundle_digest, "manifest": manifest, "counts": counts, "contacted_vtiger": False}
+    except Exception:
+        conn.rollback()
+        raise
+    finally:
+        release_db_connection(conn)

app/admin/hub_impact.html

@@ -0,0 +1,60 @@
+{% extends "shared/frontend/base.html" %}
+{% block title %}Project CT · Hub Impact{% endblock %}
+{% block extra_css %}
+<style>
+.ct-shell{max-width:1500px;margin:auto}.ct-hero{border-radius:24px;padding:2rem;background:linear-gradient(120deg,#082f49,#0f4c75 55%,#2563eb);color:#fff;box-shadow:0 22px 55px rgba(8,47,73,.22)}
+.ct-panel{background:var(--bs-body-bg);border:1px solid rgba(15,76,117,.14);border-radius:18px;box-shadow:0 10px 28px rgba(15,76,117,.06)}
+.ct-kpi{border-radius:16px;padding:1.1rem;background:linear-gradient(145deg,rgba(15,76,117,.08),rgba(37,99,235,.03));height:100%}.ct-kpi strong{font-size:1.7rem}.ct-delta.positive{color:#16803c}.ct-delta.negative{color:#dc3545}
+.ct-status{display:inline-flex;align-items:center;gap:.45rem;padding:.38rem .75rem;border-radius:999px;font-weight:700}.ct-status.ready{background:#dcfce7;color:#166534}.ct-status.blocked{background:#fee2e2;color:#991b1b}
+.ct-table th{font-size:.75rem;text-transform:uppercase;letter-spacing:.04em;color:#64748b}.ct-empty{padding:3rem;text-align:center;color:#64748b}
+</style>
+{% endblock %}
+{% block content %}
+<main class="container-fluid px-4 py-4 ct-shell">
+ <section class="ct-hero mb-4 d-flex flex-wrap justify-content-between align-items-center gap-3">
+  <div><div class="text-uppercase small fw-bold opacity-75 mb-2">Fortrolig · kun superadmin</div><h1 class="h2 mb-2">Project CT · Hub Impact</h1><p class="mb-0 opacity-75">Dokumentér effekten af Hub mod et permanent vTiger-arkiv.</p></div>
+  <div class="text-end"><div id="readinessBadge" class="ct-status blocked">Indlæser arkivstatus…</div><div class="small opacity-75 mt-2" id="readinessReasons"></div></div>
+ </section>
+
+ <section class="ct-panel p-3 p-lg-4 mb-4">
+  <div class="d-flex flex-wrap justify-content-between gap-3 mb-3"><div><h2 class="h5 mb-1">Ny reproducerbar sammenligning</h2><div class="small text-muted">Perioderne skal have præcis samme antal kalenderdage.</div></div><div class="d-flex flex-wrap gap-2"><button class="btn btn-outline-secondary" id="syncFull">Kør fuld sync</button><button class="btn btn-outline-primary" id="syncIncremental">Kør inkrementel sync</button><button class="btn btn-outline-danger" id="syncFinal">Kør final sync</button><button class="btn btn-outline-success" id="approveFinal">Godkend final kontrol</button><a class="btn btn-dark" id="bundleExport">Download pakke til prod</a><button class="btn btn-outline-dark" id="bundleImportBtn">Importér arkivpakke</button><input type="file" id="bundleImportFile" accept=".zip" hidden></div></div>
+  <div class="row g-3 align-items-end">
+   <div class="col-lg-3"><label class="form-label fw-semibold">Arkivversion</label><select id="archiveVersion" class="form-select"></select></div>
+   <div class="col-sm-6 col-lg-2"><label class="form-label fw-semibold">vTiger fra</label><input id="vtFrom" type="date" class="form-control"></div>
+   <div class="col-sm-6 col-lg-2"><label class="form-label fw-semibold">vTiger til</label><input id="vtTo" type="date" class="form-control"></div>
+   <div class="col-sm-6 col-lg-2"><label class="form-label fw-semibold">Hub fra</label><input id="hubFrom" type="date" class="form-control"></div>
+   <div class="col-sm-6 col-lg-2"><label class="form-label fw-semibold">Hub til</label><input id="hubTo" type="date" class="form-control"></div>
+   <div class="col-lg-1 d-grid gap-2"><button id="runReport" class="btn btn-primary">Kør</button><a id="rawExport" class="btn btn-sm btn-outline-secondary">Rådata</a></div>
+  </div><div id="feedback" class="small mt-3 text-muted"></div>
+ </section>
+
+ <section id="resultArea" class="d-none">
+  <div class="d-flex justify-content-between align-items-center mb-3"><h2 class="h4 mb-0">Resultat</h2><a id="excelExport" class="btn btn-success">Eksportér Excel</a></div>
+  <div class="row g-3 mb-4" id="kpis"></div>
+  <div class="ct-panel p-4 mb-4"><div class="d-flex align-items-center gap-2 mb-3"><i class="bi bi-speedometer2 text-primary fs-4"></i><h3 class="h5 mb-0">Hvad Hub effektiviserer og optimerer</h3></div><div id="impactEvidence" class="row g-3"></div><div class="small text-muted mt-3">Positive og negative ændringer vises ensartet. Tallene sammenligner lige lange perioder og er dokumentation—ikke en skjult vægtet score.</div></div>
+  <div class="ct-panel p-3 p-lg-4 mb-4"><h3 class="h5 mb-3">Pr. medarbejder</h3><div class="table-responsive"><table class="table align-middle ct-table"><thead><tr><th>Kilde</th><th>Medarbejder</th><th>E-mail</th><th>Timer</th><th>Registreringer</th><th>Sager</th><th>Ordrer</th><th>Timer/dag</th></tr></thead><tbody id="employeeRows"></tbody></table></div></div>
+  <div class="row g-4"><div class="col-lg-7"><div class="ct-panel p-4 h-100"><h3 class="h5">Afvigelser udeladt fra KPI</h3><div id="anomalies"></div></div></div><div class="col-lg-5"><div class="ct-panel p-4 h-100"><h3 class="h5">Datakvalitet</h3><div id="quality"></div></div></div></div>
+ </section>
+
+ <section class="ct-panel p-4 mt-4"><h2 class="h5 mb-3">Gemte rapporter</h2><div id="savedReports" class="list-group list-group-flush"></div></section>
+ <section class="ct-panel p-4 mt-4"><div class="d-flex justify-content-between align-items-center mb-3"><div><h2 class="h5 mb-1">Flytning mellem test og produktion</h2><div class="small text-muted">Checksummede arkivpakker. Import læser kun ZIP-filen og kontakter aldrig vTiger.</div><div class="small fw-semibold mt-1" id="fileArchiveStatus"></div></div><button class="btn btn-sm btn-outline-secondary" id="refreshTransfers">Opdatér</button></div><div id="transferRows" class="table-responsive ct-empty">Ingen overførsler endnu.</div></section>
+</main>
+{% endblock %}
+{% block extra_js %}
+<script>
+const esc=v=>String(v??'').replace(/[&<>"']/g,c=>({'&':'&amp;','<':'&lt;','>':'&gt;','"':'&quot;',"'":'&#39;'}[c]));
+const iso=d=>d.toISOString().slice(0,10); let optionsData={};
+function defaults(){const now=new Date(),hTo=new Date(now),hFrom=new Date(now),vTo=new Date(now),vFrom=new Date(now);hFrom.setDate(hFrom.getDate()-29);vTo.setDate(hFrom.getDate()-1);vFrom.setDate(vTo.getDate()-29);hubTo.value=iso(hTo);hubFrom.value=iso(hFrom);vtTo.value=iso(vTo);vtFrom.value=iso(vFrom)}
+async function api(url,opt={}){const r=await fetch(url,{credentials:'include',...opt,headers:{'Content-Type':'application/json',...(opt.headers||{})}});if(!r.ok){let e={};try{e=await r.json()}catch{}throw new Error(e.detail||`HTTP ${r.status}`)}return r.json()}
+async function loadOptions(){optionsData=await api('/api/v1/admin/hub-impact/options');archiveVersion.innerHTML=optionsData.versions.map(v=>`<option value="${v.id}">Version ${v.id} · ${esc(v.sync_kind)} · ${new Date(v.completed_at).toLocaleString('da-DK')}${v.control_approved_at?' · godkendt':''}</option>`).join('');setRawLink();const ready=optionsData.readiness.ready;readinessBadge.className=`ct-status ${ready?'ready':'blocked'}`;readinessBadge.textContent=ready?'Klar til opsigelse':'Ikke klar til opsigelse';readinessReasons.textContent=(optionsData.readiness.reasons||[]).join(' · ');savedReports.innerHTML=optionsData.reports.length?optionsData.reports.map(r=>`<button class="list-group-item list-group-item-action d-flex justify-content-between" onclick="openReport(${r.id})"><span>Rapport #${r.id} · arkiv v${r.archive_version_id}</span><small>${esc(r.vtiger_from)}–${esc(r.vtiger_to)} / ${esc(r.hub_from)}–${esc(r.hub_to)}</small></button>`).join(''):'<div class="text-muted">Ingen gemte rapporter endnu.</div>'}
+async function loadTransfers(){const data=await api('/api/v1/admin/vtiger-archive/status');const files=data.file_archive||[];fileArchiveStatus.textContent=files.length?`Originale filer i arkivet: ${files.map(x=>`${x.source_module} ${x.files} (${(Number(x.size_bytes)/1048576).toFixed(1)} MB)`).join(' · ')}`:'Ingen originale filer arkiveret endnu.';const rows=data.transfers||[];transferRows.className='table-responsive';transferRows.innerHTML=rows.length?`<table class="table align-middle ct-table mb-0"><thead><tr><th>Tid</th><th>Retning</th><th>Status</th><th>Til version</th><th>Checksum</th><th>Indhold</th></tr></thead><tbody>${rows.map(x=>`<tr><td>${new Date(x.completed_at||x.started_at).toLocaleString('da-DK')}</td><td>${x.direction==='export'?'Test → prod':'Pakke → denne server'}</td><td><span class="badge ${x.status==='completed'?'bg-success':x.status==='failed'?'bg-danger':'bg-warning text-dark'}">${esc(x.status)}</span></td><td>${x.through_version_id||'—'}</td><td><code>${esc((x.bundle_sha256||'').slice(0,12))}${x.bundle_sha256?'…':'—'}</code></td><td>${Object.entries(x.counts||{}).map(([k,v])=>`${esc(k)}: ${v}`).join(' · ')||esc(x.error_message||'—')}</td></tr>`).join('')}</tbody></table>`:'<div class="ct-empty">Ingen overførsler endnu.</div>'}
+function setRawLink(){rawExport.href=archiveVersion.value?`/api/v1/admin/vtiger-archive/versions/${archiveVersion.value}/raw-export`:'#';bundleExport.href=archiveVersion.value?`/api/v1/admin/vtiger-archive/bundle.zip?through_version_id=${archiveVersion.value}`:'#'}archiveVersion.onchange=setRawLink;
+function render(id,r){resultArea.classList.remove('d-none');excelExport.href=`/api/v1/admin/hub-impact/reports/${id}/export.xlsx`;const labels={hours:'Timer',time_entries:'Tidsregistreringer',cases:'Sager',orders:'Ordrer'};kpis.innerHTML=Object.entries(labels).map(([k,l])=>{const d=r.comparison[k],pct=r.improvement?.percent?.[k],cls=d>0?'positive':d<0?'negative':'';return `<div class="col-sm-6 col-xl-3"><div class="ct-kpi"><div class="text-muted small fw-bold">${l}</div><div class="d-flex justify-content-between mt-2"><span>vTiger <strong>${r.vtiger.totals[k]}</strong></span><span>Hub <strong>${r.hub.totals[k]}</strong></span></div><div class="ct-delta ${cls} mt-2 fw-bold">Forskel ${d>0?'+':''}${d}${pct==null?'':` · ${pct>0?'+':''}${pct}%`}</div></div></div>`}).join('');impactEvidence.innerHTML=(r.improvement?.evidence||[]).map((text,i)=>`<div class="col-md-6"><div class="ct-kpi d-flex gap-3 align-items-center"><span class="rounded-circle bg-primary text-white d-inline-flex align-items-center justify-content-center" style="width:34px;height:34px;flex:0 0 34px">${i+1}</span><strong class="fs-6">${esc(text)}</strong></div></div>`).join('')||'<div class="text-muted">Ikke nok vTiger-baseline til at beregne procentvis effekt.</div>';employeeRows.innerHTML=['vtiger','hub'].flatMap(src=>r[src].employees.map(x=>`<tr><td><span class="badge ${src==='hub'?'bg-primary':'bg-secondary'}">${src}</span></td><td>${esc(x.name)}</td><td>${esc(x.email||'—')}</td><td>${x.hours}</td><td>${x.time_entries}</td><td>${x.cases}</td><td>${x.orders}</td><td>${x.productivity.hours_per_workday}</td></tr>`)).join('');const aa=[...r.vtiger.anomalies,...r.hub.anomalies];anomalies.innerHTML=aa.length?aa.map(a=>`<div class="border-bottom py-2"><strong>${esc(a.source)}</strong> · ${esc(a.type)} · #${esc(a.id)} · ${a.hours} timer</div>`).join(''):'<div class="text-success">Ingen afvigelser i perioderne.</div>';quality.innerHTML=['vtiger','hub'].map(src=>`<div class="mb-3"><strong>${src}</strong><div>Manglende datoer: ${r[src].data_quality.missing_dates}</div><div>Ikke matchede medarbejdere: ${r[src].data_quality.unmatched_employees.length}</div></div>`).join('')}
+async function openReport(id){feedback.textContent='Indlæser rapport…';try{const row=await api(`/api/v1/admin/hub-impact/reports/${id}`);render(id,row.result);feedback.textContent=`Rapport #${id} indlæst.`}catch(e){feedback.textContent=e.message}}
+runReport.onclick=async()=>{runReport.disabled=true;feedback.textContent='Beregner og gemmer rapport…';try{const x=await api('/api/v1/admin/hub-impact/reports',{method:'POST',body:JSON.stringify({archive_version_id:Number(archiveVersion.value),vtiger_from:vtFrom.value,vtiger_to:vtTo.value,hub_from:hubFrom.value,hub_to:hubTo.value})});render(x.id,x.result);feedback.textContent=`Rapport #${x.id} er gemt reproducerbart.`;await loadOptions()}catch(e){feedback.textContent=e.message}finally{runReport.disabled=false}};
+async function sync(kind,button){if(kind==='final'&&!confirm('Final sync bruges som grundlag for opsigelsesgodkendelsen. Fortsæt?'))return;button.disabled=true;feedback.textContent=`Kører ${kind} sync…`;try{const r=await api(`/api/v1/admin/vtiger-archive/sync/${kind}`,{method:'POST'});feedback.textContent=`Arkivversion ${r.version_id}: ${r.status}`;await loadOptions()}catch(e){feedback.textContent=e.message}finally{button.disabled=false}}
+approveFinal.onclick=async()=>{const final=optionsData.versions.find(v=>v.sync_kind==='final');if(!final){feedback.textContent='Der findes endnu ingen fuldført final sync.';return}approveFinal.disabled=true;try{await api(`/api/v1/admin/vtiger-archive/versions/${final.id}/approve-control`,{method:'POST'});feedback.textContent=`Kontrolrapport for final version ${final.id} er godkendt.`;await loadOptions()}catch(e){feedback.textContent=e.message}finally{approveFinal.disabled=false}};
+bundleImportBtn.onclick=()=>bundleImportFile.click();bundleImportFile.onchange=async()=>{const file=bundleImportFile.files[0];if(!file)return;if(!confirm(`Importér ${file.name}? Importen bruger kun filen og kontakter aldrig vTiger.`))return;bundleImportBtn.disabled=true;feedback.textContent='Validerer checksums og importerer hele arkivpakken…';try{const form=new FormData();form.append('file',file);const response=await fetch('/api/v1/admin/vtiger-archive/import-bundle',{method:'POST',body:form,credentials:'include'});const data=await response.json();if(!response.ok)throw new Error(data.detail||`HTTP ${response.status}`);feedback.textContent=data.already_imported?'Denne præcise pakke var allerede importeret; intet blev duplikeret.':`Import færdig: ${data.counts.records} revisioner, ${data.counts.relations} relationer. vTiger kontaktet: nej.`;await Promise.all([loadOptions(),loadTransfers()])}catch(e){feedback.textContent=e.message}finally{bundleImportBtn.disabled=false;bundleImportFile.value=''}};
+refreshTransfers.onclick=()=>loadTransfers().catch(e=>feedback.textContent=e.message);syncFull.onclick=()=>sync('full',syncFull);syncIncremental.onclick=()=>sync('incremental',syncIncremental);syncFinal.onclick=()=>sync('final',syncFinal);defaults();Promise.all([loadOptions(),loadTransfers()]).catch(e=>feedback.textContent=e.message);
+</script>
+{% endblock %}

app/admin/hub_impact.py

@@ -0,0 +1,235 @@
+"""Reproducible vTiger-versus-Hub impact metrics for Project CT."""
+
+from __future__ import annotations
+
+import hashlib
+import json
+from collections import defaultdict
+from datetime import date, datetime, timedelta
+from decimal import Decimal, InvalidOperation
+from typing import Any
+
+from app.core.database import execute_insert, execute_query, execute_query_single
+from app.services.vtiger_service import VTigerService
+
+DATE_FIELDS = ("worked_date", "date", "createdtime", "created_at", "modifiedtime")
+EMAIL_FIELDS = ("email1", "email", "email_address", "user_email")
+USER_REF_FIELDS = ("assigned_user_id", "creator", "created_by", "userid", "user_id")
+
+
+def _date(value: Any) -> date | None:
+    if isinstance(value, datetime):
+        return value.date()
+    if isinstance(value, date):
+        return value
+    try:
+        return datetime.fromisoformat(str(value or "").strip().replace("Z", "+00:00")).date()
+    except (ValueError, TypeError):
+        return None
+
+
+def _first(payload: dict, fields: tuple[str, ...]):
+    return next((payload.get(field) for field in fields if payload.get(field) not in (None, "")), None)
+
+
+def _hours(payload: dict) -> Decimal:
+    return VTigerService._extract_timelog_hours(payload)
+
+
+def _archive_snapshot(version_id: int) -> list[dict[str, Any]]:
+    return execute_query(
+        """SELECT DISTINCT ON (module,vtiger_id) module,vtiger_id,payload,is_deleted
+           FROM vtiger_archive_records WHERE version_id <= %s
+           ORDER BY module,vtiger_id,revision_no DESC""", (version_id,),
+    ) or []
+
+
+def _hub_users() -> tuple[dict[int, dict], dict[str, dict]]:
+    rows = execute_query("SELECT user_id,email,full_name,username FROM users") or []
+    by_id = {int(row["user_id"]): dict(row) for row in rows}
+    by_email = {str(row.get("email") or "").strip().lower(): dict(row) for row in rows if row.get("email")}
+    return by_id, by_email
+
+
+def _employee_bucket(store: dict, key: str, name: str, email: str | None):
+    if key not in store:
+        store[key] = {"key": key, "name": name, "email": email, "hours": Decimal("0"),
+                      "time_entries": 0, "cases": 0, "orders": 0}
+    return store[key]
+
+
+def _finalize(metrics: dict[str, Any], start: date, end: date) -> dict[str, Any]:
+    days = (end - start).days + 1
+    workdays = max(sum(1 for offset in range(days) if (start + timedelta(days=offset)).weekday() < 5), 1)
+    employees = []
+    for item in metrics["employees"].values():
+        normalized = dict(item)
+        normalized["hours"] = round(float(item["hours"]), 2)
+        normalized["productivity"] = {
+            "hours_per_workday": round(normalized["hours"] / workdays, 2),
+            "registrations_per_workday": round(normalized["time_entries"] / workdays, 2),
+            "cases_per_workday": round(normalized["cases"] / workdays, 2),
+            "orders_per_workday": round(normalized["orders"] / workdays, 2),
+            "deliveries_per_workday": round((normalized["time_entries"] + normalized["cases"] + normalized["orders"]) / workdays, 2),
+        }
+        employees.append(normalized)
+    employees.sort(key=lambda row: (row.get("name") or "").lower())
+    totals = {key: sum(float(row[key]) for row in employees) for key in ("hours", "time_entries", "cases", "orders")}
+    totals["hours"] = round(totals["hours"], 2)
+    totals["time_entries"] = int(totals["time_entries"])
+    totals["cases"] = int(totals["cases"])
+    totals["orders"] = int(totals["orders"])
+    totals["productivity"] = {
+        "hours_per_workday": round(totals["hours"] / workdays, 2),
+        "registrations_per_workday": round(totals["time_entries"] / workdays, 2),
+        "cases_per_workday": round(totals["cases"] / workdays, 2),
+        "orders_per_workday": round(totals["orders"] / workdays, 2),
+        "deliveries_per_workday": round((totals["time_entries"] + totals["cases"] + totals["orders"]) / workdays, 2),
+        "hours_per_case_or_order": round(totals["hours"] / max(totals["cases"] + totals["orders"], 1), 2),
+    }
+    return {"totals": totals, "employees": employees, "anomalies": metrics["anomalies"],
+            "data_quality": metrics["data_quality"], "workdays": workdays}
+
+
+def _vtiger_metrics(records: list[dict], start: date, end: date, hub_email_users: dict[str, dict]) -> dict:
+    active = [row for row in records if not row.get("is_deleted")]
+    vt_users = {}
+    for row in active:
+        if row["module"] != "Users":
+            continue
+        payload = row["payload"] or {}
+        email = str(_first(payload, EMAIL_FIELDS) or "").strip().lower()
+        vt_users[row["vtiger_id"]] = {
+            "email": email or None,
+            "name": str(payload.get("first_name") or "") + " " + str(payload.get("last_name") or payload.get("user_name") or row["vtiger_id"]),
+        }
+    result = {"employees": {}, "anomalies": [], "data_quality": {"unmatched_employees": [], "missing_dates": 0}}
+    module_metric = {"Timelog": "time_entries", "Cases": "cases", "SalesOrder": "orders"}
+    for row in active:
+        metric = module_metric.get(row["module"])
+        if not metric:
+            continue
+        payload = row["payload"] or {}
+        occurred = _date(_first(payload, DATE_FIELDS))
+        if not occurred:
+            result["data_quality"]["missing_dates"] += 1
+            continue
+        if occurred < start or occurred > end:
+            continue
+        user_ref = str(_first(payload, USER_REF_FIELDS) or "")
+        vt_user = vt_users.get(user_ref, {"email": None, "name": user_ref or "Ukendt vTiger-bruger"})
+        email = vt_user.get("email")
+        matched = hub_email_users.get(email) if email else None
+        key = f"hub:{matched['user_id']}" if matched else f"vtiger:{user_ref or 'unknown'}"
+        name = str(matched.get("full_name") or matched.get("username")) if matched else str(vt_user.get("name") or key).strip()
+        bucket = _employee_bucket(result["employees"], key, name, email)
+        if not matched and key not in result["data_quality"]["unmatched_employees"]:
+            result["data_quality"]["unmatched_employees"].append(key)
+        if metric == "time_entries":
+            hours = _hours(payload)
+            if hours > 16:
+                result["anomalies"].append({"source": "vtiger", "type": "over_16_hours", "id": row["vtiger_id"], "hours": float(hours)})
+                continue
+            bucket["hours"] += hours
+        bucket[metric] += 1
+    return result
+
+
+def _hub_metrics(start: date, end: date, hub_users: dict[int, dict]) -> dict:
+    result = {"employees": {}, "anomalies": [], "data_quality": {"unmatched_employees": [], "missing_dates": 0}}
+    times = execute_query(
+        """SELECT id,medarbejder_id,worked_date,start_tid,created_at,aktiv_timer,
+                  COALESCE(faktisk_tid_min::numeric/60,approved_hours,original_hours,0) AS hours
+           FROM tmodule_times WHERE vtiger_id IS NULL
+             AND COALESCE(worked_date,start_tid::date,created_at::date) BETWEEN %s AND %s""", (start, end),
+    ) or []
+    for row in times:
+        user = hub_users.get(int(row["medarbejder_id"])) if row.get("medarbejder_id") else None
+        key = f"hub:{user['user_id']}" if user else "hub:unknown"
+        bucket = _employee_bucket(result["employees"], key,
+                                  str((user or {}).get("full_name") or (user or {}).get("username") or "Ukendt Hub-bruger"),
+                                  (user or {}).get("email"))
+        if not user and key not in result["data_quality"]["unmatched_employees"]:
+            result["data_quality"]["unmatched_employees"].append(key)
+        hours = Decimal(str(row.get("hours") or 0))
+        if row.get("aktiv_timer") or hours > 16:
+            result["anomalies"].append({"source": "hub", "type": "active_timer" if row.get("aktiv_timer") else "over_16_hours",
+                                        "id": row["id"], "hours": float(hours)})
+            continue
+        bucket["hours"] += hours
+        bucket["time_entries"] += 1
+    cases = execute_query(
+        """SELECT id,created_by_user_id,created_at FROM sag_sager
+           WHERE deleted_at IS NULL AND created_at::date BETWEEN %s AND %s""", (start, end),
+    ) or []
+    orders = execute_query(
+        "SELECT id,created_by,order_date FROM tmodule_orders WHERE order_date BETWEEN %s AND %s", (start, end),
+    ) or []
+    for rows, metric, user_field in ((cases, "cases", "created_by_user_id"), (orders, "orders", "created_by")):
+        for row in rows:
+            user = hub_users.get(int(row[user_field])) if row.get(user_field) else None
+            key = f"hub:{user['user_id']}" if user else "hub:unknown"
+            bucket = _employee_bucket(result["employees"], key,
+                                      str((user or {}).get("full_name") or (user or {}).get("username") or "Ukendt Hub-bruger"),
+                                      (user or {}).get("email"))
+            if not user and key not in result["data_quality"]["unmatched_employees"]:
+                result["data_quality"]["unmatched_employees"].append(key)
+            bucket[metric] += 1
+    return result
+
+
+def build_impact_report(version_id: int, vtiger_from: date, vtiger_to: date, hub_from: date, hub_to: date) -> dict:
+    vt_days = (vtiger_to - vtiger_from).days + 1
+    hub_days = (hub_to - hub_from).days + 1
+    if vt_days <= 0 or hub_days <= 0 or vt_days != hub_days:
+        raise ValueError("vTiger- og Hub-perioderne skal være gyldige og lige lange")
+    version = execute_query_single(
+        "SELECT id,status,source_cutoff FROM vtiger_archive_versions WHERE id=%s", (version_id,),
+    )
+    if not version or version.get("status") != "completed":
+        raise ValueError("Vælg en fuldført arkivversion")
+    by_id, by_email = _hub_users()
+    vtiger = _finalize(_vtiger_metrics(_archive_snapshot(version_id), vtiger_from, vtiger_to, by_email), vtiger_from, vtiger_to)
+    hub = _finalize(_hub_metrics(hub_from, hub_to, by_id), hub_from, hub_to)
+    keys = ("hours", "time_entries", "cases", "orders")
+    delta = {key: round(float(hub["totals"][key]) - float(vtiger["totals"][key]), 2) for key in keys}
+    percent = {
+        key: (round(delta[key] / float(vtiger["totals"][key]) * 100, 1) if float(vtiger["totals"][key]) else None)
+        for key in keys
+    }
+    productivity_keys = ("hours_per_workday", "registrations_per_workday", "cases_per_workday",
+                         "orders_per_workday", "deliveries_per_workday", "hours_per_case_or_order")
+    productivity_delta = {}
+    for key in productivity_keys:
+        old, new = float(vtiger["totals"]["productivity"][key]), float(hub["totals"]["productivity"][key])
+        productivity_delta[key] = {"delta": round(new - old, 2), "percent": round((new - old) / old * 100, 1) if old else None}
+    evidence = []
+    for key, label in (("deliveries_per_workday", "samlet registreret output pr. arbejdsdag"),
+                       ("cases_per_workday", "sager pr. arbejdsdag"),
+                       ("orders_per_workday", "ordrer pr. arbejdsdag"),
+                       ("registrations_per_workday", "tidsregistreringer pr. arbejdsdag")):
+        change = productivity_delta[key]
+        if change["percent"] is not None:
+            direction = "mere" if change["percent"] >= 0 else "mindre"
+            evidence.append(f"Hub registrerer {abs(change['percent']):.1f}% {direction} {label}.")
+    return {
+        "archive_version": {"id": version_id, "source_cutoff": version.get("source_cutoff")},
+        "periods": {"vtiger": {"from": vtiger_from, "to": vtiger_to, "days": vt_days},
+                    "hub": {"from": hub_from, "to": hub_to, "days": hub_days}},
+        "vtiger": vtiger, "hub": hub,
+        "comparison": delta,
+        "improvement": {"percent": percent, "productivity": productivity_delta, "evidence": evidence},
+    }
+
+
+def save_impact_report(result: dict, generated_by: int) -> int:
+    canonical = json.dumps(result, ensure_ascii=False, sort_keys=True, separators=(",", ":"), default=str)
+    periods = result["periods"]
+    return int(execute_insert(
+        """INSERT INTO hub_impact_reports
+           (archive_version_id,vtiger_from,vtiger_to,hub_from,hub_to,result,result_sha256,generated_by)
+           VALUES (%s,%s,%s,%s,%s,%s::jsonb,%s,%s) RETURNING id""",
+        (result["archive_version"]["id"], periods["vtiger"]["from"], periods["vtiger"]["to"],
+         periods["hub"]["from"], periods["hub"]["to"], canonical,
+         hashlib.sha256(canonical.encode()).hexdigest(), generated_by),
+    ))

app/admin/router.py

@@ -0,0 +1,344 @@
+"""Superadmin-only Project CT archive endpoints."""
+
+from __future__ import annotations
+
+import hashlib
+import io
+import json
+import os
+import tempfile
+from datetime import date
+from fastapi import APIRouter, Depends, File, HTTPException, Query, UploadFile, status
+from fastapi.responses import FileResponse, Response
+from starlette.background import BackgroundTask
+from pydantic import BaseModel
+
+from app.admin.vtiger_archive import ARCHIVE_MODULES, run_archive_sync, termination_readiness
+from app.admin.hub_impact import build_impact_report, save_impact_report
+from app.admin.archive_bundle import create_archive_bundle, file_sha256, import_archive_bundle
+from app.core.auth_dependencies import get_current_user
+from app.core.database import execute_query, execute_query_single
+
+router = APIRouter()
+
+
+class ImpactReportRequest(BaseModel):
+    archive_version_id: int
+    vtiger_from: date
+    vtiger_to: date
+    hub_from: date
+    hub_to: date
+
+
+def require_hidden_superadmin(current_user: dict = Depends(get_current_user)) -> dict:
+    # This feature must not disclose its existence to ordinary users.
+    if not current_user.get("is_superadmin"):
+        raise HTTPException(status_code=status.HTTP_404_NOT_FOUND, detail="Not found")
+    return current_user
+
+
+@router.get("/admin/vtiger-archive/status")
+async def archive_status(current_user: dict = Depends(require_hidden_superadmin)):
+    versions = execute_query(
+        """SELECT id,sync_kind,status,started_at,completed_at,source_cutoff,module_counts,
+                  critical_errors,control_report,control_approved_at,raw_export_sha256
+           FROM vtiger_archive_versions ORDER BY id DESC LIMIT 25"""
+    ) or []
+    checkpoints = execute_query(
+        "SELECT * FROM vtiger_archive_checkpoints ORDER BY module"
+    ) or []
+    transfers = execute_query(
+        """SELECT id,direction,bundle_sha256,through_version_id,source_instance,status,counts,
+                  error_message,started_at,completed_at
+           FROM vtiger_archive_transfers ORDER BY id DESC LIMIT 25"""
+    ) or []
+    file_archive = execute_query(
+        """SELECT source_module,COUNT(*)::integer AS files,SUM(size_bytes)::bigint AS size_bytes
+           FROM vtiger_archive_files GROUP BY source_module ORDER BY source_module"""
+    ) or []
+    return {"versions": versions, "checkpoints": checkpoints, "transfers": transfers,
+            "file_archive": file_archive, "readiness": termination_readiness()}
+
+
+@router.post("/admin/vtiger-archive/sync/{sync_kind}")
+async def archive_sync(sync_kind: str, current_user: dict = Depends(require_hidden_superadmin)):
+    return await run_archive_sync(sync_kind, int(current_user["id"]))
+
+
+@router.post("/admin/vtiger-archive/versions/{version_id}/approve-control")
+async def approve_control(version_id: int, current_user: dict = Depends(require_hidden_superadmin)):
+    version = execute_query_single(
+        "SELECT * FROM vtiger_archive_versions WHERE id=%s", (version_id,),
+    )
+    if not version:
+        raise HTTPException(status_code=404, detail="Arkivversionen findes ikke")
+    if version.get("status") != "completed" or version.get("critical_errors"):
+        raise HTTPException(status_code=409, detail="En fejlet eller ukomplet kontrolrapport kan ikke godkendes")
+    counts = version.get("module_counts") or {}
+    missing = [module for module in ARCHIVE_MODULES if module not in counts]
+    if missing:
+        raise HTTPException(status_code=409, detail=f"Kontrolrapport mangler moduler: {', '.join(missing)}")
+    execute_query(
+        """UPDATE vtiger_archive_versions SET control_approved_at=NOW(),control_approved_by=%s
+           WHERE id=%s""", (current_user["id"], version_id), fetch=False,
+    )
+    return {"approved": True, "version_id": version_id, "readiness": termination_readiness()}
+
+
+@router.get("/admin/vtiger-archive/versions/{version_id}/raw-export")
+async def raw_export(
+    version_id: int,
+    module: str | None = Query(None),
+    current_user: dict = Depends(require_hidden_superadmin),
+):
+    version = execute_query_single("SELECT id FROM vtiger_archive_versions WHERE id=%s", (version_id,))
+    if not version:
+        raise HTTPException(status_code=404, detail="Arkivversionen findes ikke")
+    params: list[object] = [version_id]
+    module_filter = ""
+    if module:
+        module_filter = "AND module=%s"
+        params.append(module)
+    rows = execute_query(
+        f"""SELECT DISTINCT ON (module,vtiger_id) module,vtiger_id,revision_no,
+                   source_created_at,source_modified_at,is_deleted,payload,payload_sha256
+            FROM vtiger_archive_records WHERE version_id <= %s {module_filter}
+            ORDER BY module,vtiger_id,revision_no DESC""", tuple(params),
+    ) or []
+    relations = execute_query(
+        """SELECT source_module,source_vtiger_id,field_name,target_vtiger_id,target_module
+           FROM vtiger_archive_relations WHERE version_id <= %s
+           ORDER BY source_module,source_vtiger_id,field_name,target_vtiger_id""", (version_id,),
+    ) or []
+    version_meta = execute_query_single(
+        """SELECT id,sync_kind,status,started_at,completed_at,source_cutoff,module_counts,
+                  warnings,critical_errors,control_report,control_approved_at
+           FROM vtiger_archive_versions WHERE id=%s""", (version_id,),
+    ) or {}
+    export_lines = [{"record_type": "archive_version", "data": dict(version_meta)}]
+    export_lines.extend({"record_type": "entity", "data": dict(row)} for row in rows)
+    export_lines.extend({"record_type": "relation", "data": dict(row)} for row in relations)
+    body = "\n".join(json.dumps(item, ensure_ascii=False, default=str, sort_keys=True) for item in export_lines) + "\n"
+    digest = hashlib.sha256(body.encode("utf-8")).hexdigest()
+    if not module:
+        execute_query(
+            "UPDATE vtiger_archive_versions SET raw_export_sha256=%s WHERE id=%s",
+            (digest, version_id), fetch=False,
+        )
+    filename = f"project-ct-vtiger-v{version_id}{'-' + module if module else ''}.jsonl"
+    return Response(
+        content=body,
+        media_type="application/x-ndjson",
+        headers={"Content-Disposition": f'attachment; filename="{filename}"', "X-Content-SHA256": digest},
+    )
+
+
+@router.get("/admin/vtiger-archive/readiness")
+async def readiness(current_user: dict = Depends(require_hidden_superadmin)):
+    return termination_readiness()
+
+
+@router.get("/admin/vtiger-archive/bundle.zip")
+async def export_archive_bundle(
+    through_version_id: int | None = Query(None),
+    current_user: dict = Depends(require_hidden_superadmin),
+):
+    if through_version_id is None:
+        latest = execute_query_single(
+            "SELECT id FROM vtiger_archive_versions WHERE status='completed' ORDER BY id DESC LIMIT 1"
+        )
+        if not latest:
+            raise HTTPException(status_code=409, detail="Der findes ingen fuldført arkivversion")
+        through_version_id = int(latest["id"])
+    selected = execute_query_single(
+        "SELECT id,status FROM vtiger_archive_versions WHERE id=%s", (through_version_id,),
+    )
+    if not selected:
+        raise HTTPException(status_code=404, detail="Arkivversionen findes ikke")
+    if selected.get("status") != "completed":
+        raise HTTPException(status_code=409, detail="Kun en fuldført arkivversion kan eksporteres til produktion")
+    transfer_id = execute_query_single(
+        """INSERT INTO vtiger_archive_transfers(direction,through_version_id,status,initiated_by)
+           VALUES ('export',%s,'running',%s) RETURNING id""", (through_version_id, current_user["id"]),
+    )["id"]
+    try:
+        path, manifest = create_archive_bundle(through_version_id, int(current_user["id"]))
+        counts = {name: info["count"] for name, info in manifest["entries"].items()}
+        execute_query(
+            """UPDATE vtiger_archive_transfers SET status='completed',completed_at=NOW(),
+               bundle_sha256=%s,source_instance=%s,counts=%s::jsonb WHERE id=%s""",
+            (manifest["bundle_sha256"], manifest["source_instance"], json.dumps(counts), transfer_id), fetch=False,
+        )
+        return FileResponse(
+            path, media_type="application/zip",
+            filename=f"project-ct-vtiger-archive-v{through_version_id}.zip",
+            background=BackgroundTask(lambda: os.path.exists(path) and os.unlink(path)),
+            headers={"X-Archive-SHA256": manifest["bundle_sha256"], "X-vTiger-Contacted": "false"},
+        )
+    except Exception as exc:
+        execute_query(
+            "UPDATE vtiger_archive_transfers SET status='failed',completed_at=NOW(),error_message=%s WHERE id=%s",
+            (str(exc), transfer_id), fetch=False,
+        )
+        raise HTTPException(status_code=500, detail=f"Arkivpakken kunne ikke oprettes: {exc}") from exc
+
+
+@router.post("/admin/vtiger-archive/import-bundle")
+async def import_bundle(
+    file: UploadFile = File(...),
+    current_user: dict = Depends(require_hidden_superadmin),
+):
+    if not str(file.filename or "").lower().endswith(".zip"):
+        raise HTTPException(status_code=400, detail="Vælg en Project CT .zip-arkivpakke")
+    fd, path = tempfile.mkstemp(prefix="project-ct-upload-", suffix=".zip")
+    os.close(fd)
+    transfer_id = execute_query_single(
+        """INSERT INTO vtiger_archive_transfers(direction,status,initiated_by)
+           VALUES ('import','running',%s) RETURNING id""", (current_user["id"],),
+    )["id"]
+    try:
+        size = 0
+        with open(path, "wb") as target:
+            while chunk := await file.read(1024 * 1024):
+                size += len(chunk)
+                if size > 20 * 1024 * 1024 * 1024:
+                    raise ValueError("Arkivpakken må højst fylde 20 GB")
+                target.write(chunk)
+        uploaded_sha256 = file_sha256(path)
+        previous = execute_query_single(
+            """SELECT id,through_version_id,counts FROM vtiger_archive_transfers
+               WHERE direction='import' AND status='completed' AND bundle_sha256=%s
+               ORDER BY id DESC LIMIT 1""", (uploaded_sha256,),
+        )
+        if previous:
+            execute_query(
+                """UPDATE vtiger_archive_transfers SET status='completed',completed_at=NOW(),bundle_sha256=%s,
+                   through_version_id=%s,counts=%s::jsonb WHERE id=%s""",
+                (uploaded_sha256, previous.get("through_version_id"), json.dumps(previous.get("counts") or {}), transfer_id),
+                fetch=False,
+            )
+            return {
+                "bundle_sha256": uploaded_sha256,
+                "counts": previous.get("counts") or {},
+                "contacted_vtiger": False,
+                "already_imported": True,
+                "original_transfer_id": previous["id"],
+                "transfer_id": transfer_id,
+            }
+        result = import_archive_bundle(path, int(current_user["id"]))
+        execute_query(
+            """UPDATE vtiger_archive_transfers SET status='completed',completed_at=NOW(),bundle_sha256=%s,
+               source_instance=%s,through_version_id=%s,counts=%s::jsonb WHERE id=%s""",
+            (result["bundle_sha256"], result["manifest"].get("source_instance"),
+             result["manifest"].get("through_version_id"), json.dumps(result["counts"]), transfer_id), fetch=False,
+        )
+        return {**result, "transfer_id": transfer_id}
+    except ValueError as exc:
+        execute_query(
+            "UPDATE vtiger_archive_transfers SET status='failed',completed_at=NOW(),error_message=%s WHERE id=%s",
+            (str(exc), transfer_id), fetch=False,
+        )
+        raise HTTPException(status_code=400, detail=str(exc)) from exc
+    except Exception as exc:
+        execute_query(
+            "UPDATE vtiger_archive_transfers SET status='failed',completed_at=NOW(),error_message=%s WHERE id=%s",
+            (str(exc), transfer_id), fetch=False,
+        )
+        raise HTTPException(status_code=500, detail=f"Arkivpakken kunne ikke importeres: {exc}") from exc
+    finally:
+        if os.path.exists(path):
+            os.unlink(path)
+
+
+@router.get("/admin/hub-impact/options")
+async def impact_options(current_user: dict = Depends(require_hidden_superadmin)):
+    versions = execute_query(
+        """SELECT id,sync_kind,completed_at,source_cutoff,module_counts,control_report,control_approved_at
+           FROM vtiger_archive_versions WHERE status='completed' ORDER BY id DESC"""
+    ) or []
+    reports = execute_query(
+        """SELECT id,archive_version_id,vtiger_from,vtiger_to,hub_from,hub_to,result_sha256,generated_at
+           FROM hub_impact_reports ORDER BY id DESC LIMIT 30"""
+    ) or []
+    return {"versions": versions, "reports": reports, "readiness": termination_readiness()}
+
+
+@router.post("/admin/hub-impact/reports")
+async def create_impact_report(payload: ImpactReportRequest, current_user: dict = Depends(require_hidden_superadmin)):
+    try:
+        result = build_impact_report(payload.archive_version_id, payload.vtiger_from, payload.vtiger_to,
+                                     payload.hub_from, payload.hub_to)
+    except ValueError as exc:
+        raise HTTPException(status_code=400, detail=str(exc)) from exc
+    report_id = save_impact_report(result, int(current_user["id"]))
+    return {"id": report_id, "result": result}
+
+
+@router.get("/admin/hub-impact/reports/{report_id}")
+async def get_impact_report(report_id: int, current_user: dict = Depends(require_hidden_superadmin)):
+    row = execute_query_single("SELECT * FROM hub_impact_reports WHERE id=%s", (report_id,))
+    if not row:
+        raise HTTPException(status_code=404, detail="Rapporten findes ikke")
+    return row
+
+
+def _impact_workbook(report: dict) -> bytes:
+    from openpyxl import Workbook
+    from openpyxl.styles import Font, PatternFill
+    wb = Workbook()
+    overview = wb.active
+    overview.title = "Overblik"
+    overview.append(["Project CT · Hub Impact", "vTiger", "Hub", "Forskel", "% ændring"])
+    for cell in overview[1]:
+        cell.font = Font(bold=True, color="FFFFFF")
+        cell.fill = PatternFill("solid", fgColor="0F4C75")
+    labels = {"hours": "Timer", "time_entries": "Tidsregistreringer", "cases": "Sager", "orders": "Ordrer"}
+    for key, label in labels.items():
+        overview.append([label, report["vtiger"]["totals"][key], report["hub"]["totals"][key], report["comparison"][key], (report.get("improvement") or {}).get("percent", {}).get(key)])
+    overview.append([])
+    overview.append(["Arkivversion", report["archive_version"]["id"]])
+    overview.append(["vTiger-periode", f"{report['periods']['vtiger']['from']} – {report['periods']['vtiger']['to']}"])
+    overview.append(["Hub-periode", f"{report['periods']['hub']['from']} – {report['periods']['hub']['to']}"])
+    overview.freeze_panes = "A2"
+    overview.column_dimensions["A"].width = 28
+    for col in "BCDE": overview.column_dimensions[col].width = 18
+    evidence = wb.create_sheet("Effekt")
+    evidence.append(["Dokumenteret ændring"])
+    for line in (report.get("improvement") or {}).get("evidence", []):
+        evidence.append([line])
+    evidence.column_dimensions["A"].width = 90
+
+    employees = wb.create_sheet("Pr medarbejder")
+    employees.append(["Kilde", "Medarbejder", "E-mail", "Timer", "Registreringer", "Sager", "Ordrer", "Timer/arbejdsdag"])
+    for source in ("vtiger", "hub"):
+        for row in report[source]["employees"]:
+            employees.append([source, row["name"], row.get("email"), row["hours"], row["time_entries"], row["cases"], row["orders"], row["productivity"]["hours_per_workday"]])
+    for cell in employees[1]: cell.font = Font(bold=True)
+    employees.freeze_panes = "A2"
+    employees.auto_filter.ref = employees.dimensions
+
+    anomalies = wb.create_sheet("Afvigelser")
+    anomalies.append(["Kilde", "Type", "ID", "Timer"])
+    for source in ("vtiger", "hub"):
+        for row in report[source]["anomalies"]:
+            anomalies.append([row.get("source"), row.get("type"), row.get("id"), row.get("hours")])
+    quality = wb.create_sheet("Datakvalitet")
+    quality.append(["Kilde", "Manglende datoer", "Ikke matchede medarbejdere"])
+    for source in ("vtiger", "hub"):
+        data = report[source]["data_quality"]
+        quality.append([source, data["missing_dates"], ", ".join(data["unmatched_employees"])])
+    output = io.BytesIO()
+    wb.save(output)
+    return output.getvalue()
+
+
+@router.get("/admin/hub-impact/reports/{report_id}/export.xlsx")
+async def export_impact_report(report_id: int, current_user: dict = Depends(require_hidden_superadmin)):
+    row = execute_query_single("SELECT result FROM hub_impact_reports WHERE id=%s", (report_id,))
+    if not row:
+        raise HTTPException(status_code=404, detail="Rapporten findes ikke")
+    return Response(
+        content=_impact_workbook(row["result"]),
+        media_type="application/vnd.openxmlformats-officedocument.spreadsheetml.sheet",
+        headers={"Content-Disposition": f'attachment; filename="project-ct-impact-{report_id}.xlsx"'},
+    )

app/admin/views.py

@@ -0,0 +1,13 @@
+from fastapi import APIRouter, Depends, Request
+from fastapi.responses import HTMLResponse
+from fastapi.templating import Jinja2Templates
+
+from app.admin.router import require_hidden_superadmin
+
+router = APIRouter()
+templates = Jinja2Templates(directory="app")
+
+
+@router.get("/admin/hub-impact", response_class=HTMLResponse)
+async def hub_impact_page(request: Request, current_user: dict = Depends(require_hidden_superadmin)):
+    return templates.TemplateResponse("admin/hub_impact.html", {"request": request, "current_user": current_user})

app/admin/vtiger_archive.py

@@ -0,0 +1,378 @@
+"""Permanent append-only vTiger archive used by Project CT."""
+
+from __future__ import annotations
+
+import hashlib
+import asyncio
+import json
+import logging
+import re
+from datetime import datetime, timezone
+from typing import Any, Iterable
+
+from app.core.database import execute_insert, execute_query, execute_query_single
+from app.services.vtiger_service import VTigerService, get_vtiger_service
+
+logger = logging.getLogger(__name__)
+
+# Document metadata and original file bytes are both archived before vTiger is retired.
+ARCHIVE_MODULES = (
+    "Users", "Groups", "Roles", "Currency", "Accounts", "Contacts", "Leads", "Potentials", "Cases", "Project",
+    "ProjectMilestone", "ModComments", "Timelog", "Calendar", "Events", "Emails",
+    "SalesOrder", "Quotes", "Invoice", "PurchaseOrder", "Vendors", "ServiceContracts",
+    "Subscription", "Products", "Services", "Assets", "Documents",
+)
+RELATION_FIELD_RE = re.compile(r"(?:^|_)(?:id|ids|account|contact|parent|related|assigned_user)$", re.I)
+MODULE_BATCH_SIZES = {"Emails": 20, "Invoice": 50, "SalesOrder": 50, "Subscription": 50}
+
+
+def _transient_vtiger_failure(service) -> bool:
+    status = service.last_query_status
+    error_text = json.dumps(service.last_query_error or {}).upper()
+    return status is None or status == 429 or (isinstance(status, int) and status >= 500) or any(
+        token in error_text for token in ("TOO_MANY_REQUESTS", "TIMEOUT", "TEMPORAR")
+    )
+
+
+def _canonical_payload(record: dict[str, Any]) -> tuple[str, str]:
+    raw = json.dumps(record, ensure_ascii=False, sort_keys=True, separators=(",", ":"), default=str)
+    return raw, hashlib.sha256(raw.encode("utf-8")).hexdigest()
+
+
+def _parse_source_time(value: Any):
+    text = str(value or "").strip()
+    if not text:
+        return None
+    try:
+        parsed = datetime.fromisoformat(text.replace("Z", "+00:00"))
+        return parsed if parsed.tzinfo else parsed.replace(tzinfo=timezone.utc)
+    except ValueError:
+        return None
+
+
+def _relation_values(payload: dict[str, Any]) -> Iterable[tuple[str, str]]:
+    for field, value in payload.items():
+        if not value or not RELATION_FIELD_RE.search(str(field)):
+            continue
+        values = value if isinstance(value, list) else [value]
+        for candidate in values:
+            candidate = str(candidate or "").strip()
+            if re.fullmatch(r"\d+x\d+", candidate):
+                yield str(field), candidate
+
+
+def _target_module(vtiger_id: str) -> str | None:
+    prefix = str(vtiger_id).split("x", 1)[0]
+    row = execute_query_single(
+        """SELECT module FROM vtiger_archive_records
+           WHERE split_part(vtiger_id,'x',1)=%s ORDER BY id DESC LIMIT 1""", (prefix,),
+    )
+    return str(row["module"]) if row else None
+
+
+def archive_record(version_id: int, module: str, record: dict[str, Any]) -> bool:
+    vtiger_id = str(record.get("id") or "").strip()
+    if not vtiger_id:
+        raise ValueError(f"{module}-post mangler id")
+    raw, digest = _canonical_payload(record)
+    previous = execute_query_single(
+        """SELECT revision_no, payload_sha256 FROM vtiger_archive_records
+           WHERE module=%s AND vtiger_id=%s ORDER BY revision_no DESC LIMIT 1""",
+        (module, vtiger_id),
+    )
+    if previous and previous.get("payload_sha256") == digest:
+        return False
+    revision = int((previous or {}).get("revision_no") or 0) + 1
+    execute_query(
+        """INSERT INTO vtiger_archive_records
+           (version_id,module,vtiger_id,revision_no,source_created_at,source_modified_at,is_deleted,payload,payload_sha256)
+           VALUES (%s,%s,%s,%s,%s,%s,%s,%s::jsonb,%s)""",
+        (version_id, module, vtiger_id, revision, _parse_source_time(record.get("createdtime")),
+         _parse_source_time(record.get("modifiedtime")), bool(record.get("deleted")), raw, digest),
+        fetch=False,
+    )
+    for field, target in _relation_values(record):
+        execute_query(
+            """INSERT INTO vtiger_archive_relations
+               (version_id,source_module,source_vtiger_id,field_name,target_vtiger_id,target_module)
+               VALUES (%s,%s,%s,%s,%s,%s) ON CONFLICT DO NOTHING""",
+            (version_id, module, vtiger_id, field, target, _target_module(target)), fetch=False,
+        )
+    return True
+
+
+async def archive_document_files(version_id: int) -> dict[str, int]:
+    """Archive immutable Document and Email bytes via vTiger's files_retrieve API."""
+    documents = execute_query(
+        """SELECT DISTINCT ON (module,vtiger_id) module,vtiger_id,payload
+           FROM vtiger_archive_records
+           WHERE module IN ('Documents','Emails') AND version_id<=%s AND is_deleted=false
+           ORDER BY module,vtiger_id,revision_no DESC""", (version_id,),
+    ) or []
+    stats = {"entities": len(documents), "resources": 0, "archived": 0, "unchanged": 0, "errors": 0}
+    # A small hard ceiling keeps this one-time preservation fast without flooding vTiger.
+    semaphore = asyncio.Semaphore(6)
+    jobs = []
+
+    async def archive_resource(document: dict, payload: dict, resource_id: str) -> None:
+        async with semaphore:
+            previous_resource = execute_query_single(
+                """SELECT id FROM vtiger_archive_files
+                   WHERE source_module=%s AND document_vtiger_id=%s AND resource_vtiger_id=%s
+                   ORDER BY id DESC LIMIT 1""",
+                (document["module"], document["vtiger_id"], resource_id),
+            )
+            if previous_resource:
+                stats["unchanged"] += 1
+                return
+            service = VTigerService()
+            result = None
+            for attempt in range(8):
+                result = await service.retrieve_file(resource_id)
+                if result or not _transient_vtiger_failure(service):
+                    break
+                await asyncio.sleep(min(1.5 * (2 ** attempt), 30))
+            if not result:
+                stats["errors"] += 1
+                return
+            content = result.get("content") or b""
+            digest = hashlib.sha256(content).hexdigest()
+            filename = str(result.get("filename") or payload.get("filename") or resource_id)
+            execute_query(
+                """INSERT INTO vtiger_archive_files
+                   (version_id,source_module,document_vtiger_id,resource_vtiger_id,filename,content_type,size_bytes,content_sha256,content)
+                   VALUES (%s,%s,%s,%s,%s,%s,%s,%s,%s) ON CONFLICT DO NOTHING""",
+                (version_id, document["module"], document["vtiger_id"], resource_id, filename,
+                 result.get("filetype") or payload.get("filetype"), len(content), digest, content),
+                fetch=False,
+            )
+            stats["archived"] += 1
+            await asyncio.sleep(0.35)
+
+    for document in documents:
+        payload = document.get("payload") or {}
+        resource_ids = re.findall(r"\d+x\d+", str(payload.get("imageattachmentids") or ""))
+        for resource_id in resource_ids:
+            stats["resources"] += 1
+            jobs.append(archive_resource(document, payload, resource_id))
+    if jobs:
+        await asyncio.gather(*jobs)
+    return stats
+
+
+async def _fetch_module(module: str, modified_after=None) -> list[dict[str, Any]]:
+    service = get_vtiger_service()
+    records: list[dict[str, Any]] = []
+    seen_ids: set[str] = set()
+    offset = 0
+    batch_size = MODULE_BATCH_SIZES.get(module, 100)
+    while True:
+        clauses = []
+        if modified_after:
+            clauses.append(f"modifiedtime >= '{modified_after.isoformat()}'")
+        where = f" WHERE {' AND '.join(clauses)}" if clauses else ""
+        # This vTiger deployment paginates reliably with LIMIT offset,count.
+        # ID-watermarks skip records in modules whose entity IDs are compared as text.
+        query = f"SELECT * FROM {module}{where} ORDER BY id ASC LIMIT {offset}, {batch_size};"
+        batch = []
+        for attempt in range(8):
+            batch = await service.query(query)
+            if not _transient_vtiger_failure(service):
+                break
+            await asyncio.sleep(min(1.5 * (2 ** attempt), 30))
+        if not batch:
+            if service.last_query_error or (service.last_query_status not in (None, 200)):
+                raise RuntimeError(f"vTiger kunne ikke hente {module}: {service.last_query_error or service.last_query_status}")
+            break
+        fresh = [row for row in batch if str(row.get("id") or "") not in seen_ids]
+        if not fresh:
+            break
+        records.extend(fresh)
+        seen_ids.update(str(row.get("id") or "") for row in fresh)
+        # Payload-heavy modules may return fewer than the requested 100 records
+        # due to a response-size cap even though later offsets still exist.
+        offset += len(batch)
+        await asyncio.sleep(0.35)
+    return records
+
+
+async def _source_module_count(module: str) -> int:
+    service = get_vtiger_service()
+    rows = []
+    for attempt in range(8):
+        rows = await service.query(f"SELECT count(*) FROM {module};")
+        if not _transient_vtiger_failure(service):
+            break
+        await asyncio.sleep(min(1.5 * (2 ** attempt), 30))
+    if not rows or rows[0].get("count") is None:
+        raise RuntimeError(
+            f"vTiger kunne ikke kontrollere antal poster i {module}: "
+            f"{service.last_query_error or service.last_query_status}"
+        )
+    return int(rows[0]["count"])
+
+
+async def _close_relation_targets(version_id: int) -> dict[str, int]:
+    """Fetch referenced records omitted from normal module lists (notably inactive users)."""
+    unresolved = execute_query(
+        """SELECT DISTINCT r.target_vtiger_id
+           FROM vtiger_archive_relations r
+           WHERE r.version_id <= %s AND NOT EXISTS (
+               SELECT 1 FROM vtiger_archive_records t
+               WHERE t.vtiger_id=r.target_vtiger_id AND t.version_id <= %s
+           ) ORDER BY r.target_vtiger_id""", (version_id, version_id),
+    ) or []
+    prefix_rows = execute_query(
+        """SELECT split_part(vtiger_id,'x',1) AS prefix,MIN(module) AS module
+           FROM vtiger_archive_records GROUP BY 1"""
+    ) or []
+    module_by_prefix = {str(row["prefix"]): str(row["module"]) for row in prefix_rows}
+    module_by_prefix.update({"19": "Users", "21": "Currency", "53": "Roles"})
+    service = get_vtiger_service()
+    stats = {"requested": 0, "archived": 0, "not_found": 0, "errors": 0}
+    for item in unresolved:
+        target_id = str(item.get("target_vtiger_id") or "")
+        if not re.fullmatch(r"\d+x\d+", target_id):
+            continue
+        module = module_by_prefix.get(target_id.split("x", 1)[0])
+        if not module:
+            continue
+        stats["requested"] += 1
+        rows = []
+        for attempt in range(8):
+            rows = await service.query(f"SELECT * FROM {module} WHERE id='{target_id}' LIMIT 1;")
+            if not _transient_vtiger_failure(service):
+                break
+            await asyncio.sleep(min(1.5 * (2 ** attempt), 30))
+        if rows:
+            stats["archived"] += int(archive_record(version_id, module, rows[0]))
+        elif _transient_vtiger_failure(service):
+            stats["errors"] += 1
+        else:
+            stats["not_found"] += 1
+        await asyncio.sleep(0.35)
+    return stats
+
+
+async def run_archive_sync(sync_kind: str, initiated_by: int | None = None) -> dict[str, Any]:
+    if sync_kind not in {"full", "incremental", "final"}:
+        raise ValueError("sync_kind skal være full, incremental eller final")
+    running = execute_query_single(
+        """SELECT id,started_at FROM vtiger_archive_versions
+           WHERE status='running' ORDER BY id DESC LIMIT 1"""
+    )
+    if running:
+        age = datetime.now(timezone.utc) - running["started_at"]
+        if age.total_seconds() < 12 * 3600:
+            raise RuntimeError(f"Arkivsync version {running['id']} kører allerede")
+        execute_query(
+            """UPDATE vtiger_archive_versions SET status='failed',completed_at=NOW(),
+               critical_errors='[{"error":"Stale sync blev lukket automatisk"}]'::jsonb WHERE id=%s""",
+            (running["id"],), fetch=False,
+        )
+    version_id = int(execute_insert(
+        """INSERT INTO vtiger_archive_versions(sync_kind,initiated_by,source_cutoff)
+           VALUES (%s,%s,NOW()) RETURNING id""", (sync_kind, initiated_by),
+    ))
+    counts: dict[str, Any] = {}
+    errors: list[dict[str, str]] = []
+    try:
+        for module in ARCHIVE_MODULES:
+            await asyncio.sleep(0.45)
+            checkpoint = execute_query_single(
+                "SELECT last_modified_at FROM vtiger_archive_checkpoints WHERE module=%s", (module,),
+            )
+            watermark = checkpoint.get("last_modified_at") if checkpoint and sync_kind == "incremental" else None
+            try:
+                source_total = await _source_module_count(module) if sync_kind in {"full", "final"} else None
+                records = await _fetch_module(module, watermark)
+                inserted = sum(1 for record in records if archive_record(version_id, module, record))
+                counts[module] = {"fetched": len(records), "new_revisions": inserted}
+                if source_total is not None:
+                    counts[module]["source_total"] = source_total
+                    if len(records) != source_total:
+                        raise RuntimeError(f"Paritetsfejl: vTiger={source_total}, hentet={len(records)}")
+                source_times = [parsed for parsed in (_parse_source_time(r.get("modifiedtime")) for r in records) if parsed]
+                newest = max(source_times, default=None)
+                execute_query(
+                    """INSERT INTO vtiger_archive_checkpoints(module,last_modified_at,last_vtiger_id,last_successful_version_id)
+                       VALUES (%s,%s,%s,%s) ON CONFLICT(module) DO UPDATE SET
+                       last_modified_at=COALESCE(EXCLUDED.last_modified_at,vtiger_archive_checkpoints.last_modified_at),
+                       last_vtiger_id=EXCLUDED.last_vtiger_id,last_successful_version_id=EXCLUDED.last_successful_version_id,
+                       updated_at=NOW()""",
+                    (module, newest, str(records[-1].get("id")) if records else None, version_id), fetch=False,
+                )
+            except Exception as exc:
+                logger.exception("Project CT sync failed for %s", module)
+                errors.append({"module": module, "error": str(exc)})
+        document_files = await archive_document_files(version_id) if sync_kind in {"full", "final"} else {
+            "entities": 0, "resources": 0, "archived": 0, "unchanged": 0, "errors": 0,
+        }
+        if document_files.get("errors"):
+            errors.append({
+                "module": "DocumentFiles",
+                "error": f"{document_files['errors']} dokumentfiler kunne ikke arkiveres",
+            })
+        relation_backfill = await _close_relation_targets(version_id)
+        if relation_backfill.get("errors"):
+            errors.append({
+                "module": "relations",
+                "error": f"{relation_backfill['errors']} relationer kunne ikke kontrolleres mod vTiger",
+            })
+        archived_counts = execute_query(
+            """SELECT module,COUNT(*) AS records FROM (
+                   SELECT DISTINCT ON (module,vtiger_id) module,vtiger_id,is_deleted
+                   FROM vtiger_archive_records WHERE version_id <= %s
+                   ORDER BY module,vtiger_id,revision_no DESC
+               ) snapshot WHERE is_deleted=false GROUP BY module ORDER BY module""", (version_id,),
+        ) or []
+        unresolved = execute_query_single(
+            """SELECT COUNT(*)::integer AS count FROM vtiger_archive_relations r
+               WHERE r.version_id <= %s AND NOT EXISTS (
+                   SELECT 1 FROM vtiger_archive_records t
+                   WHERE t.vtiger_id=r.target_vtiger_id AND t.version_id <= %s
+               )""", (version_id, version_id),
+        ) or {"count": 0}
+        document_quality = execute_query_single(
+            """SELECT COUNT(*)::integer AS total,
+                      COUNT(*) FILTER (WHERE COALESCE(payload->>'filename',payload->>'notes_title','')='')::integer AS missing_name
+               FROM (SELECT DISTINCT ON (vtiger_id) vtiger_id,payload,is_deleted
+                     FROM vtiger_archive_records WHERE module='Documents' AND version_id <= %s
+                     ORDER BY vtiger_id,revision_no DESC) d WHERE is_deleted=false""", (version_id,),
+        ) or {"total": 0, "missing_name": 0}
+        report = {
+            "modules_expected": len(ARCHIVE_MODULES), "modules_completed": len(counts),
+            "missing_modules": [module for module in ARCHIVE_MODULES if module not in counts],
+            "module_sync": counts, "archived_snapshot_counts": archived_counts,
+            "relations": {"unresolved": int(unresolved.get("count") or 0)},
+            "relation_backfill": relation_backfill,
+            "documents": {**document_quality, "files": document_files}, "critical_errors": errors,
+        }
+        status = "failed" if errors else "completed"
+        execute_query(
+            """UPDATE vtiger_archive_versions SET status=%s,completed_at=NOW(),module_counts=%s::jsonb,
+               critical_errors=%s::jsonb,control_report=%s::jsonb WHERE id=%s""",
+            (status, json.dumps(counts), json.dumps(errors), json.dumps(report), version_id), fetch=False,
+        )
+        return {"version_id": version_id, "status": status, "counts": counts, "critical_errors": errors}
+    except Exception as exc:
+        execute_query(
+            "UPDATE vtiger_archive_versions SET status='failed',completed_at=NOW(),critical_errors=%s::jsonb WHERE id=%s",
+            (json.dumps([{"error": str(exc)}]), version_id), fetch=False,
+        )
+        raise
+
+
+def termination_readiness() -> dict[str, Any]:
+    final = execute_query_single(
+        """SELECT id,status,completed_at,critical_errors,control_approved_at
+           FROM vtiger_archive_versions WHERE sync_kind='final' ORDER BY id DESC LIMIT 1"""
+    )
+    reasons = []
+    if not final or final.get("status") != "completed":
+        reasons.append("Final sync mangler eller er ikke fuldført")
+    if final and final.get("critical_errors"):
+        reasons.append("Final sync har kritiske fejl")
+    if not final or not final.get("control_approved_at"):
+        reasons.append("Kontrolrapporten er ikke godkendt")
+    return {"ready": not reasons, "reasons": reasons, "final_version": final}

app/auth/frontend/login.html

@@ -87,6 +87,11 @@
 </div>
 
 <script>
+const requestedNext = new URLSearchParams(window.location.search).get('next');
+const loginRedirectTarget = requestedNext && requestedNext.startsWith('/') && !requestedNext.startsWith('//')
+    ? requestedNext
+    : '/';
+
 document.getElementById('loginForm').addEventListener('submit', async (e) => {
     e.preventDefault();
     
@@ -131,8 +136,7 @@ document.getElementById('loginForm').addEventListener('submit', async (e) => {
                 return;
             }
 
-            // Redirect to dashboard
+            window.location.href = loginRedirectTarget;
-            window.location.href = '/';
         } else {
             // Show error
             errorText.textContent = data.detail || 'Login fejlede. Tjek brugernavn og adgangskode.';
@@ -169,8 +173,7 @@ if (token) {
             d.setTime(d.getTime() + (24*60*60*1000));
             document.cookie = `access_token=${token};expires=${d.toUTCString()};path=/;SameSite=Lax`;
 
-            // Redirect to dashboard
+            window.location.href = loginRedirectTarget;
-            window.location.href = '/';
         } else {
             // Token invalid, clear storage
             localStorage.removeItem('access_token');

app/billing/backend/supplier_invoices.py

@@ -16,6 +16,7 @@ from app.services.economic_service import get_economic_service
 from app.services.ollama_service import ollama_service
 from app.services.template_service import template_service
 from app.services.invoice2data_service import get_invoice2data_service
+from app.modules.internet_connections.backend.change_case_service import ensure_external_change_case
 import logging
 import os
 import re
@@ -26,15 +27,11 @@ router = APIRouter()
 
 _PURCHASE_CASE_TYPE = "indkøb"
 _INTERNET_CASE_RELEVANT_CHANGE_FIELDS = {
-    "address",
+    "address", "service_address", "monthly_cost", "sales_price", "technology",
-    "service_address",
+    "connection_type", "circuit_number", "provider_reference", "provider", "vendor_id",
-    "monthly_cost",
+    "speed_mbps", "download_mbps", "upload_mbps", "status", "sla_subscription_id",
-    "technology",
+    "sla_price", "sla_status", "cidr", "contract_number", "range_added", "range_removed",
-    "connection_type",
+    "range_monthly_cost", "range_sales_price",
-    "circuit_number",
-    "speed_mbps",
-    "download_mbps",
-    "upload_mbps",
 }
 
 SUPPLIER_STATUS_V2 = ("modtaget", "godkendt", "betalt", "afvist")
@@ -267,90 +264,19 @@ def _ensure_internet_change_case(
     owner_customer_id: Optional[int],
     changes: Dict[str, Dict[str, object]],
 ) -> Optional[int]:
-    # Customer ownership, initial activation and internal classification are
+    outcome = ensure_external_change_case(
-    # bookkeeping outcomes of a successful import, not operational incidents.
+        connection_id=connection_id,
-    # Only create cases for changes that can affect delivery or billing.
+        source_type="globalconnect_invoice",
-    relevant_changes = {
+        source_key=str(invoice_number),
-        field: change
+        source_label=f"GlobalConnect faktura {invoice_number}",
-        for field, change in (changes or {}).items()
+        source_url="/billing/supplier-invoices",
-        if field in _INTERNET_CASE_RELEVANT_CHANGE_FIELDS
+        reference=reference,
-    }
+        connection_name=connection_name,
-    if not relevant_changes:
+        provider="GlobalConnect",
-        return None
+        owner_customer_id=owner_customer_id,
-
+        changes=changes,
-    title = f"Internet ændring {reference or connection_name} - faktura {invoice_number}"
-    existing = execute_query_single(
-        """
-        SELECT id
-        FROM sag_sager
-        WHERE deleted_at IS NULL
-          AND titel = %s
-        ORDER BY id DESC
-        LIMIT 1
-        """,
-        (title,),
     )
-    if existing:
+    return outcome.get("case_id")
-        return int(existing["id"])
-
-    assigned_group_id = _resolve_group_id_by_name_tokens(["økonomi", "okonomi", "economic"])
-    try:
-        case_customer_id = owner_customer_id or _resolve_procurement_customer_id()
-    except Exception as exc:
-        logger.warning(
-            "Skipping automatic internet change case for connection %s on invoice %s: could not resolve case customer (%s)",
-            connection_id,
-            invoice_number,
-            exc,
-        )
-        return None
-    change_lines = "\n".join(
-        f"- {field}: {change.get('from')} -> {change.get('to')}"
-        for field, change in relevant_changes.items()
-    )
-    description = (
-        "Automatisk oprettet ved import af internetfaktura.\n"
-        f"Forbindelse: {connection_name}\n"
-        f"Reference: {reference or '-'}\n"
-        f"Faktura: {invoice_number}\n"
-        "Registrerede ændringer:\n"
-        f"{change_lines}"
-    )
-
-    try:
-        try:
-            row = execute_query_single(
-                """
-                INSERT INTO sag_sager (
-                    titel, beskrivelse, type, status, customer_id, assigned_group_id, created_by_user_id
-                )
-                VALUES (%s, %s, %s, %s, %s, %s, %s)
-                RETURNING id
-                """,
-                (title, description, _PURCHASE_CASE_TYPE, "åben", case_customer_id, assigned_group_id, 1),
-            )
-        except Exception as insert_error:
-            if 'column "type"' not in str(insert_error):
-                raise
-            row = execute_query_single(
-                """
-                INSERT INTO sag_sager (
-                    titel, beskrivelse, status, customer_id, assigned_group_id, created_by_user_id
-                )
-                VALUES (%s, %s, %s, %s, %s, %s)
-                RETURNING id
-                """,
-                (title, description, "åben", case_customer_id, assigned_group_id, 1),
-            )
-    except Exception as exc:
-        logger.warning(
-            "Skipping automatic internet change case for connection %s on invoice %s: %s",
-            connection_id,
-            invoice_number,
-            exc,
-        )
-        return None
-    return int(row["id"]) if row and row.get("id") else None
 
 
 def _ensure_case_for_supplier_invoice(
@@ -705,6 +631,82 @@ def _normalize_provider_reference(value: Optional[str]) -> str:
     return re.sub(r"[^A-Z0-9]", "", raw)
 
 
+def _provider_reference_match_keys(value: Optional[str]) -> set[str]:
+    normalized = _normalize_provider_reference(value)
+    if not normalized:
+        return set()
+    keys = {normalized}
+    if normalized.startswith("DSLEB"):
+        keys.add(normalized[3:])
+    elif normalized.startswith("EB"):
+        keys.add(f"DSL{normalized}")
+    return keys
+
+
+def _find_unique_globalconnect_connection_by_reference(reference: Optional[str]) -> Optional[int]:
+    target_keys = _provider_reference_match_keys(reference)
+    if not target_keys:
+        return None
+    rows = execute_query(
+        """
+        SELECT id, circuit_number
+        FROM internet_connections_connections
+        WHERE deleted_at IS NULL
+          AND provider ILIKE 'GlobalConnect%%'
+          AND NULLIF(BTRIM(circuit_number), '') IS NOT NULL
+        ORDER BY id
+        """
+    ) or []
+    matches = [row for row in rows if target_keys & _provider_reference_match_keys(row.get("circuit_number"))]
+    return int(matches[0]["id"]) if len(matches) == 1 else None
+
+
+def _create_pending_connection_for_ip_reference(line: Dict, invoice_number: str) -> Optional[int]:
+    display_reference = str(line.get("provider_reference") or line.get("circuit_id") or "").strip()
+    normalized_reference = _normalize_provider_reference(display_reference)
+    if not normalized_reference:
+        return None
+    existing_id = _find_unique_globalconnect_connection_by_reference(display_reference)
+    if existing_id:
+        return existing_id
+    service_address = _build_service_address(line)
+    connection_id = execute_insert(
+        """
+        INSERT INTO internet_connections_connections (
+            name, provider, customer_id, address, status, monthly_cost, sales_price,
+            technology, connection_type, circuit_number, notes, allocation_model,
+            value_type, value_label
+        )
+        VALUES (%s, %s, NULL, %s, 'pending', 0, 0, %s, %s, %s, %s, %s, %s, %s)
+        RETURNING id
+        """,
+        (
+            f"Afventer mapping · {display_reference}",
+            "GlobalConnect A/S",
+            service_address,
+            "Internet",
+            "Internet",
+            display_reference,
+            f"Oprettet fra IP-range på faktura {invoice_number}. Kunde tildeles aldrig automatisk. Serviceadresse kræver manuel kontrol.",
+            "dedicated",
+            "other",
+            "Afventer manuel klassifikation",
+        ),
+    )
+    return int(connection_id) if connection_id else None
+
+
+def _canonical_ip_network(value: Optional[str]) -> str:
+    """Canonicalize invoice IP/CIDR values before matching or persistence."""
+    raw = re.sub(r"\s+", "", str(value or "").strip())
+    if not raw:
+        return ""
+    try:
+        return str(ipaddress.ip_network(raw, strict=False))
+    except ValueError:
+        return ""
+
+
 def _build_mapping_note(end_customer_name: str, service_address: Optional[str], reference: str) -> str:
     parts = [f"Afventer mapping for {reference}."]
     if end_customer_name:
@@ -757,11 +759,9 @@ def _should_assign_internal_bmc_owner(
         return False
     if any(str(line.get("end_customer_name") or "").strip() for line in lines):
         return False
-    if any(_looks_like_ip_range_line(line) for line in lines):
+    description = " ".join(str(line.get("description") or "").lower() for line in lines)
-        return True
+    explicit_shared_markers = ("delefiber", "shared", "delt forbindelse", "delt transit", "backbone", "carrier transit")
-    if len(lines) > 1:
+    return any(marker in description for marker in explicit_shared_markers)
-        return True
-    return bool(service_address)
 
 
 def _shared_connection_value_type(internal_owner: Optional[Dict], matched_customer: Optional[Dict]) -> str:
@@ -1068,17 +1068,21 @@ def _merge_globalconnect_duplicate_connections(connection_ids: List[int], canoni
 
 
 def _merge_globalconnect_duplicate_ip_ranges(connection_id: int, cidr: str) -> Optional[int]:
-    matches = execute_query(
+    canonical_cidr = _canonical_ip_network(cidr)
+    candidates = execute_query(
         """
-        SELECT id
+        SELECT id, cidr
         FROM internet_connections_ip_ranges
         WHERE connection_id = %s
-          AND cidr = %s
           AND deleted_at IS NULL
         ORDER BY id
         """,
-        (connection_id, cidr),
+        (connection_id,),
-    )
+    ) or []
+    matches = [
+        row for row in candidates
+        if canonical_cidr and _canonical_ip_network(row.get("cidr")) == canonical_cidr
+    ]
     if not matches:
         return None
 
@@ -1116,18 +1120,19 @@ def _normalize_service_address_for_match(value: Optional[str]) -> str:
 def _get_globalconnect_connections_by_reference(reference: str) -> List[Dict]:
     if not reference:
         return []
+    match_keys = sorted(_provider_reference_match_keys(reference))
     rows = execute_query(
         """
         SELECT id, customer_id, address, monthly_cost, technology, connection_type,
                circuit_number, speed_mbps, download_mbps, upload_mbps, status,
-               allocation_model, value_type, value_label
+               allocation_model, value_type, value_label, is_manual_shared
         FROM internet_connections_connections
         WHERE deleted_at IS NULL
           AND provider ILIKE 'GlobalConnect%%'
-          AND regexp_replace(UPPER(COALESCE(circuit_number, '')), '[^A-Z0-9]', '', 'g') = %s
+          AND regexp_replace(UPPER(COALESCE(circuit_number, '')), '[^A-Z0-9]', '', 'g') = ANY(%s)
         ORDER BY id
         """,
-        (reference,),
+        (match_keys,),
     ) or []
     return [dict(row) for row in rows]
 
@@ -1216,44 +1221,30 @@ def _upsert_globalconnect_connection(reference: str, lines: List[Dict], invoice_
     if existing and merge_ids:
         _merge_globalconnect_duplicate_connections([int(existing["id"])] + merge_ids, int(existing["id"]))
 
-    matched_customer = _match_customer_for_globalconnect_line(primary_line, customers)
+    # Supplier data may suggest a customer name, but customer ownership is
-    if not matched_customer and existing and existing.get("customer_id"):
+    # always a manual CRM decision. Existing manually selected owners survive
-        # Preserve a previously reviewed owner when the new invoice has no
+    # because update SQL uses COALESCE(NULL, customer_id); new records stay NULL.
-        # unambiguous customer name/address instead of replacing it with BMC.
+    matched_customer = None
-        matched_customer = next(
-            (customer for customer in customers if int(customer.get("id") or 0) == int(existing["customer_id"])),
-            None,
-        )
     description = str(primary_line.get("description") or reference)
     end_customer_name = str(primary_line.get("end_customer_name") or "").strip()
     # Internal BMC ownership is only a default for a newly discovered
     # connection. An existing connection with no customer may deliberately be
     # unassigned and must not gain an owner merely because a later invoice is
     # ambiguous.
-    internal_owner = (
+    is_shared_candidate = _should_assign_internal_bmc_owner(lines, None, service_address)
-        _resolve_internal_bmc_customer()
+    internal_owner = None
-        if not existing and _should_assign_internal_bmc_owner(lines, matched_customer, service_address)
+    owner_customer = None
-        else None
+    is_confident = False
-    )
+    connection_name = end_customer_name or service_address or f"Afventer mapping · {display_reference}"
-    owner_customer = matched_customer or internal_owner
-    is_confident = _has_confident_globalconnect_mapping(matched_customer, service_address)
-    connection_name = (
-        end_customer_name or service_address or f"GlobalConnect {reference}"
-        if is_confident
-        else (f"{internal_owner['name']} · {display_reference}" if internal_owner else f"Afventer mapping · {display_reference}")
-    )
     monthly_cost = sum((_line_monthly_cost(line) for line in lines), Decimal("0"))
     note_lines = ", ".join(dict.fromkeys(str(line.get("description") or "").strip() for line in lines if line.get("description")))
     base_note = f"Synced fra GlobalConnect faktura {invoice_number}. Komponenter: {note_lines}"
     mapping_note = _build_mapping_note(end_customer_name, service_address, display_reference)
-    if internal_owner and not matched_customer:
+    note_text = f"{base_note} {mapping_note} Kunde tildeles aldrig automatisk."
-        note_text = f"{base_note} Ejer sat til intern BMC-kunde, da forbindelsen bruges som delt hovedforbindelse eller ikke kan bindes sikkert til én slutkunde."
-    else:
-        note_text = base_note if is_confident else f"{base_note} {mapping_note}"
 
     download_mbps, upload_mbps, speed_mbps = _infer_speed_profile(description)
-    target_status = "active" if (is_confident or internal_owner) else "pending"
+    target_status = "pending"
-    shared_value_type = _shared_connection_value_type(internal_owner, matched_customer)
+    shared_value_type = "delefiber" if is_shared_candidate else "other"
     payload = (
         connection_name,
         "GlobalConnect A/S",
@@ -1267,14 +1258,27 @@ def _upsert_globalconnect_connection(reference: str, lines: List[Dict], invoice_
         upload_mbps,
         download_mbps,
         note_text,
-        "shared" if internal_owner and not matched_customer else "dedicated",
+        "shared" if is_shared_candidate else "dedicated",
         shared_value_type,
         None,
     )
 
     if existing:
+        # Delefiber/BMCnet classification is internal operational data. A
+        # supplier invoice may update speed and cost, but must never undo a
+        # deliberate manual shared/delefiber designation.
+        preserve_manual_classification = bool(existing.get("is_manual_shared"))
+        resolved_allocation_model = (
+            existing.get("allocation_model") if preserve_manual_classification
+            else ("shared" if is_shared_candidate else "dedicated")
+        )
+        resolved_value_type = (
+            existing.get("value_type") if preserve_manual_classification
+            else shared_value_type
+        )
+        resolved_value_label = existing.get("value_label") if preserve_manual_classification else None
         updated_snapshot = {
-            "customer_id": owner_customer["id"] if owner_customer else None,
+            "customer_id": existing.get("customer_id"),
             "address": service_address,
             "monthly_cost": monthly_cost,
             "technology": _infer_technology(description),
@@ -1284,9 +1288,9 @@ def _upsert_globalconnect_connection(reference: str, lines: List[Dict], invoice_
             "download_mbps": download_mbps,
             "upload_mbps": upload_mbps,
             "status": target_status,
-            "allocation_model": "shared" if internal_owner and not matched_customer else "dedicated",
+            "allocation_model": resolved_allocation_model,
-            "value_type": shared_value_type,
+            "value_type": resolved_value_type,
-            "value_label": None,
+            "value_label": resolved_value_label,
         }
         update_payload = (
             connection_name,
@@ -1301,9 +1305,9 @@ def _upsert_globalconnect_connection(reference: str, lines: List[Dict], invoice_
             download_mbps,
             upload_mbps,
             note_text,
-            "shared" if internal_owner and not matched_customer else "dedicated",
+            resolved_allocation_model,
-            shared_value_type,
+            resolved_value_type,
-            None,
+            resolved_value_label,
             existing["id"],
         )
         execute_update(
@@ -1333,7 +1337,7 @@ def _upsert_globalconnect_connection(reference: str, lines: List[Dict], invoice_
                 update_payload[1],
                 update_payload[2],
                 update_payload[3],
-                "active" if (is_confident or internal_owner) else "pending",
+                target_status,
                 update_payload[4],
                 update_payload[5],
                 update_payload[6],
@@ -1398,7 +1402,7 @@ def _upsert_globalconnect_connection(reference: str, lines: List[Dict], invoice_
                 payload[1],
                 payload[2],
                 payload[3],
-                "active" if (is_confident or internal_owner) else "pending",
+                target_status,
                 payload[4],
                 payload[5],
                 payload[6],
@@ -1429,13 +1433,14 @@ def _upsert_globalconnect_connection(reference: str, lines: List[Dict], invoice_
 
 
 def _upsert_globalconnect_ip_range(connection_id: int, line: Dict, invoice_number: str):
-    cidr = str(line.get("ip_address") or "").strip()
+    cidr = _canonical_ip_network(line.get("ip_address"))
     if not connection_id or not cidr:
         return None
 
     display_reference = str(line.get("provider_reference") or line.get("circuit_id") or "").strip()
     service_address = _build_service_address(line)
-    matched_customer = _match_customer_for_globalconnect_line(line, _load_active_customers_for_matching())
+    # Never infer range ownership from invoice text. A user must select it.
+    matched_customer = None
     canonical_range_id = _merge_globalconnect_duplicate_ip_ranges(connection_id, cidr)
     existing = execute_query_single(
         """
@@ -1507,12 +1512,16 @@ def _upsert_globalconnect_ip_range(connection_id: int, line: Dict, invoice_numbe
                 {"cidr": cidr, "changes": changes},
             )
             reference = display_reference or cidr
+            connection_owner = execute_query_single(
+                "SELECT customer_id FROM internet_connections_connections WHERE id=%s",
+                (connection_id,),
+            ) or {}
             _ensure_internet_change_case(
                 connection_id=connection_id,
                 invoice_number=invoice_number,
                 reference=reference,
                 connection_name=f"IP-range {cidr}",
-                owner_customer_id=matched_customer["id"] if matched_customer else None,
+                owner_customer_id=connection_owner.get("customer_id"),
                 changes=changes,
             )
         return range_id
@@ -1557,6 +1566,28 @@ def _upsert_globalconnect_ip_range(connection_id: int, line: Dict, invoice_numbe
         f"IP-range {cidr} oprettet fra faktura {invoice_number}",
         {"cidr": cidr, "provider_reference": params[1], "contract_number": params[2]},
     )
+    # A range added to an existing connection is a commercial change. When the
+    # connection itself was created by this invoice, it is merely initial data.
+    created_with_invoice = execute_query_single(
+        """SELECT 1 FROM internet_connections_history
+           WHERE connection_id=%s AND event_type='connection_created_from_supplier_invoice'
+             AND details->>'invoice_number'=%s LIMIT 1""",
+        (connection_id, invoice_number),
+    )
+    if not created_with_invoice:
+        connection = execute_query_single(
+            """SELECT name, circuit_number, customer_id, provider
+               FROM internet_connections_connections WHERE id=%s""",
+            (connection_id,),
+        ) or {}
+        _ensure_internet_change_case(
+            connection_id=connection_id,
+            invoice_number=invoice_number,
+            reference=str(connection.get("circuit_number") or display_reference or cidr),
+            connection_name=str(connection.get("name") or f"IP-range {cidr}"),
+            owner_customer_id=connection.get("customer_id"),
+            changes={"range_added": {"from": None, "to": cidr}},
+        )
     return range_id
 
 
@@ -1593,25 +1624,26 @@ def _connection_can_host_ip_range(connection_id: Optional[int], service_address:
 
 def _resolve_existing_ip_range_connection(line: Dict) -> Dict[str, object]:
     """Use an existing CIDR as the strongest key, but never cross service addresses."""
-    cidr = str(line.get("ip_address") or "").strip()
+    cidr = _canonical_ip_network(line.get("ip_address"))
     if not cidr:
         return {"connection_id": None, "conflict_reason": None}
     reference = _normalize_provider_reference(line.get("provider_reference") or line.get("circuit_id"))
     service_address = _build_service_address(line)
     rows = execute_query(
         """
-        SELECT range.connection_id, range.service_address, range.provider_reference,
+        SELECT range.connection_id, range.cidr, range.service_address, range.provider_reference,
                connection.address AS connection_address,
                connection.circuit_number AS connection_reference
         FROM internet_connections_ip_ranges range
         JOIN internet_connections_connections connection ON connection.id = range.connection_id
-        WHERE range.cidr = %s
+        WHERE range.deleted_at IS NULL
-          AND range.deleted_at IS NULL
           AND connection.deleted_at IS NULL
+          AND connection.provider ILIKE 'GlobalConnect%%'
         ORDER BY range.id
         """,
-        (cidr,),
+        (),
     ) or []
+    rows = [row for row in rows if _canonical_ip_network(row.get("cidr")) == cidr]
     if reference:
         matching_reference = [
             row for row in rows
@@ -1829,25 +1861,52 @@ def _sync_globalconnect_extraction_to_internet_impl(extraction_row: Dict, simula
     for audit_index, line in ip_range_lines:
         reference = _normalize_provider_reference(line.get("provider_reference") or line.get("circuit_id"))
         service_address = _build_service_address(line)
+        reference_connection_id = _find_unique_globalconnect_connection_by_reference(reference)
         existing_range_resolution = _resolve_existing_ip_range_connection(line)
-        if existing_range_resolution.get("conflict_reason"):
+        if existing_range_resolution.get("conflict_reason") and not reference_connection_id:
             skipped_orphan_ip_ranges += 1
             line_audit[audit_index]["status"] = "skipped"
             line_audit[audit_index]["reason"] = existing_range_resolution["conflict_reason"]
             continue
-        connection_id = existing_range_resolution.get("connection_id") or connection_map.get(reference)
+        mapped_reference_connection_id = connection_map.get(reference)
+        # An existing CIDR on the same service address is stronger evidence than
+        # a supplier reference. OCR/extraction can accidentally carry a circuit
+        # number from a neighbouring invoice line.
+        address_range_connection_id = existing_range_resolution.get("connection_id")
+        connection_id = address_range_connection_id or reference_connection_id or mapped_reference_connection_id
         resolved_from_existing = False
-        if existing_range_resolution.get("connection_id"):
+        matched_by_reference = bool(
+            not address_range_connection_id
+            and (reference_connection_id or mapped_reference_connection_id)
+        )
+        if reference_connection_id or address_range_connection_id:
             resolved_from_existing = True
+        corrected_service_address = None
         if connection_id and not _connection_can_host_ip_range(connection_id, service_address):
-            connection_id = None
+            if matched_by_reference:
-        if not connection_id and reference:
+                authoritative_connection = execute_query_single(
-            if not service_address:
+                    """
-                line_audit[audit_index]["status"] = "skipped"
+                    SELECT address
-                line_audit[audit_index]["reason"] = "Mangler serviceadresse til IP-range"
+                    FROM internet_connections_connections
+                    WHERE id = %s AND deleted_at IS NULL
+                    """,
+                    (connection_id,),
+                ) or {}
+                corrected_service_address = str(authoritative_connection.get("address") or "").strip() or None
+                if not corrected_service_address:
+                    connection_id = None
+            else:
+                connection_id = None
+            if not connection_id:
+                matched_by_reference = False
                 skipped_orphan_ip_ranges += 1
+                line_audit[audit_index]["status"] = "skipped"
+                line_audit[audit_index]["reason"] = "Kredsløbsreferencen findes på en anden serviceadresse"
                 continue
-            connection_id, connection_conflict_reason = _find_existing_globalconnect_connection_id(reference, service_address)
+        if not connection_id and reference:
+            connection_id, connection_conflict_reason = (None, None)
+            if service_address:
+                connection_id, connection_conflict_reason = _find_existing_globalconnect_connection_id(reference, service_address)
             if connection_id:
                 connection_map[reference] = connection_id
                 resolved_from_existing = True
@@ -1856,8 +1915,29 @@ def _sync_globalconnect_extraction_to_internet_impl(extraction_row: Dict, simula
                 line_audit[audit_index]["status"] = "skipped"
                 line_audit[audit_index]["reason"] = connection_conflict_reason
                 continue
+            elif not simulate and not reference.startswith("EB"):
+                connection_id = _create_pending_connection_for_ip_reference(line, invoice_number)
+                if connection_id:
+                    connection_map[reference] = connection_id
+                    created_or_updated_connections += 1
+                    created_connections += 1
+                    line_audit[audit_index]["created_pending_connection"] = True
+            elif simulate and not reference.startswith("EB"):
+                connection_id = -(len(connection_map) + 1)
+
+        if matched_by_reference:
+            line_audit[audit_index]["matched_by"] = "unique_circuit_reference"
+            if service_address and not _connection_can_host_ip_range(connection_id, service_address):
+                line_audit[audit_index]["address_warning"] = "IP-linjens serviceadresse afviger fra forbindelsen; kredsløbsnummer blev brugt"
 
         sync_line = dict(line)
+        if corrected_service_address:
+            sync_line["service_address"] = corrected_service_address
+            line_audit[audit_index]["address_warning"] = (
+                f"Fakturaadressen '{service_address}' blev erstattet med kredsløbets adresse "
+                f"'{corrected_service_address}'"
+            )
+            line_audit[audit_index]["service_address_corrected"] = True
         if existing_range_resolution.get("canonical_reference"):
             sync_line["provider_reference"] = existing_range_resolution["canonical_reference"]
             sync_line["circuit_id"] = existing_range_resolution["canonical_reference"]
@@ -1883,6 +1963,22 @@ def _sync_globalconnect_extraction_to_internet_impl(extraction_row: Dict, simula
         connection_groups=len(grouped_connections),
         ip_range_candidates=len(ip_range_lines),
     )
+    case_creation_errors = []
+    if not simulate:
+        try:
+            case_creation_errors = execute_query(
+                """SELECT connection_id, last_error AS error
+                   FROM internet_connection_change_cases
+                   WHERE source_type='globalconnect_invoice' AND source_key=%s
+                     AND last_error IS NOT NULL
+                   ORDER BY connection_id""",
+                (str(invoice_number),),
+            ) or []
+        except Exception as exc:
+            # The invoice still completes during staggered migration rollout.
+            logger.warning("Could not load internet change-case control report: %s", exc)
+    verification["change_case_errors"] = case_creation_errors
+    verification["requires_manual_review"] = bool(case_creation_errors) or bool(verification.get("requires_manual_review"))
 
     return {
         "skipped": False,
@@ -1897,6 +1993,7 @@ def _sync_globalconnect_extraction_to_internet_impl(extraction_row: Dict, simula
         "line_audit": line_audit,
         "skipped_items": [entry for entry in line_audit if entry["status"] == "skipped"],
         "verification": verification,
+        "change_case_errors": case_creation_errors,
     }
 
 
@@ -2146,6 +2243,29 @@ def _smart_extract_lines(text: str) -> List[Dict]:
     
     while i < len(lines_arr):
         line = lines_arr[i].strip()
+
+        # Attach common continuation metadata to the preceding product row.
+        if items:
+            ean_match = re.match(r'^EAN\s*:\s*(\d{8,14})\s*$', line, re.IGNORECASE)
+            kn8_match = re.match(r'^KN8\s*:\s*(\d{6,10})\s*$', line, re.IGNORECASE)
+            serial_match = re.match(r'^S/N\s*:\s*(\S+)\s*$', line, re.IGNORECASE)
+            if ean_match:
+                items[-1]['ean'] = ean_match.group(1)
+                i += 1
+                continue
+            if kn8_match:
+                items[-1]['kn8'] = kn8_match.group(1)
+                i += 1
+                continue
+            if serial_match:
+                items[-1].setdefault('serial_numbers', []).append(serial_match.group(1))
+                i += 1
+                continue
+            if re.match(r'^Omvendt betalingspligt', line, re.IGNORECASE):
+                items[-1]['reverse_charge'] = True
+                items[-1]['vat_rate'] = 0.0
+                i += 1
+                continue
         
         # Skip empty or header lines
         if not line or re.search(r'(Position|Varenr|Beskrivelse|Antal|Pris|Total|Model)', line, re.IGNORECASE):
@@ -2155,16 +2275,25 @@ def _smart_extract_lines(text: str) -> List[Dict]:
         # Pattern 1: pdfplumber layout mode - "   1  95006     Betalingsmetode...    1    41,20    41,20"
         # Whitespace-separated columns: position item_number description quantity unit_price total_price
         # Most specific pattern - try first!
-        layout_match = re.match(r'^\s*(\d{1,2})\s+(\d{4,10})\s+(.+?)\s(\d{1,2})\s+([\d\s]+,\d{2})\s+([\d\s]+,\d{2})\s*$', line)
+        amount_pattern = r'-?(?:\d{1,3}(?:[. ]\d{3})+|\d+),\d{2}|-?(?:\d{1,3}(?:,\d{3})+|\d+)\.\d{2}'
+        layout_match = re.match(
+            rf'^\s*(\d{{1,3}})\s+([A-Z0-9][A-Z0-9._/-]{{2,29}})\s+(.+?)\s+(\d{{1,3}}(?:[.,]\d+)?)\s+({amount_pattern})\s+({amount_pattern})\s*$',
+            line,
+            re.IGNORECASE,
+        )
         if layout_match:
+            unit_price = _parse_invoice_number(layout_match.group(5))
+            line_total = _parse_invoice_number(layout_match.group(6))
             items.append({
                 'line_number': len(items) + 1,
                 'position': layout_match.group(1),
                 'item_number': layout_match.group(2),
+                'sku': layout_match.group(2),
                 'description': layout_match.group(3).strip(),
-                'quantity': layout_match.group(4),
+                'quantity': _parse_invoice_number(layout_match.group(4)),
-                'unit_price': layout_match.group(5).replace(' ', '').replace(',', '.'),
+                'unit_price': unit_price,
-                'total_price': layout_match.group(6).replace(' ', '').replace(',', '.'),
+                'line_total': line_total,
+                'total_price': line_total,
                 'raw_text': line
             })
             logger.info(f"✅ pdfplumber layout: {layout_match.group(2)} - {layout_match.group(3)[:30]}...")
@@ -2269,6 +2398,130 @@ def _smart_extract_lines(text: str) -> List[Dict]:
     return items
 
 
+def _parse_invoice_number(value):
+    """Parse common Danish and English invoice number formats safely."""
+    if value is None or value == '':
+        return None
+    if isinstance(value, bool):
+        return None
+    if isinstance(value, (int, float, Decimal)):
+        return float(value)
+    cleaned = re.sub(r'[^0-9,.-]', '', str(value)).strip('.,')
+    if not cleaned:
+        return None
+    if ',' in cleaned and '.' in cleaned:
+        cleaned = cleaned.replace('.', '').replace(',', '.') if cleaned.rfind(',') > cleaned.rfind('.') else cleaned.replace(',', '')
+    elif ',' in cleaned:
+        cleaned = cleaned.replace(',', '.')
+    elif cleaned.count('.') > 1 or ('.' in cleaned and len(cleaned.rsplit('.', 1)[1]) == 3):
+        cleaned = cleaned.replace('.', '')
+    try:
+        return float(cleaned)
+    except ValueError:
+        return None
+
+
+def _extract_invoice_totals(text: str) -> Dict:
+    """Find explicitly labelled totals without guessing from unrelated amounts."""
+    labels = {
+        'subtotal': r'(?:Varebeløb|Subtotal|Netto(?:beløb)?)\s+(?:DKK\s*)?(-?[\d.\s]+,\d{2}|-?[\d,]+\.\d{2})',
+        'vat_basis': r'(?:Momsgrundlag|VAT basis)\s+(?:DKK\s*)?(-?[\d.\s]+,\d{2}|-?[\d,]+\.\d{2})',
+        'vat_amount': r'(?:Moms(?:beløb)?|VAT amount)\s+(?:DKK\s*)?(-?[\d.\s]+,\d{2}|-?[\d,]+\.\d{2})',
+        'total_amount': r'(?:Totalbeløb(?:\s+DKK)?|I alt(?:\s+DKK)?|Amount due)\s+(?:DKK\s*)?(-?[\d.\s]+,\d{2}|-?[\d,]+\.\d{2})',
+    }
+    result = {}
+    compact = re.sub(r'[ \t]+', ' ', text or '')
+    summary_row = re.search(
+        r'Varebeløb\s+Momsgrundlag\s+Moms\s+Momssats\s+Totalbeløb(?:\s+DKK)?\s*\n\s*'
+        r'(-?[\d.\s]+,\d{2})\s+(-?[\d.\s]+,\d{2})\s+(-?[\d.\s]+,\d{2})\s+'
+        r'[\d.,]+%\s+(-?[\d.\s]+,\d{2})',
+        compact,
+        re.IGNORECASE,
+    )
+    if summary_row:
+        result.update({
+            'subtotal': _parse_invoice_number(summary_row.group(1)),
+            'vat_basis': _parse_invoice_number(summary_row.group(2)),
+            'vat_amount': _parse_invoice_number(summary_row.group(3)),
+            'total_amount': _parse_invoice_number(summary_row.group(4)),
+        })
+    for key, pattern in labels.items():
+        if key in result:
+            continue
+        matches = list(re.finditer(pattern, compact, re.IGNORECASE))
+        if matches:
+            result[key] = _parse_invoice_number(matches[-1].group(1))
+    return result
+
+
+def _hybrid_validate_invoice(extracted: Dict, text: str) -> Dict:
+    """Cross-check parser and AI output and attach actionable review metadata."""
+    result = dict(extracted or {})
+    ai_lines = result.get('lines') if isinstance(result.get('lines'), list) else []
+    parsed_lines = _smart_extract_lines(text or '')
+    if len(parsed_lines) > len(ai_lines):
+        result['lines'] = parsed_lines
+        selected_lines = parsed_lines
+        line_source = 'layout_text'
+    else:
+        selected_lines = ai_lines
+        line_source = 'ai_or_template'
+
+    totals = _extract_invoice_totals(text or '')
+    for key in ('total_amount', 'vat_amount'):
+        current = _parse_invoice_number(result.get(key))
+        if current is None and totals.get(key) is not None:
+            result[key] = totals[key]
+        elif current is not None:
+            result[key] = current
+
+    warnings = []
+    invalid_rows = []
+    line_sum = 0.0
+    for index, line in enumerate(selected_lines, start=1):
+        if not isinstance(line, dict):
+            invalid_rows.append(index)
+            continue
+        quantity = _parse_invoice_number(line.get('quantity'))
+        unit_price = _parse_invoice_number(line.get('unit_price'))
+        line_total = _parse_invoice_number(line.get('line_total', line.get('total_price')))
+        if line_total is not None:
+            line_sum += line_total
+        if quantity is not None and unit_price is not None and line_total is not None:
+            if abs((quantity * unit_price) - line_total) > 0.05:
+                invalid_rows.append(index)
+
+    subtotal = totals.get('subtotal')
+    vat_basis = totals.get('vat_basis')
+    vat_amount = totals.get('vat_amount', _parse_invoice_number(result.get('vat_amount')))
+    total_amount = totals.get('total_amount', _parse_invoice_number(result.get('total_amount')))
+    if invalid_rows:
+        warnings.append(f"Kontrollér beregningen på varelinje(r): {', '.join(map(str, invalid_rows))}")
+    if selected_lines and subtotal is not None and abs(line_sum - subtotal) > 0.05:
+        warnings.append(f"Varelinjer summerer til {line_sum:.2f}, men varebeløbet er {subtotal:.2f}")
+    if subtotal is not None and vat_amount is not None and total_amount is not None and abs((subtotal + vat_amount) - total_amount) > 0.05:
+        warnings.append(f"Varebeløb + moms stemmer ikke med totalen ({subtotal:.2f} + {vat_amount:.2f} != {total_amount:.2f})")
+    if vat_basis is not None and vat_amount is not None and abs((vat_basis * 0.25) - vat_amount) > 0.05:
+        warnings.append(f"Moms {vat_amount:.2f} stemmer ikke med 25% af momsgrundlaget {vat_basis:.2f}")
+    if not selected_lines:
+        warnings.append("Ingen sikre varelinjer fundet")
+
+    result['_hybrid_validation'] = {
+        'status': 'needs_review' if warnings else 'validated',
+        'requires_review': bool(warnings),
+        'line_source': line_source,
+        'line_count': len(selected_lines),
+        'line_sum': round(line_sum, 2),
+        'document_totals': totals,
+        'warnings': warnings,
+        'methods': ['layout_text', 'ai'] if ai_lines else ['layout_text', 'template'],
+    }
+    if warnings:
+        result['_validation_warning'] = ' · '.join(warnings)
+    result['_validation_details'] = result['_hybrid_validation']
+    return result
+
+
 # ========== CRUD OPERATIONS ==========
 
 @router.get("/supplier-invoices")
@@ -2741,6 +2994,7 @@ async def get_file_extracted_data(file_id: int):
                 "_validation_warning": llm_json_data.get('_validation_warning'),
                 "_vat_warning": llm_json_data.get('_vat_warning'),
                 "_validation_details": llm_json_data.get('_validation_details'),
+                "_hybrid_validation": llm_json_data.get('_hybrid_validation'),
             }
         elif extraction:
             # Fallback to extraction table columns if no LLM JSON
@@ -3540,6 +3794,93 @@ async def search_vendor_by_info(request: Dict):
         raise HTTPException(status_code=500, detail=str(e))
 
 
+_OWN_COMPANY_CVRS = {"29522790", "14416285"}
+_OWN_COMPANY_MARKERS = ("bmc denmark", "lejrvej 39", "3500 værløse")
+
+
+def _pattern_matches_value(pattern: str, text: str, expected) -> bool:
+    try:
+        match = re.search(pattern, text or "", re.IGNORECASE | re.MULTILINE)
+        if not match or not match.groups():
+            return False
+        actual = str(match.group(1)).strip()
+        if isinstance(expected, (int, float, Decimal)):
+            parsed = _parse_invoice_number(actual)
+            return parsed is not None and abs(parsed - float(expected)) < 0.01
+        return re.sub(r"\D", "", actual) == re.sub(r"\D", "", str(expected)) if re.search(r"\d", str(expected)) else actual == str(expected)
+    except re.error:
+        return False
+
+
+def _build_template_builder_result(pdf_text: str, ai_result: Optional[Dict] = None, vendor: Optional[Dict] = None) -> Dict:
+    """Build safe template suggestions; AI may suggest, but text evidence wins."""
+    text = pdf_text or ""
+    result = dict(ai_result or {})
+
+    invoice_pattern = r"(?:Faktura(?:nr\.?|nummer)?|Nummer)\s*[:#]?\s*(\d{4,})"
+    invoice_match = re.search(invoice_pattern, text, re.IGNORECASE | re.MULTILINE)
+    if invoice_match:
+        result["invoice_number"] = {"value": invoice_match.group(1), "pattern": invoice_pattern}
+
+    date_pattern = r"(?:Fakturadato|Dato)\s*[:#]?\s*(\d{1,2}[/.\-]\d{1,2}[/.\-]\d{2,4})"
+    date_match = re.search(date_pattern, text, re.IGNORECASE | re.MULTILINE)
+    if date_match:
+        result["invoice_date"] = {"value": date_match.group(1), "pattern": date_pattern}
+
+    totals = _extract_invoice_totals(text)
+    total = totals.get("total_amount")
+    total_patterns = [
+        (r"Varebeløb\s+Momsgrundlag\s+Moms\s+Momssats\s+Totalbeløb(?:\s+DKK)?\s*\n\s*"
+         r"-?[\d.\s]+,\d{2}\s+-?[\d.\s]+,\d{2}\s+-?[\d.\s]+,\d{2}\s+[\d.,]+%\s+(-?[\d.\s]+,\d{2})"),
+        r"(?:Totalbeløb|I alt|Amount due)\s*(?:DKK)?\s*:?\s*(-?[\d.\s]+,\d{2}|-?[\d,]+\.\d{2})",
+    ]
+    if total is not None:
+        for pattern in total_patterns:
+            if _pattern_matches_value(pattern, text, total):
+                result["total_amount"] = {"value": f"{total:.2f}", "pattern": pattern}
+                break
+
+    own_cvrs = set(_OWN_COMPANY_CVRS)
+    configured_own_cvr = re.sub(r"\D", "", str(getattr(settings, "OWN_CVR", "")))
+    if configured_own_cvr:
+        own_cvrs.add(configured_own_cvr)
+    vendor_cvr = re.sub(r"\D", "", str((vendor or {}).get("cvr_number") or ""))
+    cvr_candidates = re.findall(r"(?:CVR(?:-?nr\.?)?|VAT(?:\s+no\.?)?)\s*[:#]?\s*(?:DK)?\s*(\d{8})", text, re.IGNORECASE)
+    safe_cvrs = [cvr for cvr in cvr_candidates if cvr not in own_cvrs]
+    selected_cvr = vendor_cvr if vendor_cvr and vendor_cvr in safe_cvrs else (safe_cvrs[0] if safe_cvrs else "")
+    if selected_cvr:
+        cvr_pattern = rf"(?:CVR(?:-?nr\.?)?|VAT(?:\s+no\.?)?)\s*[:#]?\s*(?:DK)?\s*({re.escape(selected_cvr)})"
+        if _pattern_matches_value(cvr_pattern, text, selected_cvr):
+            result["cvr"] = {"value": selected_cvr, "pattern": cvr_pattern}
+    else:
+        result.pop("cvr", None)
+        result.pop("vendor_cvr", None)
+
+    candidates = []
+    vendor_name = str((vendor or {}).get("name") or "").strip()
+    if vendor_name and vendor_name.lower() in text.lower():
+        candidates.append(vendor_name)
+    if selected_cvr:
+        candidates.append(selected_cvr)
+    candidates.extend(re.findall(r"\b[\w.+-]+@([\w.-]+\.[A-Za-z]{2,})\b", text))
+    candidates.extend(re.findall(r"\b(?:www\.)?([A-Za-z0-9-]+\.(?:dk|com|eu|net))\b", text, re.IGNORECASE))
+    safe_patterns = []
+    for candidate in candidates:
+        candidate = str(candidate).strip()
+        lowered = candidate.lower()
+        if not candidate or any(marker in lowered for marker in _OWN_COMPANY_MARKERS) or re.sub(r"\D", "", candidate) in own_cvrs:
+            continue
+        if candidate.lower() not in {item.lower() for item in safe_patterns}:
+            safe_patterns.append(candidate)
+    result["detection_patterns"] = safe_patterns[:5]
+    result["lines_start"] = {"pattern": r"Nr\.?\s+Varenr\.?\s+Tekst"}
+    result["lines_end"] = {"pattern": r"(?:Varebeløb|Subtotal|Totalbeløb)"}
+    line_items = _smart_extract_lines(text)
+    result["line_count"] = len(line_items)
+    result["line_items"] = line_items
+    return result
+
+
 @router.post("/supplier-invoices/ai/analyze")
 async def ai_analyze_invoice(request: Dict):
     """Brug AI til at analysere faktura og foreslå template felter"""
@@ -3553,6 +3894,7 @@ async def ai_analyze_invoice(request: Dict):
         # Build enhanced PDF text with instruction
         from app.core.config import settings
         
+        excerpt = pdf_text if len(pdf_text) <= 14000 else f"{pdf_text[:7000]}\n[...midt udeladt...]\n{pdf_text[-7000:]}"
         enhanced_text = f"""OPGAVE: Analyser denne danske faktura og udtræk information til template-generering.
 
 RETURNER KUN VALID JSON - ingen forklaring, ingen markdown, kun ren JSON!
@@ -3562,7 +3904,7 @@ REQUIRED STRUKTUR (alle felter skal med):
     "invoice_number": "5082481",
     "invoice_date": "24/10-25",
     "total_amount": "1471.20",
-    "cvr": "29522790",
+    "cvr": "26686091",
     "detection_patterns": ["DCS ApS", "WWW.DCS.DK", "Høgemosevænget"],
     "lines_start": "Nr.VarenrTekst",
     "lines_end": "Subtotal"
@@ -3593,7 +3935,7 @@ VIGTIGT:
 - LAD VÆRE med at lave patterns eller line_item regex - kun udtræk rå data
 
 PDF TEKST:
-{pdf_text[:2000]}
+{excerpt}
 
 RETURNER KUN JSON - intet andet!"""
 
@@ -3603,10 +3945,21 @@ RETURNER KUN JSON - intet andet!"""
         
         if not result:
             raise HTTPException(status_code=500, detail="AI kunne ikke analysere fakturaen")
+        if result.get("error"):
+            # extract_from_text returns operational Ollama failures as a dict.
+            # Do not expose that dict as a successful analysis to the browser.
+            raise HTTPException(status_code=502, detail=str(result["error"]))
         
-        logger.info(f"✅ AI analyse gennemført: {result}")
+        vendor = None
-        return result
+        if vendor_id:
+            rows = execute_query("SELECT id, name, cvr_number FROM vendors WHERE id = %s LIMIT 1", (vendor_id,))
+            vendor = rows[0] if rows else None
+        safe_result = _build_template_builder_result(pdf_text, result, vendor)
+        logger.info("✅ AI analyse gennemført og valideret mod fakturateksten")
+        return safe_result
         
+    except HTTPException:
+        raise
     except Exception as e:
         logger.error(f"❌ AI analyse fejlede: {e}")
         raise HTTPException(status_code=500, detail=f"AI analyse fejlede: {str(e)}")
@@ -4813,6 +5166,7 @@ async def reprocess_uploaded_file(file_id: int):
         if template_id and confidence >= 0.5:
             logger.info(f"✅ Matched template {template_id} ({confidence:.0%})")
             extracted_fields = template_service.extract_fields(text, template_id)
+            extracted_fields = _hybrid_validate_invoice(extracted_fields, text)
             
             # Check if this is an invoice2data template (ID -1)
             is_invoice2data = (template_id == -1)
@@ -4889,7 +5243,7 @@ async def reprocess_uploaded_file(file_id: int):
                      extracted_fields.get('currency', 'DKK'),
                      1.0,  # invoice2data always 100% confidence
                      json.dumps(extracted_fields),  # llm_response_json
-                     'extracted')  # status
+                     'needs_review' if extracted_fields.get('_hybrid_validation', {}).get('requires_review') else 'validated')
                 )
                 
                 # Insert line items if extracted
@@ -4964,7 +5318,8 @@ async def reprocess_uploaded_file(file_id: int):
                 
                 raise HTTPException(status_code=500, detail=f"AI extraction fejlede: {error_msg}")
             
-            extracted_fields = llm_result
+            extracted_fields = _hybrid_validate_invoice(llm_result, text)
+            llm_result = extracted_fields
             confidence = llm_result.get('confidence', 0.75)
 
             # Post-process: clear own CVR(s) if AI mistakenly returned them
@@ -5025,7 +5380,7 @@ async def reprocess_uploaded_file(file_id: int):
                  llm_result.get('document_type', 'invoice'),
                  confidence,
                  json.dumps(llm_result),
-                 'extracted')
+                 'needs_review' if llm_result.get('_hybrid_validation', {}).get('requires_review') else 'validated')
             )
             
             # Insert line items if extracted

app/billing/frontend/supplier_invoices.html

@@ -2916,7 +2916,9 @@ async function reviewExtractedData(fileId) {
         let aiData = null;
         if (ext.llm_response_json) {
             try {
-                aiData = JSON.parse(ext.llm_response_json);
+                aiData = typeof ext.llm_response_json === 'string'
+                    ? JSON.parse(ext.llm_response_json)
+                    : ext.llm_response_json;
             } catch (e) {
                 console.error('Failed to parse llm_response_json:', e);
             }
@@ -2929,8 +2931,14 @@ async function reviewExtractedData(fileId) {
             .trim();
         
         // Check for validation warnings
-        const hasValidationIssues = aiData?._validation_warning || aiData?._vat_warning;
+        const hybridValidation = aiData?._hybrid_validation || null;
-        const allValidationsPassed = !hasValidationIssues && aiData && aiData.lines && aiData.lines.length > 0;
+        const hybridWarnings = hybridValidation?.warnings || [];
+        const hasValidationIssues = hybridValidation?.requires_review || aiData?._validation_warning || aiData?._vat_warning;
+        const allValidationsPassed = hybridValidation?.status === 'validated' || (!hasValidationIssues && aiData && aiData.lines && aiData.lines.length > 0);
+        const sourceLabels = {
+            layout_text: 'PDF-layout',
+            ai_or_template: 'AI/template'
+        };
         
         // Build modal content
         let modalContent = `
@@ -2946,14 +2954,15 @@ async function reviewExtractedData(fileId) {
             
             ${hasValidationIssues ? `
                 <div class="alert alert-warning">
-                    <h6 class="alert-heading"><i class="bi bi-exclamation-triangle me-2"></i>Beløbs-validering</h6>
+                    <h6 class="alert-heading"><i class="bi bi-exclamation-triangle me-2"></i>Kræver manuel kontrol</h6>
-                    ${aiData._validation_warning ? `<p class="mb-1">⚠️ ${aiData._validation_warning}</p>` : ''}
+                    ${hybridWarnings.map(warning => `<p class="mb-1">⚠️ ${escapeHtml(warning)}</p>`).join('')}
+                    ${!hybridWarnings.length && aiData._validation_warning ? `<p class="mb-1">⚠️ ${escapeHtml(aiData._validation_warning)}</p>` : ''}
                     ${aiData._vat_warning ? `<p class="mb-0">⚠️ ${aiData._vat_warning}</p>` : ''}
                 </div>
             ` : allValidationsPassed ? `
                 <div class="alert alert-success">
-                    <h6 class="alert-heading"><i class="bi bi-check-circle me-2"></i>Beløbs-validering</h6>
+                    <h6 class="alert-heading"><i class="bi bi-shield-check me-2"></i>Automatisk kontrol bestået</h6>
-                    <p class="mb-0">✅ Varelinjer summer korrekt til subtotal<br>✅ Moms beregning er korrekt (25%)</p>
+                    <p class="mb-0">${hybridValidation ? `${hybridValidation.line_count} varelinjer kontrolleret · Kilde: ${sourceLabels[hybridValidation.line_source] || hybridValidation.line_source}` : 'Varelinjer og beløb er valideret'}</p>
                 </div>
             ` : ''}
             

app/billing/frontend/template_builder.html

@@ -206,6 +206,8 @@
                                 2. Eller markér tekst manuelt og vælg felttype<br>
                                 3. Systemet laver automatisk patterns!
                             </div>
+
+                            <div id="aiLineItemsResult" class="d-none mb-3"></div>
                             
                             <button class="btn btn-success w-100 mb-3" onclick="autoGenerateTemplate()" id="aiGenerateBtn">
                                 <i class="bi bi-magic me-2"></i>🤖 AI Auto-generer Template
@@ -1370,10 +1372,20 @@ async function autoGenerateTemplate() {
         });
         
         if (!response.ok) {
-            throw new Error('AI analyse fejlede');
+            let detail = `AI analyse fejlede (HTTP ${response.status})`;
+            try {
+                const payload = await response.json();
+                if (payload?.detail) detail = payload.detail;
+            } catch (_) {
+                // Keep the HTTP status when the server did not return JSON.
+            }
+            throw new Error(detail);
         }
         
         const result = await response.json();
+        if (result?.error) {
+            throw new Error(result.error);
+        }
         
         // Helper to extract value (handles both nested {value, pattern} and flat formats)
         const getValue = (field) => field?.value || field;
@@ -1456,6 +1468,7 @@ async function autoGenerateTemplate() {
             const linesEnd = result.lines_end?.pattern || result.lines_end;
             document.getElementById('linesEndPattern').value = linesEnd;
         }
+        renderAiLineItems(result.line_items || [], result.line_count || 0);
         // Note: Intentionally NOT setting line_pattern - multi-line extraction handles it
         
         btn.innerHTML = '<i class="bi bi-check-circle me-2"></i>✅ AI analyse færdig!';
@@ -1468,10 +1481,61 @@ async function autoGenerateTemplate() {
         console.error('AI generation failed:', error);
         btn.innerHTML = originalText;
         btn.disabled = false;
-        alert('AI analyse fejlede. Prøv manuel indtastning.');
+        alert(`AI analyse fejlede: ${error.message || 'Ukendt fejl'}`);
     }
 }
 
+function templateEscapeHtml(value) {
+    return String(value ?? '')
+        .replace(/&/g, '&amp;')
+        .replace(/</g, '&lt;')
+        .replace(/>/g, '&gt;')
+        .replace(/"/g, '&quot;')
+        .replace(/'/g, '&#039;');
+}
+
+function renderAiLineItems(lines, reportedCount) {
+    const container = document.getElementById('aiLineItemsResult');
+    if (!container) return;
+
+    const count = Array.isArray(lines) ? lines.length : Number(reportedCount || 0);
+    if (!count) {
+        container.className = 'alert alert-warning mb-3';
+        container.innerHTML = '<i class="bi bi-exclamation-triangle me-2"></i><strong>Ingen varelinjer fundet.</strong> Kontrollér teksten eller angiv et linjemønster manuelt.';
+        return;
+    }
+
+    const labels = {
+        line_number: 'Linje', position: 'Position', item_number: 'Varenummer', sku: 'SKU',
+        description: 'Beskrivelse / model', quantity: 'Antal', unit_price: 'Stykpris',
+        line_total: 'Linjebeløb', total_price: 'Samlet beløb', ean: 'EAN', kn8: 'KN8',
+        serial_numbers: 'Serienummer', reverse_charge: 'Omvendt betalingspligt',
+        vat_rate: 'Momssats', raw_text: 'Rå tekst'
+    };
+    const itemCards = (lines || []).map((line, index) => {
+        const fields = Object.entries(line)
+            .filter(([, value]) => value !== null && value !== undefined && value !== '')
+            .map(([key, value]) => {
+                let displayValue = Array.isArray(value) ? value.join(', ') : value;
+                if (typeof value === 'boolean') displayValue = value ? 'Ja' : 'Nej';
+                return `<div class="col-md-6 col-xl-4 mb-2">
+                    <div class="small text-muted">${templateEscapeHtml(labels[key] || key)}</div>
+                    <div class="text-break">${templateEscapeHtml(displayValue)}</div>
+                </div>`;
+            }).join('');
+        const heading = line.item_number || line.sku || `Linje ${index + 1}`;
+        return `<div class="card mb-2">
+            <div class="card-header py-2 fw-semibold">Vare ${index + 1}: ${templateEscapeHtml(heading)}</div>
+            <div class="card-body py-2"><div class="row">${fields}</div></div>
+        </div>`;
+    }).join('');
+
+    container.className = 'alert alert-success mb-3 p-3';
+    container.innerHTML = `
+        <div class="fw-bold mb-2"><i class="bi bi-check-circle me-2"></i>AI fandt ${count} varelinjer</div>
+        <div>${itemCards}</div>`;
+}
+
 async function saveTemplate() {
     const vendorId = document.getElementById('vendorSelect').value;
     const templateName = document.getElementById('templateName').value;

app/bug_reports/backend/router.py

@@ -94,17 +94,18 @@ def _rate_limit(user_id: int) -> None:
 
 
 def _resolve_customer_id() -> int:
-    configured_id = int(settings.BUG_REPORT_DEFAULT_CUSTOMER_ID)
+    # Resolve our own company by identity, never by an arbitrary/old numeric ID.
-    configured_row = execute_query_single("SELECT id FROM customers WHERE id = %s", (configured_id,))
+    # Customer IDs differ between environments and ID 1 may belong to a supplier.
-    if configured_row:
-        return int(configured_row["id"])
-
     named_row = execute_query_single(
         """
-        SELECT id
+        SELECT c.id
-        FROM customers
+        FROM customers c
-        WHERE LOWER(name) = LOWER(%s)
+        LEFT JOIN sag_sager s ON s.customer_id = c.id AND s.deleted_at IS NULL
-        ORDER BY id ASC
+        WHERE LOWER(TRIM(c.name)) = LOWER(%s)
+          AND c.deleted_at IS NULL
+          AND COALESCE(c.is_active, TRUE) = TRUE
+        GROUP BY c.id
+        ORDER BY COUNT(s.id) DESC, c.id ASC
         LIMIT 1
         """,
         ("BMC Networks",),
@@ -112,11 +113,23 @@ def _resolve_customer_id() -> int:
     if named_row:
         return int(named_row["id"])
 
-    fallback = execute_query_single("SELECT id FROM customers ORDER BY id ASC LIMIT 1")
+    configured_id = int(settings.BUG_REPORT_DEFAULT_CUSTOMER_ID)
-    if fallback:
+    configured_row = execute_query_single(
-        return int(fallback["id"])
+        """
+        SELECT id
+        FROM customers
+        WHERE id = %s
+          AND (
+              LOWER(name) LIKE '%%bmc networks%%'
+              OR REGEXP_REPLACE(COALESCE(cvr_number, ''), '[^0-9]', '', 'g') IN ('29522790', '14416285')
+          )
+        """,
+        (configured_id,),
+    )
+    if configured_row:
+        return int(configured_row["id"])
 
-    raise HTTPException(status_code=400, detail="No customers available for bug report case creation")
+    raise HTTPException(status_code=500, detail="BMC Networks-kunden blev ikke fundet; bugrapporten blev ikke oprettet")
 
 
 @router.post("/bug-reports", response_model=BugReportResult)
@@ -176,8 +189,10 @@ async def create_bug_report(payload: BugReportPayload, request: Request):
         if len(raw) > settings.BUG_REPORT_MAX_SCREENSHOT_BYTES:
             raise HTTPException(status_code=400, detail="Screenshot too large")
 
-        stored_name, size = _store_raw_file(raw, f"bugreport_{sag_id}.png")
+        extension = "jpg" if content_type in {"image/jpeg", "image/jpg"} else "png"
-        _create_sag_file_record(sag_id, "screenshot.png", content_type, size, stored_name)
+        filename = f"screenshot.{extension}"
+        stored_name, size = _store_raw_file(raw, f"bugreport_{sag_id}.{extension}")
+        _create_sag_file_record(sag_id, filename, content_type, size, stored_name)
 
     # Attach logs as json file
     logs_raw = json.dumps(payload.logs or [], ensure_ascii=False, indent=2).encode("utf-8")

app/contacts/backend/router_simple.py

@@ -3,8 +3,8 @@ Contact API Router - Simplified (Read-Only)
 Only GET endpoints for now
 """
 
-from fastapi import APIRouter, HTTPException, Query, Body, status
+from fastapi import APIRouter, HTTPException, Query, Body, status, UploadFile, File
-from typing import Optional
+from typing import Any, Optional
 from pydantic import BaseModel, Field
 from app.core.database import (
     execute_query,
@@ -15,6 +15,7 @@ from app.core.database import (
 )
 from psycopg2.extras import RealDictCursor
 from app.core.contact_utils import get_contact_customer_ids, get_primary_customer_id
+from app.services.cvr_service import get_cvr_service
 from app.customers.backend.router import (
     get_customer_subscriptions,
     lock_customer_subscriptions,
@@ -22,9 +23,14 @@ from app.customers.backend.router import (
     get_subscription_comment,
     get_subscription_billing_matrix,
     SubscriptionComment,
+    CustomerCreate,
+    create_customer,
 )
 import logging
 import json
+import re
+import html
+from email.utils import parseaddr
 
 logger = logging.getLogger(__name__)
 router = APIRouter()
@@ -63,6 +69,17 @@ class ContactMergeRequest(BaseModel):
     source_contact_id: int = Field(..., gt=0)
 
 
+class EmailCompanyResolve(BaseModel):
+    name: str = Field(..., min_length=1, max_length=255)
+    cvr_number: str = Field(..., pattern=r"^\d{8}$")
+    email: Optional[str] = None
+    phone: Optional[str] = None
+    address: Optional[str] = None
+    city: Optional[str] = None
+    postal_code: Optional[str] = None
+    website: Optional[str] = None
+
+
 CONTACT_MERGE_RELATIONS = (
     ("Firmaer", "contact_companies", "contact_id"),
     ("Sager", "sag_kontakter", "contact_id"),
@@ -79,6 +96,325 @@ CONTACT_MERGE_RELATIONS = (
 )
 
 
+def _exact_email_pattern(address: str) -> str:
+    return rf"(^|[^a-z0-9._%+@-]){re.escape(address.lower())}([^a-z0-9._%+@-]|$)"
+
+
+def _plain_email_body(parsed: dict) -> str:
+    text = str(parsed.get("body_text") or "").strip()
+    if text:
+        return html.unescape(text).replace("\xa0", " ")
+    raw_html = str(parsed.get("body_html") or "")
+    raw_html = re.sub(r"(?is)<(script|style).*?>.*?</\1>", " ", raw_html)
+    raw_html = re.sub(r"(?i)<br\s*/?>|</p>|</div>", "\n", raw_html)
+    return html.unescape(re.sub(r"(?s)<[^>]+>", " ", raw_html)).replace("\xa0", " ")
+
+
+def _signature_lines(body: str) -> list[str]:
+    """Normalize common Outlook/Markdown decoration without losing line structure."""
+    lines = []
+    for raw_line in body.splitlines():
+        line = re.sub(r"[*_`]+", "", raw_line)
+        line = re.sub(r"\s+", " ", line).strip(" \\|")
+        if line:
+            lines.append(line)
+    return lines
+
+
+def _labelled_phone(lines: list[str], labels: str) -> Optional[str]:
+    phone_pattern = re.compile(r"\+?\d(?:[\s().-]*\d){5,14}")
+    label_pattern = re.compile(rf"(?i)^\s*(?:{labels})\s*:\s*(.*)$")
+    for line in lines:
+        labelled = label_pattern.search(line)
+        if labelled:
+            phone = phone_pattern.search(labelled.group(1))
+            if phone:
+                return phone.group(0).strip()
+    return None
+
+
+def _contact_suggestions_from_email(contact: dict, parsed: dict) -> list[dict]:
+    """Conservative, review-only extraction from headers and labelled signature lines."""
+    body = _plain_email_body(parsed)
+    signature_lines = _signature_lines(body)
+    sender_email = str(parsed.get("sender_email") or "").strip().lower()
+    sender_name = str(parsed.get("sender_name") or "").strip()
+    parsed_sender_name, parsed_sender_address = parseaddr(sender_name)
+    if parsed_sender_name:
+        sender_name = parsed_sender_name
+    if not sender_email and parsed_sender_address:
+        sender_email = parsed_sender_address.strip().lower()
+    current_email = str(contact.get("email") or "").strip().lower()
+    candidates: dict[str, tuple[str, str]] = {}
+
+    # A received Outlook message normally represents the sender. If this looks
+    # like a sent message to the current contact, do not suggest our own sender.
+    recipient_text = str(parsed.get("recipient_email") or "").lower()
+    sender_represents_contact = not current_email or current_email == sender_email or current_email not in recipient_text
+    if sender_represents_contact and sender_email:
+        candidates["email"] = (sender_email, "Mailens afsender")
+    if sender_represents_contact and sender_name and "@" not in sender_name:
+        name_parts = sender_name.split()
+        if name_parts:
+            candidates["first_name"] = (name_parts[0], "Afsendernavn")
+        if len(name_parts) > 1:
+            candidates["last_name"] = (" ".join(name_parts[1:]), "Afsendernavn")
+
+    mobile = _labelled_phone(signature_lines, r"mobil|mobile|mob\.?")
+    phone = _labelled_phone(signature_lines, r"telefon|phone|tel\.?|direkte")
+    if mobile:
+        candidates["mobile"] = (mobile, "Mailens signatur")
+    if phone:
+        candidates["phone"] = (phone, "Mailens signatur")
+
+    for field, labels_pattern in (("title", r"titel|stilling|job title"), ("department", r"afdeling|department")):
+        pattern = re.compile(rf"(?i)^\s*(?:{labels_pattern})\s*:\s*(.{{2,100}}?)\s*$")
+        for line in signature_lines:
+            match = pattern.search(line)
+            if match:
+                candidates[field] = (match.group(1).strip(), "Mailens signatur")
+                break
+
+    # Outlook signatures often put an unlabelled job title directly below the
+    # sender's name. This remains a review-only suggestion.
+    contact_full_name = " ".join(
+        part for part in (str(contact.get("first_name") or "").strip(), str(contact.get("last_name") or "").strip()) if part
+    )
+    signature_names = [name.casefold() for name in (contact_full_name, sender_name) if len(name.split()) >= 2]
+    rejected_titles = {
+        "kind regards", "best regards", "regards", "med venlig hilsen",
+        "venlig hilsen", "mvh", "thanks", "thank you", "tak",
+    }
+    for signature_name in dict.fromkeys(signature_names):
+        for index in range(len(signature_lines) - 2, -1, -1):
+            if signature_lines[index].casefold() != signature_name:
+                continue
+            possible_title = signature_lines[index + 1]
+            if (
+                "title" not in candidates
+                and 2 <= len(possible_title) <= 100
+                and possible_title.casefold().rstrip(",.! ") not in rejected_titles
+                and not re.search(r"(?i)^(?:mobile|mobil|phone|telefon|email|e-mail|web|www)\s*:", possible_title)
+                and not re.search(r"[@\d]|https?://", possible_title)
+            ):
+                candidates["title"] = (possible_title, "Linjen under afsendernavnet")
+            break
+        if "title" in candidates:
+            break
+
+    labels = {
+        "first_name": "Fornavn", "last_name": "Efternavn", "email": "E-mail",
+        "phone": "Telefon", "mobile": "Mobil", "title": "Titel", "department": "Afdeling",
+    }
+    suggestions = []
+    for field, (value, source) in candidates.items():
+        current = str(contact.get(field) or "").strip()
+        if value and current.casefold() != value.casefold():
+            suggestions.append({"field": field, "label": labels[field], "current": current or None, "suggested": value, "source": source})
+    return suggestions
+
+
+def _company_from_email_body(body: str, contact_name: str = "") -> dict:
+    lines = _signature_lines(body)
+    joined = "\n".join(lines)
+    cvr_match = re.search(r"(?i)\b(?:CVR(?:[- ]?nr\.?)?|VAT)\s*[:#]?\s*(?:DK\s*)?(\d[\d .-]{6,12}\d)", joined)
+    cvr_number = re.sub(r"\D", "", cvr_match.group(1)) if cvr_match else ""
+    if len(cvr_number) != 8:
+        cvr_number = ""
+
+    company_name = ""
+    labelled_name = re.search(r"(?im)^\s*(?:firma|company|virksomhed)\s*:\s*(.{2,100})$", joined)
+    if labelled_name:
+        company_name = labelled_name.group(1).strip()
+    if not company_name:
+        for index, line in enumerate(lines):
+            if not (re.search(r"\b\d{4}\s+[A-Za-zÆØÅæøå]", line) or re.search(r"[A-Za-zÆØÅæøå]{3,}\s+\d+[A-Za-z]?\b", line)):
+                continue
+            if index:
+                candidate = lines[index - 1].strip()
+                if (
+                    candidate.casefold() != contact_name.casefold()
+                    and not re.search(r"(?i)^(?:mobile|mobil|phone|telefon|email|web|cvr)\s*:", candidate)
+                    and not re.search(r"[@+]|https?://", candidate)
+                ):
+                    company_name = candidate
+            break
+    return {"name": company_name or None, "cvr_number": cvr_number or None}
+
+
+@router.post("/contacts/analyze-email")
+async def analyze_email_for_new_contact(file: UploadFile = File(...)):
+    """Return editable contact/company candidates without creating anything."""
+    filename = str(file.filename or "").lower()
+    if not filename.endswith((".eml", ".msg")):
+        raise HTTPException(status_code=400, detail="Kun Outlook .msg- og .eml-filer understøttes")
+    content = await file.read()
+    if not content or len(content) > 10 * 1024 * 1024:
+        raise HTTPException(status_code=400, detail="Mailfilen er tom eller større end 10 MB")
+    from app.services.email_service import EmailService
+    parser = EmailService()
+    parsed = parser.parse_msg_file(content) if filename.endswith(".msg") else parser.parse_eml_file(content)
+    if not parsed:
+        raise HTTPException(status_code=422, detail="Mailen kunne ikke læses")
+
+    empty_contact = {field: None for field in ("first_name", "last_name", "email", "phone", "mobile", "title", "department")}
+    suggestions = _contact_suggestions_from_email(empty_contact, parsed)
+    contact = {item["field"]: item["suggested"] for item in suggestions}
+    contact_name = " ".join(filter(None, (contact.get("first_name"), contact.get("last_name"))))
+    company = _company_from_email_body(_plain_email_body(parsed), contact_name)
+    company["existing_id"] = None
+    company["existing_name"] = None
+    company["lookup_found"] = False
+    if company.get("cvr_number"):
+        existing = execute_query_single(
+            """SELECT id, name FROM customers
+               WHERE REGEXP_REPLACE(COALESCE(cvr_number, ''), '[^0-9]', '', 'g') = %s
+               ORDER BY id LIMIT 1""",
+            (company["cvr_number"],),
+        )
+        if existing:
+            company["existing_id"] = existing.get("id")
+            company["existing_name"] = existing.get("name")
+        official = await get_cvr_service().lookup_by_cvr(company["cvr_number"])
+        if official:
+            company.update({
+                "name": official.get("name") or company.get("name"),
+                "address": official.get("address"),
+                "city": official.get("city"),
+                "postal_code": official.get("postal_code") or official.get("zipcode"),
+                "phone": official.get("phone"),
+                "email": official.get("email"),
+                "website": official.get("website"),
+                "status": official.get("status"),
+                "source": official.get("source"),
+                "lookup_found": True,
+            })
+    return {
+        "filename": file.filename,
+        "mail": {"subject": parsed.get("subject"), "sender_email": parsed.get("sender_email")},
+        "contact": contact,
+        "company": company,
+    }
+
+
+@router.post("/contacts/resolve-email-company")
+async def resolve_email_company(payload: EmailCompanyResolve):
+    """Reuse a CVR match or create the approved company exactly once."""
+    existing = execute_query_single(
+        """SELECT id, name, cvr_number FROM customers
+           WHERE REGEXP_REPLACE(COALESCE(cvr_number, ''), '[^0-9]', '', 'g') = %s
+           ORDER BY id LIMIT 1""",
+        (payload.cvr_number,),
+    )
+    if existing:
+        return {**existing, "created": False}
+    created = await create_customer(CustomerCreate(
+        name=payload.name,
+        cvr_number=payload.cvr_number,
+        email=payload.email,
+        phone=payload.phone,
+        address=payload.address,
+        city=payload.city,
+        postal_code=payload.postal_code,
+        website=payload.website,
+        is_active=True,
+    ))
+    return {**created, "created": True}
+
+
+@router.post("/contacts/{contact_id}/analyze-email")
+async def analyze_contact_email(contact_id: int, file: UploadFile = File(...)):
+    """Parse an Outlook email and return reviewable contact update suggestions."""
+    contact = execute_query_single(
+        "SELECT id, first_name, last_name, email, phone, mobile, title, department FROM contacts WHERE id = %s",
+        (contact_id,),
+    )
+    if not contact:
+        raise HTTPException(status_code=404, detail="Contact not found")
+    filename = str(file.filename or "").lower()
+    if not filename.endswith((".eml", ".msg")):
+        raise HTTPException(status_code=400, detail="Kun Outlook .msg- og .eml-filer understøttes")
+    content = await file.read()
+    if not content or len(content) > 10 * 1024 * 1024:
+        raise HTTPException(status_code=400, detail="Mailfilen er tom eller større end 10 MB")
+
+    from app.services.email_service import EmailService
+    parser = EmailService()
+    parsed = parser.parse_msg_file(content) if filename.endswith(".msg") else parser.parse_eml_file(content)
+    if not parsed:
+        raise HTTPException(status_code=422, detail="Mailen kunne ikke læses")
+    suggestions = _contact_suggestions_from_email(contact, parsed)
+    return {
+        "filename": file.filename,
+        "mail": {"subject": parsed.get("subject"), "sender_name": parsed.get("sender_name"), "sender_email": parsed.get("sender_email")},
+        "suggestions": suggestions,
+    }
+
+
+@router.get("/contacts/{contact_id}/emails")
+async def get_contact_emails(
+    contact_id: int,
+    limit: int = Query(default=25, ge=1, le=100),
+    offset: int = Query(default=0, ge=0),
+):
+    contact = execute_query_single("SELECT id, email FROM contacts WHERE id = %s", (contact_id,))
+    if not contact:
+        raise HTTPException(status_code=404, detail="Contact not found")
+    address = str(contact.get("email") or "").strip().lower()
+    if not address:
+        return {"items": [], "total": 0, "limit": limit, "offset": offset}
+
+    predicate = "em.deleted_at IS NULL AND LOWER(CONCAT_WS(' ', em.sender_email, em.recipient_email, em.cc)) ~ %s"
+    params = (_exact_email_pattern(address),)
+    total = execute_query_single(f"SELECT COUNT(*) AS count FROM email_messages em WHERE {predicate}", params)
+    rows = execute_query(
+        f"""
+        SELECT em.id, em.subject, em.sender_email, em.sender_name, em.recipient_email,
+               em.received_date, em.is_read, em.has_attachments, em.attachment_count,
+               em.linked_case_id, s.titel AS linked_case_title
+        FROM email_messages em
+        LEFT JOIN sag_sager s ON s.id = em.linked_case_id
+        WHERE {predicate}
+        ORDER BY em.received_date DESC NULLS LAST, em.id DESC
+        LIMIT %s OFFSET %s
+        """,
+        (*params, limit, offset),
+    ) or []
+    return {"items": rows, "total": int((total or {}).get("count") or 0), "limit": limit, "offset": offset}
+
+
+@router.get("/contacts/{contact_id}/cases")
+async def get_contact_cases(
+    contact_id: int,
+    limit: int = Query(default=25, ge=1, le=100),
+    offset: int = Query(default=0, ge=0),
+):
+    if not execute_query_single("SELECT id FROM contacts WHERE id = %s", (contact_id,)):
+        raise HTTPException(status_code=404, detail="Contact not found")
+    predicate = "sk.contact_id = %s AND sk.deleted_at IS NULL AND s.deleted_at IS NULL"
+    total = execute_query_single(
+        f"SELECT COUNT(*) AS count FROM sag_kontakter sk JOIN sag_sager s ON s.id = sk.sag_id WHERE {predicate}",
+        (contact_id,),
+    )
+    rows = execute_query(
+        f"""
+        SELECT s.id, s.titel, s.status, s.updated_at, s.customer_id,
+               cu.name AS customer_name,
+               s.ansvarlig_bruger_id,
+               COALESCE(NULLIF(TRIM(u.full_name), ''), NULLIF(TRIM(u.username), '')) AS responsible_name
+        FROM sag_kontakter sk
+        JOIN sag_sager s ON s.id = sk.sag_id
+        LEFT JOIN customers cu ON cu.id = s.customer_id
+        LEFT JOIN users u ON u.user_id = s.ansvarlig_bruger_id
+        WHERE {predicate}
+        ORDER BY s.updated_at DESC NULLS LAST, s.id DESC
+        LIMIT %s OFFSET %s
+        """,
+        (contact_id, limit, offset),
+    ) or []
+    return {"items": rows, "total": int((total or {}).get("count") or 0), "limit": limit, "offset": offset}
+
+
 class ContactCompanyLink(BaseModel):
     customer_id: int
     is_primary: bool = True
@@ -147,28 +483,32 @@ async def get_contacts(
         where_clauses = []
         params = []
         
-        if search:
+        normalized_search = " ".join(str(search or "").split())
-            where_clauses.append(
+        if normalized_search:
+            for token in normalized_search.split(" "):
+                token_clause = """
+                    (
+                        CONCAT_WS(' ', c.first_name, c.last_name) ILIKE %s
+                        OR CONCAT_WS(' ', c.last_name, c.first_name) ILIKE %s
+                        OR COALESCE(c.email, '') ILIKE %s
+                        OR COALESCE(c.title, '') ILIKE %s
+                        OR COALESCE(c.department, '') ILIKE %s
+                        OR COALESCE(c.user_company, '') ILIKE %s
+                        OR EXISTS (
+                            SELECT 1 FROM contact_companies cc2
+                            JOIN customers cu2 ON cu2.id = cc2.customer_id
+                            WHERE cc2.contact_id = c.id AND cu2.name ILIKE %s
+                        )
                 """
-                (
+                token_params: list[Any] = [f"%{token}%"] * 7
-                    c.first_name ILIKE %s
+                digits = "".join(ch for ch in token if ch.isdigit())
-                    OR c.last_name ILIKE %s
+                if len(digits) >= 2:
-                    OR c.email ILIKE %s
+                    token_clause += " OR REGEXP_REPLACE(COALESCE(c.phone, ''), '[^0-9]', '', 'g') ILIKE %s"
-                    OR c.phone ILIKE %s
+                    token_clause += " OR REGEXP_REPLACE(COALESCE(c.mobile, ''), '[^0-9]', '', 'g') ILIKE %s"
-                    OR c.mobile ILIKE %s
+                    token_params.extend([f"%{digits}%", f"%{digits}%"])
-                    OR c.user_company ILIKE %s
+                token_clause += ")"
-                    OR EXISTS (
+                where_clauses.append(token_clause)
-                        SELECT 1
+                params.extend(token_params)
-                        FROM contact_companies cc2
-                        JOIN customers cu2 ON cu2.id = cc2.customer_id
-                        WHERE cc2.contact_id = c.id
-                          AND cu2.name ILIKE %s
-                    )
-                )
-                """
-            )
-            like = f"%{search}%"
-            params.extend([like, like, like, like, like, like, like])
         
         if is_active is not None:
             where_clauses.append("c.is_active = %s")
@@ -188,16 +528,33 @@ async def get_contacts(
         total = count_result[0]['count'] if count_result else 0
         
         # Step 1: Fetch contacts only (stable pagination)
+        rank_order_sql = ""
+        rank_params: list[Any] = []
+        if normalized_search:
+            rank_sql = """
+                CASE
+                    WHEN LOWER(CONCAT_WS(' ', c.first_name, c.last_name)) = LOWER(%s) THEN 0
+                    WHEN LOWER(CONCAT_WS(' ', c.last_name, c.first_name)) = LOWER(%s) THEN 1
+                    WHEN CONCAT_WS(' ', c.first_name, c.last_name) ILIKE %s THEN 2
+                    WHEN CONCAT_WS(' ', c.last_name, c.first_name) ILIKE %s THEN 3
+                    WHEN COALESCE(c.email, '') ILIKE %s THEN 4
+                    ELSE 5
+                END
+            """
+            rank_order_sql = f"{rank_sql},"
+            rank_params = [normalized_search, normalized_search, f"{normalized_search}%", f"{normalized_search}%", f"{normalized_search}%"]
+
         contacts_query = f"""
             SELECT 
                 c.id, c.first_name, c.last_name, c.email, c.phone, c.mobile,
                 c.title, c.department, c.user_company, c.is_active, c.created_at, c.updated_at
             FROM contacts c
             {where_sql}
-            ORDER BY c.last_name, c.first_name, c.id
+            ORDER BY {rank_order_sql} c.last_name, c.first_name, c.id
             LIMIT %s OFFSET %s
         """
         contacts_params = list(params)
+        contacts_params.extend(rank_params)
         contacts_params.extend([limit, offset])
         contacts = execute_query(contacts_query, tuple(contacts_params)) or []
 

app/contacts/frontend/contact_detail.html

@@ -116,6 +116,21 @@
         top: 1rem;
         right: 1rem;
     }
+
+    .contact-email-dropzone {
+        border: 1px dashed rgba(15, 76, 117, 0.45);
+        border-radius: 12px;
+        background: rgba(15, 76, 117, 0.04);
+        padding: 0.8rem 1rem;
+        cursor: pointer;
+        transition: background-color .2s, border-color .2s, transform .2s;
+    }
+
+    .contact-email-dropzone.is-dragging {
+        background: rgba(15, 76, 117, 0.12);
+        border-color: var(--accent);
+        transform: translateY(-1px);
+    }
 </style>
 {% endblock %}
 
@@ -150,6 +165,18 @@
         </div>
     </div>
 
+    <div id="contactEmailDropzone" class="contact-email-dropzone mb-3" role="button" tabindex="0" aria-label="Analysér Outlook-mail for kontaktopdateringer">
+        <div class="d-flex align-items-center gap-3">
+            <i class="bi bi-envelope-arrow-down fs-4 text-primary"></i>
+            <div class="flex-grow-1">
+                <div class="fw-semibold">Opdatér kontakt fra Outlook-mail</div>
+                <div class="small text-muted">Træk en .msg- eller .eml-fil hertil, eller klik for at vælge. Intet ændres uden din godkendelse.</div>
+            </div>
+            <div id="contactEmailAnalyzeStatus" class="small text-muted"></div>
+        </div>
+        <input id="contactEmailFileInput" type="file" accept=".msg,.eml,message/rfc822,application/vnd.ms-outlook" hidden>
+    </div>
+
     <!-- Alert Notes Container -->
     <div id="alert-notes-container"></div>
 
@@ -173,6 +200,16 @@
                         <i class="bi bi-people"></i>Kontakter
                     </a>
                 </li>
+                <li class="nav-item">
+                    <a class="nav-link" data-bs-toggle="tab" href="#cases">
+                        <i class="bi bi-list-check"></i>Sager
+                    </a>
+                </li>
+                <li class="nav-item">
+                    <a class="nav-link" data-bs-toggle="tab" href="#emails">
+                        <i class="bi bi-envelope"></i>E-mails
+                    </a>
+                </li>
                 <li class="nav-item">
                     <a class="nav-link" data-bs-toggle="tab" href="#invoices">
                         <i class="bi bi-receipt"></i>Fakturaer
@@ -343,6 +380,24 @@
                     </div>
                 </div>
 
+                <div class="tab-pane fade" id="cases">
+                    <div class="d-flex justify-content-between align-items-center mb-4">
+                        <h5 class="fw-bold mb-0">Kontaktens sager</h5>
+                        <span id="contactCasesCount" class="badge bg-secondary">0</span>
+                    </div>
+                    <div id="contactCasesContainer" class="table-responsive"></div>
+                    <div id="contactCasesPagination" class="d-flex justify-content-between align-items-center mt-3"></div>
+                </div>
+
+                <div class="tab-pane fade" id="emails">
+                    <div class="d-flex justify-content-between align-items-center mb-4">
+                        <h5 class="fw-bold mb-0">Kontaktens e-mails</h5>
+                        <span id="contactEmailsCount" class="badge bg-secondary">0</span>
+                    </div>
+                    <div id="contactEmailsContainer" class="table-responsive"></div>
+                    <div id="contactEmailsPagination" class="d-flex justify-content-between align-items-center mt-3"></div>
+                </div>
+
                 <!-- Invoices Tab -->
                 <div class="tab-pane fade" id="invoices">
                     <h5 class="fw-bold mb-4">Fakturaer</h5>
@@ -832,6 +887,27 @@
             </div>
         </div>
     </div>
+
+    <div class="modal fade" id="contactEmailSuggestionsModal" tabindex="-1" aria-hidden="true">
+        <div class="modal-dialog modal-lg modal-dialog-scrollable">
+            <div class="modal-content">
+                <div class="modal-header">
+                    <div>
+                        <h5 class="modal-title">Foreslåede kontaktopdateringer</h5>
+                        <div id="contactEmailSuggestionMeta" class="small text-muted"></div>
+                    </div>
+                    <button type="button" class="btn-close" data-bs-dismiss="modal"></button>
+                </div>
+                <div class="modal-body" id="contactEmailSuggestionsBody"></div>
+                <div class="modal-footer">
+                    <button type="button" class="btn btn-secondary" data-bs-dismiss="modal">Annuller</button>
+                    <button type="button" class="btn btn-primary" id="applyContactEmailSuggestionsBtn" onclick="applyContactEmailSuggestions()">
+                        <i class="bi bi-check-lg me-1"></i>Godkend valgte
+                    </button>
+                </div>
+            </div>
+        </div>
+    </div>
 {% endblock %}
 
 {% block extra_js %}
@@ -849,10 +925,12 @@ let kontaktHistoryItems = [];
 let kontaktHistoryFilter = 'all';
 let mergeSourceContactId = null;
 let mergeSearchTimer = null;
+let pendingContactEmailSuggestions = [];
 
 document.addEventListener('DOMContentLoaded', () => {
     loadContact();
     loadCompaniesForSelect();
+    initializeContactEmailDropzone();
 
     const mergeSearch = document.getElementById('mergeContactSearch');
     if (mergeSearch) {
@@ -881,6 +959,9 @@ document.addEventListener('DOMContentLoaded', () => {
         });
     }
 
+    document.querySelector('a[href="#cases"]')?.addEventListener('shown.bs.tab', () => loadContactCases());
+    document.querySelector('a[href="#emails"]')?.addEventListener('shown.bs.tab', () => loadContactEmails());
+
     const subscriptionsTab = document.querySelector('a[href="#subscriptions"]');
     if (subscriptionsTab) {
         subscriptionsTab.addEventListener('shown.bs.tab', () => {
@@ -938,6 +1019,150 @@ document.addEventListener('DOMContentLoaded', () => {
     }
 });
 
+function initializeContactEmailDropzone() {
+    const zone = document.getElementById('contactEmailDropzone');
+    const input = document.getElementById('contactEmailFileInput');
+    if (!zone || !input) return;
+    const choose = () => input.click();
+    zone.addEventListener('click', choose);
+    zone.addEventListener('keydown', event => {
+        if (event.key === 'Enter' || event.key === ' ') { event.preventDefault(); choose(); }
+    });
+    input.addEventListener('change', () => {
+        if (input.files?.[0]) analyzeContactEmailFile(input.files[0]);
+        input.value = '';
+    });
+    ['dragenter', 'dragover'].forEach(name => zone.addEventListener(name, event => {
+        event.preventDefault();
+        zone.classList.add('is-dragging');
+    }));
+    ['dragleave', 'drop'].forEach(name => zone.addEventListener(name, event => {
+        event.preventDefault();
+        zone.classList.remove('is-dragging');
+    }));
+    zone.addEventListener('drop', event => {
+        const file = event.dataTransfer?.files?.[0];
+        if (file) analyzeContactEmailFile(file);
+    });
+}
+
+async function analyzeContactEmailFile(file) {
+    const status = document.getElementById('contactEmailAnalyzeStatus');
+    const lower = String(file?.name || '').toLowerCase();
+    if (!lower.endsWith('.msg') && !lower.endsWith('.eml')) {
+        status.className = 'small text-danger';
+        status.textContent = 'Vælg en .msg- eller .eml-fil';
+        return;
+    }
+    status.className = 'small text-muted';
+    status.innerHTML = '<span class="spinner-border spinner-border-sm me-1"></span>Analyserer…';
+    const form = new FormData();
+    form.append('file', file);
+    try {
+        const response = await fetch(`/api/v1/contacts/${contactId}/analyze-email`, { method: 'POST', body: form });
+        const data = await response.json().catch(() => ({}));
+        if (!response.ok) throw new Error(data.detail || 'Mailen kunne ikke analyseres');
+        pendingContactEmailSuggestions = Array.isArray(data.suggestions) ? data.suggestions : [];
+        renderContactEmailSuggestions(data);
+        bootstrap.Modal.getOrCreateInstance(document.getElementById('contactEmailSuggestionsModal')).show();
+        status.className = 'small text-success';
+        status.textContent = `${pendingContactEmailSuggestions.length} forslag fundet`;
+    } catch (error) {
+        status.className = 'small text-danger';
+        status.textContent = error.message;
+    }
+}
+
+function renderContactEmailSuggestions(data) {
+    const mail = data.mail || {};
+    document.getElementById('contactEmailSuggestionMeta').textContent = [data.filename, mail.subject, mail.sender_email].filter(Boolean).join(' · ');
+    const body = document.getElementById('contactEmailSuggestionsBody');
+    const button = document.getElementById('applyContactEmailSuggestionsBtn');
+    if (!pendingContactEmailSuggestions.length) {
+        body.innerHTML = '<div class="text-center text-muted py-4"><i class="bi bi-check-circle fs-2 d-block mb-2"></i>Ingen nye kontaktoplysninger fundet.</div>';
+        button.disabled = true;
+        return;
+    }
+    button.disabled = false;
+    body.innerHTML = `<div class="table-responsive"><table class="table align-middle"><thead><tr><th></th><th>Felt</th><th>Nuværende</th><th>Foreslået</th><th>Kilde</th></tr></thead><tbody>${pendingContactEmailSuggestions.map((item, index) => `
+        <tr><td><input class="form-check-input contact-email-suggestion-check" type="checkbox" data-index="${index}" checked></td><td class="fw-semibold">${escapeHtml(item.label)}</td><td class="text-muted">${escapeHtml(item.current || '—')}</td><td>${escapeHtml(item.suggested)}</td><td><span class="badge bg-light text-dark border">${escapeHtml(item.source)}</span></td></tr>`).join('')}</tbody></table></div>`;
+}
+
+async function applyContactEmailSuggestions() {
+    const selected = Array.from(document.querySelectorAll('.contact-email-suggestion-check:checked'))
+        .map(input => pendingContactEmailSuggestions[Number(input.dataset.index)])
+        .filter(Boolean);
+    if (!selected.length) return;
+    const payload = Object.fromEntries(selected.map(item => [item.field, item.suggested]));
+    const button = document.getElementById('applyContactEmailSuggestionsBtn');
+    button.disabled = true;
+    try {
+        const response = await fetch(`/api/v1/contacts/${contactId}`, {
+            method: 'PUT',
+            headers: { 'Content-Type': 'application/json' },
+            body: JSON.stringify(payload)
+        });
+        const data = await response.json().catch(() => ({}));
+        if (!response.ok) throw new Error(data.detail || 'Opdateringen kunne ikke gemmes');
+        bootstrap.Modal.getInstance(document.getElementById('contactEmailSuggestionsModal'))?.hide();
+        await loadContact();
+        const status = document.getElementById('contactEmailAnalyzeStatus');
+        status.className = 'small text-success';
+        status.textContent = `${selected.length} felt(er) opdateret`;
+    } catch (error) {
+        alert(error.message);
+        button.disabled = false;
+    }
+}
+
+const contactRelatedPageSize = 25;
+let contactCasesOffset = 0;
+let contactEmailsOffset = 0;
+
+function contactPagination(hostId, total, offset, loaderName) {
+    const next = offset + contactRelatedPageSize;
+    document.getElementById(hostId).innerHTML = `
+        <button class="btn btn-sm btn-outline-secondary" ${offset === 0 ? 'disabled' : ''} onclick="${loaderName}(${Math.max(0, offset - contactRelatedPageSize)})">Forrige</button>
+        <span class="small text-muted">${total ? offset + 1 : 0}–${Math.min(next, total)} af ${total}</span>
+        <button class="btn btn-sm btn-outline-secondary" ${next >= total ? 'disabled' : ''} onclick="${loaderName}(${next})">Næste</button>`;
+}
+
+async function loadContactCases(offset = contactCasesOffset) {
+    contactCasesOffset = Math.max(0, offset);
+    const host = document.getElementById('contactCasesContainer');
+    host.innerHTML = '<div class="text-center py-5"><div class="spinner-border text-primary"></div></div>';
+    try {
+        const response = await fetch(`/api/v1/contacts/${contactId}/cases?limit=${contactRelatedPageSize}&offset=${contactCasesOffset}`);
+        if (!response.ok) throw new Error('Kunne ikke hente sager');
+        const data = await response.json();
+        document.getElementById('contactCasesCount').textContent = data.total;
+        host.innerHTML = data.items.length ? `<table class="table table-hover align-middle"><thead><tr><th>Sag</th><th>Status</th><th>Kunde</th><th>Ansvarlig</th><th>Opdateret</th></tr></thead><tbody>${data.items.map(item => `
+            <tr role="button" onclick="window.location.href='/sag/${item.id}'"><td><strong>#${item.id}</strong> ${escapeHtml(item.titel || '')}</td><td>${escapeHtml(item.status || '-')}</td><td>${escapeHtml(item.customer_name || '-')}</td><td>${escapeHtml(item.responsible_name || 'Ikke tildelt')}</td><td>${escapeHtml(item.updated_at ? new Date(item.updated_at).toLocaleString('da-DK') : '-')}</td></tr>`).join('')}</tbody></table>` : '<div class="text-center text-muted py-5">Ingen direkte tilknyttede sager</div>';
+        contactPagination('contactCasesPagination', data.total, contactCasesOffset, 'loadContactCases');
+    } catch (error) {
+        host.innerHTML = `<div class="alert alert-danger">${escapeHtml(error.message)}</div>`;
+        document.getElementById('contactCasesPagination').innerHTML = '';
+    }
+}
+
+async function loadContactEmails(offset = contactEmailsOffset) {
+    contactEmailsOffset = Math.max(0, offset);
+    const host = document.getElementById('contactEmailsContainer');
+    host.innerHTML = '<div class="text-center py-5"><div class="spinner-border text-primary"></div></div>';
+    try {
+        const response = await fetch(`/api/v1/contacts/${contactId}/emails?limit=${contactRelatedPageSize}&offset=${contactEmailsOffset}`);
+        if (!response.ok) throw new Error('Kunne ikke hente e-mails');
+        const data = await response.json();
+        document.getElementById('contactEmailsCount').textContent = data.total;
+        host.innerHTML = data.items.length ? `<table class="table table-hover align-middle"><thead><tr><th>Dato</th><th>Emne</th><th>Fra / til</th><th>Sag</th><th></th></tr></thead><tbody>${data.items.map(email => `
+            <tr role="button" onclick="window.location.href='/emails?open=${email.id}'"><td>${escapeHtml(email.received_date ? new Date(email.received_date).toLocaleString('da-DK') : '-')}</td><td>${email.is_read ? '' : '<span class="badge bg-primary me-1">Ny</span>'}${escapeHtml(email.subject || '(Intet emne)')}</td><td><div>${escapeHtml(email.sender_name || email.sender_email || '-')}</div><small class="text-muted">Til: ${escapeHtml(email.recipient_email || '-')}</small></td><td>${email.linked_case_id ? `<a href="/sag/${email.linked_case_id}" onclick="event.stopPropagation()">#${email.linked_case_id} ${escapeHtml(email.linked_case_title || '')}</a>` : '-'}</td><td>${email.has_attachments ? '<i class="bi bi-paperclip"></i>' : ''}</td></tr>`).join('')}</tbody></table>` : '<div class="text-center text-muted py-5">Ingen e-mails fundet for kontaktens adresse</div>';
+        contactPagination('contactEmailsPagination', data.total, contactEmailsOffset, 'loadContactEmails');
+    } catch (error) {
+        host.innerHTML = `<div class="alert alert-danger">${escapeHtml(error.message)}</div>`;
+        document.getElementById('contactEmailsPagination').innerHTML = '';
+    }
+}
+
 async function loadContact() {
     try {
         const response = await fetch(`/api/v1/contacts/${contactId}`);

app/contacts/frontend/contacts.html

@@ -490,6 +490,24 @@
         padding: 0;
     }
 
+    .create-mail-dropzone {
+        min-width: 210px;
+        border: 1px dashed rgba(15, 76, 117, 0.55);
+        border-radius: 12px;
+        background: rgba(15, 76, 117, 0.05);
+        color: var(--accent);
+        padding: 0.55rem 0.8rem;
+        cursor: pointer;
+        transition: background-color .2s, border-color .2s, transform .2s;
+    }
+
+    .create-mail-dropzone:hover,
+    .create-mail-dropzone.is-dragging {
+        background: rgba(15, 76, 117, 0.14);
+        border-color: var(--accent);
+        transform: translateY(-1px);
+    }
+
     @media (max-width: 992px) {
         .contacts-toolbar {
             width: 100%;
@@ -528,9 +546,16 @@
                 </div>
             </div>
         </div>
-        <button class="btn btn-primary" onclick="showCreateContactModal()">
+        <div class="d-flex gap-2 flex-wrap">
-            <i class="bi bi-plus-lg me-2"></i>Opret Kontakt
+            <div id="createFromEmailDropzone" class="create-mail-dropzone d-flex align-items-center gap-2" role="button" tabindex="0" title="Træk en mail direkte fra Outlook hertil">
-        </button>
+                <i class="bi bi-envelope-arrow-down fs-5"></i>
+                <div><div class="fw-semibold small">Træk Outlook-mail hertil</div><div class="text-muted" style="font-size:.7rem">eller klik for at vælge</div></div>
+            </div>
+            <input id="createFromEmailInput" type="file" accept=".msg,.eml,message/rfc822,application/vnd.ms-outlook" hidden>
+            <button class="btn btn-primary" onclick="showCreateContactModal()">
+                <i class="bi bi-plus-lg me-2"></i>Opret Kontakt
+            </button>
+        </div>
     </div>
 
     <div class="mb-4 d-flex gap-2 flex-wrap">
@@ -632,6 +657,55 @@
         </div>
     </div>
     
+    <!-- Create contact from Outlook email -->
+    <div class="modal fade" id="createFromEmailModal" tabindex="-1">
+        <div class="modal-dialog modal-lg modal-dialog-scrollable">
+            <div class="modal-content">
+                <div class="modal-header">
+                    <div>
+                        <h5 class="modal-title">Opret kontakt ud fra mail</h5>
+                        <div id="createFromEmailMeta" class="small text-muted"></div>
+                    </div>
+                    <button type="button" class="btn-close" data-bs-dismiss="modal"></button>
+                </div>
+                <div class="modal-body">
+                    <div id="createFromEmailStatus" class="alert alert-info d-none"></div>
+                    <h6 class="fw-bold">Kontaktoplysninger</h6>
+                    <div class="row g-3 mb-4">
+                        <div class="col-md-6"><label class="form-label">Fornavn</label><input id="mailContactFirstName" class="form-control"></div>
+                        <div class="col-md-6"><label class="form-label">Efternavn</label><input id="mailContactLastName" class="form-control"></div>
+                        <div class="col-md-6"><label class="form-label">E-mail</label><input id="mailContactEmail" type="email" class="form-control"></div>
+                        <div class="col-md-6"><label class="form-label">Mobil</label><input id="mailContactMobile" class="form-control"></div>
+                        <div class="col-md-6"><label class="form-label">Telefon</label><input id="mailContactPhone" class="form-control"></div>
+                        <div class="col-md-6"><label class="form-label">Titel</label><input id="mailContactTitle" class="form-control"></div>
+                        <div class="col-md-6"><label class="form-label">Afdeling</label><input id="mailContactDepartment" class="form-control"></div>
+                    </div>
+                    <div id="mailCompanySection" class="border rounded-3 p-3 d-none">
+                        <div class="form-check mb-3">
+                            <input id="mailUseCompany" class="form-check-input" type="checkbox" checked>
+                            <label id="mailUseCompanyLabel" class="form-check-label fw-semibold" for="mailUseCompany">Tilknyt virksomhed</label>
+                        </div>
+                        <div class="row g-3">
+                            <div class="col-md-7"><label class="form-label">Virksomhedsnavn</label><input id="mailCompanyName" class="form-control"></div>
+                            <div class="col-md-5"><label class="form-label">CVR</label><input id="mailCompanyCvr" class="form-control" maxlength="8"></div>
+                            <div class="col-md-7"><label class="form-label">Adresse</label><input id="mailCompanyAddress" class="form-control"></div>
+                            <div class="col-md-2"><label class="form-label">Postnr.</label><input id="mailCompanyPostalCode" class="form-control"></div>
+                            <div class="col-md-3"><label class="form-label">By</label><input id="mailCompanyCity" class="form-control"></div>
+                        </div>
+                        <div id="mailCompanyHint" class="form-text mt-2"></div>
+                    </div>
+                    <div id="mailNoCompany" class="text-muted small border rounded-3 p-3">Intet CVR fundet. Der oprettes ikke en virksomhed automatisk.</div>
+                </div>
+                <div class="modal-footer">
+                    <button type="button" class="btn btn-secondary" data-bs-dismiss="modal">Annuller</button>
+                    <button id="approveCreateFromEmailBtn" type="button" class="btn btn-primary" onclick="approveCreateFromEmail()">
+                        <i class="bi bi-check-lg me-1"></i>Godkend og opret
+                    </button>
+                </div>
+            </div>
+        </div>
+    </div>
+
     <!-- Create Contact Modal -->
     <div class="modal fade create-contact-modal" id="createContactModal" tabindex="-1">
         <div class="modal-dialog modal-lg">
@@ -819,6 +893,7 @@ let selectedCompanyIds = new Set();
 let currentContactsData = [];
 let pendingCreateModalCustomerId = null;
 let pendingCreateReturnTo = null;
+let analyzedMailCompany = null;
 let currentSort = {
     key: 'name',
     direction: 'asc'
@@ -832,6 +907,12 @@ let visibleColumns = {
 
 // Load contacts on page load
 document.addEventListener('DOMContentLoaded', () => {
+    initializeCreateFromEmailDropzone();
+    document.getElementById('createFromEmailInput')?.addEventListener('change', event => {
+        const file = event.target.files?.[0];
+        if (file) analyzeEmailForNewContact(file);
+        event.target.value = '';
+    });
     const urlParams = new URLSearchParams(window.location.search);
     const preselectedCustomerId = Number(urlParams.get('customer_id'));
     const shouldOpenCreateModal = urlParams.get('create') === '1';
@@ -918,6 +999,42 @@ document.addEventListener('DOMContentLoaded', () => {
     });
 });
 
+function initializeCreateFromEmailDropzone() {
+    const zone = document.getElementById('createFromEmailDropzone');
+    const input = document.getElementById('createFromEmailInput');
+    if (!zone || !input) return;
+    const chooseFile = () => input.click();
+    zone.addEventListener('click', chooseFile);
+    zone.addEventListener('keydown', event => {
+        if (event.key === 'Enter' || event.key === ' ') {
+            event.preventDefault();
+            chooseFile();
+        }
+    });
+    ['dragenter', 'dragover'].forEach(type => zone.addEventListener(type, event => {
+        event.preventDefault();
+        event.stopPropagation();
+        if (event.dataTransfer) event.dataTransfer.dropEffect = 'copy';
+        zone.classList.add('is-dragging');
+    }));
+    ['dragleave', 'dragend'].forEach(type => zone.addEventListener(type, event => {
+        event.preventDefault();
+        zone.classList.remove('is-dragging');
+    }));
+    zone.addEventListener('drop', event => {
+        event.preventDefault();
+        event.stopPropagation();
+        zone.classList.remove('is-dragging');
+        const file = event.dataTransfer?.files?.[0]
+            || Array.from(event.dataTransfer?.items || []).find(item => item.kind === 'file')?.getAsFile();
+        if (!file) {
+            alert('Outlook afleverede ikke mailen som en fil. Prøv at gemme eller trække den som .msg/.eml, eller klik på boksen.');
+            return;
+        }
+        analyzeEmailForNewContact(file);
+    });
+}
+
 function setFilter(filter) {
     currentFilter = filter;
     currentPage = 0;
@@ -1425,6 +1542,105 @@ function renderSelectedCompanies() {
     `).join('');
 }
 
+async function analyzeEmailForNewContact(file) {
+    const form = new FormData();
+    form.append('file', file);
+    const zone = document.getElementById('createFromEmailDropzone');
+    const original = zone?.innerHTML;
+    if (zone) { zone.style.pointerEvents = 'none'; zone.innerHTML = '<span class="spinner-border spinner-border-sm"></span><span class="small fw-semibold">Analyserer…</span>'; }
+    try {
+        const response = await fetch('/api/v1/contacts/analyze-email', { method: 'POST', body: form });
+        const data = await response.json().catch(() => ({}));
+        if (!response.ok) throw new Error(data.detail || 'Mailen kunne ikke analyseres');
+        const contact = data.contact || {};
+        const values = {
+            mailContactFirstName: contact.first_name,
+            mailContactLastName: contact.last_name,
+            mailContactEmail: contact.email,
+            mailContactMobile: contact.mobile,
+            mailContactPhone: contact.phone,
+            mailContactTitle: contact.title,
+            mailContactDepartment: contact.department,
+            mailCompanyName: data.company?.existing_name || data.company?.name,
+            mailCompanyCvr: data.company?.cvr_number,
+            mailCompanyAddress: data.company?.address,
+            mailCompanyPostalCode: data.company?.postal_code,
+            mailCompanyCity: data.company?.city,
+        };
+        Object.entries(values).forEach(([id, value]) => { document.getElementById(id).value = value || ''; });
+        analyzedMailCompany = data.company || {};
+        document.getElementById('createFromEmailMeta').textContent = [data.filename, data.mail?.subject, data.mail?.sender_email].filter(Boolean).join(' · ');
+        const hasCvr = !!data.company?.cvr_number;
+        document.getElementById('mailCompanySection').classList.toggle('d-none', !hasCvr);
+        document.getElementById('mailNoCompany').classList.toggle('d-none', hasCvr);
+        if (hasCvr) {
+            const existing = !!data.company.existing_id;
+            document.getElementById('mailUseCompanyLabel').textContent = existing ? 'Tilknyt eksisterende virksomhed' : 'Opret og tilknyt ny virksomhed';
+            document.getElementById('mailCompanyHint').textContent = existing
+                ? `CVR findes allerede som ${data.company.existing_name}. Der oprettes ikke en dublet.`
+                : data.company.lookup_found
+                    ? `Virksomhedsdata er hentet fra CVR-opslaget (${data.company.source || 'CVR-registeret'}). Kontrollér oplysningerne før oprettelse.`
+                    : 'CVR findes ikke i systemet, men kunne ikke valideres i CVR-opslaget. Kontrollér oplysningerne før oprettelse.';
+            document.getElementById('mailCompanyName').readOnly = existing;
+            document.getElementById('mailCompanyCvr').readOnly = existing;
+            document.getElementById('mailUseCompany').checked = true;
+        }
+        document.getElementById('createFromEmailStatus').classList.add('d-none');
+        bootstrap.Modal.getOrCreateInstance(document.getElementById('createFromEmailModal')).show();
+    } catch (error) {
+        alert(error.message);
+    } finally {
+        if (zone) { zone.style.pointerEvents = ''; zone.innerHTML = original; }
+    }
+}
+
+async function approveCreateFromEmail() {
+    const value = id => document.getElementById(id).value.trim() || null;
+    const contactData = {
+        first_name: value('mailContactFirstName'), last_name: value('mailContactLastName') || '',
+        email: value('mailContactEmail'), mobile: value('mailContactMobile'), phone: value('mailContactPhone'),
+        title: value('mailContactTitle'), department: value('mailContactDepartment'), is_active: true,
+    };
+    if (!contactData.first_name) { alert('Fornavn skal udfyldes'); return; }
+    const button = document.getElementById('approveCreateFromEmailBtn');
+    const status = document.getElementById('createFromEmailStatus');
+    button.disabled = true;
+    status.className = 'alert alert-info';
+    status.textContent = 'Opretter…';
+    try {
+        let companyId = document.getElementById('mailUseCompany').checked ? analyzedMailCompany?.existing_id : null;
+        if (document.getElementById('mailUseCompany').checked && analyzedMailCompany?.cvr_number && !companyId) {
+            const companyName = value('mailCompanyName');
+            const cvrNumber = (value('mailCompanyCvr') || '').replace(/\D/g, '');
+            if (!companyName || cvrNumber.length !== 8) throw new Error('Virksomhedsnavn og et gyldigt CVR på 8 cifre skal udfyldes');
+            const companyResponse = await fetch('/api/v1/contacts/resolve-email-company', {
+                method: 'POST', headers: { 'Content-Type': 'application/json' },
+                body: JSON.stringify({
+                    name: companyName, cvr_number: cvrNumber,
+                    email: analyzedMailCompany?.email || contactData.email,
+                    phone: analyzedMailCompany?.phone || null,
+                    address: value('mailCompanyAddress'), postal_code: value('mailCompanyPostalCode'),
+                    city: value('mailCompanyCity'), website: analyzedMailCompany?.website || null
+                })
+            });
+            const company = await companyResponse.json().catch(() => ({}));
+            if (!companyResponse.ok) throw new Error(company.detail || 'Virksomheden kunne ikke oprettes');
+            companyId = company.id;
+        }
+        if (companyId) { contactData.company_ids = [Number(companyId)]; contactData.is_primary = true; }
+        const response = await fetch('/api/v1/contacts', {
+            method: 'POST', headers: { 'Content-Type': 'application/json' }, body: JSON.stringify(contactData)
+        });
+        const contact = await response.json().catch(() => ({}));
+        if (!response.ok) throw new Error(contact.detail || 'Kontakten kunne ikke oprettes');
+        window.location.href = `/contacts/${contact.id}`;
+    } catch (error) {
+        status.className = 'alert alert-danger';
+        status.textContent = error.message;
+        button.disabled = false;
+    }
+}
+
 function showCreateContactModal() {
     // Reset form
     document.getElementById('createContactForm').reset();

app/core/config.py

@@ -14,6 +14,21 @@ class Settings(BaseSettings):
     
     # Database
     DATABASE_URL: str = "postgresql://bmc_hub:bmc_hub@localhost:5432/bmc_hub"
+
+    # Public website content administration API (HTTPS on Plesk)
+    WEBSITE_CONTENT_API_URL: str = "https://isp.bmcnetworks.dk/api/admin-content.php"
+    WEBSITE_CONTENT_API_HOST_HEADER: str = "ct.bmcnetworks.dk"
+    WEBSITE_CONTENT_API_TOKEN: str = ""
+    WEBSITE_CONTENT_API_TIMEOUT_SECONDS: int = 20
+    # Deprecated direct-MySQL settings retained temporarily for .env compatibility.
+    WEBSITE_CONTENT_MYSQL_HOST: str = ""
+    WEBSITE_CONTENT_MYSQL_PORT: int = 3306
+    WEBSITE_CONTENT_MYSQL_DATABASE: str = ""
+    WEBSITE_CONTENT_MYSQL_USER: str = ""
+    WEBSITE_CONTENT_MYSQL_PASSWORD: str = ""
+    WEBSITE_CONTENT_MYSQL_POOL_SIZE: int = 5
+    WEBSITE_CONTENT_MYSQL_CONNECT_TIMEOUT: int = 8
+    WEBSITE_CONTENT_LOGO_BASE_URL: str = ""
     
     # API
     API_HOST: str = "0.0.0.0"
@@ -22,6 +37,10 @@ class Settings(BaseSettings):
     ENABLE_RELOAD: bool = False  # Added to match docker-compose.yml
     HUB_BASE_URL: str = "https://hub.bmcnetworks.dk"
 
+    # Non-interactive service token for Apple Configurator/cfgutil provisioning.
+    # Leave empty to disable the endpoint rather than accepting unauthenticated calls.
+    MOBILE_RECORDER_PROVISIONING_TOKEN: str = ""
+
     # Elnet supplier lookup
     ELNET_API_BASE_URL: str = "https://api.elnet.greenpowerdenmark.dk/api"
     ELNET_TIMEOUT_SECONDS: int = 12
@@ -104,6 +123,9 @@ class Settings(BaseSettings):
     # Ollama LLM
     OLLAMA_ENDPOINT: str = "http://172.16.31.195:11434"
     OLLAMA_MODEL: str = "llama3.2"
+    # Primary company CVR used to prevent AI invoice extraction from treating
+    # the buyer (BMC) as the supplier.
+    OWN_CVR: str = "29522790"
     
     # Email System Configuration
     # IMAP Settings
@@ -210,6 +232,8 @@ class Settings(BaseSettings):
     ARCHIVED_VTIGER_SYNC_INTERVAL_MINUTES: int = 30
     ARCHIVED_VTIGER_SYNC_LIMIT: int = 5000
     ARCHIVED_VTIGER_SYNC_INCLUDE_MESSAGES: bool = False
+    PROJECT_CT_ARCHIVE_SYNC_ENABLED: bool = True
+    PROJECT_CT_ARCHIVE_SYNC_INTERVAL_MINUTES: int = 360
     
     # Backup System Configuration
     BACKUP_ENABLED: bool = True
@@ -326,6 +350,24 @@ class Settings(BaseSettings):
     FEDEX_BASE_URL: str = ""
     FEDEX_TIMEOUT_SECONDS: int = 20
 
+    # Shipmondo Integration
+    SHIPMONDO_ENABLED: bool = False
+    SHIPMONDO_READ_ONLY: bool = True
+    SHIPMONDO_DRY_RUN: bool = True
+    SHIPMONDO_API_BASE_URL: str = "https://app.shipmondo.com/api/public/v3"
+    SHIPMONDO_API_USER: str = ""
+    SHIPMONDO_API_KEY: str = ""
+    SHIPMONDO_TIMEOUT_SECONDS: int = 30
+    SHIPMONDO_SENDER_NAME: str = "BMC Networks"
+    SHIPMONDO_SENDER_ATTENTION: str = ""
+    SHIPMONDO_SENDER_ADDRESS1: str = ""
+    SHIPMONDO_SENDER_ADDRESS2: str = ""
+    SHIPMONDO_SENDER_POSTAL_CODE: str = ""
+    SHIPMONDO_SENDER_CITY: str = ""
+    SHIPMONDO_SENDER_COUNTRY_CODE: str = "DK"
+    SHIPMONDO_SENDER_EMAIL: str = ""
+    SHIPMONDO_SENDER_PHONE: str = ""
+
     # ALSO Cloud Marketplace Integration
     ALSO_ENABLED: bool = False
     ALSO_READ_ONLY: bool = True

app/core/economic_write_policy.py

@@ -0,0 +1,59 @@
+"""The deliberately narrow set of external e-conomic mutations BMC Hub permits."""
+from contextlib import contextmanager
+from contextvars import ContextVar
+import re
+
+from fastapi import HTTPException
+
+# Reading any endpoint is allowed.  Writes are an explicit allow-list, not a
+# deny-list, so a new endpoint cannot accidentally become writable.
+ALLOWED_WRITES = {
+    ('POST', 'customers'),
+    ('POST', 'products'),
+    ('POST', 'orders/drafts'),
+}
+
+_approved_four_eyes_write = ContextVar('approved_four_eyes_write', default=False)
+_approved_order_draft_update = ContextVar('approved_order_draft_update', default=False)
+_FOUR_EYES_UPDATES = re.compile(r'^(?:customers|products)/[^/]+$')
+_ORDER_DRAFT_UPDATE = re.compile(r'^orders/drafts/[0-9]+$')
+
+
+@contextmanager
+def approved_four_eyes_write():
+    """Permit one approved customer/product update in the current async context."""
+    token = _approved_four_eyes_write.set(True)
+    try:
+        yield
+    finally:
+        _approved_four_eyes_write.reset(token)
+
+
+@contextmanager
+def approved_order_draft_update():
+    """Permit one user-confirmed update of an existing e-conomic order draft."""
+    token = _approved_order_draft_update.set(True)
+    try:
+        yield
+    finally:
+        _approved_order_draft_update.reset(token)
+
+
+def assert_economic_write_allowed(method: str, path: str) -> None:
+    clean_path = path.split('?', 1)[0].strip('/')
+    operation = (method.upper(), clean_path)
+    approved_update = (
+        operation[0] == 'PUT'
+        and _FOUR_EYES_UPDATES.fullmatch(clean_path)
+        and _approved_four_eyes_write.get()
+    )
+    approved_draft_update = (
+        operation[0] == 'PUT'
+        and _ORDER_DRAFT_UPDATE.fullmatch(clean_path)
+        and _approved_order_draft_update.get()
+    )
+    if operation not in ALLOWED_WRITES and not approved_update and not approved_draft_update:
+        raise HTTPException(
+            status_code=403,
+            detail='e-conomic er låst: Hub må kun oprette kunder, varer og ordrekladder',
+        )

app/customers/backend/router.py

@@ -10,6 +10,7 @@ from pydantic import BaseModel
 import logging
 import asyncio
 import aiohttp
+import re
 from urllib.parse import quote
 
 from app.core.database import execute_query, execute_query_single, execute_update, execute_insert
@@ -111,6 +112,7 @@ class CustomerBase(BaseModel):
     is_active: Optional[bool] = True
     invoice_email: Optional[str] = None
     mobile_phone: Optional[str] = None
+    supplier_service_enrolled: Optional[bool] = False
 
 
 class CustomerCreate(CustomerBase):
@@ -133,6 +135,7 @@ class CustomerUpdate(BaseModel):
     invoice_email: Optional[str] = None
     mobile_phone: Optional[str] = None
     department: Optional[str] = None
+    supplier_service_enrolled: Optional[bool] = None
 
 
 class EmailDomainCreate(BaseModel):
@@ -580,6 +583,76 @@ async def get_customer(customer_id: int):
     }
 
 
+def _email_address_pattern(address: str) -> str:
+    """PostgreSQL regex matching one exact address inside common address lists."""
+    return rf"(^|[^a-z0-9._%+@-]){re.escape(address.lower())}([^a-z0-9._%+@-]|$)"
+
+
+def _email_domain_pattern(domain: str) -> str:
+    """PostgreSQL regex matching an address at exactly this domain."""
+    return rf"(^|[^a-z0-9._%+-])[a-z0-9._%+-]+@{re.escape(domain.lower())}([^a-z0-9.-]|$)"
+
+
+@router.get("/customers/{customer_id}/emails")
+async def get_customer_emails(
+    customer_id: int,
+    limit: int = Query(default=25, ge=1, le=100),
+    offset: int = Query(default=0, ge=0),
+):
+    """List emails safely associated with a customer without mutating links."""
+    customer = execute_query_single("SELECT id, email FROM customers WHERE id = %s", (customer_id,))
+    if not customer:
+        raise HTTPException(status_code=404, detail="Customer not found")
+
+    contact_rows = execute_query(
+        """
+        SELECT DISTINCT LOWER(TRIM(c.email)) AS email
+        FROM contacts c
+        JOIN contact_companies cc ON cc.contact_id = c.id
+        WHERE cc.customer_id = %s AND NULLIF(TRIM(c.email), '') IS NOT NULL
+        """,
+        (customer_id,),
+    ) or []
+    domain_rows = execute_query(
+        "SELECT LOWER(TRIM(domain)) AS domain FROM email_domain_customer_mappings WHERE customer_id = %s",
+        (customer_id,),
+    ) or []
+
+    addresses = {str(row["email"]).lower() for row in contact_rows if row.get("email")}
+    if customer.get("email"):
+        addresses.add(str(customer["email"]).strip().lower())
+    domains = {str(row["domain"]).lower() for row in domain_rows if row.get("domain")}
+
+    haystack = "LOWER(CONCAT_WS(' ', em.sender_email, em.recipient_email, em.cc))"
+    match_clauses = ["em.customer_id = %s"]
+    match_params: list[Any] = [customer_id]
+    for address in sorted(addresses):
+        match_clauses.append(f"{haystack} ~ %s")
+        match_params.append(_email_address_pattern(address))
+    for domain in sorted(domains):
+        match_clauses.append(f"{haystack} ~ %s")
+        match_params.append(_email_domain_pattern(domain))
+
+    predicate = f"em.deleted_at IS NULL AND ({' OR '.join(match_clauses)})"
+    total_row = execute_query_single(
+        f"SELECT COUNT(*) AS count FROM email_messages em WHERE {predicate}", tuple(match_params)
+    )
+    rows = execute_query(
+        f"""
+        SELECT em.id, em.subject, em.sender_email, em.sender_name, em.recipient_email,
+               em.received_date, em.is_read, em.has_attachments, em.attachment_count,
+               em.linked_case_id, s.titel AS linked_case_title
+        FROM email_messages em
+        LEFT JOIN sag_sager s ON s.id = em.linked_case_id
+        WHERE {predicate}
+        ORDER BY em.received_date DESC NULLS LAST, em.id DESC
+        LIMIT %s OFFSET %s
+        """,
+        tuple([*match_params, limit, offset]),
+    ) or []
+    return {"items": rows, "total": int((total_row or {}).get("count") or 0), "limit": limit, "offset": offset}
+
+
 
 @router.get("/customers/{customer_id}/utility-company")
 async def get_customer_utility_company(customer_id: int):
@@ -739,8 +812,8 @@ async def create_customer(customer: CustomerCreate):
         customer_id = execute_insert(
             """INSERT INTO customers 
                (name, cvr_number, email, email_domain, phone, address, city, postal_code, 
-                country, website, is_active, invoice_email, mobile_phone)
+                country, website, is_active, invoice_email, mobile_phone, supplier_service_enrolled)
-               VALUES (%s, %s, %s, %s, %s, %s, %s, %s, %s, %s, %s, %s, %s)
+               VALUES (%s, %s, %s, %s, %s, %s, %s, %s, %s, %s, %s, %s, %s, %s)
                RETURNING id""",
             (
                 customer.name,
@@ -755,7 +828,8 @@ async def create_customer(customer: CustomerCreate):
                 customer.website,
                 customer.is_active,
                 customer.invoice_email,
-                customer.mobile_phone
+                customer.mobile_phone,
+                customer.supplier_service_enrolled
             )
         )
         

app/customers/frontend/customer_detail.html

@@ -884,9 +884,14 @@
                         <i class="bi bi-list-check"></i>Sager
                     </a>
                 </li>
+                <li class="nav-item">
+                    <a class="nav-link" data-bs-toggle="tab" href="#emails">
+                        <i class="bi bi-envelope"></i>E-mails
+                    </a>
+                </li>
                 <li class="nav-item">
                     <a class="nav-link" data-bs-toggle="tab" href="#kontakt">
-                        <i class="bi bi-chat-left-text"></i>Kontakt
+                        <i class="bi bi-chat-left-text"></i>Kommunikation
                     </a>
                 </li>
                 <li class="nav-item">
@@ -1047,6 +1052,13 @@
                             <span class="info-label">Spærret</span>
                             <span class="info-value" id="barred">-</span>
                         </div>
+                        <div class="info-row">
+                            <label class="info-label form-check-label" for="supplierServiceEnrolled">Benytter leverandørservice</label>
+                            <div class="text-end">
+                                <input class="form-check-input" type="checkbox" id="supplierServiceEnrolled" onchange="saveSupplierServiceEnrollment(this)">
+                                <div id="supplierServiceStatus" class="small text-muted mt-1"></div>
+                            </div>
+                        </div>
                     </div>
                 </div>
                 
@@ -1216,11 +1228,27 @@
             </div>
         </div>
 
-        <!-- Kontakt Tab -->
+        <!-- Emails Tab -->
+        <div class="tab-pane fade" id="emails">
+            <div class="d-flex justify-content-between align-items-center mb-4">
+                <div>
+                    <h5 class="fw-bold mb-0">Kundens e-mails</h5>
+                    <small class="text-muted">Koblede mails og sikre adresse-/domænematch</small>
+                </div>
+                <span id="customerEmailsCount" class="badge bg-secondary">0</span>
+            </div>
+            <div id="customerEmailsContainer" class="table-responsive"></div>
+            <div id="customerEmailsPagination" class="d-flex justify-content-between align-items-center mt-3"></div>
+        </div>
+
+        <!-- Kommunikation Tab -->
         <div class="tab-pane fade" id="kontakt">
             <div class="d-flex justify-content-between align-items-center mb-4">
-                <h5 class="fw-bold mb-0">Kontakt historik</h5>
+                <div>
-                <div class="btn-group btn-group-sm" role="group" aria-label="Kontakt filter">
+                    <h5 class="fw-bold mb-0">Kommunikationshistorik</h5>
+                    <small class="text-muted">Opkald og SMS’er med kunden</small>
+                </div>
+                <div class="btn-group btn-group-sm" role="group" aria-label="Kommunikationsfilter">
                     <button type="button" class="btn btn-outline-secondary active" id="customerKontaktFilterAll" onclick="setCustomerKontaktFilter('all')">Alle</button>
                     <button type="button" class="btn btn-outline-secondary" id="customerKontaktFilterSms" onclick="setCustomerKontaktFilter('sms')">SMS</button>
                     <button type="button" class="btn btn-outline-secondary" id="customerKontaktFilterCall" onclick="setCustomerKontaktFilter('call')">Opkald</button>
@@ -2296,6 +2324,8 @@ let customerKontaktFilter = 'all';
 let customerInvoicesLoaded = false;
 let customerInvoicesData = [];
 let customerInvoiceSearchTerm = '';
+let customerEmailsOffset = 0;
+const customerEmailsLimit = 25;
 
 let eventListenersAdded = false;
 
@@ -2327,6 +2357,11 @@ document.addEventListener('DOMContentLoaded', () => {
         }, { once: false });
     }
 
+    const emailsTab = document.querySelector('a[href="#emails"]');
+    if (emailsTab) {
+        emailsTab.addEventListener('shown.bs.tab', () => loadCustomerEmails(), { once: false });
+    }
+
     const kontaktTab = document.querySelector('a[href="#kontakt"]');
     if (kontaktTab) {
         kontaktTab.addEventListener('shown.bs.tab', () => {
@@ -2730,6 +2765,7 @@ function displayCustomer(customer) {
     document.getElementById('barred').innerHTML = customer.barred 
         ? '<span class="badge bg-danger">Ja</span>'
         : '<span class="badge bg-success">Nej</span>';
+    document.getElementById('supplierServiceEnrolled').checked = customer.supplier_service_enrolled === true;
     
     // Integration
     document.getElementById('vtigerId').textContent = customer.vtiger_id || '-';
@@ -2745,6 +2781,68 @@ function displayCustomer(customer) {
     loadAndDisplayAlerts('customer', customer.id, 'inline', 'alert-notes-container');
 }
 
+async function saveSupplierServiceEnrollment(checkbox) {
+    const previous = !checkbox.checked;
+    const status = document.getElementById('supplierServiceStatus');
+    checkbox.disabled = true;
+    status.className = 'small text-muted mt-1';
+    status.textContent = 'Gemmer…';
+    try {
+        const response = await fetch(`/api/v1/customers/${customerId}`, {
+            method: 'PATCH',
+            headers: { 'Content-Type': 'application/json' },
+            body: JSON.stringify({ supplier_service_enrolled: checkbox.checked })
+        });
+        if (!response.ok) throw new Error('Kunne ikke gemme ændringen');
+        customerData.supplier_service_enrolled = checkbox.checked;
+        status.className = 'small text-success mt-1';
+        status.textContent = 'Gemt';
+    } catch (error) {
+        checkbox.checked = previous;
+        status.className = 'small text-danger mt-1';
+        status.textContent = error.message;
+    } finally {
+        checkbox.disabled = false;
+    }
+}
+
+function formatCrmDate(value) {
+    return value ? new Date(value).toLocaleString('da-DK') : '-';
+}
+
+async function loadCustomerEmails(offset = customerEmailsOffset) {
+    customerEmailsOffset = Math.max(0, offset);
+    const container = document.getElementById('customerEmailsContainer');
+    container.innerHTML = '<div class="text-center py-5"><div class="spinner-border text-primary"></div></div>';
+    try {
+        const response = await fetch(`/api/v1/customers/${customerId}/emails?limit=${customerEmailsLimit}&offset=${customerEmailsOffset}`);
+        if (!response.ok) throw new Error('Kunne ikke hente e-mails');
+        const data = await response.json();
+        document.getElementById('customerEmailsCount').textContent = data.total;
+        if (!data.items.length) {
+            container.innerHTML = '<div class="text-center text-muted py-5">Ingen e-mails fundet</div>';
+        } else {
+            container.innerHTML = `<table class="table table-hover align-middle"><thead><tr><th>Dato</th><th>Emne</th><th>Fra / til</th><th>Sag</th><th></th></tr></thead><tbody>${data.items.map(email => `
+                <tr role="button" onclick="window.location.href='/emails?open=${email.id}'">
+                    <td>${escapeHtml(formatCrmDate(email.received_date))}</td>
+                    <td>${email.is_read ? '' : '<span class="badge bg-primary me-1">Ny</span>'}${escapeHtml(email.subject || '(Intet emne)')}</td>
+                    <td><div>${escapeHtml(email.sender_name || email.sender_email || '-')}</div><small class="text-muted">Til: ${escapeHtml(email.recipient_email || '-')}</small></td>
+                    <td>${email.linked_case_id ? `<a href="/sag/${email.linked_case_id}" onclick="event.stopPropagation()">#${email.linked_case_id} ${escapeHtml(email.linked_case_title || '')}</a>` : '-'}</td>
+                    <td>${email.has_attachments ? `<i class="bi bi-paperclip" title="${email.attachment_count || 1} vedhæftning(er)"></i>` : ''}</td>
+                </tr>`).join('')}</tbody></table>`;
+        }
+        const prev = Math.max(0, customerEmailsOffset - customerEmailsLimit);
+        const next = customerEmailsOffset + customerEmailsLimit;
+        document.getElementById('customerEmailsPagination').innerHTML = `
+            <button class="btn btn-sm btn-outline-secondary" ${customerEmailsOffset === 0 ? 'disabled' : ''} onclick="loadCustomerEmails(${prev})">Forrige</button>
+            <span class="small text-muted">${data.total ? customerEmailsOffset + 1 : 0}–${Math.min(next, data.total)} af ${data.total}</span>
+            <button class="btn btn-sm btn-outline-secondary" ${next >= data.total ? 'disabled' : ''} onclick="loadCustomerEmails(${next})">Næste</button>`;
+    } catch (error) {
+        container.innerHTML = `<div class="alert alert-danger">${escapeHtml(error.message)}</div>`;
+        document.getElementById('customerEmailsPagination').innerHTML = '';
+    }
+}
+
 function renderCustomerCallNumber(number) {
     const clean = normalizePhoneValue(number);
     if (!clean) return '-';

app/economy/backend/router.py

@@ -48,6 +48,41 @@ class BulkSendRequest(BaseModel):
     ids: List[int] = Field(..., min_length=1)
 
 
+class SettlementRequest(BaseModel):
+    """Validate or complete settlement of selected time entries.
+
+    An explicit method deliberately applies to every selected line.  Without it,
+    each line keeps its own selected method.
+    """
+
+    ids: List[int] = Field(..., min_length=1)
+    billing_method: Optional[str] = None
+    prepaid_card_id: Optional[int] = Field(None, gt=0)
+    fixed_price_agreement_id: Optional[int] = Field(None, gt=0)
+
+
+VALID_SETTLEMENT_METHODS = {"invoice", "prepaid", "subscription", "internal", "non_billable"}
+
+
+def _normalise_billing_method(value: Optional[str]) -> str:
+    method = str(value or "invoice").strip().lower()
+    if method in {"prepaid_card", "clippekort"}:
+        return "prepaid"
+    if method in {"fixed_price", "abonnement"}:
+        return "subscription"
+    return method
+
+
+def _settlement_label(method: str) -> str:
+    return {
+        "invoice": "Faktura",
+        "prepaid": "Klippekort",
+        "subscription": "Abonnement / fast pris",
+        "internal": "Intern tid",
+        "non_billable": "Ikke-fakturerbar tid",
+    }.get(method, method)
+
+
 def _ensure_ids(ids: List[int]) -> List[int]:
     clean = sorted(set(int(i) for i in ids if int(i) > 0))
     if not clean:
@@ -55,6 +90,22 @@ def _ensure_ids(ids: List[int]) -> List[int]:
     return clean
 
 
+def _hours_for_prepaid_card(row: Dict[str, Any], rounding_minutes: int) -> float:
+    """Calculate a card debit per registration using the card's own rounding.
+
+    Rounding a combined total undercharges short registrations.  The actual
+    duration is therefore rounded individually before the hours are added.
+    """
+    actual_minutes = row.get("faktisk_tid_min")
+    if actual_minutes is None:
+        actual_minutes = round(float(row.get("original_hours") or 0) * 60)
+    actual_minutes = max(0, int(actual_minutes or 0))
+    if actual_minutes == 0:
+        return 0.0
+    block = max(1, int(rounding_minutes or row.get("round_block_min") or 30))
+    return ((actual_minutes + block - 1) // block * block) / 60.0
+
+
 @router.get("/time-queue")
 async def list_hub_time_queue(
     customer_id: Optional[int] = Query(None, gt=0),
@@ -68,12 +119,15 @@ async def list_hub_time_queue(
         conditions = [
             "t.vtiger_id IS NULL",
             "t.billed_via_thehub_id IS NULL",
+            "t.economy_order_draft_id IS NULL",
             "t.status <> 'billed'",
         ]
         params: List[Any] = []
 
+        # A time entry may retain an old customer_id after a case has been
+        # reassigned. The case is the source of truth whenever it has a customer.
         if customer_id is not None:
-            conditions.append("t.customer_id = %s")
+            conditions.append("COALESCE(s.customer_id, effective_customer.hub_customer_id) = %s")
             params.append(customer_id)
 
         if status:
@@ -88,7 +142,7 @@ async def list_hub_time_queue(
             conditions.append(
                 "(" 
                 "COALESCE(t.description, '') ILIKE %s OR "
-                "COALESCE(cust.name, '') ILIKE %s OR "
+                "COALESCE(case_customer.name, effective_customer.name, '') ILIKE %s OR "
                 "COALESCE(c.title, s.titel, '') ILIKE %s"
                 ")"
             )
@@ -100,8 +154,9 @@ async def list_hub_time_queue(
         query = f"""
             SELECT
                 t.id,
-                t.customer_id,
+                COALESCE(s.customer_id, effective_customer.hub_customer_id) AS customer_id,
-                cust.name AS customer_name,
+                COALESCE(case_customer.name, effective_customer.name) AS customer_name,
+                t.customer_id AS recorded_customer_id,
                 t.status,
                 t.entry_status,
                 t.billable,
@@ -110,20 +165,47 @@ async def list_hub_time_queue(
                 t.fixed_price_agreement_id,
                 t.original_hours,
                 t.approved_hours,
+                t.faktisk_tid_min,
+                t.fakturerbar_tid_min,
+                t.round_block_min,
                 t.rounded_to,
                 t.worked_date,
                 t.description,
                 t.entry_type,
+                t.work_type,
                 t.kilde,
                 t.case_id,
                 t.sag_id,
-                COALESCE(c.title, s.titel, 'No title') AS case_title,
+                COALESCE(c.title, s.titel, 'Ingen sagstitel') AS case_title,
+                s.status AS case_status,
+                s.customer_id AS hub_customer_id,
+                COALESCE(s.customer_id, effective_customer.hub_customer_id) AS billing_customer_id,
+                COALESCE(NULLIF(u.full_name, ''), NULLIF(u.username, ''), NULLIF(t.user_name, ''), 'Ukendt medarbejder') AS employee_name,
+                CONCAT_WS(' ', NULLIF(cont.first_name, ''), NULLIF(cont.last_name, '')) AS contact_name,
                 t.created_at,
                 t.updated_at
             FROM tmodule_times t
-            LEFT JOIN tmodule_customers cust ON cust.id = t.customer_id
             LEFT JOIN tmodule_cases c ON c.id = t.case_id
             LEFT JOIN sag_sager s ON s.id = t.sag_id
+            LEFT JOIN customers case_customer ON case_customer.id = s.customer_id
+            LEFT JOIN LATERAL (
+                SELECT tc.id
+                FROM tmodule_customers tc
+                WHERE tc.hub_customer_id = s.customer_id
+                ORDER BY tc.id ASC
+                LIMIT 1
+            ) sag_customer ON s.customer_id IS NOT NULL
+            LEFT JOIN tmodule_customers effective_customer
+                ON effective_customer.id = COALESCE(sag_customer.id, t.customer_id)
+            LEFT JOIN users u ON u.user_id = t.medarbejder_id
+            LEFT JOIN LATERAL (
+                SELECT sk.contact_id
+                FROM sag_kontakter sk
+                WHERE sk.sag_id = s.id AND sk.deleted_at IS NULL
+                ORDER BY sk.is_primary DESC NULLS LAST, sk.id ASC
+                LIMIT 1
+            ) primary_contact ON TRUE
+            LEFT JOIN contacts cont ON cont.id = primary_contact.contact_id
             WHERE {where_sql}
             ORDER BY COALESCE(t.worked_date, DATE(t.created_at)) DESC, t.id DESC
             LIMIT %s
@@ -146,17 +228,28 @@ async def list_time_queue_customers():
         rows = execute_query(
             """
             SELECT
-                t.customer_id,
+                COALESCE(s.customer_id, effective_customer.hub_customer_id) AS customer_id,
-                COALESCE(cust.name, CONCAT('Kunde #', t.customer_id::text)) AS customer_name,
+                COALESCE(case_customer.name, effective_customer.name, CONCAT('Kunde #', COALESCE(s.customer_id, effective_customer.hub_customer_id)::text)) AS customer_name,
                 COUNT(*)::int AS open_count
             FROM tmodule_times t
-            LEFT JOIN tmodule_customers cust ON cust.id = t.customer_id
+            LEFT JOIN sag_sager s ON s.id = t.sag_id
-            WHERE t.customer_id IS NOT NULL
+            LEFT JOIN customers case_customer ON case_customer.id = s.customer_id
+            LEFT JOIN LATERAL (
+                SELECT tc.id
+                FROM tmodule_customers tc
+                WHERE tc.hub_customer_id = s.customer_id
+                ORDER BY tc.id ASC
+                LIMIT 1
+            ) sag_customer ON s.customer_id IS NOT NULL
+            LEFT JOIN tmodule_customers effective_customer
+                ON effective_customer.id = COALESCE(sag_customer.id, t.customer_id)
+            WHERE COALESCE(s.customer_id, effective_customer.hub_customer_id) IS NOT NULL
               AND t.vtiger_id IS NULL
               AND t.billed_via_thehub_id IS NULL
+              AND t.economy_order_draft_id IS NULL
                             AND t.status = 'pending'
-            GROUP BY t.customer_id, cust.name
+            GROUP BY COALESCE(s.customer_id, effective_customer.hub_customer_id), case_customer.name, effective_customer.name
-            ORDER BY COALESCE(cust.name, CONCAT('Kunde #', t.customer_id::text)) ASC
+            ORDER BY COALESCE(case_customer.name, effective_customer.name, CONCAT('Kunde #', COALESCE(s.customer_id, effective_customer.hub_customer_id)::text)) ASC
             """
         )
         return {"items": rows, "count": len(rows)}
@@ -166,15 +259,24 @@ async def list_time_queue_customers():
 
 
 @router.get("/time-queue/prepaid-cards")
-async def list_prepaid_cards():
+async def list_prepaid_cards(customer_id: Optional[int] = Query(None, gt=0)):
     try:
+        where_sql = "WHERE status IN ('active', 'depleted')"
+        params: List[Any] = []
+        if customer_id is not None:
+            # Prepaid cards belong to Hub customers (not the historic
+            # tmodule_customers record stored on a time entry).
+            where_sql += " AND customer_id = %s"
+            params.append(customer_id)
         cards = execute_query(
-            """
+            f"""
-            SELECT id, card_number, customer_id, purchased_hours AS total_hours, used_hours, remaining_hours, status, expires_at
+            SELECT id, card_number, customer_id, purchased_hours AS total_hours, used_hours,
+                   remaining_hours, rounding_minutes, status, expires_at
             FROM tticket_prepaid_cards
-            WHERE status IN ('active', 'depleted')
+            {where_sql}
             ORDER BY remaining_hours DESC, id DESC
-            """
+            """,
+            tuple(params),
         )
         return {"items": cards, "count": len(cards)}
     except Exception as e:
@@ -218,6 +320,7 @@ async def bulk_update_time_queue(payload: BulkUpdateRequest):
             WHERE id IN ({placeholders})
               AND vtiger_id IS NULL
               AND billed_via_thehub_id IS NULL
+              AND economy_order_draft_id IS NULL
               AND status <> 'billed'
         """
         execute_update(query, tuple(values + ids))
@@ -244,6 +347,7 @@ async def bulk_soft_delete_time_queue(payload: BulkSoftDeleteRequest):
             WHERE id IN ({placeholders})
               AND vtiger_id IS NULL
               AND billed_via_thehub_id IS NULL
+              AND economy_order_draft_id IS NULL
               AND status <> 'billed'
             """,
             tuple([reason] + ids),
@@ -283,6 +387,7 @@ async def bulk_approve_time_queue(payload: BulkApproveRequest):
             WHERE id IN ({placeholders})
               AND vtiger_id IS NULL
               AND billed_via_thehub_id IS NULL
+              AND economy_order_draft_id IS NULL
               AND status <> 'billed'
         """
         execute_update(query, tuple(params + ids))
@@ -315,6 +420,7 @@ async def bulk_apply_prepaid(payload: BulkPrepaidRequest):
             WHERE id IN ({placeholders})
               AND vtiger_id IS NULL
               AND billed_via_thehub_id IS NULL
+              AND economy_order_draft_id IS NULL
               AND status <> 'billed'
             """,
             tuple([payload.prepaid_card_id] + ids),
@@ -432,32 +538,26 @@ def _create_order_from_selected(customer_id: int, rows: List[Dict[str, Any]], us
     return int(order_id)
 
 
-def _create_ordre_draft_from_selected(customer_id: int, rows: List[Dict[str, Any]], user_id: Optional[int]) -> int:
+def _create_ordre_draft_from_selected(hub_customer_id: int, rows: List[Dict[str, Any]], user_id: Optional[int]) -> int:
-    customer = execute_query_single(
+    """Create an order draft for the actual Hub customer on the case.
-        "SELECT id, hub_customer_id, name, hourly_rate FROM tmodule_customers WHERE id = %s",
+
-        (customer_id,),
+    `tmodule_customers` is legacy tracking data and can contain stale names or
+    outdated mappings. It must never decide which legal customer is invoiced.
+    """
+    hub_customer = execute_query_single(
+        """
+        SELECT id, name, standard_hourly_rate, standard_margin_percent,
+               special_freight_price, supplier_service_enrolled, invoice_fee_amount
+        FROM customers
+        WHERE id = %s
+        """,
+        (hub_customer_id,),
     )
-    if not customer:
+    if not hub_customer:
-        raise HTTPException(status_code=404, detail=f"Customer {customer_id} not found")
+        raise HTTPException(status_code=404, detail=f"Kunden på sagen ({hub_customer_id}) findes ikke")
 
-    hourly_rate = Decimal(str(customer.get("hourly_rate") or settings.TIMETRACKING_DEFAULT_HOURLY_RATE))
+    customer_name = hub_customer.get("name") or f"Kunde {hub_customer_id}"
-    hub_customer_id = customer.get("hub_customer_id")
+    hourly_rate = Decimal(str(hub_customer.get("standard_hourly_rate") or settings.TIMETRACKING_DEFAULT_HOURLY_RATE))
-
-    hub_customer = None
-    if hub_customer_id:
-        hub_customer = execute_query_single(
-            """
-            SELECT
-                standard_hourly_rate,
-                standard_margin_percent,
-                special_freight_price,
-                supplier_service_enrolled,
-                invoice_fee_amount
-            FROM customers
-            WHERE id = %s
-            """,
-            (hub_customer_id,),
-        )
 
     invoice_fee_amount = Decimal(
         str(
@@ -529,8 +629,8 @@ def _create_ordre_draft_from_selected(customer_id: int, rows: List[Dict[str, Any
                 "product_id": None,
                 "selected": True,
                 "amount": float(amount),
-                "customer_id": int(hub_customer_id) if hub_customer_id else None,
+                "customer_id": int(hub_customer_id),
-                "customer_name": customer.get("name") or f"Kunde {customer_id}",
+                "customer_name": customer_name,
                 "sag_id": group["sag_id"],
                 "time_entry_ids": ids,
                 "time_date": str(latest_date) if latest_date else None,
@@ -544,7 +644,7 @@ def _create_ordre_draft_from_selected(customer_id: int, rows: List[Dict[str, Any
     if special_freight_amount > 0:
         line_payloads.append(
             {
-                "line_key": f"freight:{hub_customer_id or customer_id}",
+                "line_key": f"freight:{hub_customer_id}",
                 "source_type": "freight",
                 "source_id": None,
                 "description": "Særlig fragtpris",
@@ -555,8 +655,8 @@ def _create_ordre_draft_from_selected(customer_id: int, rows: List[Dict[str, Any
                 "product_id": None,
                 "selected": True,
                 "amount": float(special_freight_amount.quantize(Decimal("0.01"))),
-                "customer_id": int(hub_customer_id) if hub_customer_id else None,
+                "customer_id": int(hub_customer_id),
-                "customer_name": customer.get("name") or f"Kunde {customer_id}",
+                "customer_name": customer_name,
                 "sag_id": None,
                 "time_entry_ids": [],
                 "time_date": None,
@@ -567,7 +667,7 @@ def _create_ordre_draft_from_selected(customer_id: int, rows: List[Dict[str, Any
     if invoice_fee_amount > 0 and not supplier_service_enrolled:
         line_payloads.append(
             {
-                "line_key": f"invoice_fee:{hub_customer_id or customer_id}",
+                "line_key": f"invoice_fee:{hub_customer_id}",
                 "source_type": "invoice_fee",
                 "source_id": None,
                 "description": "Faktureringsgebyr",
@@ -578,8 +678,8 @@ def _create_ordre_draft_from_selected(customer_id: int, rows: List[Dict[str, Any
                 "product_id": None,
                 "selected": True,
                 "amount": float(invoice_fee_amount.quantize(Decimal("0.01"))),
-                "customer_id": int(hub_customer_id) if hub_customer_id else None,
+                "customer_id": int(hub_customer_id),
-                "customer_name": customer.get("name") or f"Kunde {customer_id}",
+                "customer_name": customer_name,
                 "sag_id": None,
                 "time_entry_ids": [],
                 "time_date": None,
@@ -593,8 +693,8 @@ def _create_ordre_draft_from_selected(customer_id: int, rows: List[Dict[str, Any
     if not line_payloads:
         raise HTTPException(status_code=400, detail="No order lines generated from selected entries")
 
-    draft_title = f"Timefaktura {customer.get('name') or f'Kunde {customer_id}'} - {date.today().isoformat()}"
+    draft_title = f"Timefaktura {customer_name} - {date.today().isoformat()}"
-    invoice_aggregate_key = f"timequeue-customer-{hub_customer_id or customer_id}"
+    invoice_aggregate_key = f"timequeue-customer-{hub_customer_id}"
 
     draft = execute_query_single(
         """
@@ -614,7 +714,7 @@ def _create_ordre_draft_from_selected(customer_id: int, rows: List[Dict[str, Any
         """,
         (
             draft_title,
-            int(hub_customer_id) if hub_customer_id else None,
+            int(hub_customer_id),
             json.dumps(line_payloads, ensure_ascii=False),
             "Genereret fra Economy Time Queue",
             1,
@@ -630,44 +730,12 @@ def _create_ordre_draft_from_selected(customer_id: int, rows: List[Dict[str, Any
 
 
 def _resolve_tmodule_customer_id(raw_customer_id: Optional[int], sag_id: Optional[int]) -> Optional[int]:
-    """Resolve any incoming customer reference to a valid tmodule_customers.id.
+    """Resolve the actual Hub customer that must be invoiced.
 
-    Accepts:
+    The historic function name remains for callers, but its return value is a
-    - direct tmodule customer id
+    `customers.id`.  The case company is authoritative; tracking rows are only
-    - hub customer id (customers.id) via tmodule_customers.hub_customer_id
+    a fallback for time entries without a case.
-    - fallback via sag_sager.customer_id -> tmodule_customers.hub_customer_id
     """
-    def _find_by_tmodule_id(candidate_id: int) -> Optional[int]:
-        row = execute_query_single("SELECT id FROM tmodule_customers WHERE id = %s", (candidate_id,))
-        return int(row["id"]) if row else None
-
-    def _find_by_hub_customer_id(hub_customer_id: int) -> Optional[int]:
-        row = execute_query_single(
-            """
-            SELECT id
-            FROM tmodule_customers
-            WHERE hub_customer_id = %s
-            ORDER BY id ASC
-            LIMIT 1
-            """,
-            (hub_customer_id,),
-        )
-        return int(row["id"]) if row else None
-
-    if raw_customer_id is not None:
-        try:
-            cid = int(raw_customer_id)
-        except (TypeError, ValueError):
-            cid = None
-
-        if cid and cid > 0:
-            direct = _find_by_tmodule_id(cid)
-            if direct:
-                return direct
-            mapped = _find_by_hub_customer_id(cid)
-            if mapped:
-                return mapped
-
     if sag_id is not None:
         try:
             sid = int(sag_id)
@@ -678,15 +746,321 @@ def _resolve_tmodule_customer_id(raw_customer_id: Optional[int], sag_id: Optiona
             sag = execute_query_single("SELECT customer_id FROM sag_sager WHERE id = %s", (sid,))
             hub_customer_id = (sag or {}).get("customer_id") if sag else None
             if hub_customer_id:
-                mapped = _find_by_hub_customer_id(int(hub_customer_id))
+                return int(hub_customer_id)
-                if mapped:
+
-                    return mapped
+    if raw_customer_id is not None:
+        try:
+            cid = int(raw_customer_id)
+        except (TypeError, ValueError):
+            cid = None
+
+        if cid and cid > 0:
+            direct_hub_customer = execute_query_single("SELECT id FROM customers WHERE id = %s", (cid,))
+            if direct_hub_customer:
+                return int(direct_hub_customer["id"])
+            tracking_customer = execute_query_single(
+                "SELECT hub_customer_id FROM tmodule_customers WHERE id = %s", (cid,)
+            )
+            if (tracking_customer or {}).get("hub_customer_id"):
+                return int(tracking_customer["hub_customer_id"])
 
     return None
 
 
+def _selected_time_entries(ids: List[int]) -> List[Dict[str, Any]]:
+    """Fetch queue-eligible records once, with the context needed for validation."""
+    placeholders = ",".join(["%s"] * len(ids))
+    return execute_query(
+        f"""
+        SELECT
+            t.id, COALESCE(s.customer_id, effective_customer.hub_customer_id) AS customer_id,
+            t.customer_id AS recorded_customer_id, t.case_id, t.sag_id, t.status, t.billable,
+            t.billing_method, t.prepaid_card_id, t.fixed_price_agreement_id,
+            t.original_hours, t.approved_hours, t.faktisk_tid_min,
+            t.fakturerbar_tid_min, t.round_block_min, t.worked_date, t.description,
+            COALESCE(c.title, s.titel, 'Tidsregistrering') AS case_title,
+            COALESCE(case_customer.name, effective_customer.name) AS customer_name,
+            COALESCE(s.customer_id, effective_customer.hub_customer_id) AS hub_customer_id,
+            COALESCE(s.customer_id, effective_customer.hub_customer_id) AS billing_customer_id
+        FROM tmodule_times t
+        LEFT JOIN tmodule_cases c ON c.id = t.case_id
+        LEFT JOIN sag_sager s ON s.id = t.sag_id
+        LEFT JOIN customers case_customer ON case_customer.id = s.customer_id
+        LEFT JOIN LATERAL (
+            SELECT tc.id
+            FROM tmodule_customers tc
+            WHERE tc.hub_customer_id = s.customer_id
+            ORDER BY tc.id ASC
+            LIMIT 1
+        ) sag_customer ON s.customer_id IS NOT NULL
+        LEFT JOIN tmodule_customers effective_customer
+            ON effective_customer.id = COALESCE(sag_customer.id, t.customer_id)
+        WHERE t.id IN ({placeholders})
+          AND t.vtiger_id IS NULL
+          AND t.billed_via_thehub_id IS NULL
+          AND t.economy_order_draft_id IS NULL
+          AND t.status <> 'billed'
+        ORDER BY COALESCE(t.worked_date, DATE(t.created_at)), t.id
+        """,
+        tuple(ids),
+    ) or []
+
+
+def _active_prepaid_card(card_id: int) -> Optional[Dict[str, Any]]:
+    return execute_query_single(
+        """
+        SELECT id, card_number, customer_id, remaining_hours, rounding_minutes, expires_at
+        FROM tticket_prepaid_cards
+        WHERE id = %s AND status = 'active'
+          AND remaining_hours > 0
+          AND (expires_at IS NULL OR expires_at >= CURRENT_DATE)
+        """,
+        (card_id,),
+    )
+
+
+def _active_agreement(agreement_id: int) -> Optional[Dict[str, Any]]:
+    return execute_query_single(
+        """
+        SELECT id, agreement_number, customer_id, monthly_hours
+        FROM customer_fixed_price_agreements
+        WHERE id = %s AND status = 'active'
+          AND (start_date IS NULL OR start_date <= CURRENT_DATE)
+          AND (end_date IS NULL OR end_date >= CURRENT_DATE)
+        """,
+        (agreement_id,),
+    )
+
+
+def _build_settlement_preview(payload: SettlementRequest) -> Dict[str, Any]:
+    ids = _ensure_ids(payload.ids)
+    override_method = _normalise_billing_method(payload.billing_method) if payload.billing_method else None
+    if override_method and override_method not in VALID_SETTLEMENT_METHODS:
+        raise HTTPException(status_code=400, detail="Ugyldig afregningstype")
+
+    rows = _selected_time_entries(ids)
+    found_ids = {int(row["id"]) for row in rows}
+    missing_ids = [entry_id for entry_id in ids if entry_id not in found_ids]
+    items: List[Dict[str, Any]] = []
+    invoice_groups: Dict[int, List[Dict[str, Any]]] = defaultdict(list)
+    prepaid_groups: Dict[int, List[Dict[str, Any]]] = defaultdict(list)
+    subscription_groups: Dict[int, List[Dict[str, Any]]] = defaultdict(list)
+    errors: List[Dict[str, Any]] = [
+        {"id": entry_id, "message": "Tiden findes ikke længere i køen"}
+        for entry_id in missing_ids
+    ]
+
+    for row in rows:
+        method = override_method or _normalise_billing_method(row.get("billing_method"))
+        hours = float(row.get("approved_hours") or row.get("original_hours") or 0)
+        item = {
+            "id": int(row["id"]),
+            "title": row.get("case_title") or "Tidsregistrering",
+            "customer_name": row.get("customer_name") or "Ukendt kunde",
+            "hours": hours,
+            "method": method,
+            "method_label": _settlement_label(method),
+            "valid": True,
+            "message": None,
+        }
+        if method not in VALID_SETTLEMENT_METHODS:
+            item.update(valid=False, message="Vælg en gyldig afregningstype")
+        elif hours <= 0:
+            item.update(valid=False, message="Tiden mangler et positivt timeantal")
+        elif method == "invoice":
+            customer_id = _resolve_tmodule_customer_id(row.get("customer_id"), row.get("sag_id"))
+            if not customer_id:
+                item.update(valid=False, message="Mangler tilknyttet kunde til fakturering")
+            elif row.get("billable") is False:
+                item.update(valid=False, message="Intern/ikke-fakturerbar tid kan ikke sendes til faktura")
+            else:
+                item["resolved_customer_id"] = customer_id
+                invoice_groups[int(customer_id)].append(row)
+        elif method == "prepaid":
+            card_id = payload.prepaid_card_id or row.get("prepaid_card_id")
+            card = _active_prepaid_card(int(card_id)) if card_id else None
+            expected_customer_id = row.get("billing_customer_id") or row.get("hub_customer_id")
+            if not card:
+                item.update(valid=False, message="Vælg et aktivt klippekort")
+            elif expected_customer_id and int(card["customer_id"]) != int(expected_customer_id):
+                item.update(valid=False, message="Klippekortet tilhører ikke kunden på sagen")
+            else:
+                item["prepaid_card_id"] = int(card["id"])
+                prepaid_groups[int(card["id"])].append(row)
+        elif method == "subscription":
+            agreement_id = payload.fixed_price_agreement_id or row.get("fixed_price_agreement_id")
+            agreement = _active_agreement(int(agreement_id)) if agreement_id else None
+            expected_customer_id = row.get("billing_customer_id") or row.get("hub_customer_id")
+            if not agreement:
+                item.update(valid=False, message="Vælg en aktiv abonnements- eller fastprisaftale")
+            elif expected_customer_id and int(agreement["customer_id"]) != int(expected_customer_id):
+                item.update(valid=False, message="Aftalen tilhører ikke kunden på sagen")
+            else:
+                item["fixed_price_agreement_id"] = int(agreement["id"])
+                subscription_groups[int(agreement["id"])].append(row)
+        if not item["valid"]:
+            errors.append({"id": item["id"], "message": item["message"]})
+        items.append(item)
+
+    invoice_preview = []
+    for customer_id, group_rows in invoice_groups.items():
+        customer = execute_query_single(
+            "SELECT name, COALESCE(standard_hourly_rate, %s) AS hourly_rate FROM customers WHERE id = %s",
+            (settings.TIMETRACKING_DEFAULT_HOURLY_RATE, customer_id),
+        ) or {}
+        hours = sum(
+            _hours_for_prepaid_card(row, int(card.get("rounding_minutes") or 30))
+            for row in group_rows
+        )
+        rate = float(customer.get("hourly_rate") or settings.TIMETRACKING_DEFAULT_HOURLY_RATE)
+        invoice_preview.append({
+            "customer_id": customer_id,
+            "customer_name": customer.get("name") or f"Kunde #{customer_id}",
+            "entries": [int(row["id"]) for row in group_rows],
+            "hours": hours,
+            "hourly_rate": rate,
+            "amount_ex_vat": round(hours * rate, 2),
+        })
+
+    prepaid_preview = []
+    for card_id, group_rows in prepaid_groups.items():
+        card = _active_prepaid_card(card_id) or {}
+        hours = sum(float(row.get("approved_hours") or row.get("original_hours") or 0) for row in group_rows)
+        if hours > float(card.get("remaining_hours") or 0):
+            message = f"Klippekortet mangler {round(hours - float(card.get('remaining_hours') or 0), 2)} timer"
+            for item in items:
+                if item.get("prepaid_card_id") == card_id:
+                    item.update(valid=False, message=message)
+                    errors.append({"id": item["id"], "message": message})
+        prepaid_preview.append({"card_id": card_id, "card_number": card.get("card_number"), "hours": hours, "remaining_hours": float(card.get("remaining_hours") or 0), "rounding_minutes": int(card.get("rounding_minutes") or 0)})
+
+    return {
+        "valid": not errors,
+        "selected": len(ids),
+        "items": items,
+        "errors": errors,
+        "invoice_groups": invoice_preview,
+        "prepaid_groups": prepaid_preview,
+        "subscription_groups": [
+            {"agreement_id": agreement_id, "entries": [int(row["id"]) for row in group_rows], "hours": sum(float(row.get("approved_hours") or row.get("original_hours") or 0) for row in group_rows)}
+            for agreement_id, group_rows in subscription_groups.items()
+        ],
+    }
+
+
+@router.post("/time-queue/preview-settlement")
+async def preview_time_queue_settlement(payload: SettlementRequest):
+    """Validate selected time and return a reviewable settlement preview. No writes."""
+    return _build_settlement_preview(payload)
+
+
+@router.post("/time-queue/settle")
+async def settle_time_queue(payload: SettlementRequest, request: Request):
+    """Complete a previously reviewable settlement without mixing payment methods."""
+    preview = _build_settlement_preview(payload)
+    if not preview["valid"]:
+        raise HTTPException(status_code=409, detail={"message": "Ret fejlene før afregning", "preview": preview})
+
+    ids = _ensure_ids(payload.ids)
+    rows = _selected_time_entries(ids)
+    user_id = getattr(request.state, "user_id", None)
+    by_method: Dict[str, List[Dict[str, Any]]] = defaultdict(list)
+    for row in rows:
+        method = _normalise_billing_method(payload.billing_method or row.get("billing_method"))
+        by_method[method].append(row)
+
+    created_drafts = []
+    settled_ids: List[int] = []
+    for method, method_rows in by_method.items():
+        if method == "invoice":
+            by_customer: Dict[int, List[Dict[str, Any]]] = defaultdict(list)
+            for row in method_rows:
+                customer_id = _resolve_tmodule_customer_id(row.get("customer_id"), row.get("sag_id"))
+                if customer_id:
+                    by_customer[int(customer_id)].append(row)
+            for customer_id, customer_rows in by_customer.items():
+                draft_id = _create_ordre_draft_from_selected(customer_id, customer_rows, user_id)
+                customer_entry_ids = [int(row["id"]) for row in customer_rows]
+                placeholders = ",".join(["%s"] * len(customer_entry_ids))
+                execute_update(
+                    f"""UPDATE tmodule_times SET status = 'approved', entry_status = 'godkendt',
+                        approved_hours = COALESCE(approved_hours, original_hours), approved_at = CURRENT_TIMESTAMP,
+                        economy_order_draft_id = %s, economy_settled_at = CURRENT_TIMESTAMP, economy_settled_by = %s,
+                        updated_at = CURRENT_TIMESTAMP
+                        WHERE id IN ({placeholders}) AND status <> 'billed'""",
+                    tuple([draft_id, user_id] + customer_entry_ids),
+                )
+                settled_ids.extend(customer_entry_ids)
+                created_drafts.append({"customer_id": customer_id, "draft_id": draft_id, "entry_ids": customer_entry_ids})
+        elif method == "prepaid":
+            by_card: Dict[int, List[Dict[str, Any]]] = defaultdict(list)
+            for row in method_rows:
+                card_id = payload.prepaid_card_id or row.get("prepaid_card_id")
+                by_card[int(card_id)].append(row)
+            for card_id, card_rows in by_card.items():
+                card = _active_prepaid_card(card_id)
+                if not card:
+                    raise HTTPException(status_code=409, detail="Klippekortet er ikke længere aktivt")
+                hours = sum(
+                    _hours_for_prepaid_card(row, int(card.get("rounding_minutes") or 30))
+                    for row in card_rows
+                )
+                debited = execute_query(
+                    """UPDATE tticket_prepaid_cards SET used_hours = used_hours + %s, updated_at = CURRENT_TIMESTAMP
+                       WHERE id = %s AND status = 'active' AND remaining_hours >= %s
+                       RETURNING id, remaining_hours""",
+                    (hours, card_id, hours),
+                )
+                if not debited:
+                    raise HTTPException(status_code=409, detail="Klippekortet har ikke længere nok timer")
+                entry_ids = [int(row["id"]) for row in card_rows]
+                execute_insert(
+                    """INSERT INTO tticket_prepaid_transactions (card_id, transaction_type, hours, balance_after, description, created_by_user_id)
+                       VALUES (%s, 'usage', %s, %s, %s, %s) RETURNING id""",
+                    (card_id, -hours, debited[0]["remaining_hours"], f"Tidskø: {', '.join(map(str, entry_ids))}", user_id),
+                )
+                placeholders = ",".join(["%s"] * len(entry_ids))
+                execute_update(
+                    f"""UPDATE tmodule_times SET status = 'billed', entry_status = 'godkendt', billable = TRUE,
+                       billing_method = 'prepaid', prepaid_card_id = %s, approved_hours = COALESCE(approved_hours, original_hours),
+                       approved_at = CURRENT_TIMESTAMP, economy_settled_at = CURRENT_TIMESTAMP, economy_settled_by = %s,
+                       updated_at = CURRENT_TIMESTAMP WHERE id IN ({placeholders})""",
+                    tuple([card_id, user_id] + entry_ids),
+                )
+                settled_ids.extend(entry_ids)
+        else:
+            entry_ids = [int(row["id"]) for row in method_rows]
+            agreement_id = payload.fixed_price_agreement_id if method == "subscription" else None
+            if method == "subscription" and agreement_id is None:
+                agreement_id = method_rows[0].get("fixed_price_agreement_id")
+            placeholders = ",".join(["%s"] * len(entry_ids))
+            execute_update(
+                f"""UPDATE tmodule_times SET status = 'billed', entry_status = 'godkendt',
+                   billable = %s, billing_method = %s, fixed_price_agreement_id = %s,
+                   approved_hours = COALESCE(approved_hours, original_hours), approved_at = CURRENT_TIMESTAMP,
+                   economy_settled_at = CURRENT_TIMESTAMP, economy_settled_by = %s,
+                   updated_at = CURRENT_TIMESTAMP WHERE id IN ({placeholders})""",
+                tuple([False, method, agreement_id, user_id] + entry_ids),
+            )
+            settled_ids.extend(entry_ids)
+
+    return {
+        "success": True,
+        "settled_ids": sorted(set(settled_ids)),
+        "created_drafts": created_drafts,
+        "orders_url": f"/ordre/{created_drafts[0]['draft_id']}" if len(created_drafts) == 1 else "/ordre",
+        "message": "Tiderne er afregnet. Ordrekladder er fortsat lokale og skal godkendes fra Ordre.",
+    }
+
+
 @router.post("/time-queue/send-to-invoices")
 async def send_selected_to_invoices(payload: BulkSendRequest, request: Request):
+    # Backwards-compatible endpoint for older clients.  It now explicitly uses
+    # the invoice path rather than silently invoicing whatever method a row had.
+    return await settle_time_queue(
+        SettlementRequest(ids=payload.ids, billing_method="invoice"), request
+    )
+
     ids = _ensure_ids(payload.ids)
     user_id = getattr(request.state, "user_id", None)
 

app/economy/frontend/also_cloud.html

@@ -488,6 +488,11 @@
 
     const fetchJson = async (url, options = {}) => {
         const res = await fetch(url, options);
+        if (res.status === 401) {
+            const next = `${window.location.pathname}${window.location.search}`;
+            window.location.assign(`/login?next=${encodeURIComponent(next)}`);
+            throw new Error('Sessionen mangler eller er udløbet. Du sendes til login.');
+        }
         if (!res.ok) {
             const text = await res.text();
             let message = text || `HTTP ${res.status}`;
@@ -525,7 +530,7 @@
     };
 
     const loadConfig = async () => {
-        const config = await fetchJson('/api/v1/also/config');
+        const config = await fetchJson('/api/v1/also/config', { cache: 'no-store' });
         const label = !config.enabled
             ? 'ALSO deaktiveret'
             : config.read_only
@@ -667,10 +672,27 @@
         renderJobLines();
     };
 
+    const renderCustomerSearchResults = (lineId) => {
+        const results = state.lineCustomerSearchResults[lineId] || [];
+        const query = state.lineCustomerSearchQueries[lineId] || '';
+        return results.length
+            ? results.map(customer => `
+                <button type="button" class="map-result-item js-company-result" data-line-id="${lineId}" data-customer-id="${customer.id}" data-customer-name="${escapeHtml(customer.name)}">
+                    <strong>${escapeHtml(customer.name)}</strong>
+                    <div class="small text-muted">ID ${escapeHtml(customer.id)}${customer.cvr_nummer ? ` · CVR ${escapeHtml(customer.cvr_nummer)}` : ''}</div>
+                </button>
+            `).join('')
+            : `<div class="small text-muted p-3">${query.trim().length >= 2 ? 'Ingen kunder fundet.' : 'Skriv mindst 2 tegn for at søge.'}</div>`;
+    };
+
+    const updateCustomerSearchResults = (lineId) => {
+        const host = document.querySelector(`[data-company-results-line-id="${lineId}"]`);
+        if (host) host.innerHTML = renderCustomerSearchResults(lineId);
+    };
+
     const renderMapEditor = (line) => {
         const lineId = Number(line.id);
         const selected = state.lineCustomerSelections[lineId];
-        const results = state.lineCustomerSearchResults[lineId] || [];
         const query = state.lineCustomerSearchQueries[lineId] || '';
 
         return `
@@ -694,16 +716,8 @@
                 ` : `
                     <div class="small text-muted mb-2">Vælg kunde og gem mappingen for denne ALSO-company.</div>
                 `}
-                <div class="map-results mb-2">
+                <div class="map-results mb-2" data-company-results-line-id="${lineId}">
-                    ${results.length
+                    ${renderCustomerSearchResults(lineId)}
-                        ? results.map(customer => `
-                            <button type="button" class="map-result-item js-company-result" data-line-id="${lineId}" data-customer-id="${customer.id}" data-customer-name="${escapeHtml(customer.name)}">
-                                <strong>${escapeHtml(customer.name)}</strong>
-                                <div class="small text-muted">ID ${escapeHtml(customer.id)}${customer.cvr_nummer ? ` · CVR ${escapeHtml(customer.cvr_nummer)}` : ''}</div>
-                            </button>
-                        `).join('')
-                        : `<div class="small text-muted p-3">${query.trim().length >= 2 ? 'Ingen kunder fundet.' : 'Skriv mindst 2 tegn for at søge.'}</div>`
-                    }
                 </div>
                 <div class="d-flex gap-2">
                     <button class="btn btn-sm btn-primary js-company-map-save" data-line-id="${lineId}" type="button" ${selected ? '' : 'disabled'}>
@@ -715,10 +729,27 @@
         `;
     };
 
+    const renderProductSearchResults = (lineId) => {
+        const results = state.lineProductSearchResults[lineId] || [];
+        const query = state.lineProductSearchQueries[lineId] || '';
+        return results.length
+            ? results.map(product => `
+                <button type="button" class="map-result-item js-product-result" data-line-id="${lineId}" data-product-id="${product.id}" data-product-name="${escapeHtml(product.name)}">
+                    <strong>${escapeHtml(product.name)}</strong>
+                    <div class="small text-muted">ID ${escapeHtml(product.id)}${product.sku_internal ? ` · SKU ${escapeHtml(product.sku_internal)}` : ''}${product.supplier_sku ? ` · Leverandør-SKU ${escapeHtml(product.supplier_sku)}` : ''}</div>
+                </button>
+            `).join('')
+            : `<div class="small text-muted p-3">${query.trim().length >= 2 ? 'Ingen varer fundet.' : 'Skriv mindst 2 tegn for at søge.'}</div>`;
+    };
+
+    const updateProductSearchResults = (lineId) => {
+        const host = document.querySelector(`[data-product-results-line-id="${lineId}"]`);
+        if (host) host.innerHTML = renderProductSearchResults(lineId);
+    };
+
     const renderProductMapEditor = (line) => {
         const lineId = Number(line.id);
         const selected = state.lineProductSelections[lineId];
-        const results = state.lineProductSearchResults[lineId] || [];
         const query = state.lineProductSearchQueries[lineId] || '';
 
         return `
@@ -742,16 +773,8 @@
                 ` : `
                     <div class="small text-muted mb-2">Vælg vare og gem mappingen for dette ALSO-produkt.</div>
                 `}
-                <div class="map-results mb-2">
+                <div class="map-results mb-2" data-product-results-line-id="${lineId}">
-                    ${results.length
+                    ${renderProductSearchResults(lineId)}
-                        ? results.map(product => `
-                            <button type="button" class="map-result-item js-product-result" data-line-id="${lineId}" data-product-id="${product.id}" data-product-name="${escapeHtml(product.name)}">
-                                <strong>${escapeHtml(product.name)}</strong>
-                                <div class="small text-muted">ID ${escapeHtml(product.id)}${product.sku_internal ? ` · SKU ${escapeHtml(product.sku_internal)}` : ''}${product.supplier_sku ? ` · Leverandør-SKU ${escapeHtml(product.supplier_sku)}` : ''}</div>
-                            </button>
-                        `).join('')
-                        : `<div class="small text-muted p-3">${query.trim().length >= 2 ? 'Ingen varer fundet.' : 'Skriv mindst 2 tegn for at søge.'}</div>`
-                    }
                 </div>
                 <div class="d-flex gap-2">
                     <button class="btn btn-sm btn-primary js-product-map-save" data-line-id="${lineId}" type="button" ${selected ? '' : 'disabled'}>
@@ -819,13 +842,14 @@
         state.lineCustomerSearchQueries[lineId] = query;
         if ((query || '').trim().length < 2) {
             state.lineCustomerSearchResults[lineId] = [];
-            renderJobLines();
+            updateCustomerSearchResults(lineId);
             return;
         }
 
         const rows = await fetchJson(`/api/v1/search/customers?q=${encodeURIComponent(query.trim())}`);
+        if (state.lineCustomerSearchQueries[lineId] !== query) return;
         state.lineCustomerSearchResults[lineId] = rows || [];
-        renderJobLines();
+        updateCustomerSearchResults(lineId);
     };
 
     const saveCompanyMapping = async (lineId) => {
@@ -868,13 +892,14 @@
         state.lineProductSearchQueries[lineId] = query;
         if ((query || '').trim().length < 2) {
             state.lineProductSearchResults[lineId] = [];
-            renderJobLines();
+            updateProductSearchResults(lineId);
             return;
         }
 
         const rows = await fetchJson(`/api/v1/search/products?q=${encodeURIComponent(query.trim())}`);
+        if (state.lineProductSearchQueries[lineId] !== query) return;
         state.lineProductSearchResults[lineId] = rows || [];
-        renderJobLines();
+        updateProductSearchResults(lineId);
     };
 
     const saveProductMapping = async (lineId) => {

app/economy/frontend/time_queue.html

@@ -1,510 +1,65 @@
 {% extends "shared/frontend/base.html" %}
-
+{% block title %}Tidskø til afregning{% endblock %}
-{% block title %}Economy Time Queue{% endblock %}
-
 {% block content %}
-<div class="container-fluid py-4">
+<style>
-    <div class="d-flex flex-wrap align-items-center justify-content-between mb-3">
+.time-queue { max-width: 1700px; }
-        <div>
+.queue-summary { background:linear-gradient(135deg,#f7fbff,#fff); border:1px solid #d8e3ed; border-radius:1rem; }
-            <h2 class="mb-1">Economy Time Queue</h2>
+.queue-stat { min-width:150px; }.queue-stat strong{font-size:1.5rem;color:#15476c}
-            <p class="text-muted mb-0">Hub-created, non-billed time entries. Opretter kun lokale ordrer.</p>
+.time-group { border:1px solid #dce5ed;border-radius:.85rem;overflow:hidden }.time-group header{background:#f5f8fb;border-bottom:1px solid #dce5ed}
-        </div>
+.time-group header { padding:.45rem .75rem!important; font-size:.85rem; }
-        <div class="d-flex gap-2 mt-2 mt-md-0 align-items-center">
+.time-row{border-left:4px solid #0d6efd;padding:.42rem .7rem!important;min-height:43px}.time-row[data-method="prepaid"]{border-left-color:#6f42c1}.time-row[data-method="subscription"]{border-left-color:#198754}.time-row[data-method="internal"],.time-row[data-method="non_billable"]{border-left-color:#6c757d}.time-row+.time-row{border-top:1px solid #edf1f4}
-            <span class="badge text-bg-secondary" id="selectedCountBadge">0 selected</span>
+.time-row .row { display:grid;grid-template-columns:22px minmax(290px,2.4fr) minmax(125px,.85fr) minmax(94px,.55fr) minmax(170px,.9fr) 82px;gap:.5rem;align-items:center;margin:0; }
-            <button class="btn btn-outline-secondary" id="reloadBtn">Reload</button>
+.time-row .row>[class*="col"] { width:auto;max-width:none;flex:none;padding:0;min-width:0; }
-            <button class="btn btn-outline-dark" id="clearFiltersBtn">Clear Filters</button>
+.time-row .col-12.col-lg-4>div { display:inline; }.time-row .col-12.col-lg-4>div+div:before { content:' · ';color:#94a3b8; }
-            <button class="btn btn-success" id="sendInvoicesBtn">Opret lokale ordrer</button>
+.time-row .small { font-size:.75rem;line-height:1.15; }.time-row .fw-semibold,.time-row strong { font-size:.85rem;line-height:1.15; }
-        </div>
+.time-row .col-6 .small.text-muted { display:none; }.time-row .col-8 .small.text-muted { display:none; }
-    </div>
+.time-row .col-12.col-lg-4,.time-row .col-6,.time-row .col-8 { overflow:hidden;white-space:nowrap;text-overflow:ellipsis; }
-
+.time-row > .mt-2 { display:none; }.time-row .btn { padding:.18rem .48rem;font-size:.75rem; }
-    <div class="card mb-3">
+@media (max-width:1100px){.time-row .row{grid-template-columns:22px minmax(240px,2fr) minmax(115px,1fr) minmax(92px,.6fr) 78px}.time-row .col-8.col-lg-2{display:none}}
-        <div class="card-body">
+@media (max-width:720px){.time-row .row{display:flex;flex-wrap:wrap;gap:.35rem}.time-row .col-12.col-lg-4{flex:1 1 calc(100% - 30px)}.time-row .col-6,.time-row .col-8{flex:1 1 auto}.time-row .col-4{margin-left:auto}}
-            <div class="d-flex flex-wrap gap-2 mb-3">
+.queue-actions { position:sticky;bottom:1rem;z-index:20;box-shadow:0 .5rem 1.5rem rgba(27,56,84,.16) }.preview-group{border-left:4px solid #0d6efd}.empty-state{border:2px dashed #d7e0e8;border-radius:.9rem}
-                <button class="btn btn-sm btn-outline-primary quick-filter-btn" data-filter="pending">Kun pending</button>
+.case-detail-meta{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:.75rem}.case-detail-meta div{padding:.65rem .75rem;background:#f6f8fa;border-radius:.55rem}.case-detail-meta small{display:block;color:#6c757d;margin-bottom:.12rem}@media(max-width:576px){.case-detail-meta{grid-template-columns:1fr}}
-                <button class="btn btn-sm btn-outline-primary quick-filter-btn" data-filter="billable">Kun billable</button>
+</style>
-                <button class="btn btn-sm btn-outline-primary quick-filter-btn" data-filter="ready">Klar til faktura</button>
+<main class="container-fluid py-4 time-queue">
-            </div>
+  <div class="d-flex flex-wrap justify-content-between align-items-start gap-3 mb-3"><div><div class="text-primary text-uppercase fw-semibold small">Økonomi</div><h1 class="h2 mb-1">Tidskø til afregning</h1><p class="text-muted mb-0">Gennemgå tid, vælg afregning og opret først ordrekladder efter en tydelig forhåndsvisning.</p></div><button class="btn btn-outline-secondary" id="reloadBtn"><i class="bi bi-arrow-clockwise me-1"></i>Opdatér</button></div>
-            <div class="row g-2 align-items-end">
+  <div id="messageArea" aria-live="polite"></div>
-                <div class="col-12 col-md-3">
+  <section class="queue-summary p-3 mb-3"><div class="d-flex flex-wrap gap-4 align-items-center"><div class="queue-stat"><div class="small text-muted">Registreringer</div><strong id="statEntries">–</strong></div><div class="queue-stat"><div class="small text-muted">Timer i alt</div><strong id="statHours">–</strong></div><div class="queue-stat"><div class="small text-muted">Klar til faktura</div><strong id="statInvoice">–</strong></div><div class="queue-stat"><div class="small text-muted">Udvalgt</div><strong id="statSelected">0</strong></div><div class="ms-md-auto small text-muted"><i class="bi bi-shield-check text-success me-1"></i>Intet afregnes uden forhåndsvisning.</div></div></section>
-                    <label for="filterCustomer" class="form-label">Firma</label>
+  <section class="card mb-3"><div class="card-body"><div class="row g-2 align-items-end"><div class="col-12 col-md-3"><label class="form-label">Firma</label><select id="filterCustomer" class="form-select"><option value="">Alle firmaer</option></select></div><div class="col-6 col-md-2"><label class="form-label">Status</label><select id="filterStatus" class="form-select"><option value="">Alle statusser</option><option value="pending">Afventer</option><option value="approved">Godkendt</option><option value="rejected">Afvist</option></select></div><div class="col-6 col-md-2"><label class="form-label">Fakturerbar</label><select id="filterBillable" class="form-select"><option value="">Alle</option><option value="true">Ja</option><option value="false">Nej</option></select></div><div class="col-12 col-md-4"><label class="form-label">Søg</label><input id="filterQuery" class="form-control" placeholder="Kunde, sag eller beskrivelse"></div><div class="col-12 col-md-1 d-grid"><button class="btn btn-outline-secondary" id="clearFiltersBtn">Ryd</button></div></div></div></section>
-                    <select id="filterCustomer" class="form-select">
+  <section class="card mb-3"><div class="card-body"><div class="d-flex justify-content-between flex-wrap gap-2 mb-3"><div><h2 class="h5 mb-0">Afregning for valgte tidsregistreringer</h2><div class="small text-muted">Vælg type og eventuelt klippekort eller aftale.</div></div><span class="badge text-bg-primary align-self-center" id="selectedBadge">0 valgt</span></div><div class="row g-2 align-items-end"><div class="col-12 col-lg-3"><label class="form-label">Afregningstype</label><select class="form-select" id="settlementMethod"><option value="">Behold den enkelte tids afregningstype</option><option value="invoice">Faktura</option><option value="prepaid">Klippekort</option><option value="subscription">Abonnement / fast pris</option><option value="internal">Intern tid</option><option value="non_billable">Ikke-fakturerbar tid</option></select></div><div class="col-12 col-lg-3"><label class="form-label">Klippekort</label><select class="form-select" id="prepaidCard" disabled><option value="">Vælg først tider fra ét firma</option></select><div class="form-text" id="prepaidHelp">Vælg tidsregistreringer for at se kundens klippekort.</div></div><div class="col-12 col-lg-2"><label class="form-label">Aftale-ID</label><input id="agreementId" class="form-control" type="number" min="1" placeholder="Kun abonnement"></div><div class="col-12 col-lg-4 d-flex gap-2"><button class="btn btn-outline-primary flex-grow-1" id="setMethodBtn">Gem afregning</button><button class="btn btn-primary flex-grow-1" id="previewBtn"><i class="bi bi-eye me-1"></i>Forhåndsvis</button></div></div></div></section>
-                        <option value="">Alle firmaer med ubehandlede registreringer</option>
+  <section id="previewPanel" class="card border-primary mb-3 d-none"><div class="card-header bg-primary-subtle d-flex justify-content-between align-items-center"><div><strong>Forhåndsvisning af afregning</strong><div class="small text-muted">Kontrollér beløb og fejl før afregningen gennemføres.</div></div><button class="btn btn-sm btn-outline-secondary" id="closePreviewBtn">Luk</button></div><div class="card-body" id="previewBody"></div><div class="card-footer text-end"><button class="btn btn-success" id="settleBtn"><i class="bi bi-check2-circle me-1"></i>Gennemfør afregning</button></div></section>
-                    </select>
+  <div class="modal fade" id="caseDetailModal" tabindex="-1" aria-labelledby="caseDetailTitle" aria-hidden="true"><div class="modal-dialog modal-lg modal-dialog-scrollable"><div class="modal-content"><div class="modal-header"><div><div class="small text-primary text-uppercase fw-semibold">Sag uden at forlade tidskøen</div><h2 class="modal-title h4 mb-0" id="caseDetailTitle">Sagsdetaljer</h2></div><button type="button" class="btn-close" data-bs-dismiss="modal" aria-label="Luk"></button></div><div class="modal-body" id="caseDetailBody"></div><div class="modal-footer"><a class="btn btn-outline-primary" id="openCaseNewTab" target="_blank" rel="noopener"><i class="bi bi-box-arrow-up-right me-1"></i>Åbn sag i ny fane</a><button type="button" class="btn btn-secondary" data-bs-dismiss="modal">Luk</button></div></div></div></div>
-                </div>
+  <section id="queueContent" aria-live="polite"></section>
-                <div class="col-12 col-md-3">
+  <div class="queue-actions card d-none" id="selectionActions"><div class="card-body py-2 d-flex flex-wrap justify-content-between align-items-center gap-2"><div><strong id="selectionText">0 tidsregistreringer valgt</strong><span class="small text-muted ms-2">Vælg forhåndsvisning før afregning.</span></div><div class="d-flex gap-2"><button class="btn btn-sm btn-outline-secondary" id="clearSelectionBtn">Fravælg</button><button class="btn btn-sm btn-primary" id="stickyPreviewBtn">Forhåndsvis afregning</button></div></div></div>
-                    <label for="filterStatus" class="form-label">Status</label>
+</main>
-                    <select id="filterStatus" class="form-select">
-                        <option value="">All</option>
-                        <option value="pending">pending</option>
-                        <option value="approved">approved</option>
-                        <option value="rejected">rejected</option>
-                    </select>
-                </div>
-                <div class="col-12 col-md-3">
-                    <label for="filterBillable" class="form-label">Billable</label>
-                    <select id="filterBillable" class="form-select">
-                        <option value="">All</option>
-                        <option value="true">true</option>
-                        <option value="false">false</option>
-                    </select>
-                </div>
-                <div class="col-12 col-md-3">
-                    <label for="filterQuery" class="form-label">Search</label>
-                    <input id="filterQuery" class="form-control" type="text" placeholder="Customer, case, description">
-                </div>
-            </div>
-        </div>
-    </div>
-
-    <div class="card mb-3">
-        <div class="card-body">
-            <div class="row g-2 align-items-end">
-                <div class="col-12 col-md-3">
-                    <label for="bulkDescription" class="form-label">Description</label>
-                    <input id="bulkDescription" class="form-control" type="text" placeholder="Optional update">
-                </div>
-                <div class="col-12 col-md-2">
-                    <label for="bulkHours" class="form-label">Hours</label>
-                    <input id="bulkHours" class="form-control" type="number" step="0.25" min="0.25" placeholder="Optional">
-                </div>
-                <div class="col-12 col-md-2">
-                    <label for="bulkBillingMethod" class="form-label">Billing method</label>
-                    <select id="bulkBillingMethod" class="form-select">
-                        <option value="">No change</option>
-                        <option value="invoice">invoice</option>
-                        <option value="internal">internal</option>
-                        <option value="prepaid">prepaid</option>
-                        <option value="fixed_price">fixed_price</option>
-                    </select>
-                </div>
-                <div class="col-12 col-md-2">
-                    <label for="bulkPrepaidCard" class="form-label">Prepaid card</label>
-                    <select id="bulkPrepaidCard" class="form-select">
-                        <option value="">Select card</option>
-                    </select>
-                </div>
-                <div class="col-12 col-md-3 d-flex gap-2 flex-wrap">
-                    <button class="btn btn-primary" id="bulkUpdateBtn">Update Selected</button>
-                    <button class="btn btn-outline-primary" id="bulkApproveBtn">Approve Selected</button>
-                    <button class="btn btn-outline-warning" id="bulkPrepaidBtn">Apply Prepaid</button>
-                    <button class="btn btn-outline-danger" id="bulkDeleteBtn">Soft Delete</button>
-                </div>
-            </div>
-        </div>
-    </div>
-
-    <div class="card">
-        <div class="card-body p-0">
-            <div class="table-responsive">
-                <table class="table table-striped table-hover align-middle mb-0">
-                    <thead>
-                        <tr>
-                            <th style="width: 42px;"><input type="checkbox" id="selectAll"></th>
-                            <th>ID</th>
-                            <th>Customer</th>
-                            <th>Date</th>
-                            <th>Case</th>
-                            <th>Hours</th>
-                            <th>Status</th>
-                            <th>Billable</th>
-                            <th>Method</th>
-                            <th>Hours edit</th>
-                            <th>Description</th>
-                            <th>Actions</th>
-                        </tr>
-                    </thead>
-                    <tbody id="queueBody">
-                        <tr>
-                            <td colspan="12" class="text-center py-4 text-muted">Loading...</td>
-                        </tr>
-                    </tbody>
-                </table>
-            </div>
-        </div>
-    </div>
-</div>
-
 <script>
 (() => {
-    const state = {
+ const state={items:[],selected:new Set(),preview:null,loading:false,cards:[]}; const $=id=>document.getElementById(id);
-        items: [],
+ const labels={pending:'Afventer',approved:'Godkendt',rejected:'Afvist',invoice:'Faktura',prepaid:'Klippekort',subscription:'Abonnement / fast pris',internal:'Intern tid',non_billable:'Ikke-fakturerbar tid'};
-        selected: new Set(),
+ const esc=v=>String(v??'').replace(/[&<>"']/g,c=>({'&':'&amp;','<':'&lt;','>':'&gt;','"':'&quot;',"'":'&#039;'}[c])); const h=v=>Number(v||0).toLocaleString('da-DK',{maximumFractionDigits:2});
-        loading: false,
+ const norm=v=>({fixed_price:'subscription',prepaid_card:'prepaid'})[String(v||'invoice').toLowerCase()]||String(v||'invoice').toLowerCase(); const ids=()=>[...state.selected];
-    };
+ function message(type,text){$('messageArea').innerHTML=`<div class="alert alert-${type} alert-dismissible fade show">${esc(text)}<button class="btn-close" data-bs-dismiss="alert"></button></div>`}
-
+ async function api(url,options={}){const r=await fetch(url,{headers:{'Content-Type':'application/json'},...options});const d=await r.json().catch(()=>({}));if(!r.ok){const e=new Error(typeof d.detail==='object'?(d.detail.message||'Handlingen kunne ikke gennemføres'):(d.detail||'Handlingen kunne ikke gennemføres'));e.payload=d;throw e}return d}
-    const queueBody = document.getElementById('queueBody');
+ function payload(){const method=$('settlementMethod').value,card=Number($('prepaidCard').value),agreement=Number($('agreementId').value);return {ids:ids(),...(method?{billing_method:method}:{}),...(card?{prepaid_card_id:card}:{}),...(agreement?{fixed_price_agreement_id:agreement}:{})}}
-    const selectAll = document.getElementById('selectAll');
+ function status(v){return `<span class="badge ${v==='approved'?'text-bg-success':v==='rejected'?'text-bg-danger':'text-bg-warning'}">${esc(labels[v]||v||'Ukendt')}</span>`} function method(v){const m=norm(v),cls=m==='invoice'?'text-bg-primary':m==='prepaid'?'text-bg-purple':m==='subscription'?'text-bg-success':'text-bg-secondary';return `<span class="badge ${cls}">${esc(labels[m]||m)}</span>`}
-    const selectedCountBadge = document.getElementById('selectedCountBadge');
+ function renderStats(){const selected=state.items.filter(x=>state.selected.has(Number(x.id)));$('statEntries').textContent=state.items.length;$('statHours').textContent=`${h(state.items.reduce((a,x)=>a+Number(x.approved_hours||x.original_hours||0),0))} t`;$('statInvoice').textContent=state.items.filter(x=>norm(x.billing_method)==='invoice'&&x.billable!==false).length;$('statSelected').textContent=selected.length;$('selectedBadge').textContent=`${selected.length} valgt`;$('selectionText').textContent=`${selected.length} tidsregistrering${selected.length===1?'':'er'} valgt`;$('selectionActions').classList.toggle('d-none',!selected.length)}
-
+ function selectedRows(){return state.items.filter(x=>state.selected.has(Number(x.id)))}
-    const filterCustomer = document.getElementById('filterCustomer');
+ function selectedCardCustomerIds(){return [...new Set(selectedRows().map(x=>Number(x.billing_customer_id||x.hub_customer_id||0)).filter(Boolean))]}
-    const filterStatus = document.getElementById('filterStatus');
+ function selectedHours(){return selectedRows().reduce((total,x)=>total+Number(x.approved_hours||x.original_hours||0),0)}
-    const filterBillable = document.getElementById('filterBillable');
+ function actualHours(rows){return rows.reduce((total,x)=>total+Number(x.faktisk_tid_min!=null?x.faktisk_tid_min:Number(x.original_hours||0)*60)/60,0)}
-    const filterQuery = document.getElementById('filterQuery');
+ function cardHours(rows,block){const safeBlock=Math.max(1,Number(block)||30);return rows.reduce((total,x)=>{const minutes=Math.max(0,Math.round(Number(x.faktisk_tid_min!=null?x.faktisk_tid_min:Number(x.original_hours||0)*60)));return total+(minutes?Math.ceil(minutes/safeBlock)*safeBlock/60:0)},0)}
-
+ function renderPrepaidHelp(){const selected=selectedRows(),customers=selectedCardCustomerIds(),card=state.cards.find(x=>Number(x.id)===Number($('prepaidCard').value)),storedHours=selectedHours();if(!selected.length){$('prepaidHelp').textContent='Vælg tidsregistreringer for at se kundens klippekort.';return}if(customers.length!==1){$('prepaidHelp').innerHTML='<span class="text-danger">Vælg kun tider fra ét firma for at bruge ét klippekort.</span>';return}const company=selected[0].customer_name||'den valgte kunde';if(!card){$('prepaidHelp').textContent=`${esc(company)} · Fakturerbar tid: ${h(storedHours)} timer. Vælg et klippekort for at se kortets afrunding.`;return}const block=Number(card.rounding_minutes)||30,actual=actualHours(selected),hours=cardHours(selected,block),remaining=Number(card.remaining_hours||0),after=remaining-hours;$('prepaidHelp').innerHTML=`${esc(company)} · Faktisk tid: <strong>${h(actual)} t</strong> → klippes som <strong>${h(hours)} t</strong> <span class="text-muted">(${block} min. afrunding pr. registrering)</span>. Kortet har ${h(remaining)} t tilbage → <strong class="${after<0?'text-danger':'text-success'}">${h(after)} t efter afregning</strong>.`}
-    const bulkDescription = document.getElementById('bulkDescription');
+ function render(){renderStats();if(!state.items.length){$('queueContent').innerHTML='<div class="empty-state py-5 text-center text-muted"><i class="bi bi-check2-circle fs-2 d-block text-success mb-2"></i>Ingen tidsregistreringer matcher dine filtre.</div>';return}const groups={};state.items.forEach(x=>{const key=`${x.customer_id||0}:${x.customer_name||'Ukendt kunde'}`;(groups[key]??=[]).push(x)});$('queueContent').innerHTML=Object.values(groups).map(items=>{const f=items[0],total=items.reduce((a,x)=>a+Number(x.approved_hours||x.original_hours||0),0);return `<article class="time-group mb-3"><header class="px-3 py-2 d-flex justify-content-between flex-wrap gap-2"><div><strong>${esc(f.customer_name||'Ukendt kunde')}</strong><span class="small text-muted ms-2">${items.length} registreringer · ${h(total)} timer</span></div><button class="btn btn-sm btn-link customer-select" data-ids="${items.map(x=>x.id).join(',')}">Vælg kunde</button></header>${items.map(x=>{const id=Number(x.id),m=norm(x.billing_method);return `<div class="time-row p-3" data-method="${esc(m)}"><div class="row align-items-center g-2"><div class="col-auto"><input class="form-check-input row-check" type="checkbox" data-id="${id}" ${state.selected.has(id)?'checked':''}></div><div class="col-12 col-lg-4"><div class="fw-semibold">${x.sag_id?`<button type="button" class="btn btn-link p-0 text-decoration-none fw-semibold case-details" data-sag-id="${Number(x.sag_id)}">#${Number(x.sag_id)} · ${esc(x.case_title)}</button>`:esc(x.case_title||'Ingen sag')}</div><div class="small text-muted">${esc(x.contact_name||'Ingen kontakt')} · ${esc(x.employee_name||'Ukendt medarbejder')}</div></div><div class="col-6 col-lg-2"><div class="small text-muted">Dato og status</div>${esc(x.worked_date||'Ingen dato')} ${status(x.status)}</div><div class="col-6 col-lg-2"><div class="small text-muted">Tid</div><strong>${h(x.approved_hours||x.original_hours)} t</strong><span class="small text-muted"> · ${esc(x.work_type||x.entry_type||'arbejde')}</span></div><div class="col-8 col-lg-2"><div class="small text-muted">Afregning</div>${method(m)} ${x.billable===false?'<span class="small text-muted">ikke fakturerbar</span>':''}</div><div class="col-4 col-lg-2 text-lg-end"><button class="btn btn-sm btn-outline-secondary select-one" data-id="${id}">Gennemgå</button></div></div>${x.description?`<div class="small text-muted mt-2 ps-lg-4">${esc(x.description)}</div>`:'<div class="small text-warning mt-2 ps-lg-4"><i class="bi bi-exclamation-triangle me-1"></i>Mangler beskrivelse</div>'}</div>`}).join('')}</article>`}).join('');document.querySelectorAll('.row-check').forEach(e=>e.addEventListener('change',()=>{const id=Number(e.dataset.id);e.checked?state.selected.add(id):state.selected.delete(id);selectionChanged()}));document.querySelectorAll('.case-details').forEach(e=>e.addEventListener('click',()=>openCaseDetails(Number(e.dataset.sagId))));document.querySelectorAll('.select-one').forEach(e=>e.addEventListener('click',()=>{state.selected=new Set([Number(e.dataset.id)]);selectionChanged();$('settlementMethod').scrollIntoView({behavior:'smooth',block:'center'})}));document.querySelectorAll('.customer-select').forEach(e=>e.addEventListener('click',()=>{e.dataset.ids.split(',').forEach(id=>state.selected.add(Number(id)));selectionChanged()}))}
-    const bulkHours = document.getElementById('bulkHours');
+ function url(){const p=new URLSearchParams({limit:'500'});if($('filterCustomer').value)p.set('customer_id',$('filterCustomer').value);if($('filterStatus').value)p.set('status',$('filterStatus').value);if($('filterBillable').value)p.set('billable',$('filterBillable').value);if($('filterQuery').value.trim())p.set('q',$('filterQuery').value.trim());return `/api/v1/economy/time-queue?${p}`}
-    const bulkBillingMethod = document.getElementById('bulkBillingMethod');
+ async function loadCustomers(){try{const d=await api('/api/v1/economy/time-queue/customers'),v=$('filterCustomer').value;$('filterCustomer').innerHTML=`<option value="">Alle firmaer</option>${(d.items||[]).map(x=>`<option value="${Number(x.customer_id)}">${esc(x.customer_name)} (${Number(x.open_count||0)})</option>`).join('')}`;$('filterCustomer').value=v}catch(_){message('warning','Firmafilteret kunne ikke hentes.') }}
-    const bulkPrepaidCard = document.getElementById('bulkPrepaidCard');
+ async function loadCards(){const select=$('prepaidCard'),customers=selectedCardCustomerIds(),current=Number(select.value);state.cards=[];select.disabled=true;if(customers.length!==1){select.innerHTML=`<option value="">${customers.length>1?'Vælg tider fra ét firma':'Vælg først tider fra ét firma'}</option>`;renderPrepaidHelp();return}try{const d=await api(`/api/v1/economy/time-queue/prepaid-cards?customer_id=${customers[0]}`);state.cards=(d.items||[]).filter(x=>x.status==='active'&&Number(x.remaining_hours)>0);select.innerHTML=`<option value="">Vælg kundens klippekort</option>${state.cards.map(x=>`<option value="${Number(x.id)}">${esc(x.card_number)} · ${h(x.remaining_hours)} timer tilbage</option>`).join('')}`;select.disabled=!state.cards.length;if(state.cards.some(x=>Number(x.id)===current))select.value=String(current);renderPrepaidHelp()}catch(_){select.innerHTML='<option value="">Klippekort kunne ikke hentes</option>';renderPrepaidHelp()}}
-    const quickFilterBtns = document.querySelectorAll('.quick-filter-btn');
+ async function load(){if(state.loading)return;state.loading=true;$('queueContent').innerHTML='<div class="empty-state py-5 text-center text-muted"><span class="spinner-border spinner-border-sm me-2"></span>Henter tidsregistreringer…</div>';try{const d=await api(url());state.items=d.items||[];state.selected=new Set(ids().filter(id=>state.items.some(x=>Number(x.id)===id)));state.preview=null;$('previewPanel').classList.add('d-none');render();await loadCards()}catch(e){$('queueContent').innerHTML=`<div class="alert alert-danger">${esc(e.message)}</div>`}finally{state.loading=false}}
-
+ async function saveMethod(){if(!ids().length)return message('warning','Vælg mindst én tidsregistrering først.');const m=$('settlementMethod').value;if(!m)return message('warning','Vælg en afregningstype, der skal gemmes.');try{await api('/api/v1/economy/time-queue/bulk-update',{method:'PATCH',body:JSON.stringify({ids:ids(),billing_method:m,billable:['invoice','prepaid'].includes(m)})});message('success','Afregningstypen er gemt.');await load()}catch(e){message('danger',e.message)}}
-    function selectedIds() {
+ async function openCaseDetails(sagId){const row=state.items.find(x=>Number(x.sag_id)===sagId)||{},modal=bootstrap.Modal.getOrCreateInstance($('caseDetailModal'));$('caseDetailTitle').textContent=`#${sagId} · ${row.case_title||'Sag'}`;$('openCaseNewTab').href=`/sag/${sagId}/v3`;$('caseDetailBody').innerHTML='<div class="py-4 text-center text-muted"><span class="spinner-border spinner-border-sm me-2"></span>Henter sagsdetaljer…</div>';modal.show();try{const s=await api(`/api/v1/sag/${sagId}`),description=s.beskrivelse||row.description||'Ingen beskrivelse på sagen.';$('caseDetailBody').innerHTML=`<div class="d-flex flex-wrap gap-2 mb-3">${status(s.status)}<span class="badge text-bg-light border">${esc(s.type||'Sag')}</span><span class="badge text-bg-light border">${esc(s.prioritet||'Normal')}</span></div><div class="case-detail-meta mb-3"><div><small>Kunde</small><strong>${esc(row.customer_name||'Ikke tilknyttet')}</strong></div><div><small>Kontakt</small><strong>${esc(row.contact_name||'Ikke tilknyttet')}</strong></div><div><small>Ansvarlig</small><strong>${esc(s.ansvarlig_navn||'Ikke tildelt')}</strong></div><div><small>Senest opdateret</small><strong>${esc(s.updated_at||s.opdateret_at||'Ikke oplyst')}</strong></div></div><h3 class="h6">Beskrivelse</h3><div class="border rounded p-3 bg-light">${esc(description).replace(/\n/g,'<br>')}</div>`}catch(e){$('caseDetailBody').innerHTML=`<div class="alert alert-danger mb-0">${esc(e.message)}</div>`}}
-        return Array.from(state.selected);
+ function previewView(d){state.preview=d;$('previewPanel').classList.remove('d-none');const errors=d.errors||[],invoice=d.invoice_groups||[],prepaid=d.prepaid_groups||[],sub=d.subscription_groups||[];$('previewBody').innerHTML=`${errors.length?`<div class="alert alert-danger"><strong>Afregningen kan ikke gennemføres endnu.</strong><ul class="mb-0 mt-2">${errors.map(x=>`<li>Tid #${Number(x.id)}: ${esc(x.message)}</li>`).join('')}</ul></div>`:'<div class="alert alert-success"><i class="bi bi-check-circle me-1"></i>Alle valgte tider er klar til afregning.</div>'}<div class="row g-3">${invoice.map(x=>`<div class="col-12 col-lg-6"><div class="preview-group p-3 rounded bg-light"><strong>Faktura · ${esc(x.customer_name)}</strong><div class="small text-muted">${x.entries.length} tider · ${h(x.hours)} timer · ${h(x.hourly_rate)} kr./t</div><div class="fs-5 fw-semibold">${Number(x.amount_ex_vat).toLocaleString('da-DK',{minimumFractionDigits:2})} kr. ekskl. moms</div><div class="small text-muted">Gebyr og evt. fragt vises i ordrekladden.</div></div></div>`).join('')}${prepaid.map(x=>`<div class="col-12 col-lg-6"><div class="preview-group p-3 rounded bg-light" style="border-left-color:#6f42c1"><strong>Klippekort · ${esc(x.card_number||'#'+x.card_id)}</strong><div class="small text-muted">Forbrug: ${h(x.hours)} t · Tilbage før træk: ${h(x.remaining_hours)} t</div></div></div>`).join('')}${sub.map(x=>`<div class="col-12 col-lg-6"><div class="preview-group p-3 rounded bg-light" style="border-left-color:#198754"><strong>Abonnement / fast pris · aftale #${Number(x.agreement_id)}</strong><div class="small text-muted">${x.entries.length} tider · ${h(x.hours)} timer knyttes til aftalen uden fakturalinje.</div></div></div>`).join('')}</div>`;$('settleBtn').disabled=!d.valid;$('previewPanel').scrollIntoView({behavior:'smooth',block:'center'})}
-    }
+ async function preview(){if(!ids().length)return message('warning','Vælg mindst én tidsregistrering først.');try{previewView(await api('/api/v1/economy/time-queue/preview-settlement',{method:'POST',body:JSON.stringify(payload())}))}catch(e){message('danger',e.message)}}
-
+ async function settle(){if(!state.preview?.valid)return;$('settleBtn').disabled=true;$('settleBtn').innerHTML='<span class="spinner-border spinner-border-sm me-1"></span>Afregner…';try{const d=await api('/api/v1/economy/time-queue/settle',{method:'POST',body:JSON.stringify(payload())});message('success',`Afregningen er gennemført.${d.created_drafts?.length?' Ordrekladder er oprettet.':''}`);state.selected.clear();$('previewPanel').classList.add('d-none');if(d.orders_url)$('messageArea').insertAdjacentHTML('beforeend',`<p><a class="btn btn-outline-primary" href="${esc(d.orders_url)}">Åbn ordrekladde</a></p>`);await loadCustomers();await load()}catch(e){message('danger',e.message);if(e.payload?.detail?.preview)previewView(e.payload.detail.preview)}finally{$('settleBtn').disabled=false;$('settleBtn').innerHTML='<i class="bi bi-check2-circle me-1"></i>Gennemfør afregning'}}
-    function renderRows() {
+ function selectionChanged(){state.preview=null;$('previewPanel').classList.add('d-none');render();loadCards()}
-        if (!state.items.length) {
+ $('reloadBtn').onclick=()=>{loadCustomers();load()};$('clearFiltersBtn').onclick=()=>{$('filterCustomer').value='';$('filterStatus').value='';$('filterBillable').value='';$('filterQuery').value='';load()};[$('filterCustomer'),$('filterStatus'),$('filterBillable')].forEach(x=>x.onchange=load);$('filterQuery').onkeydown=e=>e.key==='Enter'&&load();$('prepaidCard').onchange=renderPrepaidHelp;$('setMethodBtn').onclick=saveMethod;$('previewBtn').onclick=preview;$('stickyPreviewBtn').onclick=preview;$('settleBtn').onclick=settle;$('closePreviewBtn').onclick=()=>{$('previewPanel').classList.add('d-none');state.preview=null};$('clearSelectionBtn').onclick=()=>{state.selected.clear();state.preview=null;$('previewPanel').classList.add('d-none');selectionChanged()};loadCustomers();load();
-            queueBody.innerHTML = '<tr><td colspan="12" class="text-center py-4 text-muted">No entries found</td></tr>';
-            return;
-        }
-
-        queueBody.innerHTML = state.items.map((item) => {
-            const id = Number(item.id);
-            const checked = state.selected.has(id) ? 'checked' : '';
-            const date = item.worked_date || '-';
-            const hours = item.approved_hours || item.original_hours || 0;
-            const customer = `${item.customer_id || '-'} / ${item.customer_name || ''}`;
-            const title = item.case_title || '-';
-            const desc = (item.description || '').replace(/</g, '&lt;').replace(/>/g, '&gt;');
-            const method = item.billing_method || 'invoice';
-            return `
-                <tr>
-                    <td><input type="checkbox" class="row-check" data-id="${id}" ${checked}></td>
-                    <td>${id}</td>
-                    <td>${customer}</td>
-                    <td>${date}</td>
-                    <td>${title}</td>
-                    <td>${hours}</td>
-                    <td>${item.status || '-'}</td>
-                    <td>${item.billable === false ? 'false' : 'true'}</td>
-                    <td>
-                        <select class="form-select form-select-sm inline-method" data-id="${id}">
-                            <option value="invoice" ${method === 'invoice' ? 'selected' : ''}>invoice</option>
-                            <option value="internal" ${method === 'internal' ? 'selected' : ''}>internal</option>
-                            <option value="prepaid" ${method === 'prepaid' ? 'selected' : ''}>prepaid</option>
-                            <option value="fixed_price" ${method === 'fixed_price' ? 'selected' : ''}>fixed_price</option>
-                        </select>
-                    </td>
-                    <td>
-                        <input type="number" step="0.25" min="0.25" class="form-control form-control-sm inline-hours" data-id="${id}" value="${hours}">
-                    </td>
-                    <td>
-                        <input type="text" class="form-control form-control-sm inline-desc" data-id="${id}" value="${desc}">
-                    </td>
-                    <td>
-                        <button class="btn btn-sm btn-outline-success inline-save" data-id="${id}">Gem</button>
-                    </td>
-                </tr>
-            `;
-        }).join('');
-
-        document.querySelectorAll('.row-check').forEach((cb) => {
-            cb.addEventListener('change', (e) => {
-                const id = Number(e.target.dataset.id);
-                if (e.target.checked) state.selected.add(id);
-                else state.selected.delete(id);
-                syncSelectAll();
-            });
-        });
-
-        document.querySelectorAll('.inline-save').forEach((btn) => {
-            btn.addEventListener('click', async (e) => {
-                const id = Number(e.target.dataset.id);
-                await saveInlineRow(id, e.target);
-            });
-        });
-
-        syncSelectAll();
-    }
-
-    function syncSelectAll() {
-        const ids = state.items.map((x) => Number(x.id));
-        const allSelected = ids.length && ids.every((id) => state.selected.has(id));
-        selectAll.checked = Boolean(allSelected);
-        selectedCountBadge.textContent = `${state.selected.size} selected`;
-    }
-
-    async function api(url, options = {}) {
-        const res = await fetch(url, {
-            headers: { 'Content-Type': 'application/json' },
-            ...options,
-        });
-        const data = await res.json().catch(() => ({}));
-        if (!res.ok) {
-            throw new Error(data.detail || 'Request failed');
-        }
-        return data;
-    }
-
-    function buildListUrl() {
-        const params = new URLSearchParams();
-        if (filterCustomer.value) params.set('customer_id', filterCustomer.value);
-        if (filterStatus.value) params.set('status', filterStatus.value);
-        if (filterBillable.value) params.set('billable', filterBillable.value);
-        if (filterQuery.value.trim()) params.set('q', filterQuery.value.trim());
-        params.set('limit', '500');
-        return `/api/v1/economy/time-queue?${params.toString()}`;
-    }
-
-    async function loadEntries() {
-        if (state.loading) return;
-        state.loading = true;
-        queueBody.innerHTML = '<tr><td colspan="10" class="text-center py-4 text-muted">Loading...</td></tr>';
-        try {
-            const data = await api(buildListUrl());
-            state.items = data.items || [];
-            state.selected = new Set(Array.from(state.selected).filter((id) => state.items.some((x) => Number(x.id) === id)));
-            renderRows();
-        } catch (err) {
-            queueBody.innerHTML = `<tr><td colspan="10" class="text-center py-4 text-danger">${err.message}</td></tr>`;
-        } finally {
-            state.loading = false;
-        }
-    }
-
-    async function loadPrepaidCards() {
-        try {
-            const data = await api('/api/v1/economy/time-queue/prepaid-cards');
-            const opts = ['<option value="">Select card</option>'];
-            (data.items || []).forEach((card) => {
-                const label = `${card.id} | ${card.card_number || '-'} | rem: ${card.remaining_hours || 0}`;
-                opts.push(`<option value="${card.id}">${label}</option>`);
-            });
-            bulkPrepaidCard.innerHTML = opts.join('');
-        } catch (_) {
-            bulkPrepaidCard.innerHTML = '<option value="">No cards</option>';
-        }
-    }
-
-    async function loadCustomers() {
-        try {
-            const data = await api('/api/v1/economy/time-queue/customers');
-            const current = filterCustomer.value;
-            const opts = ['<option value="">Alle firmaer med ubehandlede registreringer</option>'];
-            (data.items || []).forEach((row) => {
-                const label = `${row.customer_name || 'Ukendt'} (${row.open_count || 0})`;
-                opts.push(`<option value="${row.customer_id}">${label}</option>`);
-            });
-            filterCustomer.innerHTML = opts.join('');
-            if (current) {
-                filterCustomer.value = current;
-            }
-        } catch (_) {
-            filterCustomer.innerHTML = '<option value="">Kunne ikke hente firmaer</option>';
-        }
-    }
-
-    async function clearFilters() {
-        filterCustomer.value = '';
-        filterStatus.value = '';
-        filterBillable.value = '';
-        filterQuery.value = '';
-        setActiveQuickFilter(null);
-        await loadEntries();
-    }
-
-    function setActiveQuickFilter(active) {
-        quickFilterBtns.forEach((btn) => {
-            const isActive = btn.dataset.filter === active;
-            btn.classList.toggle('btn-primary', isActive);
-            btn.classList.toggle('btn-outline-primary', !isActive);
-        });
-    }
-
-    async function applyQuickFilter(type) {
-        if (type === 'pending') {
-            filterStatus.value = 'pending';
-            filterBillable.value = '';
-        } else if (type === 'billable') {
-            filterStatus.value = '';
-            filterBillable.value = 'true';
-        } else if (type === 'ready') {
-            filterStatus.value = 'approved';
-            filterBillable.value = 'true';
-        }
-        setActiveQuickFilter(type);
-        await loadEntries();
-    }
-
-    async function saveInlineRow(id, buttonEl) {
-        const hoursInput = document.querySelector(`.inline-hours[data-id="${id}"]`);
-        const descInput = document.querySelector(`.inline-desc[data-id="${id}"]`);
-        const methodSelect = document.querySelector(`.inline-method[data-id="${id}"]`);
-        if (!hoursInput || !descInput || !methodSelect) return;
-
-        const originalHours = Number(hoursInput.value);
-        const description = (descInput.value || '').trim();
-        const billingMethod = methodSelect.value;
-
-        if (!originalHours || originalHours <= 0) {
-            alert('Hours must be greater than 0');
-            return;
-        }
-
-        const prevText = buttonEl.textContent;
-        buttonEl.disabled = true;
-        buttonEl.textContent = 'Gemmer...';
-        try {
-            await api('/api/v1/economy/time-queue/bulk-update', {
-                method: 'PATCH',
-                body: JSON.stringify({
-                    ids: [id],
-                    original_hours: originalHours,
-                    description,
-                    billing_method: billingMethod,
-                }),
-            });
-            await loadEntries();
-            await loadCustomers();
-        } catch (err) {
-            alert(err.message);
-        } finally {
-            buttonEl.disabled = false;
-            buttonEl.textContent = prevText;
-        }
-    }
-
-    async function doBulkUpdate() {
-        const ids = selectedIds();
-        if (!ids.length) return alert('Select at least one entry');
-
-        const payload = { ids };
-        if (bulkDescription.value.trim()) payload.description = bulkDescription.value.trim();
-        if (bulkHours.value) payload.original_hours = Number(bulkHours.value);
-        if (bulkBillingMethod.value) payload.billing_method = bulkBillingMethod.value;
-
-        if (!payload.description && !payload.original_hours && !payload.billing_method) {
-            return alert('Set at least one update field');
-        }
-
-        try {
-            await api('/api/v1/economy/time-queue/bulk-update', {
-                method: 'PATCH',
-                body: JSON.stringify(payload),
-            });
-            await loadCustomers();
-            await loadEntries();
-        } catch (err) {
-            alert(err.message);
-        }
-    }
-
-    async function doBulkApprove() {
-        const ids = selectedIds();
-        if (!ids.length) return alert('Select at least one entry');
-
-        const payload = { ids };
-        if (bulkBillingMethod.value) payload.billing_method = bulkBillingMethod.value;
-
-        try {
-            await api('/api/v1/economy/time-queue/bulk-approve', {
-                method: 'POST',
-                body: JSON.stringify(payload),
-            });
-            await loadCustomers();
-            await loadEntries();
-        } catch (err) {
-            alert(err.message);
-        }
-    }
-
-    async function doBulkDelete() {
-        const ids = selectedIds();
-        if (!ids.length) return alert('Select at least one entry');
-
-        const reason = prompt('Reason for soft delete:', 'Soft deleted from economy queue');
-        if (reason === null) return;
-
-        try {
-            await api('/api/v1/economy/time-queue/bulk-soft-delete', {
-                method: 'POST',
-                body: JSON.stringify({ ids, reason }),
-            });
-            await loadCustomers();
-            await loadEntries();
-        } catch (err) {
-            alert(err.message);
-        }
-    }
-
-    async function doApplyPrepaid() {
-        const ids = selectedIds();
-        if (!ids.length) return alert('Select at least one entry');
-        if (!bulkPrepaidCard.value) return alert('Select a prepaid card first');
-
-        try {
-            await api('/api/v1/economy/time-queue/bulk-apply-prepaid', {
-                method: 'POST',
-                body: JSON.stringify({ ids, prepaid_card_id: Number(bulkPrepaidCard.value) }),
-            });
-            await loadCustomers();
-            await loadEntries();
-        } catch (err) {
-            alert(err.message);
-        }
-    }
-
-    async function doSendInvoices() {
-        const ids = selectedIds();
-        if (!ids.length) return alert('Select at least one entry');
-
-        const ok = confirm('Opret lokale ordrer for de valgte linjer? (Ingen direkte overførsel til e-conomic)');
-        if (!ok) return;
-
-        try {
-            const result = await api('/api/v1/economy/time-queue/send-to-invoices', {
-                method: 'POST',
-                body: JSON.stringify({ ids }),
-            });
-            const drafts = (result.created_drafts || result.created_orders || []).map((x) => {
-                const draftId = x.draft_id || x.order_id;
-                return `customer ${x.customer_id}, draft ${draftId}`;
-            }).join('\n');
-            const skipped = (result.skipped_missing_customer || []);
-            const failedCustomers = (result.failed_customers || []);
-            const orderMessage = drafts || 'Ingen ordrekladder oprettet';
-            const nextStep = result.orders_url ? `\n\nÅbn ordre: ${result.orders_url}` : '';
-            const skippedMsg = skipped.length ? `\n\nSprunget over (mangler kunde-link): ${skipped.join(', ')}` : '';
-            const failedMsg = failedCustomers.length
-                ? `\n\nFejl ved kunde-grupper:\n${failedCustomers.map((f) => `customer ${f.customer_id}: ${f.error}`).join('\n')}`
-                : '';
-            alert(`Ordrekladder oprettet i /ordre:\n${orderMessage}${skippedMsg}${failedMsg}${nextStep}`);
-            await loadCustomers();
-            await loadEntries();
-        } catch (err) {
-            alert(err.message);
-        }
-    }
-
-    selectAll.addEventListener('change', () => {
-        if (selectAll.checked) {
-            state.items.forEach((item) => state.selected.add(Number(item.id)));
-        } else {
-            state.items.forEach((item) => state.selected.delete(Number(item.id)));
-        }
-        renderRows();
-    });
-
-    document.getElementById('reloadBtn').addEventListener('click', loadEntries);
-    document.getElementById('clearFiltersBtn').addEventListener('click', clearFilters);
-    document.getElementById('bulkUpdateBtn').addEventListener('click', doBulkUpdate);
-    document.getElementById('bulkApproveBtn').addEventListener('click', doBulkApprove);
-    document.getElementById('bulkPrepaidBtn').addEventListener('click', doApplyPrepaid);
-    document.getElementById('bulkDeleteBtn').addEventListener('click', doBulkDelete);
-    document.getElementById('sendInvoicesBtn').addEventListener('click', doSendInvoices);
-    quickFilterBtns.forEach((btn) => {
-        btn.addEventListener('click', () => applyQuickFilter(btn.dataset.filter));
-    });
-
-    [filterCustomer, filterStatus, filterBillable].forEach((el) => {
-        el.addEventListener('change', loadEntries);
-    });
-    filterQuery.addEventListener('keydown', (e) => {
-        if (e.key === 'Enter') loadEntries();
-    });
-
-    loadCustomers();
-    loadPrepaidCards();
-    loadEntries();
 })();
 </script>
 {% endblock %}

app/emails/backend/router.py

@@ -15,6 +15,7 @@ from app.core.config import settings
 from app.core.database import execute_query, execute_insert, execute_update, execute_query_single
 from app.utils.safe_html import sanitize_safe_html
 from app.services.email_processor_service import EmailProcessorService
+from app.services.email_service import EmailService
 from app.services.email_workflow_service import email_workflow_service
 from app.services.ollama_service import ollama_service
 from app.services.simple_classifier import simple_classifier
@@ -2262,6 +2263,37 @@ async def reprocess_email(email_id: int):
         raise HTTPException(status_code=500, detail=str(e))
 
 
+@router.post("/emails/{email_id}/recover-attachments")
+async def recover_email_attachments(email_id: int):
+    """Recover a missing Graph attachment, then run the normal email workflow.
+
+    Intended for the old metadata-only attachment imports.  It is safe to retry:
+    the normal invoice checksum and workflow safeguards remain in force.
+    """
+    try:
+        recovery = await EmailService().recover_graph_attachments(email_id)
+        if not recovery.get("success"):
+            raise HTTPException(status_code=409, detail=recovery.get("reason", "Could not recover attachments"))
+
+        email_rows = execute_query(
+            "SELECT * FROM email_messages WHERE id = %s AND deleted_at IS NULL", (email_id,)
+        )
+        if not email_rows:
+            raise HTTPException(status_code=404, detail="Email not found after recovery")
+        processing = await EmailProcessorService().process_single_email(email_rows[0])
+        return {
+            "success": True,
+            **recovery,
+            "workflows_executed": processing.get("workflows_executed", 0),
+            "awaiting_user_action": processing.get("awaiting_user_action", False),
+        }
+    except HTTPException:
+        raise
+    except Exception as e:
+        logger.exception("❌ Error recovering email attachments for %s", email_id)
+        raise HTTPException(status_code=500, detail=str(e))
+
+
 @router.post("/emails/process")
 async def process_emails(
     limit: Optional[int] = Query(default=None, ge=1, le=500),
@@ -2379,10 +2411,10 @@ async def upload_emails(files: List[UploadFile] = File(...)):
             logger.info(f"💾 Saved to database with ID: {email_id}")
             
             # Log activity
-            activity_logger.log_fetched(
+            await activity_logger.log_fetched(
                 email_id=email_id,
                 source="manual_upload",
-                metadata={"filename": file.filename}
+                message_id=email_data.get("message_id", file.filename)
             )
             
             # Auto-classify

app/emails/frontend/emails_v2.html

@@ -77,6 +77,79 @@
         background: color-mix(in srgb, var(--accent, #0f4c75) 5%, var(--bg-card));
     }
 
+    .emails-v2-flow-picker {
+        width: 100%;
+    }
+
+    .emails-v2-flow-grid {
+        display: grid;
+        grid-template-columns: repeat(4, minmax(150px, 1fr));
+        gap: 0.65rem;
+    }
+
+    .emails-v2-flow-choice {
+        position: relative;
+        min-height: 74px;
+        padding: 0.72rem 0.8rem;
+        border: 1px solid var(--border-color);
+        border-radius: 10px;
+        background: #52606d;
+        color: #fff;
+        text-align: left;
+        box-shadow: 0 2px 5px rgba(15, 23, 42, 0.16);
+    }
+
+    .emails-v2-flow-choice:hover:not(:disabled) {
+        filter: brightness(1.08);
+        transform: translateY(-1px);
+    }
+
+    .emails-v2-flow-choice.recommended {
+        border: 3px solid #fff;
+        outline: 3px solid var(--accent);
+    }
+
+    .emails-v2-flow-choice.flow-support { background: #1769aa; }
+    .emails-v2-flow-choice.flow-invoice { background: #18864b; }
+    .emails-v2-flow-choice.flow-accounting { background: #d97706; }
+    .emails-v2-flow-choice.flow-archive { background: #59636e; }
+
+    .emails-v2-flow-choice:disabled {
+        opacity: 0.42;
+        box-shadow: none;
+    }
+
+    .emails-v2-flow-choice .flow-title {
+        display: block;
+        font-weight: 700;
+    }
+
+    .emails-v2-flow-choice .flow-description {
+        display: block;
+        margin-top: 0.22rem;
+        color: rgba(255, 255, 255, 0.88);
+        font-size: 0.76rem;
+        line-height: 1.25;
+    }
+
+    .emails-v2-flow-choice .flow-badge {
+        position: absolute;
+        top: -0.55rem;
+        right: 0.45rem;
+        padding: 0.12rem 0.42rem;
+        border-radius: 999px;
+        background: var(--accent);
+        color: #fff;
+        font-size: 0.66rem;
+        font-weight: 700;
+    }
+
+    @media (max-width: 1500px) {
+        .emails-v2-flow-grid {
+            grid-template-columns: repeat(2, minmax(150px, 1fr));
+        }
+    }
+
     .email-ai-decision {
         border: 2px solid color-mix(in srgb, var(--accent, #0f4c75) 42%, var(--border-color));
         border-radius: 12px;
@@ -1074,52 +1147,58 @@
             ? 'Høj sikkerhed'
             : confidencePercent >= 55 ? 'Middel sikkerhed' : 'Lav sikkerhed – kontrollér manuelt';
 
+        const email = state.selectedEmail || {};
+        const isApprovedSupplierInvoice = classification === 'invoice' && Boolean(email.supplier_id);
+
         const effects = [];
-        (preview.system_matches || []).filter((row) => row.matches).forEach((row) => {
+        if (isApprovedSupplierInvoice) {
-            if (row.effect) effects.push(row.effect);
+            effects.push(
-        });
+                'Beholder tilknytningen til den valgte leverandør',
-        (preview.matching_workflows || []).forEach((workflow) => {
+                'Henter PDF-bilaget og sender det til Leverandørfakturaer',
-            const actions = Array.isArray(workflow.actions) ? workflow.actions : [];
+                'Aflæser fakturanummer, beløb og varelinjer',
-            actions.forEach((action) => effects.push(
+                'Opdaterer Internetforbindelser automatisk, når fakturaen er fra GlobalConnect',
-                WORKFLOW_ACTION_LABELS[action] || `Kører handlingen “${action}”`
+                'Markerer emailen som behandlet'
-            ));
+            );
-        });
+        } else {
+            (preview.system_matches || []).filter((row) => row.matches).forEach((row) => {
+                if (row.effect) effects.push(row.effect);
+            });
+            (preview.matching_workflows || []).forEach((workflow) => {
+                const actions = Array.isArray(workflow.actions) ? workflow.actions : [];
+                actions.forEach((action) => effects.push(
+                    WORKFLOW_ACTION_LABELS[action] || `Kører handlingen “${action}”`
+                ));
+            });
+        }
         const uniqueEffects = [...new Set(effects)];
         const hasActions = uniqueEffects.length > 0;
         const automaticExecution = Boolean(preview.automatic_execution);
 
         host.innerHTML = `
-            <div class="small text-uppercase fw-bold text-muted mb-1">Systemets vurdering</div>
+            <div class="small text-uppercase fw-bold text-muted mb-1">Anbefalet behandling</div>
-            <div class="email-ai-type">${escapeHtml(typeLabel)}</div>
+            <div class="d-flex justify-content-between align-items-center gap-2">
-            <div class="d-flex justify-content-between small mt-2 mb-1">
+                <div class="email-ai-type">${escapeHtml(typeLabel)}</div>
-                <span>${escapeHtml(confidenceLabel)}</span>
+                <span class="badge ${confidencePercent >= 80 ? 'bg-success' : confidencePercent >= 55 ? 'bg-warning text-dark' : 'bg-secondary'}">${confidencePercent}%</span>
-                <strong>${confidencePercent}%</strong>
             </div>
-            <div class="email-ai-confidence mb-3"><span style="width:${confidencePercent}%"></span></div>
+            <div class="small text-muted mt-1">${escapeHtml(confidenceLabel)}. Vælg flowet øverst på siden.</div>
-            ${renderIdentityAssessment()}
+            <div class="mt-3">
-            <div class="fw-semibold small mb-2">${automaticExecution ? 'Dette konkursflow køres automatisk:' : 'Når du godkender, gør systemet dette:'}</div>
+                <div class="small fw-semibold mb-2">Vurdering og handlinger</div>
-            ${hasActions ? `
+                <div class="mt-3">
-                <ol class="email-ai-actions mb-3">
+                    ${renderIdentityAssessment()}
-                    ${uniqueEffects.map((effect) => `<li>${escapeHtml(effect)}</li>`).join('')}
+                    <div class="fw-semibold small mb-2">${automaticExecution ? 'Dette konkursflow køres automatisk:' : 'Flowet udfører:'}</div>
-                </ol>
+                    ${hasActions ? `
-                ${automaticExecution ? `
+                    <ol class="email-ai-actions mb-2">
+                        ${uniqueEffects.map((effect) => `<li>${escapeHtml(effect)}</li>`).join('')}
+                    </ol>
+                    ${automaticExecution ? `
                 <div class="alert alert-danger py-2 small mb-0">
                     <i class="bi bi-lightning-charge-fill me-1"></i>
                     Automatisk sikkerhedsflow. Der handles kun ved eksakt CVR-match.
-                </div>` : `
+                </div>` : ''}
-                <button id="v2ApproveActions" class="btn btn-success w-100">
+                    ` : '<div class="small text-muted">Ingen automatiske handlinger foreslås.</div>'}
-                    <i class="bi bi-check-circle me-2"></i>Godkend og udfør
-                </button>`}
-            ` : `
-                <div class="alert alert-secondary py-2 small mb-0">
-                    Ingen automatiske handlinger foreslås. Vælg selv “Opret sag” eller tilknyt en eksisterende sag nedenfor.
                 </div>
-            `}
-            <div class="small text-muted mt-2 ${automaticExecution ? 'd-none' : ''}">
-                Godkend-knappen udfører kun de handlinger, der er vist ovenfor.
             </div>
         `;
-        document.getElementById('v2ApproveActions')?.addEventListener('click', approveSuggestedActions);
         bindIdentityDecisionActions();
     }
 
@@ -1129,7 +1208,12 @@
         button.disabled = true;
         button.innerHTML = '<span class="spinner-border spinner-border-sm me-2"></span>Udfører…';
         try {
-            await executeWorkflowsCurrent();
+            const classification = String(state.workflowPreview?.email?.classification || '').toLowerCase();
+            if (classification === 'invoice' && state.selectedEmail?.supplier_id) {
+                await runQuickAction('create_supplier_invoice', button);
+            } else {
+                await executeWorkflowsCurrent();
+            }
         } finally {
             if (document.body.contains(button)) {
                 button.disabled = false;
@@ -1158,6 +1242,8 @@
         const matching = Array.isArray(preview.matching_workflows) ? preview.matching_workflows : [];
         const system = Array.isArray(preview.system_matches) ? preview.system_matches : [];
         const emailMeta = preview.email || {};
+        const usesSupplierApprovalFlow = String(emailMeta.classification || '').toLowerCase() === 'invoice'
+            && Boolean(state.selectedEmail?.supplier_id);
 
         const systemHtml = system.map((row) => {
             const badge = row.matches ? '<span class="badge bg-success">Matcher</span>' : '<span class="badge bg-secondary">Springes over</span>';
@@ -1169,7 +1255,15 @@
             `;
         }).join('');
 
-        const matchingHtml = matching.length
+        const matchingHtml = usesSupplierApprovalFlow
+            ? `<div class="emails-v2-kv">
+                <div class="k">Godkendelsesflow</div>
+                <div class="v">
+                    <span class="badge bg-success">Leverandørfaktura</span>
+                    <span class="small text-muted">PDF → fakturaudtræk → evt. GlobalConnect Internetforbindelser → behandlet</span>
+                </div>
+            </div>`
+            : matching.length
             ? matching.map((wf) => `
                 <div class="emails-v2-kv">
                     <div class="k">#${Number(wf.id)} ${escapeHtml(wf.name || '')}</div>
@@ -1604,25 +1698,47 @@
         const hasCustomer = Boolean(email.customer_id);
         const hasSupplier = Boolean(email.supplier_id);
         const hasIdentity = hasCustomer || hasSupplier;
+        const supplierIdentity = `${email.supplier_name || ''} ${email.sender_email || ''}`.toLowerCase();
+        const isGlobalConnect = supplierIdentity.includes('globalconnect');
+        const classification = String(email.classification || '').toLowerCase();
+        const recommendedFlow = classification === 'invoice'
+            ? 'create_supplier_invoice'
+            : (classification === 'customer_email' ? 'create_customer_case' : '');
+        const recommendationBadge = (flow) => recommendedFlow === flow
+            ? '<span class="flow-badge">ANBEFALET</span>'
+            : '';
+        const recommendationClass = (flow) => recommendedFlow === flow ? ' recommended' : '';
+
         quickActions.className = 'emails-v2-quick-toolbar';
         quickActions.innerHTML = email.linked_case_id ? `
             <a class="btn btn-sm btn-primary w-100" href="/sag/${Number(email.linked_case_id)}/v3">
                 <i class="bi bi-box-arrow-up-right me-1"></i>Åbn SAG #${Number(email.linked_case_id)}
             </a>
         ` : `
-            <div class="emails-v2-quick-grid" aria-label="Hurtig behandling">
+            <div class="emails-v2-flow-picker">
-                <button class="btn btn-sm btn-outline-primary text-start" data-v2-quick-action="create_customer_case" ${hasCustomer ? '' : 'disabled'} title="${hasCustomer ? 'Opretter en almindelig kundesag' : 'Fastslå kunden først'}">
+                <div class="fw-semibold mb-2">Vælg hvordan mailen skal behandles</div>
-                    <i class="bi bi-person-workspace me-1"></i>Kundesag
+                <div class="emails-v2-flow-grid" aria-label="Vælg mailflow">
+                <button class="emails-v2-flow-choice flow-support${recommendationClass('create_customer_case')}" data-v2-quick-action="create_customer_case" ${hasCustomer ? '' : 'disabled'} title="${hasCustomer ? 'Opretter en almindelig kundesag' : 'Fastslå kunden først'}">
+                    ${recommendationBadge('create_customer_case')}
+                    <span class="flow-title"><i class="bi bi-headset me-1"></i>Support</span>
+                    <span class="flow-description">Opret en almindelig kundesag</span>
                 </button>
-                <button class="btn btn-sm btn-outline-success text-start" data-v2-quick-action="create_supplier_invoice" ${hasSupplier ? '' : 'disabled'} title="${hasSupplier ? 'Sender fakturabilaget til behandling' : 'Fastslå leverandøren først'}">
+                <button class="emails-v2-flow-choice flow-invoice${recommendationClass('create_supplier_invoice')}" data-v2-quick-action="create_supplier_invoice" ${hasSupplier ? '' : 'disabled'} title="${hasSupplier ? 'Sender fakturabilaget til behandling' : 'Fastslå leverandøren først'}">
-                    <i class="bi bi-receipt me-1"></i>Leverandørfaktura
+                    ${recommendationBadge('create_supplier_invoice')}
+                    <span class="flow-title"><i class="bi bi-receipt me-1"></i>Leverandørfaktura</span>
+                    <span class="flow-description">${isGlobalConnect ? 'Internetfaktura genkendt · opdaterer Internetforbindelser' : 'Aflæs PDF og kør leverandørflowet'}</span>
                 </button>
-                <button class="btn btn-sm btn-outline-warning text-start" data-v2-quick-action="create_accounting_case" ${hasCustomer ? '' : 'disabled'} title="${hasCustomer ? 'Opretter sag og tildeler Bogholderi' : 'Fastslå kunden først'}">
+                <button class="emails-v2-flow-choice flow-accounting${recommendationClass('create_accounting_case')}" data-v2-quick-action="create_accounting_case" ${hasCustomer ? '' : 'disabled'} title="${hasCustomer ? 'Opretter sag og tildeler Bogholderi' : 'Fastslå kunden først'}">
-                    <i class="bi bi-calculator me-1"></i>Kundesag → Bogholderi
+                    ${recommendationBadge('create_accounting_case')}
+                    <span class="flow-title"><i class="bi bi-calculator me-1"></i>Bogholderi</span>
+                    <span class="flow-description">Opret kundesag hos Bogholderi</span>
                 </button>
-                <button class="btn btn-sm btn-outline-secondary text-start" data-v2-quick-action="archive_entity_mail" ${hasIdentity ? '' : 'disabled'} title="${hasIdentity ? 'Arkiverer kun mailen; opretter intet' : 'Fastslå kunde eller leverandør først'}">
+                <button class="emails-v2-flow-choice flow-archive${recommendationClass('archive_entity_mail')}" data-v2-quick-action="archive_entity_mail" ${hasIdentity ? '' : 'disabled'} title="${hasIdentity ? 'Arkiverer kun mailen; opretter intet' : 'Fastslå kunde eller leverandør først'}">
-                    <i class="bi bi-archive me-1"></i>Arkivér mail
+                    ${recommendationBadge('archive_entity_mail')}
+                    <span class="flow-title"><i class="bi bi-archive me-1"></i>Kun arkivér</span>
+                    <span class="flow-description">Ingen sag eller anden behandling</span>
                 </button>
+                </div>
             </div>
         `;
 
@@ -1661,8 +1777,14 @@
                 </div>
             </div>
 
+            <details class="emails-v2-card">
+                <summary class="fw-semibold" style="cursor:pointer;">
+                    <i class="bi bi-three-dots me-1"></i>Flere handlinger
+                </summary>
+                <div class="mt-3">
+
             ${email.linked_case_id ? `
-            <div class="emails-v2-card emails-primary-action">
+            <div class="emails-primary-action rounded p-3 mb-3">
                 <h6>Allerede knyttet til sag</h6>
                 <a class="btn btn-primary w-100" href="/sag/${Number(email.linked_case_id)}/v3">
                     <i class="bi bi-box-arrow-up-right me-2"></i>Åbn SAG #${Number(email.linked_case_id)}
@@ -1671,8 +1793,9 @@
                     <i class="bi bi-check2 me-1"></i>Markér mailen behandlet
                 </button>
             </div>` : `
-            <div class="emails-v2-card emails-primary-action">
+            <details class="border rounded p-3 mb-3">
-                <h6>Opret sag fra denne email</h6>
+                <summary class="fw-semibold" style="cursor:pointer;">Opret en anden type sag</summary>
+                <div class="mt-3">
                 <input id="v2CaseTitle" class="form-control form-control-sm mb-2" value="${escapeHtml(email.subject || '')}" placeholder="Sagens titel">
                 <div class="d-flex gap-2">
                     <select id="v2CaseType" class="form-select form-select-sm">
@@ -1686,15 +1809,16 @@
                         <i class="bi bi-plus-lg me-1"></i>Opret
                     </button>
                 </div>
-            </div>`}
+                </div>
+            </details>`}
 
-            <div class="emails-v2-card">
+            <div class="border rounded p-3 mb-3">
                 <h6>${email.linked_case_id ? 'Skift sagstilknytning' : 'Eller knyt til eksisterende sag'}</h6>
                 <input id="v2SagSearch" class="form-control form-control-sm mb-2" placeholder="Skriv sagsnummer eller titel…">
                 <div id="v2SagResults" class="emails-v2-sag-results"></div>
             </div>
 
-            <div class="emails-v2-card">
+            <div class="border rounded p-3 mb-3">
                 <h6>Hurtige mailhandlinger</h6>
                 <div class="emails-v2-actions mb-0">
                     <button id="v2ReadToggle" class="btn btn-sm btn-outline-secondary">
@@ -1710,7 +1834,7 @@
                 </div>
             </div>
 
-            <details class="emails-v2-card">
+            <details class="border rounded p-3 mb-3">
                 <summary class="small fw-semibold" style="cursor:pointer;">Avanceret behandling</summary>
                 <div class="emails-v2-actions mt-3 mb-2">
                     <button id="v2Reprocess" class="btn btn-sm btn-outline-warning">Genbehandl</button>
@@ -1721,7 +1845,7 @@
                 <div id="v2WorkflowPreview"><div class="small text-muted">Henter workflow-preview…</div></div>
             </details>
 
-            <details class="emails-v2-card">
+            <details class="border rounded p-3 mb-3">
                 <summary class="small fw-semibold" style="cursor:pointer;">Leverandør og kundematch</summary>
                 <h6 class="mt-3">Leverandør faktura</h6>
                 <div class="emails-v2-kv"><div class="k">Leverandør</div><div class="v">${escapeHtml(email.extracted_vendor_name || '-')}</div></div>
@@ -1743,7 +1867,7 @@
                 <div id="v2DomainStatus" class="emails-v2-inline-status"></div>
             </details>
 
-            <details class="emails-v2-card">
+            <details class="border rounded p-3">
                 <summary class="small fw-semibold" style="cursor:pointer;">Avanceret metadata</summary>
                 <pre class="small mb-0 mt-2" style="white-space: pre-wrap;">${escapeHtml(JSON.stringify({
                     email_id: email.id,
@@ -1755,6 +1879,8 @@
                     linked_case_id: email.linked_case_id,
                 }, null, 2))}</pre>
             </details>
+                </div>
+            </details>
         `;
 
         document.getElementById('v2ReadToggle')?.addEventListener('click', () => patchReadState(!Boolean(email.is_read)));

app/jobs/check_reminders.py

@@ -29,6 +29,8 @@ async def check_reminders():
     
     try:
         logger.info("🔔 Checking for pending reminders...")
+        from app.modules.sag.backend.reminders import process_task_list_rules
+        await process_task_list_rules()
         
         # Step 1: Process queued trigger events (status changes)
         queue_count = await _process_reminder_queue()

app/jobs/process_subscriptions.py

@@ -8,14 +8,20 @@ Runs daily at 04:00
 import logging
 from datetime import datetime, date
 import json
+from typing import Optional, Sequence
 from dateutil.relativedelta import relativedelta
 
 from app.core.database import execute_query, get_db_connection
+from app.services.subscription_billing_calendar import (
+    advance_billing_periods,
+    billing_date_for_period,
+    prorated_30_day_factor,
+)
 
 logger = logging.getLogger(__name__)
 
 
-async def process_subscriptions():
+async def process_subscriptions(subscription_ids: Optional[Sequence[int]] = None):
     """
     Main job: Process subscriptions due for invoicing.
     - Find active subscriptions where next_invoice_date <= today
@@ -26,6 +32,13 @@ async def process_subscriptions():
     
     try:
         logger.info("💰 Processing subscription invoices...")
+        from app.subscriptions.backend.router import apply_due_subscription_changes, expire_ended_subscriptions
+        applied_changes = apply_due_subscription_changes()
+        expired_subscriptions = expire_ended_subscriptions()
+        if applied_changes:
+            logger.info("✅ Applied %s scheduled subscription change request(s)", applied_changes)
+        if expired_subscriptions:
+            logger.info("✅ Expired %s ended subscription(s)", expired_subscriptions)
         
         # Find subscriptions due for invoicing
         query = """
@@ -37,8 +50,13 @@ async def process_subscriptions():
                 c.name AS customer_name,
                 s.product_name,
                 s.billing_interval,
+                s.billing_schedule_type,
+                s.billing_day,
                 s.billing_direction,
                 s.advance_months,
+                s.billing_lead_months,
+                s.first_full_period_start,
+                s.proration_basis,
                 s.price,
                 s.next_invoice_date,
                 s.period_start,
@@ -67,15 +85,43 @@ async def process_subscriptions():
                     ),
                     '[]'::json
                 ) as line_items
+                ,COALESCE(
+                    (
+                        SELECT json_agg(json_build_object(
+                            'id', fi.id,
+                            'description', fi.description,
+                            'quantity', fi.quantity,
+                            'unit_price', fi.unit_price,
+                            'line_total', fi.line_total,
+                            'product_id', fi.product_id
+                        ) ORDER BY fi.line_no, fi.id)
+                        FROM sag_subscription_first_invoice_items fi
+                        WHERE fi.subscription_id = s.id AND fi.billed_at IS NULL
+                    ),
+                    '[]'::json
+                ) AS first_invoice_items
             FROM sag_subscriptions s
             LEFT JOIN sag_sager sg ON sg.id = s.sag_id
             LEFT JOIN customers c ON c.id = s.customer_id
             WHERE s.status = 'active'
               AND s.next_invoice_date <= CURRENT_DATE
+              AND NOT EXISTS (
+                  SELECT 1 FROM subscription_billing_runs br
+                  WHERE br.subscription_id = s.id AND br.period_start = s.period_start
+              )
+        """
+        params = []
+        if subscription_ids is not None:
+            selected_ids = sorted({int(item) for item in subscription_ids})
+            if not selected_ids:
+                return
+            query += " AND s.id = ANY(%s)"
+            params.append(selected_ids)
+        query += """
             ORDER BY s.next_invoice_date, s.id
         """
-        
+
-        subscriptions = execute_query(query)
+        subscriptions = execute_query(query, tuple(params))
         
         if not subscriptions:
             logger.info("✅ No subscriptions due for invoicing")
@@ -146,6 +192,22 @@ async def _process_subscription_group(subscriptions: list[dict]) -> int:
         coverage_start = None
         coverage_end = None
 
+        # Claim every subscription period. A competing worker will make this
+        # transaction roll back before an order draft can be duplicated.
+        claimed_run_ids = []
+        for sub in subscriptions:
+            cursor.execute(
+                """INSERT INTO subscription_billing_runs (subscription_id, period_start)
+                   VALUES (%s, %s) ON CONFLICT DO NOTHING RETURNING id""",
+                (int(sub['id']), sub.get('period_start') or sub.get('next_invoice_date')),
+            )
+            claimed = cursor.fetchone()
+            if not claimed:
+                conn.rollback()
+                logger.info("Subscription period already claimed by another worker")
+                return 0
+            claimed_run_ids.append(int(claimed[0]))
+
         for sub in subscriptions:
             subscription_id = int(sub['id'])
             source_subscription_ids.append(subscription_id)
@@ -155,7 +217,13 @@ async def _process_subscription_group(subscriptions: list[dict]) -> int:
                 line_items = json.loads(line_items)
 
             period_start = sub.get('period_start') or sub.get('next_invoice_date')
-            period_end = _calculate_next_period_start(period_start, sub['billing_interval'])
+            first_full_period_start = sub.get('first_full_period_start')
+            if isinstance(first_full_period_start, str):
+                first_full_period_start = datetime.strptime(first_full_period_start, '%Y-%m-%d').date()
+            advance_periods = max(1, int(sub.get('advance_months') or 1))
+            has_short_opening_period = bool(first_full_period_start and period_start < first_full_period_start)
+            full_period_start = first_full_period_start if has_short_opening_period else period_start
+            period_end = advance_billing_periods(full_period_start, sub['billing_interval'], advance_periods)
             if coverage_start is None or period_start < coverage_start:
                 coverage_start = period_start
             if coverage_end is None or period_end > coverage_end:
@@ -171,9 +239,53 @@ async def _process_subscription_group(subscriptions: list[dict]) -> int:
                     continue
 
                 product_number = str(item.get('product_id', 'SUB'))
+                if has_short_opening_period:
+                    factor = prorated_30_day_factor(period_start, first_full_period_start)
+                    if factor > 0:
+                        prorated_unit_price = round(float(item.get('unit_price', 0)) * factor, 2)
+                        ordre_lines.append({
+                            "product": {
+                                "productNumber": product_number,
+                                "description": f"{item.get('description', '')} – skæv periode {period_start} til {first_full_period_start} (30 dage)"
+                            },
+                            "quantity": float(item.get('quantity', 1)),
+                            "unitNetPrice": prorated_unit_price,
+                            "totalNetAmount": round(float(item.get('quantity', 1)) * prorated_unit_price, 2),
+                            "discountPercentage": 0,
+                            "metadata": {
+                                "subscription_id": subscription_id,
+                                "proration_basis": "30_day",
+                                "proration_factor": factor,
+                                "period_from": str(period_start),
+                                "period_to": str(first_full_period_start),
+                            }
+                        })
+                full_unit_price = float(item.get('unit_price', 0)) * advance_periods
                 ordre_lines.append({
                     "product": {
                         "productNumber": product_number,
+                        "description": item.get('description', '') + (f" – {advance_periods} perioder" if advance_periods > 1 else '')
+                    },
+                    "quantity": float(item.get('quantity', 1)),
+                    "unitNetPrice": full_unit_price,
+                    "totalNetAmount": float(item.get('quantity', 1)) * full_unit_price,
+                    "discountPercentage": 0,
+                    "metadata": {
+                        "subscription_id": subscription_id,
+                        "asset_id": item.get('asset_id'),
+                        "period_from": str(full_period_start),
+                        "period_to": str(item.get('period_to') or period_end),
+                        "advance_periods": advance_periods,
+                    }
+                })
+
+            first_invoice_items = sub.get('first_invoice_items', [])
+            if isinstance(first_invoice_items, str):
+                first_invoice_items = json.loads(first_invoice_items)
+            for item in first_invoice_items:
+                ordre_lines.append({
+                    "product": {
+                        "productNumber": str(item.get('product_id') or 'ENGANG'),
                         "description": item.get('description', '')
                     },
                     "quantity": float(item.get('quantity', 1)),
@@ -182,9 +294,8 @@ async def _process_subscription_group(subscriptions: list[dict]) -> int:
                     "discountPercentage": 0,
                     "metadata": {
                         "subscription_id": subscription_id,
-                        "asset_id": item.get('asset_id'),
+                        "first_invoice_item_id": item.get('id'),
-                        "period_from": str(item.get('period_from') or period_start),
+                        "one_time": True,
-                        "period_to": str(item.get('period_to') or period_end),
                     }
                 })
 
@@ -237,6 +348,22 @@ async def _process_subscription_group(subscriptions: list[dict]) -> int:
         ))
 
         ordre_id = cursor.fetchone()[0]
+        cursor.execute(
+            "UPDATE subscription_billing_runs SET ordre_draft_id = %s WHERE id = ANY(%s)",
+            (ordre_id, claimed_run_ids),
+        )
+        for sub, run_id in zip(subscriptions, claimed_run_ids):
+            first_items = sub.get('first_invoice_items', [])
+            if isinstance(first_items, str):
+                first_items = json.loads(first_items)
+            first_item_ids = [int(item['id']) for item in first_items if item.get('id')]
+            if first_item_ids:
+                cursor.execute(
+                    """UPDATE sag_subscription_first_invoice_items
+                       SET billed_at = CURRENT_TIMESTAMP, billing_run_id = %s, updated_at = CURRENT_TIMESTAMP
+                       WHERE subscription_id = %s AND id = ANY(%s) AND billed_at IS NULL""",
+                    (run_id, int(sub['id']), first_item_ids),
+                )
         logger.info(
             "✅ Created aggregated ordre draft #%s for %s subscription(s)",
             ordre_id,
@@ -246,8 +373,19 @@ async def _process_subscription_group(subscriptions: list[dict]) -> int:
         for sub in subscriptions:
             subscription_id = int(sub['id'])
             current_period_start = sub.get('period_start') or sub.get('next_invoice_date')
-            new_period_start = _calculate_next_period_start(current_period_start, sub['billing_interval'])
+            first_full_period_start = sub.get('first_full_period_start')
-            new_next_invoice_date = _calculate_next_period_start(new_period_start, sub['billing_interval'])
+            if isinstance(first_full_period_start, str):
+                first_full_period_start = datetime.strptime(first_full_period_start, '%Y-%m-%d').date()
+            full_period_start = first_full_period_start if first_full_period_start and current_period_start < first_full_period_start else current_period_start
+            new_period_start = advance_billing_periods(
+                full_period_start, sub['billing_interval'], max(1, int(sub.get('advance_months') or 1))
+            )
+            new_next_invoice_date = billing_date_for_period(
+                new_period_start,
+                int(sub.get('billing_lead_months') or 0),
+                sub.get('billing_schedule_type') or 'fixed_day',
+                int(sub.get('billing_day') or 1),
+            )
 
             cursor.execute(
                 """

app/jobs/project_ct_archive_sync.py

@@ -0,0 +1,20 @@
+"""Scheduled permanent Project CT vTiger archive sync."""
+
+import logging
+
+from app.admin.vtiger_archive import run_archive_sync
+
+logger = logging.getLogger(__name__)
+
+
+async def run_project_ct_archive_sync() -> None:
+    try:
+        result = await run_archive_sync("incremental")
+        logger.info("Project CT incremental archive sync completed: %s", result)
+    except RuntimeError as exc:
+        if "kører allerede" in str(exc):
+            logger.info("Project CT scheduled sync skipped: %s", exc)
+            return
+        logger.exception("Project CT scheduled archive sync failed")
+    except Exception:
+        logger.exception("Project CT scheduled archive sync failed")

app/models/schemas.py

@@ -3,7 +3,7 @@ Pydantic Models and Schemas
 """
 
 from enum import Enum
-from pydantic import BaseModel, ConfigDict
+from pydantic import BaseModel, ConfigDict, Field
 from typing import Optional, List
 from datetime import datetime, date
 
@@ -89,6 +89,7 @@ class VendorBase(BaseModel):
     priority: Optional[int] = 100
     notes: Optional[str] = None
     is_active: bool = True
+    is_internet_provider: bool = False
 
 
 class VendorCreate(VendorBase):
@@ -103,10 +104,16 @@ class VendorUpdate(BaseModel):
     domain: Optional[str] = None
     email: Optional[str] = None
     phone: Optional[str] = None
+    address: Optional[str] = None
+    postal_code: Optional[str] = None
+    city: Optional[str] = None
+    website: Optional[str] = None
+    economic_supplier_number: Optional[int] = None
     contact_person: Optional[str] = None
     category: Optional[str] = None
     notes: Optional[str] = None
     is_active: Optional[bool] = None
+    is_internet_provider: Optional[bool] = None
 
 
 class Vendor(VendorBase):
@@ -159,6 +166,15 @@ class SolutionBase(BaseModel):
     description: Optional[str] = None
     solution_type: Optional[str] = None  # Support, Drift, Konsulent, etc.
     result: Optional[str] = None  # Løst, Delvist, Workaround, Ej løst
+    problem: Optional[str] = None
+    root_cause: Optional[str] = None
+    investigation: Optional[str] = None
+    workaround: Optional[str] = None
+    visibility: str = "internal"
+    approval_status: str = "draft"
+    is_final: bool = True
+    tags: list[str] = Field(default_factory=list)
+    products: list[str] = Field(default_factory=list)
 
 class SolutionCreate(SolutionBase):
     """Schema for creating a solution"""
@@ -171,6 +187,16 @@ class SolutionUpdate(BaseModel):
     description: Optional[str] = None
     solution_type: Optional[str] = None
     result: Optional[str] = None
+    problem: Optional[str] = None
+    root_cause: Optional[str] = None
+    investigation: Optional[str] = None
+    workaround: Optional[str] = None
+    visibility: Optional[str] = None
+    approval_status: Optional[str] = None
+    is_final: Optional[bool] = None
+    tags: Optional[list[str]] = None
+    products: Optional[list[str]] = None
+    change_note: Optional[str] = None
 
 class Solution(SolutionBase):
     """Full solution schema"""
@@ -179,6 +205,9 @@ class Solution(SolutionBase):
     created_by_user_id: Optional[int] = None
     created_at: datetime
     updated_at: Optional[datetime] = None
+    updated_by_user_id: Optional[int] = None
+    approved_by_user_id: Optional[int] = None
+    approved_at: Optional[datetime] = None
     
     model_config = ConfigDict(from_attributes=True)
 

app/modules/also/backend/router.py

@@ -1,6 +1,6 @@
 from typing import Optional
 
-from fastapi import APIRouter, File, Query, Request, UploadFile
+from fastapi import APIRouter, File, Query, Request, Response, UploadFile
 
 from app.modules.also.backend.service import also_service
 from app.modules.also.models.schemas import (
@@ -34,7 +34,8 @@ def _user_id_from_request(request: Request) -> Optional[int]:
 
 
 @router.get("/also/config")
-async def also_config() -> dict:
+async def also_config(response: Response) -> dict:
+    response.headers["Cache-Control"] = "no-store"
     return also_service.get_config()
 
 

app/modules/also/backend/service.py

@@ -275,6 +275,21 @@ def _extract_period_start(value: Any) -> Optional[str]:
     return _parse_date_candidate(match.group(1))
 
 
+def _format_charge_period(value: Any) -> Optional[str]:
+    """Return an explicit ALSO service period without inferring a missing end date."""
+    text = _normalized_text(value)
+    if not text:
+        return None
+    match = re.match(r"\s*(\d{2}[./-]\d{2}[./-]\d{4})\s*-\s*(\d{2}[./-]\d{2}[./-]\d{4})\s*$", text)
+    if not match:
+        return None
+    start = _parse_date_candidate(match.group(1))
+    end = _parse_date_candidate(match.group(2))
+    if not start or not end:
+        return None
+    return f"{datetime.strptime(start, '%Y-%m-%d').strftime('%d.%m.%Y')} - {datetime.strptime(end, '%Y-%m-%d').strftime('%d.%m.%Y')}"
+
+
 def _is_zero_value_tenant_line(line: Dict[str, Any]) -> bool:
     product_name = _normalize_match_key(line.get("product_name"))
     if "microsoftorganizationtenant" not in product_name:
@@ -319,7 +334,8 @@ class AlsoService:
         "total_price": ["total_price", "amount", "line_total", "net_amount", "subtotal", "extended_price", "total", "sales_price_total", "sales_price", "total_amount", "charge"],
         "currency": ["currency", "valuta"],
         "billing_start": ["billing_start", "period_start", "start_date", "billing_start_date", "invoice_date", "service_period_start", "billing_month", "period_from", "billing_from", "valid_from", "from_date", "start_date", "startdate"],
-        "charge_interval": ["charge_interval", "actual_charge_interval", "actualchargeinterval", "term", "commitment", "period_type", "contract_term"],
+        # The CSV's Actual Charge Interval is the authoritative service period.
+        "charge_interval": ["actual_charge_interval", "actualchargeinterval", "charge_interval", "term", "commitment", "period_type", "contract_term"],
         "billing_interval": ["billing_interval", "interval", "billing_cycle", "frequency", "charge_frequency"],
         "billable_parameters": ["billable_parameters", "billableparameters", "quantity", "qty", "udrc_value", "licenses", "seats", "users", "units", "antal", "license_count", "unit_count", "count"],
         "source_line_ref": ["source_line_ref", "line_id", "line_ref", "id", "reference"],
@@ -2008,6 +2024,10 @@ class AlsoService:
                     quantity = Decimal("1")
                 unit_price = _to_decimal(line.get("unit_price"), _to_decimal(line.get("sales_price"), Decimal("0")))
                 amount = _to_decimal(line.get("total_price"), default=(quantity * unit_price))
+                description = line.get("product_name") or line.get("matched_product_name") or "Cloud abonnement"
+                charge_period = _format_charge_period(line.get("charge_interval"))
+                if charge_period:
+                    description = f"{description}\nPeriode: {charge_period}"
 
                 draft_lines.append(
                     {
@@ -2015,7 +2035,7 @@ class AlsoService:
                         "source_type": "also_cloud",
                         "source_id": int(line["id"]),
                         "reference_id": int(line["import_job_id"]),
-                        "description": line.get("product_name") or line.get("matched_product_name") or "Cloud abonnement",
+                        "description": description,
                         "quantity": float(quantity),
                         "unit": "stk",
                         "unit_price": float(unit_price),
@@ -2032,6 +2052,7 @@ class AlsoService:
                             "also_material_number": line.get("material_number"),
                             "also_vendor": line.get("vendor"),
                             "also_import_job_id": int(line.get("import_job_id")),
+                            "billing_period": charge_period,
                         },
                     }
                 )
@@ -2067,7 +2088,7 @@ class AlsoService:
                 ]
                 execute_query(
                     """UPDATE ordre_drafts
-                       SET lines_json = %s::jsonb, updated_at = CURRENT_TIMESTAMP
+                       SET title = 'Abonnementer', lines_json = %s::jsonb, updated_at = CURRENT_TIMESTAMP
                        WHERE id = %s""",
                     (_json_dumps(merged_lines), int(draft["id"])),
                 )
@@ -2090,10 +2111,10 @@ class AlsoService:
                     RETURNING id
                     """,
                     (
-                        f"ALSO Cloud {customer_name} - {period_key}",
+                        "Abonnementer",
                         customer_id,
                         _json_dumps(draft_lines),
-                        "Genereret fra ALSO Cloud Billing approval",
+                        None,
                         1,
                         approved_by_user_id,
                         _json_dumps({"source": "also_cloud_billing"}),

app/modules/bottom_bar/backend/public_router.py

@@ -4,6 +4,7 @@ import logging
 from typing import Optional
 
 from fastapi import APIRouter, Request, WebSocket, WebSocketDisconnect
+from fastapi.encoders import jsonable_encoder
 
 from app.core.auth_service import AuthService
 from .service import get_active_timer, get_dashboard_status, get_notifications, get_user_messages_summary
@@ -79,14 +80,14 @@ async def bottom_bar_ws(websocket: WebSocket):
     initial_status = get_dashboard_status()
     initial_notifications = get_notifications(user_id, limit=20)
     initial_messages = get_user_messages_summary(user_id, limit=20)
-    await websocket.send_json({"event": "status_delta", "data": initial_status})
+    await websocket.send_json(jsonable_encoder({"event": "status_delta", "data": initial_status}))
-    await websocket.send_json({
+    await websocket.send_json(jsonable_encoder({
         "event": "notification_delta",
         "data": {
             "notifications": initial_notifications,
             "messages": initial_messages,
         },
-    })
+    }))
 
     last_status_json = json.dumps(initial_status, sort_keys=True, default=str)
     last_notifications_json = json.dumps(initial_notifications, sort_keys=True, default=str)
@@ -99,7 +100,7 @@ async def bottom_bar_ws(websocket: WebSocket):
             timer = get_active_timer(user_id)
             elapsed = int(timer.get("elapsed") or 0)
             if elapsed != last_timer_elapsed:
-                await websocket.send_json({"event": "timer_tick", "data": timer})
+                await websocket.send_json(jsonable_encoder({"event": "timer_tick", "data": timer}))
                 last_timer_elapsed = elapsed
 
             status_tick += 1
@@ -110,19 +111,19 @@ async def bottom_bar_ws(websocket: WebSocket):
 
                 status_json = json.dumps(status, sort_keys=True, default=str)
                 if status_json != last_status_json:
-                    await websocket.send_json({"event": "status_delta", "data": status})
+                    await websocket.send_json(jsonable_encoder({"event": "status_delta", "data": status}))
                     last_status_json = status_json
 
                 notifications_json = json.dumps(notifications, sort_keys=True, default=str)
                 messages_json = json.dumps(messages, sort_keys=True, default=str)
                 if notifications_json != last_notifications_json or messages_json != last_messages_json:
-                    await websocket.send_json({
+                    await websocket.send_json(jsonable_encoder({
                         "event": "notification_delta",
                         "data": {
                             "notifications": notifications,
                             "messages": messages,
                         },
-                    })
+                    }))
                     last_notifications_json = notifications_json
                     last_messages_json = messages_json
 

app/modules/bottom_bar/backend/router.py

@@ -1,8 +1,8 @@
-from typing import Optional
+from typing import Optional, Literal
 import logging
 
 from fastapi import APIRouter, Depends, HTTPException, Query, Request
-from pydantic import BaseModel
+from pydantic import BaseModel, Field
 
 from app.core.auth_service import AuthService
 from app.core.auth_dependencies import get_current_user
@@ -69,6 +69,10 @@ class BottomBarMessageCreatePayload(BaseModel):
     message: str
     recipient_user_id: Optional[int] = None
     requires_manual_ack: bool = False
+    message_kind: Literal['message', 'phone'] = 'message'
+    contact_id: Optional[int] = Field(default=None, gt=0)
+    caller_name: str = Field(default='', max_length=200)
+    callback_phone: str = Field(default='', max_length=80)
 
 
 class BottomBarMessageReadPayload(BaseModel):
@@ -566,13 +570,17 @@ async def send_bottom_bar_message(
         if recipient_user_id == int(current_user_id):
             raise HTTPException(status_code=400, detail="Du kan ikke sende en besked til dig selv")
 
+    if payload.contact_id is not None:
+        if not execute_query_single('SELECT id FROM contacts WHERE id=%s', (payload.contact_id,)):
+            raise HTTPException(status_code=400, detail='Kontaktpersonen findes ikke')
+
     row = execute_query_single(
         """
-        INSERT INTO bottom_bar_messages (sender_user_id, recipient_user_id, message_text, requires_manual_ack)
+        INSERT INTO bottom_bar_messages (sender_user_id, recipient_user_id, message_text, requires_manual_ack, message_kind, contact_id, caller_name, callback_phone)
-        VALUES (%s, %s, %s, %s)
+        VALUES (%s, %s, %s, %s, %s, %s, %s, %s)
         RETURNING id, sender_user_id, recipient_user_id, message_text, requires_manual_ack, created_at
         """,
-        (int(current_user_id), recipient_user_id, message_text, bool(payload.requires_manual_ack)),
+        (int(current_user_id), recipient_user_id, message_text, bool(payload.requires_manual_ack), payload.message_kind, payload.contact_id, payload.caller_name.strip(), payload.callback_phone.strip()),
     ) or {}
 
     return {
@@ -582,6 +590,10 @@ async def send_bottom_bar_message(
             "from": _resolve_current_user_display_name(current_user),
             "to": "Alle på vagt" if recipient_user_id is None else f"Bruger #{recipient_user_id}",
             "text": row.get("message_text") or message_text,
+            "message_kind": payload.message_kind,
+            "contact_id": payload.contact_id,
+            "caller_name": payload.caller_name.strip(),
+            "callback_phone": payload.callback_phone.strip(),
             "requires_manual_ack": bool(row.get("requires_manual_ack")),
             "created_at": row.get("created_at"),
             "is_own": True,
@@ -655,7 +667,7 @@ def _has_boss_access(current_user: dict) -> bool:
         (int(current_user_id),),
     ) or []
     names = [str(r.get("name") or "") for r in rows]
-    tokens = ("admin", "manager", "leder", "chef", "teknik", "technician", "support")
+    tokens = ("admin", "manager", "leder", "chef")
     return any(any(token in name for token in tokens) for name in names)
 
 

app/modules/bottom_bar/backend/service.py

@@ -83,6 +83,10 @@ def ensure_bottom_bar_messages_schema() -> None:
                 sender_user_id INTEGER NOT NULL REFERENCES users(user_id) ON DELETE CASCADE,
                 recipient_user_id INTEGER NULL REFERENCES users(user_id) ON DELETE CASCADE,
                 message_text TEXT NOT NULL,
+                message_kind VARCHAR(16) NOT NULL DEFAULT 'message',
+                contact_id INTEGER REFERENCES contacts(id) ON DELETE SET NULL,
+                caller_name VARCHAR(200) NOT NULL DEFAULT '',
+                callback_phone VARCHAR(80) NOT NULL DEFAULT '',
                 requires_manual_ack BOOLEAN NOT NULL DEFAULT FALSE,
                 created_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
                 read_at TIMESTAMP NULL
@@ -92,6 +96,12 @@ def ensure_bottom_bar_messages_schema() -> None:
         logger.warning("⚠️ bottom_bar_messages table was missing and has been created automatically")
     else:
         columns = set(_table_columns("bottom_bar_messages"))
+        if not {'message_kind', 'contact_id', 'caller_name', 'callback_phone'}.issubset(columns):
+            execute_query("""ALTER TABLE bottom_bar_messages
+                ADD COLUMN IF NOT EXISTS message_kind VARCHAR(16) NOT NULL DEFAULT 'message',
+                ADD COLUMN IF NOT EXISTS contact_id INTEGER REFERENCES contacts(id) ON DELETE SET NULL,
+                ADD COLUMN IF NOT EXISTS caller_name VARCHAR(200) NOT NULL DEFAULT '',
+                ADD COLUMN IF NOT EXISTS callback_phone VARCHAR(80) NOT NULL DEFAULT ''""")
         if "requires_manual_ack" not in columns:
             execute_query(
                 """
@@ -143,14 +153,21 @@ def get_user_messages_summary(user_id: Optional[int], limit: int = 20) -> Dict[s
             m.sender_user_id,
             m.recipient_user_id,
             m.message_text,
+            m.message_kind, m.contact_id, m.caller_name, m.callback_phone,
+            NULLIF(CONCAT_WS(' ', contact.first_name, contact.last_name), '') AS contact_name,
             m.requires_manual_ack,
             m.created_at,
-            m.read_at,
+            receipt.read_at,
+            receipt.acknowledged_at,
             COALESCE(NULLIF(sender.full_name, ''), sender.username, ('Bruger #' || sender.user_id::text)) AS sender_name,
             COALESCE(NULLIF(recipient.full_name, ''), recipient.username, ('Bruger #' || recipient.user_id::text)) AS recipient_name
         FROM bottom_bar_messages m
         JOIN users sender ON sender.user_id = m.sender_user_id
         LEFT JOIN users recipient ON recipient.user_id = m.recipient_user_id
+        LEFT JOIN contacts contact ON contact.id = m.contact_id
+        LEFT JOIN bottom_bar_message_receipts receipt
+          ON receipt.message_id = m.id
+         AND receipt.user_id = CASE WHEN m.sender_user_id = %s AND m.recipient_user_id IS NOT NULL THEN m.recipient_user_id ELSE %s END
         WHERE m.sender_user_id = %s
            OR m.recipient_user_id = %s
            OR (m.recipient_user_id IS NULL AND EXISTS (
@@ -162,21 +179,24 @@ def get_user_messages_summary(user_id: Optional[int], limit: int = 20) -> Dict[s
         ORDER BY m.created_at DESC, m.id DESC
         LIMIT %s
         """,
-        (int(user_id), int(user_id), int(user_id), safe_limit),
+        (int(user_id), int(user_id), int(user_id), int(user_id), int(user_id), safe_limit),
     ) or []
 
     unread_row = execute_query_single(
         """
         SELECT COUNT(*) AS count
-        FROM bottom_bar_messages
+        FROM bottom_bar_messages m
-        WHERE read_at IS NULL
+        LEFT JOIN bottom_bar_message_receipts receipt
-          AND sender_user_id <> %s
+          ON receipt.message_id = m.id
+         AND receipt.user_id = %s
+        WHERE receipt.read_at IS NULL
+          AND m.sender_user_id <> %s
           AND (
-                recipient_user_id = %s
+                m.recipient_user_id = %s
-                OR recipient_user_id IS NULL
+                OR m.recipient_user_id IS NULL
               )
         """,
-        (int(user_id), int(user_id)),
+        (int(user_id), int(user_id), int(user_id)),
     ) or {}
 
     unread_count = _safe_count(unread_row)
@@ -193,11 +213,17 @@ def get_user_messages_summary(user_id: Optional[int], limit: int = 20) -> Dict[s
                 "from": row.get("sender_name") or "Ukendt",
                 "to": recipient_name,
                 "text": row.get("message_text") or "",
+                "message_kind": row.get("message_kind") or "message",
+                "contact_id": row.get("contact_id"),
+                "contact_name": row.get("contact_name"),
+                "caller_name": row.get("caller_name") or "",
+                "callback_phone": row.get("callback_phone") or "",
                 "requires_manual_ack": bool(row.get("requires_manual_ack")),
                 "created_at": row.get("created_at").isoformat() if row.get("created_at") else None,
                 "is_own": int(row.get("sender_user_id") or 0) == int(user_id),
+                "is_read": row.get("read_at") is not None,
                 "is_unread": row.get("read_at") is None and int(row.get("sender_user_id") or 0) != int(user_id),
-                "is_acknowledged": row.get("read_at") is not None,
+                "is_acknowledged": row.get("acknowledged_at") is not None,
             }
         )
 
@@ -215,31 +241,40 @@ def mark_user_messages_read(user_id: Optional[int], partner_user_id: Optional[in
     params: List[Any] = [int(user_id)]
     if partner_user_id is not None and int(partner_user_id) > 0:
         where_clause = """
-        recipient_user_id = %s
+        (m.recipient_user_id = %s OR m.recipient_user_id IS NULL)
-        AND read_at IS NULL
+        AND COALESCE(m.requires_manual_ack, FALSE) = FALSE
-        AND COALESCE(requires_manual_ack, FALSE) = FALSE
+        AND m.sender_user_id <> %s
-        AND sender_user_id <> %s
         """
         params.append(int(user_id))
-        where_clause += " AND sender_user_id = %s"
+        where_clause += " AND m.sender_user_id = %s"
         params.append(int(partner_user_id))
     else:
         where_clause = """
-        (recipient_user_id = %s OR recipient_user_id IS NULL)
+        (m.recipient_user_id = %s OR m.recipient_user_id IS NULL)
-        AND read_at IS NULL
+        AND COALESCE(m.requires_manual_ack, FALSE) = FALSE
-        AND COALESCE(requires_manual_ack, FALSE) = FALSE
+        AND m.sender_user_id <> %s
-        AND sender_user_id <> %s
         """
         params.append(int(user_id))
 
     row = execute_query_single(
         f"""
-        UPDATE bottom_bar_messages
+        WITH eligible AS (
-        SET read_at = CURRENT_TIMESTAMP
+            SELECT m.id
-        WHERE {where_clause}
+            FROM bottom_bar_messages m
-        RETURNING COUNT(*) OVER() AS affected_count
+            LEFT JOIN bottom_bar_message_receipts r
+              ON r.message_id = m.id AND r.user_id = %s
+            WHERE {where_clause}
+              AND r.read_at IS NULL
+        ), updated AS (
+            INSERT INTO bottom_bar_message_receipts (message_id, user_id, read_at)
+            SELECT id, %s, CURRENT_TIMESTAMP FROM eligible
+            ON CONFLICT (message_id, user_id) DO UPDATE
+                SET read_at = COALESCE(bottom_bar_message_receipts.read_at, EXCLUDED.read_at)
+            RETURNING message_id
+        )
+        SELECT COUNT(*) AS affected_count FROM updated
         """,
-        tuple(params),
+        tuple([int(user_id)] + params + [int(user_id)]),
     ) or {}
 
     return int(row.get("affected_count") or 0)
@@ -252,14 +287,18 @@ def acknowledge_message(user_id: Optional[int], message_id: int) -> bool:
     ensure_bottom_bar_messages_schema()
     row = execute_query_single(
         """
-        UPDATE bottom_bar_messages
+        INSERT INTO bottom_bar_message_receipts (message_id, user_id, read_at, acknowledged_at)
-        SET read_at = CURRENT_TIMESTAMP
+        SELECT m.id, %s, CURRENT_TIMESTAMP, CURRENT_TIMESTAMP
-        WHERE id = %s
+        FROM bottom_bar_messages m
-          AND recipient_user_id = %s
+        WHERE m.id = %s
-          AND read_at IS NULL
+          AND (m.recipient_user_id = %s OR m.recipient_user_id IS NULL)
-        RETURNING id
+          AND m.sender_user_id <> %s
+        ON CONFLICT (message_id, user_id) DO UPDATE
+            SET read_at = COALESCE(bottom_bar_message_receipts.read_at, EXCLUDED.read_at),
+                acknowledged_at = COALESCE(bottom_bar_message_receipts.acknowledged_at, EXCLUDED.acknowledged_at)
+        RETURNING message_id AS id
         """,
-        (int(message_id), int(user_id)),
+        (int(user_id), int(message_id), int(user_id), int(user_id)),
     ) or {}
     return bool(row.get("id"))
 
@@ -333,19 +372,13 @@ def _can_view_boss_tab(user_id: Optional[int]) -> bool:
 
     group_names = _get_user_group_names(user_id)
     if not group_names:
-        # Fail-open for authenticated users if group mapping is missing.
+        return False
-        return True
 
     leadership_tokens = (
         "admin",
         "manager",
         "leder",
         "chef",
-        "teknik",
-        "technician",
-        "support",
-        "drift",
-        "it",
     )
     return any(
         any(token in group for token in leadership_tokens)
@@ -957,6 +990,10 @@ def build_bottom_bar_state(
     unassigned_open_cases = get_unassigned_open_cases(limit=8)
     recent_cases = _get_recent_cases(user_id, limit=10)
     notes_summary = get_user_notes_summary(user_id, limit=10)
+    procurement_attention = execute_query_single(
+        """SELECT COUNT(*)::int AS count FROM sag_salgsvarer
+           WHERE type = 'purchase' AND status = 'draft'"""
+    ) or {"count": 0}
 
     urgent_cases = execute_query(
         """
@@ -1141,6 +1178,10 @@ def build_bottom_bar_state(
             "list": unassigned_open_cases.get("items") or [],
             "filter_meta": unassigned_open_cases.get("filter_meta") or {},
         },
+        "procurement": {
+            "to_order": int(procurement_attention.get("count") or 0),
+            "route": "/procurement",
+        },
         "timer": {
             "active_count": 1 if timer.get("active") else 0,
             "list": timer_list,

app/modules/hardware/backend/router.py

@@ -8,11 +8,164 @@ from psycopg2.extras import Json
 from datetime import datetime, date
 import os
 import uuid
+import secrets
+from fastapi import Header, status
+from pydantic import BaseModel, Field
+from app.core.config import settings
 
 logger = logging.getLogger(__name__)
 router = APIRouter()
 
 
+class MobileRecorderProvisionRequest(BaseModel):
+    """Payload posted by the Apple Configurator cfgutil provisioning script."""
+
+    name: str = Field(min_length=1, max_length=120)
+    asset_type: str = "mobile_recorder"
+    manufacturer: str = "Apple"
+    recorder_number: Optional[int] = Field(default=None, ge=1, le=99999)
+    model: Optional[str] = Field(default=None, max_length=100)
+    device_type: Optional[str] = Field(default=None, max_length=100)
+    serial_number: str = Field(min_length=1, max_length=100)
+    udid: Optional[str] = Field(default=None, max_length=160)
+    ecid: Optional[str] = Field(default=None, max_length=160)
+    imei: Optional[str] = Field(default=None, max_length=40)
+    wifi_mac: Optional[str] = Field(default=None, max_length=40)
+    os: str = "iOS"
+    os_version: Optional[str] = Field(default=None, max_length=40)
+    supervised: bool = False
+    status: str = "ready"
+
+
+def _provisioning_token_or_401(
+    authorization: Optional[str], x_provisioning_token: Optional[str],
+) -> None:
+    """Authenticate a headless provisioning client without accepting user JWTs."""
+    expected = (settings.MOBILE_RECORDER_PROVISIONING_TOKEN or "").strip()
+    if not expected:
+        logger.error("Mobile Recorder provisioning was called but no service token is configured")
+        raise HTTPException(
+            status_code=status.HTTP_503_SERVICE_UNAVAILABLE,
+            detail="Provisioning endpoint is disabled: service token is not configured",
+        )
+    bearer = (authorization or "").strip()
+    supplied = (x_provisioning_token or "").strip()
+    if not supplied and bearer.lower().startswith("bearer "):
+        supplied = bearer[7:].strip()
+    if not supplied or not secrets.compare_digest(supplied, expected):
+        raise HTTPException(
+            status_code=status.HTTP_401_UNAUTHORIZED,
+            detail="Invalid provisioning token",
+            headers={"WWW-Authenticate": "Bearer"},
+        )
+
+
+def _clean_provisioning_value(value: Optional[str]) -> Optional[str]:
+    return str(value).strip() if value is not None and str(value).strip() else None
+
+
+@router.post("/assets/provision", status_code=status.HTTP_200_OK)
+async def provision_mobile_recorder(
+    payload: MobileRecorderProvisionRequest,
+    authorization: Optional[str] = Header(default=None),
+    x_provisioning_token: Optional[str] = Header(default=None),
+):
+    """Create or update an Apple BMC Mobile Recorder by its physical serial number."""
+    _provisioning_token_or_401(authorization, x_provisioning_token)
+
+    if payload.asset_type != "mobile_recorder":
+        raise HTTPException(status_code=422, detail="asset_type must be mobile_recorder")
+    if payload.status != "ready":
+        raise HTTPException(status_code=422, detail="Provisioned Mobile Recorders must use status ready")
+
+    serial_number = _clean_provisioning_value(payload.serial_number)
+    if not serial_number:
+        raise HTTPException(status_code=422, detail="serial_number is required")
+    manufacturer = _clean_provisioning_value(payload.manufacturer) or "Apple"
+    model = _clean_provisioning_value(payload.model) or _clean_provisioning_value(payload.device_type)
+    recorder_name = _clean_provisioning_value(payload.name)
+
+    mobile_specs = {
+        "recorder_number": payload.recorder_number,
+        "name": recorder_name,
+        "udid": _clean_provisioning_value(payload.udid),
+        "ecid": _clean_provisioning_value(payload.ecid),
+        "imei": _clean_provisioning_value(payload.imei),
+        "wifi_mac": _clean_provisioning_value(payload.wifi_mac),
+        "os": _clean_provisioning_value(payload.os) or "iOS",
+        "os_version": _clean_provisioning_value(payload.os_version),
+        "supervised": bool(payload.supervised),
+        "provisioning_status": "ready",
+        "source": "apple_configurator",
+    }
+
+    existing = execute_query(
+        """SELECT id, hardware_specs FROM hardware_assets
+           WHERE LOWER(TRIM(serial_number)) = LOWER(TRIM(%s)) AND deleted_at IS NULL
+           ORDER BY id LIMIT 2""",
+        (serial_number,),
+    ) or []
+    if len(existing) > 1:
+        raise HTTPException(
+            status_code=409,
+            detail="More than one active Asset has this serial number; merge the duplicate Assets before provisioning",
+        )
+
+    prior_specs = (existing[0].get("hardware_specs") if existing else {}) or {}
+    if isinstance(prior_specs, str):
+        try:
+            prior_specs = json.loads(prior_specs)
+        except (TypeError, ValueError):
+            prior_specs = {}
+    if not isinstance(prior_specs, dict):
+        prior_specs = {}
+    prior_specs["mobile_recorder"] = mobile_specs
+
+    if existing:
+        asset_id = int(existing[0]["id"])
+        rows = execute_query(
+            """UPDATE hardware_assets
+               SET asset_type = 'mobile_recorder', brand = %s,
+                   model = COALESCE(%s, model), internal_asset_id = %s,
+                   recorder_number = %s, status = 'ready', hardware_specs = %s,
+                   last_provisioned_at = CURRENT_TIMESTAMP, updated_at = CURRENT_TIMESTAMP
+               WHERE id = %s AND deleted_at IS NULL
+               RETURNING id""",
+            (manufacturer, model, recorder_name, payload.recorder_number, Json(prior_specs), asset_id),
+        )
+        action = "updated"
+    else:
+        rows = execute_query(
+            """INSERT INTO hardware_assets
+               (asset_type, brand, model, serial_number, internal_asset_id, recorder_number,
+                current_owner_type, status, hardware_specs, provisioned_at, last_provisioned_at)
+               VALUES ('mobile_recorder', %s, %s, %s, %s, %s, 'bmc', 'ready', %s,
+                       CURRENT_TIMESTAMP, CURRENT_TIMESTAMP)
+               RETURNING id""",
+            (manufacturer, model, serial_number, recorder_name, payload.recorder_number, Json(prior_specs)),
+        )
+        action = "created"
+        asset_id = int(rows[0]["id"])
+        execute_query(
+            """INSERT INTO hardware_ownership_history
+               (hardware_id, owner_type, start_date, notes)
+               VALUES (%s, 'bmc', CURRENT_DATE, 'Created by Apple Configurator provisioning')""",
+            (asset_id,),
+            fetch=False,
+        )
+
+    if not rows:
+        raise HTTPException(status_code=500, detail="Could not persist provisioned Asset")
+    execute_query(
+        """INSERT INTO hardware_provisioning_history (hardware_id, action, payload)
+           VALUES (%s, %s, %s)""",
+        (asset_id, action, Json({"serial_number": serial_number, "mobile_recorder": mobile_specs})),
+        fetch=False,
+    )
+    logger.info("Mobile Recorder %s Asset #%s via serial %s", action, asset_id, serial_number)
+    return {"success": True, "action": action, "asset_id": asset_id, "recorder_number": payload.recorder_number}
+
+
 def _eset_extract_first_str(payload: dict, keys: List[str]) -> Optional[str]:
     if payload is None:
         return None

app/modules/internet_connections/backend/change_case_service.py

@@ -0,0 +1,203 @@
+"""Create deduplicated procurement cases for externally detected internet changes."""
+
+from __future__ import annotations
+
+import json
+import logging
+from typing import Any, Mapping, Optional
+
+from app.core.config import settings
+from app.core.database import execute_query, execute_query_single
+
+logger = logging.getLogger(__name__)
+
+RELEVANT_FIELDS = {
+    "address", "service_address", "monthly_cost", "sales_price", "technology",
+    "connection_type", "circuit_number", "provider_reference", "provider", "vendor_id",
+    "speed_mbps", "download_mbps", "upload_mbps", "status", "sla_subscription_id",
+    "sla_price", "sla_status", "ip_range", "cidr", "contract_number", "range_added",
+    "range_removed", "range_monthly_cost", "range_sales_price",
+}
+
+FIELD_LABELS = {
+    "address": "Adresse", "service_address": "Serviceadresse", "monthly_cost": "Indkøbspris",
+    "sales_price": "Salgspris", "technology": "Teknologi", "connection_type": "Forbindelsestype",
+    "circuit_number": "Kredsløbsnummer", "provider_reference": "Leverandørreference",
+    "provider": "Leverandør", "vendor_id": "Leverandør", "speed_mbps": "Hastighed",
+    "download_mbps": "Download", "upload_mbps": "Upload", "status": "Status",
+    "sla_subscription_id": "SLA-aftale", "sla_price": "SLA-pris", "sla_status": "SLA-status",
+    "ip_range": "IP-range", "cidr": "IP-range", "contract_number": "Kontraktnummer",
+    "range_added": "Nyt IP-range", "range_removed": "Fjernet IP-range",
+    "range_monthly_cost": "IP-range indkøbspris", "range_sales_price": "IP-range salgspris",
+}
+
+
+def filter_relevant_changes(changes: Mapping[str, Any] | None) -> dict[str, dict[str, Any]]:
+    filtered: dict[str, dict[str, Any]] = {}
+    for field, raw in (changes or {}).items():
+        if field not in RELEVANT_FIELDS:
+            continue
+        change = raw if isinstance(raw, Mapping) else {"from": None, "to": raw}
+        before, after = change.get("from"), change.get("to")
+        if str(before or "").strip() == str(after or "").strip():
+            continue
+        filtered[field] = {"from": before, "to": after}
+    return filtered
+
+
+def _procurement_customer_id() -> int:
+    configured = getattr(settings, "PROCUREMENT_CASE_CUSTOMER_ID", None)
+    if configured:
+        row = execute_query_single("SELECT id FROM customers WHERE id=%s AND is_active=true", (configured,))
+        if row:
+            return int(row["id"])
+    row = execute_query_single(
+        """SELECT id FROM customers WHERE is_active=true AND LOWER(name) LIKE %s
+        ORDER BY CASE WHEN LOWER(name) LIKE %s THEN 0 ELSE 1 END, id LIMIT 1""",
+        ("%bmc%", "%bmc networks%"),
+    )
+    if not row:
+        raise ValueError("BMC's interne indkøbskunde blev ikke fundet")
+    return int(row["id"])
+
+
+def _economy_group_id() -> Optional[int]:
+    row = execute_query_single(
+        """SELECT id FROM groups WHERE LOWER(name) LIKE ANY(%s)
+        ORDER BY id LIMIT 1""", (["%økonomi%", "%okonomi%", "%economic%"],),
+    )
+    return int(row["id"]) if row else None
+
+
+def _render_description(
+    *, connection_id: int, connection_name: str, reference: str, provider: str,
+    source_label: str, source_url: Optional[str], changes: Mapping[str, Mapping[str, Any]],
+) -> str:
+    lines = [
+        "Automatisk oprettet efter en ekstern ændring af en internetforbindelse.", "",
+        f"Forbindelse: {connection_name}", f"Reference: {reference or '-'}",
+        f"Leverandør: {provider or '-'}", f"Kilde: {source_label}",
+        f"Link til forbindelse: /economy/internet-connections/{connection_id}",
+    ]
+    if source_url:
+        lines.append(f"Link til kilde: {source_url}")
+    lines.extend(["", "Registrerede ændringer:"])
+    for field, change in changes.items():
+        lines.append(f"- {FIELD_LABELS.get(field, field)}: {change.get('from')} → {change.get('to')}")
+    return "\n".join(lines)
+
+
+def ensure_external_change_case(
+    *, connection_id: int, source_type: str, source_key: str, source_label: str,
+    changes: Mapping[str, Any], connection_name: str = "Internetforbindelse",
+    reference: str = "", provider: str = "", owner_customer_id: Optional[int] = None,
+    source_url: Optional[str] = None,
+) -> dict[str, Any]:
+    relevant = filter_relevant_changes(changes)
+    if not relevant:
+        return {"case_id": None, "created": False, "changes": {}, "error": None}
+    source_type = str(source_type or "external").strip().lower()
+    source_key = str(source_key or "").strip()
+    if not source_key:
+        return {"case_id": None, "created": False, "changes": relevant, "error": "Kilden mangler en stabil nøgle"}
+
+    try:
+        existing = execute_query_single(
+            """SELECT id, sag_id, changes FROM internet_connection_change_cases
+            WHERE connection_id=%s AND source_type=%s AND source_key=%s""",
+            (connection_id, source_type, source_key),
+        )
+        merged = dict((existing or {}).get("changes") or {})
+        merged.update(relevant)
+        case_customer_id = int(owner_customer_id) if owner_customer_id else _procurement_customer_id()
+        title = f"Internetændring {reference or connection_name} · {source_label}"[:255]
+        description = _render_description(
+            connection_id=connection_id, connection_name=connection_name, reference=reference,
+            provider=provider, source_label=source_label, source_url=source_url, changes=merged,
+        )
+        case_id = int(existing["sag_id"]) if existing and existing.get("sag_id") else None
+        created = False
+        if case_id:
+            execute_query(
+                "UPDATE sag_sager SET beskrivelse=%s, updated_at=NOW() WHERE id=%s AND deleted_at IS NULL",
+                (description, case_id), fetch=False,
+            )
+        else:
+            row = execute_query_single(
+                """INSERT INTO sag_sager
+                (titel, beskrivelse, template_key, status, customer_id, assigned_group_id, created_by_user_id)
+                VALUES (%s,%s,'indkøb','åben',%s,%s,1) RETURNING id""",
+                (title, description, case_customer_id, _economy_group_id()),
+            )
+            case_id = int(row["id"])
+            created = True
+
+        if existing:
+            execute_query(
+                """UPDATE internet_connection_change_cases SET sag_id=%s, source_label=%s,
+                source_url=%s, changes=%s::jsonb, last_error=NULL, updated_at=NOW() WHERE id=%s""",
+                (case_id, source_label, source_url, json.dumps(merged, ensure_ascii=False), existing["id"]), fetch=False,
+            )
+        else:
+            execute_query(
+                """INSERT INTO internet_connection_change_cases
+                (connection_id,source_type,source_key,source_label,source_url,sag_id,changes)
+                VALUES (%s,%s,%s,%s,%s,%s,%s::jsonb)""",
+                (connection_id, source_type, source_key, source_label, source_url, case_id,
+                 json.dumps(merged, ensure_ascii=False)), fetch=False,
+            )
+        return {"case_id": case_id, "created": created, "changes": merged, "error": None}
+    except Exception as exc:
+        logger.warning("Could not create internet change case for connection %s: %s", connection_id, exc)
+        # Keep the import operational, but persist a visible control item whenever
+        # the audit table itself is available.
+        try:
+            execute_query(
+                """INSERT INTO internet_connection_change_cases
+                   (connection_id,source_type,source_key,source_label,source_url,changes,last_error)
+                   VALUES (%s,%s,%s,%s,%s,%s::jsonb,%s)
+                   ON CONFLICT (connection_id,source_type,source_key) DO UPDATE
+                   SET changes=internet_connection_change_cases.changes || EXCLUDED.changes,
+                       last_error=EXCLUDED.last_error, updated_at=NOW()""",
+                (connection_id, source_type, source_key, source_label, source_url,
+                 json.dumps(relevant, ensure_ascii=False), str(exc)),
+                fetch=False,
+            )
+        except Exception:
+            logger.exception("Could not persist failed internet change-case audit")
+        return {"case_id": None, "created": False, "changes": relevant, "error": str(exc)}
+
+
+def retry_failed_change_cases(source_type: str, source_key: str) -> dict[str, int]:
+    """Retry audit rows after a transient case-creation failure.
+
+    Imports are intentionally idempotent, so a repeated invoice normally does
+    not apply connection data again.  Failed audit rows must nevertheless be
+    repairable once the underlying case service has been fixed.
+    """
+    rows = execute_query(
+        """SELECT audit.connection_id, audit.source_label, audit.source_url, audit.changes,
+                  ic.name, ic.circuit_number, ic.provider, ic.customer_id
+           FROM internet_connection_change_cases audit
+           JOIN internet_connections_connections ic ON ic.id = audit.connection_id
+           WHERE audit.source_type=%s AND audit.source_key=%s
+             AND audit.sag_id IS NULL AND audit.last_error IS NOT NULL
+             AND ic.deleted_at IS NULL""",
+        (source_type, source_key),
+    ) or []
+    repaired = 0
+    failed = 0
+    for row in rows:
+        result = ensure_external_change_case(
+            connection_id=int(row["connection_id"]), source_type=source_type, source_key=source_key,
+            source_label=str(row.get("source_label") or source_key), changes=row.get("changes") or {},
+            connection_name=str(row.get("name") or "Internetforbindelse"),
+            reference=str(row.get("circuit_number") or ""),
+            provider=str(row.get("provider") or ""), owner_customer_id=row.get("customer_id"),
+            source_url=row.get("source_url"),
+        )
+        if result.get("case_id"):
+            repaired += 1
+        else:
+            failed += 1
+    return {"repaired": repaired, "failed": failed}

app/modules/internet_connections/templates/detail.html

@@ -12,14 +12,30 @@
     border-radius: 24px;
     padding: 1.5rem;
     box-shadow: 0 16px 36px rgba(15, 76, 117, 0.08);
+    position: relative;
+    overflow: hidden;
   }
 
+  .detail-hero::after { content:""; position:absolute; width:190px; height:190px; right:-65px; bottom:-95px; border-radius:50%; border:28px solid rgba(15,76,117,.06); pointer-events:none; }
+  .detail-title-wrap { display:flex; align-items:flex-start; gap:1rem; position:relative; z-index:1; }
+  .detail-title-icon { width:52px; height:52px; flex:0 0 52px; display:grid; place-items:center; border-radius:16px; color:#fff; background:linear-gradient(135deg,#0f4c75,#3282b8); box-shadow:0 9px 20px rgba(15,76,117,.22); font-size:1.35rem; }
+  .detail-circuit-badge { display:inline-flex; align-items:center; gap:.38rem; padding:.3rem .62rem; margin-top:.55rem; border-radius:999px; background:rgba(15,76,117,.09); color:var(--accent); font-size:.78rem; font-weight:750; letter-spacing:.025em; }
+  .detail-section-nav { display:flex; flex-wrap:wrap; gap:.4rem; margin-top:1rem; position:relative; z-index:1; }
+  .detail-section-nav a { display:inline-flex; align-items:center; gap:.35rem; padding:.38rem .65rem; border-radius:9px; color:var(--text-primary); background:rgba(255,255,255,.58); border:1px solid rgba(15,76,117,.1); text-decoration:none; font-size:.78rem; font-weight:650; }
+  .detail-section-nav a:hover { color:var(--accent); background:#fff; transform:translateY(-1px); }
+
+  .detail-metrics-grid { display:grid; grid-template-columns:repeat(5,minmax(0,1fr)); gap:.8rem; }
+  .detail-metrics-grid > [class*="col-"] { width:auto; padding:0; }
+
   .detail-panel {
     background: var(--bg-card);
     border: 1px solid rgba(15, 76, 117, 0.12);
     border-radius: 20px;
     box-shadow: 0 14px 32px rgba(15, 76, 117, 0.06);
   }
+  .allocation-banner { border:1px solid #f0c36a; background:linear-gradient(135deg,#fff8e7,#fffdf7); border-radius:18px; box-shadow:0 10px 28px rgba(120,82,20,.08); }
+  .allocation-suggestion { border:1px solid rgba(120,82,20,.16); background:#fff; border-radius:12px; padding:.7rem .85rem; cursor:pointer; }
+  .allocation-suggestion:hover { border-color:#d39a2c; background:#fffaf0; }
 
   .detail-metric {
     background: linear-gradient(180deg, rgba(15, 76, 117, 0.04), rgba(15, 76, 117, 0.01));
@@ -27,7 +43,10 @@
     border-radius: 16px;
     padding: 1rem;
     height: 100%;
+    position:relative;
+    overflow:hidden;
   }
+  .detail-metric::after { content:""; position:absolute; width:55px; height:55px; right:-22px; bottom:-24px; border-radius:50%; background:rgba(15,76,117,.07); }
 
   .detail-metric-label {
     color: var(--text-secondary);
@@ -55,6 +74,31 @@
     padding: 0.85rem;
   }
 
+  #ipRangesList { grid-template-columns: 1fr; }
+  .ip-range-card {
+    border-left:4px solid #3282b8;
+    background:linear-gradient(135deg,rgba(50,130,184,.07),rgba(255,255,255,.45));
+    display:grid;
+    grid-template-columns:minmax(250px,1.35fr) repeat(3,minmax(115px,.65fr)) auto;
+    align-items:center;
+    gap:1rem;
+    padding:1rem 1.1rem;
+  }
+  .ip-range-cidr { display:inline-flex; align-items:center; gap:.42rem; font-family:ui-monospace,SFMono-Regular,Menlo,monospace; font-size:1.03rem; }
+  .ip-range-main,.ip-range-meta { min-width:0; }
+  .ip-range-meta .label { margin-bottom:.15rem; }
+  .ip-range-meta .value { font-size:.92rem; overflow-wrap:anywhere; }
+  .ip-range-actions { justify-self:end; }
+  .ip-range-edit { grid-column:1/-1; border-top:1px solid rgba(15,76,117,.1); padding-top:.9rem; }
+  .ip-range-warning { grid-column:1/-1; display:flex; align-items:flex-start; gap:.75rem; padding:.85rem 1rem; border:1px solid #f4cccc; border-radius:12px; background:#fff8f8; }
+  @media (max-width: 1000px) {
+    .ip-range-card { grid-template-columns:repeat(2,minmax(0,1fr)); }
+    .ip-range-main,.ip-range-actions,.ip-range-edit { grid-column:1/-1; }
+    .ip-range-actions { justify-self:start; }
+  }
+  .ip-empty-state { text-align:center; padding:2.5rem 1rem; border:1px dashed rgba(15,76,117,.22); border-radius:16px; background:rgba(15,76,117,.025); }
+  .ip-empty-state i { display:block; color:var(--accent); opacity:.55; font-size:2rem; margin-bottom:.55rem; }
+
   .detail-grid-card.editing {
     border-color: rgba(15, 76, 117, 0.28);
     background: rgba(15, 76, 117, 0.06);
@@ -235,6 +279,7 @@
   }
 
   @media (max-width: 991.98px) {
+    .detail-metrics-grid { grid-template-columns:repeat(2,minmax(0,1fr)); }
     .detail-read-grid {
       grid-template-columns: 1fr;
     }
@@ -245,6 +290,8 @@
       gap: 0.2rem;
     }
   }
+
+  @media (max-width: 575.98px) { .detail-metrics-grid { grid-template-columns:1fr; } .detail-title-icon { display:none; } }
 </style>
 {% endblock %}
 
@@ -252,11 +299,15 @@
 <div class="container-fluid py-4">
   <div class="detail-hero mb-4">
       <div class="d-flex flex-column flex-xl-row justify-content-between align-items-xl-start gap-3">
-      <div>
+      <div class="detail-title-wrap">
+        <div class="detail-title-icon"><i class="bi bi-router"></i></div>
+        <div>
         <div class="small text-uppercase fw-semibold text-muted mb-2">Internetforbindelse</div>
         <h2 class="h3 mb-1" id="detailName">Indlæser...</h2>
         <div class="text-muted" id="detailSubtitle">Henter forbindelsesdata...</div>
+        <div class="detail-circuit-badge" id="detailCircuitBadge"><i class="bi bi-diagram-3"></i><span>Henter kredsløb...</span></div>
         <div class="small mt-2 text-muted" id="detailSaveFeedback" role="status"></div>
+        </div>
       </div>
       <div class="d-flex gap-2 flex-wrap">
         <a href="/economy/internet-connections" class="btn btn-outline-secondary">
@@ -274,11 +325,51 @@
         <button class="btn btn-primary d-none" id="saveCoreDetailsBtn" type="button" onclick="saveCoreDetails()">
           <i class="bi bi-save me-1"></i>Gem ændringer
         </button>
+        <a class="btn btn-outline-primary" id="createCaseForConnectionBtn" href="/sag/new">
+          <i class="bi bi-plus-circle me-1"></i>Opret sag
+        </a>
+      </div>
+    </div>
+    <nav class="detail-section-nav" aria-label="Sektioner">
+      <a href="#connection-core"><i class="bi bi-info-circle"></i>Grunddata</a>
+      <a href="#connection-ip"><i class="bi bi-hdd-network"></i>IP-ranges og adresser</a>
+      <a href="#connection-pricing"><i class="bi bi-cash-coin"></i>Pris og kontrakt</a>
+      <a href="#connection-cases"><i class="bi bi-kanban"></i>Sager</a>
+      <a href="#connection-history"><i class="bi bi-clock-history"></i>Historik</a>
+    </nav>
+  </div>
+
+  <div class="allocation-banner p-4 mb-4 d-none" id="allocationBanner">
+    <div class="d-flex flex-column flex-xl-row justify-content-between gap-3">
+      <div>
+        <div class="fw-bold text-warning-emphasis"><i class="bi bi-exclamation-circle-fill me-2"></i>Forbindelsen er ikke tildelt en kunde</div>
+        <div class="small text-muted mt-1">Vælg virksomheden på installationsadressen. Intet bliver tildelt automatisk.</div>
+        <div class="d-flex flex-wrap gap-2 mt-3" id="allocationSuggestions"></div>
+      </div>
+      <div style="min-width:min(100%,420px);" class="vstack gap-2">
+        <select class="form-select" id="allocationCustomerSelect" onchange="loadAllocationSubscriptions()"><option value="">Vælg kunde…</option></select>
+        <select class="form-select" id="allocationSubscriptionSelect" disabled><option value="">Kun tildel kunde – intet abonnement</option></select>
+        <div class="d-flex gap-2 flex-wrap">
+          <button class="btn btn-warning" id="saveAllocationBtn" type="button" onclick="saveConnectionAllocation()">Tildel kunde</button>
+          <a class="btn btn-outline-secondary d-none" id="allocationCustomerLink" href="#">Åbn kunde</a>
+        </div>
+        <div class="small" id="allocationFeedback" role="status"></div>
       </div>
     </div>
   </div>
 
-  <div class="row g-4 mb-4">
+  <div class="alert mb-4" id="slaBanner" role="status">
+    <div class="d-flex flex-column flex-lg-row justify-content-between align-items-lg-center gap-3">
+      <div id="slaBannerContent"></div>
+      <div class="d-flex gap-2 flex-wrap align-items-center">
+        <select class="form-select" id="slaSubscriptionSelect" style="min-width:300px"></select>
+        <button class="btn btn-primary" id="saveSlaBtn" type="button" onclick="saveSlaAllocation()">Gem SLA</button>
+      </div>
+    </div>
+    <div class="small mt-2" id="slaFeedback"></div>
+  </div>
+
+  <div class="detail-metrics-grid mb-4">
     <div class="col-6 col-xl-3">
       <div class="detail-metric">
         <div class="detail-metric-label">Salgspris</div>
@@ -314,7 +405,7 @@
 
   <div class="row g-4">
     <div class="col-xl-8">
-      <div class="detail-panel p-4 mb-4">
+      <div class="detail-panel p-4 mb-4" id="connection-core">
         <div class="d-flex justify-content-between align-items-center mb-3">
           <h5 class="mb-0">Grunddata</h5>
           <span id="detailStatusBadge" class="status-pill inactive">-</span>
@@ -327,7 +418,7 @@
           </div>
           <div class="col-md-3">
             <label class="form-label">Leverandør</label>
-            <input type="text" class="form-control" id="fieldProvider">
+            <select class="form-select" id="fieldVendorId"><option value="">Ingen valgt</option></select>
           </div>
           <div class="col-md-3">
             <label class="form-label">Kredsløb</label>
@@ -383,6 +474,13 @@
             <label class="form-label">Overvågning</label>
             <input type="text" class="form-control" id="fieldMonitoringUrl" placeholder="https://...">
           </div>
+          <div class="col-12">
+            <div class="form-check form-switch border rounded-3 p-3 ps-5 bg-light">
+              <input class="form-check-input" type="checkbox" role="switch" id="fieldManualShared" onchange="toggleManualDelefiber()">
+              <label class="form-check-label fw-semibold" for="fieldManualShared">BMC Delefiber</label>
+              <div class="small text-muted">BMC ejer hovedforbindelsen og udstyret og kan dele den ud til flere BMCnet-kunder.</div>
+            </div>
+          </div>
           <div class="col-md-3">
             <label class="form-label">Allokering</label>
             <select class="form-select" id="fieldAllocationModel">
@@ -424,7 +522,7 @@
         </div>
       </div>
 
-      <div class="detail-panel p-4 mb-4">
+      <div class="detail-panel p-4 mb-4" id="connection-ip">
         <div class="d-flex justify-content-between align-items-center mb-3">
           <div>
             <h5 class="mb-0">IP-ranges</h5>
@@ -538,16 +636,16 @@
         </div>
       </div>
 
-      <div class="detail-panel p-4 mb-4">
+      <div class="detail-panel p-4 mb-4" id="connection-pricing">
         <div class="d-flex justify-content-between align-items-center mb-3">
           <h5 class="mb-0">Pris og kontrakt</h5>
           <div class="small text-muted" id="pricingFeedback"></div>
         </div>
         <div class="row g-2 mb-3">
-          <div class="col-md-3"><input type="date" class="form-control" id="pricingEffectiveDateInput"></div>
+          <div class="col-md-3"><label class="form-label" for="pricingEffectiveDateInput">Gældende fra</label><input type="date" class="form-control" id="pricingEffectiveDateInput"></div>
-          <div class="col-md-3"><input type="number" class="form-control" id="pricingPurchaseInput" placeholder="Indkøbspris"></div>
+          <div class="col-md-3"><label class="form-label" for="pricingPurchaseInput">Indkøbspris</label><input type="number" class="form-control" id="pricingPurchaseInput" placeholder="0 kr." step="0.01"></div>
-          <div class="col-md-3"><input type="number" class="form-control" id="pricingSalesInput" placeholder="Salgspris"></div>
+          <div class="col-md-3"><label class="form-label" for="pricingSalesInput">Salgspris</label><input type="number" class="form-control" id="pricingSalesInput" placeholder="0 kr." step="0.01"></div>
-          <div class="col-md-3"><input type="text" class="form-control" id="pricingNotesInput" placeholder="Note"></div>
+          <div class="col-md-3"><label class="form-label" for="pricingNotesInput">Note</label><input type="text" class="form-control" id="pricingNotesInput" placeholder="Valgfri note"></div>
         </div>
         <div class="mb-3">
           <button class="btn btn-primary" type="button" onclick="createPricingEntry()">Gem prislinje</button>
@@ -556,6 +654,12 @@
         <div id="pricingHistoryList"></div>
       </div>
 
+      <div class="detail-panel p-4 mb-4 d-none" id="delefiberProductPricesPanel">
+        <div class="d-flex justify-content-between align-items-center mb-3"><div><h5 class="mb-0">BMCnet standardpriser</h5><div class="small text-muted">Priser gælder kun for denne delefiber/adresse.</div></div></div>
+        <div class="row g-2 mb-2"><div class="col-md-6"><select class="form-select" id="delefiberPriceProduct"></select></div><div class="col-md-3"><input class="form-control" id="delefiberPriceAmount" type="number" min="0" step="0.01" placeholder="Kr./md."></div><div class="col-md-3"><button class="btn btn-primary w-100" type="button" onclick="saveDelefiberProductPrice()">Gem pris</button></div></div>
+        <div id="delefiberProductPricesList" class="small"></div>
+      </div>
+
       <div class="detail-panel p-4 mb-4 d-none" id="crossFieldPortsPanel">
         <div class="d-flex flex-wrap justify-content-between align-items-center gap-2 mb-3">
           <div>
@@ -580,7 +684,15 @@
         </div>
       </div>
 
-      <div class="detail-panel p-4">
+      <div class="detail-panel p-4 mb-4" id="connection-cases">
+        <div class="d-flex justify-content-between align-items-center gap-2 mb-3">
+          <div><h5 class="mb-0">Sager på forbindelsen</h5><div class="small text-muted">Kun direkte tilknyttede sager.</div></div>
+          <a class="btn btn-sm btn-primary" id="createCaseForConnectionPanelBtn" href="/sag/new"><i class="bi bi-plus-lg me-1"></i>Opret sag</a>
+        </div>
+        <div id="connectionCasesList"></div>
+      </div>
+
+      <div class="detail-panel p-4" id="connection-history">
         <h5 class="mb-3">Historik</h5>
         <div id="historyList"></div>
       </div>
@@ -709,6 +821,7 @@
                   <label class="form-label">Noter</label>
                   <textarea class="form-control" id="bmcnetWizardNotes" rows="3" placeholder="Interne noter"></textarea>
                 </div>
+                <div class="col-12"><details class="border rounded-3 p-3"><summary class="fw-semibold">Periode og aftalevilkår <span class="text-muted fw-normal">— valgfrit</span></summary><div class="row g-2 mt-2"><div class="col-md-4"><label class="form-label">Periode start</label><input type="date" class="form-control" id="bmcnetWizardPeriodStart"></div><div class="col-md-4"><label class="form-label">Slutdato</label><input type="date" class="form-control" id="bmcnetWizardEndDate"></div><div class="col-md-4"><label class="form-label">Opsigelsesvarsel</label><div class="input-group"><input type="number" class="form-control" id="bmcnetWizardNoticeDays" min="0" value="30"><span class="input-group-text">dage</span></div></div><div class="col-md-4"><label class="form-label">Faktureringsretning</label><select class="form-select" id="bmcnetWizardBillingDirection"><option value="forward">Forud</option><option value="backward">Bagud</option></select></div><div class="col-md-4"><label class="form-label">Perioder pr. faktura</label><input type="number" class="form-control" id="bmcnetWizardAdvanceMonths" min="1" value="1"></div><div class="col-md-4"><label class="form-label">Fakturér før perioden</label><div class="input-group"><input type="number" class="form-control" id="bmcnetWizardLeadMonths" min="0" value="0"><span class="input-group-text">mdr.</span></div></div><div class="col-md-4"><label class="form-label">Første faktura</label><select class="form-select" id="bmcnetWizardFirstInvoicePolicy"><option value="start_date">På startdato</option><option value="next_cycle">Ved næste cyklus</option></select></div><div class="col-md-4"><label class="form-label">Binding</label><div class="input-group"><input type="number" class="form-control" id="bmcnetWizardBindingMonths" min="0" value="0"><span class="input-group-text">mdr.</span></div></div></div></details></div>
               </div>
             </div>
           </div>
@@ -832,6 +945,13 @@
     }
   }
 
+  function showDetailMessage(message, isError = false) {
+    const feedback = document.getElementById('detailSaveFeedback');
+    feedback.className = `small ${isError ? 'text-danger' : 'text-success'}`;
+    feedback.textContent = message;
+    feedback.scrollIntoView({ behavior: 'smooth', block: 'nearest' });
+  }
+
   async function extractErrorMessage(response, fallback) {
     try {
       const payload = await response.clone().json();
@@ -1000,11 +1120,12 @@
   }
 
   async function loadLookups() {
-    const [customersResponse, connectionsResponse, subscriptionsResponse, productsResponse] = await Promise.all([
+    const [customersResponse, connectionsResponse, subscriptionsResponse, productsResponse, vendorsResponse] = await Promise.all([
       fetch('/api/v1/customers?limit=1000&is_active=true'),
       fetch('/api/v1/internet-connections'),
       fetch('/api/v1/internet-connections/subscription-options?status=active'),
       fetch('/api/v1/products'),
+      fetch('/api/v1/vendors?is_active=true&is_internet_provider=true&limit=100'),
     ]);
 
     const customersPayload = customersResponse.ok ? await customersResponse.json() : { customers: [] };
@@ -1012,6 +1133,9 @@
     connectionOptions = connectionsResponse.ok ? await connectionsResponse.json() : [];
     subscriptionOptions = subscriptionsResponse.ok ? await subscriptionsResponse.json() : [];
     bmcnetWizardProducts = productsResponse.ok ? await productsResponse.json() : [];
+    const internetVendors = vendorsResponse.ok ? await vendorsResponse.json() : [];
+    document.getElementById('fieldVendorId').innerHTML = '<option value="">Ingen valgt</option>' + internetVendors
+      .map((vendor) => `<option value="${vendor.id}">${escapeHtml(vendor.name)}</option>`).join('');
 
     populateDatalist('customerLookupList', customerOptions);
     populateDatalist(
@@ -1057,8 +1181,46 @@
     )).join('');
   }
 
+  let delefiberProductPrices = [];
+
+  function isDelefiber(connection = currentConnection) {
+    return Boolean(connection && !connection.parent_id && (connection.is_shared_head || connection.allocation_model === 'shared'));
+  }
+
+  async function loadDelefiberProductPrices() {
+    const panel = document.getElementById('delefiberProductPricesPanel');
+    if (!panel || !isDelefiber()) { panel?.classList.add('d-none'); return; }
+    panel.classList.remove('d-none');
+    const select = document.getElementById('delefiberPriceProduct');
+    const priceProducts = bmcnetWizardProducts.filter((product) => ['internet_access', 'ip_allocation'].includes(parseProductAttributes(product.attributes_json)?.network?.kind));
+    select.innerHTML = '<option value="">Vælg produkt</option>' + priceProducts.map((product) => `<option value="${product.id}">${escapeHtml(product.name || '-')} · global ${formatDKK(product.sales_price || 0)}</option>`).join('');
+    try {
+      const response = await fetch(`/api/v1/internet-connections/${connectionId}/product-prices`);
+      if (!response.ok) throw new Error('Kunne ikke hente standardpriser');
+      delefiberProductPrices = await response.json();
+      const list = document.getElementById('delefiberProductPricesList');
+      list.innerHTML = delefiberProductPrices.length ? delefiberProductPrices.map((row) => `<div class="d-flex align-items-center gap-2 border-top py-2"><strong class="flex-grow-1">${escapeHtml(row.product_name || '-')}</strong><span>${formatDKK(row.monthly_price || 0)}/md.</span><button class="btn btn-sm btn-outline-danger" onclick="deleteDelefiberProductPrice(${row.product_id})" title="Fjern"><i class="bi bi-x-lg"></i></button></div>`).join('') : '<div class="text-muted py-2">Ingen lokale standardpriser endnu.</div>';
+    } catch (error) { document.getElementById('delefiberProductPricesList').innerHTML = `<div class="text-danger">${escapeHtml(error.message)}</div>`; }
+  }
+
+  async function saveDelefiberProductPrice() {
+    const productId = Number(document.getElementById('delefiberPriceProduct').value || 0);
+    const amount = document.getElementById('delefiberPriceAmount').value;
+    if (!productId || amount === '') { document.getElementById('detailSaveFeedback').textContent = 'Vælg produkt og pris.'; return; }
+    const response = await fetch(`/api/v1/internet-connections/${connectionId}/product-prices`, {method:'POST',headers:{'Content-Type':'application/json'},body:JSON.stringify({product_id:productId,monthly_price:Number(amount)})});
+    if (!response.ok) { document.getElementById('detailSaveFeedback').textContent = await extractErrorMessage(response, 'Kunne ikke gemme standardpris.'); return; }
+    document.getElementById('delefiberPriceAmount').value = '';
+    await loadDelefiberProductPrices();
+  }
+
+  async function deleteDelefiberProductPrice(productId) {
+    const response = await fetch(`/api/v1/internet-connections/${connectionId}/product-prices/${productId}`, {method:'DELETE'});
+    if (!response.ok) { document.getElementById('detailSaveFeedback').textContent = await extractErrorMessage(response, 'Kunne ikke fjerne standardpris.'); return; }
+    await loadDelefiberProductPrices();
+  }
+
   function getSharedHeadOptions() {
-    return (connectionOptions || []).filter((item) => item?.is_shared_head);
+    return (connectionOptions || []).filter((item) => !item?.parent_id);
   }
 
   async function loadRangesForSharedHead(sharedHeadId) {
@@ -1159,7 +1321,7 @@
       : await loadRangesForSharedHead(headId);
     const availableRanges = filterAvailableBmcnetRanges(ranges);
     rangeSelect.innerHTML = `<option value="">Ingen IP-range endnu</option>${availableRanges.map((range) => `
-      <option value="${range.id}">${range.cidr} · ${range.available_addresses || 0} ledige · ${range.service_address || head?.address || '-'}</option>
+      <option value="${range.id}" data-prefix="${String(range.cidr || '').split('/')[1] || ''}">${range.cidr} · ${range.available_addresses || 0} ledige · ${range.service_address || head?.address || '-'}</option>
     `).join('')}`;
     hint.textContent = availableRanges.length
       ? `Der er ${availableRanges.length} helt ledige ranges på den valgte hovedforbindelse.`
@@ -1169,8 +1331,10 @@
   }
 
   function populateBmcnetWizard(connection) {
-    document.getElementById('openBmcnetWizardBtn').classList.toggle('d-none', !connection?.is_shared_head);
+    const canCreateBmcnet = Boolean(connection && !connection.parent_id);
-    if (!connection?.is_shared_head) return;
+    document.getElementById('openBmcnetWizardBtn').classList.toggle('d-none', !canCreateBmcnet);
+    if (!canCreateBmcnet) return;
+    const today = new Date().toISOString().slice(0, 10);
 
     document.getElementById('bmcnetWizardCustomerLookup').value = '';
     document.getElementById('bmcnetWizardCustomerId').value = '';
@@ -1179,7 +1343,15 @@
     document.getElementById('bmcnetWizardAddress').value = connection.address || '';
     document.getElementById('bmcnetWizardBillingInterval').value = 'monthly';
     document.getElementById('bmcnetWizardBillingDay').value = '1';
-    document.getElementById('bmcnetWizardStartDate').value = new Date().toISOString().slice(0, 10);
+    document.getElementById('bmcnetWizardPeriodStart').value = today;
+    document.getElementById('bmcnetWizardEndDate').value = '';
+    document.getElementById('bmcnetWizardNoticeDays').value = '30';
+    document.getElementById('bmcnetWizardBillingDirection').value = 'forward';
+    document.getElementById('bmcnetWizardAdvanceMonths').value = '1';
+    document.getElementById('bmcnetWizardLeadMonths').value = '0';
+    document.getElementById('bmcnetWizardFirstInvoicePolicy').value = 'start_date';
+    document.getElementById('bmcnetWizardBindingMonths').value = '0';
+    document.getElementById('bmcnetWizardStartDate').value = today;
     document.getElementById('bmcnetWizardInternetProduct').value = '';
     document.getElementById('bmcnetWizardIpProduct').value = '';
     document.getElementById('bmcnetWizardInternetPrice').value = '';
@@ -1197,7 +1369,7 @@
   }
 
   function openBmcnetWizard() {
-    if (!currentConnection?.is_shared_head) return;
+    if (!currentConnection || currentConnection.parent_id) return;
     populateBmcnetWizard(currentConnection);
     if (!bmcnetWizardModal) {
       bmcnetWizardModal = new bootstrap.Modal(document.getElementById('bmcnetWizardModal'));
@@ -1214,7 +1386,21 @@
       input.value = '';
       return;
     }
-    input.value = option.dataset.price || '';
+    const local = delefiberProductPrices.find((row) => Number(row.product_id) === Number(option.value));
+    input.value = local ? Number(local.monthly_price || 0) : (option.dataset.price || '');
+  }
+
+  function selectIpProductForPrefix(prefixLength) {
+    const select = document.getElementById('bmcnetWizardIpProduct');
+    if (!select || !prefixLength) return;
+    const product = bmcnetWizardProducts.find((item) => {
+      const network = parseProductAttributes(item.attributes_json)?.network || {};
+      return network.kind === 'ip_allocation' && Number(network.ip_prefix_length) === Number(prefixLength);
+    });
+    if (!product) return;
+    select.value = String(product.id);
+    syncBmcnetWizardPrice('bmcnetWizardIpProduct', 'bmcnetWizardIpPrice');
+    refreshBmcnetWizardAllocationMode();
   }
 
   async function createBmcnetConnection() {
@@ -1239,7 +1425,15 @@
       address: document.getElementById('bmcnetWizardAddress').value.trim() || null,
       billing_interval: document.getElementById('bmcnetWizardBillingInterval').value || 'monthly',
       billing_day: Number(document.getElementById('bmcnetWizardBillingDay').value || 1),
+      billing_direction: document.getElementById('bmcnetWizardBillingDirection').value || 'forward',
+      advance_months: Number(document.getElementById('bmcnetWizardAdvanceMonths').value || 1),
+      billing_lead_months: Number(document.getElementById('bmcnetWizardLeadMonths').value || 0),
+      first_invoice_policy: document.getElementById('bmcnetWizardFirstInvoicePolicy').value || 'start_date',
       start_date: document.getElementById('bmcnetWizardStartDate').value,
+      period_start: document.getElementById('bmcnetWizardPeriodStart').value || null,
+      end_date: document.getElementById('bmcnetWizardEndDate').value || null,
+      notice_period_days: Number(document.getElementById('bmcnetWizardNoticeDays').value || 0),
+      binding_months: Number(document.getElementById('bmcnetWizardBindingMonths').value || 0),
       internet_product_id: internetProductId,
       internet_unit_price: document.getElementById('bmcnetWizardInternetPrice').value !== ''
         ? Number(document.getElementById('bmcnetWizardInternetPrice').value)
@@ -1308,6 +1502,111 @@
     }
   }
 
+  async function renderAllocationBanner(connection) {
+    const banner = document.getElementById('allocationBanner');
+    const customerSelect = document.getElementById('allocationCustomerSelect');
+    const suggestionsWrap = document.getElementById('allocationSuggestions');
+    const isBmcSharedFiber = Boolean(
+      connection.is_manual_shared
+      || (connection.parent_id == null
+        && connection.allocation_model === 'shared'
+        && connection.value_type === 'delefiber')
+    );
+    const shouldSuggestCustomer = !connection.customer_id && !isBmcSharedFiber;
+    banner.classList.toggle('d-none', !shouldSuggestCustomer);
+    if (!shouldSuggestCustomer) return;
+
+    const payload = await safeJson(
+      await fetch(`/api/v1/internet-connections/${connectionId}/allocation-suggestions`),
+      { items: [] }
+    );
+    const suggestions = Array.isArray(payload.items) ? payload.items : [];
+    const suggestedIds = new Set(suggestions.map((item) => Number(item.customer_id)));
+    const suggestedOptions = suggestions.map((item) => (
+      `<option value="${item.customer_id}">${escapeHtml(item.customer_name || '-')} · ${escapeHtml(item.address || '')}</option>`
+    )).join('');
+    const otherOptions = customerOptions
+      .filter((item) => !suggestedIds.has(Number(item.id)))
+      .map((item) => `<option value="${item.id}">${escapeHtml(item.name || '-')}</option>`)
+      .join('');
+    customerSelect.innerHTML = '<option value="">Vælg kunde…</option>'
+      + (suggestedOptions ? `<optgroup label="Forslag fra adressen">${suggestedOptions}</optgroup>` : '')
+      + `<optgroup label="Alle kunder">${otherOptions}</optgroup>`;
+    suggestionsWrap.innerHTML = suggestions.length
+      ? suggestions.map((item) => `
+          <button class="allocation-suggestion text-start" type="button" onclick="selectAllocationCustomer(${item.customer_id})">
+            <span class="fw-semibold d-block">${escapeHtml(item.customer_name || '-')}</span>
+            <span class="small text-muted">${escapeHtml(item.address || '')}${item.location_name ? ` · ${escapeHtml(item.location_name)}` : ''}</span>
+          </button>`).join('')
+      : '<span class="small text-muted">Ingen sikre kundematch på adressen. Vælg manuelt i listen.</span>';
+    document.getElementById('allocationFeedback').textContent = suggestions.length > 1
+      ? `${suggestions.length} virksomheder er registreret på adressen. Vælg den rigtige.`
+      : suggestions.length === 1 ? 'Én virksomhed matcher adressen.' : '';
+  }
+
+  async function selectAllocationCustomer(customerId) {
+    document.getElementById('allocationCustomerSelect').value = String(customerId);
+    await loadAllocationSubscriptions();
+  }
+
+  async function loadAllocationSubscriptions() {
+    const customerId = Number(document.getElementById('allocationCustomerSelect').value || 0) || null;
+    const select = document.getElementById('allocationSubscriptionSelect');
+    const customerLink = document.getElementById('allocationCustomerLink');
+    customerLink.classList.toggle('d-none', !customerId);
+    customerLink.href = customerId ? `/customers/${customerId}` : '#';
+    if (!customerId) {
+      select.disabled = true;
+      select.innerHTML = '<option value="">Kun tildel kunde – intet abonnement</option>';
+      return;
+    }
+    select.disabled = true;
+    select.innerHTML = '<option value="">Henter abonnementer…</option>';
+    const subscriptions = await safeJson(
+      await fetch(`/api/v1/internet-connections/subscription-options?customer_id=${customerId}&status=active`),
+      []
+    );
+    select.innerHTML = '<option value="">Kun tildel kunde – intet abonnement</option>'
+      + subscriptions.map((item) => `<option value="${item.id}">${escapeHtml(item.subscription_number || `#${item.id}`)} · ${escapeHtml(item.product_name || '-')}</option>`).join('');
+    select.disabled = false;
+    document.getElementById('saveAllocationBtn').textContent = subscriptions.length
+      ? 'Tildel kunde / abonnement'
+      : 'Tildel kunde';
+  }
+
+  async function saveConnectionAllocation() {
+    const customerId = Number(document.getElementById('allocationCustomerSelect').value || 0) || null;
+    const subscriptionId = Number(document.getElementById('allocationSubscriptionSelect').value || 0) || null;
+    const feedback = document.getElementById('allocationFeedback');
+    const button = document.getElementById('saveAllocationBtn');
+    if (!customerId) {
+      feedback.className = 'small text-danger';
+      feedback.textContent = 'Vælg en kunde først.';
+      return;
+    }
+    const payload = { customer_id: customerId };
+    if (subscriptionId) {
+      payload.subscription_id = subscriptionId;
+      payload.value_type = 'subscription';
+      payload.value_label = null;
+    }
+    button.disabled = true;
+    feedback.className = 'small text-muted';
+    feedback.textContent = 'Gemmer tildelingen…';
+    try {
+      const response = await fetch(`/api/v1/internet-connections/${connectionId}`, {
+        method: 'PUT', headers: { 'Content-Type': 'application/json' }, body: JSON.stringify(payload),
+      });
+      if (!response.ok) throw new Error(await extractErrorMessage(response, 'Tildelingen kunne ikke gemmes.'));
+      await loadConnection();
+    } catch (error) {
+      feedback.className = 'small text-danger';
+      feedback.textContent = error.message || 'Tildelingen kunne ikke gemmes.';
+    } finally {
+      button.disabled = false;
+    }
+  }
+
   async function loadConnection() {
     await loadLookups();
 
@@ -1320,6 +1619,7 @@
       pricingHistoryResponse,
       contractsResponse,
       historyResponse,
+      casesResponse,
       crossFieldPortsResponse,
     ] = await Promise.all([
       fetch(`/api/v1/internet-connections/${connectionId}`),
@@ -1330,6 +1630,7 @@
       fetch(`/api/v1/internet-connections/${connectionId}/pricing/history`),
       fetch('/api/v1/internet-connections/contracts'),
       fetch(`/api/v1/internet-connections/${connectionId}/history`),
+      fetch(`/api/v1/internet-connections/${connectionId}/cases`),
       fetch(`/api/v1/internet-connections/${connectionId}/cross-field-ports`),
     ]);
 
@@ -1340,15 +1641,28 @@
     }
 
     const connection = await connectionResponse.json();
-    const ranges = await rangesResponse.json();
+    const ranges = await safeJson(rangesResponse, []);
-    const addresses = await addressesResponse.json();
+    const addresses = await safeJson(addressesResponse, []);
-    const summary = await summaryResponse.json();
+    const summary = await safeJson(summaryResponse, { available: 0, in_use: 0, reserved: 0 });
-    const pricing = await pricingResponse.json();
+    const pricing = await safeJson(pricingResponse, {});
-    const pricingHistory = await pricingHistoryResponse.json();
+    const pricingHistory = await safeJson(pricingHistoryResponse, []);
-    const contracts = await contractsResponse.json();
+    const contracts = await safeJson(contractsResponse, []);
-    const history = await historyResponse.json();
+    const history = await safeJson(historyResponse, []);
+    const cases = await safeJson(casesResponse, []);
     const crossFieldPorts = await safeJson(crossFieldPortsResponse, { items: [], summary: {} });
 
+    const failedSections = [
+      [rangesResponse, 'IP-ranges'], [addressesResponse, 'IP-adresser'], [summaryResponse, 'IP-oversigt'],
+      [pricingResponse, 'priser'], [pricingHistoryResponse, 'prishistorik'], [contractsResponse, 'kontrakter'],
+      [historyResponse, 'historik'], [crossFieldPortsResponse, 'krydsfelt'],
+      [casesResponse, 'sager'],
+    ].filter(([response]) => !response.ok).map(([, label]) => label);
+    if (failedSections.length) {
+      const feedback = document.getElementById('detailSaveFeedback');
+      feedback.className = 'small text-danger';
+      feedback.textContent = `Kunne ikke hente: ${failedSections.join(', ')}.`;
+    }
+
     currentConnection = connection;
     currentAddresses = Array.isArray(addresses) ? addresses : [];
     currentRanges = Array.isArray(ranges) ? ranges : [];
@@ -1356,15 +1670,35 @@
       ? await safeJson(await fetch(`/api/v1/internet-connections/${connectionId}/children?bmcnet_only=true`), [])
       : [];
 
+    await renderAllocationBanner(connection);
+
     renderCore(connection, pricing, summary);
     renderRanges(currentRanges);
     renderAddresses(currentAddresses);
     renderPricing(pricing, pricingHistory);
     renderHistory(history);
+    renderConnectionCases(cases);
     renderRelationGrid(connection);
     renderBmcnetChildren(connection, currentBmcnetChildren);
+    await loadDelefiberProductPrices();
     renderContractsOverview(contracts);
     renderCrossFieldPorts(crossFieldPorts);
+    const createCaseUrl = `/sag/new?internet_connection_id=${encodeURIComponent(connectionId)}`;
+    document.getElementById('createCaseForConnectionBtn').href = createCaseUrl;
+    document.getElementById('createCaseForConnectionPanelBtn').href = createCaseUrl;
+  }
+
+  function renderConnectionCases(cases) {
+    const list = document.getElementById('connectionCasesList');
+    if (!Array.isArray(cases) || !cases.length) {
+      list.innerHTML = '<div class="text-muted">Ingen sager er knyttet direkte til forbindelsen endnu.</div>';
+      return;
+    }
+    list.innerHTML = cases.map(item => `
+      <a class="d-flex justify-content-between align-items-center gap-3 border rounded-3 p-3 mb-2 text-decoration-none text-reset" href="/sag/${item.id}/v3">
+        <div><div class="fw-semibold">SAG-${item.id} · ${escapeHtml(item.titel || 'Uden titel')}</div><div class="small text-muted">${escapeHtml(item.customer_name || 'Ingen kunde')} · ${escapeHtml(item.responsible_name || 'Ikke tildelt')} · ændret ${formatDateTime(item.updated_at)}</div></div>
+        <span class="badge text-bg-light border">${escapeHtml(item.status || '-')}</span>
+      </a>`).join('');
   }
 
   function renderCrossFieldPorts(payload) {
@@ -1406,6 +1740,7 @@
 
   function renderCore(connection, pricing, summary) {
     document.getElementById('detailName').textContent = connection.name || 'Unavngiven forbindelse';
+    document.querySelector('#detailCircuitBadge span').textContent = connection.circuit_number || 'Intet kredsløbsnummer';
     const ownerText = connection.customer_name || 'Ingen kunde koblet på';
     const businessText = connection.allocation_model === 'shared'
       ? `Ejer: ${ownerText} · kunder fordeles på ranges/IP'er`
@@ -1420,19 +1755,23 @@
     const childConnections = Array.isArray(currentBmcnetChildren) ? currentBmcnetChildren : [];
     const totalDown = Number(connection.download_mbps || 0);
     const totalUp = Number(connection.upload_mbps || 0);
-    const usedDown = childConnections.reduce((sum, child) => sum + Number(child.download_mbps || child.speed_mbps || 0), 0);
+    // Only explicit child allocations count as consumed capacity. A nominal
-    const usedUp = childConnections.reduce((sum, child) => sum + Number(child.upload_mbps || child.speed_mbps || 0), 0);
+    // connection speed is not proof that bandwidth was allocated to a customer.
+    const usedDown = childConnections.reduce((sum, child) => sum + Number(child.download_mbps || 0), 0);
+    const usedUp = childConnections.reduce((sum, child) => sum + Number(child.upload_mbps || 0), 0);
     const downPct = totalDown > 0 ? Math.round((usedDown / totalDown) * 100) : 0;
     const upPct = totalUp > 0 ? Math.round((usedUp / totalUp) * 100) : 0;
     document.getElementById('detailSubtitle').textContent = `${connection.provider || 'Ingen leverandør'} · ${businessText}`;
     document.getElementById('metricSales').textContent = formatDKK(effectiveSales);
     document.getElementById('metricPurchase').textContent = formatDKK(effectivePurchase);
     document.getElementById('metricMargin').textContent = formatDKK(effectiveMargin);
-    document.getElementById('metricIps').textContent = String((summary.in_use || 0) + (summary.reserved || 0));
+    document.getElementById('metricIps').textContent = String((summary.available || 0) + (summary.in_use || 0) + (summary.reserved || 0));
-    document.getElementById('metricBandwidth').textContent = `${usedDown} / ${totalDown || 0} Mbps`;
+    document.getElementById('metricBandwidth').textContent = childConnections.length
-    document.getElementById('metricBandwidthSub').textContent = totalUp
+      ? `${usedDown} Mbps allokeret`
-      ? `Upload ${usedUp} / ${totalUp} Mbps · ${downPct}% ned / ${upPct}% op`
+      : '0 Mbps allokeret';
-      : `${downPct}%`;
+    document.getElementById('metricBandwidthSub').textContent = totalDown || totalUp
+      ? `Kapacitet ${totalDown || '-'} / ${totalUp || '-'} Mbps · ${downPct}% ned / ${upPct}% op${childConnections.length ? '' : ' · Ingen kundebåndbredde registreret'}`
+      : 'Kapacitet ikke registreret';
     document.getElementById('ipAddressSummary').innerHTML = `Tilgængelige: <strong>${summary.available || 0}</strong> · Reserverede: <strong>${summary.reserved || 0}</strong> · I brug: <strong>${summary.in_use || 0}</strong>`;
 
     const contractText = connection.contract_start || connection.contract_end
@@ -1445,32 +1784,35 @@
       ? `<a href="${escapeHtml(connection.monitoring_url)}" target="_blank" rel="noopener noreferrer">${escapeHtml(connection.monitoring_url)}</a>`
       : '<span class="detail-read-muted">-</span>';
 
+    renderSla(connection);
+
     document.getElementById('coreReadView').innerHTML = `
       <div class="detail-read-strip">
-        <div class="detail-read-chip"><span class="label">Leverandør</span><span class="value">${connection.provider || '-'}</span></div>
+        <div class="detail-read-chip"><span class="label">Leverandør</span><span class="value">${escapeHtml(connection.provider || '-')}</span></div>
-        <div class="detail-read-chip"><span class="label">Kredsløb</span><span class="value">${connection.circuit_number || '-'}</span></div>
+        <div class="detail-read-chip"><span class="label">Kredsløb</span><span class="value">${escapeHtml(connection.circuit_number || '-')}</span></div>
-        <div class="detail-read-chip"><span class="label">Binding</span><span class="value">${connection.allocation_model_label || '-'} · ${connection.value_type_label || '-'}</span></div>
+        ${connection.is_shared_head ? `<div class="detail-read-chip"><span class="label">Netværksmodel</span><span class="value">Delt hovedforbindelse${connection.value_type_label ? ` · ${escapeHtml(connection.value_type_label)}` : ''}</span></div>` : ''}
-        <div class="detail-read-chip"><span class="label">Type</span><span class="value">${connection.connection_type || '-'}</span></div>
+        <div class="detail-read-chip"><span class="label">Type</span><span class="value">${escapeHtml(connection.connection_type || '-')}</span></div>
-        <div class="detail-read-chip"><span class="label">Teknologi</span><span class="value">${connection.technology || '-'}</span></div>
+        <div class="detail-read-chip"><span class="label">Teknologi</span><span class="value">${escapeHtml(connection.technology || '-')}</span></div>
         <div class="detail-read-chip"><span class="label">Hastighed</span><span class="value">${connection.download_mbps || 0}/${connection.upload_mbps || 0} Mbps</span></div>
       </div>
       <div class="detail-read-grid">
-        <div class="detail-read-row full"><span class="label">Navn</span><div class="value">${connection.name || '-'}</div></div>
+        <div class="detail-read-row full"><span class="label">Navn</span><div class="value">${escapeHtml(connection.name || '-')}</div></div>
-        <div class="detail-read-row full"><span class="label">Adresse</span><div class="value">${connection.address || '-'}</div></div>
+        <div class="detail-read-row full"><span class="label">Adresse</span><div class="value">${escapeHtml(connection.address || '-')}</div></div>
-        <div class="detail-read-row"><span class="label">Kunde</span><div class="value">${connection.customer_name || '-'}</div></div>
+        <div class="detail-read-row"><span class="label">Kunde</span><div class="value">${escapeHtml(connection.customer_name || '-')}</div></div>
-        <div class="detail-read-row"><span class="label">Parent</span><div class="value">${connection.parent_name || '-'}</div></div>
+        <div class="detail-read-row"><span class="label">Parent</span><div class="value">${escapeHtml(connection.parent_name || '-')}</div></div>
-        <div class="detail-read-row"><span class="label">Abonnement</span><div class="value">${subscriptionText}</div></div>
+        <div class="detail-read-row"><span class="label">${connection.subscription_number ? 'Abonnement' : 'Klassifikation'}</span><div class="value">${escapeHtml(subscriptionText)}</div></div>
         <div class="detail-read-row"><span class="label">Kontrakt</span><div class="value">${contractText}</div></div>
-        <div class="detail-read-row"><span class="label">Fallback</span><div class="value">${connection.speed_mbps || 0} Mbps</div></div>
+        <div class="detail-read-row"><span class="label">Nominel hastighed</span><div class="value">${connection.speed_mbps ? `${connection.speed_mbps} Mbps` : '-'}</div></div>
         <div class="detail-read-row"><span class="label">Overvågning</span><div class="value">${monitoringText}</div></div>
-        <div class="detail-read-row full"><span class="label">Noter</span><div class="value">${connection.notes || '<span class="detail-read-muted">-</span>'}</div></div>
+        <div class="detail-read-row"><span class="label">SLA</span><div class="value">${connection.sla_subscription_number ? `${escapeHtml(connection.sla_product_name || 'SLA')} · ${formatDKK(connection.sla_price || 0)}` : '<span class="text-danger fw-semibold">Ingen SLA-aftale</span>'}</div></div>
+        <div class="detail-read-row full"><span class="label">Noter</span><div class="value">${connection.notes ? escapeHtml(connection.notes) : '<span class="detail-read-muted">-</span>'}</div></div>
       </div>
     `;
 
     setStatusBadge(connection.status);
 
     document.getElementById('fieldName').value = connection.name || '';
-    document.getElementById('fieldProvider').value = connection.provider || '';
+    document.getElementById('fieldVendorId').value = connection.vendor_id || '';
     document.getElementById('fieldCircuit').value = connection.circuit_number || '';
     document.getElementById('fieldAddress').value = connection.address || '';
     setLookupValue('fieldCustomerLookup', 'fieldCustomerId', customerOptions, connection.customer_id);
@@ -1484,6 +1826,7 @@
     document.getElementById('fieldMonitoringUrl').value = connection.monitoring_url || '';
     document.getElementById('fieldAllocationModel').value = connection.allocation_model || 'dedicated';
     document.getElementById('fieldValueType').value = connection.value_type || 'other';
+    document.getElementById('fieldManualShared').checked = Boolean(connection.is_manual_shared);
     document.getElementById('fieldValueLabel').value = connection.value_label || '';
     setSubscriptionValue(connection.subscription_id);
     document.getElementById('fieldContractStart').value = connection.contract_start || '';
@@ -1493,6 +1836,66 @@
     toggleCoreEdit(false, true);
   }
 
+  function renderSla(connection) {
+    const banner = document.getElementById('slaBanner');
+    const content = document.getElementById('slaBannerContent');
+    const select = document.getElementById('slaSubscriptionSelect');
+    const customerId = Number(connection.customer_id || 0);
+    const isBmcSharedFiber = Boolean(
+      connection.is_manual_shared
+      || (connection.parent_id == null && connection.allocation_model === 'shared' && connection.value_type === 'delefiber')
+    );
+    if (isBmcSharedFiber) {
+      banner.className = 'd-none';
+      return;
+    }
+    const options = subscriptionOptions.filter((item) =>
+      Number(item.customer_id) === customerId && /\bsla\b/i.test(String(item.product_name || ''))
+    );
+    if (connection.sla_subscription_id && !options.some((item) => Number(item.id) === Number(connection.sla_subscription_id))) {
+      options.unshift({
+        id: connection.sla_subscription_id,
+        product_name: connection.sla_product_name,
+        subscription_number: connection.sla_subscription_number,
+        price: connection.sla_price,
+        status: connection.sla_status,
+      });
+    }
+    select.innerHTML = '<option value="">Ingen SLA-aftale</option>' + options.map((item) =>
+      `<option value="${item.id}" ${Number(item.id) === Number(connection.sla_subscription_id) ? 'selected' : ''}>${escapeHtml(item.product_name || 'SLA')} · ${escapeHtml(item.subscription_number || `#${item.id}`)} · ${formatDKK(item.price || 0)}</option>`
+    ).join('');
+    select.disabled = !customerId;
+    const hasSla = Boolean(connection.sla_subscription_id);
+    const priceOk = Number(connection.sla_price || 0) > 0;
+    const statusOk = connection.sla_status === 'active';
+    banner.className = `alert mb-4 ${hasSla && priceOk && statusOk ? 'alert-success' : 'alert-warning'}`;
+    content.innerHTML = hasSla
+      ? `<div class="fw-bold"><i class="bi bi-shield-check me-2"></i>${escapeHtml(connection.sla_product_name || 'SLA-aftale')}</div><div class="small mt-1">${escapeHtml(connection.sla_subscription_number || '')} · Pris ${formatDKK(connection.sla_price || 0)} · ${priceOk ? 'Pris registreret' : '<strong>Prisen skal kontrolleres</strong>'}${statusOk ? '' : ' · <strong>SLA-aftalen er ikke aktiv</strong>'}</div>`
+      : `<div class="fw-bold"><i class="bi bi-shield-exclamation me-2"></i>Ingen SLA-aftale</div><div class="small mt-1">${customerId ? (options.length ? 'Vælg kundens SLA-aftale.' : 'Kunden har ingen aktiv SLA-aftale, der kan allokeres.') : 'Tildel først forbindelsen til en kunde.'}</div>`;
+  }
+
+  async function saveSlaAllocation() {
+    const value = Number(document.getElementById('slaSubscriptionSelect').value || 0) || null;
+    const feedback = document.getElementById('slaFeedback');
+    const button = document.getElementById('saveSlaBtn');
+    button.disabled = true;
+    feedback.textContent = 'Gemmer SLA-allokering…';
+    try {
+      const response = await fetch(`/api/v1/internet-connections/${connectionId}`, {
+        method: 'PUT', headers: { 'Content-Type': 'application/json' },
+        body: JSON.stringify({ sla_subscription_id: value }),
+      });
+      if (!response.ok) throw new Error(await extractErrorMessage(response, 'SLA-allokeringen kunne ikke gemmes.'));
+      feedback.textContent = 'SLA-allokeringen er gemt.';
+      await loadConnection();
+    } catch (error) {
+      feedback.className = 'small mt-2 text-danger';
+      feedback.textContent = error.message;
+    } finally {
+      button.disabled = false;
+    }
+  }
+
   function toggleCoreEdit(force, silent = false) {
     coreEditMode = Boolean(force);
     document.getElementById('coreReadView').classList.toggle('d-none', coreEditMode);
@@ -1512,27 +1915,38 @@
     const mismatchedRanges = ranges.filter((range) => range.belongs_to_connection === false);
 
     if (!visibleRanges.length && !mismatchedRanges.length) {
-      list.innerHTML = '<div class="text-muted">Ingen IP-ranges registreret endnu.</div>';
+      list.innerHTML = '<div class="ip-empty-state" style="grid-column:1/-1"><i class="bi bi-hdd-network"></i><strong>Ingen IP-ranges registreret</strong><div class="small text-muted mt-1">Tilføj et CIDR-range eller kontrollér kredsløbsreferencen.</div></div>';
       rangeSelect.innerHTML = '<option value="">Ingen ranges</option>';
       return;
     }
 
     const visibleMarkup = visibleRanges.map((range) => `
-      <div class="detail-grid-card" id="rangeCard-${range.id}">
+      <div class="detail-grid-card ip-range-card" id="rangeCard-${range.id}">
-        <span class="label">${range.name || 'Range'}</span>
+        <div class="ip-range-main">
-        <div class="value">${range.cidr || '-'}</div>
+          <span class="label">${range.name || 'Range'}</span>
-        <div class="small text-muted mt-2">Brugbare: ${range.usable_hosts || 0} · Brugt: ${range.used_addresses || 0} · Ledige: ${range.available_addresses || 0}</div>
+          <div class="value ip-range-cidr"><i class="bi bi-globe2"></i>${range.cidr || '-'}</div>
-        ${range.customer_name ? `<div class="small text-muted mt-1">Kunde: ${range.customer_name}</div>` : ''}
+          <div class="small text-muted mt-1">${range.service_address || 'Ingen serviceadresse'}</div>
-        ${range.provider_reference ? `<div class="small text-muted mt-1">Ref: ${range.provider_reference}</div>` : ''}
+        </div>
-        ${range.contract_number ? `<div class="small text-muted mt-1">Kontrakt: ${range.contract_number}</div>` : ''}
+        <div class="ip-range-meta">
-        ${range.service_address ? `<div class="small text-muted mt-1">${range.service_address}</div>` : ''}
+          <span class="label">Adresser</span>
-        ${(Number(range.monthly_cost || 0) || Number(range.sales_price || 0)) ? `<div class="small text-muted mt-1">Kost ${formatDKK(range.monthly_cost || 0)} · Salg ${formatDKK(range.sales_price || 0)}</div>` : ''}
+          <div class="value">${range.used_addresses || 0} brugt · ${range.available_addresses || 0} ledige</div>
-        ${range.description ? `<div class="small text-muted mt-1">${range.description}</div>` : ''}
+          <div class="small text-muted">${range.usable_hosts || 0} brugbare i alt</div>
-        <div class="mt-3 d-flex gap-2">
+        </div>
+        <div class="ip-range-meta">
+          <span class="label">Reference</span>
+          <div class="value">${range.provider_reference || '-'}</div>
+          <div class="small text-muted">Kontrakt ${range.contract_number || '-'}</div>
+        </div>
+        <div class="ip-range-meta">
+          <span class="label">Økonomi</span>
+          <div class="value">${formatDKK(range.monthly_cost || 0)} kost</div>
+          <div class="small text-muted">${formatDKK(range.sales_price || 0)} salg${range.customer_name ? ` · ${range.customer_name}` : ''}</div>
+        </div>
+        <div class="ip-range-actions d-flex gap-2">
           <button class="btn btn-sm btn-outline-primary" type="button" onclick="toggleRangeEdit(${range.id}, true)">Rediger</button>
         </div>
-        <div class="small text-muted mt-2" id="rangeFeedback-${range.id}"></div>
+        <div class="small text-muted ip-range-edit" id="rangeFeedback-${range.id}"></div>
-        <div class="d-none" id="rangeEdit-${range.id}">
+        <div class="ip-range-edit d-none" id="rangeEdit-${range.id}">
           <div class="range-edit-grid">
             <div>
               <label class="form-label small text-muted mb-1">Navn</label>
@@ -1581,15 +1995,12 @@
     `).join('');
 
     const mismatchMarkup = mismatchedRanges.length ? `
-      <div class="detail-grid-card" style="grid-column: 1 / -1; border-color: #f3c2c2; background: #fff8f8;">
+      <div class="ip-range-warning">
-        <span class="label text-danger">Afvigelser</span>
+        <i class="bi bi-exclamation-triangle-fill text-danger mt-1"></i>
-        <div class="small text-muted mb-2">Disse ranges matcher ikke forbindelsens adresse eller kunde og bør kontrolleres.</div>
+        <div>
-        ${mismatchedRanges.map((range) => `
+          <div class="fw-semibold text-danger">${mismatchedRanges.length} range${mismatchedRanges.length === 1 ? '' : 's'} kræver kontrol</div>
-          <div class="small mb-2">
+          ${mismatchedRanges.map((range) => `<div class="small mt-1"><strong>${range.cidr}</strong> · ${range.alignment_warning || 'Matcher ikke forbindelsen'}</div>`).join('')}
-            <strong>${range.cidr}</strong> · ${range.customer_name || 'Ingen kunde'}<br>
+        </div>
-            <span class="text-danger">${range.alignment_warning || 'Matcher ikke forbindelsen'}</span>
-          </div>
-        `).join('')}
       </div>
     ` : '';
 
@@ -1661,7 +2072,7 @@
     });
 
     if (!filtered.length) {
-      body.innerHTML = '<tr><td colspan="5" class="text-muted py-4">Ingen IP-adresser matcher filtrene.</td></tr>';
+      body.innerHTML = '<tr><td colspan="5"><div class="ip-empty-state my-2"><i class="bi bi-search"></i><strong>Ingen IP-adresser matcher</strong><div class="small text-muted mt-1">Prøv at rydde søgning eller statusfilter.</div></div></td></tr>';
       return;
     }
 
@@ -1913,7 +2324,7 @@
     document.getElementById('fieldSubscriptionId').value = resolveSubscriptionId(document.getElementById('fieldSubscriptionLookup').value) || '';
     const payload = {
       name: document.getElementById('fieldName').value.trim(),
-      provider: document.getElementById('fieldProvider').value.trim() || null,
+      vendor_id: Number(document.getElementById('fieldVendorId').value || 0) || null,
       circuit_number: document.getElementById('fieldCircuit').value.trim() || null,
       address: document.getElementById('fieldAddress').value.trim() || null,
       customer_id: Number(document.getElementById('fieldCustomerId').value || 0) || null,
@@ -1929,6 +2340,7 @@
       value_type: document.getElementById('fieldValueType').value || 'other',
       value_label: document.getElementById('fieldValueLabel').value.trim() || null,
       subscription_id: Number(document.getElementById('fieldSubscriptionId').value || 0) || null,
+      is_manual_shared: document.getElementById('fieldManualShared').checked,
       contract_start: document.getElementById('fieldContractStart').value || null,
       contract_end: document.getElementById('fieldContractEnd').value || null,
       notes: document.getElementById('fieldNotes').value.trim() || null,
@@ -1976,6 +2388,19 @@
     document.getElementById('fieldSubscriptionWrap').classList.toggle('d-none', valueType !== 'subscription');
   }
 
+  function toggleManualDelefiber() {
+    const enabled = document.getElementById('fieldManualShared').checked;
+    if (enabled) {
+      document.getElementById('fieldAllocationModel').value = 'shared';
+      document.getElementById('fieldValueType').value = 'delefiber';
+    } else if (document.getElementById('fieldValueType').value === 'delefiber') {
+      document.getElementById('fieldAllocationModel').value = 'dedicated';
+      document.getElementById('fieldValueType').value = 'other';
+      document.getElementById('fieldValueLabel').value = 'Internetforbindelse';
+    }
+    toggleValueFields();
+  }
+
   async function createRange() {
     const feedback = document.getElementById('rangeCreateFeedback');
     const button = document.getElementById('createRangeButton');
@@ -2039,7 +2464,7 @@
       assigned_connection_id: Number(document.getElementById('addressAssignedConnectionIdInput').value || 0) || null,
     };
     if (!payload.range_id || !payload.ip_address) {
-      alert('Range og IP-adresse er påkrævet');
+      showDetailMessage('Range og IP-adresse er påkrævet.', true);
       return;
     }
 
@@ -2049,7 +2474,7 @@
       body: JSON.stringify(payload),
     });
     if (!response.ok) {
-      alert('Kunne ikke oprette IP-adresse');
+      showDetailMessage(await extractErrorMessage(response, 'Kunne ikke oprette IP-adresse.'), true);
       return;
     }
     document.getElementById('addressIpInput').value = '';
@@ -2090,7 +2515,7 @@
       body: JSON.stringify(payload),
     });
     if (!response.ok) {
-      alert('Kunne ikke opdatere IP-adressen');
+      showDetailMessage(await extractErrorMessage(response, 'Kunne ikke opdatere IP-adressen.'), true);
       return;
     }
     editingAddressId = null;
@@ -2150,6 +2575,14 @@
       syncBmcnetWizardPrice('bmcnetWizardIpProduct', 'bmcnetWizardIpPrice');
       await refreshBmcnetWizardAllocationMode();
     });
+    document.getElementById('bmcnetWizardRangeSelect').addEventListener('change', (event) => {
+      const option = event.target.options[event.target.selectedIndex];
+      selectIpProductForPrefix(option?.dataset?.prefix);
+    });
+    document.getElementById('bmcnetWizardIpSelect').addEventListener('change', () => {
+      // A single selected public address is sold as a Static WAN IP.
+      if (document.getElementById('bmcnetWizardIpSelect').value) selectIpProductForPrefix(32);
+    });
     document.getElementById('bmcnetWizardAddress').addEventListener('change', async () => {
       await refreshBmcnetWizardAllocationMode();
     });

app/modules/internet_connections/templates/index.html

@@ -137,6 +137,33 @@
     padding: 1rem;
   }
 
+  .quick-customer-results {
+    max-height: 260px;
+    overflow-y: auto;
+    border: 1px solid var(--border-color);
+    border-radius: 0 0 12px 12px;
+    background: var(--bg-card);
+  }
+
+  .quick-customer-result {
+    display: block;
+    width: 100%;
+    padding: 0.7rem 0.85rem;
+    border: 0;
+    border-bottom: 1px solid var(--border-color);
+    background: transparent;
+    color: var(--text-primary);
+    text-align: left;
+  }
+
+  .quick-customer-result:hover { background: rgba(15, 76, 117, 0.09); }
+
+  .quick-type-grid { display:grid; grid-template-columns:repeat(3,1fr); gap:.75rem; }
+  .quick-type-choice { border:2px solid var(--border-color); border-radius:14px; padding:1rem; background:var(--bg-card); color:var(--text-primary); text-align:left; }
+  .quick-type-choice:hover { border-color:#0f4c75; background:rgba(15,76,117,.06); }
+  .quick-type-choice.active { border-color:#0f4c75; background:#0f4c75; color:#fff; box-shadow:0 8px 22px rgba(15,76,117,.22); }
+  .quick-type-choice.active .text-muted { color:rgba(255,255,255,.8)!important; }
+
   .invoice-sync-status {
     display:inline-flex;
     align-items:center;
@@ -173,14 +200,14 @@
         <div class="text-muted">Samlet overblik over forbindelser, kunder, IP-adresser, kontrakter og dækningsbidrag.</div>
       </div>
       <div class="d-flex gap-2 flex-wrap">
-        <a class="btn btn-outline-danger" href="#invoiceProcessingOverview">
+        <button class="btn btn-outline-secondary" type="button" onclick="refreshActiveTab()">
-          <i class="bi bi-receipt-cutoff me-1"></i>Fakturabehandling
-        </a>
-        <button class="btn btn-outline-secondary" type="button" onclick="loadInternetPage()">
           <i class="bi bi-arrow-repeat me-1"></i>Opdater
         </button>
-        <button class="btn btn-primary" type="button" data-bs-toggle="collapse" data-bs-target="#createConnectionBlock">
+        <button class="btn btn-outline-primary" type="button" data-bs-toggle="modal" data-bs-target="#ipNordicImportModal">
-          <i class="bi bi-plus-lg me-1"></i>Ny forbindelse
+          <i class="bi bi-file-earmark-spreadsheet me-1"></i>Importér IP Nordic
+        </button>
+        <button class="btn btn-primary" id="newConnectionBtn" type="button" data-bs-toggle="modal" data-bs-target="#quickSetupModal">
+          <i class="bi bi-plus-lg me-1"></i>Opret eller tilknyt
         </button>
       </div>
     </div>
@@ -188,10 +215,13 @@
       <button class="internet-tab active" type="button" id="tabAll" onclick="setActiveTab('all')">Alle forbindelser</button>
       <button class="internet-tab" type="button" id="tabShared" onclick="setActiveTab('shared')">Delte hovedforbindelser</button>
       <button class="internet-tab" type="button" id="tabBmcnet" onclick="setActiveTab('bmcnet')">BMCnet</button>
+      <button class="internet-tab" type="button" id="tabDedicated" onclick="setActiveTab('dedicated')">Dedikerede</button>
+      <button class="internet-tab" type="button" id="tabUnallocated" onclick="setActiveTab('unallocated')">Ikke allokeret</button>
+      <button class="internet-tab" type="button" id="tabInvoices" onclick="setActiveTab('invoices')">Behandlede internetfakturaer</button>
     </div>
   </div>
 
-  <div class="row g-3 mb-4">
+  <div class="row g-3 mb-4" id="connectionsMetrics">
     <div class="col-6 col-xl-3">
       <div class="internet-kpi">
         <div class="internet-kpi-label">Forbindelser</div>
@@ -200,7 +230,7 @@
     </div>
     <div class="col-6 col-xl-3">
       <div class="internet-kpi">
-        <div class="internet-kpi-label">Aktive</div>
+        <div class="internet-kpi-label">Aktive / afventer</div>
         <div class="internet-kpi-value" id="metricActive">0</div>
       </div>
     </div>
@@ -232,7 +262,7 @@
           <input type="text" class="form-control" id="connectionNameInput" placeholder="Navn" />
         </div>
         <div class="col-lg-2">
-          <input type="text" class="form-control" id="connectionProviderInput" placeholder="Leverandør" />
+          <select class="form-select" id="connectionVendorInput"><option value="">Vælg internetleverandør</option></select>
         </div>
         <div class="col-lg-2">
           <input type="number" class="form-control" id="connectionCustomerIdInput" placeholder="Kunde-ID" />
@@ -296,13 +326,14 @@
     </div>
   </div>
 
-  <div class="internet-panel p-4 mb-4">
+  <div class="internet-panel p-4 mb-4" id="connectionsOverview">
     <div class="internet-toolbar mb-3">
       <input type="search" class="form-control" id="searchInput" placeholder="Søg navn, kunde, leverandør, kredsløb eller adresse" />
       <input type="text" class="form-control" id="providerFilter" placeholder="Filtrer leverandør" />
       <select class="form-select" id="statusFilter">
         <option value="">Alle statusser</option>
         <option value="active">Aktive</option>
+        <option value="pending">Afventer kontrol</option>
         <option value="planned">Planlagte</option>
         <option value="inactive">Inaktive</option>
         <option value="terminated">Opsagte</option>
@@ -349,13 +380,14 @@
     </div>
   </div>
 
-  <div class="internet-panel p-4 mb-4" id="invoiceProcessingOverview">
+  <div class="internet-panel p-4 mb-4 d-none" id="invoiceProcessingOverview">
     <div class="d-flex flex-column flex-lg-row justify-content-between align-items-lg-center gap-3 mb-3">
       <div>
         <h3 class="h5 mb-1">Behandlede internetfakturaer</h3>
         <div class="internet-mini">GlobalConnect-fakturaer, oprettede/opdaterede forbindelser, IP-ranges og behandlingsfejl.</div>
       </div>
       <div class="d-flex gap-2">
+        <span class="internet-mini align-self-center" id="invoiceReconcileFeedback" role="status"></span>
         <select class="form-select form-select-sm" id="invoiceSyncStatusFilter" onchange="loadInvoiceSyncRuns()">
           <option value="">Alle resultater</option>
           <option value="success">Gennemført</option>
@@ -364,6 +396,7 @@
           <option value="skipped">Sprunget over</option>
           <option value="not_logged">Ældre uden detaljer</option>
         </select>
+        <button class="btn btn-sm btn-outline-primary" id="invoiceReconcileBtn" type="button" onclick="reconcileInvoiceSyncRuns()"><i class="bi bi-arrow-clockwise me-1"></i>Genkontrollér</button>
         <button class="btn btn-sm btn-outline-secondary" type="button" onclick="loadInvoiceSyncRuns()"><i class="bi bi-arrow-repeat me-1"></i>Opdater</button>
       </div>
     </div>
@@ -380,6 +413,82 @@
       </table>
     </div>
   </div>
+  </div>
+
+<div class="modal fade" id="quickSetupModal" tabindex="-1" aria-hidden="true">
+  <div class="modal-dialog modal-lg modal-dialog-scrollable">
+    <div class="modal-content border-0 shadow-lg">
+      <div class="modal-header">
+        <div><div class="small text-uppercase text-muted fw-semibold">Hurtig oprettelse</div><h5 class="modal-title mb-0">Forbindelse og abonnement</h5></div>
+        <button type="button" class="btn-close" data-bs-dismiss="modal"></button>
+      </div>
+      <div class="modal-body">
+        <div class="quick-type-grid mb-3">
+          <button class="quick-type-choice" type="button" data-quick-type="physical" onclick="selectQuickSetupType('physical')"><div class="fw-bold"><i class="bi bi-router me-2"></i>Fysisk forbindelse</div><div class="small text-muted mt-1">En direkte forbindelse fra en internetleverandør</div></button>
+          <button class="quick-type-choice" type="button" data-quick-type="shared" onclick="selectQuickSetupType('shared')"><div class="fw-bold"><i class="bi bi-share me-2"></i>Delefiber / hovedforbindelse</div><div class="small text-muted mt-1">BMC Networks ejer fiberen, og den kan deles til flere kunder</div></button>
+          <button class="quick-type-choice" type="button" data-quick-type="bmcnet" onclick="selectQuickSetupType('bmcnet')"><div class="fw-bold"><i class="bi bi-diagram-3 me-2"></i>BMCnet (delefiber)</div><div class="small text-muted mt-1">En kundeforbindelse under en delt BMC-hovedforbindelse</div></button>
+        </div>
+        <div class="alert alert-info mb-0" id="quickTypeHint">Vælg først hvilken type forbindelse du vil oprette.</div>
+        <div class="row g-3 d-none mt-1" id="quickSetupFields">
+          <div class="col-12"><div class="fw-semibold">1. Kunde</div></div>
+          <div class="col-12" id="quickCustomerWrap">
+            <input class="form-control" id="quickCustomerLookup" placeholder="Søg kundenavn eller CVR…" autocomplete="off">
+            <input type="hidden" id="quickCustomerId">
+            <div class="quick-customer-results d-none" id="quickCustomerResults"></div>
+          </div>
+          <div class="col-12 d-none" id="quickOwnerWrap"><div class="alert alert-success mb-0"><i class="bi bi-building-check me-2"></i><strong>Ejer: BMC Networks</strong> · forbindelsen markeres som delt hovedfiber.</div></div>
+          <div class="col-12 quick-subscription-field"><hr class="my-1"><div class="fw-semibold">2. Abonnement</div></div>
+          <div class="col-md-8 quick-subscription-field"><label class="form-label">Internetprodukt</label><select class="form-select" id="quickProduct"><option value="">Vælg internetprodukt…</option></select></div>
+          <div class="col-md-4 quick-subscription-field"><label class="form-label">Pris pr. periode</label><input class="form-control" id="quickPrice" type="number" min="0" step="0.01"></div>
+          <div class="col-md-4 quick-subscription-field"><label class="form-label">Startdato</label><input class="form-control" id="quickStartDate" type="date"></div>
+          <div class="col-md-4 quick-subscription-field"><label class="form-label">Interval</label><select class="form-select" id="quickInterval"><option value="monthly">Månedlig</option><option value="quarterly">Kvartalsvis</option><option value="yearly">Årlig</option></select></div>
+          <div class="col-md-4 quick-subscription-field"><label class="form-label">Fakturadag</label><input class="form-control" id="quickBillingDay" type="number" min="1" max="31" value="1"></div>
+          <div class="col-12"><hr class="my-1"><div class="fw-semibold" id="quickConnectionStepTitle">3. Forbindelse</div></div>
+          <div class="col-12 d-none" id="quickSharedHeadWrap"><label class="form-label">Delt hovedforbindelse</label><select class="form-select" id="quickSharedHead"><option value="">Vælg hovedforbindelse…</option></select><div class="small mt-1" id="quickSharedHeadSuggestion">Skriv installationsadressen, så foreslår systemet en hovedforbindelse.</div></div>
+          <div class="col-12" id="quickConnectionModeWrap"><select class="form-select" id="quickConnectionMode" onchange="toggleQuickConnectionMode()"><option value="new">Opret ny forbindelse</option><option value="existing">Knyt en eksisterende forbindelse</option></select></div>
+          <div class="col-12 d-none" id="quickExistingWrap"><select class="form-select" id="quickExistingConnection"><option value="">Vælg forbindelse…</option></select></div>
+          <div class="col-md-6 quick-new-field"><label class="form-label">Navn</label><input class="form-control" id="quickConnectionName" placeholder="Fx Internet - Kundenavn"></div>
+          <div class="col-md-6 quick-new-field quick-physical-field"><label class="form-label">Leverandør</label><select class="form-select" id="quickVendor"><option value="">Vælg leverandør…</option></select></div>
+          <div class="col-md-6 quick-new-field quick-physical-field"><label class="form-label">Kredsløbsnummer</label><input class="form-control" id="quickCircuit"></div>
+          <div class="col-md-6 quick-new-field"><label class="form-label">Installationsadresse</label><input class="form-control" id="quickAddress"></div>
+          <div class="col-12" id="quickAdvancedConnectionFields"><details class="border rounded p-3"><summary class="fw-semibold">Avanceret — valgfrit</summary><div class="row g-2 mt-2"><div class="col-md-4"><label class="form-label">Teknologi</label><input class="form-control" id="quickTechnology" placeholder="Fiber"></div><div class="col-md-4"><label class="form-label">Download Mbps</label><input class="form-control" id="quickDownload" type="number"></div><div class="col-md-4"><label class="form-label">Upload Mbps</label><input class="form-control" id="quickUpload" type="number"></div><div class="col-md-4"><label class="form-label">Kost pr. måned</label><input class="form-control" id="quickCost" type="number" min="0" step="0.01"></div><div class="col-md-8"><label class="form-label">Noter</label><input class="form-control" id="quickNotes"></div></div></details></div>
+          <div class="col-12 d-none" id="quickBmcnetNotesWrap"><label class="form-label">Noter <span class="text-muted">(valgfrit)</span></label><input class="form-control" id="quickBmcnetNotes"></div>
+          <div class="col-12"><div class="alert alert-light border mb-0" id="quickSetupSummary">Vælg kunde og produkt. Systemet opretter en abonnementssag, et abonnement som kladde og forbinder det hele.</div></div>
+        </div>
+      </div>
+      <div class="modal-footer"><span class="small text-muted me-auto" id="quickSetupFeedback"></span><button class="btn btn-outline-secondary" type="button" data-bs-dismiss="modal">Luk</button><button class="btn btn-primary d-none" id="quickSetupSubmit" type="button" onclick="submitQuickSetup()"><i class="bi bi-check2-circle me-1"></i>Opret forbindelse og abonnement</button></div>
+    </div>
+  </div>
+</div>
+
+<div class="modal fade" id="ipNordicImportModal" tabindex="-1" aria-hidden="true">
+  <div class="modal-dialog modal-xl modal-dialog-scrollable">
+    <div class="modal-content">
+      <div class="modal-header">
+        <div>
+          <h5 class="modal-title mb-1">Importér IP Nordic-forbindelser</h5>
+          <div class="internet-mini">Excel-filen kontrolleres før import. Kunder tilknyttes aldrig automatisk.</div>
+        </div>
+        <button type="button" class="btn-close" data-bs-dismiss="modal"></button>
+      </div>
+      <div class="modal-body">
+        <label class="form-label fw-semibold" for="ipNordicFileInput">IP Nordic Excel-fil (.xlsx)</label>
+        <input class="form-control" id="ipNordicFileInput" type="file" accept=".xlsx,application/vnd.openxmlformats-officedocument.spreadsheetml.sheet">
+        <div class="small mt-2" id="ipNordicImportFeedback" role="status"></div>
+        <div class="table-responsive mt-3 d-none" id="ipNordicPreviewWrap">
+          <table class="table table-sm align-middle">
+            <thead><tr><th>Handling</th><th>Rapporteret firma</th><th>Adresse</th><th>Start</th><th class="text-end">Kost</th><th class="text-end">Salg</th></tr></thead>
+            <tbody id="ipNordicPreviewBody"></tbody>
+          </table>
+        </div>
+      </div>
+      <div class="modal-footer">
+        <button class="btn btn-outline-secondary" type="button" data-bs-dismiss="modal">Luk</button>
+        <button class="btn btn-outline-primary" id="ipNordicPreviewBtn" type="button" onclick="previewIpNordicImport()">Kontrollér fil</button>
+        <button class="btn btn-primary d-none" id="ipNordicCommitBtn" type="button" onclick="commitIpNordicImport()">Importér nye forbindelser</button>
+      </div>
+    </div>
+  </div>
 </div>
 
 <div class="modal fade" id="invoiceReviewModal" tabindex="-1" aria-hidden="true">
@@ -391,6 +500,10 @@
       </div>
       <div class="modal-body">
         <div class="alert alert-info small">Vælg en eksisterende forbindelse, opret en separat afventende forbindelse, eller ignorér linjen med en begrundelse. Fakturaen markeres gennemført, når alle kontrollinjer er afklaret.</div>
+        <div class="form-check form-switch mb-3">
+          <input class="form-check-input" type="checkbox" id="showResolvedInvoiceLines" onchange="toggleResolvedInvoiceLines()">
+          <label class="form-check-label" for="showResolvedInvoiceLines">Vis allerede løste linjer</label>
+        </div>
         <div id="invoiceReviewLines"></div>
       </div>
     </div>
@@ -402,6 +515,70 @@
   let invoiceSyncItems = [];
   let activeTab = 'all';
   let subscriptionOptions = [];
+  let quickCustomerOptions = [];
+  let quickProductOptions = [];
+  let quickCustomerTimer = null;
+  let quickSetupType = null;
+  let quickSharedHeadOptions = [];
+  let ipNordicPreview = null;
+  let allocationSuggestionsByConnection = new Map();
+
+  function escapeHtml(value) {
+    return String(value ?? '').replace(/[&<>'"]/g, (char) => ({
+      '&': '&amp;', '<': '&lt;', '>': '&gt;', "'": '&#39;', '"': '&quot;'
+    }[char]));
+  }
+
+  async function runIpNordicImport(commit) {
+    const input = document.getElementById('ipNordicFileInput');
+    const feedback = document.getElementById('ipNordicImportFeedback');
+    const previewButton = document.getElementById('ipNordicPreviewBtn');
+    const commitButton = document.getElementById('ipNordicCommitBtn');
+    const file = input.files?.[0];
+    if (!file) {
+      feedback.className = 'small mt-2 text-danger';
+      feedback.textContent = 'Vælg først en Excel-fil.';
+      return;
+    }
+    const formData = new FormData();
+    formData.append('file', file);
+    formData.append('commit', commit ? 'true' : 'false');
+    previewButton.disabled = true;
+    commitButton.disabled = true;
+    feedback.className = 'small mt-2 text-muted';
+    feedback.textContent = commit ? 'Importerer...' : 'Kontrollerer filen...';
+    try {
+      const response = await fetch('/api/v1/internet-connections/import/ip-nordic', { method: 'POST', body: formData });
+      const payload = await response.json().catch(() => ({}));
+      if (!response.ok) throw new Error(payload.detail || 'Importen kunne ikke gennemføres.');
+      ipNordicPreview = payload;
+      document.getElementById('ipNordicPreviewWrap').classList.remove('d-none');
+      document.getElementById('ipNordicPreviewBody').innerHTML = (payload.items || []).map((item) => `
+        <tr>
+          <td>${item.action === 'skip' ? `<span class="badge text-bg-secondary">Findes #${item.existing_connection_id}</span>` : '<span class="badge text-bg-success">Ny</span>'}</td>
+          <td>${escapeHtml(item.reported_company || '-')}<div class="internet-mini">Nr. ${escapeHtml(item.company_number || '-')} · ${Number(item.line_count || 0)} linjer</div></td>
+          <td>${escapeHtml(item.address || '-')}</td>
+          <td>${escapeHtml(item.start_date || '-')}</td>
+          <td class="text-end">${formatDKK(item.monthly_cost)}</td>
+          <td class="text-end">${formatDKK(item.sales_price)}</td>
+        </tr>`).join('');
+      feedback.className = 'small mt-2 text-success';
+      feedback.textContent = commit
+        ? `${payload.created_count} forbindelser oprettet, ${payload.skipped_count} eksisterende sprunget over.`
+        : `${payload.create_count} nye og ${payload.existing_count} eksisterende forbindelser fundet.`;
+      commitButton.classList.toggle('d-none', commit || payload.create_count === 0);
+      if (commit) await loadInternetPage();
+    } catch (error) {
+      feedback.className = 'small mt-2 text-danger';
+      feedback.textContent = error.message || 'Importen kunne ikke gennemføres.';
+    } finally {
+      previewButton.disabled = false;
+      commitButton.disabled = false;
+    }
+  }
+
+  function previewIpNordicImport() { return runIpNordicImport(false); }
+  function commitIpNordicImport() { return runIpNordicImport(true); }
 
   function formatDKK(value) {
     return Number(value || 0).toLocaleString('da-DK', { style: 'currency', currency: 'DKK', minimumFractionDigits: 0 });
@@ -431,17 +608,19 @@
 
   function allocationBadge(item) {
     const label = item.allocation_model_label || (item.allocation_model === 'shared' ? 'Delt' : 'Dedikeret');
-    return `<span class="internet-tag">${label}</span>`;
+    return `<span class="internet-tag">${escapeHtml(label)}</span>`;
   }
 
   function valueBadge(item) {
     const label = item.value_type_label || 'Anden';
-    return `<span class="internet-tag">${label}</span>`;
+    return `<span class="internet-tag">${escapeHtml(label)}</span>`;
   }
 
   function currentTabDescription() {
     if (activeTab === 'shared') return ' i delte hovedforbindelser';
     if (activeTab === 'bmcnet') return ' i BMCnet';
+    if (activeTab === 'dedicated') return ' i dedikerede forbindelser';
+    if (activeTab === 'unallocated') return ' uden allokeret kunde';
     return '';
   }
 
@@ -551,6 +730,27 @@
     }
   }
 
+  async function reconcileInvoiceSyncRuns() {
+    const button = document.getElementById('invoiceReconcileBtn');
+    const feedback = document.getElementById('invoiceReconcileFeedback');
+    button.disabled = true;
+    feedback.className = 'internet-mini align-self-center text-muted';
+    feedback.textContent = 'Genkontrollerer…';
+    try {
+      const response = await fetch('/api/v1/internet-connections/invoice-sync-runs/reconcile', { method: 'POST' });
+      if (!response.ok) throw new Error(await extractErrorMessage(response, 'Genkontrollen fejlede.'));
+      const payload = await response.json();
+      feedback.className = 'internet-mini align-self-center text-success';
+      feedback.textContent = `${Number(payload.resolved_lines || 0)} linjer løst`;
+      await loadInvoiceSyncRuns();
+    } catch (error) {
+      feedback.className = 'internet-mini align-self-center text-danger';
+      feedback.textContent = error.message || 'Genkontrollen fejlede.';
+    } finally {
+      button.disabled = false;
+    }
+  }
+
   function reviewConnectionOptions(selectedId = '') {
     return '<option value="">Vælg forbindelse…</option>' + allConnections
       .filter(item => String(item.provider || '').toLowerCase().includes('globalconnect'))
@@ -558,14 +758,33 @@
       .join('');
   }
 
-  function openInvoiceReview(runId) {
+  function toggleResolvedInvoiceLines() {
-    const item = invoiceSyncItems.find(entry => Number(entry.run_id) === Number(runId));
+    const show = document.getElementById('showResolvedInvoiceLines').checked;
+    document.querySelectorAll('#invoiceReviewLines .resolved-review-line').forEach((element) => {
+      element.classList.toggle('d-none', !show);
+    });
+  }
+
+  async function openInvoiceReview(runId) {
+    const summaryItem = invoiceSyncItems.find(entry => Number(entry.run_id) === Number(runId));
+    if (!summaryItem) return;
+    const linesWrap = document.getElementById('invoiceReviewLines');
+    linesWrap.innerHTML = '<div class="text-muted py-4">Henter kontrollinjer…</div>';
+    bootstrap.Modal.getOrCreateInstance(document.getElementById('invoiceReviewModal')).show();
+    const response = await fetch(`/api/v1/internet-connections/invoice-sync-runs/${runId}`);
+    if (!response.ok) {
+      linesWrap.innerHTML = `<div class="text-danger py-4">${escapeInvoiceText(await extractErrorMessage(response, 'Kunne ikke hente kontrollinjer.'))}</div>`;
+      return;
+    }
+    const detail = await response.json();
+    const item = { ...summaryItem, ...detail };
     if (!item) return;
     const skippedItems = Array.isArray(item.result_json?.skipped_items) ? item.result_json.skipped_items : [];
     const decisions = Array.isArray(item.review_decisions) ? item.review_decisions : [];
     const decisionsByLine = new Map(decisions.map(decision => [Number(decision.line_number), decision]));
     document.getElementById('invoiceReviewNumber').textContent = item.invoice_number || '-';
     document.getElementById('invoiceReviewSummary').textContent = `${Number(item.resolved_lines || 0)} løst · ${Number(item.unresolved_lines || 0)} mangler`;
+    document.getElementById('showResolvedInvoiceLines').checked = false;
     const groups = skippedItems.reduce((result, line) => {
       const reason = line.reason || 'Anden kontrol';
       (result[reason] ||= []).push(line);
@@ -577,7 +796,7 @@
         <div class="vstack gap-2">
           ${lines.map(line => {
             const decision = decisionsByLine.get(Number(line.line_number));
-            return `<div class="border rounded p-3 ${decision ? 'bg-light opacity-75' : ''}">
+            return `<div class="border rounded p-3 ${decision ? 'bg-light opacity-75 resolved-review-line d-none' : ''}">
               <div class="d-flex flex-column flex-lg-row justify-content-between gap-3">
                 <div class="flex-grow-1">
                   <div class="fw-semibold">Linje ${Number(line.line_number)} · ${escapeInvoiceText(line.description || '-')}</div>
@@ -600,7 +819,6 @@
         </div>
       </section>
     `).join('') || '<div class="text-success">Alle kontrollinjer er løst.</div>';
-    bootstrap.Modal.getOrCreateInstance(document.getElementById('invoiceReviewModal')).show();
   }
 
   async function submitInvoiceReview(runId, lineNumber, action) {
@@ -645,22 +863,43 @@
     if (valueType) params.set('value_type', valueType);
     if (activeTab === 'shared') params.set('shared_only', 'true');
     if (activeTab === 'bmcnet') params.set('bmcnet_only', 'true');
+    if (activeTab === 'dedicated') {
+      params.set('allocation_model', 'dedicated');
+      params.set('allocated_only', 'true');
+    }
+    if (activeTab === 'unallocated') params.set('unallocated_only', 'true');
 
     try {
       const connectionsResponse = await fetch(`/api/v1/internet-connections?${params.toString()}`);
 
       const connections = await safeJson(connectionsResponse, []);
       allConnections = Array.isArray(connections) ? connections : [];
+      allocationSuggestionsByConnection = new Map();
+      if (activeTab === 'unallocated') {
+        const allocationResponse = await fetch('/api/v1/internet-connections/allocation-overview');
+        const allocationPayload = await safeJson(allocationResponse, { items: [] });
+        allocationSuggestionsByConnection = new Map(
+          (allocationPayload.items || []).map((entry) => [Number(entry.connection_id), entry])
+        );
+      }
       const total = allConnections.length;
       const active = allConnections.filter((item) => item.status === 'active').length;
+      const pending = allConnections.filter((item) => item.status === 'pending').length;
       const sharedHeads = allConnections.filter((item) => item.is_shared_head).length;
       const bmcnetConnections = allConnections.filter((item) => item.is_bmcnet_connection).length;
       const margin = allConnections.reduce((sum, item) => sum + Number(item.margin_amount || 0), 0);
 
       document.getElementById('metricTotal').textContent = String(total);
-      document.getElementById('metricActive').textContent = String(active);
+      document.getElementById('metricActive').textContent = `${active} / ${pending}`;
-      document.getElementById('metricSharedLabel').textContent = activeTab === 'bmcnet' ? 'BMCnet' : 'Delte hoveder';
+      const focusMetric = activeTab === 'bmcnet'
-      document.getElementById('metricShared').textContent = String(activeTab === 'bmcnet' ? bmcnetConnections : sharedHeads);
+        ? ['BMCnet', bmcnetConnections]
+        : activeTab === 'dedicated'
+          ? ['Dedikerede', total]
+          : activeTab === 'unallocated'
+            ? ['Uden kunde', total]
+            : ['Delte hoveder', sharedHeads];
+      document.getElementById('metricSharedLabel').textContent = focusMetric[0];
+      document.getElementById('metricShared').textContent = String(focusMetric[1]);
       document.getElementById('metricMargin').textContent = formatDKK(margin);
 
       renderConnections(allConnections);
@@ -679,23 +918,33 @@
       return;
     }
 
-    body.innerHTML = connections.map((item) => `
+    body.innerHTML = connections.map((item) => {
+      const allocation = allocationSuggestionsByConnection.get(Number(item.id));
+      const uniqueSuggestion = allocation?.unique_suggestion;
+      const suggestionCount = Number(allocation?.suggestions?.length || 0);
+      const isOwnedSharedFiber = Boolean(item.is_shared_head && (item.value_type === 'delefiber' || item.is_manual_shared));
+      return `
       <tr class="internet-row" onclick="window.location.href='/economy/internet-connections/${item.id}'">
         <td>
-          <div class="fw-semibold">${item.name || '-'}</div>
+          <div class="fw-semibold">${escapeHtml(item.name || '-')}</div>
           <div class="mb-1">${allocationBadge(item)}${valueBadge(item)}</div>
-          <div class="internet-mini">${item.address || '-'}</div>
+          <div class="internet-mini">${escapeHtml(item.address || '-')}</div>
-          ${item.parent_name ? `<div class="internet-mini"><i class="bi bi-diagram-2 me-1"></i>Under ${item.parent_name}</div>` : ''}
+          ${item.parent_name ? `<div class="internet-mini"><i class="bi bi-diagram-2 me-1"></i>Under ${escapeHtml(item.parent_name)}</div>` : ''}
           ${item.is_shared_head ? `<div class="internet-mini"><i class="bi bi-diagram-3 me-1"></i>${Number(item.bmcnet_child_count || 0)} BMCnet-kunder · ${formatDKK(item.bmcnet_child_sales_price || 0)} salg</div>` : ''}
         </td>
         <td>
-          <div>${item.customer_name || '-'}</div>
+          <div>${escapeHtml(isOwnedSharedFiber ? 'BMC Networks' : (item.customer_name || '-'))}</div>
-          <div class="internet-mini">Kunde-ID: ${item.customer_id || '-'}</div>
+          <div class="internet-mini">${isOwnedSharedFiber ? 'Ejer · delt hovedfiber' : `Kunde-ID: ${item.customer_id || '-'}`}</div>
+          ${!isOwnedSharedFiber && uniqueSuggestion ? `<button class="btn btn-sm btn-outline-success mt-1" type="button" onclick="event.stopPropagation(); assignSuggestedCustomer(${Number(item.id)}, ${Number(uniqueSuggestion.customer_id)})"><i class="bi bi-person-check me-1"></i>${escapeHtml(uniqueSuggestion.customer_name || 'Tildel foreslået kunde')}</button>` : ''}
+          ${!isOwnedSharedFiber && !uniqueSuggestion && suggestionCount > 1 ? `<div class="internet-mini text-warning mt-1">${suggestionCount} adresseforslag · vælg på forbindelsen</div>` : ''}
+          ${isOwnedSharedFiber ? '' : item.sla_subscription_id
+            ? `<div class="internet-mini ${Number(item.sla_price || 0) > 0 && item.sla_status === 'active' ? 'text-success' : 'text-warning'} fw-semibold"><i class="bi bi-shield-check me-1"></i>${escapeHtml(item.sla_product_name || 'SLA')} · ${formatDKK(item.sla_price || 0)}${Number(item.sla_price || 0) > 0 ? '' : ' · Kontrollér pris'}${item.sla_status === 'active' ? '' : ' · Ikke aktiv'}</div>`
+            : `<div class="internet-mini text-danger fw-semibold"><i class="bi bi-shield-exclamation me-1"></i>Ingen SLA-aftale</div>`}
         </td>
         <td>
-          <div>${item.provider || '-'}</div>
+          <div>${escapeHtml(item.provider || '-')}</div>
-          <div class="internet-mini">${item.circuit_number || 'Intet kredsløb'}</div>
+          <div class="internet-mini">${escapeHtml(item.circuit_number || 'Intet kredsløb')}</div>
-          ${item.subscription_number ? `<div class="internet-mini">Abonnement ${item.subscription_number} · ${item.subscription_product_name || '-'}</div>` : (item.value_label ? `<div class="internet-mini">${item.value_label}</div>` : '')}
+          ${item.subscription_number ? `<div class="internet-mini">Abonnement ${escapeHtml(item.subscription_number)} · ${escapeHtml(item.subscription_product_name || '-')}</div>` : (item.value_label ? `<div class="internet-mini">${escapeHtml(item.value_label)}</div>` : '')}
         </td>
         <td>
           <div>${formatSpeed(item)}</div>
@@ -713,7 +962,19 @@
           </a>
         </td>
       </tr>
-    `).join('');
+    `}).join('');
+  }
+
+  async function assignSuggestedCustomer(connectionId, customerId) {
+    const response = await fetch(`/api/v1/internet-connections/${connectionId}`, {
+      method: 'PUT', headers: { 'Content-Type': 'application/json' },
+      body: JSON.stringify({ customer_id: customerId }),
+    });
+    if (!response.ok) {
+      document.getElementById('pageSummaryText').textContent = await extractErrorMessage(response, 'Kunden kunne ikke tildeles.');
+      return;
+    }
+    await loadInternetPage();
   }
 
   async function submitConnectionForm() {
@@ -721,7 +982,7 @@
     const saveButton = document.querySelector('#createConnectionBlock button.btn.btn-primary');
     const payload = {
       name: document.getElementById('connectionNameInput').value.trim(),
-      provider: document.getElementById('connectionProviderInput').value.trim() || null,
+      vendor_id: Number(document.getElementById('connectionVendorInput').value || 0) || null,
       customer_id: Number(document.getElementById('connectionCustomerIdInput').value || 0) || null,
       circuit_number: document.getElementById('connectionCircuitInput').value.trim() || null,
       address: document.getElementById('connectionAddressInput').value.trim() || null,
@@ -737,6 +998,8 @@
       value_type: document.getElementById('connectionValueTypeInput').value || 'other',
       value_label: document.getElementById('connectionValueLabelInput').value.trim() || null,
       subscription_id: Number(document.getElementById('connectionSubscriptionIdInput').value || 0) || null,
+      is_manual_shared: document.getElementById('connectionAllocationInput').value === 'shared'
+        && document.getElementById('connectionValueTypeInput').value === 'delefiber',
     };
 
     if (!payload.name) {
@@ -769,7 +1032,7 @@
       feedback.textContent = 'Forbindelse oprettet.';
       [
         'connectionNameInput',
-        'connectionProviderInput',
+        'connectionVendorInput',
         'connectionCustomerIdInput',
         'connectionCircuitInput',
         'connectionAddressInput',
@@ -811,7 +1074,23 @@
     document.getElementById('tabAll').classList.toggle('active', tab === 'all');
     document.getElementById('tabShared').classList.toggle('active', tab === 'shared');
     document.getElementById('tabBmcnet').classList.toggle('active', tab === 'bmcnet');
-    loadInternetPage();
+    document.getElementById('tabDedicated').classList.toggle('active', tab === 'dedicated');
+    document.getElementById('tabUnallocated').classList.toggle('active', tab === 'unallocated');
+    document.getElementById('tabInvoices').classList.toggle('active', tab === 'invoices');
+    const invoiceMode = tab === 'invoices';
+    document.getElementById('connectionsMetrics').classList.toggle('d-none', invoiceMode);
+    document.getElementById('connectionsOverview').classList.toggle('d-none', invoiceMode);
+    document.getElementById('createConnectionBlock').classList.add('collapse');
+    document.getElementById('createConnectionBlock').classList.remove('show');
+    document.getElementById('newConnectionBtn').classList.toggle('d-none', invoiceMode);
+    document.getElementById('invoiceProcessingOverview').classList.toggle('d-none', !invoiceMode);
+    if (invoiceMode) loadInvoiceSyncRuns();
+    else loadInternetPage();
+  }
+
+  function refreshActiveTab() {
+    if (activeTab === 'invoices') return loadInvoiceSyncRuns();
+    return loadInternetPage();
   }
 
   function toggleCreateValueFields() {
@@ -845,6 +1124,315 @@
       .join('');
   }
 
+  async function loadInternetVendors() {
+    const select = document.getElementById('connectionVendorInput');
+    try {
+      const response = await fetch('/api/v1/vendors?is_active=true&is_internet_provider=true&limit=100');
+      const vendors = response.ok ? await response.json() : [];
+      select.innerHTML = '<option value="">Vælg internetleverandør</option>' + vendors
+        .map((vendor) => `<option value="${vendor.id}">${escapeHtml(vendor.name)}</option>`).join('');
+      const quickVendor = document.getElementById('quickVendor');
+      if (quickVendor) quickVendor.innerHTML = '<option value="">Vælg leverandør…</option>' + vendors
+        .map((vendor) => `<option value="${vendor.id}">${escapeHtml(vendor.name)}</option>`).join('');
+    } catch (error) {
+      select.innerHTML = '<option value="">Kunne ikke hente leverandører</option>';
+    }
+  }
+
+  function quickCustomerLabel(item) {
+    return `${item.id} · ${item.name || '-'}`;
+  }
+
+  function resolveQuickCustomerId() {
+    const raw = document.getElementById('quickCustomerLookup').value.trim();
+    const normalized = raw.toLowerCase();
+    const match = quickCustomerOptions.find((item) =>
+      quickCustomerLabel(item).toLowerCase() === normalized
+      || String(item.name || '').trim().toLowerCase() === normalized
+      || String(item.id) === raw
+    );
+    const id = match ? Number(match.id) : null;
+    document.getElementById('quickCustomerId').value = id || '';
+    if (match && !document.getElementById('quickConnectionName').value.trim()) {
+      document.getElementById('quickConnectionName').value = `Internet - ${match.name}`;
+    }
+    if (match) {
+      const customerAddress = [match.address, match.postal_code, match.city].filter(Boolean).join(', ');
+      if (customerAddress) document.getElementById('quickAddress').value = customerAddress;
+      suggestQuickSharedHead();
+    }
+    updateQuickSetupSummary();
+    return id;
+  }
+
+  async function searchQuickCustomers(query) {
+    const q = String(query || '').trim();
+    const results = document.getElementById('quickCustomerResults');
+    if (q.length < 2) {
+      quickCustomerOptions = [];
+      results.innerHTML = '';
+      results.classList.add('d-none');
+      return;
+    }
+    const response = await fetch(`/api/v1/search/customers?q=${encodeURIComponent(q)}`);
+    if (document.getElementById('quickCustomerLookup').value.trim() !== q) return;
+    if (response.status === 401) {
+      quickCustomerOptions = [];
+      results.innerHTML = '<div class="p-3 text-danger"><strong>Din session er udløbet.</strong><br><a href="/login">Log ind igen</a> og åbn derefter guiden på ny.</div>';
+      results.classList.remove('d-none');
+      return;
+    }
+    if (!response.ok) {
+      quickCustomerOptions = [];
+      results.innerHTML = `<div class="p-3 text-danger">Kunderne kunne ikke hentes (fejl ${response.status}).</div>`;
+      results.classList.remove('d-none');
+      return;
+    }
+    quickCustomerOptions = response.ok ? await response.json() : [];
+    results.innerHTML = quickCustomerOptions.length
+      ? quickCustomerOptions.map((item) => `
+          <button class="quick-customer-result" type="button" data-quick-customer-id="${item.id}">
+            <strong>${escapeHtml(item.name || '-')}</strong>
+            <span class="small text-muted ms-2">${item.cvr_nummer ? `CVR ${escapeHtml(item.cvr_nummer)}` : `ID ${item.id}`}</span>
+            ${item.address ? `<div class="small text-muted">${escapeHtml([item.address, item.postal_code, item.city].filter(Boolean).join(', '))}</div>` : ''}
+          </button>`).join('')
+      : '<div class="small text-muted p-3">Ingen kunder fundet</div>';
+    results.classList.remove('d-none');
+  }
+
+  function selectQuickCustomer(customerId) {
+    const customer = quickCustomerOptions.find((item) => Number(item.id) === Number(customerId));
+    if (!customer) return;
+    document.getElementById('quickCustomerLookup').value = customer.name || quickCustomerLabel(customer);
+    document.getElementById('quickCustomerId').value = String(customer.id);
+    document.getElementById('quickCustomerResults').classList.add('d-none');
+    if (!document.getElementById('quickConnectionName').value.trim()) {
+      document.getElementById('quickConnectionName').value = `Internet - ${customer.name}`;
+    }
+    const customerAddress = [customer.address, customer.postal_code, customer.city].filter(Boolean).join(', ');
+    if (customerAddress) document.getElementById('quickAddress').value = customerAddress;
+    suggestQuickSharedHead();
+    updateQuickSetupSummary();
+  }
+
+  async function loadQuickProducts() {
+    const response = await fetch('/api/v1/products?limit=1000&is_active=true');
+    const products = response.ok ? await response.json() : [];
+    quickProductOptions = products.filter((item) => {
+      const text = `${item.name || ''} ${item.short_description || ''}`.toLowerCase();
+      const network = item.attributes_json?.network || {};
+      return network.kind === 'internet_access' || /internet|fiber|bredb/.test(text);
+    });
+    document.getElementById('quickProduct').innerHTML = '<option value="">Vælg internetprodukt…</option>'
+      + quickProductOptions.map((item) => `<option value="${item.id}" data-price="${Number(item.sales_price || 0)}">${escapeHtml(item.name || '-')} · ${formatDKK(item.sales_price || 0)}</option>`).join('');
+  }
+
+  function selectQuickSetupType(type) {
+    quickSetupType = type;
+    document.querySelectorAll('[data-quick-type]').forEach((button) => button.classList.toggle('active', button.dataset.quickType === type));
+    document.getElementById('quickTypeHint').classList.add('d-none');
+    document.getElementById('quickSetupFields').classList.remove('d-none');
+    document.getElementById('quickSetupSubmit').classList.remove('d-none');
+    const isBmcnet = type === 'bmcnet';
+    const isShared = type === 'shared';
+    document.getElementById('quickSharedHeadWrap').classList.toggle('d-none', !isBmcnet);
+    document.getElementById('quickConnectionModeWrap').classList.toggle('d-none', isBmcnet || isShared);
+    document.getElementById('quickCustomerWrap').classList.toggle('d-none', isShared);
+    document.getElementById('quickOwnerWrap').classList.toggle('d-none', !isShared);
+    document.querySelectorAll('.quick-subscription-field').forEach((node) => node.classList.toggle('d-none', isShared));
+    document.getElementById('quickConnectionStepTitle').textContent = isShared ? '2. Forbindelse' : '3. Forbindelse';
+    document.getElementById('quickAdvancedConnectionFields').classList.toggle('d-none', isBmcnet);
+    document.getElementById('quickBmcnetNotesWrap').classList.toggle('d-none', !isBmcnet);
+    document.querySelectorAll('.quick-physical-field').forEach((node) => node.classList.toggle('d-none', isBmcnet));
+    if (isBmcnet || isShared) document.getElementById('quickConnectionMode').value = 'new';
+    document.getElementById('quickSetupSubmit').innerHTML = isBmcnet
+      ? '<i class="bi bi-check2-circle me-1"></i>Opret BMCnet og abonnement'
+      : isShared
+        ? '<i class="bi bi-check2-circle me-1"></i>Opret delt hovedfiber'
+        : '<i class="bi bi-check2-circle me-1"></i>Opret forbindelse og abonnement';
+    toggleQuickConnectionMode();
+  }
+
+  function toggleQuickConnectionMode() {
+    const existing = document.getElementById('quickConnectionMode').value === 'existing';
+    document.getElementById('quickExistingWrap').classList.toggle('d-none', !existing);
+    document.querySelectorAll('.quick-new-field').forEach((node) => node.classList.toggle('d-none', existing));
+    document.querySelectorAll('.quick-physical-field').forEach((node) => node.classList.toggle('d-none', existing || quickSetupType === 'bmcnet'));
+    updateQuickSetupSummary();
+  }
+
+  async function populateQuickConnections() {
+    let connections = [];
+    try {
+      const response = await fetch('/api/v1/internet-connections');
+      connections = response.ok ? await response.json() : [];
+    } catch (error) {
+      connections = allConnections;
+    }
+    document.getElementById('quickExistingConnection').innerHTML = '<option value="">Vælg forbindelse…</option>'
+      + connections.filter((item) => !item.subscription_id).map((item) => `<option value="${item.id}">${escapeHtml(item.name || `#${item.id}`)} · ${escapeHtml(item.customer_name || 'Ingen kunde')}</option>`).join('');
+    quickSharedHeadOptions = connections.filter((item) => item.is_shared_head);
+    document.getElementById('quickSharedHead').innerHTML = '<option value="">Vælg hovedforbindelse…</option>'
+      + quickSharedHeadOptions.map((item) => `<option value="${item.id}">${escapeHtml(item.name || `#${item.id}`)}${item.address ? ` · ${escapeHtml(item.address)}` : ''}</option>`).join('');
+  }
+
+  function normalizeQuickAddress(value) {
+    return String(value || '')
+      .normalize('NFD').replace(/[\u0300-\u036f]/g, '')
+      .toLowerCase().replace(/[^a-z0-9]+/g, ' ').trim();
+  }
+
+  function quickEditDistance(left, right) {
+    const previous = Array.from({length: right.length + 1}, (_, index) => index);
+    for (let i = 1; i <= left.length; i += 1) {
+      let diagonal = previous[0];
+      previous[0] = i;
+      for (let j = 1; j <= right.length; j += 1) {
+        const above = previous[j];
+        previous[j] = Math.min(
+          previous[j] + 1,
+          previous[j - 1] + 1,
+          diagonal + (left[i - 1] === right[j - 1] ? 0 : 1),
+        );
+        diagonal = above;
+      }
+    }
+    return previous[right.length];
+  }
+
+  function quickTokenSimilarity(left, right) {
+    if (left === right) return 1;
+    return 1 - (quickEditDistance(left, right) / Math.max(left.length, right.length, 1));
+  }
+
+  function quickAddressMatchScore(input, candidate) {
+    const wanted = normalizeQuickAddress(input);
+    const existing = normalizeQuickAddress(candidate);
+    if (!wanted || !existing) return 0;
+    if (wanted === existing) return 100;
+    const wantedParts = wanted.split(' ').filter((part) => part.length > 1 && !/^\d+$/.test(part));
+    const existingParts = existing.split(' ').filter((part) => part.length > 1 && !/^\d+$/.test(part));
+    const tokenScore = wantedParts.length
+      ? wantedParts.reduce((sum, part) => sum + Math.max(0, ...existingParts.map((candidatePart) => quickTokenSimilarity(part, candidatePart))), 0) / wantedParts.length
+      : 0;
+    const wantedNumbers = wanted.match(/\b\d+[a-z]?\b/g) || [];
+    const existingNumbers = new Set(existing.match(/\b\d+[a-z]?\b/g) || []);
+    const wantedPostal = wantedNumbers.find((part) => /^\d{4}$/.test(part));
+    const wantedHouse = wantedNumbers.find((part) => part !== wantedPostal);
+    const samePostal = Boolean(wantedPostal && existingNumbers.has(wantedPostal));
+    const sameHouseNumber = Boolean(wantedHouse && existingNumbers.has(wantedHouse));
+    return Math.round((tokenScore * 65) + (sameHouseNumber ? 25 : 0) + (samePostal ? 10 : 0));
+  }
+
+  function suggestQuickSharedHead() {
+    if (quickSetupType !== 'bmcnet') return;
+    const address = document.getElementById('quickAddress').value.trim();
+    const select = document.getElementById('quickSharedHead');
+    const hint = document.getElementById('quickSharedHeadSuggestion');
+    if (address.length < 4) {
+      hint.className = 'small text-muted mt-1';
+      hint.textContent = 'Skriv installationsadressen, så foreslår systemet en hovedforbindelse.';
+      return;
+    }
+    const matches = quickSharedHeadOptions
+      .map((item) => ({item, score: quickAddressMatchScore(address, item.address)}))
+      .filter((match) => match.score >= 55)
+      .sort((a, b) => b.score - a.score);
+    if (!matches.length) {
+      hint.className = 'small text-warning mt-1';
+      hint.textContent = 'Ingen delt hovedforbindelse matcher adressen. Vælg manuelt.';
+      return;
+    }
+    const best = matches[0];
+    select.value = String(best.item.id);
+    hint.className = 'small text-success fw-semibold mt-1';
+    hint.innerHTML = `<i class="bi bi-check-circle me-1"></i>Foreslået ud fra adressen: ${escapeHtml(best.item.name || `#${best.item.id}`)}${best.item.address ? ` · ${escapeHtml(best.item.address)}` : ''}`;
+    updateQuickSetupSummary();
+  }
+
+  function updateQuickSetupSummary() {
+    const customer = quickCustomerOptions.find((item) => Number(item.id) === Number(document.getElementById('quickCustomerId').value || 0));
+    const product = quickProductOptions.find((item) => Number(item.id) === Number(document.getElementById('quickProduct').value || 0));
+    const existing = document.getElementById('quickConnectionMode').value === 'existing';
+    const connectionText = existing
+      ? document.getElementById('quickExistingConnection').selectedOptions[0]?.textContent || 'vælg forbindelse'
+      : document.getElementById('quickConnectionName').value.trim() || 'ny forbindelse';
+    const owner = quickSetupType === 'shared' ? 'BMC Networks (delefiber)' : (customer?.name || 'vælg kunde');
+    document.getElementById('quickSetupSummary').innerHTML = quickSetupType === 'shared'
+      ? `<strong>Kontrol:</strong> ${escapeHtml(owner)} · ${escapeHtml(connectionText)}. Der oprettes kun en delt hovedforbindelse — intet produkt eller abonnement.`
+      : `<strong>Kontrol:</strong> ${escapeHtml(owner)} · ${escapeHtml(product?.name || 'vælg produkt')} · ${escapeHtml(connectionText)}. Abonnementet oprettes som kladde.`;
+  }
+
+  async function submitQuickSetup() {
+    const feedback = document.getElementById('quickSetupFeedback');
+    const button = document.getElementById('quickSetupSubmit');
+    const customerId = resolveQuickCustomerId();
+    const productId = Number(document.getElementById('quickProduct').value || 0) || null;
+    const existing = document.getElementById('quickConnectionMode').value === 'existing';
+    const payload = {
+      customer_id: customerId,
+      product_id: productId,
+      start_date: document.getElementById('quickStartDate').value,
+      connection_id: existing ? (Number(document.getElementById('quickExistingConnection').value || 0) || null) : null,
+      connection_name: existing ? null : document.getElementById('quickConnectionName').value.trim(),
+      vendor_id: existing ? null : (Number(document.getElementById('quickVendor').value || 0) || null),
+      circuit_number: document.getElementById('quickCircuit').value.trim() || null,
+      address: document.getElementById('quickAddress').value.trim() || null,
+      technology: document.getElementById('quickTechnology').value.trim() || null,
+      download_mbps: Number(document.getElementById('quickDownload').value || 0) || null,
+      upload_mbps: Number(document.getElementById('quickUpload').value || 0) || null,
+      monthly_cost: Number(document.getElementById('quickCost').value || 0),
+      unit_price: document.getElementById('quickPrice').value === '' ? null : Number(document.getElementById('quickPrice').value),
+      billing_interval: document.getElementById('quickInterval').value,
+      billing_day: Number(document.getElementById('quickBillingDay').value || 1),
+      notes: (quickSetupType === 'bmcnet' ? document.getElementById('quickBmcnetNotes').value : document.getElementById('quickNotes').value).trim() || null,
+      shared_fiber: quickSetupType === 'shared',
+    };
+    if (!quickSetupType) {
+      feedback.textContent = 'Vælg først fysisk forbindelse eller BMCnet.';
+      return;
+    }
+    const missingSubscription = quickSetupType !== 'shared' && (!payload.customer_id || !payload.product_id || !payload.start_date);
+    if (missingSubscription || (existing ? !payload.connection_id : !payload.connection_name)) {
+      feedback.textContent = quickSetupType === 'shared'
+        ? 'Skriv et navn til hovedforbindelsen.'
+        : 'Vælg kunde, produkt, startdato og forbindelse.';
+      return;
+    }
+    button.disabled = true;
+    feedback.textContent = 'Opretter og forbinder…';
+    try {
+      const sharedHeadId = Number(document.getElementById('quickSharedHead').value || 0) || null;
+      if (quickSetupType === 'bmcnet' && !sharedHeadId) throw new Error('Vælg en delt hovedforbindelse.');
+      const endpoint = quickSetupType === 'bmcnet'
+        ? `/api/v1/internet-connections/${sharedHeadId}/bmcnet-connections`
+        : '/api/v1/internet-connections/quick-setup';
+      const requestPayload = quickSetupType === 'bmcnet' ? {
+        customer_id: payload.customer_id,
+        case_title: payload.connection_name,
+        service_label: payload.connection_name,
+        address: payload.address,
+        billing_interval: payload.billing_interval,
+        billing_day: payload.billing_day,
+        start_date: payload.start_date,
+        internet_product_id: payload.product_id,
+        internet_unit_price: payload.unit_price,
+        notes: payload.notes,
+      } : payload;
+      const response = await fetch(endpoint, {method:'POST', headers:{'Content-Type':'application/json'}, body:JSON.stringify(requestPayload)});
+      if (!response.ok) throw new Error(await response.text());
+      const result = await response.json();
+      const connectionLink = `<a href="/economy/internet-connections/${result.connection.id}">Åbn forbindelsen</a>`;
+      const subscriptionLink = result.sag?.id ? ` · <a href="/sag/${result.sag.id}/v3?tab=subscription">Åbn abonnementet</a>` : '';
+      feedback.innerHTML = `Oprettet. ${connectionLink}${subscriptionLink}`;
+      await loadInternetPage();
+    } catch (error) {
+      feedback.textContent = `Kunne ikke oprette: ${error.message}`;
+    } finally {
+      button.disabled = false;
+    }
+  }
+
   document.addEventListener('DOMContentLoaded', async () => {
     document.getElementById('searchInput').addEventListener('keydown', (event) => {
       if (event.key === 'Enter') loadInternetPage();
@@ -852,8 +1440,36 @@
     document.getElementById('connectionSubscriptionInput').addEventListener('change', () => {
       document.getElementById('connectionSubscriptionIdInput').value = resolveSubscriptionId(document.getElementById('connectionSubscriptionInput').value) || '';
     });
+    document.getElementById('quickCustomerLookup').addEventListener('input', (event) => {
+      document.getElementById('quickCustomerId').value = '';
+      clearTimeout(quickCustomerTimer);
+      quickCustomerTimer = setTimeout(() => searchQuickCustomers(event.target.value), 220);
+    });
+    document.getElementById('quickCustomerLookup').addEventListener('change', resolveQuickCustomerId);
+    document.getElementById('quickCustomerResults').addEventListener('click', (event) => {
+      const button = event.target.closest('[data-quick-customer-id]');
+      if (button) selectQuickCustomer(Number(button.dataset.quickCustomerId));
+    });
+    document.getElementById('quickProduct').addEventListener('change', (event) => {
+      const option = event.target.selectedOptions[0];
+      document.getElementById('quickPrice').value = option?.value ? option.dataset.price || '' : '';
+      updateQuickSetupSummary();
+    });
+    document.getElementById('quickAddress').addEventListener('input', suggestQuickSharedHead);
+    ['quickExistingConnection','quickConnectionName','quickStartDate','quickInterval','quickBillingDay'].forEach((id) => document.getElementById(id)?.addEventListener('change', updateQuickSetupSummary));
+    document.getElementById('quickSetupModal').addEventListener('show.bs.modal', async () => {
+      quickSetupType = null;
+      document.querySelectorAll('[data-quick-type]').forEach((button) => button.classList.remove('active'));
+      document.getElementById('quickTypeHint').classList.remove('d-none');
+      document.getElementById('quickSetupFields').classList.add('d-none');
+      document.getElementById('quickSetupSubmit').classList.add('d-none');
+      if (!document.getElementById('quickStartDate').value) document.getElementById('quickStartDate').value = new Date().toISOString().slice(0, 10);
+      await loadQuickProducts();
+      await populateQuickConnections();
+      toggleQuickConnectionMode();
+    });
     toggleCreateValueFields();
-    await loadSubscriptionOptions();
+    await Promise.all([loadSubscriptionOptions(), loadInternetVendors()]);
     await Promise.all([loadInternetPage(), loadInvoiceSyncRuns()]);
   });
 </script>

app/modules/orders/backend/economic_export.py

@@ -2,16 +2,77 @@ import json
 import logging
 from datetime import date
 from typing import Any, Dict, List, Optional
+from urllib.parse import quote
 
 import aiohttp
 from fastapi import HTTPException
 
 from app.core.config import settings
 from app.core.database import execute_query, execute_query_single
+from app.core.economic_write_policy import assert_economic_write_allowed
 
 logger = logging.getLogger(__name__)
 
 
+def _economic_error_message(status: int, response_text: str) -> str:
+    """Return a useful, bounded e-conomic validation error without headers or credentials."""
+    raw = str(response_text or "").strip()
+    messages: List[str] = []
+    try:
+        payload = json.loads(raw)
+    except (TypeError, ValueError):
+        payload = None
+
+    def collect(value: Any, prefix: str = "") -> None:
+        if isinstance(value, dict):
+            for key, child in value.items():
+                if str(key).lower() in {"developerhint", "logid", "httpstatuscode"}:
+                    continue
+                collect(child, f"{prefix}.{key}".strip("."))
+        elif isinstance(value, list):
+            for child in value:
+                collect(child, prefix)
+        elif value not in (None, "") and str(value) not in messages:
+            label = f"{prefix}: " if prefix else ""
+            messages.append(f"{label}{value}")
+
+    if payload is not None:
+        collect(payload)
+    elif raw:
+        messages.append(raw)
+    detail = " · ".join(messages)[:1200]
+    return f"e-conomic afviste ordren ({status})" + (f": {detail}" if detail else "")
+
+
+def _require_valid_product_numbers(product_numbers: set[str], valid_product_numbers: set[str]) -> List[str]:
+    """Reject priced lines before POST when e-conomic cannot resolve their product."""
+    missing = sorted(product_numbers - valid_product_numbers)
+    if missing:
+        raise HTTPException(
+            status_code=409,
+            detail=(
+                "Ordren blev ikke sendt. Følgende varenumre findes ikke i e-conomic: "
+                + ", ".join(missing)
+                + ". Knyt eller opret varerne under Varer og e-conomic, og prøv igen."
+            ),
+        )
+    return missing
+
+
+def _product_creation_payload(proposal: Dict[str, Any], group_number: int) -> Dict[str, Any]:
+    payload = {
+        "productNumber": proposal["product_number"],
+        "name": str(proposal["name"])[:300],
+        "description": str(proposal.get("description") or proposal["name"])[:2500],
+        "salesPrice": proposal["sales_price"],
+        "barred": False,
+        "productGroup": {"productGroupNumber": group_number},
+    }
+    if proposal.get("ean"):
+        payload["barCode"] = str(proposal["ean"])[:50]
+    return payload
+
+
 class OrdreEconomicExportService:
     """e-conomic export service for global ordre page."""
 
@@ -20,8 +81,17 @@ class OrdreEconomicExportService:
         self.app_secret_token = settings.ECONOMIC_APP_SECRET_TOKEN
         self.agreement_grant_token = settings.ECONOMIC_AGREEMENT_GRANT_TOKEN
 
-        self.read_only = settings.ORDRE_ECONOMIC_READ_ONLY
+        configured_fields = getattr(settings, "model_fields_set", set())
-        self.dry_run = settings.ORDRE_ECONOMIC_DRY_RUN
+        self.read_only = (
+            settings.ORDRE_ECONOMIC_READ_ONLY
+            if "ORDRE_ECONOMIC_READ_ONLY" in configured_fields
+            else settings.ECONOMIC_READ_ONLY
+        )
+        self.dry_run = (
+            settings.ORDRE_ECONOMIC_DRY_RUN
+            if "ORDRE_ECONOMIC_DRY_RUN" in configured_fields
+            else settings.ECONOMIC_DRY_RUN
+        )
         self.default_layout = settings.ORDRE_ECONOMIC_LAYOUT
         self.default_product = settings.ORDRE_ECONOMIC_PRODUCT
 
@@ -57,7 +127,21 @@ class OrdreEconomicExportService:
         notes: Optional[str] = None,
         layout_number: Optional[int] = None,
         user_id: Optional[int] = None,
+        document_key: Optional[str] = None,
+        currency: str = 'DKK',
+        create_missing_products: Optional[Dict[str, int]] = None,
+        export_reference: Optional[str] = None,
+        external_id: Optional[int] = None,
     ) -> Dict[str, Any]:
+        from app.products.backend.economic_documents import active_connection, export_document, preflight, unsaved_key
+        connection = active_connection()
+        if connection:
+            if not self._check_write_permission(f'Export ordre for customer {customer_id}') or settings.ECONOMIC_READ_ONLY or settings.ECONOMIC_DRY_RUN:
+                checked = await preflight(connection, customer_id, lines, layout_number, currency, notes)
+                return {'success': True, 'dry_run': True, 'message': 'Safety mode: valideret uden ekstern skrivning', 'details': checked}
+            return await export_document(connection, 'order', document_key or unsaved_key(customer_id, lines, notes, layout_number),
+                                         customer_id, lines, layout_number, currency, notes, user_id,
+                                         external_id=external_id)
         customer = execute_query_single(
             "SELECT id, name, economic_customer_number FROM customers WHERE id = %s",
             (customer_id,),
@@ -81,7 +165,9 @@ class OrdreEconomicExportService:
         product_map: Dict[int, str] = {}
         if product_ids:
             product_rows = execute_query(
-                "SELECT id, sku_internal FROM products WHERE id = ANY(%s)",
+                """SELECT id, name, sku_internal, ean, short_description, long_description,
+                          sales_price, economic_product_group_number
+                   FROM products WHERE id = ANY(%s)""",
                 (product_ids,),
             ) or []
             product_map = {
@@ -89,8 +175,13 @@ class OrdreEconomicExportService:
                 for row in product_rows
                 if row.get("sku_internal")
             }
+            product_details = {int(row["id"]): row for row in product_rows}
+        else:
+            product_details = {}
 
         economic_lines: List[Dict[str, Any]] = []
+        creation_candidates: Dict[str, Dict[str, Any]] = {}
+        created_product_numbers: List[str] = []
         for line in selected_lines:
             try:
                 quantity = float(line.get("quantity") or 0)
@@ -123,47 +214,170 @@ class OrdreEconomicExportService:
 
             if product_number:
                 line_payload["product"] = {"productNumber": str(product_number)}
+                local_product = product_details.get(int(product_id)) if product_id is not None and str(product_id).isdigit() else None
+                creation_candidates.setdefault(str(product_number), {
+                    "product_number": str(product_number),
+                    "product_id": int(product_id) if product_id is not None and str(product_id).isdigit() else None,
+                    "name": (local_product or {}).get("name") or line_payload["description"],
+                    "description": (local_product or {}).get("long_description") or (local_product or {}).get("short_description") or line_payload["description"],
+                    "ean": (local_product or {}).get("ean") or line.get("ean"),
+                    "sales_price": float((local_product or {}).get("sales_price") or unit_price),
+                    "suggested_group_number": (local_product or {}).get("economic_product_group_number"),
+                })
 
             if discount > 0:
                 line_payload["discountPercentage"] = discount
 
             economic_lines.append(line_payload)
 
-        payload: Dict[str, Any] = {
-            "date": date.today().isoformat(),
-            "currency": "DKK",
-            "customer": {
-                "customerNumber": int(customer["economic_customer_number"]),
-            },
-            "layout": {
-                "layoutNumber": int(layout_number or self.default_layout),
-            },
-            "lines": economic_lines,
-        }
-
-        if notes:
-            payload["notes"] = {"textLine1": str(notes)[:250]}
-
         operation = f"Export ordre for customer {customer_id} to e-conomic"
-        if not self._check_write_permission(operation):
+        write_allowed = self._check_write_permission(operation)
-            return {
-                "success": True,
-                "dry_run": True,
-                "message": "DRY-RUN: Export blocked by safety flags",
-                "details": {
-                    "customer_id": customer_id,
-                    "customer_name": customer.get("name"),
-                    "selected_line_count": len(selected_lines),
-                    "read_only": self.read_only,
-                    "dry_run": self.dry_run,
-                    "user_id": user_id,
-                    "payload": payload,
-                },
-            }
-
-        logger.info("📤 Sending ordre payload to e-conomic: %s", json.dumps(payload, default=str))
 
         async with aiohttp.ClientSession() as session:
+            customer_number = int(customer["economic_customer_number"])
+            async with session.get(
+                f"{self.api_url}/customers/{customer_number}",
+                headers=self._headers(),
+                timeout=aiohttp.ClientTimeout(total=30),
+            ) as customer_response:
+                customer_text = await customer_response.text()
+                if customer_response.status != 200:
+                    logger.error("❌ e-conomic customer lookup failed (%s): %s", customer_response.status, customer_text)
+                    raise HTTPException(
+                        status_code=502,
+                        detail=_economic_error_message(customer_response.status, customer_text),
+                    )
+                economic_customer = await customer_response.json(content_type=None)
+
+            payment_terms = economic_customer.get("paymentTerms")
+            vat_zone = economic_customer.get("vatZone")
+            if not payment_terms or not vat_zone:
+                raise HTTPException(
+                    status_code=502,
+                    detail="e-conomic-kunden mangler betalingsbetingelser eller momszone",
+                )
+
+            product_numbers = {
+                str(line.get("product", {}).get("productNumber") or "").strip()
+                for line in economic_lines
+                if line.get("product")
+            }
+            valid_product_numbers = set()
+            for product_number in product_numbers:
+                if not product_number:
+                    continue
+                async with session.get(
+                    f"{self.api_url}/products/{quote(product_number, safe='')}",
+                    headers=self._headers(),
+                    timeout=aiohttp.ClientTimeout(total=30),
+                ) as product_response:
+                    if product_response.status == 200:
+                        valid_product_numbers.add(product_number)
+                    elif product_response.status == 404:
+                        logger.warning("e-conomic product %s does not exist", product_number)
+                    else:
+                        product_text = await product_response.text()
+                        raise HTTPException(
+                            status_code=502,
+                            detail=_economic_error_message(product_response.status, product_text),
+                        )
+
+            missing_product_numbers = sorted(product_numbers - valid_product_numbers)
+            if missing_product_numbers:
+                async with session.get(
+                    f"{self.api_url}/product-groups?pagesize=1000",
+                    headers=self._headers(), timeout=aiohttp.ClientTimeout(total=30),
+                ) as groups_response:
+                    groups_text = await groups_response.text()
+                    if groups_response.status != 200:
+                        raise HTTPException(502, _economic_error_message(groups_response.status, groups_text))
+                    groups_data = await groups_response.json(content_type=None)
+                groups = [
+                    {"number": row.get("productGroupNumber"), "name": row.get("name") or ""}
+                    for row in (groups_data.get("collection") or []) if row.get("productGroupNumber") is not None
+                ]
+                approved_groups = create_missing_products or {}
+                if any(number not in approved_groups for number in missing_product_numbers):
+                    raise HTTPException(status_code=409, detail={
+                        "code": "economic_products_missing",
+                        "message": "Godkend oprettelse af de manglende varer før ordren eksporteres.",
+                        "products": [creation_candidates[number] for number in missing_product_numbers],
+                        "product_groups": groups,
+                    })
+                if self.read_only or self.dry_run:
+                    raise HTTPException(409, "Safety mode blokerer oprettelse af varer i e-conomic")
+                available_groups = {int(group["number"]) for group in groups}
+                for number in missing_product_numbers:
+                    group_number = int(approved_groups[number])
+                    if group_number not in available_groups:
+                        raise HTTPException(409, f"Varegruppe {group_number} findes ikke i e-conomic")
+                    proposal = creation_candidates[number]
+                    product_payload = _product_creation_payload(proposal, group_number)
+                    assert_economic_write_allowed("POST", "/products")
+                    async with session.post(
+                        f"{self.api_url}/products", headers=self._headers(), json=product_payload,
+                        timeout=aiohttp.ClientTimeout(total=30),
+                    ) as create_response:
+                        create_text = await create_response.text()
+                        if create_response.status not in (200, 201):
+                            raise HTTPException(502, _economic_error_message(create_response.status, create_text))
+                        created = await create_response.json(content_type=None)
+                    if str(created.get("productNumber") or "") != number:
+                        raise HTTPException(502, f"e-conomic oprettede ikke det forventede varenummer {number}")
+                    valid_product_numbers.add(number)
+                    created_product_numbers.append(number)
+            _require_valid_product_numbers(product_numbers, valid_product_numbers)
+
+            customer_layout = economic_customer.get("layout") or {}
+            resolved_layout_number = customer_layout.get("layoutNumber") or self.default_layout
+
+            payload: Dict[str, Any] = {
+                "date": date.today().isoformat(),
+                "currency": str(economic_customer.get("currency") or "DKK"),
+                "customer": {"customerNumber": customer_number},
+                "paymentTerms": payment_terms,
+                "recipient": {
+                    "name": str(economic_customer.get("name") or customer.get("name") or "Kunde"),
+                    "address": str(economic_customer.get("address") or ""),
+                    "zip": str(economic_customer.get("zip") or ""),
+                    "city": str(economic_customer.get("city") or ""),
+                    "country": str(economic_customer.get("country") or ""),
+                    "vatZone": vat_zone,
+                },
+                "layout": {
+                    "layoutNumber": int(resolved_layout_number),
+                },
+                "lines": economic_lines,
+            }
+
+            if notes:
+                payload["notes"] = {"textLine1": str(notes)[:1000]}
+            if external_id is not None:
+                payload["references"] = {"other": str(external_id)[:100]}
+            elif export_reference:
+                payload["references"] = {"other": "BMC-HUB:" + str(export_reference)[:90]}
+
+            if not write_allowed:
+                return {
+                    "success": True,
+                    "dry_run": True,
+                    "message": "DRY-RUN: Export blocked by safety flags",
+                    "details": {
+                        "customer_id": customer_id,
+                        "customer_name": customer.get("name"),
+                        "selected_line_count": len(selected_lines),
+                        "read_only": self.read_only,
+                        "dry_run": self.dry_run,
+                        "user_id": user_id,
+                        "skipped_product_numbers": missing_product_numbers,
+                        "missing_product_numbers": missing_product_numbers,
+                        "payload": payload,
+                    },
+                }
+
+            logger.info("📤 Sending ordre payload to e-conomic: %s", json.dumps(payload, default=str))
+
+            assert_economic_write_allowed("POST", "/orders/drafts")
             async with session.post(
                 f"{self.api_url}/orders/drafts",
                 headers=self._headers(),
@@ -175,7 +389,7 @@ class OrdreEconomicExportService:
                     logger.error("❌ e-conomic export failed (%s): %s", response.status, response_text)
                     raise HTTPException(
                         status_code=502,
-                        detail=f"e-conomic export fejlede ({response.status})",
+                        detail=_economic_error_message(response.status, response_text),
                     )
 
                 export_result = await response.json(content_type=None)
@@ -192,7 +406,15 @@ class OrdreEconomicExportService:
                         "customer_name": customer.get("name"),
                         "selected_line_count": len(selected_lines),
                         "user_id": user_id,
+                        "skipped_product_numbers": missing_product_numbers,
+                        "missing_product_numbers": missing_product_numbers,
                         "economic_response": export_result,
+                        "request_payload": payload,
+                        "economic_customer_number": customer_number,
+                        "currency": payload["currency"],
+                        "layout_number": int(resolved_layout_number),
+                        "economic_order_url": export_result.get("self"),
+                        "created_product_numbers": created_product_numbers,
                     },
                 }
 

app/modules/orders/backend/economic_sync.py

@@ -0,0 +1,182 @@
+"""Safe updates and daily read-only lifecycle checks for e-conomic order drafts."""
+import json
+import logging
+from copy import deepcopy
+from datetime import datetime, timezone, timedelta
+from decimal import Decimal
+from uuid import UUID
+
+from fastapi import HTTPException
+from psycopg2.extras import Json
+
+from app.core.economic_write_policy import approved_order_draft_update
+from app.products.backend.economic_catalog import EconomicClient, RemoteError, query, transaction
+from app.products.backend.economic_documents import active_connection
+
+logger = logging.getLogger(__name__)
+
+
+def _number(value):
+    try:
+        return str(Decimal(str(value or 0)).quantize(Decimal('.01')))
+    except Exception:
+        return '0.00'
+
+
+def _editable_snapshot(payload):
+    return {
+        'notes': ((payload.get('notes') or {}).get('textLine1') or ''),
+        'lines': [{
+            'product_number': ((line.get('product') or {}).get('productNumber')),
+            'description': line.get('description') or '',
+            'quantity': _number(line.get('quantity')),
+            'unit_price': _number(line.get('unitNetPrice')),
+            'discount_percentage': _number(line.get('discountPercentage')),
+        } for line in payload.get('lines') or []],
+    }
+
+
+def build_update_payload(remote, local_lines, notes):
+    """Keep external identity fields and only replace user-editable order content."""
+    allowed = ('date', 'currency', 'customer', 'paymentTerms', 'recipient', 'layout', 'references')
+    payload = {key: deepcopy(remote[key]) for key in allowed if key in remote}
+    remote_lines = remote.get('lines') or []
+    if len(remote_lines) != len(local_lines):
+        raise HTTPException(409, 'Antallet af linjer er ændret. Opret en ny ordre for at tilføje eller fjerne varer.')
+    changed, payload_lines = [], []
+    for remote_line, local in zip(remote_lines, local_lines):
+        if not (remote_line.get('product') or {}).get('productNumber'):
+            raise HTTPException(409, 'En eksisterende e-conomic-linje mangler varenummer og kan ikke opdateres sikkert.')
+        output = {'product': deepcopy(remote_line['product']),
+                  'description': str(local.get('description') or 'Ordrelinje'),
+                  'quantity': float(local.get('quantity') or 0),
+                  'unitNetPrice': float(local.get('unit_price') or 0),
+                  'discountPercentage': float(local.get('discount_percentage') or 0)}
+        if remote_line.get('unit'):
+            output['unit'] = deepcopy(remote_line['unit'])
+        if output['quantity'] <= 0 or output['unitNetPrice'] < 0 or not 0 <= output['discountPercentage'] <= 100:
+            raise HTTPException(422, 'Ugyldig mængde, pris eller rabat')
+        payload_lines.append(output)
+        changed.append(dict(local))
+    payload['lines'] = payload_lines
+    if notes:
+        payload['notes'] = {'textLine1': str(notes)[:1000]}
+    else:
+        payload.pop('notes', None)
+    return payload, changed
+
+
+async def create_update_preview(draft_id, local_lines, notes, actor_id):
+    row = query('SELECT * FROM ordre_drafts WHERE id=%s', (draft_id,), one=True)
+    if not row:
+        raise HTTPException(404, 'Ordren findes ikke')
+    if not row.get('economic_order_number') or row.get('economic_invoice_number') or row.get('sync_status') in ('posted', 'paid'):
+        raise HTTPException(409, 'Kun en åben e-conomic-ordrekladde kan opdateres')
+    connection = active_connection()
+    client = EconomicClient()
+    if connection:
+        await client.verify(connection['id'])
+    try:
+        remote = await client.request('GET', f"orders/drafts/{int(row['economic_order_number'])}")
+    except RemoteError as exc:
+        if exc.status == 404:
+            raise HTTPException(409, 'Ordren er ikke længere en åben kladde. Hent status for at finde fakturaen.') from exc
+        raise HTTPException(502, str(exc)) from exc
+    proposed, saved_lines = build_update_payload(remote, local_lines, notes)
+    before, after = _editable_snapshot(remote), _editable_snapshot(proposed)
+    with transaction() as cur:
+        cur.execute("UPDATE economic_order_update_requests SET status='expired' WHERE draft_id=%s AND status='pending'", (draft_id,))
+        cur.execute('''INSERT INTO economic_order_update_requests
+            (draft_id,economic_order_number,before_snapshot,proposed_payload,proposed_local_lines,requested_by_user_id)
+            VALUES(%s,%s,%s,%s,%s,%s) RETURNING id,expires_at''',
+            (draft_id, str(row['economic_order_number']), Json(before), Json(proposed), Json(saved_lines), actor_id))
+        request_row = cur.fetchone()
+    return {'request_id': str(request_row['id']), 'expires_at': request_row['expires_at'], 'before': before, 'after': after}
+
+
+async def apply_update(request_id, draft_id, actor_id):
+    try:
+        UUID(str(request_id))
+    except ValueError as exc:
+        raise HTTPException(422, 'Ugyldig godkendelsesreference') from exc
+    row = query('''SELECT r.*,d.sync_status,d.economic_invoice_number FROM economic_order_update_requests r
+                   JOIN ordre_drafts d ON d.id=r.draft_id WHERE r.id=%s AND r.draft_id=%s''', (request_id, draft_id), one=True)
+    if not row or row['status'] != 'pending' or row['expires_at'] <= datetime.now(timezone.utc):
+        raise HTTPException(409, 'Godkendelsen er udløbet eller allerede brugt')
+    if row.get('economic_invoice_number') or row.get('sync_status') in ('posted', 'paid'):
+        raise HTTPException(409, 'Ordren er faktureret og kan ikke længere opdateres')
+    client = EconomicClient()
+    remote = await client.request('GET', f"orders/drafts/{int(row['economic_order_number'])}")
+    if _editable_snapshot(remote) != row['before_snapshot']:
+        raise HTTPException(409, 'Ordren er ændret i e-conomic siden forhåndsvisningen. Lav en ny forhåndsvisning.')
+    try:
+        with approved_order_draft_update():
+            response = await client.request('PUT', f"orders/drafts/{int(row['economic_order_number'])}", row['proposed_payload'])
+    except RemoteError as exc:
+        query("UPDATE economic_order_update_requests SET status='failed',error=%s WHERE id=%s", (str(exc), request_id))
+        raise HTTPException(502, str(exc)) from exc
+    with transaction() as cur:
+        cur.execute("SELECT set_config('bmc.economic_order_update',%s,true)", (str(draft_id),))
+        cur.execute('''UPDATE ordre_drafts SET lines_json=%s,notes=%s,export_request_json=%s,
+                       export_response_json=%s,last_sync_at=now(),updated_at=now() WHERE id=%s''',
+                    (Json(row['proposed_local_lines']), (row['proposed_payload'].get('notes') or {}).get('textLine1'),
+                     Json(row['proposed_payload']), Json(response), draft_id))
+        cur.execute("UPDATE economic_order_update_requests SET status='applied',applied_at=now(),response=%s WHERE id=%s", (Json(response), request_id))
+        cur.execute('''INSERT INTO ordre_draft_sync_events(draft_id,event_type,from_status,to_status,event_payload,created_by_user_id)
+                       VALUES(%s,'economic_draft_updated',%s,%s,%s,%s)''',
+                    (draft_id, row['sync_status'], row['sync_status'], Json({'request_id': str(request_id)}), actor_id))
+    return {'status': 'updated', 'economic_order_number': row['economic_order_number']}
+
+
+async def sync_one_draft(draft_id, force=False):
+    row = query('SELECT * FROM ordre_drafts WHERE id=%s', (draft_id,), one=True)
+    if not row or not row.get('economic_order_number'):
+        raise HTTPException(404, 'Ordren har intet e-conomic-ordrenummer')
+    if not force and row.get('economic_last_checked_at') and row['economic_last_checked_at'] > datetime.now(timezone.utc) - timedelta(days=1):
+        return {'status': row.get('economic_document_state') or 'unchanged', 'skipped': True}
+    client = EconomicClient()
+    marker = 'BMC-HUB:' + str(row.get('economic_export_id') or row.get('export_idempotency_key') or '')
+    state, invoice, remote = 'draft', None, None
+    try:
+        remote = await client.request('GET', f"orders/drafts/{int(row['economic_order_number'])}")
+    except RemoteError as exc:
+        if exc.status != 404:
+            query('UPDATE ordre_drafts SET economic_last_checked_at=now(),economic_status_error=%s WHERE id=%s', (str(exc), draft_id))
+            raise
+        booked = await client.collection('invoices/booked')
+        order_number = str(row['economic_order_number'])
+        matches = [x for x in booked if (
+            (x.get('references') or {}).get('other') == marker
+            or str(x.get('orderNumber') or (x.get('references') or {}).get('orderNumber') or '') == order_number
+        )]
+        if len(matches) == 1:
+            remote, invoice, state = matches[0], str(matches[0].get('bookedInvoiceNumber') or matches[0].get('invoiceNumber')), 'posted'
+            paid = await client.collection('invoices/paid')
+            if any(str(x.get('bookedInvoiceNumber') or x.get('invoiceNumber')) == invoice for x in paid):
+                state = 'paid'
+        else:
+            state = 'not_found'
+    payment = 'paid' if state == 'paid' else ('unpaid' if state == 'posted' else None)
+    with transaction() as cur:
+        cur.execute('''UPDATE ordre_drafts SET economic_invoice_number=COALESCE(%s,economic_invoice_number),
+            sync_status=CASE WHEN %s='paid' THEN 'paid' WHEN %s='posted' THEN 'posted' ELSE sync_status END,
+            economic_document_state=%s,economic_payment_status=%s,economic_status_response=%s,
+            economic_status_error=NULL,economic_last_checked_at=now(),last_sync_at=now(),updated_at=now() WHERE id=%s''',
+            (invoice,state,state,state,payment,Json(remote or {}),draft_id))
+        if state in ('posted','paid') and state != row.get('sync_status'):
+            cur.execute('''INSERT INTO ordre_draft_sync_events(draft_id,event_type,from_status,to_status,event_payload)
+                           VALUES(%s,'economic_status_sync',%s,%s,%s)''', (draft_id,row.get('sync_status'),state,Json({'invoice_number':invoice,'payment_status':payment})))
+    return {'status': state, 'invoice_number': invoice, 'payment_status': payment, 'skipped': False}
+
+
+async def sync_due_drafts():
+    rows = query("""SELECT id FROM ordre_drafts WHERE economic_order_number IS NOT NULL
+                  AND sync_status IN ('exported','posted')
+                  AND (economic_last_checked_at IS NULL OR economic_last_checked_at < now()-interval '1 day')
+                  ORDER BY economic_last_checked_at NULLS FIRST LIMIT 100""") or []
+    for row in rows:
+        try:
+            await sync_one_draft(row['id'])
+        except Exception:
+            logger.exception('Daglig e-conomic-statuskontrol fejlede for ordre %s', row['id'])
+    return {'checked': len(rows)}

app/modules/orders/backend/router.py

@@ -12,7 +12,42 @@ from app.modules.orders.backend.service import aggregate_order_lines
 
 logger = logging.getLogger(__name__)
 router = APIRouter()
-ALLOWED_SYNC_STATUSES = {"pending", "exported", "failed", "posted", "paid"}
+ALLOWED_SYNC_STATUSES = {"pending", "uncertain", "exported", "failed", "posted", "paid"}
+
+
+def _economic_order_number(export_result: Dict[str, Any]) -> Any:
+    """Normalize legacy and catalog-aware e-conomic export response fields."""
+    return (
+        export_result.get("economic_order_number")
+        or export_result.get("economic_draft_id")
+        or export_result.get("draftOrderNumber")
+        or export_result.get("order_number")
+        or export_result.get("orderNumber")
+    )
+
+
+def _validate_sync_status_number(sync_status: str, incoming: Any, existing: Any) -> None:
+    if sync_status in {"exported", "posted", "paid"} and not (incoming if incoming is not None else existing):
+        raise HTTPException(409, "Status kan ikke sættes til eksporteret uden et e-conomic-ordrenummer")
+
+
+def _snapshot_lines(lines):
+    from app.products.backend.economic_documents import active_connection, snapshot_draft_lines
+    return snapshot_draft_lines(lines) if active_connection() else lines
+
+
+async def _check_draft_prices(http_request, customer_id, lines, draft_id=None):
+    from app.products.backend.economic_documents import active_connection
+    if not active_connection():
+        return
+    from app.core.auth_dependencies import get_current_user, security
+    from app.core.auth_service import AuthService
+    from app.products.backend.economic_pricing import validate_manual_prices
+    from app.core.database import execute_query_single
+    actor = await get_current_user(http_request, await security(http_request))
+    saved = execute_query_single('SELECT customer_id,lines_json FROM ordre_drafts WHERE id=%s', (draft_id,)) if draft_id else None
+    saved_lines = _safe_json_field(saved['lines_json']) if saved and saved['customer_id'] == customer_id else []
+    validate_manual_prices(lines, customer_id, actor.get('is_superadmin') or AuthService.user_has_permission(actor['id'], 'economic.pricing.override'), saved_lines)
 
 
 class OrdreLineInput(BaseModel):
@@ -25,7 +60,9 @@ class OrdreLineInput(BaseModel):
     discount_percentage: float = Field(default=0, ge=0, le=100)
     unit: Optional[str] = None
     product_id: Optional[int] = None
+    ean: Optional[str] = None
     selected: bool = True
+    currency: str = Field(default='DKK', pattern='^[A-Z]{3}$')
 
 
 class OrdreExportRequest(BaseModel):
@@ -35,6 +72,8 @@ class OrdreExportRequest(BaseModel):
     layout_number: Optional[int] = None
     draft_id: Optional[int] = None
     force_export: bool = False
+    currency: str = Field(default='DKK', pattern='^[A-Z]{3}$')
+    create_missing_products: Dict[str, int] = Field(default_factory=dict)
 
 
 class OrdreDraftUpsertRequest(BaseModel):
@@ -49,6 +88,15 @@ class OrdreDraftConsolidateRequest(BaseModel):
     draft_ids: List[int] = Field(..., min_length=2)
 
 
+class EconomicDraftUpdatePreviewRequest(BaseModel):
+    lines: List[Dict[str, Any]]
+    notes: Optional[str] = None
+
+
+class EconomicDraftUpdateConfirmRequest(BaseModel):
+    request_id: str
+
+
 def _safe_json_field(value: Any) -> Any:
     if value is None:
         return None
@@ -138,6 +186,16 @@ async def export_ordre(request: OrdreExportRequest, http_request: Request):
     """Export selected ordre lines to e-conomic draft order."""
     try:
         user_id = _get_user_id_from_request(http_request)
+        from app.products.backend.economic_documents import active_connection
+        if active_connection() or request.create_missing_products:
+            from app.core.auth_dependencies import get_current_user, security
+            from app.core.auth_service import AuthService
+            actor = await get_current_user(http_request, await security(http_request))
+            if not actor.get('is_superadmin') and not AuthService.user_has_permission(actor['id'], 'economic.documents.export'):
+                raise HTTPException(403, 'Du mangler rettighed til e-conomic-eksport')
+            if request.create_missing_products and not actor.get('is_superadmin') and not AuthService.user_has_permission(actor['id'], 'economic.catalog.manage'):
+                raise HTTPException(403, 'Du mangler rettighed til at oprette varer i e-conomic')
+            user_id = actor['id']
         previous_status = None
         export_idempotency_key = None
 
@@ -173,12 +231,18 @@ async def export_ordre(request: OrdreExportRequest, http_request: Request):
             )
 
         line_payload = [line.model_dump() for line in request.lines]
+        await _check_draft_prices(http_request, request.customer_id, line_payload, request.draft_id)
         export_result = await ordre_economic_export_service.export_order(
             customer_id=request.customer_id,
             lines=line_payload,
             notes=request.notes,
             layout_number=request.layout_number,
             user_id=user_id,
+            document_key=f'order-draft:{request.draft_id}' if request.draft_id else None,
+            currency=request.currency,
+            create_missing_products=request.create_missing_products,
+            export_reference=export_idempotency_key,
+            external_id=request.draft_id,
         )
 
         exported_line_keys = [line.get("line_key") for line in line_payload if line.get("line_key")]
@@ -199,16 +263,22 @@ async def export_ordre(request: OrdreExportRequest, http_request: Request):
                     "timestamp": datetime.utcnow().isoformat(),
                 }
 
-            economic_order_number = (
+            economic_order_number = _economic_order_number(export_result)
-                export_result.get("economic_order_number")
-                or export_result.get("order_number")
-                or export_result.get("orderNumber")
-            )
             economic_invoice_number = (
                 export_result.get("economic_invoice_number")
                 or export_result.get("invoice_number")
                 or export_result.get("invoiceNumber")
             )
+            if not export_result.get("dry_run") and not economic_order_number:
+                raise HTTPException(502, "e-conomic returnerede intet ordrenummer. Kladden er ikke markeret som eksporteret.")
+            details = export_result.get("details") or {}
+            request_payload = details.get("request_payload") or {}
+            response_payload = details.get("economic_response") or {}
+            net_amount = sum(
+                float(line.get("quantity") or 0) * float(line.get("unitNetPrice") or 0)
+                * (1 - float(line.get("discountPercentage") or 0) / 100)
+                for line in (request_payload.get("lines") or [])
+            )
             target_sync_status = "pending" if export_result.get("dry_run") else "exported"
 
             execute_query(
@@ -219,6 +289,17 @@ async def export_ordre(request: OrdreExportRequest, http_request: Request):
                     export_idempotency_key = %s,
                     economic_order_number = COALESCE(%s, economic_order_number),
                     economic_invoice_number = COALESCE(%s, economic_invoice_number),
+                    economic_export_id = %s,
+                    economic_order_url = %s,
+                    exported_economic_customer_number = %s,
+                    exported_currency = %s,
+                    exported_layout_number = %s,
+                    exported_net_amount = %s,
+                    export_request_json = %s::jsonb,
+                    export_response_json = %s::jsonb,
+                    exported_created_products = %s::jsonb,
+                    last_export_error = NULL,
+                    exported_by_user_id = %s,
                     last_sync_at = CURRENT_TIMESTAMP,
                     last_exported_at = CURRENT_TIMESTAMP,
                     updated_at = CURRENT_TIMESTAMP
@@ -230,6 +311,16 @@ async def export_ordre(request: OrdreExportRequest, http_request: Request):
                     export_idempotency_key,
                     str(economic_order_number) if economic_order_number is not None else None,
                     str(economic_invoice_number) if economic_invoice_number is not None else None,
+                    export_result.get("export_id") or export_idempotency_key,
+                    details.get("economic_order_url"),
+                    str(details.get("economic_customer_number") or "") or None,
+                    details.get("currency"),
+                    details.get("layout_number"),
+                    net_amount,
+                    json.dumps(request_payload, ensure_ascii=False),
+                    json.dumps(response_payload, ensure_ascii=False),
+                    json.dumps(details.get("created_product_numbers") or [], ensure_ascii=False),
+                    user_id,
                     request.draft_id,
                 ),
             )
@@ -244,12 +335,33 @@ async def export_ordre(request: OrdreExportRequest, http_request: Request):
                     "idempotency_key": export_idempotency_key,
                     "economic_order_number": economic_order_number,
                     "economic_invoice_number": economic_invoice_number,
+                    "economic_export_id": export_result.get("export_id") or export_idempotency_key,
+                    "economic_customer_number": details.get("economic_customer_number"),
+                    "currency": details.get("currency"),
+                    "layout_number": details.get("layout_number"),
+                    "net_amount": net_amount,
+                    "created_product_numbers": details.get("created_product_numbers") or [],
                 },
                 user_id,
             )
 
         return export_result
-    except HTTPException:
+    except HTTPException as exc:
+        is_preview = isinstance(exc.detail, dict) and exc.detail.get("code") == "economic_products_missing"
+        if request.draft_id and not is_preview:
+            try:
+                from app.core.database import execute_query
+                execute_query(
+                    "UPDATE ordre_drafts SET last_export_error=%s,last_sync_at=CURRENT_TIMESTAMP,updated_at=CURRENT_TIMESTAMP WHERE id=%s",
+                    (str(exc.detail)[:2000], request.draft_id),
+                )
+                _log_sync_event(
+                    request.draft_id, "export_failed", previous_status, previous_status,
+                    {"status_code": exc.status_code, "message": str(exc.detail)[:1000],
+                     "idempotency_key": export_idempotency_key}, user_id,
+                )
+            except Exception as log_exc:
+                logger.warning("Kunne ikke gemme eksportfejl for kladde %s: %s", request.draft_id, log_exc)
         raise
     except Exception as e:
         logger.error("❌ Error exporting ordre to e-conomic: %s", e, exc_info=True)
@@ -300,7 +412,13 @@ async def list_ordre_drafts(
 async def get_ordre_draft(draft_id: int, http_request: Request):
     """Get single ordre draft with lines payload (no user filtering)."""
     try:
-        query = "SELECT * FROM ordre_drafts WHERE id = %s LIMIT 1"
+        query = """SELECT d.*, c.name AS customer_name,
+                          c.economic_customer_number AS current_economic_customer_number,
+                          u.full_name AS exported_by_name
+                   FROM ordre_drafts d
+                   LEFT JOIN customers c ON c.id = d.customer_id
+                   LEFT JOIN users u ON u.user_id = d.exported_by_user_id
+                   WHERE d.id = %s LIMIT 1"""
         params = (draft_id,)
 
         from app.core.database import execute_query_single
@@ -318,10 +436,41 @@ async def get_ordre_draft(draft_id: int, http_request: Request):
         raise HTTPException(status_code=500, detail="Failed to fetch ordre draft")
 
 
+async def _require_economic_order_update(http_request: Request) -> Dict[str, Any]:
+    from app.core.auth_dependencies import get_current_user, security
+    from app.core.auth_service import AuthService
+    actor = await get_current_user(http_request, await security(http_request))
+    if not actor.get('is_superadmin') and not AuthService.user_has_permission(actor['id'], 'economic.orders.update'):
+        raise HTTPException(403, 'Du mangler rettighed til at opdatere e-conomic-ordrekladder')
+    return actor
+
+
+@router.post('/ordre/drafts/{draft_id}/economic-update-preview')
+async def preview_economic_draft_update(draft_id: int, payload: EconomicDraftUpdatePreviewRequest, http_request: Request):
+    actor = await _require_economic_order_update(http_request)
+    from app.modules.orders.backend.economic_sync import create_update_preview
+    return await create_update_preview(draft_id, payload.lines, payload.notes, actor['id'])
+
+
+@router.post('/ordre/drafts/{draft_id}/economic-update-confirm')
+async def confirm_economic_draft_update(draft_id: int, payload: EconomicDraftUpdateConfirmRequest, http_request: Request):
+    actor = await _require_economic_order_update(http_request)
+    from app.modules.orders.backend.economic_sync import apply_update
+    return await apply_update(payload.request_id, draft_id, actor['id'])
+
+
+@router.post('/ordre/drafts/{draft_id}/economic-status-refresh')
+async def refresh_economic_draft_status(draft_id: int, http_request: Request):
+    await _require_economic_order_update(http_request)
+    from app.modules.orders.backend.economic_sync import sync_one_draft
+    return await sync_one_draft(draft_id, force=True)
+
+
 @router.post("/ordre/drafts")
 async def create_ordre_draft(request: OrdreDraftUpsertRequest, http_request: Request):
     """Create a new ordre draft."""
     try:
+        await _check_draft_prices(http_request, request.customer_id, request.lines)
         user_id = _get_user_id_from_request(http_request)
         from app.core.database import execute_query
 
@@ -342,7 +491,7 @@ async def create_ordre_draft(request: OrdreDraftUpsertRequest, http_request: Req
         params = (
             request.title,
             request.customer_id,
-            json.dumps(request.lines, ensure_ascii=False),
+            json.dumps(_snapshot_lines(request.lines), ensure_ascii=False),
             request.notes,
             request.layout_number,
             user_id,
@@ -350,6 +499,8 @@ async def create_ordre_draft(request: OrdreDraftUpsertRequest, http_request: Req
         )
         result = execute_query(query, params)
         return result[0]
+    except HTTPException:
+        raise
     except Exception as e:
         logger.error("❌ Error creating ordre draft: %s", e, exc_info=True)
         raise HTTPException(status_code=500, detail="Failed to create ordre draft")
@@ -364,6 +515,7 @@ async def get_ordre_draft_sync_summary(http_request: Request):
         query = """
             SELECT
                 COUNT(*) FILTER (WHERE sync_status = 'pending') AS pending_count,
+                COUNT(*) FILTER (WHERE sync_status = 'uncertain') AS uncertain_count,
                 COUNT(*) FILTER (WHERE sync_status = 'exported') AS exported_count,
                 COUNT(*) FILTER (WHERE sync_status = 'failed') AS failed_count,
                 COUNT(*) FILTER (WHERE sync_status = 'posted') AS posted_count,
@@ -373,6 +525,7 @@ async def get_ordre_draft_sync_summary(http_request: Request):
         """
         return execute_query_single(query, ()) or {
             "pending_count": 0,
+            "uncertain_count": 0,
             "exported_count": 0,
             "failed_count": 0,
             "posted_count": 0,
@@ -417,12 +570,13 @@ async def update_ordre_draft_sync_status(draft_id: int, payload: Dict[str, Any],
 
         from app.core.database import execute_query_single
         previous = execute_query_single(
-            "SELECT sync_status FROM ordre_drafts WHERE id = %s",
+            "SELECT sync_status, economic_order_number FROM ordre_drafts WHERE id = %s",
             (draft_id,)
         )
         if not previous:
             raise HTTPException(status_code=404, detail="Draft not found")
         from_status = (previous.get("sync_status") or "pending").strip().lower()
+        _validate_sync_status_number(sync_status, economic_order_number, previous.get("economic_order_number"))
 
         values.append(draft_id)
         from app.core.database import execute_query
@@ -525,6 +679,20 @@ async def list_ordre_draft_sync_events(
 async def update_ordre_draft(draft_id: int, request: OrdreDraftUpsertRequest, http_request: Request):
     """Update existing ordre draft."""
     try:
+        from app.core.database import execute_query_single
+        existing = execute_query_single('SELECT customer_id,lines_json,notes,layout_number,sync_status FROM ordre_drafts WHERE id=%s', (draft_id,))
+        if not existing:
+            raise HTTPException(status_code=404, detail="Draft not found")
+        if (existing.get('sync_status') or '').lower() in {'exported','posted','paid'}:
+            content_changed = (
+                existing.get('customer_id') != request.customer_id
+                or (_safe_json_field(existing.get('lines_json')) or []) != request.lines
+                or (existing.get('notes') or None) != (request.notes or None)
+                or existing.get('layout_number') != request.layout_number
+            )
+            if content_changed:
+                raise HTTPException(409, 'Brug “Opdatér e-conomic-kladde”, så ændringen forhåndsvises og gemmes begge steder.')
+        await _check_draft_prices(http_request, request.customer_id, request.lines, draft_id)
         from app.core.database import execute_query
 
         query = """
@@ -541,7 +709,7 @@ async def update_ordre_draft(draft_id: int, request: OrdreDraftUpsertRequest, ht
         params = (
             request.title,
             request.customer_id,
-            json.dumps(request.lines, ensure_ascii=False),
+            json.dumps(_snapshot_lines(request.lines), ensure_ascii=False),
             request.notes,
             request.layout_number,
             draft_id,

app/modules/orders/templates/create.html

@@ -344,9 +344,9 @@
                 const index = line.originalIndex;
                 const isManual = line.source_type === 'manual';
                 const descriptionField = isManual 
-                    ? `<input type="text" class="form-control form-control-sm" value="${escapeHtml(line.description || '')}" 
+                    ? `<textarea class="form-control form-control-sm" rows="2" style="min-width:260px; resize:vertical;"
-                        onchange="ordreLines[${index}].description = this.value;">`
+                        onchange="ordreLines[${index}].description = this.value;">${escapeHtml(line.description || '')}</textarea>`
-                    : escapeHtml(line.description || '-');
+                    : `<span style="white-space:pre-line">${escapeHtml(line.description || '-')}</span>`;
 
                 const manualActions = isManual
                     ? `

app/modules/orders/templates/detail.html

@@ -88,6 +88,8 @@
             <button class="btn btn-success" onclick="addManualLine()"><i class="bi bi-plus-circle me-1"></i>Tilføj linje</button>
             <button class="btn btn-primary" onclick="saveOrder()"><i class="bi bi-save me-1"></i>Gem</button>
             <button class="btn btn-warning" onclick="exportOrder()"><i class="bi bi-cloud-upload me-1"></i>Eksporter til e-conomic</button>
+            <button class="btn btn-outline-primary" onclick="previewPrices()">Kontrollér nye priser</button>
+            <a class="btn btn-outline-primary" href="/settings/economic-products">Varekoblinger og eksportfejl</a>
         </div>
     </div>
 
@@ -95,8 +97,9 @@
         <i class="bi bi-shield-exclamation me-1"></i>
         <strong>Safety mode aktiv:</strong> e-conomic eksport er read-only eller dry-run.
     </div>
+    <div id="exportErrorBanner" class="alert alert-danger d-none"></div>
 
-    <div class="d-flex justify-content-end mb-3">
+    <div id="forceExportWrap" class="d-flex justify-content-end mb-3">
         <div class="form-check form-switch">
             <input class="form-check-input" type="checkbox" id="forceExportToggle">
             <label class="form-check-label" for="forceExportToggle">Force export (brug kun ved retry)</label>
@@ -115,6 +118,7 @@
                 <div class="info-item">
                     <div class="info-label">Kunde ID</div>
                     <input type="number" id="customerId" class="form-control" placeholder="Kunde ID">
+                    <div id="customerIdentity" class="small text-muted mt-1">-</div>
                 </div>
             </div>
             <div class="col-md-3">
@@ -145,13 +149,37 @@
         <div class="col-md-3"><div class="summary-card"><div class="summary-title">Sidst opdateret</div><div id="updatedAt" class="summary-value">-</div></div></div>
     </div>
 
+    <div id="exportReceiptCard" class="card mb-3 d-none">
+        <div class="card-header d-flex justify-content-between align-items-center">
+            <strong><i class="bi bi-receipt-cutoff me-1"></i>Eksportkvittering</strong>
+            <a id="economicOrderLink" class="btn btn-sm btn-outline-primary d-none" target="_blank" rel="noopener">Åbn i e-conomic</a>
+        </div>
+        <div class="card-body"><div class="row g-3">
+            <div class="col-md-3"><div class="small text-muted">Ordrenummer</div><div id="receiptOrderNumber" class="fw-semibold">-</div></div>
+            <div class="col-md-3"><div class="small text-muted">e-conomic-kunde</div><div id="receiptCustomer">-</div></div>
+            <div class="col-md-2"><div class="small text-muted">Periode</div><div id="receiptPeriod">-</div></div>
+            <div class="col-md-2"><div class="small text-muted">Valuta / layout</div><div id="receiptCurrencyLayout">-</div></div>
+            <div class="col-md-2"><div class="small text-muted">Eksporteret af</div><div id="receiptUser">-</div></div>
+            <div class="col-md-3"><div class="small text-muted">Eksporteret</div><div id="receiptExportedAt">-</div></div>
+            <div class="col-md-3"><div class="small text-muted">Nettobeløb</div><div id="receiptNetAmount">-</div></div>
+            <div class="col-md-6"><div class="small text-muted">Intern eksportreference</div><div id="receiptExportId" class="font-monospace small text-break">-</div></div>
+            <div id="receiptProductsWrap" class="col-12 d-none"><div class="small text-muted">Oprettede varer</div><div id="receiptProducts">-</div></div>
+        </div></div>
+    </div>
+
     <div class="sync-card">
         <div class="d-flex flex-wrap justify-content-between align-items-center gap-2 mb-3">
             <div>
-                <h5 class="mb-1"><i class="bi bi-arrow-repeat me-2"></i>Sync Lifecycle</h5>
+                <h5 class="mb-1"><i class="bi bi-arrow-repeat me-2"></i>Eksport og status</h5>
-                <div class="text-muted small">Manuel statusstyring og audit events for denne ordre</div>
+                <div class="text-muted small">Status, e-conomic-numre og historik for ordren</div>
             </div>
             <div class="d-flex gap-2">
+                <button id="economicUpdateBtn" class="btn btn-outline-primary btn-sm d-none" onclick="previewEconomicUpdate()">
+                    <i class="bi bi-pencil-square me-1"></i>Opdatér e-conomic-kladde
+                </button>
+                <button id="economicStatusBtn" class="btn btn-outline-secondary btn-sm d-none" onclick="refreshEconomicStatus()">
+                    <i class="bi bi-cloud-arrow-down me-1"></i>Hent status nu
+                </button>
                 <button class="btn btn-outline-secondary btn-sm" onclick="loadSyncEvents(0)">
                     <i class="bi bi-arrow-clockwise me-1"></i>Opdater events
                 </button>
@@ -166,6 +194,7 @@
                 <div class="sync-label">Sync status</div>
                 <select id="syncStatusSelect" class="form-select form-select-sm">
                     <option value="pending">pending</option>
+                    <option value="uncertain">uncertain</option>
                     <option value="exported">exported</option>
                     <option value="failed">failed</option>
                     <option value="posted">posted</option>
@@ -176,7 +205,7 @@
                 <div class="sync-label">e-conomic ordre nr.</div>
                 <input id="economicOrderNumber" type="text" class="form-control form-control-sm" placeholder="fx 12345">
             </div>
-            <div class="col-md-3">
+            <div class="col-md-3" id="invoiceNumberEditWrap">
                 <div class="sync-label">e-conomic faktura nr.</div>
                 <input id="economicInvoiceNumber" type="text" class="form-control form-control-sm" placeholder="fx 998877">
             </div>
@@ -200,15 +229,19 @@
                 <div class="sync-label">Ordrenummer</div>
                 <div id="economicOrderNumberView" class="sync-value">-</div>
             </div>
-            <div class="col-md-3">
+            <div class="col-md-3" id="invoiceNumberViewWrap">
                 <div class="sync-label">Fakturanummer</div>
                 <div id="economicInvoiceNumberView" class="sync-value">-</div>
             </div>
+            <div class="col-md-3">
+                <div class="sync-label">Betalingsstatus</div>
+                <div id="economicPaymentStatusView" class="sync-value">-</div>
+            </div>
         </div>
 
         <div class="row g-2 align-items-end mb-3">
             <div class="col-md-3">
-                <label class="form-label mb-1">Event type</label>
+                <label class="form-label mb-1">Hændelse</label>
                 <input id="eventTypeFilter" type="text" class="form-control form-control-sm" placeholder="fx export_success">
             </div>
             <div class="col-md-2">
@@ -292,6 +325,37 @@
             </div>
         </div>
     </div>
+
+    <div class="modal fade" id="economicProductPreviewModal" tabindex="-1" aria-hidden="true">
+        <div class="modal-dialog modal-xl modal-dialog-scrollable">
+            <div class="modal-content">
+                <div class="modal-header">
+                    <div>
+                        <h5 class="modal-title">Varer oprettes før eksport</h5>
+                        <div class="text-muted small">Kontrollér værdierne. Først efter godkendelse oprettes varerne og ordrekladden.</div>
+                    </div>
+                    <button type="button" class="btn-close" data-bs-dismiss="modal" aria-label="Luk"></button>
+                </div>
+                <div class="modal-body">
+                    <div class="alert alert-info"><i class="bi bi-info-circle me-1"></i>Der skrives ikke noget til e-conomic, før du vælger <strong>Opret varer og eksportér</strong>.</div>
+                    <div id="economicProductPreviewRows"></div>
+                </div>
+                <div class="modal-footer">
+                    <button type="button" class="btn btn-outline-secondary" data-bs-dismiss="modal">Annuller</button>
+                    <button type="button" class="btn btn-primary" id="confirmEconomicProductsBtn" onclick="confirmEconomicProductCreation()">
+                        <i class="bi bi-box-arrow-up-right me-1"></i>Opret varer og eksportér
+                    </button>
+                </div>
+            </div>
+        </div>
+    </div>
+    <div class="modal fade" id="economicUpdatePreviewModal" tabindex="-1" aria-hidden="true">
+        <div class="modal-dialog modal-xl modal-dialog-scrollable"><div class="modal-content">
+            <div class="modal-header"><div><h5 class="modal-title">Opdatér e-conomic-ordrekladde</h5><div class="text-muted small">Kontrollér før og efter. Kun den åbne ordrekladde ændres.</div></div><button type="button" class="btn-close" data-bs-dismiss="modal"></button></div>
+            <div class="modal-body"><div class="alert alert-info">Der skrives først til e-conomic, når du vælger <strong>Godkend og opdatér</strong>.</div><div id="economicUpdateComparison"></div></div>
+            <div class="modal-footer"><button class="btn btn-outline-secondary" data-bs-dismiss="modal">Annuller</button><button class="btn btn-primary" onclick="confirmEconomicUpdate()">Godkend og opdatér</button></div>
+        </div></div>
+    </div>
 </div>
 {% endblock %}
 
@@ -304,6 +368,8 @@
     let syncEventsOffset = 0;
     let syncEventsTotal = 0;
     let detailToast = null;
+    let pendingEconomicProductPreview = null;
+    let pendingEconomicUpdateId = null;
 
     function showToast(message, variant = 'dark') {
         const toastEl = document.getElementById('detailToast');
@@ -322,8 +388,8 @@
         detailToast.show();
     }
 
-    function formatCurrency(value) {
+    function formatCurrency(value, currency = 'DKK') {
-        return new Intl.NumberFormat('da-DK', { style: 'currency', currency: 'DKK' }).format(Number(value || 0));
+        return new Intl.NumberFormat('da-DK', { style: 'currency', currency: currency || 'DKK' }).format(Number(value || 0));
     }
 
     function formatDate(dateStr) {
@@ -354,6 +420,7 @@
         if (normalized === 'posted') return '<span class="badge bg-info text-dark">posted</span>';
         if (normalized === 'exported') return '<span class="badge bg-primary">exported</span>';
         if (normalized === 'failed') return '<span class="badge bg-danger">failed</span>';
+        if (normalized === 'uncertain') return '<span class="badge bg-warning text-dark">uafklaret</span>';
         return '<span class="badge bg-warning text-dark">pending</span>';
     }
 
@@ -366,6 +433,32 @@
         document.getElementById('lastSyncAt').textContent = formatDate(orderData.last_sync_at);
         document.getElementById('economicOrderNumberView').textContent = orderData.economic_order_number || '-';
         document.getElementById('economicInvoiceNumberView').textContent = orderData.economic_invoice_number || '-';
+        const showInvoice = ['posted', 'paid'].includes(String(orderData.sync_status || '').toLowerCase()) || Boolean(orderData.economic_invoice_number);
+        document.getElementById('invoiceNumberEditWrap').classList.toggle('d-none', !showInvoice);
+        document.getElementById('invoiceNumberViewWrap').classList.toggle('d-none', !showInvoice);
+        document.getElementById('forceExportWrap').classList.toggle('d-none', ['uncertain', 'exported', 'posted', 'paid'].includes(String(orderData.sync_status || '').toLowerCase()));
+
+        const hasReceipt = Boolean(orderData.economic_order_number || orderData.economic_export_id);
+        document.getElementById('exportReceiptCard').classList.toggle('d-none', !hasReceipt);
+        if (hasReceipt) {
+            document.getElementById('receiptOrderNumber').textContent = orderData.economic_order_number || '-';
+            document.getElementById('receiptCustomer').textContent = orderData.exported_economic_customer_number || orderData.current_economic_customer_number || '-';
+            const period = orderData.coverage_start && orderData.coverage_end
+                ? `${orderData.coverage_start} – ${orderData.coverage_end}`
+                : (String(orderData.invoice_aggregate_key || '').match(/\d{4}-\d{2}$/) || [])[0] || '-';
+            document.getElementById('receiptPeriod').textContent = period;
+            document.getElementById('receiptCurrencyLayout').textContent = `${orderData.exported_currency || 'DKK'} / ${orderData.exported_layout_number || orderData.layout_number || '-'}`;
+            document.getElementById('receiptUser').textContent = orderData.exported_by_name || '-';
+            document.getElementById('receiptExportedAt').textContent = formatDate(orderData.last_exported_at);
+            document.getElementById('receiptNetAmount').textContent = formatCurrency(orderData.exported_net_amount, orderData.exported_currency || 'DKK');
+            document.getElementById('receiptExportId').textContent = orderData.economic_export_id || orderData.export_idempotency_key || '-';
+            const createdProducts = Array.isArray(orderData.exported_created_products) ? orderData.exported_created_products : [];
+            document.getElementById('receiptProductsWrap').classList.toggle('d-none', !createdProducts.length);
+            document.getElementById('receiptProducts').textContent = createdProducts.join(', ');
+            const link = document.getElementById('economicOrderLink');
+            link.classList.toggle('d-none', !orderData.economic_order_url);
+            if (orderData.economic_order_url) link.href = orderData.economic_order_url;
+        }
     }
 
     function renderLines() {
@@ -378,9 +471,11 @@
 
         tbody.innerHTML = orderLines.map((line, index) => {
             const isExportedLine = line.export_status === 'exported';
-            const descriptionField = `<input type="text" class="form-control form-control-sm" value="${escapeHtml(line.description || '')}" 
+            const mayEditExportedDraft = isExportedLine && orderData && orderData.sync_status === 'exported' && !orderData.economic_invoice_number;
-                    ${isExportedLine ? 'disabled' : ''}
+            const lockLine = isExportedLine && !mayEditExportedDraft;
-                    onchange="orderLines[${index}].description = this.value;">`;
+            const descriptionField = `<textarea class="form-control form-control-sm" rows="2" style="min-width:260px; resize:vertical;"
+                    ${lockLine ? 'disabled' : ''}
+                    onchange="orderLines[${index}].description = this.value;">${escapeHtml(line.description || '')}</textarea>`;
             
             const exportStatus = line.export_status || '-';
             const statusBadge = exportStatus === 'exported' 
@@ -406,17 +501,17 @@
                     <td>${descriptionField}</td>
                     <td style="min-width:100px;">
                         <input type="number" min="0.01" step="0.01" class="form-control form-control-sm" value="${Number(line.quantity || 1)}"
-                            ${isExportedLine ? 'disabled' : ''}
+                            ${lockLine ? 'disabled' : ''}
                             onchange="orderLines[${index}].quantity = Number(this.value || 0); updateLineAmount(${index});">
                     </td>
                     <td style="min-width:120px;">
                         <input type="number" min="0" step="0.01" class="form-control form-control-sm" value="${Number(line.unit_price || 0)}"
-                            ${isExportedLine ? 'disabled' : ''}
+                            ${lockLine ? 'disabled' : ''}
                             onchange="orderLines[${index}].unit_price = Number(this.value || 0); updateLineAmount(${index});">
                     </td>
                     <td style="min-width:110px;">
                         <input type="number" min="0" max="100" step="0.01" class="form-control form-control-sm" value="${Number(line.discount_percentage || 0)}"
-                            ${isExportedLine ? 'disabled' : ''}
+                            ${lockLine ? 'disabled' : ''}
                             onchange="orderLines[${index}].discount_percentage = Number(this.value || 0); updateLineAmount(${index});">
                     </td>
                     <td id="lineAmount-${index}" class="fw-semibold">${formatCurrency(line.amount)}</td>
@@ -502,7 +597,7 @@
             const product = data.product;
             line.product_id = product.id || line.product_id || null;
             line.description = product.name || product.product_name || line.description || '';
-            if (!Number(line.unit_price || 0) && product.sales_price != null) {
+            if (line.unit_price == null && product.sales_price != null) {
                 line.unit_price = Number(product.sales_price || 0);
             }
             if (product.ean) {
@@ -542,7 +637,8 @@
                 discount_percentage: Number(line.discountPercentage || 0),
                 amount: Number(line.totalNetAmount || 0),
                 unit: line.unit || 'stk',
-                product_id: line.product.productNumber || null,
+                product_id: null,
+                economic_product_number: line.product.productNumber || null,
                 selected: line.selected !== false,
                 export_status: line.export_status || null,
             };
@@ -569,13 +665,25 @@
 
             document.getElementById('orderTitle').value = orderData.title || '';
             document.getElementById('customerId').value = orderData.customer_id || '';
+            document.getElementById('customerIdentity').textContent = orderData.customer_name
+                ? `${orderData.customer_name} · e-conomic ${orderData.current_economic_customer_number || 'ikke koblet'}`
+                : '-';
             document.getElementById('layoutNumber').value = orderData.layout_number || '';
             document.getElementById('orderNotes').value = orderData.notes || '';
             
-            const hasExported = orderData.last_exported_at ? true : false;
+            const hasExported = ['exported', 'posted', 'paid'].includes(String(orderData.sync_status || '').toLowerCase());
-            document.getElementById('orderStatus').innerHTML = hasExported 
+            const isUncertain = String(orderData.sync_status || '').toLowerCase() === 'uncertain';
+            document.getElementById('orderStatus').innerHTML = hasExported
                 ? '<span class="badge bg-success">Eksporteret</span>' 
-                : '<span class="badge bg-warning text-dark">Ikke eksporteret</span>';
+                : isUncertain ? '<span class="badge bg-warning text-dark">Uafklaret</span>'
+                : '<span class="badge bg-light text-dark border">Ikke eksporteret</span>';
+            const errorBanner = document.getElementById('exportErrorBanner');
+            errorBanner.textContent = orderData.last_export_error ? `Seneste eksportfejl: ${orderData.last_export_error}` : '';
+            errorBanner.classList.toggle('d-none', !orderData.last_export_error);
+            const openEconomicDraft = orderData.sync_status === 'exported' && orderData.economic_order_number && !orderData.economic_invoice_number;
+            document.getElementById('economicUpdateBtn').classList.toggle('d-none', !openEconomicDraft);
+            document.getElementById('economicStatusBtn').classList.toggle('d-none', !orderData.economic_order_number);
+            document.getElementById('economicPaymentStatusView').textContent = orderData.economic_payment_status || (orderData.economic_document_state === 'draft' ? 'Ikke faktureret' : '-');
 
             document.getElementById('createdAt').textContent = formatDate(orderData.created_at);
             document.getElementById('updatedAt').textContent = formatDate(orderData.updated_at);
@@ -666,9 +774,18 @@
         }
 
         body.innerHTML = items.map((event) => {
-            const payload = typeof event.event_payload === 'object'
+            const data = typeof event.event_payload === 'object' ? event.event_payload : {};
-                ? JSON.stringify(event.event_payload, null, 2)
+            let payload = String(event.event_payload || '');
-                : String(event.event_payload || '');
+            if (event.event_type === 'export_success') {
+                payload = `Ordre ${data.economic_order_number || '-'} · Kunde ${data.economic_customer_number || '-'} · ${data.currency || '-'} · Layout ${data.layout_number || '-'} · ${formatCurrency(data.net_amount, data.currency)}`;
+                if ((data.created_product_numbers || []).length) payload += ` · Oprettede varer: ${data.created_product_numbers.join(', ')}`;
+            } else if (event.event_type === 'export_attempt') {
+                payload = data.force_export ? 'Tvungen geneksport startet' : 'Eksport startet';
+            } else if (event.event_type === 'sync_status_manual_update') {
+                payload = `Manuel statusændring${data.economic_order_number ? ` · Ordre ${data.economic_order_number}` : ''}`;
+            } else if (typeof event.event_payload === 'object') {
+                payload = Object.entries(data).map(([key, value]) => `${key}: ${value ?? '-'}`).join(' · ');
+            }
 
             return `
                 <tr>
@@ -676,7 +793,7 @@
                     <td><span class="badge bg-light text-dark border">${escapeHtml(event.event_type || '-')}</span></td>
                     <td>${escapeHtml(event.from_status || '-')}</td>
                     <td>${escapeHtml(event.to_status || '-')}</td>
-                    <td><pre class="event-payload mb-0">${escapeHtml(payload)}</pre></td>
+                    <td><div class="event-payload">${escapeHtml(payload)}</div></td>
                 </tr>
             `;
         }).join('');
@@ -761,7 +878,99 @@
         }
     }
 
-    async function exportOrder() {
+    async function previewEconomicUpdate() {
+        try {
+            const res = await fetch(`/api/v1/ordre/drafts/${draftId}/economic-update-preview`, {
+                method: 'POST', headers: {'Content-Type':'application/json'},
+                body: JSON.stringify({lines: orderLines, notes: document.getElementById('orderNotes').value || null}),
+            });
+            const data = await res.json();
+            if (!res.ok) throw new Error(data.detail || 'Forhåndsvisning fejlede');
+            pendingEconomicUpdateId = data.request_id;
+            const before = data.before || {}, after = data.after || {};
+            const rows = (after.lines || []).map((line, i) => {
+                const old = (before.lines || [])[i] || {};
+                return `<tr><td>${escapeHtml(line.product_number || '-')}</td><td style="white-space:pre-line">${escapeHtml(old.description)} → ${escapeHtml(line.description)}</td><td>${escapeHtml(old.quantity)} → ${escapeHtml(line.quantity)}</td><td>${escapeHtml(old.unit_price)} → ${escapeHtml(line.unit_price)}</td><td>${escapeHtml(old.discount_percentage)} → ${escapeHtml(line.discount_percentage)}</td></tr>`;
+            }).join('');
+            document.getElementById('economicUpdateComparison').innerHTML = `<div class="mb-3"><strong>Noter:</strong> ${escapeHtml(before.notes || '-')} → ${escapeHtml(after.notes || '-')}</div><div class="table-responsive"><table class="table table-sm"><thead><tr><th>Vare</th><th>Beskrivelse</th><th>Antal</th><th>Pris</th><th>Rabat %</th></tr></thead><tbody>${rows}</tbody></table></div>`;
+            bootstrap.Modal.getOrCreateInstance(document.getElementById('economicUpdatePreviewModal')).show();
+        } catch (err) { showToast(err.message, 'danger'); }
+    }
+
+    async function confirmEconomicUpdate() {
+        if (!pendingEconomicUpdateId) return;
+        try {
+            const res = await fetch(`/api/v1/ordre/drafts/${draftId}/economic-update-confirm`, {method:'POST',headers:{'Content-Type':'application/json'},body:JSON.stringify({request_id:pendingEconomicUpdateId})});
+            const data = await res.json();
+            if (!res.ok) throw new Error(data.detail || 'Opdateringen fejlede');
+            bootstrap.Modal.getInstance(document.getElementById('economicUpdatePreviewModal'))?.hide();
+            pendingEconomicUpdateId = null;
+            showToast('e-conomic-ordrekladden er opdateret', 'success');
+            await loadOrder();
+        } catch (err) { showToast(err.message, 'danger'); }
+    }
+
+    async function refreshEconomicStatus() {
+        try {
+            const res = await fetch(`/api/v1/ordre/drafts/${draftId}/economic-status-refresh`, {method:'POST'});
+            const data = await res.json();
+            if (!res.ok) throw new Error(data.detail || 'Statuskontrol fejlede');
+            showToast(data.invoice_number ? `Faktura ${data.invoice_number}: ${data.payment_status || data.status}` : 'Ordren er stadig en åben kladde', 'success');
+            await loadOrder();
+        } catch (err) { showToast(err.message, 'danger'); }
+    }
+
+    async function previewPrices() {
+        try {
+            const url = `/api/v1/economic/ordre-drafts/${draftId}/reprice`;
+            const res = await fetch(url, {method:'POST', headers:{'Content-Type':'application/json'}, body:'{}'});
+            const preview = await res.json();
+            if (!res.ok) throw Error(preview.detail || 'Prisberegning fejlede');
+            const summary = preview.changes.map(x => `${x.description}: ${x.before} → ${x.after}`).join('\n');
+            if (!preview.changes.length) { showToast('Ingen prisændringer foreslået. Abonnementspriser bevares.', 'info'); return; }
+            if (!confirm('Genberegn den GEMTE kladde? Ikke-gemte ændringer indgår ikke.\nAbonnementspriser bevares.\n\n'+summary)) return;
+            const saved = await fetch(url, {method:'POST',headers:{'Content-Type':'application/json'},body:JSON.stringify({token:preview.token})});
+            const data = await saved.json();
+            if (!saved.ok) throw Error(data.detail || 'Kunne ikke gemme priser');
+            await loadOrder();
+        } catch (err) { showToast(err.message, 'danger'); }
+    }
+
+    function showEconomicProductPreview(detail) {
+        pendingEconomicProductPreview = detail;
+        const groups = detail.product_groups || [];
+        document.getElementById('economicProductPreviewRows').innerHTML = (detail.products || []).map((product, index) => {
+            const options = groups.map(group => {
+                const selected = Number(product.suggested_group_number) === Number(group.number) ? ' selected' : '';
+                return `<option value="${Number(group.number)}"${selected}>${escapeHtml(group.number)} · ${escapeHtml(group.name)}</option>`;
+            }).join('');
+            return `<div class="card mb-3" data-economic-product="${escapeHtml(product.product_number)}">
+                <div class="card-header d-flex justify-content-between align-items-center">
+                    <strong>Opret produkt ${escapeHtml(product.product_number)}</strong>
+                    <span class="badge bg-success">${formatCurrency(product.sales_price)}</span>
+                </div>
+                <div class="card-body"><div class="row g-3">
+                    <div class="col-md-4"><div class="small text-muted">Navn</div><div>${escapeHtml(product.name || '-')}</div></div>
+                    <div class="col-md-4"><div class="small text-muted">EAN / stregkode</div><div>${escapeHtml(product.ean || '-')}</div></div>
+                    <div class="col-md-4"><label class="small text-muted" for="economicGroup${index}">Varegruppe</label><select id="economicGroup${index}" class="form-select form-select-sm" data-product-group>${options}</select></div>
+                    <div class="col-12"><div class="small text-muted">Beskrivelse</div><div>${escapeHtml(product.description || '-')}</div></div>
+                </div></div>
+            </div>`;
+        }).join('');
+        bootstrap.Modal.getOrCreateInstance(document.getElementById('economicProductPreviewModal')).show();
+    }
+
+    async function confirmEconomicProductCreation() {
+        if (!pendingEconomicProductPreview) return;
+        const approvals = {};
+        document.querySelectorAll('[data-economic-product]').forEach(card => {
+            approvals[card.dataset.economicProduct] = Number(card.querySelector('[data-product-group]').value);
+        });
+        bootstrap.Modal.getInstance(document.getElementById('economicProductPreviewModal'))?.hide();
+        await exportOrder(approvals);
+    }
+
+    async function exportOrder(createMissingProducts = {}) {
         const customerId = Number(document.getElementById('customerId').value || 0);
         if (!customerId) {
             showToast('Angiv kunde ID før eksport', 'warning');
@@ -782,15 +991,18 @@
                 description: line.description,
                 quantity: Number(line.quantity || 0),
                 unit_price: Number(line.unit_price || 0),
+                currency: line.currency || 'DKK',
                 discount_percentage: Number(line.discount_percentage || 0),
                 unit: line.unit || 'stk',
                 product_id: line.product_id || null,
+                ean: line.ean || null,
                 selected: true,
             })),
             notes: document.getElementById('orderNotes').value || null,
             layout_number: Number(document.getElementById('layoutNumber').value || 0) || null,
             draft_id: draftId,
             force_export: document.getElementById('forceExportToggle').checked,
+            create_missing_products: createMissingProducts,
         };
 
         try {
@@ -801,6 +1013,10 @@
             });
             const data = await res.json();
             if (!res.ok) {
+                if (data.detail && data.detail.code === 'economic_products_missing') {
+                    showEconomicProductPreview(data.detail);
+                    return;
+                }
                 throw new Error(data.detail || 'Eksport fejlede');
             }
 

app/modules/planner/__init__.py

@@ -0,0 +1 @@
+"""Case planning and capacity module."""

app/modules/planner/backend/__init__.py

@@ -0,0 +1 @@
+"""Planner API package."""

app/modules/planner/backend/providers.py

@@ -0,0 +1,34 @@
+"""Provider-neutral, read-only busy-time interface."""
+from typing import Protocol
+
+from app.core.database import execute_query
+
+
+class BusyTimeProvider(Protocol):
+    def get_busy(self, user_ids: list[int], starts_at, ends_at) -> list[dict]: ...
+    def statuses(self, user_ids: list[int]) -> list[dict]: ...
+
+
+class DatabaseBusyTimeProvider:
+    """Cache adapter used by Outlook/Google sync jobs without exposing meeting data."""
+
+    def get_busy(self, user_ids, starts_at, ends_at):
+        if not user_ids:
+            return []
+        return execute_query(
+            """SELECT user_id, starts_at, ends_at, provider FROM planner_external_busy
+               WHERE user_id = ANY(%s) AND starts_at < %s AND ends_at > %s""",
+            (user_ids, ends_at, starts_at),
+        ) or []
+
+    def statuses(self, user_ids):
+        if not user_ids:
+            return []
+        return execute_query(
+            """SELECT user_id, provider, status, last_success_at, last_error_at
+               FROM planner_integrations WHERE user_id = ANY(%s)""",
+            (user_ids,),
+        ) or []
+
+
+busy_time_provider: BusyTimeProvider = DatabaseBusyTimeProvider()

app/modules/planner/backend/router.py

@@ -0,0 +1,460 @@
+from __future__ import annotations
+
+from datetime import date, datetime, time, timedelta, timezone
+from typing import Literal
+from zoneinfo import ZoneInfo
+
+from fastapi import APIRouter, Depends, HTTPException, Query
+from pydantic import BaseModel, Field, model_validator
+from psycopg2.extras import RealDictCursor, Json
+
+from app.core.auth_dependencies import get_current_user
+from app.core.database import execute_query, execute_query_single, get_db_connection, release_db_connection
+from .providers import busy_time_provider
+
+router = APIRouter(prefix="/planner")
+TZ = ZoneInfo("Europe/Copenhagen")
+CLOSED_STATUSES = {"afsluttet", "lukket", "closed", "done", "arkiveret", "archived"}
+
+
+class AllocationInput(BaseModel):
+    sag_id: int
+    user_id: int
+    starts_at: datetime
+    ends_at: datetime
+    note: str | None = Field(default=None, max_length=2000)
+    source: str = Field(default="manual", max_length=40)
+    confirm_conflicts: bool = False
+    locked: bool = False
+
+    @model_validator(mode="after")
+    def valid_period(self):
+        if self.ends_at <= self.starts_at:
+            raise ValueError("Sluttid skal ligge efter starttid")
+        return self
+
+
+class AllocationUpdate(BaseModel):
+    user_id: int | None = None
+    starts_at: datetime | None = None
+    ends_at: datetime | None = None
+    note: str | None = Field(default=None, max_length=2000)
+    version: int
+    confirm_conflicts: bool = False
+    locked: bool | None = None
+
+
+class CaseEstimateInput(BaseModel):
+    estimated_minutes: int | None = Field(default=None, ge=0, le=525600)
+
+
+class PlannerSettingsInput(BaseModel):
+    warning_percent: int = Field(ge=1, le=99)
+    full_percent: int = Field(ge=100, le=300)
+    default_allocation_minutes: int = Field(ge=15, le=1440)
+
+
+def _permissions(user: dict) -> set[str]:
+    return set(user.get("permissions") or [])
+
+
+def _can_view(user: dict) -> bool:
+    return bool(user.get("is_superadmin") or "planner.view" in _permissions(user))
+
+
+def _can_edit(user: dict, target_id: int) -> bool:
+    if user.get("is_superadmin") or "planner.admin" in _permissions(user):
+        return True
+    if target_id == int(user["id"]) and "planner.edit_own" in _permissions(user):
+        return True
+    if "planner.edit_team" not in _permissions(user):
+        return False
+    return bool(execute_query_single(
+        "SELECT 1 FROM planner_team_scope WHERE editor_user_id=%s AND target_user_id=%s",
+        (user["id"], target_id),
+    ))
+
+
+def _require_view(user: dict):
+    if not _can_view(user):
+        raise HTTPException(403, "Du har ikke adgang til Planlæggeren")
+
+
+def _aware(value: datetime) -> datetime:
+    return value.replace(tzinfo=TZ) if value.tzinfo is None else value
+
+
+def _minutes(start, end) -> int:
+    return max(0, round((end - start).total_seconds() / 60))
+
+
+def _merge_minutes(intervals: list[tuple[datetime, datetime]], start: datetime, end: datetime) -> int:
+    clipped = sorted((max(a, start), min(b, end)) for a, b in intervals if a < end and b > start)
+    merged: list[list[datetime]] = []
+    for a, b in clipped:
+        if not merged or a > merged[-1][1]:
+            merged.append([a, b])
+        else:
+            merged[-1][1] = max(merged[-1][1], b)
+    return sum(_minutes(a, b) for a, b in merged)
+
+
+def _sum_minutes(intervals: list[tuple[datetime, datetime]], start: datetime, end: datetime) -> int:
+    """Count every allocation; overlapping jobs each consume assigned capacity."""
+    return sum(_minutes(max(a, start), min(b, end)) for a, b in intervals if a < end and b > start)
+
+
+def _capacity(user_ids: list[int], starts_at: datetime, ends_at: datetime, allocations=None) -> list[dict]:
+    settings = execute_query_single("SELECT * FROM planner_settings WHERE id=1") or {
+        "warning_percent": 80, "full_percent": 100
+    }
+    schedules = execute_query(
+        """SELECT * FROM planner_work_schedules WHERE user_id=ANY(%s) AND active
+           AND (valid_from IS NULL OR valid_from <= %s) AND (valid_to IS NULL OR valid_to >= %s)""",
+        (user_ids, ends_at.date(), starts_at.date()),
+    ) or []
+    absences = execute_query(
+        "SELECT user_id, starts_at, ends_at FROM planner_absences WHERE user_id=ANY(%s) AND starts_at<%s AND ends_at>%s",
+        (user_ids, ends_at, starts_at),
+    ) or []
+    external = busy_time_provider.get_busy(user_ids, starts_at, ends_at)
+    registered = execute_query(
+        """SELECT t.medarbejder_id AS user_id,
+                  COALESCE(t.start_tid,t.worked_date::timestamp,t.created_at) AS registered_at,
+                  COALESCE(t.faktisk_tid_min,ROUND(COALESCE(t.approved_hours,t.original_hours,0)*60))::int AS minutes
+           FROM tmodule_times t JOIN sag_sager s ON s.id=t.sag_id
+           WHERE t.medarbejder_id=ANY(%s)
+             AND COALESCE(t.start_tid,t.worked_date::timestamp,t.created_at)>=%s
+             AND COALESCE(t.start_tid,t.worked_date::timestamp,t.created_at)<%s
+             AND s.deleted_at IS NULL AND LOWER(COALESCE(s.status,'')) <> ALL(%s)""",
+        (user_ids, starts_at, ends_at, list(CLOSED_STATUSES)),
+    ) or []
+    if allocations is None:
+        allocations = execute_query(
+            "SELECT user_id, starts_at, ends_at FROM planner_allocations WHERE deleted_at IS NULL AND user_id=ANY(%s) AND starts_at<%s AND ends_at>%s",
+            (user_ids, ends_at, starts_at),
+        ) or []
+    result = []
+    current = starts_at.astimezone(TZ).date()
+    final = (ends_at - timedelta(microseconds=1)).astimezone(TZ).date()
+    schedule_map = {(r["user_id"], r["weekday"]): r for r in schedules}
+    while current <= final:
+        for uid in user_ids:
+            row = schedule_map.get((uid, current.weekday()))
+            if row:
+                day_start = datetime.combine(current, row["start_time"], TZ)
+                day_end = datetime.combine(current, row["end_time"], TZ)
+                gross = _minutes(day_start, day_end)
+                unavailable = _merge_minutes(
+                    [( _aware(r["starts_at"]), _aware(r["ends_at"]) ) for r in absences + external if r["user_id"] == uid],
+                    day_start, day_end,
+                )
+                available = max(0, gross - int(row["break_minutes"] or 0) - unavailable)
+            else:
+                day_start = datetime.combine(current, time(0), TZ)
+                day_end = day_start + timedelta(days=1)
+                available = 0
+            allocated = _sum_minutes(
+                [(_aware(r["starts_at"]), _aware(r["ends_at"])) for r in allocations if r["user_id"] == uid],
+                day_start, day_end,
+            )
+            percent = round(allocated * 100 / available) if available else (100 if allocated else 0)
+            registered_minutes = sum(
+                int(r.get("minutes") or 0) for r in registered
+                if r["user_id"] == uid and _aware(r["registered_at"]).astimezone(TZ).date() == current
+            )
+            state = "gray" if available == 0 else (
+                "red" if percent >= settings["full_percent"] else
+                "yellow" if percent >= settings["warning_percent"] else "green"
+            )
+            result.append({"user_id": uid, "date": current.isoformat(), "available_minutes": available,
+                           "allocated_minutes": allocated, "percent": percent, "state": state,
+                           "registered_minutes": registered_minutes,
+                           "label": f"{allocated / 60:g} af {available / 60:g} timer planlagt",
+                           "registered_label": f"{registered_minutes / 60:g} timer registreret"})
+        current += timedelta(days=1)
+    return result
+
+
+def _conflicts(user_id, starts_at, ends_at, exclude_id=None) -> tuple[str, dict]:
+    query = """SELECT id FROM planner_allocations WHERE deleted_at IS NULL AND user_id=%s
+               AND starts_at < %s AND ends_at > %s"""
+    params: list = [user_id, ends_at, starts_at]
+    if exclude_id:
+        query += " AND id <> %s"
+        params.append(exclude_id)
+    overlaps = execute_query(query, tuple(params)) or []
+    prospective = (execute_query(
+        "SELECT user_id, starts_at, ends_at FROM planner_allocations WHERE deleted_at IS NULL AND user_id=%s AND starts_at<%s AND ends_at>%s" + (" AND id<>%s" if exclude_id else ""),
+        tuple([user_id, ends_at, starts_at] + ([exclude_id] if exclude_id else [])),
+    ) or []) + [{"user_id": user_id, "starts_at": starts_at, "ends_at": ends_at}]
+    cap = _capacity([user_id], starts_at, ends_at, prospective)
+    overbooked = any(x["state"] == "red" and x["allocated_minutes"] > x["available_minutes"] for x in cap)
+    status = "overlap_and_overbooked" if overlaps and overbooked else "overlap" if overlaps else "overbooked" if overbooked else "none"
+    return status, {"overlapping_ids": [r["id"] for r in overlaps], "capacity": cap}
+
+
+def _serialize(row: dict | None):
+    if not row: return None
+    return {k: (v.isoformat() if isinstance(v, (datetime, date, time)) else v) for k, v in row.items()}
+
+
+@router.get("/metadata")
+def metadata(current_user: dict = Depends(get_current_user)):
+    _require_view(current_user)
+    users = execute_query("SELECT user_id AS id, COALESCE(full_name, username) AS name FROM users WHERE is_active ORDER BY name") or []
+    settings = execute_query_single("SELECT warning_percent, full_percent, default_allocation_minutes FROM planner_settings WHERE id=1")
+    departments = execute_query("SELECT id, name FROM groups ORDER BY name") or []
+    statuses = busy_time_provider.statuses([r["id"] for r in users])
+    editable_user_ids = [r["id"] for r in users if _can_edit(current_user, r["id"])]
+    return {"users": users, "departments": departments, "settings": settings, "integration_statuses": statuses,
+            "current_user_id": current_user["id"], "permissions": list(_permissions(current_user)),
+            "editable_user_ids": editable_user_ids}
+
+
+@router.put("/settings")
+def update_settings(payload: PlannerSettingsInput, current_user: dict = Depends(get_current_user)):
+    if not (current_user.get("is_superadmin") or "planner.admin" in _permissions(current_user)):
+        raise HTTPException(403, "Kun administratorer kan ændre kapacitetsgrænser")
+    if payload.warning_percent >= payload.full_percent:
+        raise HTTPException(422, "Gul-grænsen skal ligge under rød-grænsen")
+    return execute_query_single(
+        """UPDATE planner_settings SET warning_percent=%s,full_percent=%s,default_allocation_minutes=%s,
+                  updated_by=%s,updated_at=NOW() WHERE id=1 RETURNING *""",
+        (payload.warning_percent,payload.full_percent,payload.default_allocation_minutes,current_user["id"]),
+    )
+
+
+@router.get("/cases")
+def cases(q: str = "", status: list[str] = Query(default=[]), priority: list[str] = Query(default=[]),
+          case_type: list[str] = Query(default=[]), responsible_id: int | None = None,
+          department_id: int | None = None,
+          planning: Literal["all", "unplanned", "partial", "planned"] = "all", mine: bool = False,
+          urgent: bool = False, sort: Literal["priority", "remaining", "updated"] = "priority",
+          limit: int = Query(100, ge=1, le=300), current_user: dict = Depends(get_current_user)):
+    _require_view(current_user)
+    sql = """SELECT s.id, s.titel AS title, s.status, s.type, s.priority::text, s.ansvarlig_bruger_id AS responsible_id,
+                    (LOWER(COALESCE(s.status,'')) = ANY(%s)) AS is_closed,
+                    COALESCE(u.full_name,u.username) AS responsible_name, c.name AS customer_name,
+                    COALESCE(s.estimated_minutes, 0) AS estimated_minutes,
+                    COALESCE(used.used_minutes, 0) AS used_minutes,
+                    used.latest_registration_at,
+                    COALESCE(SUM(EXTRACT(EPOCH FROM (a.ends_at-a.starts_at))/60) FILTER (WHERE a.deleted_at IS NULL),0)::int AS planned_minutes
+             FROM sag_sager s JOIN customers c ON c.id=s.customer_id
+             LEFT JOIN users u ON u.user_id=s.ansvarlig_bruger_id LEFT JOIN planner_allocations a ON a.sag_id=s.id
+             LEFT JOIN groups department ON department.id=s.assigned_group_id
+             LEFT JOIN LATERAL (
+                 SELECT COALESCE(SUM(COALESCE(t.faktisk_tid_min,
+                            ROUND(COALESCE(t.approved_hours,t.original_hours,0)*60))),0)::int AS used_minutes,
+                        MAX(COALESCE(t.slut_tid,t.start_tid,t.worked_date::timestamp,t.created_at)) AS latest_registration_at
+                 FROM tmodule_times t WHERE t.sag_id=s.id
+             ) used ON TRUE
+             WHERE s.deleted_at IS NULL
+               AND NOT (LOWER(COALESCE(s.status,'')) = ANY(%s) AND COALESCE(used.used_minutes,0) > 0)"""
+    params: list = [list(CLOSED_STATUSES), list(CLOSED_STATUSES)]
+    if q:
+        sql += " AND (s.id::text ILIKE %s OR s.titel ILIKE %s OR c.name ILIKE %s OR COALESCE(u.full_name,u.username,'') ILIKE %s)"
+        params += [f"%{q}%"] * 4
+    if status: sql += " AND s.status = ANY(%s)"; params.append(status)
+    if priority: sql += " AND s.priority::text = ANY(%s)"; params.append(priority)
+    if case_type: sql += " AND s.type = ANY(%s)"; params.append(case_type)
+    if responsible_id: sql += " AND s.ansvarlig_bruger_id=%s"; params.append(responsible_id)
+    if department_id: sql += " AND s.assigned_group_id=%s"; params.append(department_id)
+    if mine: sql += " AND s.ansvarlig_bruger_id=%s"; params.append(current_user["id"])
+    if urgent: sql += " AND s.priority::text IN ('urgent','high')"
+    sql += " GROUP BY s.id,u.full_name,u.username,c.name,department.name,used.used_minutes,used.latest_registration_at"
+    if planning == "unplanned": sql += " HAVING COALESCE(SUM(EXTRACT(EPOCH FROM (a.ends_at-a.starts_at))/60) FILTER (WHERE a.deleted_at IS NULL),0)=0"
+    elif planning == "partial": sql += " HAVING COALESCE(SUM(EXTRACT(EPOCH FROM (a.ends_at-a.starts_at))/60) FILTER (WHERE a.deleted_at IS NULL),0)>0 AND COALESCE(SUM(EXTRACT(EPOCH FROM (a.ends_at-a.starts_at))/60) FILTER (WHERE a.deleted_at IS NULL),0)<COALESCE(s.estimated_minutes,0)"
+    elif planning == "planned": sql += " HAVING COALESCE(s.estimated_minutes,0)>0 AND COALESCE(SUM(EXTRACT(EPOCH FROM (a.ends_at-a.starts_at))/60) FILTER (WHERE a.deleted_at IS NULL),0)>=s.estimated_minutes"
+    order = {"priority": "CASE s.priority::text WHEN 'urgent' THEN 1 WHEN 'high' THEN 2 WHEN 'normal' THEN 3 ELSE 4 END, s.updated_at DESC",
+             "remaining": "(COALESCE(s.estimated_minutes,0)-COALESCE(SUM(EXTRACT(EPOCH FROM (a.ends_at-a.starts_at))/60) FILTER (WHERE a.deleted_at IS NULL),0)) DESC",
+             "updated": "s.updated_at DESC"}[sort]
+    rows = execute_query(sql + f" ORDER BY {order} LIMIT %s", tuple(params + [limit])) or []
+    for row in rows: row["remaining_minutes"] = max(0, row["estimated_minutes"] - row["planned_minutes"])
+    return {"items": rows}
+
+
+@router.get("/cases/{sag_id}/time-entries")
+def case_time_entries(sag_id: int, current_user: dict = Depends(get_current_user)):
+    """Show actual registered time separately from planned allocations."""
+    _require_view(current_user)
+    rows = execute_query(
+        """SELECT t.id, t.worked_date, t.start_tid, t.slut_tid,
+                  COALESCE(t.faktisk_tid_min, ROUND(COALESCE(t.approved_hours,t.original_hours,0)*60))::int AS minutes,
+                  t.description, t.entry_status, t.status,
+                  COALESCE(u.full_name,u.username,t.user_name,'Ukendt') AS employee_name
+           FROM tmodule_times t LEFT JOIN users u ON u.user_id=t.medarbejder_id
+           WHERE t.sag_id=%s ORDER BY COALESCE(t.slut_tid,t.start_tid,t.worked_date::timestamp,t.created_at) DESC, t.id DESC""",
+        (sag_id,),
+    ) or []
+    return {"sag_id": sag_id, "total_minutes": sum(int(r.get("minutes") or 0) for r in rows), "items": rows}
+
+
+@router.patch("/cases/{sag_id}/estimate")
+def update_case_estimate(sag_id: int, payload: CaseEstimateInput, current_user: dict = Depends(get_current_user)):
+    permissions = _permissions(current_user)
+    allowed = {"planner.edit_own", "planner.edit_team", "planner.admin", "cases.edit"}
+    if not (current_user.get("is_superadmin") or permissions.intersection(allowed)):
+        raise HTTPException(403, "Du må ikke ændre forventet tid")
+    old = execute_query_single("SELECT id,titel,estimated_minutes FROM sag_sager WHERE id=%s AND deleted_at IS NULL", (sag_id,))
+    if not old:
+        raise HTTPException(404, "Sagen findes ikke")
+    row = execute_query_single(
+        "UPDATE sag_sager SET estimated_minutes=%s,updated_at=NOW() WHERE id=%s RETURNING id,estimated_minutes",
+        (payload.estimated_minutes, sag_id),
+    )
+    execute_query(
+        """INSERT INTO audit_log(user_id,username,action,resource_type,resource_id,resource_name,before_value,after_value)
+           VALUES(%s,%s,'planner.estimate.update','case',%s,%s,%s,%s)""",
+        (current_user["id"], current_user.get("username"), sag_id, old.get("titel"),
+         str(old.get("estimated_minutes")), str(payload.estimated_minutes)),
+    )
+    return row
+
+
+@router.get("/period")
+def period(starts_at: datetime, ends_at: datetime, user_id: list[int] = Query(default=[]), current_user: dict = Depends(get_current_user)):
+    _require_view(current_user)
+    if ends_at <= starts_at or ends_at - starts_at > timedelta(days=370): raise HTTPException(400, "Ugyldig periode")
+    ids = user_id or [current_user["id"]]
+    allocations = execute_query(
+        """SELECT a.*, s.titel AS case_title, s.priority::text AS priority, c.name AS customer_name,
+                  COALESCE(u.full_name,u.username) AS user_name
+           FROM planner_allocations a JOIN sag_sager s ON s.id=a.sag_id JOIN customers c ON c.id=s.customer_id
+           JOIN users u ON u.user_id=a.user_id WHERE a.deleted_at IS NULL AND a.user_id=ANY(%s)
+             AND a.starts_at<%s AND a.ends_at>%s ORDER BY a.starts_at""", (ids, ends_at, starts_at)) or []
+    time_entries = execute_query(
+        """SELECT t.id, t.sag_id, t.medarbejder_id AS user_id,
+                  (t.start_tid IS NOT NULL) AS has_time,
+                  COALESCE(t.start_tid,t.worked_date::timestamp,t.created_at) AS starts_at,
+                  COALESCE(t.slut_tid,
+                    COALESCE(t.start_tid,t.worked_date::timestamp,t.created_at)
+                    + make_interval(mins => GREATEST(COALESCE(t.faktisk_tid_min,
+                      ROUND(COALESCE(t.approved_hours,t.original_hours,0)*60))::int,15))) AS ends_at,
+                  COALESCE(t.faktisk_tid_min,ROUND(COALESCE(t.approved_hours,t.original_hours,0)*60))::int AS minutes,
+                  t.description, s.titel AS case_title, c.name AS customer_name,
+                  COALESCE(u.full_name,u.username,t.user_name,'Ukendt') AS user_name
+           FROM tmodule_times t JOIN sag_sager s ON s.id=t.sag_id
+           JOIN customers c ON c.id=s.customer_id LEFT JOIN users u ON u.user_id=t.medarbejder_id
+           WHERE t.medarbejder_id=ANY(%s)
+             AND COALESCE(t.start_tid,t.worked_date::timestamp,t.created_at)>=%s
+             AND COALESCE(t.start_tid,t.worked_date::timestamp,t.created_at)<%s
+             AND s.deleted_at IS NULL AND LOWER(COALESCE(s.status,'')) <> ALL(%s)
+           ORDER BY starts_at""",
+        (ids, starts_at, ends_at, list(CLOSED_STATUSES)),
+    ) or []
+    return {"allocations": allocations, "capacity": _capacity(ids, _aware(starts_at), _aware(ends_at), allocations),
+            "time_entries": time_entries,
+            "external_busy": busy_time_provider.get_busy(ids, starts_at, ends_at),
+            "integration_statuses": busy_time_provider.statuses(ids)}
+
+
+@router.post("/allocations", status_code=201)
+def create_allocation(payload: AllocationInput, current_user: dict = Depends(get_current_user)):
+    if not _can_edit(current_user, payload.user_id): raise HTTPException(403, "Du må ikke redigere denne medarbejders plan")
+    case = execute_query_single("SELECT id,status,deleted_at FROM sag_sager WHERE id=%s", (payload.sag_id,))
+    if not case or case["deleted_at"] or str(case["status"]).lower() in CLOSED_STATUSES: raise HTTPException(409, "Lukkede eller arkiverede sager skal genåbnes før planlægning")
+    conflict, details = _conflicts(payload.user_id, payload.starts_at, payload.ends_at)
+    if conflict != "none" and not payload.confirm_conflicts: raise HTTPException(409, detail={"message": "Tiden overlapper eller overbooker", "conflict_status": conflict, **details})
+    conn = get_db_connection()
+    try:
+        with conn.cursor(cursor_factory=RealDictCursor) as cur:
+            cur.execute("""INSERT INTO planner_allocations(sag_id,user_id,starts_at,ends_at,note,source,conflict_status,locked,created_by,updated_by)
+                           VALUES(%s,%s,%s,%s,%s,%s,%s,%s,%s,%s) RETURNING *""",
+                        (payload.sag_id,payload.user_id,payload.starts_at,payload.ends_at,payload.note,payload.source,conflict,payload.locked,current_user["id"],current_user["id"]))
+            row=cur.fetchone(); cur.execute("INSERT INTO planner_allocation_history(allocation_id,sag_id,action,changed_by,after_value) VALUES(%s,%s,'created',%s,%s)", (row["id"],row["sag_id"],current_user["id"],Json(_serialize(row))))
+        conn.commit(); return row
+    except Exception: conn.rollback(); raise
+    finally: release_db_connection(conn)
+
+
+@router.patch("/allocations/{allocation_id}")
+def update_allocation(allocation_id: int, payload: AllocationUpdate, current_user: dict = Depends(get_current_user)):
+    conn=get_db_connection()
+    try:
+        with conn.cursor(cursor_factory=RealDictCursor) as cur:
+            cur.execute("SELECT * FROM planner_allocations WHERE id=%s AND deleted_at IS NULL FOR UPDATE",(allocation_id,)); old=cur.fetchone()
+            if not old: raise HTTPException(404,"Allokeringen findes ikke")
+            target=payload.user_id or old["user_id"]
+            if not _can_edit(current_user,target): raise HTTPException(403,"Du må ikke redigere denne medarbejders plan")
+            if old["version"] != payload.version: raise HTTPException(409,detail={"message":"Allokeringen er ændret af en anden bruger","current":_serialize(old)})
+            moving = bool({"user_id", "starts_at", "ends_at"}.intersection(payload.model_fields_set))
+            if old.get("locked") and moving and payload.locked is not False:
+                raise HTTPException(409, "Tidspunktet er låst. Fjern låsen før blokken flyttes eller ændres")
+            start=payload.starts_at or old["starts_at"]; end=payload.ends_at or old["ends_at"]
+            if end<=start: raise HTTPException(422,"Sluttid skal ligge efter starttid")
+            conflict,details=_conflicts(target,start,end,allocation_id)
+            if conflict!="none" and not payload.confirm_conflicts: raise HTTPException(409,detail={"message":"Tiden overlapper eller overbooker","conflict_status":conflict,**details})
+            cur.execute("""UPDATE planner_allocations SET user_id=%s,starts_at=%s,ends_at=%s,note=%s,conflict_status=%s,locked=%s,
+                           version=version+1,updated_by=%s,updated_at=NOW() WHERE id=%s AND version=%s RETURNING *""",
+                        (target,start,end,payload.note if "note" in payload.model_fields_set else old["note"],conflict,payload.locked if payload.locked is not None else old.get("locked",False),current_user["id"],allocation_id,payload.version))
+            row=cur.fetchone()
+            if not row: raise HTTPException(409,"Allokeringen blev ændret samtidigt")
+            cur.execute("INSERT INTO planner_allocation_history(allocation_id,sag_id,action,changed_by,before_value,after_value) VALUES(%s,%s,'updated',%s,%s,%s)",(row["id"],row["sag_id"],current_user["id"],Json(_serialize(old)),Json(_serialize(row))))
+        conn.commit(); return row
+    except HTTPException: conn.rollback(); raise
+    except Exception: conn.rollback(); raise
+    finally: release_db_connection(conn)
+
+
+@router.delete("/allocations/{allocation_id}")
+def delete_allocation(allocation_id:int, version:int, current_user:dict=Depends(get_current_user)):
+    conn=get_db_connection()
+    try:
+        with conn.cursor(cursor_factory=RealDictCursor) as cur:
+            cur.execute("SELECT * FROM planner_allocations WHERE id=%s AND deleted_at IS NULL FOR UPDATE",(allocation_id,)); old=cur.fetchone()
+            if not old: raise HTTPException(404,"Allokeringen findes ikke")
+            if not _can_edit(current_user,old["user_id"]): raise HTTPException(403,"Du må ikke slette denne allokering")
+            if old["version"]!=version: raise HTTPException(409,"Allokeringen er ændret af en anden bruger")
+            if old.get("locked"): raise HTTPException(409,"Tidspunktet er låst. Fjern låsen før blokken slettes")
+            cur.execute("UPDATE planner_allocations SET deleted_at=NOW(),version=version+1,updated_by=%s WHERE id=%s AND version=%s RETURNING *",(current_user["id"],allocation_id,version)); row=cur.fetchone()
+            cur.execute("INSERT INTO planner_allocation_history(allocation_id,sag_id,action,changed_by,before_value,after_value) VALUES(%s,%s,'deleted',%s,%s,%s)",(row["id"],row["sag_id"],current_user["id"],Json(_serialize(old)),Json(_serialize(row))))
+        conn.commit(); return {"deleted":True,"allocation":row}
+    except HTTPException: conn.rollback(); raise
+    except Exception: conn.rollback(); raise
+    finally: release_db_connection(conn)
+
+
+@router.post("/allocations/{allocation_id}/undo")
+def undo_allocation(allocation_id: int, version: int, current_user: dict = Depends(get_current_user)):
+    """Undo the latest persisted allocation mutation, guarded by its current version."""
+    conn = get_db_connection()
+    try:
+        with conn.cursor(cursor_factory=RealDictCursor) as cur:
+            cur.execute("SELECT * FROM planner_allocations WHERE id=%s FOR UPDATE", (allocation_id,))
+            current = cur.fetchone()
+            if not current: raise HTTPException(404, "Allokeringen findes ikke")
+            if not _can_edit(current_user, current["user_id"]): raise HTTPException(403, "Du må ikke fortryde denne ændring")
+            if current["version"] != version: raise HTTPException(409, "Kan ikke fortryde: allokeringen er ændret siden")
+            cur.execute("SELECT * FROM planner_allocation_history WHERE allocation_id=%s ORDER BY id DESC LIMIT 1", (allocation_id,))
+            history = cur.fetchone()
+            if not history: raise HTTPException(409, "Der er ingen ændring at fortryde")
+            before = history.get("before_value")
+            if history["action"] == "created":
+                cur.execute("UPDATE planner_allocations SET deleted_at=NOW(),version=version+1,updated_by=%s,updated_at=NOW() WHERE id=%s RETURNING *", (current_user["id"],allocation_id))
+            elif before:
+                cur.execute("""UPDATE planner_allocations SET user_id=%s,starts_at=%s,ends_at=%s,note=%s,
+                              conflict_status=%s,locked=%s,deleted_at=%s,version=version+1,updated_by=%s,updated_at=NOW()
+                              WHERE id=%s RETURNING *""",
+                            (before["user_id"],before["starts_at"],before["ends_at"],before.get("note"),before.get("conflict_status","none"),before.get("locked",False),before.get("deleted_at"),current_user["id"],allocation_id))
+            else: raise HTTPException(409, "Ændringen kan ikke fortrydes")
+            row=cur.fetchone()
+            cur.execute("INSERT INTO planner_allocation_history(allocation_id,sag_id,action,changed_by,before_value,after_value) VALUES(%s,%s,'undo',%s,%s,%s)",(row["id"],row["sag_id"],current_user["id"],Json(_serialize(current)),Json(_serialize(row))))
+        conn.commit(); return row
+    except HTTPException: conn.rollback(); raise
+    except Exception: conn.rollback(); raise
+    finally: release_db_connection(conn)
+
+
+@router.post("/allocations/{allocation_id}/copy", status_code=201)
+def copy_allocation(allocation_id:int, starts_at:datetime,user_id:int|None=None,confirm_conflicts:bool=False,current_user:dict=Depends(get_current_user)):
+    old=execute_query_single("SELECT * FROM planner_allocations WHERE id=%s AND deleted_at IS NULL",(allocation_id,))
+    if not old: raise HTTPException(404,"Allokeringen findes ikke")
+    duration=old["ends_at"]-old["starts_at"]
+    return create_allocation(AllocationInput(sag_id=old["sag_id"],user_id=user_id or old["user_id"],starts_at=starts_at,ends_at=starts_at+duration,note=old["note"],source="copy",confirm_conflicts=confirm_conflicts),current_user)
+
+
+@router.get("/cases/{sag_id}/history")
+def case_history(sag_id:int,current_user:dict=Depends(get_current_user)):
+    _require_view(current_user)
+    return {"items":execute_query("SELECT * FROM planner_allocation_history WHERE sag_id=%s ORDER BY created_at DESC",(sag_id,)) or []}

app/modules/planner/frontend/__init__.py

@@ -0,0 +1 @@
+"""Planner frontend package."""

app/modules/planner/frontend/views.py

@@ -0,0 +1,11 @@
+from fastapi import APIRouter, Depends, Request
+from fastapi.responses import HTMLResponse
+from fastapi.templating import Jinja2Templates
+from app.core.auth_dependencies import get_current_user
+
+router = APIRouter()
+templates = Jinja2Templates(directory="app")
+
+@router.get("/planner", response_class=HTMLResponse)
+async def planner(request: Request, current_user: dict = Depends(get_current_user)):
+    return templates.TemplateResponse("modules/planner/templates/index.html", {"request": request, "current_user": current_user})

app/modules/sag/backend/create_support.py

@@ -0,0 +1,195 @@
+"""Creation helpers: transactional associations and advisory case lookups."""
+import json
+import re
+from difflib import SequenceMatcher
+from typing import Optional
+
+from fastapi import APIRouter, Depends, HTTPException, Query
+from pydantic import BaseModel, ConfigDict, Field, StrictInt
+from psycopg2.extras import Json
+from app.core.auth_dependencies import require_any_permission
+from app.core.database import execute_query, execute_query_single
+
+read_access = require_any_permission('cases.view', 'tickets.view', 'cases.create', 'tickets.create', 'users.manage', 'system.admin')
+admin_access = require_any_permission('users.manage', 'system.admin')
+router = APIRouter(prefix='/case-create', dependencies=[Depends(read_access)])
+
+
+def ids(value, field):
+    if not isinstance(value, list) or any(isinstance(v, bool) or not isinstance(v, int) or v <= 0 for v in value):
+        raise HTTPException(400, f'{field} skal være en liste med positive heltal')
+    return list(dict.fromkeys(value))
+
+
+def attach_create_relations(cursor, case_id, data, user_id):
+    hardware_ids = ids(data.get('hardware_ids', []), 'hardware_ids')
+    tag_ids = ids(data.get('tag_ids', []), 'tag_ids')
+    if hardware_ids:
+        cursor.execute('SELECT id FROM hardware_assets WHERE id = ANY(%s) AND deleted_at IS NULL', (hardware_ids,))
+        if {r['id'] for r in cursor.fetchall()} != set(hardware_ids):
+            raise HTTPException(400, 'En valgt hardware findes ikke længere')
+        for hardware_id in hardware_ids:
+            cursor.execute('INSERT INTO sag_hardware (sag_id, hardware_id) VALUES (%s, %s) ON CONFLICT DO NOTHING', (case_id, hardware_id))
+    actions = []
+    if tag_ids:
+        cursor.execute('SELECT t.id, t.name, t.tag_group_id, g.behavior FROM tags t LEFT JOIN tag_groups g ON g.id=t.tag_group_id WHERE t.id=ANY(%s) AND t.is_active=TRUE', (tag_ids,))
+        tags = {r['id']: r for r in cursor.fetchall()}
+        if set(tags) != set(tag_ids):
+            raise HTTPException(400, 'Et valgt tag findes ikke længere eller er inaktivt')
+        # Same single/toggle group semantics as the global picker: last choice wins.
+        chosen = []
+        for tag_id in tag_ids:
+            tag = tags[tag_id]
+            if tag['behavior'] in ('single', 'toggle'):
+                chosen = [i for i in chosen if tags[i]['tag_group_id'] != tag['tag_group_id']]
+            chosen.append(tag_id)
+        for tag_id in chosen:
+            cursor.execute("INSERT INTO entity_tags (entity_type, entity_id, tag_id, tagged_by) VALUES ('case', %s, %s, %s) ON CONFLICT DO NOTHING", (case_id, tag_id, user_id))
+            cursor.execute("SELECT action_type, action_config FROM tag_workflows WHERE tag_id=%s AND trigger_event='on_add' AND is_active=TRUE ORDER BY id DESC LIMIT 1", (tag_id,))
+            action = cursor.fetchone()
+            if action:
+                actions.append({'tag': {'id': tag_id, 'name': tags[tag_id]['name']}, 'action': {'type': action['action_type'], 'config': action['action_config'] or {}}, 'entity_type': 'case', 'entity_id': case_id})
+    return actions
+
+
+def closed_statuses():
+    row = execute_query_single("SELECT value FROM settings WHERE key='case_statuses'")
+    try:
+        configured = json.loads((row or {}).get('value') or '[]')
+        values = [str(s['value']).strip().lower() for s in configured if isinstance(s, dict) and s.get('is_closed') and s.get('value')]
+    except (ValueError, TypeError):
+        values = []
+    return values or ['lukket', 'løst', 'afsluttet', 'closed', 'resolved', 'done']
+
+
+def title_similarity(left, right):
+    def normalize(value):
+        return ' '.join(re.findall(r'\w+', value.casefold()))
+    left, right = normalize(left), normalize(right)
+    if not left or not right:
+        return 0
+    a, b = set(left.split()), set(right.split())
+    return max(SequenceMatcher(None, left, right).ratio(), len(a & b) / len(a | b))
+
+
+@router.get('/duplicates')
+def duplicates(customer_id: int, title: str = Query(min_length=5, max_length=1000)):
+    rows = execute_query("""SELECT s.id,s.titel,s.status,COALESCE(u.full_name,u.username) AS ansvarlig_navn
+        FROM sag_sager s LEFT JOIN users u ON u.user_id=s.ansvarlig_bruger_id
+        WHERE s.customer_id=%s AND s.deleted_at IS NULL AND NOT (LOWER(TRIM(s.status))=ANY(%s))""", (customer_id, closed_statuses())) or []
+    ranked = [(title_similarity(title, r['titel'] or ''), r) for r in rows]
+    ranked.sort(key=lambda item: (-item[0], -item[1]['id']))
+    return [dict(row, similarity=round(score, 3)) for score, row in ranked if score >= 0.45][:5]
+
+
+@router.get('/workload')
+def workload(user_id: int):
+    rows = execute_query("""SELECT s.id,s.titel,s.status,s.deadline,c.name AS customer_name,COUNT(*) OVER() AS total
+        FROM sag_sager s LEFT JOIN customers c ON c.id=s.customer_id
+        WHERE s.ansvarlig_bruger_id=%s AND s.deleted_at IS NULL AND NOT (LOWER(TRIM(s.status))=ANY(%s))
+        ORDER BY s.deadline ASC NULLS LAST,s.id DESC LIMIT 10""", (user_id, closed_statuses())) or []
+    return {'total': rows[0]['total'] if rows else 0, 'items': rows}
+
+
+@router.get('/contacts-open-cases')
+def contacts_open_cases(contact_ids: list[int] = Query(min_length=1, max_length=20)):
+    """A small, advisory view used while selecting contacts on a new case."""
+    contact_ids = ids(contact_ids, 'contact_ids')
+    rows = execute_query("""WITH ranked AS (
+        SELECT sc.contact_id, s.id, s.titel, s.status, s.deadline,
+               COALESCE(u.full_name, u.username, 'Ingen ansvarlig') AS ansvarlig_navn,
+               COUNT(*) OVER (PARTITION BY sc.contact_id) AS total,
+               ROW_NUMBER() OVER (PARTITION BY sc.contact_id ORDER BY s.deadline ASC NULLS LAST, s.id DESC) AS position
+        FROM sag_kontakter sc
+        JOIN sag_sager s ON s.id=sc.sag_id
+        LEFT JOIN users u ON u.user_id=s.ansvarlig_bruger_id
+        WHERE sc.contact_id=ANY(%s) AND sc.deleted_at IS NULL AND s.deleted_at IS NULL
+          AND NOT (LOWER(TRIM(s.status))=ANY(%s))
+    ) SELECT contact_id,id,titel,status,deadline,ansvarlig_navn,total
+      FROM ranked WHERE position<=5 ORDER BY contact_id,position""", (contact_ids, closed_statuses())) or []
+    result = {contact_id: {'total': 0, 'items': []} for contact_id in contact_ids}
+    for row in rows:
+        bucket = result[row['contact_id']]
+        bucket['total'] = row['total']
+        bucket['items'].append({key: row[key] for key in ('id', 'titel', 'status', 'deadline', 'ansvarlig_navn')})
+    return result
+
+
+class PipelineDefaults(BaseModel):
+    model_config = ConfigDict(extra='forbid')
+    stage_id: Optional[int] = Field(default=None, gt=0)
+    amount: Optional[float] = Field(default=None, ge=0, allow_inf_nan=False)
+    probability: Optional[int] = Field(default=None, ge=0, le=100)
+    description: Optional[str] = Field(default=None, max_length=10000)
+
+
+class TemplateValues(BaseModel):
+    model_config = ConfigDict(extra='forbid')
+    type: str = Field(default='ticket', min_length=1, max_length=80)
+    titel: str = Field(default='', max_length=1000)
+    beskrivelse: str = Field(default='', max_length=50000)
+    status: str = Field(default='åben', min_length=1, max_length=80)
+    assigned_group_id: Optional[int] = Field(default=None, gt=0)
+    tag_ids: list[StrictInt] = Field(default_factory=list, max_length=100)
+    pipeline: Optional[PipelineDefaults] = None
+
+
+class CaseTemplate(BaseModel):
+    model_config = ConfigDict(extra='forbid')
+    name: str = Field(min_length=1, max_length=120)
+    icon: str = Field(default='bi-lightning', pattern=r'^bi-[a-z0-9-]+$', max_length=80)
+    is_active: bool = True
+    sort_order: int = 0
+    values: TemplateValues
+
+
+@router.get('/templates')
+def templates():
+    return execute_query('SELECT *, template_values AS "values" FROM case_create_templates WHERE is_active=TRUE ORDER BY sort_order,name,id') or []
+
+
+@router.get('/template-options', dependencies=[Depends(admin_access)])
+def template_options():
+    return execute_query('SELECT id,name FROM groups ORDER BY name') or []
+
+
+@router.get('/templates/admin', dependencies=[Depends(admin_access)])
+def admin_templates():
+    return execute_query('SELECT *, template_values AS "values" FROM case_create_templates ORDER BY sort_order,name,id') or []
+
+
+def template_args(data):
+    values = data.values.model_dump()
+    values['tag_ids'] = ids(values['tag_ids'], 'tag_ids')
+    if values['tag_ids']:
+        found = execute_query('SELECT id FROM tags WHERE id=ANY(%s) AND is_active=TRUE', (values['tag_ids'],)) or []
+        if {r['id'] for r in found} != set(values['tag_ids']):
+            raise HTTPException(400, 'Ugyldige tags')
+    if values['assigned_group_id'] and not execute_query_single('SELECT id FROM groups WHERE id=%s', (values['assigned_group_id'],)):
+        raise HTTPException(400, 'Ugyldig gruppe')
+    if values['pipeline'] and values['pipeline']['stage_id'] and not execute_query_single('SELECT id FROM pipeline_stages WHERE id=%s', (values['pipeline']['stage_id'],)):
+        raise HTTPException(400, 'Ugyldig pipeline-stage')
+    if not data.name.strip():
+        raise HTTPException(400, 'Navn er påkrævet')
+    return (data.name.strip(), data.icon, data.is_active, data.sort_order, Json(values))
+
+
+@router.post('/templates', dependencies=[Depends(admin_access)])
+def create_template(data: CaseTemplate):
+    return execute_query_single('INSERT INTO case_create_templates (name,icon,is_active,sort_order,template_values) VALUES (%s,%s,%s,%s,%s) RETURNING *, template_values AS "values"', template_args(data))
+
+
+@router.put('/templates/{template_id}', dependencies=[Depends(admin_access)])
+def update_template(template_id: int, data: CaseTemplate):
+    row = execute_query_single('UPDATE case_create_templates SET name=%s,icon=%s,is_active=%s,sort_order=%s,template_values=%s,updated_at=NOW() WHERE id=%s RETURNING *, template_values AS "values"', template_args(data) + (template_id,))
+    if not row:
+        raise HTTPException(404, 'Skabelonen findes ikke')
+    return row
+
+
+@router.delete('/templates/{template_id}', dependencies=[Depends(admin_access)])
+def delete_template(template_id: int):
+    row = execute_query_single('DELETE FROM case_create_templates WHERE id=%s RETURNING id', (template_id,))
+    if not row:
+        raise HTTPException(404, 'Skabelonen findes ikke')
+    return row

app/modules/sag/backend/reminders.py

@@ -5,11 +5,13 @@ CRUD operations, user preferences, snooze/dismiss functionality
 
 import logging
 from typing import List, Optional
+import json
 from datetime import datetime, timedelta
 from fastapi import APIRouter, HTTPException, status, Depends, Request
 from pydantic import BaseModel, Field
 
 from app.core.database import execute_query, execute_insert
+from app.core.config import settings
 from app.core.auth_dependencies import require_any_permission
 from app.services.reminder_notification_service import reminder_notification_service
 
@@ -19,6 +21,94 @@ router = APIRouter()
 case_read_access = require_any_permission("cases.view", "tickets.view")
 case_edit_access = require_any_permission("cases.edit", "tickets.edit")
 
+def _ensure_task_list_rules():
+    execute_query("""CREATE TABLE IF NOT EXISTS reminder_task_list_rules (
+        id SERIAL PRIMARY KEY, user_id INTEGER NOT NULL, title TEXT NOT NULL,
+        times_json JSONB NOT NULL DEFAULT '[]'::jsonb, include_groups BOOLEAN NOT NULL DEFAULT true,
+        notify_mattermost BOOLEAN NOT NULL DEFAULT true, is_active BOOLEAN NOT NULL DEFAULT true, last_sent_at TIMESTAMP,
+        created_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP, updated_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP)""", fetch=False)
+    execute_query("ALTER TABLE reminder_task_list_rules ADD COLUMN IF NOT EXISTS last_sent_at TIMESTAMP", fetch=False)
+
+def _task_list(user_id: int, include_groups: bool):
+    group_filter = "OR s.assigned_group_id IN (SELECT group_id FROM user_groups WHERE user_id=%s)" if include_groups else ""
+    params = (user_id, user_id) if include_groups else (user_id,)
+    return execute_query(f"""SELECT s.id, s.titel, s.status, s.priority, s.deadline, c.name AS customer_name
+        FROM sag_sager s LEFT JOIN customers c ON c.id=s.customer_id
+        WHERE s.deleted_at IS NULL AND LOWER(COALESCE(s.status,'')) NOT IN ('lukket','løst','closed','resolved','udsat','deferred')
+          AND (s.ansvarlig_bruger_id=%s {group_filter})
+        ORDER BY s.deadline NULLS LAST, s.updated_at DESC LIMIT 50""", params) or []
+
+async def _send_task_list(rule, user_id: int):
+    tasks = _task_list(user_id, bool(rule.get('include_groups')))
+    if not tasks: return {'sent': False, 'message': 'Ingen åbne sager at sende'}
+    base_url = str(settings.HUB_BASE_URL or "https://hub.bmcnetworks.dk").rstrip('/')
+
+    def cell(value, fallback='—'):
+        value = str(value or fallback).replace('|', '\\|').replace('\n', ' ')
+        return value[:120]
+
+    lines = [
+        '| Sag | Kunde | Status | Prioritet | Deadline |',
+        '| :-- | :-- | :-- | :-- | :-- |',
+    ]
+    for row in tasks:
+        title = cell(row.get('titel'), 'Uden titel')
+        link = f"[#{row['id']} · {title}]({base_url}/sag/{row['id']}/v3)"
+        deadline = row.get('deadline')
+        if hasattr(deadline, 'strftime'):
+            deadline = deadline.strftime('%d.%m.%Y')
+        lines.append(
+            f"| {link} | {cell(row.get('customer_name'))} | {cell(row.get('status'))} "
+            f"| {cell(row.get('priority'))} | {cell(deadline)} |"
+        )
+    result = await reminder_notification_service.send_reminder(
+        reminder_id=0, sag_id=int(tasks[0]['id']), case_title='Opgaveliste', customer_name=None,
+        reminder_title=rule['title'], reminder_message='\n'.join(lines), recipient_user_ids=[user_id],
+        recipient_emails=[], priority='normal', notify_mattermost=bool(rule.get('notify_mattermost')),
+        notify_email=False, notify_frontend=True, override_user_preferences=True)
+    return {'sent': bool(result.get('success')), 'count': len(tasks), 'result': result}
+
+async def process_task_list_rules():
+    _ensure_task_list_rules()
+    now = datetime.now()
+    window_start = now - timedelta(minutes=5)
+    for rule in execute_query("SELECT * FROM reminder_task_list_rules WHERE is_active=true") or []:
+        times = rule.get('times_json') or []
+        if isinstance(times, str): times = json.loads(times)
+        for scheduled_time in times:
+            try:
+                hour, minute = (int(value) for value in scheduled_time.split(':', 1))
+                scheduled_at = now.replace(hour=hour, minute=minute, second=0, microsecond=0)
+            except (AttributeError, TypeError, ValueError):
+                logger.warning("Ignoring invalid task-list schedule %r for rule %s", scheduled_time, rule['id'])
+                continue
+            last_sent = rule.get('last_sent_at')
+            if window_start < scheduled_at <= now and (not last_sent or last_sent < scheduled_at):
+                await _send_task_list(rule, int(rule['user_id']))
+                execute_query('UPDATE reminder_task_list_rules SET last_sent_at=CURRENT_TIMESTAMP,updated_at=CURRENT_TIMESTAMP WHERE id=%s',(rule['id'],),fetch=False)
+                break
+
+@router.get('/api/v1/reminder-task-rules')
+async def list_task_rules(request: Request):
+    _ensure_task_list_rules(); user_id=_get_user_id_from_request(request)
+    return execute_query('SELECT * FROM reminder_task_list_rules WHERE user_id=%s ORDER BY id DESC',(user_id,)) or []
+
+@router.post('/api/v1/reminder-task-rules')
+async def save_task_rule(request: Request, data: dict):
+    _ensure_task_list_rules(); user_id=_get_user_id_from_request(request)
+    title=str(data.get('title') or 'Min opgaveliste').strip(); times=[t for t in (data.get('times') or []) if isinstance(t,str)]
+    if not times: raise HTTPException(status_code=400, detail='Vælg mindst ét tidspunkt')
+    rows=execute_query("""INSERT INTO reminder_task_list_rules(user_id,title,times_json,include_groups,notify_mattermost)
+        VALUES(%s,%s,%s::jsonb,%s,%s) RETURNING *""",(user_id,title,json.dumps(times),bool(data.get('include_groups',True)),bool(data.get('notify_mattermost',True))))
+    return rows[0]
+
+@router.post('/api/v1/reminder-task-rules/{rule_id}/send-now')
+async def send_task_rule_now(rule_id:int, request:Request):
+    _ensure_task_list_rules(); user_id=_get_user_id_from_request(request)
+    rule=execute_query("SELECT * FROM reminder_task_list_rules WHERE id=%s AND user_id=%s",(rule_id,user_id))
+    if not rule: raise HTTPException(status_code=404, detail='Reglen findes ikke')
+    return await _send_task_list(rule[0],user_id)
+
 
 # ============================================================================
 # Helper Functions

app/modules/sag/backend/router.py

@@ -6,9 +6,10 @@ import re
 import hashlib
 import base64
 import html
+import math
 from pathlib import Path
 from datetime import datetime, timedelta, timezone
-from typing import List, Optional, Dict
+from typing import Any, List, Optional, Dict
 from uuid import uuid4
 
 from fastapi import APIRouter, HTTPException, Query, UploadFile, File, Request, Form, Response, Body, Depends
@@ -89,6 +90,23 @@ def _get_user_id_from_request(request: Request) -> int:
     raise HTTPException(status_code=401, detail="User not authenticated - provide user_id query parameter")
 
 
+def _ensure_case_internet_connection_tag(sag_id: int) -> None:
+    """Mark a case as internet-related without creating duplicate tags."""
+    existing = execute_query_single(
+        """SELECT id FROM sag_tags
+           WHERE sag_id = %s AND deleted_at IS NULL
+             AND LOWER(TRIM(tag_navn)) = 'internet forbindelse'
+           LIMIT 1""",
+        (sag_id,),
+    )
+    if not existing:
+        execute_query(
+            "INSERT INTO sag_tags (sag_id, tag_navn) VALUES (%s, 'internet forbindelse')",
+            (sag_id,),
+            fetch=False,
+        )
+
+
 def _normalize_case_status(status_value: Optional[str]) -> str:
     allowed_statuses = []
     seen = set()
@@ -419,7 +437,15 @@ class SagBuzzwordSelectionRequest(BaseModel):
 
 
 class SagListPreferencesUpdate(BaseModel):
-    type_filters: List[str] = Field(default_factory=list)
+    type_filters: Optional[List[str]] = None
+    column_order: Optional[List[str]] = None
+    hidden_columns: Optional[List[str]] = None
+
+
+SAG_LIST_COLUMN_KEYS = (
+    "id", "company", "contact", "description", "type", "priority", "status",
+    "owner", "group", "next_todo", "created", "start", "deferred", "deadline",
+)
 
 
 def _normalize_email_list(values: List[str], field_name: str) -> List[str]:
@@ -1002,15 +1028,34 @@ async def create_sag(request: Request, data: dict):
         status = _normalize_case_status(data.get("status"))
         deadline = _normalize_optional_timestamp(data.get("deadline"), "deadline")
         deferred_until = _normalize_optional_timestamp(data.get("deferred_until"), "deferred_until")
-        ansvarlig_bruger_id = _coerce_optional_int(data.get("ansvarlig_bruger_id"), "ansvarlig_bruger_id")
+        current_user_id = _get_user_id_from_request(request)
+        raw_responsible = data.get("ansvarlig_bruger_id") if "ansvarlig_bruger_id" in data else current_user_id
+        ansvarlig_bruger_id = _coerce_optional_int(raw_responsible, "ansvarlig_bruger_id")
         assigned_group_id = _coerce_optional_int(data.get("assigned_group_id"), "assigned_group_id")
 
         _validate_user_id(ansvarlig_bruger_id)
         _validate_group_id(assigned_group_id)
 
         case_type = str(data.get("template_key") or data.get("type", "ticket")).strip().lower() or "ticket"
-        pipeline = data.get("pipeline") if case_type == "pipeline" else None
+        pipeline = data.get("pipeline")
-        order_items = data.get("order_items") if case_type == "ordre" else []
+        order_items = data.get("order_items", [])
+        raw_contact_ids = data.get("contact_ids") or []
+        if not isinstance(raw_contact_ids, list):
+            raise HTTPException(status_code=400, detail="contact_ids skal være en liste")
+        contact_ids = []
+        for raw_contact_id in raw_contact_ids:
+            contact_id = _coerce_optional_int(raw_contact_id, "contact_id")
+            if contact_id and contact_id not in contact_ids:
+                contact_ids.append(contact_id)
+        telefoni_opkald_id = _coerce_optional_int(data.get("telefoni_opkald_id"), "telefoni_opkald_id")
+        raw_connection_ids = data.get("internet_connection_ids") or []
+        if not isinstance(raw_connection_ids, list):
+            raise HTTPException(status_code=400, detail="internet_connection_ids skal være en liste")
+        internet_connection_ids = []
+        for raw_connection_id in raw_connection_ids:
+            connection_id = _coerce_optional_int(raw_connection_id, "internet_connection_id")
+            if connection_id and connection_id not in internet_connection_ids:
+                internet_connection_ids.append(connection_id)
         if pipeline is not None and not isinstance(pipeline, dict):
             raise HTTPException(status_code=400, detail="pipeline skal være et objekt")
         if not isinstance(order_items, list):
@@ -1025,6 +1070,8 @@ async def create_sag(request: Request, data: dict):
                     if pipeline_values["amount"] not in (None, ""):
                         try:
                             pipeline_values["amount"] = float(pipeline_values["amount"])
+                            if not math.isfinite(pipeline_values["amount"]) or pipeline_values["amount"] < 0:
+                                raise ValueError("Invalid amount")
                         except (TypeError, ValueError) as exc:
                             raise HTTPException(status_code=400, detail="Pipeline-beløb skal være et tal") from exc
                     else:
@@ -1079,6 +1126,8 @@ async def create_sag(request: Request, data: dict):
                         raise HTTPException(status_code=400, detail="Ordrelinjens talfelter er ugyldige") from exc
                     if normalized_items[-1]["status"] not in ("draft", "confirmed", "cancelled"):
                         raise HTTPException(status_code=400, detail="Ugyldig ordrelinjestatus")
+                    if any(value is not None and (not math.isfinite(value) or value < 0) for value in (normalized_items[-1][key] for key in ("quantity", "unit_price", "amount"))):
+                        raise HTTPException(status_code=400, detail="Ordrelinjens tal skal være endelige og mindst nul")
 
                 cursor.execute(
                     """
@@ -1089,13 +1138,71 @@ async def create_sag(request: Request, data: dict):
                     RETURNING *
                     """,
                     (data.get("titel"), data.get("beskrivelse", ""), case_type, status, data.get("customer_id"), ansvarlig_bruger_id,
-                     assigned_group_id, _get_user_id_from_request(request), deadline, deferred_until, data.get("deferred_until_case_id"),
+                     assigned_group_id, current_user_id, deadline, deferred_until, data.get("deferred_until_case_id"),
                      data.get("deferred_until_status"), pipeline_values["amount"], pipeline_values["probability"], pipeline_values["stage_id"], pipeline_values["description"]),
                 )
                 result = cursor.fetchone()
                 if not result:
                     raise HTTPException(status_code=500, detail="Failed to create case")
 
+                if contact_ids:
+                    cursor.execute("SELECT id FROM contacts WHERE id = ANY(%s)", (contact_ids,))
+                    existing_contact_ids = {int(row["id"]) for row in cursor.fetchall()}
+                    missing_contact_ids = [contact_id for contact_id in contact_ids if contact_id not in existing_contact_ids]
+                    if missing_contact_ids:
+                        raise HTTPException(status_code=400, detail=f"Ugyldig kontakt: {missing_contact_ids[0]}")
+                    for index, contact_id in enumerate(contact_ids):
+                        cursor.execute(
+                            """INSERT INTO sag_kontakter (sag_id, contact_id, role, is_primary)
+                               VALUES (%s, %s, 'Kontakt', %s)""",
+                            (result["id"], contact_id, index == 0),
+                        )
+                        cursor.execute(
+                            """INSERT INTO contact_companies (contact_id, customer_id, is_primary, role)
+                               VALUES (%s, %s, FALSE, 'Kontakt')
+                               ON CONFLICT (contact_id, customer_id) DO NOTHING""",
+                            (contact_id, data.get("customer_id")),
+                        )
+
+                if internet_connection_ids:
+                    cursor.execute(
+                        """SELECT id FROM internet_connections_connections
+                           WHERE id = ANY(%s) AND deleted_at IS NULL""",
+                        (internet_connection_ids,),
+                    )
+                    existing_connection_ids = {int(row["id"]) for row in cursor.fetchall()}
+                    missing_connection_ids = [item for item in internet_connection_ids if item not in existing_connection_ids]
+                    if missing_connection_ids:
+                        raise HTTPException(status_code=400, detail=f"Internetforbindelsen findes ikke: {missing_connection_ids[0]}")
+                    for connection_id in internet_connection_ids:
+                        cursor.execute(
+                            """INSERT INTO sag_internet_connections (sag_id, connection_id, linked_by_user_id)
+                               VALUES (%s,%s,%s) ON CONFLICT DO NOTHING""",
+                            (result["id"], connection_id, current_user_id),
+                        )
+                    cursor.execute(
+                        """INSERT INTO sag_tags (sag_id, tag_navn)
+                           SELECT %s, 'internet forbindelse'
+                           WHERE NOT EXISTS (
+                               SELECT 1 FROM sag_tags
+                               WHERE sag_id = %s AND deleted_at IS NULL
+                                 AND LOWER(TRIM(tag_navn)) = 'internet forbindelse'
+                           )""",
+                        (result["id"], result["id"]),
+                    )
+
+                if telefoni_opkald_id:
+                    cursor.execute(
+                        """UPDATE telefoni_opkald
+                           SET sag_id = %s,
+                               kontakt_id = COALESCE(%s, kontakt_id)
+                           WHERE id = %s
+                           RETURNING id""",
+                        (result["id"], contact_ids[0] if contact_ids else None, telefoni_opkald_id),
+                    )
+                    if not cursor.fetchone():
+                        raise HTTPException(status_code=400, detail="Det valgte opkald findes ikke")
+
                 has_purchase_columns = table_has_column("sag_salgsvarer", "purchase_purpose")
                 for item in normalized_items:
                     if has_purchase_columns:
@@ -1112,7 +1219,11 @@ async def create_sag(request: Request, data: dict):
                                VALUES (%s, %s, %s, %s, %s, %s, %s, %s, %s, %s, %s)""",
                             (result["id"], item["type"], item["description"], item["quantity"], item["unit"], item["unit_price"], item["amount"], item["currency"], item["status"], item["line_date"], item["external_ref"]),
                         )
+                from app.modules.sag.backend.create_support import attach_create_relations
+                tag_actions = attach_create_relations(cursor, result["id"], data, current_user_id)
             conn.commit()
+            result = dict(result)
+            result["tag_actions"] = tag_actions
             logger.info("✅ Case created: %s", result["id"])
             return dict(result)
         except Exception:
@@ -1126,6 +1237,46 @@ async def create_sag(request: Request, data: dict):
         logger.error("❌ Error creating case: %s", e)
         raise HTTPException(status_code=500, detail="Failed to create case")
 
+
+@router.get("/sag/{sag_id}/internet-connections")
+async def list_sag_internet_connections(sag_id: int):
+    return execute_query(
+        """SELECT link.connection_id,link.created_at,ic.name,ic.circuit_number,ic.provider_reference,
+                  ic.address,ic.customer_id
+           FROM sag_internet_connections link
+           JOIN internet_connections_connections ic ON ic.id=link.connection_id AND ic.deleted_at IS NULL
+           WHERE link.sag_id=%s ORDER BY link.created_at DESC""", (sag_id,),
+    ) or []
+
+
+@router.post("/sag/{sag_id}/internet-connections", dependencies=[Depends(case_edit_access)])
+async def link_sag_internet_connection(sag_id: int, request: Request, data: dict):
+    connection_id = _coerce_optional_int(data.get("connection_id"), "connection_id")
+    if not connection_id:
+        raise HTTPException(status_code=400, detail="connection_id er påkrævet")
+    if not execute_query_single("SELECT id FROM sag_sager WHERE id=%s AND deleted_at IS NULL", (sag_id,)):
+        raise HTTPException(status_code=404, detail="Sagen findes ikke")
+    if not execute_query_single(
+        "SELECT id FROM internet_connections_connections WHERE id=%s AND deleted_at IS NULL", (connection_id,),
+    ):
+        raise HTTPException(status_code=404, detail="Internetforbindelsen findes ikke")
+    execute_query(
+        """INSERT INTO sag_internet_connections (sag_id,connection_id,linked_by_user_id)
+           VALUES (%s,%s,%s) ON CONFLICT DO NOTHING""",
+        (sag_id, connection_id, _get_user_id_from_request(request)), fetch=False,
+    )
+    _ensure_case_internet_connection_tag(sag_id)
+    return {"linked": True, "sag_id": sag_id, "connection_id": connection_id}
+
+
+@router.delete("/sag/{sag_id}/internet-connections/{connection_id}", dependencies=[Depends(case_edit_access)])
+async def unlink_sag_internet_connection(sag_id: int, connection_id: int):
+    execute_query(
+        "DELETE FROM sag_internet_connections WHERE sag_id=%s AND connection_id=%s",
+        (sag_id, connection_id), fetch=False,
+    )
+    return {"unlinked": True}
+
 @router.get("/sag/{sag_id:int}")
 async def get_sag(sag_id: int):
     """Get a specific case."""
@@ -1257,16 +1408,14 @@ async def list_recent_sager(request: Request, limit: int = Query(10, ge=1, le=10
 async def get_my_sag_list_preferences(request: Request):
     user_id = _get_user_id_from_request(request)
     try:
+        has_columns = table_has_column("user_sag_list_preferences", "column_order")
+        select_fields = "type_filters, column_order, hidden_columns" if has_columns else "type_filters"
         rows = execute_query(
-            """
+            f"SELECT {select_fields} FROM user_sag_list_preferences WHERE user_id = %s",
-            SELECT type_filters
-            FROM user_sag_list_preferences
-            WHERE user_id = %s
-            """,
             (user_id,),
         ) or []
         if not rows:
-            return {"type_filters": []}
+            return {"type_filters": [], "column_order": list(SAG_LIST_COLUMN_KEYS), "hidden_columns": []}
 
         raw = rows[0].get("type_filters")
         parsed = []
@@ -1289,20 +1438,43 @@ async def get_my_sag_list_preferences(request: Request):
             seen.add(item)
             normalized.append(item)
 
-        return {"type_filters": normalized}
+        raw_order = rows[0].get("column_order") if has_columns else None
+        raw_hidden = rows[0].get("hidden_columns") if has_columns else None
+        if isinstance(raw_order, str):
+            try: raw_order = json.loads(raw_order)
+            except Exception: raw_order = []
+        if isinstance(raw_hidden, str):
+            try: raw_hidden = json.loads(raw_hidden)
+            except Exception: raw_hidden = []
+        order = [str(key) for key in (raw_order or []) if str(key) in SAG_LIST_COLUMN_KEYS]
+        order.extend(key for key in SAG_LIST_COLUMN_KEYS if key not in order)
+        hidden = [str(key) for key in (raw_hidden or []) if str(key) in SAG_LIST_COLUMN_KEYS]
+        return {"type_filters": normalized, "column_order": order, "hidden_columns": hidden}
     except Exception as e:
         if "user_sag_list_preferences" in str(e):
-            return {"type_filters": []}
+            return {"type_filters": [], "column_order": list(SAG_LIST_COLUMN_KEYS), "hidden_columns": []}
         logger.error("❌ Could not load sag list preferences for user %s: %s", user_id, e)
         raise HTTPException(status_code=500, detail="Failed to load list preferences")
 
+
+@router.get("/sag/me/quick-filter-context")
+async def get_my_sag_quick_filter_context(request: Request):
+    """Return the authenticated employee and their groups for list quick filters."""
+    user_id = _get_user_id_from_request(request)
+    rows = execute_query(
+        "SELECT group_id FROM user_groups WHERE user_id = %s ORDER BY group_id",
+        (user_id,),
+    ) or []
+    return {"user_id": user_id, "group_ids": [row["group_id"] for row in rows]}
+
 @router.patch("/sag/me/list-preferences")
 async def update_my_sag_list_preferences(request: Request, payload: SagListPreferencesUpdate):
     user_id = _get_user_id_from_request(request)
     try:
         normalized = []
         seen = set()
-        for value in payload.type_filters or []:
+        existing = await get_my_sag_list_preferences(request)
+        for value in (payload.type_filters if payload.type_filters is not None else existing["type_filters"]):
             item = str(value or "").strip().lower()
             if not item or item in seen:
                 continue
@@ -1311,18 +1483,31 @@ async def update_my_sag_list_preferences(request: Request, payload: SagListPrefe
             seen.add(item)
             normalized.append(item)
 
+        requested_order = payload.column_order if payload.column_order is not None else existing["column_order"]
+        column_order = [str(key) for key in requested_order if str(key) in SAG_LIST_COLUMN_KEYS]
+        column_order.extend(key for key in SAG_LIST_COLUMN_KEYS if key not in column_order)
+        requested_hidden = payload.hidden_columns if payload.hidden_columns is not None else existing["hidden_columns"]
+        hidden_columns = list(dict.fromkeys(str(key) for key in requested_hidden if str(key) in SAG_LIST_COLUMN_KEYS))
+
+        if not table_has_column("user_sag_list_preferences", "column_order"):
+            raise HTTPException(status_code=503, detail="Kolonnepræferencer kræver den nyeste databasemigration")
+
         execute_query(
             """
-            INSERT INTO user_sag_list_preferences (user_id, type_filters, updated_at)
+            INSERT INTO user_sag_list_preferences (user_id, type_filters, column_order, hidden_columns, updated_at)
-            VALUES (%s, %s::jsonb, NOW())
+            VALUES (%s, %s::jsonb, %s::jsonb, %s::jsonb, NOW())
             ON CONFLICT (user_id)
             DO UPDATE SET
                 type_filters = EXCLUDED.type_filters,
+                column_order = EXCLUDED.column_order,
+                hidden_columns = EXCLUDED.hidden_columns,
                 updated_at = NOW()
             """,
-            (user_id, json.dumps(normalized)),
+            (user_id, json.dumps(normalized), json.dumps(column_order), json.dumps(hidden_columns)),
         )
-        return {"type_filters": normalized}
+        return {"type_filters": normalized, "column_order": column_order, "hidden_columns": hidden_columns}
+    except HTTPException:
+        raise
     except Exception as e:
         logger.error("❌ Could not update sag list preferences for user %s: %s", user_id, e)
         raise HTTPException(status_code=500, detail="Failed to save list preferences")
@@ -1536,13 +1721,14 @@ async def delete_todo_step(step_id: int):
         raise HTTPException(status_code=500, detail="Failed to delete todo step")
 
 @router.patch("/sag/{sag_id:int}", dependencies=[Depends(case_edit_access)])
-async def update_sag(sag_id: int, updates: dict = Body(...)):
+async def update_sag(sag_id: int, request: Request, updates: dict = Body(...)):
     """Update a case."""
     try:
+        confirm_close_without_time = updates.pop("confirm_close_without_time", False) is True
         # Check if case exists
         check = execute_query(
             """
-            SELECT id, status, template_key, priority, ansvarlig_bruger_id, assigned_group_id
+            SELECT *
             FROM sag_sager
             WHERE id = %s AND deleted_at IS NULL
             """,
@@ -1560,6 +1746,23 @@ async def update_sag(sag_id: int, updates: dict = Body(...)):
 
         if "status" in updates:
             updates["status"] = _normalize_case_status(updates.get("status"))
+            closing_statuses = {"lukket", "løst", "afsluttet", "closed", "resolved", "done"}
+            new_status = str(updates.get("status") or "").strip().lower()
+            case_type = str(previous_row.get("template_key") or "").strip().lower()
+            is_support_case = case_type in {"", "support", "ticket", "quickcreate", "service"}
+            if new_status in closing_statuses and previous_status not in closing_statuses and is_support_case:
+                has_registered_time = execute_query_single(
+                    "SELECT EXISTS(SELECT 1 FROM tmodule_times WHERE sag_id = %s) AS has_time",
+                    (sag_id,),
+                ) or {}
+                if not bool(has_registered_time.get("has_time")) and not confirm_close_without_time:
+                    raise HTTPException(
+                        status_code=409,
+                        detail={
+                            "code": "close_without_time_confirmation_required",
+                            "message": "Der er ikke registreret tid på supportsagen. Bekræft at den skal lukkes uden tid.",
+                        },
+                    )
         if "deadline" in updates:
             updates["deadline"] = _normalize_optional_timestamp(updates.get("deadline"), "deadline")
         if "start_date" in updates:
@@ -1674,6 +1877,18 @@ async def update_sag(sag_id: int, updates: dict = Body(...)):
                 }
 
                 change_messages: List[str] = []
+                changed_by = "System"
+                try:
+                    acting_user_id = _get_user_id_from_request(request)
+                    acting_user = execute_query_single(
+                        """SELECT COALESCE(NULLIF(TRIM(full_name), ''), NULLIF(TRIM(username), ''),
+                                           CONCAT('Bruger #', user_id::text)) AS name
+                           FROM users WHERE user_id = %s""",
+                        (acting_user_id,),
+                    )
+                    changed_by = str((acting_user or {}).get("name") or f"Bruger #{acting_user_id}")
+                except Exception:
+                    pass
 
                 if "status" in updates:
                     old_value = _norm(previous_row.get("status")) or "-"
@@ -1715,13 +1930,29 @@ async def update_sag(sag_id: int, updates: dict = Body(...)):
                     if old_group != new_group:
                         change_messages.append(f"👥 Gruppe ændret: {old_group} → {new_group}")
 
+                explicitly_logged = {"status", "template_key", "type", "priority", "ansvarlig_bruger_id", "assigned_group_id"}
+                field_labels = {
+                    "titel": "Titel", "beskrivelse": "Beskrivelse", "customer_id": "Kunde",
+                    "start_date": "Startdato", "deadline": "Deadline", "deferred_until": "Udskudt til",
+                    "deferred_until_case_id": "Afventer sag", "deferred_until_status": "Afventer status",
+                    "supplier_flow_type": "Leverandørflow", "supplier_flow_confidence": "Leverandørflow-sikkerhed",
+                }
+                for field in allowed_fields:
+                    if field not in updates or field in explicitly_logged:
+                        continue
+                    old_value = _norm(previous_row.get(field)) or "-"
+                    new_value = _norm(updated_row.get(field)) or "-"
+                    if old_value != new_value:
+                        label = field_labels.get(field, field.replace("_", " ").capitalize())
+                        change_messages.append(f"✏️ {label} ændret: {old_value} → {new_value}")
+
                 for message in change_messages:
                     execute_query(
                         """
                         INSERT INTO sag_kommentarer (sag_id, forfatter, indhold, er_system_besked)
                         VALUES (%s, %s, %s, %s)
                         """,
-                        (sag_id, "System", message, True),
+                        (sag_id, changed_by, message, True),
                     )
             except Exception as comment_log_error:
                 logger.warning("⚠️ Could not log field-change comments for case %s: %s", sag_id, comment_log_error)
@@ -2382,6 +2613,28 @@ async def list_case_contacts(sag_id: int):
         logger.error("❌ Error listing case contacts: %s", e)
         raise HTTPException(status_code=500, detail="Failed to list case contacts")
 
+
+@router.get("/sag/{sag_id}/reply-recipients")
+async def list_case_reply_recipients(sag_id: int, q: str = ""):
+    """Email-capable case contacts first, followed by contacts from the case customer."""
+    rows = execute_query(
+        """
+        WITH target AS (SELECT customer_id FROM sag_sager WHERE id=%s), candidates AS (
+          SELECT c.id, c.first_name, c.last_name, c.email, c.title, true AS linked
+          FROM sag_kontakter sk JOIN contacts c ON c.id=sk.contact_id
+          WHERE sk.sag_id=%s AND sk.deleted_at IS NULL
+          UNION
+          SELECT c.id, c.first_name, c.last_name, c.email, c.title, false AS linked
+          FROM contact_companies cc JOIN contacts c ON c.id=cc.contact_id JOIN target t ON t.customer_id=cc.customer_id
+        ) SELECT DISTINCT ON (id) * FROM candidates
+        WHERE NULLIF(TRIM(email),'') IS NOT NULL
+          AND (%s='' OR CONCAT_WS(' ',first_name,last_name,email,title) ILIKE '%%' || %s || '%%')
+        ORDER BY id, linked DESC
+        """,
+        (sag_id, sag_id, q.strip(), q.strip()),
+    ) or []
+    return rows
+
 @router.post("/sag/{sag_id}/contacts")
 async def add_case_contact(sag_id: int, data: dict):
     """Add a contact to a case."""
@@ -3049,6 +3302,44 @@ async def list_sale_items(sag_id: int):
         raise HTTPException(status_code=500, detail="Failed to list sale items")
 
 
+@router.get("/procurement/overview")
+async def procurement_overview():
+    """Operational queue for purchase lines awaiting order, receipt or delivery."""
+    rows = execute_query(
+        """
+        SELECT p.id, p.sag_id, p.description, p.quantity, p.unit, p.unit_price, p.amount,
+               p.status, p.line_date, p.external_ref, p.purchase_purpose,
+               p.supplier_invoice_id, p.supplier_invoice_line_id,
+               s.titel AS case_title, c.name AS customer_name,
+               EXISTS (
+                   SELECT 1 FROM sag_salgsvarer sale
+                   WHERE sale.sag_id = p.sag_id AND sale.type = 'sale'
+                     AND sale.status <> 'cancelled'
+               ) AS has_sales_line,
+               CASE
+                   WHEN p.supplier_invoice_line_id IS NOT NULL THEN 'received'
+                   WHEN p.status = 'confirmed' THEN 'ordered'
+                   ELSE 'to_order'
+               END AS fulfilment_state
+        FROM sag_salgsvarer p
+        JOIN sag_sager s ON s.id = p.sag_id AND s.deleted_at IS NULL
+        LEFT JOIN customers c ON c.id = s.customer_id
+        WHERE p.type = 'purchase' AND p.status <> 'cancelled'
+        ORDER BY CASE
+                   WHEN p.supplier_invoice_line_id IS NOT NULL THEN 2
+                   WHEN p.status = 'confirmed' THEN 1 ELSE 0 END,
+                 p.line_date NULLS LAST, p.id DESC
+        """
+    ) or []
+    counts = {"to_order": 0, "ordered": 0, "received": 0, "missing_sales_order": 0}
+    for row in rows:
+        state = row.get("fulfilment_state") or "to_order"
+        counts[state] = counts.get(state, 0) + 1
+        if not row.get("has_sales_line"):
+            counts["missing_sales_order"] += 1
+    return {"items": rows, "counts": counts}
+
+
 @router.post("/sag/{sag_id}/sale-items")
 async def create_sale_item(sag_id: int, data: dict):
     """Create a sale item for a case."""
@@ -3146,6 +3437,125 @@ async def create_sale_item(sag_id: int, data: dict):
         raise HTTPException(status_code=500, detail="Failed to create sale item")
 
 
+@router.post("/sag/{sag_id}/sale-items/batch")
+async def create_sale_items_batch(sag_id: int, data: dict):
+    """Create purchase and/or sale lines from one selected product atomically.
+
+    A product lookup is one business action, but it can have two accounting
+    consequences: an expected supplier purchase and a customer sale.  Keeping
+    both inserts in one transaction prevents half-created product flows.
+    """
+    lines = data.get("lines") if isinstance(data, dict) else None
+    if not isinstance(lines, list) or not lines:
+        raise HTTPException(status_code=400, detail="lines must contain at least one item")
+    if len(lines) > 2:
+        raise HTTPException(status_code=400, detail="A product action can contain at most one purchase and one sale line")
+
+    try:
+        case_exists = execute_query_single(
+            "SELECT id FROM sag_sager WHERE id = %s AND deleted_at IS NULL",
+            (sag_id,),
+        )
+        if not case_exists:
+            raise HTTPException(status_code=404, detail="Case not found")
+        if not _table_exists("sag_salgsvarer"):
+            raise HTTPException(status_code=503, detail="Varelinjer er ikke klar endnu")
+
+        has_purchase_columns = table_has_column("sag_salgsvarer", "purchase_purpose")
+        normalized_lines = []
+        seen_types = set()
+        for raw_line in lines:
+            if not isinstance(raw_line, dict):
+                raise HTTPException(status_code=400, detail="Every line must be an object")
+            item_type = str(raw_line.get("type") or "").strip().lower()
+            if item_type not in {"sale", "purchase"}:
+                raise HTTPException(status_code=400, detail="type must be sale or purchase")
+            if item_type in seen_types:
+                raise HTTPException(status_code=400, detail="Only one line of each type is allowed")
+            seen_types.add(item_type)
+
+            description = str(raw_line.get("description") or "").strip()
+            if not description:
+                raise HTTPException(status_code=400, detail="description is required")
+            try:
+                amount = float(raw_line.get("amount"))
+            except (TypeError, ValueError):
+                raise HTTPException(status_code=400, detail="amount must be a number")
+            if amount < 0:
+                raise HTTPException(status_code=400, detail="amount cannot be negative")
+
+            status = str(raw_line.get("status") or "draft").strip().lower()
+            if status not in {"draft", "confirmed", "cancelled"}:
+                raise HTTPException(status_code=400, detail="status must be draft, confirmed, or cancelled")
+
+            purchase_purpose = _normalize_purchase_purpose(raw_line.get("purchase_purpose"), item_type)
+            supplier_invoice_id = supplier_invoice_line_id = None
+            if has_purchase_columns and item_type == "purchase":
+                supplier_invoice_id, supplier_invoice_line_id = _resolve_purchase_traceability(
+                    raw_line.get("supplier_invoice_id"),
+                    raw_line.get("supplier_invoice_line_id"),
+                )
+
+            normalized_lines.append({
+                "type": item_type,
+                "description": description,
+                "quantity": raw_line.get("quantity"),
+                "unit": raw_line.get("unit"),
+                "unit_price": raw_line.get("unit_price"),
+                "amount": amount,
+                "currency": str(raw_line.get("currency") or "DKK").upper(),
+                "status": status,
+                "line_date": raw_line.get("line_date"),
+                "external_ref": raw_line.get("external_ref"),
+                "product_id": raw_line.get("product_id"),
+                "purchase_purpose": purchase_purpose,
+                "supplier_invoice_id": supplier_invoice_id,
+                "supplier_invoice_line_id": supplier_invoice_line_id,
+            })
+
+        conn = get_db_connection()
+        try:
+            with conn.cursor(cursor_factory=RealDictCursor) as cursor:
+                created = []
+                for line in normalized_lines:
+                    if has_purchase_columns:
+                        cursor.execute(
+                            """
+                            INSERT INTO sag_salgsvarer
+                                (sag_id, type, description, quantity, unit, unit_price, amount, currency, status, line_date, external_ref, product_id,
+                                 purchase_purpose, supplier_invoice_id, supplier_invoice_line_id)
+                            VALUES (%(sag_id)s, %(type)s, %(description)s, %(quantity)s, %(unit)s, %(unit_price)s, %(amount)s, %(currency)s, %(status)s, %(line_date)s, %(external_ref)s, %(product_id)s,
+                                    %(purchase_purpose)s, %(supplier_invoice_id)s, %(supplier_invoice_line_id)s)
+                            RETURNING *
+                            """,
+                            {"sag_id": sag_id, **line},
+                        )
+                    else:
+                        cursor.execute(
+                            """
+                            INSERT INTO sag_salgsvarer
+                                (sag_id, type, description, quantity, unit, unit_price, amount, currency, status, line_date, external_ref, product_id)
+                            VALUES (%(sag_id)s, %(type)s, %(description)s, %(quantity)s, %(unit)s, %(unit_price)s, %(amount)s, %(currency)s, %(status)s, %(line_date)s, %(external_ref)s, %(product_id)s)
+                            RETURNING *
+                            """,
+                            {"sag_id": sag_id, **line},
+                        )
+                    created.append(dict(cursor.fetchone()))
+                conn.commit()
+                logger.info("✅ Created %s linked product lines for case %s", len(created), sag_id)
+                return {"created": created}
+        except Exception:
+            conn.rollback()
+            raise
+        finally:
+            release_db_connection(conn)
+    except HTTPException:
+        raise
+    except Exception as e:
+        logger.error("❌ Error creating product lines for case %s: %s", sag_id, e, exc_info=True)
+        raise HTTPException(status_code=500, detail="Failed to create product lines")
+
+
 @router.get("/sag/{sag_id}/sale-items/{item_id}")
 async def get_sale_item(sag_id: int, item_id: int):
     """Get a single sale item for a case."""
@@ -3322,6 +3732,100 @@ async def get_kommentarer(sag_id: int):
         raise HTTPException(status_code=500, detail="Failed to get comments")
 
 
+def _get_case_linked_activities(case_ids: List[int]) -> List[Dict[str, Any]]:
+    """Return non-billable source activities linked directly to cases."""
+    if not case_ids:
+        return []
+
+    placeholders = ",".join(["%s"] * len(case_ids))
+    activities: List[Dict[str, Any]] = []
+
+    if _table_exists("telefoni_opkald"):
+        call_query = f"""
+            SELECT t.id, t.sag_id, t.direction, t.ekstern_nummer, t.intern_extension,
+                   t.started_at, t.ended_at, t.duration_sec,
+                   COALESCE(NULLIF(TRIM(u.full_name), ''), NULLIF(TRIM(u.username), ''), 'Ukendt medarbejder') AS actor_name,
+                   NULLIF(TRIM(CONCAT(COALESCE(c.first_name, ''), ' ', COALESCE(c.last_name, ''))), '') AS contact_name
+            FROM telefoni_opkald t
+            LEFT JOIN users u ON u.user_id = t.bruger_id
+            LEFT JOIN contacts c ON c.id = t.kontakt_id
+            WHERE t.sag_id IN ({placeholders})
+            ORDER BY t.started_at DESC, t.id DESC
+            LIMIT 600
+        """
+        for row in execute_query(call_query, tuple(case_ids)) or []:
+            started_at = row.get("started_at")
+            if not started_at:
+                continue
+            direction = str(row.get("direction") or "inbound").lower()
+            duration_seconds = row.get("duration_sec")
+            if duration_seconds is not None and not 0 <= float(duration_seconds) <= 43200:
+                duration_seconds = None
+            if duration_seconds is None and row.get("ended_at") and isinstance(started_at, datetime) and isinstance(row.get("ended_at"), datetime):
+                calculated_seconds = int((row["ended_at"] - started_at).total_seconds())
+                duration_seconds = calculated_seconds if 0 <= calculated_seconds <= 43200 else None
+            activities.append({
+                "id": f"call:{row.get('id')}",
+                "source_id": row.get("id"),
+                "activity_type": "call",
+                "sag_id": row.get("sag_id"),
+                "timestamp": started_at.isoformat() if isinstance(started_at, datetime) else str(started_at),
+                "ended_at": row.get("ended_at").isoformat() if isinstance(row.get("ended_at"), datetime) else row.get("ended_at"),
+                "duration_minutes": round(float(duration_seconds or 0) / 60, 1),
+                "actor_name": str(row.get("actor_name") or "Ukendt medarbejder"),
+                "contact_name": row.get("contact_name"),
+                "number": row.get("ekstern_nummer"),
+                "direction": direction,
+                "title": "Udgående opkald" if direction == "outbound" else "Indgående opkald",
+                "status": "completed" if row.get("ended_at") else "started",
+            })
+
+    if _table_exists("anydesk_sessions"):
+        anydesk_query = f"""
+            SELECT a.id, a.anydesk_session_id, a.sag_id, a.started_at, a.ended_at,
+                   a.duration_minutes, a.status,
+                   COALESCE(NULLIF(TRIM(u.full_name), ''), NULLIF(TRIM(u.username), ''), 'Ukendt medarbejder') AS actor_name,
+                   NULLIF(TRIM(CONCAT(COALESCE(c.first_name, ''), ' ', COALESCE(c.last_name, ''))), '') AS contact_name
+            FROM anydesk_sessions a
+            LEFT JOIN users u ON u.user_id = a.created_by_user_id
+            LEFT JOIN contacts c ON c.id = a.contact_id
+            WHERE a.sag_id IN ({placeholders})
+            ORDER BY a.started_at DESC, a.id DESC
+            LIMIT 600
+        """
+        for row in execute_query(anydesk_query, tuple(case_ids)) or []:
+            started_at = row.get("started_at")
+            if not started_at:
+                continue
+            duration_minutes = row.get("duration_minutes")
+            if duration_minutes is None and row.get("ended_at") and isinstance(started_at, datetime) and isinstance(row.get("ended_at"), datetime):
+                duration_minutes = max(0, round((row["ended_at"] - started_at).total_seconds() / 60, 1))
+            activities.append({
+                "id": f"anydesk:{row.get('id')}",
+                "source_id": row.get("id"),
+                "external_id": row.get("anydesk_session_id"),
+                "activity_type": "anydesk",
+                "sag_id": row.get("sag_id"),
+                "timestamp": started_at.isoformat() if isinstance(started_at, datetime) else str(started_at),
+                "ended_at": row.get("ended_at").isoformat() if isinstance(row.get("ended_at"), datetime) else row.get("ended_at"),
+                "duration_minutes": float(duration_minutes or 0),
+                "actor_name": str(row.get("actor_name") or "Ukendt medarbejder"),
+                "contact_name": row.get("contact_name"),
+                "title": "AnyDesk-session",
+                "status": str(row.get("status") or "unknown"),
+            })
+
+    activities.sort(key=lambda item: str(item.get("timestamp") or ""), reverse=True)
+    return activities
+
+
+@router.get("/sag/{sag_id}/linked-activities")
+async def get_case_linked_activities(sag_id: int):
+    _assert_sag_exists(sag_id)
+    activities = _get_case_linked_activities([sag_id])
+    return {"activities": activities, "total": len(activities)}
+
+
 @router.get("/sag/{sag_id}/timeline")
 async def get_sag_timeline(sag_id: int, include_subcases: bool = Query(False)):
     """Return a unified timeline for the case with optional child cases."""
@@ -3429,6 +3933,46 @@ async def get_sag_timeline(sag_id: int, include_subcases: bool = Query(False)):
 
         events = []
 
+        for activity in _get_case_linked_activities(case_ids):
+            duration = float(activity.get("duration_minutes") or 0)
+            duration_text = f"{duration:g} min" if duration > 0 else "Varighed ikke registreret"
+            contact = str(activity.get("contact_name") or activity.get("number") or "Ukendt kontakt")
+            activity_type = str(activity.get("activity_type") or "activity")
+            description = f"{contact}\n{duration_text}"
+            if activity_type == "call" and activity.get("number") and activity.get("contact_name"):
+                description = f"{contact} · {activity.get('number')}\n{duration_text}"
+            events.append({
+                "id": activity.get("id"),
+                "event_type": activity_type,
+                "event_subtype": activity.get("direction") or activity.get("status"),
+                "source": "call" if activity_type == "call" else "anydesk",
+                "timestamp": activity.get("timestamp"),
+                "sag_id": activity.get("sag_id"),
+                "sag_titel": next((row.get("titel") for row in case_rows if row.get("id") == activity.get("sag_id")), None),
+                "forfatter": activity.get("actor_name") or "System",
+                "title": activity.get("title"),
+                "description": description,
+            })
+
+        case_details_query = f"""
+            SELECT s.id, s.titel, s.created_at,
+                   COALESCE(NULLIF(TRIM(u.full_name), ''), NULLIF(TRIM(u.username), ''), 'System') AS created_by_name
+            FROM sag_sager s
+            LEFT JOIN users u ON u.user_id = s.created_by_user_id
+            WHERE s.id IN ({placeholders})
+        """
+        for row in execute_query(case_details_query, tuple(case_ids)) or []:
+            created_at = row.get("created_at")
+            if not created_at:
+                continue
+            events.append({
+                "id": f"case:{row.get('id')}:created", "event_type": "case", "event_subtype": "created",
+                "source": "case", "timestamp": created_at.isoformat() if isinstance(created_at, datetime) else str(created_at),
+                "sag_id": row.get("id"), "sag_titel": row.get("titel"),
+                "forfatter": str(row.get("created_by_name") or "System"),
+                "title": "Sag oprettet", "description": str(row.get("titel") or ""),
+            })
+
         for row in comments:
             created_at = row.get("created_at")
             if not created_at:
@@ -3494,10 +4038,12 @@ async def get_sag_timeline(sag_id: int, include_subcases: bool = Query(False)):
         if _table_exists("sag_reminders"):
             reminders_query = f"""
                 SELECT r.id, r.sag_id, r.title, r.message, r.event_type,
-                       r.next_check_at, r.scheduled_at,
+                       r.next_check_at, r.scheduled_at, r.created_at,
+                       COALESCE(NULLIF(TRIM(u.full_name), ''), NULLIF(TRIM(u.username), ''), 'System') AS created_by_name,
                        s.titel AS source_sag_titel
                 FROM sag_reminders r
                 LEFT JOIN sag_sager s ON s.id = r.sag_id
+                LEFT JOIN users u ON u.user_id = r.created_by_user_id
                 WHERE r.deleted_at IS NULL
                   AND r.sag_id IN ({placeholders})
                 ORDER BY COALESCE(r.next_check_at, r.scheduled_at) DESC
@@ -3506,13 +4052,17 @@ async def get_sag_timeline(sag_id: int, include_subcases: bool = Query(False)):
             reminders = execute_query(reminders_query, tuple(case_ids)) or []
 
             for row in reminders:
-                start_value = row.get("next_check_at") or row.get("scheduled_at")
+                start_value = row.get("created_at") or row.get("next_check_at") or row.get("scheduled_at")
                 if not start_value:
                     continue
 
                 ts = start_value.isoformat() if isinstance(start_value, datetime) else str(start_value)
                 title = str(row.get("title") or "Påmindelse")
                 message = str(row.get("message") or "")
+                scheduled_value = row.get("scheduled_at") or row.get("next_check_at")
+                if scheduled_value:
+                    scheduled_text = scheduled_value.isoformat() if isinstance(scheduled_value, datetime) else str(scheduled_value)
+                    message = f"{message}\nPlanlagt til: {scheduled_text}".strip()
                 event_kind = str(row.get("event_type") or "reminder")
 
                 events.append({
@@ -3523,7 +4073,7 @@ async def get_sag_timeline(sag_id: int, include_subcases: bool = Query(False)):
                     "timestamp": ts,
                     "sag_id": row.get("sag_id"),
                     "sag_titel": row.get("source_sag_titel"),
-                    "forfatter": "Reminder",
+                    "forfatter": str(row.get("created_by_name") or "System"),
                     "title": f"Påmindelse · {title}",
                     "description": message,
                 })
@@ -3532,9 +4082,15 @@ async def get_sag_timeline(sag_id: int, include_subcases: bool = Query(False)):
             time_query = f"""
                 SELECT t.id, t.sag_id, t.description, t.entry_type,
                        t.worked_date, t.created_at, t.approved_hours, t.original_hours,
+                       COALESCE(NULLIF(TRIM(recorder.full_name), ''), NULLIF(TRIM(recorder.username), ''),
+                                NULLIF(TRIM(t.user_name), ''), 'System') AS actor_name,
+                       COALESCE(NULLIF(TRIM(employee.full_name), ''), NULLIF(TRIM(employee.username), ''),
+                                CONCAT('Medarbejder #', t.medarbejder_id::text)) AS employee_name,
                        s.titel AS source_sag_titel
                 FROM tmodule_times t
                 LEFT JOIN sag_sager s ON s.id = t.sag_id
+                LEFT JOIN users employee ON employee.user_id = t.medarbejder_id
+                LEFT JOIN users recorder ON LOWER(recorder.username) = LOWER(t.user_name)
                 WHERE t.sag_id IN ({placeholders})
                 ORDER BY COALESCE(t.worked_date::timestamp, t.created_at) DESC, t.id DESC
                 LIMIT 600
@@ -3542,7 +4098,7 @@ async def get_sag_timeline(sag_id: int, include_subcases: bool = Query(False)):
             time_entries = execute_query(time_query, tuple(case_ids)) or []
 
             for row in time_entries:
-                raw_ts = row.get("worked_date") or row.get("created_at")
+                raw_ts = row.get("created_at") or row.get("worked_date")
                 if not raw_ts:
                     continue
 
@@ -3552,6 +4108,8 @@ async def get_sag_timeline(sag_id: int, include_subcases: bool = Query(False)):
                     hours = row.get("original_hours")
                 hours_text = f"{float(hours):.2f} t" if hours is not None else "ukendt tid"
                 description = str(row.get("description") or "")
+                employee_name = str(row.get("employee_name") or "Ukendt medarbejder")
+                description = f"Registreret for: {employee_name}\n{description}".strip()
                 entry_type = str(row.get("entry_type") or "arbejde")
 
                 events.append({
@@ -3562,11 +4120,70 @@ async def get_sag_timeline(sag_id: int, include_subcases: bool = Query(False)):
                     "timestamp": ts,
                     "sag_id": row.get("sag_id"),
                     "sag_titel": row.get("source_sag_titel"),
-                    "forfatter": "Tid",
+                    "forfatter": str(row.get("actor_name") or "System"),
                     "title": f"Tidsregistrering · {hours_text}",
                     "description": description,
                 })
 
+        if _table_exists("sag_tags"):
+            tag_query = f"""
+                SELECT t.id, t.sag_id, t.tag_navn, t.created_at, t.closed_at, s.titel AS source_sag_titel
+                FROM sag_tags t LEFT JOIN sag_sager s ON s.id = t.sag_id
+                WHERE t.sag_id IN ({placeholders}) LIMIT 600
+            """
+            for row in execute_query(tag_query, tuple(case_ids)) or []:
+                for action, timestamp in (("tilføjet", row.get("created_at")), ("lukket", row.get("closed_at"))):
+                    if timestamp:
+                        events.append({
+                            "id": f"tag:{row.get('id')}:{action}", "event_type": "tag", "event_subtype": action,
+                            "source": "case", "timestamp": timestamp.isoformat() if isinstance(timestamp, datetime) else str(timestamp),
+                            "sag_id": row.get("sag_id"), "sag_titel": row.get("source_sag_titel"), "forfatter": "System",
+                            "title": f"Tag {action}", "description": str(row.get("tag_navn") or ""),
+                        })
+
+        if _table_exists("sag_todo_steps"):
+            todo_query = f"""
+                SELECT t.*, s.titel AS source_sag_titel,
+                       COALESCE(NULLIF(TRIM(uc.full_name), ''), NULLIF(TRIM(uc.username), ''), 'System') AS created_by_name,
+                       COALESCE(NULLIF(TRIM(ud.full_name), ''), NULLIF(TRIM(ud.username), ''), 'System') AS completed_by_name
+                FROM sag_todo_steps t
+                LEFT JOIN sag_sager s ON s.id = t.sag_id
+                LEFT JOIN users uc ON uc.user_id = t.created_by_user_id
+                LEFT JOIN users ud ON ud.user_id = t.completed_by_user_id
+                WHERE t.sag_id IN ({placeholders}) LIMIT 800
+            """
+            for row in execute_query(todo_query, tuple(case_ids)) or []:
+                todo_events = (("oprettet", row.get("created_at"), row.get("created_by_name")),
+                               ("færdiggjort", row.get("completed_at"), row.get("completed_by_name")),
+                               ("slettet", row.get("deleted_at"), "System"))
+                for action, timestamp, actor in todo_events:
+                    if timestamp:
+                        events.append({
+                            "id": f"todo:{row.get('id')}:{action}", "event_type": "todo", "event_subtype": action,
+                            "source": "case", "timestamp": timestamp.isoformat() if isinstance(timestamp, datetime) else str(timestamp),
+                            "sag_id": row.get("sag_id"), "sag_titel": row.get("source_sag_titel"), "forfatter": str(actor or "System"),
+                            "title": f"Tjeklistepunkt {action}", "description": str(row.get("title") or ""),
+                        })
+
+        if _table_exists("sag_relationer"):
+            relation_query = f"""
+                SELECT id, kilde_sag_id, målsag_id, relationstype, created_at, deleted_at
+                FROM sag_relationer
+                WHERE kilde_sag_id IN ({placeholders}) OR målsag_id IN ({placeholders}) LIMIT 600
+            """
+            for row in execute_query(relation_query, tuple(case_ids) + tuple(case_ids)) or []:
+                current_id = row.get("kilde_sag_id") if row.get("kilde_sag_id") in case_ids else row.get("målsag_id")
+                other_id = row.get("målsag_id") if current_id == row.get("kilde_sag_id") else row.get("kilde_sag_id")
+                for action, timestamp in (("oprettet", row.get("created_at")), ("fjernet", row.get("deleted_at"))):
+                    if timestamp:
+                        events.append({
+                            "id": f"relation:{row.get('id')}:{action}", "event_type": "relation", "event_subtype": action,
+                            "source": "case", "timestamp": timestamp.isoformat() if isinstance(timestamp, datetime) else str(timestamp),
+                            "sag_id": current_id, "sag_titel": next((r.get("titel") for r in case_rows if r.get("id") == current_id), None),
+                            "forfatter": "System", "title": f"Relation {action}",
+                            "description": f"{row.get('relationstype') or 'Relateret til'} · Sag #{other_id}",
+                        })
+
         def _sort_key(item: Dict) -> datetime:
             raw = str(item.get("timestamp") or "")
             try:

app/modules/sag/backend/solutions.py

@@ -1,118 +1,500 @@
+import json
 import logging
-from fastapi import APIRouter, HTTPException, Request, Depends
+import re
 from typing import Optional
 
-from app.core.database import execute_query
+from fastapi import APIRouter, Depends, HTTPException, Query, Request
+
+from app.core.auth_dependencies import get_current_user, require_any_permission
+from app.core.database import execute_query, execute_query_single
 from app.models.schemas import Solution, SolutionCreate, SolutionUpdate
-from app.core.auth_dependencies import require_any_permission
+from app.services.case_analysis_service import CaseAnalysisService
 
 logger = logging.getLogger(__name__)
 router = APIRouter()
 case_edit_access = require_any_permission("cases.edit", "tickets.edit")
+VISIBILITIES = {"internal", "general", "customer"}
+APPROVAL_STATUSES = {"draft", "pending", "approved", "outdated", "rejected"}
+RESULT_ALIASES = {"resolved": "Løst", "partial": "Delvist", "unresolved": "Ej løst", "løst": "Løst", "delvist": "Delvist", "workaround": "Workaround", "ej løst": "Ej løst"}
+TYPE_ALIASES = {"standard": "Support", "permanent": "Support", "external": "Ekstern", "support": "Support", "drift": "Drift", "konsulent": "Konsulent", "infrastruktur": "Infrastruktur", "workaround": "Support"}
+
+SECRET_PATTERNS = (
+    (re.compile(r"(?i)\b(password|passwd|kodeord|api[_ -]?key|secret|token)\s*[:=]\s*([^\s,;]+)"), r"\1: [FJERNET]"),
+    (re.compile(r"(?i)\bBearer\s+[A-Za-z0-9._~+\-/]+=*"), "Bearer [FJERNET]"),
+    (re.compile(r"-----BEGIN [A-Z ]*PRIVATE KEY-----.*?-----END [A-Z ]*PRIVATE KEY-----", re.S), "[PRIVAT NØGLE FJERNET]"),
+    (re.compile(r"(?i)(?:postgres|mysql|mongodb(?:\+srv)?)://[^\s]+"), "[DATABASEFORBINDELSE FJERNET]"),
+)
+
+
+def _user_id(current_user: dict) -> Optional[int]:
+    value = current_user.get("id") or current_user.get("user_id")
+    return int(value) if value is not None else None
+
+
+def _clean_list(values) -> list[str]:
+    cleaned, seen = [], set()
+    for value in values or []:
+        item = str(value or "").strip()
+        key = item.casefold()
+        if item and key not in seen:
+            seen.add(key)
+            cleaned.append(item[:100])
+    return cleaned[:30]
+
+
+def _normalize_payload(data: dict) -> dict:
+    if "title" in data:
+        data["title"] = str(data.get("title") or "").strip()
+        if not data["title"]:
+            raise HTTPException(status_code=422, detail="Løsningen skal have en titel")
+    if "visibility" in data:
+        data["visibility"] = str(data.get("visibility") or "internal").lower()
+        if data["visibility"] not in VISIBILITIES:
+            raise HTTPException(status_code=422, detail="Ugyldig synlighed")
+    if "approval_status" in data:
+        data["approval_status"] = str(data.get("approval_status") or "draft").lower()
+        if data["approval_status"] not in APPROVAL_STATUSES:
+            raise HTTPException(status_code=422, detail="Ugyldig godkendelsesstatus")
+    if data.get("result") is not None:
+        raw = str(data["result"]).strip()
+        data["result"] = RESULT_ALIASES.get(raw.casefold(), raw)
+    if data.get("solution_type") is not None:
+        raw = str(data["solution_type"]).strip()
+        data["solution_type"] = TYPE_ALIASES.get(raw.casefold(), raw)
+    for field in ("tags", "products"):
+        if field in data:
+            data[field] = _clean_list(data[field])
+    return data
+
+
+def _redact_sensitive(text: str) -> tuple[str, list[str]]:
+    cleaned = str(text or "")
+    warnings = []
+    for pattern, replacement in SECRET_PATTERNS:
+        cleaned, count = pattern.subn(replacement, cleaned)
+        if count:
+            warnings.append(f"{count} mulig(e) hemmelighed(er) blev fjernet før AI-behandling")
+    return cleaned, warnings
+
+
+def _knowledge_tokens(text: str) -> list[str]:
+    ignored = {"eller", "ikke", "med", "den", "det", "der", "som", "for", "fra", "til", "har", "kan", "skal", "sag", "sagen", "test", "viden"}
+    tokens, seen = [], set()
+    for token in re.findall(r"[A-Za-zÀ-ÿ0-9_.-]{3,}", str(text or "").lower()):
+        if token in ignored or token in seen:
+            continue
+        seen.add(token)
+        tokens.append(token)
+    return tokens[:24]
+
+
+def _normalize_source_refs(raw_refs, allowed_refs: set[str], sag_id: int) -> list[str]:
+    if isinstance(raw_refs, str):
+        raw_refs = re.split(r"[,;\n]+", raw_refs)
+    normalized = [f"Sag {sag_id}"]
+    for raw in raw_refs or []:
+        value = str(raw or "").strip().strip("[]")
+        match = re.search(r"(?i)\b(sag|kommentar|mail|tid|artikel)\s*#?\s*(\d+)\b", value)
+        if not match:
+            continue
+        kind = match.group(1).capitalize()
+        canonical = f"{kind} {int(match.group(2))}"
+        if canonical in allowed_refs and canonical not in normalized:
+            normalized.append(canonical)
+    return normalized
+
+
+def _version_solution(solution: dict, user_id: Optional[int], change_note: Optional[str] = None) -> None:
+    version_row = execute_query_single("SELECT COALESCE(MAX(version_number), 0) + 1 AS next_version FROM sag_solution_versions WHERE solution_id = %s", (solution["id"],)) or {"next_version": 1}
+    snapshot = dict(solution)
+    for key, value in list(snapshot.items()):
+        if hasattr(value, "isoformat"):
+            snapshot[key] = value.isoformat()
+    execute_query(
+        "INSERT INTO sag_solution_versions (solution_id, version_number, snapshot, changed_by_user_id, change_note) VALUES (%s,%s,%s::jsonb,%s,%s)",
+        (solution["id"], version_row["next_version"], json.dumps(snapshot), user_id, change_note),
+    )
+
+
+def _case_knowledge_context(sag_id: int, limit: int = 6) -> tuple[dict, list[dict]]:
+    case = execute_query_single(
+        """SELECT s.id,s.titel,s.beskrivelse,s.status,
+                  (SELECT sk.customer_id FROM sag_kunder sk WHERE sk.sag_id=s.id AND sk.deleted_at IS NULL ORDER BY sk.id LIMIT 1) AS customer_id,
+                  COALESCE((SELECT string_agg(t.name,' ') FROM entity_tags et JOIN tags t ON t.id=et.tag_id WHERE et.entity_type='case' AND et.entity_id=s.id),'') AS tag_text
+           FROM sag_sager s WHERE s.id=%s AND s.deleted_at IS NULL""",
+        (sag_id,),
+    )
+    if not case:
+        raise HTTPException(status_code=404, detail="Sagen findes ikke")
+    tokens = _knowledge_tokens(" ".join([str(case.get("titel") or ""), str(case.get("beskrivelse") or ""), str(case.get("tag_text") or "")]))
+    if not tokens:
+        return case, []
+    search_query = " OR ".join(tokens)
+    articles = execute_query(
+        """SELECT ka.id,ka.title,ka.summary,ka.problem,ka.root_cause,ka.solution,ka.workaround,
+                  ka.visibility,ka.customer_id,ka.tags,ka.products,ka.sag_id,ka.updated_at,
+                  ts_rank_cd(ka.search_document,websearch_to_tsquery('simple',%s)) AS relevance
+           FROM knowledge_articles ka
+           WHERE ka.status='published' AND ka.archived_at IS NULL
+             AND (ka.visibility IN ('general','internal') OR (ka.visibility='customer' AND ka.customer_id=%s))
+             AND ka.search_document @@ websearch_to_tsquery('simple',%s)
+           ORDER BY relevance DESC,ka.updated_at DESC LIMIT %s""",
+        (search_query, case.get("customer_id"), search_query, limit),
+    ) or []
+    if articles:
+        top_relevance = float(articles[0].get("relevance") or 0)
+        relative_floor = max(0.05, top_relevance * 0.35)
+        articles = [row for row in articles if float(row.get("relevance") or 0) >= relative_floor]
+    return case, articles
+
 
 @router.get("/sag/{sag_id}/solution", response_model=Optional[Solution])
-async def get_solution(sag_id: int):
+async def get_solution(sag_id: int, _current_user: dict = Depends(get_current_user)):
-    """Get the solution associated with a case."""
+    result = execute_query("SELECT * FROM sag_solutions WHERE sag_id = %s AND deleted_at IS NULL", (sag_id,))
-    try:
+    return result[0] if result else None
-        query = "SELECT * FROM sag_solutions WHERE sag_id = %s"
-        result = execute_query(query, (sag_id,))
-        if not result:
-            return None
-        return result[0]
-    except Exception as e:
-        logger.error("❌ Error getting solution for case %s: %s", sag_id, e)
-        raise HTTPException(status_code=500, detail="Failed to get solution")
 
-@router.post(
-    "/sag/{sag_id}/solution",
-    response_model=Solution,
-    dependencies=[Depends(case_edit_access)],
-)
-async def create_solution(sag_id: int, solution: SolutionCreate, request: Request):
-    """Create a solution for a case."""
-    try:
-        # Check if case exists
-        case_check = execute_query("SELECT id FROM sag_sager WHERE id = %s", (sag_id,))
-        if not case_check:
-            raise HTTPException(status_code=404, detail="Case not found")
-            
-        # Check if solution already exists
-        check = execute_query("SELECT id FROM sag_solutions WHERE sag_id = %s", (sag_id,))
-        if check:
-            raise HTTPException(status_code=400, detail="Solution already exists for this case")
-            
-        query = """
-            INSERT INTO sag_solutions 
-            (sag_id, title, description, solution_type, result, created_by_user_id)
-            VALUES (%s, %s, %s, %s, %s, %s)
-            RETURNING *
-        """
-        params = (
-            sag_id,
-            solution.title,
-            solution.description,
-            solution.solution_type,
-            solution.result,
-            getattr(request.state, "user_id", None)
-        )
-        
-        result = execute_query(query, params)
-        if result:
-            logger.info("✅ Solution created for case: %s", sag_id)
-            return result[0]
-        raise HTTPException(status_code=500, detail="Failed to create solution")
-    except HTTPException:
-        raise
-    except Exception as e:
-        logger.error("❌ Error creating solution: %s", e)
-        raise HTTPException(status_code=500, detail="Failed to create solution")
 
-@router.patch(
+@router.get("/sag/{sag_id}/solution/versions")
-    "/sag/{sag_id}/solution",
+async def get_solution_versions(sag_id: int, _current_user: dict = Depends(get_current_user)):
-    response_model=Solution,
+    solution = execute_query_single("SELECT id FROM sag_solutions WHERE sag_id = %s AND deleted_at IS NULL", (sag_id,))
-    dependencies=[Depends(case_edit_access)],
+    if not solution:
-)
+        return {"items": [], "total": 0}
-async def update_solution(sag_id: int, updates: SolutionUpdate):
+    items = execute_query(
-    """Update a solution."""
+        """SELECT v.id, v.version_number, v.change_note, v.created_at,
-    try:
+                  COALESCE(u.full_name, u.username) AS changed_by
-        # Check if solution exists
+           FROM sag_solution_versions v LEFT JOIN users u ON u.user_id=v.changed_by_user_id
-        check = execute_query("SELECT id FROM sag_solutions WHERE sag_id = %s", (sag_id,))
+           WHERE v.solution_id=%s ORDER BY v.version_number DESC""",
-        if not check:
+        (solution["id"],),
-            raise HTTPException(status_code=404, detail="Solution not found")
+    ) or []
-        
+    return {"items": items, "total": len(items)}
-        # Build dynamic update query
+
-        set_clauses = []
+
-        params = []
+@router.post("/sag/{sag_id}/solution", response_model=Solution, dependencies=[Depends(case_edit_access)])
-        
+async def create_solution(sag_id: int, solution: SolutionCreate, current_user: dict = Depends(get_current_user)):
-        # Helper to check and add params
+    if not execute_query_single("SELECT id FROM sag_sager WHERE id=%s AND deleted_at IS NULL", (sag_id,)):
-        if updates.title is not None:
+        raise HTTPException(status_code=404, detail="Sagen findes ikke")
-            set_clauses.append("title = %s")
+    existing = execute_query_single("SELECT id, deleted_at FROM sag_solutions WHERE sag_id=%s", (sag_id,))
-            params.append(updates.title)
+    if existing:
-        if updates.description is not None:
+        detail = "Sagen har en arkiveret løsning, som skal gendannes" if existing.get("deleted_at") else "Der findes allerede en løsning på sagen"
-            set_clauses.append("description = %s")
+        raise HTTPException(status_code=409, detail=detail)
-            params.append(updates.description)
+    data = _normalize_payload(solution.model_dump(exclude={"sag_id", "created_by_user_id"}))
-        if updates.solution_type is not None:
+    user_id = _user_id(current_user)
-            set_clauses.append("solution_type = %s")
+    result = execute_query(
-            params.append(updates.solution_type)
+        """INSERT INTO sag_solutions (
-        if updates.result is not None:
+               sag_id,title,description,solution_type,result,problem,root_cause,investigation,workaround,
-            set_clauses.append("result = %s")
+               visibility,approval_status,is_final,tags,products,created_by_user_id,updated_by_user_id
-            params.append(updates.result)
+           ) VALUES (%s,%s,%s,%s,%s,%s,%s,%s,%s,%s,%s,%s,%s::jsonb,%s::jsonb,%s,%s) RETURNING *""",
-            
+        (sag_id, data["title"], data.get("description"), data.get("solution_type"), data.get("result"), data.get("problem"), data.get("root_cause"), data.get("investigation"), data.get("workaround"), data.get("visibility", "internal"), data.get("approval_status", "draft"), data.get("is_final", True), json.dumps(data.get("tags", [])), json.dumps(data.get("products", [])), user_id, user_id),
-        if not set_clauses:
+    )
-            raise HTTPException(status_code=400, detail="No fields to update")
+    created = result[0]
-            
+    _version_solution(created, user_id, "Løsning oprettet")
-        set_clauses.append("updated_at = NOW()")
+    return created
-            
+
-        params.append(sag_id)
+
-        query = f"UPDATE sag_solutions SET {', '.join(set_clauses)} WHERE sag_id = %s RETURNING *"
+@router.patch("/sag/{sag_id}/solution", response_model=Solution, dependencies=[Depends(case_edit_access)])
-        
+async def update_solution(sag_id: int, updates: SolutionUpdate, current_user: dict = Depends(get_current_user)):
-        result = execute_query(query, tuple(params))
+    if not execute_query_single("SELECT id FROM sag_solutions WHERE sag_id=%s AND deleted_at IS NULL", (sag_id,)):
-        if result:
+        raise HTTPException(status_code=404, detail="Løsningen findes ikke")
-            logger.info("✅ Solution updated for case: %s", sag_id)
+    data = _normalize_payload(updates.model_dump(exclude_unset=True))
-            return result[0]
+    change_note = data.pop("change_note", None)
-        raise HTTPException(status_code=500, detail="Failed to update solution")
+    allowed = {"title", "description", "solution_type", "result", "problem", "root_cause", "investigation", "workaround", "visibility", "approval_status", "is_final", "tags", "products"}
-    except HTTPException:
+    fields, params = [], []
-        raise
+    for key, value in data.items():
-    except Exception as e:
+        if key not in allowed:
-        logger.error("❌ Error updating solution: %s", e)
+            continue
-        raise HTTPException(status_code=500, detail="Failed to update solution")
+        fields.append(f"{key} = %s" + ("::jsonb" if key in {"tags", "products"} else ""))
+        params.append(json.dumps(value) if key in {"tags", "products"} else value)
+    if not fields:
+        raise HTTPException(status_code=400, detail="Ingen ændringer at gemme")
+    user_id = _user_id(current_user)
+    fields.extend(["updated_by_user_id = %s", "updated_at = NOW()"])
+    params.extend([user_id, sag_id])
+    updated = execute_query(f"UPDATE sag_solutions SET {', '.join(fields)} WHERE sag_id=%s RETURNING *", tuple(params))[0]
+    _version_solution(updated, user_id, change_note or "Løsning redigeret")
+    return updated
+
+
+@router.post("/sag/{sag_id}/solution/workflow", dependencies=[Depends(case_edit_access)])
+async def solution_workflow(sag_id: int, request: Request, current_user: dict = Depends(get_current_user)):
+    action = str((await request.json()).get("action") or "").lower()
+    solution = execute_query_single("SELECT * FROM sag_solutions WHERE sag_id=%s AND deleted_at IS NULL", (sag_id,))
+    if not solution:
+        raise HTTPException(status_code=404, detail="Løsningen findes ikke")
+    user_id = _user_id(current_user)
+    if action == "submit":
+        status = "pending"
+    elif action == "approve":
+        if not str(solution.get("description") or "").strip():
+            raise HTTPException(status_code=422, detail="Beskriv den endelige løsning før godkendelse")
+        status = "approved"
+    elif action in {"reject", "outdate"}:
+        status = "rejected" if action == "reject" else "outdated"
+    else:
+        raise HTTPException(status_code=422, detail="Ukendt handling")
+    if status == "approved":
+        updated = execute_query_single("UPDATE sag_solutions SET approval_status=%s,approved_by_user_id=%s,approved_at=NOW(),updated_by_user_id=%s,updated_at=NOW() WHERE sag_id=%s RETURNING *", (status, user_id, user_id, sag_id))
+    else:
+        updated = execute_query_single("UPDATE sag_solutions SET approval_status=%s,approved_by_user_id=NULL,approved_at=NULL,updated_by_user_id=%s,updated_at=NOW() WHERE sag_id=%s RETURNING *", (status, user_id, sag_id))
+    _version_solution(updated, user_id, f"Status ændret til {status}")
+    return updated
+
+
+@router.post("/sag/{sag_id}/solution/publish", dependencies=[Depends(case_edit_access)])
+async def publish_solution(sag_id: int, current_user: dict = Depends(get_current_user)):
+    solution = execute_query_single("SELECT * FROM sag_solutions WHERE sag_id=%s AND deleted_at IS NULL", (sag_id,))
+    if not solution:
+        raise HTTPException(status_code=404, detail="Løsningen findes ikke")
+    if solution.get("approval_status") != "approved":
+        raise HTTPException(status_code=409, detail="Løsningen skal godkendes før udgivelse")
+    publish_text = "\n".join(str(solution.get(field) or "") for field in ("title", "problem", "root_cause", "investigation", "description", "workaround"))
+    _clean_publish_text, secret_warnings = _redact_sensitive(publish_text)
+    if secret_warnings:
+        raise HTTPException(status_code=422, detail="Løsningen indeholder muligvis password, token eller anden hemmelighed. Fjern det før udgivelse.")
+    customer_id = None
+    if solution.get("visibility") == "customer":
+        customer = execute_query_single("SELECT customer_id FROM sag_kunder WHERE sag_id=%s AND deleted_at IS NULL ORDER BY id LIMIT 1", (sag_id,))
+        if not customer:
+            raise HTTPException(status_code=409, detail="Kundespecifik viden kræver en kunde på sagen")
+        customer_id = customer["customer_id"]
+    description = str(solution.get("description") or "").strip()
+    summary = description[:300] + ("…" if len(description) > 300 else "")
+    article = execute_query_single(
+        """INSERT INTO knowledge_articles (
+               solution_id,sag_id,customer_id,title,summary,problem,root_cause,investigation,solution,workaround,
+               visibility,status,tags,products,published_by_user_id,reviewed_at
+           ) VALUES (%s,%s,%s,%s,%s,%s,%s,%s,%s,%s,%s,'published',%s::jsonb,%s::jsonb,%s,NOW())
+           ON CONFLICT (solution_id) DO UPDATE SET customer_id=EXCLUDED.customer_id,title=EXCLUDED.title,
+               summary=EXCLUDED.summary,problem=EXCLUDED.problem,root_cause=EXCLUDED.root_cause,
+               investigation=EXCLUDED.investigation,solution=EXCLUDED.solution,workaround=EXCLUDED.workaround,
+               visibility=EXCLUDED.visibility,tags=EXCLUDED.tags,products=EXCLUDED.products,status='published',
+               version_number=knowledge_articles.version_number+1,published_by_user_id=EXCLUDED.published_by_user_id,
+               reviewed_at=NOW(),updated_at=NOW(),archived_at=NULL,archived_by_user_id=NULL RETURNING *""",
+        (solution["id"], sag_id, customer_id, solution["title"], summary, solution.get("problem"), solution.get("root_cause"), solution.get("investigation"), description, solution.get("workaround"), solution.get("visibility", "internal"), json.dumps(solution.get("tags") or []), json.dumps(solution.get("products") or []), _user_id(current_user)),
+    )
+    return article
+
+
+@router.get("/sag/{sag_id}/knowledge-suggestions")
+async def case_knowledge_suggestions(
+    sag_id: int,
+    limit: int = Query(6, ge=1, le=20),
+    _current_user: dict = Depends(get_current_user),
+):
+    _case, articles = _case_knowledge_context(sag_id, limit)
+    items = []
+    for article in articles:
+        item = dict(article)
+        item["reason"] = "Matcher sagens titel, beskrivelse eller tags"
+        item["relevance_percent"] = min(99, max(1, round(float(item.get("relevance") or 0) * 100)))
+        items.append(item)
+    return {"items": items, "total": len(items), "source": "approved_knowledge_only"}
+
+
+@router.post("/sag/{sag_id}/solution/ai-draft", dependencies=[Depends(case_edit_access)])
+async def generate_solution_ai_draft(sag_id: int, current_user: dict = Depends(get_current_user)):
+    case, articles = _case_knowledge_context(sag_id, 5)
+    comments = execute_query(
+        """SELECT id,forfatter,indhold,created_at FROM sag_kommentarer
+           WHERE sag_id=%s AND deleted_at IS NULL ORDER BY created_at DESC LIMIT 60""",
+        (sag_id,),
+    ) or []
+    emails = execute_query(
+        """SELECT DISTINCT e.id,e.subject,e.sender_email,e.recipient_email,e.body_text,e.received_date
+           FROM email_messages e LEFT JOIN sag_emails se ON se.email_id=e.id
+           WHERE e.deleted_at IS NULL AND (se.sag_id=%s OR e.linked_case_id=%s)
+           ORDER BY e.received_date DESC NULLS LAST LIMIT 25""",
+        (sag_id, sag_id),
+    ) or []
+    time_entries = execute_query(
+        """SELECT id,description,original_hours,worked_date FROM tmodule_times
+           WHERE sag_id=%s ORDER BY worked_date DESC NULLS LAST LIMIT 30""",
+        (sag_id,),
+    ) or []
+
+    sections = [f"SAG #{sag_id}\nTitel: {case.get('titel') or ''}\nBeskrivelse: {case.get('beskrivelse') or ''}"]
+    if comments:
+        sections.append("KOMMENTARER:\n" + "\n".join(f"[Kommentar {row['id']}] {row.get('forfatter') or 'Ukendt'}: {row.get('indhold') or ''}" for row in reversed(comments)))
+    if emails:
+        sections.append("MAILS:\n" + "\n".join(f"[Mail {row['id']}] {row.get('subject') or '(uden emne)'}: {row.get('body_text') or ''}" for row in reversed(emails)))
+    if time_entries:
+        sections.append("TIDSNOTER:\n" + "\n".join(f"[Tid {row['id']}] {row.get('description') or ''}" for row in time_entries))
+    if articles:
+        sections.append("GODKENDT VIDEN:\n" + "\n".join(f"[Artikel {row['id']}] {row['title']}\nProblem: {row.get('problem') or ''}\nLøsning: {row.get('solution') or ''}" for row in articles))
+    context, warnings = _redact_sensitive("\n\n".join(sections))
+    context = context[:24000]
+    prompt = """Du laver et UDKAST til dokumentation af en IT-supportløsning.
+Returner KUN gyldig JSON med felterne title, problem, root_cause, investigation, description, workaround, solution_type, result, tags, products, confidence, uncertainties og source_refs.
+Regler:
+- Brug kun fakta fra den vedlagte sag og de nummererede kilder.
+- Opfind aldrig en årsag eller handling. Sæt feltet tomt og beskriv manglen i uncertainties.
+- description er den endelige løsning. Hvis sagen endnu ikke dokumenterer en løsning, skal description være tom.
+- source_refs skal indeholde de præcise kilder, fx "Kommentar 12" eller "Artikel 4".
+- Medtag aldrig passwords, tokens, API-nøgler eller andre hemmeligheder.
+- Skriv kort, teknisk og professionelt på dansk.
+- confidence er et tal mellem 0 og 1.
+"""
+    service = CaseAnalysisService()
+    # A full case history is materially larger than QuickCreate input. Keep the
+    # global QuickCreate timeout unchanged, but allow the local model time to
+    # produce a source-grounded solution draft.
+    service.ai_timeout = max(service.ai_timeout, 60)
+    result = await service._call_ollama(prompt, context)
+    if not result:
+        warnings.append("Den lokale AI-tjeneste er utilgængelig; der vises en sikker grundkladde uden AI-genererede konklusioner")
+        result = {
+            "title": case.get("titel") or "",
+            "problem": case.get("beskrivelse") or "",
+            "root_cause": "",
+            "investigation": "",
+            "description": "",
+            "workaround": "",
+            "solution_type": "Support",
+            "result": "Ej løst",
+            "tags": _knowledge_tokens(case.get("tag_text") or "")[:10],
+            "products": [],
+            "confidence": 0.2,
+            "uncertainties": ["Årsag og endelig løsning skal udfyldes af en medarbejder"],
+            "source_refs": [f"Sag {sag_id}"],
+        }
+    allowed_refs = {f"Kommentar {row['id']}" for row in comments} | {f"Mail {row['id']}" for row in emails} | {f"Tid {row['id']}" for row in time_entries} | {f"Artikel {row['id']}" for row in articles} | {f"Sag {sag_id}"}
+    source_refs = _normalize_source_refs(result.get("source_refs", []), allowed_refs, sag_id)
+    draft = {
+        "title": str(result.get("title") or case.get("titel") or "")[:255],
+        "problem": str(result.get("problem") or ""),
+        "root_cause": str(result.get("root_cause") or ""),
+        "investigation": str(result.get("investigation") or ""),
+        "description": str(result.get("description") or ""),
+        "workaround": str(result.get("workaround") or ""),
+        "solution_type": TYPE_ALIASES.get(str(result.get("solution_type") or "Support").casefold(), "Support"),
+        "result": RESULT_ALIASES.get(str(result.get("result") or "Ej løst").casefold(), "Ej løst"),
+        "tags": _clean_list(result.get("tags")),
+        "products": _clean_list(result.get("products")),
+        "confidence": max(0.0, min(1.0, float(result.get("confidence") or 0))),
+        "uncertainties": _clean_list(result.get("uncertainties")),
+        "source_refs": source_refs,
+    }
+    if not draft["description"]:
+        warnings.append("Sagen indeholder ikke en sikkert dokumenteret endelig løsning")
+    if not source_refs:
+        warnings.append("AI-udkastet indeholdt ingen gyldige kildehenvisninger")
+    return {"draft": draft, "warnings": warnings, "model": service.ollama_model, "review_required": True}
+
+
+@router.get("/solutions")
+async def list_solutions(
+    q: str = Query("", max_length=200),
+    approval_status: Optional[str] = None,
+    visibility: Optional[str] = None,
+    include_archived: bool = False,
+    limit: int = Query(50, ge=1, le=200),
+    offset: int = Query(0, ge=0),
+    _current_user: dict = Depends(get_current_user),
+):
+    where = ["s.deleted_at IS NOT NULL" if include_archived else "s.deleted_at IS NULL"]
+    params: list = []
+    if approval_status:
+        if approval_status not in APPROVAL_STATUSES:
+            raise HTTPException(status_code=422, detail="Ugyldig godkendelsesstatus")
+        where.append("s.approval_status=%s")
+        params.append(approval_status)
+    if visibility:
+        if visibility not in VISIBILITIES:
+            raise HTTPException(status_code=422, detail="Ugyldig synlighed")
+        where.append("s.visibility=%s")
+        params.append(visibility)
+    term = q.strip()
+    if term:
+        where.append("(s.title ILIKE %s OR s.description ILIKE %s OR s.problem ILIKE %s OR sg.titel ILIKE %s OR c.name ILIKE %s OR s.tags::text ILIKE %s OR s.products::text ILIKE %s)")
+        like = f"%{term}%"
+        params.extend([like] * 7)
+    where_sql = " AND ".join(where)
+    count = execute_query_single(
+        f"""SELECT COUNT(*) AS total FROM sag_solutions s
+            JOIN sag_sager sg ON sg.id=s.sag_id
+            LEFT JOIN LATERAL (
+                SELECT cu.name FROM sag_kunder sk JOIN customers cu ON cu.id=sk.customer_id
+                WHERE sk.sag_id=s.sag_id AND sk.deleted_at IS NULL ORDER BY sk.id LIMIT 1
+            ) c ON TRUE WHERE {where_sql}""",
+        tuple(params),
+    ) or {"total": 0}
+    items = execute_query(
+        f"""SELECT s.*, sg.titel AS case_title, sg.status AS case_status, c.name AS customer_name,
+                   COALESCE(creator.full_name,creator.username) AS created_by,
+                   COALESCE(updater.full_name,updater.username) AS updated_by,
+                   ka.id AS article_id, ka.status AS article_status
+            FROM sag_solutions s JOIN sag_sager sg ON sg.id=s.sag_id
+            LEFT JOIN LATERAL (
+                SELECT cu.name FROM sag_kunder sk JOIN customers cu ON cu.id=sk.customer_id
+                WHERE sk.sag_id=s.sag_id AND sk.deleted_at IS NULL ORDER BY sk.id LIMIT 1
+            ) c ON TRUE
+            LEFT JOIN users creator ON creator.user_id=s.created_by_user_id
+            LEFT JOIN users updater ON updater.user_id=s.updated_by_user_id
+            LEFT JOIN knowledge_articles ka ON ka.solution_id=s.id
+            WHERE {where_sql} ORDER BY s.updated_at DESC,s.id DESC LIMIT %s OFFSET %s""",
+        tuple(params + [limit, offset]),
+    ) or []
+    return {"items": items, "total": int(count["total"]), "limit": limit, "offset": offset, "archived": include_archived}
+
+
+@router.delete("/solutions/{solution_id}", dependencies=[Depends(case_edit_access)])
+async def archive_solution(solution_id: int, current_user: dict = Depends(get_current_user)):
+    solution = execute_query_single("SELECT * FROM sag_solutions WHERE id=%s AND deleted_at IS NULL", (solution_id,))
+    if not solution:
+        raise HTTPException(status_code=404, detail="Løsningen findes ikke eller er allerede arkiveret")
+    user_id = _user_id(current_user)
+    execute_query("UPDATE knowledge_articles SET status='archived',archived_at=NOW(),archived_by_user_id=%s,updated_at=NOW() WHERE solution_id=%s", (user_id, solution_id))
+    archived = execute_query_single("UPDATE sag_solutions SET deleted_at=NOW(),deleted_by_user_id=%s,updated_at=NOW() WHERE id=%s RETURNING *", (user_id, solution_id))
+    _version_solution(archived, user_id, "Løsning arkiveret")
+    return {"status": "archived", "id": solution_id, "sag_id": solution["sag_id"]}
+
+
+@router.post("/solutions/{solution_id}/restore", dependencies=[Depends(case_edit_access)])
+async def restore_solution(solution_id: int, current_user: dict = Depends(get_current_user)):
+    solution = execute_query_single("SELECT * FROM sag_solutions WHERE id=%s AND deleted_at IS NOT NULL", (solution_id,))
+    if not solution:
+        raise HTTPException(status_code=404, detail="Den arkiverede løsning findes ikke")
+    user_id = _user_id(current_user)
+    restored = execute_query_single("UPDATE sag_solutions SET deleted_at=NULL,deleted_by_user_id=NULL,updated_by_user_id=%s,updated_at=NOW() WHERE id=%s RETURNING *", (user_id, solution_id))
+    _version_solution(restored, user_id, "Løsning gendannet")
+    return {"status": "restored", "id": solution_id, "sag_id": solution["sag_id"]}
+
+
+@router.get("/knowledge/articles")
+async def search_knowledge_articles(q: str = Query("", max_length=200), customer_id: Optional[int] = None, limit: int = Query(25, ge=1, le=100), offset: int = Query(0, ge=0), _current_user: dict = Depends(get_current_user)):
+    term = q.strip()
+    scope = "(ka.visibility IN ('general','internal') OR (ka.visibility='customer' AND ka.customer_id=%s))" if customer_id else "ka.visibility IN ('general','internal')"
+    params: list = [customer_id] if customer_id else []
+    search = ""
+    if term:
+        search = " AND (ka.search_document @@ websearch_to_tsquery('simple', %s) OR ka.title ILIKE %s)"
+        params.extend([term, f"%{term}%"])
+    count = execute_query_single(f"SELECT COUNT(*) AS total FROM knowledge_articles ka WHERE ka.status='published' AND {scope}{search}", tuple(params)) or {"total": 0}
+    item_params = []
+    rank_expr = "ts_rank_cd(ka.search_document, websearch_to_tsquery('simple', %s))" if term else "0"
+    if term:
+        item_params.append(term)
+    item_params.extend(params)
+    item_params.extend([limit, offset])
+    items = execute_query(
+        f"""SELECT ka.id,ka.title,ka.summary,ka.visibility,ka.customer_id,ka.tags,ka.products,
+                    ka.version_number,ka.updated_at,ka.sag_id,{rank_expr} AS relevance,c.name AS customer_name
+             FROM knowledge_articles ka LEFT JOIN customers c ON c.id=ka.customer_id
+             WHERE ka.status='published' AND {scope}{search}
+             ORDER BY relevance DESC,ka.updated_at DESC,ka.id DESC LIMIT %s OFFSET %s""",
+        tuple(item_params),
+    ) or []
+    return {"items": items, "total": int(count["total"]), "limit": limit, "offset": offset}
+
+
+@router.get("/knowledge/articles/{article_id}")
+async def get_knowledge_article(article_id: int, _current_user: dict = Depends(get_current_user)):
+    article = execute_query_single(
+        """SELECT ka.*,c.name AS customer_name,COALESCE(u.full_name,u.username) AS published_by
+           FROM knowledge_articles ka LEFT JOIN customers c ON c.id=ka.customer_id
+           LEFT JOIN users u ON u.user_id=ka.published_by_user_id
+           WHERE ka.id=%s AND ka.status='published'""",
+        (article_id,),
+    )
+    if not article:
+        raise HTTPException(status_code=404, detail="Vidensartiklen findes ikke")
+    return article

app/modules/sag/frontend/views.py

@@ -13,6 +13,48 @@ logger = logging.getLogger(__name__)
 router = APIRouter()
 
 
+@router.get("/knowledge", response_class=HTMLResponse)
+async def knowledge_index(request: Request):
+    """Read-only first release of the case knowledge base."""
+    return templates.TemplateResponse("modules/sag/templates/knowledge_index.html", {"request": request})
+
+
+@router.get("/solutions", response_class=HTMLResponse)
+async def solutions_management(request: Request):
+    """Central management surface for case solutions and their publication flow."""
+    return templates.TemplateResponse("modules/sag/templates/solutions_management.html", {"request": request})
+
+
+@router.get("/procurement", response_class=HTMLResponse)
+async def procurement_overview_page(request: Request):
+    return templates.TemplateResponse("modules/sag/templates/procurement_overview.html", {"request": request})
+
+@router.get("/reminder-rules", response_class=HTMLResponse)
+async def reminder_rules_page(request: Request):
+    return templates.TemplateResponse("modules/sag/templates/reminder_rules.html", {"request": request})
+
+
+@router.get("/knowledge/{article_id:int}", response_class=HTMLResponse)
+async def knowledge_detail(request: Request, article_id: int):
+    article = execute_query(
+        """
+        SELECT ka.*, c.name AS customer_name,
+               COALESCE(u.full_name, u.username) AS published_by
+        FROM knowledge_articles ka
+        LEFT JOIN customers c ON c.id = ka.customer_id
+        LEFT JOIN users u ON u.user_id = ka.published_by_user_id
+        WHERE ka.id = %s AND ka.status = 'published'
+        """,
+        (article_id,),
+    )
+    if not article:
+        raise HTTPException(status_code=404, detail="Vidensartiklen findes ikke")
+    return templates.TemplateResponse(
+        "modules/sag/templates/knowledge_detail.html",
+        {"request": request, "article": article[0]},
+    )
+
+
 def _render_api_print_bridge(api_path: str, page_title: str) -> str:
         safe_api_path = json.dumps(api_path)
         safe_title = json.dumps(page_title)
@@ -203,6 +245,7 @@ async def sager_liste(
     assigned_group_id: str = Query(None),
     unassigned: bool = Query(False),
     include_deferred: bool = Query(False),
+    quick: str = Query(None),
 ):
     """Display list of all cases."""
     try:
@@ -215,6 +258,7 @@ async def sager_liste(
         query = """
             SELECT s.*, 
                    c.name as customer_name,
+                   sk_first.contact_id AS kontakt_id,
                    CONCAT(COALESCE(cont.first_name, ''), ' ', COALESCE(cont.last_name, '')) as kontakt_navn,
                    COALESCE(u.full_name, u.username) AS ansvarlig_navn,
                  g.name AS assigned_group_name,
@@ -278,7 +322,8 @@ async def sager_liste(
             query += ")"
             query += " AND (s.start_date IS NULL OR s.start_date <= NOW())"
         
-        normalized_status = str(status or "").strip().lower()
+        normalized_quick = str(quick or "").strip().lower()
+        normalized_status = "all" if normalized_quick == "closed" else str(status or "").strip().lower()
         normalized_priority = str(priority or "").strip().lower()
         if normalized_status == "all":
             pass
@@ -289,8 +334,10 @@ async def sager_liste(
             placeholders = ", ".join(["%s"] * len(closed_statuses))
             query += f" AND LOWER(COALESCE(s.status, '')) NOT IN ({placeholders})"
             params.extend(closed_statuses)
-        if normalized_priority:
+        if normalized_priority == "urgent":
-            query += " AND LOWER(COALESCE(s.priority, 'normal')) = %s"
+            query += " AND LOWER(COALESCE(s.priority::text, 'normal')) IN ('urgent', 'high', 'kritisk', 'critical')"
+        elif normalized_priority:
+            query += " AND LOWER(COALESCE(s.priority::text, 'normal')) = %s"
             params.append(normalized_priority)
         if customer_id_int:
             query += " AND s.customer_id = %s"
@@ -314,6 +361,7 @@ async def sager_liste(
             fallback_query = """
                 SELECT s.*, 
                        c.name as customer_name,
+                       NULL::integer AS kontakt_id,
                        '' as kontakt_navn,
                        COALESCE(u.full_name, u.username) AS ansvarlig_navn,
                        NULL::text AS assigned_group_name,
@@ -355,8 +403,10 @@ async def sager_liste(
                 placeholders = ", ".join(["%s"] * len(closed_statuses))
                 fallback_query += f" AND LOWER(COALESCE(s.status, '')) NOT IN ({placeholders})"
                 fallback_params.extend(closed_statuses)
-            if normalized_priority:
+            if normalized_priority == "urgent":
-                fallback_query += " AND LOWER(COALESCE(s.priority, 'normal')) = %s"
+                fallback_query += " AND LOWER(COALESCE(s.priority::text, 'normal')) IN ('urgent', 'high', 'kritisk', 'critical')"
+            elif normalized_priority:
+                fallback_query += " AND LOWER(COALESCE(s.priority::text, 'normal')) = %s"
                 fallback_params.append(normalized_priority)
             if customer_id_int:
                 fallback_query += " AND s.customer_id = %s"
@@ -435,6 +485,7 @@ async def sager_liste(
             "relations_map": relations_map,
             "child_ids": list(child_ids),
             "statuses": status_options,
+            "status_options": status_options,
             "all_tags": [t['tag_navn'] for t in all_tags],
             "current_status": status,
             "current_priority": normalized_priority,
@@ -447,16 +498,19 @@ async def sager_liste(
             "current_ansvarlig_bruger_id": ansvarlig_bruger_id_int,
             "current_assigned_group_id": assigned_group_id_int,
             "current_unassigned": requested_unassigned,
+            "current_quick_filter": normalized_quick or "all",
             "closed_statuses": closed_statuses,
         })
     except Exception:
         logger.exception("❌ Error displaying case list")
+        fallback_status_options = _fetch_case_status_options()
         return templates.TemplateResponse("modules/sag/templates/index.html", {
             "request": request,
             "sager": [],
             "relations_map": {},
             "child_ids": [],
-            "statuses": _fetch_case_status_options(),
+            "statuses": fallback_status_options,
+            "status_options": fallback_status_options,
             "all_tags": [],
             "current_status": status,
             "current_priority": str(priority or "").strip().lower(),
@@ -469,6 +523,7 @@ async def sager_liste(
             "current_ansvarlig_bruger_id": ansvarlig_bruger_id_int,
             "current_assigned_group_id": assigned_group_id_int,
             "current_unassigned": requested_unassigned,
+            "current_quick_filter": str(quick or "").strip().lower() or "all",
             "closed_statuses": _fetch_closed_case_statuses(),
         })
 
@@ -788,11 +843,31 @@ async def sag_detaljer(request: Request, sag_id: int):
                 c.phone,
                 c.mobile,
                 c.title,
-                company.customer_name
+                company.customer_name,
+                company.customer_id,
+                ARRAY(
+                    SELECT cc_all.customer_id
+                    FROM contact_companies cc_all
+                    WHERE cc_all.contact_id = c.id
+                ) AS customer_ids,
+                NOT EXISTS (
+                    SELECT 1
+                    FROM contact_companies cc_match
+                    WHERE cc_match.contact_id = c.id
+                      AND cc_match.customer_id IN (
+                          SELECT s_match.customer_id
+                          FROM sag_sager s_match
+                          WHERE s_match.id = sk.sag_id AND s_match.customer_id IS NOT NULL
+                          UNION
+                          SELECT sk_customer.customer_id
+                          FROM sag_kunder sk_customer
+                          WHERE sk_customer.sag_id = sk.sag_id AND sk_customer.deleted_at IS NULL
+                      )
+                ) AS is_external
             FROM sag_kontakter sk
             JOIN contacts c ON sk.contact_id = c.id
             LEFT JOIN LATERAL (
-                SELECT cu.name AS customer_name
+                SELECT cu.id AS customer_id, cu.name AS customer_name
                 FROM contact_companies cc
                 JOIN customers cu ON cu.id = cc.customer_id
                 WHERE cc.contact_id = c.id
@@ -817,7 +892,7 @@ async def sag_detaljer(request: Request, sag_id: int):
         comments = execute_query(comments_query, (sag_id,))
 
         # Fetch Solution
-        solution_query = "SELECT * FROM sag_solutions WHERE sag_id = %s"
+        solution_query = "SELECT * FROM sag_solutions WHERE sag_id = %s AND deleted_at IS NULL"
         solution_res = execute_query(solution_query, (sag_id,))
         solution = solution_res[0] if solution_res else None
 
@@ -834,7 +909,13 @@ async def sag_detaljer(request: Request, sag_id: int):
                 t.ekstern_nummer,
                 t.started_at,
                 t.ended_at,
-                t.duration_sec,
+                CASE
+                    WHEN t.duration_sec BETWEEN 0 AND 43200 THEN t.duration_sec
+                    WHEN t.duration_sec IS NULL AND t.started_at IS NOT NULL AND t.ended_at IS NOT NULL
+                     AND t.ended_at - t.started_at BETWEEN INTERVAL '0 seconds' AND INTERVAL '12 hours'
+                    THEN EXTRACT(EPOCH FROM (t.ended_at - t.started_at))::int
+                    ELSE NULL
+                END AS duration_sec,
                 u.username,
                 u.full_name,
                 CONCAT(COALESCE(c.first_name, ''), ' ', COALESCE(c.last_name, '')) AS contact_name
@@ -1143,11 +1224,25 @@ async def sag_detaljer_v3(request: Request, sag_id: int):
                 c.phone,
                 c.mobile,
                 c.title,
-                company.customer_name
+                company.customer_name,
+                company.customer_id,
+                ARRAY(
+                    SELECT cc_all.customer_id
+                    FROM contact_companies cc_all
+                    WHERE cc_all.contact_id = c.id
+                ) AS customer_ids,
+                NOT EXISTS (
+                    SELECT 1
+                    FROM contact_companies cc_match
+                    JOIN sag_sager s_match ON s_match.id = sk.sag_id
+                    WHERE cc_match.contact_id = c.id
+                      AND s_match.customer_id IS NOT NULL
+                      AND cc_match.customer_id = s_match.customer_id
+                ) AS is_external
             FROM sag_kontakter sk
             JOIN contacts c ON sk.contact_id = c.id
             LEFT JOIN LATERAL (
-                SELECT cu.name AS customer_name
+                SELECT cu.id AS customer_id, cu.name AS customer_name
                 FROM contact_companies cc
                 JOIN customers cu ON cu.id = cc.customer_id
                 WHERE cc.contact_id = c.id
@@ -1172,7 +1267,7 @@ async def sag_detaljer_v3(request: Request, sag_id: int):
         comments = execute_query(comments_query, (sag_id,))
 
         # Fetch Solution
-        solution_query = "SELECT * FROM sag_solutions WHERE sag_id = %s"
+        solution_query = "SELECT * FROM sag_solutions WHERE sag_id = %s AND deleted_at IS NULL"
         solution_res = execute_query(solution_query, (sag_id,))
         solution = solution_res[0] if solution_res else None
 
@@ -1189,7 +1284,13 @@ async def sag_detaljer_v3(request: Request, sag_id: int):
                 t.ekstern_nummer,
                 t.started_at,
                 t.ended_at,
-                t.duration_sec,
+                CASE
+                    WHEN t.duration_sec BETWEEN 0 AND 43200 THEN t.duration_sec
+                    WHEN t.duration_sec IS NULL AND t.started_at IS NOT NULL AND t.ended_at IS NOT NULL
+                     AND t.ended_at - t.started_at BETWEEN INTERVAL '0 seconds' AND INTERVAL '12 hours'
+                    THEN EXTRACT(EPOCH FROM (t.ended_at - t.started_at))::int
+                    ELSE NULL
+                END AS duration_sec,
                 u.username,
                 u.full_name,
                 CONCAT(COALESCE(c.first_name, ''), ' ', COALESCE(c.last_name, '')) AS contact_name
@@ -1238,7 +1339,7 @@ async def sag_detaljer_v3(request: Request, sag_id: int):
             status_options.append(current_status)
         is_deadline_overdue = _is_deadline_overdue(sag.get("deadline"))
 
-        return templates.TemplateResponse("modules/sag/templates/detail_v3.html", {
+        response = templates.TemplateResponse("modules/sag/templates/detail_v3.html", {
             "request": request,
             "case": sag,
             "customer": customer,
@@ -1264,6 +1365,8 @@ async def sag_detaljer_v3(request: Request, sag_id: int):
             "assignment_users": _fetch_assignment_users(),
             "assignment_groups": _fetch_assignment_groups(),
         })
+        response.headers["Cache-Control"] = "no-store, max-age=0"
+        return response
     except HTTPException:
         raise
     except Exception as e:

app/modules/sag/templates/create.html

@@ -4,6 +4,21 @@
 
 {% block extra_css %}
 <style>
+    .cc-panel { border: 1px solid var(--border-color, #dce3eb); border-radius: 10px; margin: 0 0 12px; background: var(--bg-surface, #fff); }
+    .cc-panel > summary { padding: 14px 16px; cursor: pointer; font-weight: 600; }
+    .cc-summary { display: block; color: var(--text-secondary, #65758a); font-weight: 400; margin-left: 18px; overflow-wrap: anywhere; }
+    .cc-panel-body { padding: 8px 16px 16px; }
+    .cc-panel-body > h5, .cc-panel-body > section > h5, .cc-panel-body > section > hr, #createForm > hr { display: none; }
+    .cc-types { display: flex; flex-wrap: wrap; align-items: center; gap: 8px; }
+    .cc-types .btn { min-height: 44px; }
+    #cc-more > summary { padding: 10px; cursor: pointer; }
+    .cc-actions { position: sticky; bottom: 55px; z-index: 1020; padding: 16px; border: 1px solid var(--border-color, #dce3eb); border-radius: 10px; background: var(--bg-surface, #fff); box-shadow: 0 -4px 18px #0001; flex-wrap: wrap; }
+    .cc-workload { margin: 12px 0; padding: 12px; border-radius: 8px; background: var(--bg-hover, #f5f7fa); }
+    .cc-workload summary { cursor: pointer; }
+    .cc-work-item { padding: 8px 0; border-bottom: 1px solid var(--border-color, #dce3eb); }
+    .cc-work-item small { display: block; }
+    [data-bs-theme="dark"] #createForm .bg-light { background: var(--bg-surface) !important; color: var(--text-primary); }
+    @media(max-width: 600px) { .cc-actions { bottom: 55px; padding: 10px; gap: 8px !important; } .cc-actions #cc-save { width: 100%; } .cc-actions .btn { padding: 10px 16px !important; } .cc-panel-body { padding: 8px 12px; } }
     /* Gradient Header for the Card */
     .card-header-custom {
         background: linear-gradient(135deg, var(--bmc-blue, #0f4c75) 0%, #3282b8 100%);
@@ -136,18 +151,144 @@
     .case-top-alerts .alert-danger {
         border-left-color: #e03131;
     }
+    .cc-page { max-width: 1440px; padding-bottom: 100px !important; }
+    .cc-pagebar { display:flex; justify-content:space-between; align-items:center; gap:16px; margin:0 0 20px; }
+    .cc-pagebar > a { color:var(--text-secondary,#63758c); text-decoration:none; font-size:.88rem; }
+    .cc-pagebar .btn { border-radius:12px; font-size:.85rem; padding:10px 16px; }
+    .cc-page .card-custom { border:1px solid var(--border-color,#dce5ed); border-radius:22px; box-shadow:0 16px 48px #143b5610; }
+    .cc-page .card-header-custom { display:flex; justify-content:space-between; align-items:center; gap:20px; padding:34px 36px; border-radius:21px 21px 0 0; background:linear-gradient(115deg,#122f46,#164b62); }
+    .cc-eyebrow { display:block; color:#9ed7de; font-size:.66rem; font-weight:700; letter-spacing:.15em; margin-bottom:10px; }
+    .cc-page h1 { font-size:1.9rem; font-weight:700; letter-spacing:-.04em; margin-bottom:10px; }
+    .cc-page .card-header-custom p { color:#c5dce6; font-size:.9rem; max-width:520px; line-height:1.6; }
+    .cc-hero-icon { display:grid; place-items:center; flex-shrink:0; width:72px; height:72px; border-radius:22px; background:#ffffff0d; border:1px solid #ffffff25; font-size:2rem; color:#a9e4df; }
+    .cc-page .card-custom > .card-body { padding:32px 42px !important; }
+    .cc-page .form-control,.cc-page .form-select { border-radius:10px; min-height:43px; background-color:var(--bg-surface,#fff); border-color:var(--border-color,#dbe4ec); }
+    .cc-page .input-group-text { border-radius:10px 0 0 10px; background:transparent !important; color:#7891a5; }
+    .cc-page .input-group .form-control { border-top-left-radius:0; border-bottom-left-radius:0; }
+    .cc-page textarea.form-control { line-height:1.7; padding:14px 16px; }
+    .cc-page .form-label { font-size:.82rem; }
+    .cc-page .form-text { font-size:.75rem; line-height:1.5; }
+    .cc-page .cc-type-section > label { font-size:.72rem; text-transform:uppercase; letter-spacing:.08em; color:var(--text-secondary,#63758c); }
+    .cc-page #cc-types { align-items:stretch; gap:10px; }
+    .cc-page #cc-types > button { flex:1; border:1px solid var(--border-color,#dbe4ec); color:var(--text-primary,#26465d); border-radius:13px; text-align:left; padding:14px; background:var(--bg-surface,#fff); transition:border-color .15s,background .15s; }
+    .cc-type-name { display:block; font-size:.9rem; font-weight:600; }
+    .cc-type-hint { display:block; color:var(--text-secondary,#708397); margin-top:5px; font-size:.7rem; font-weight:400; }
+    .cc-page #cc-types > button.active { border-color:#258783; background:var(--accent-light,#eaf6f4); box-shadow:0 0 0 1px #258783; }
+    .cc-page #cc-types > .cc-message-type { border-style:dashed; border-color:#86aaa8; background:color-mix(in srgb,var(--accent-light,#eaf6f4) 62%,var(--bg-surface,#fff)); }
+    .cc-page #cc-types > .cc-message-type:hover { border-style:solid; background:var(--accent-light,#eaf6f4); }
+    .cc-message-type .cc-type-name { display:flex; align-items:center; gap:7px; }
+    .cc-message-type .cc-type-name::after { content:'INTERN'; padding:2px 5px; border-radius:4px; background:#267b74; color:#fff; font-size:.52rem; font-weight:700; letter-spacing:.08em; }
+    .cc-message-fallback { display:flex; width:100%; margin-top:12px; text-align:left; padding:14px; border-radius:13px; }
+    .cc-page #cc-types > button:hover { border-color:#258783; }
+    .cc-page #cc-more { flex-basis:100%; font-size:.78rem; }
+    .cc-page #cc-more > summary { padding:4px 0; color:var(--text-secondary,#63758c); }
+    .cc-page #cc-more .cc-types { padding-top:10px; }
+    .cc-page .cc-panel { border-radius:13px; margin-bottom:12px; }
+    .cc-page .cc-panel > summary { display:flex; align-items:center; gap:12px; list-style:none; padding:15px 17px; }
+    .cc-page .cc-panel > summary::-webkit-details-marker { display:none; }
+    .cc-page .cc-panel > summary::after { content:'⌄'; margin-left:auto; color:#8196a8; transition:transform .15s; }
+    .cc-page .cc-panel[open] > summary::after { transform:rotate(180deg); }
+    .cc-panel-icon { display:grid; place-items:center; flex-shrink:0; width:35px; height:35px; border-radius:10px; color:#3e777e; background:var(--accent-light,#eef5f6); }
+    .cc-panel-label { min-width:0; font-size:.86rem; }
+    .cc-page .cc-summary { margin:3px 0 0; font-size:.72rem; }
+    .cc-page .cc-panel[open] { border-color:#a7c5cc; }
+    .cc-page .cc-panel-body { padding:8px 18px 18px; }
+    .cc-page .cc-actions { border-radius:14px; box-shadow:0 8px 30px #143b561c; margin-top:28px !important; }
+    .cc-page .cc-actions .btn { border-radius:10px; }
+    .cc-page #submitBtn { background:#176967; border-color:#176967; }
+    .cc-page #cc-save { color:var(--text-secondary,#63758c); font-size:.73rem; }
+    .cc-template-toolbar { display:flex; align-items:center; gap:12px; flex-wrap:wrap; padding-bottom:20px; margin-bottom:20px !important; border-bottom:1px solid var(--border-color,#e3eaf0); }
+    .cc-template-toolbar .form-label { margin:0; }
+    .cc-template-toolbar .form-select { flex:1; width:auto; max-width:320px; min-width:180px; font-size:.83rem; }
+    .cc-page .cc-workload { background:var(--bg-hover,#f5f8fa); border:1px solid var(--border-color,#e3eaf0); font-size:.8rem; }
+    .cc-contact-cases { margin-top:14px; padding:0; border:1px solid #bdd9da; border-radius:12px; background:var(--bg-surface,#fff); overflow:hidden; font-size:.8rem; box-shadow:0 4px 14px #164b620c; }
+    .cc-contact-cases[hidden] { display:none; }
+    .cc-contact-cases__header { display:flex; align-items:center; gap:10px; padding:11px 13px; background:#edf8f7; color:#195f5e; }
+    .cc-contact-cases__header-icon { display:grid; place-items:center; width:29px; height:29px; border-radius:8px; background:#cfeceb; font-size:.85rem; }
+    .cc-contact-cases__eyebrow { display:block; color:#4d8382; font-size:.62rem; font-weight:700; letter-spacing:.07em; text-transform:uppercase; }
+    .cc-contact-cases__title { display:block; font-weight:700; line-height:1.25; }
+    .cc-contact-cases__body { padding:6px 13px 10px; }
+    .cc-contact-cases__group { padding-top:8px; }
+    .cc-contact-cases__group-name { display:block; color:var(--text-secondary,#65758a); font-size:.7rem; font-weight:600; margin:0 0 4px; }
+    .cc-contact-cases__item { display:flex; align-items:center; justify-content:space-between; gap:12px; padding:9px 0; border-bottom:1px solid var(--border-color,#e6eff0); }
+    .cc-contact-cases__item:last-child { border-bottom:0; }
+    .cc-contact-cases__item a { color:var(--text-primary,#213547); font-weight:600; text-decoration:none; }
+    .cc-contact-cases__item a:hover { color:#176967; text-decoration:underline; }
+    .cc-contact-cases__item small { color:var(--text-secondary,#65758a); white-space:nowrap; font-size:.69rem; }
+    .cc-contact-cases__more { display:block; padding-top:6px; color:var(--text-secondary,#65758a); font-size:.69rem; }
+    .cc-contact-cases__empty { padding:11px 13px; color:var(--text-secondary,#65758a); }
+    .cc-tag-suggestions { margin:10px 0 4px; padding-top:10px; border-top:1px solid var(--border-color,#e3eaf0); }
+    .cc-tag-suggestions__label { color:var(--text-secondary,#65758a); font-size:.7rem; font-weight:600; margin-bottom:6px; }
+    .cc-tag-suggestions .btn { border-radius:999px; font-size:.72rem; padding:3px 8px; }
+    [data-bs-theme="dark"] .cc-contact-cases { background:var(--bg-surface); border-color:#326b6b; }
+    [data-bs-theme="dark"] .cc-contact-cases__header { background:#173e3e; color:#c9edeb; }
+    @media(min-width:1200px) {
+        .cc-page #cc-relations .row { grid-template-columns:minmax(0, 1fr) minmax(0, 1fr); display:grid; gap:28px !important; }
+        .cc-page #cc-relations .row > [class*="col-"] { width:auto; max-width:none; padding:0; }
+        .cc-page .cc-panel-body { padding:14px 24px 24px; }
+        .cc-contact-cases__item { display:grid; grid-template-columns:minmax(0, 1fr) auto; column-gap:14px; align-items:center; }
+        .cc-contact-cases__item small { text-align:right; margin:0; }
+    }
+    @media(max-width:600px) { .cc-page .card-header-custom { padding:25px 20px; } .cc-hero-icon { display:none; } .cc-page h1 { font-size:1.6rem; } .cc-page .card-custom > .card-body { padding:20px 16px !important; } .cc-page #cc-types > button { flex:1 1 40%; } .cc-pagebar { align-items:flex-start; } .cc-pagebar .btn { max-width:190px; } }
+
+    /* Calm, task-first layout: the form is the product, not the decoration. */
+    .cc-page { max-width:1240px; }
+    .cc-page .card-custom { border-radius:16px; box-shadow:0 8px 28px #143b560d; }
+    .cc-page .card-header-custom { min-height:auto; padding:20px 28px; border-radius:15px 15px 0 0; background:var(--bg-surface,#fff); color:var(--text-primary,#213547); border-bottom:1px solid var(--border-color,#dce5ed); }
+    .cc-page .card-header-custom p { display:none; }
+    .cc-page .card-header-custom .cc-eyebrow { color:#267b74; margin:0 0 4px; font-size:.59rem; }
+    .cc-page .card-header-custom h1 { margin:0; font-size:1.35rem; letter-spacing:-.02em; color:inherit; }
+    .cc-page .cc-hero-icon { width:42px; height:42px; border-radius:12px; font-size:1.15rem; color:#267b74; background:var(--accent-light,#eaf6f4); border:0; }
+    .cc-page .card-custom > .card-body { padding:24px 28px 32px !important; }
+    .cc-template-toolbar { padding:12px 14px; margin:0 0 16px !important; border:1px solid var(--border-color,#e3eaf0); border-radius:10px; background:var(--bg-hover,#f7fafb); }
+    .cc-template-toolbar .form-label { font-weight:600; font-size:.76rem; }
+    .cc-template-toolbar .form-select { min-height:36px; max-width:280px; font-size:.78rem; }
+    .cc-page .cc-type-section { padding:0 0 16px; margin-bottom:16px !important; border-bottom:1px solid var(--border-color,#e3eaf0); }
+    .cc-page .cc-type-section > label { display:block; margin-bottom:8px !important; text-transform:none; letter-spacing:0; color:var(--text-primary,#213547); font-weight:600; font-size:.82rem; }
+    .cc-page #caseTypeHelp { display:none; }
+    .cc-page #cc-types { gap:7px; }
+    .cc-page #cc-types > button { flex:0 1 auto; min-height:0; padding:8px 11px; border-radius:9px; font-size:.78rem; }
+    .cc-page .cc-type-name { display:inline; font-size:.78rem; }
+    .cc-page .cc-type-hint { display:none; }
+    .cc-page #cc-types > button.active { box-shadow:none; background:#176967; border-color:#176967; color:#fff; }
+    .cc-page #cc-types > button.active .cc-type-name::after { background:#fff3; color:#fff; }
+    .cc-page #cc-types > .cc-message-type { margin-left:auto; border-style:solid; background:transparent; }
+    .cc-page #cc-more { flex-basis:auto; }
+    .cc-page #cc-more > summary { padding:8px 4px; }
+    .cc-page .cc-panel { border-radius:10px; margin-bottom:8px; box-shadow:none; }
+    .cc-page .cc-panel > summary { padding:12px 14px; }
+    .cc-panel-icon { width:30px; height:30px; border-radius:8px; font-size:.82rem; }
+    .cc-page .cc-panel-label { font-size:.8rem; }
+    .cc-page .cc-summary { display:inline; margin-left:7px; font-size:.69rem; }
+    .cc-page .cc-panel-body { padding:8px 14px 16px; }
+    .cc-page .cc-panel-body > .row { margin-bottom:0 !important; }
+    .cc-page #cc-relations[open] { border-color:#9dc7c3; }
+    .cc-page #cc-metadata { margin-top:16px; }
+    .cc-page #cc-workload { margin:8px 0 16px; padding:10px 14px; }
+    .cc-page .cc-actions { margin-top:20px !important; padding:12px 14px; }
+    /* The panels have very different heights. Keep them in a single stable flow
+       instead of pretending they are equal dashboard cards. */
+    @media(min-width:992px) {
+        .cc-page .cc-panel:not(#cc-relations):not(#cc-metadata) { width:100%; display:block; margin-right:0; }
+    }
+    @media(max-width:700px) {
+        .cc-page .card-header-custom { padding:16px 18px; }
+        .cc-page .card-custom > .card-body { padding:18px 14px 28px !important; }
+        .cc-page #cc-types > .cc-message-type { margin-left:0; }
+    }
 </style>
 {% endblock %}
 
 {% block content %}
-<div class="container py-4">
+<div class="container py-4 cc-page">
+    <div class="cc-pagebar"><a href="/sag"><i class="bi bi-arrow-left me-2"></i>Alle sager</a></div>
     <div class="row justify-content-center">
-        <div class="col-lg-8">
+        <div class="col-12">
             <!-- Main Card -->
             <div class="card card-custom">
                 <div class="card-header-custom">
-                    <h2 class="mb-0 fs-4 fw-bold"><i class="bi bi-plus-circle me-2"></i>Opret Ny Sag</h2>
+                    <div><span class="cc-eyebrow">ET GODT STED AT STARTE</span><h1>Opret en ny sag</h1><p class="mb-0">Saml opgaven, vælg de rette personer, og tilføj det, du har brug for.</p></div>
-                    <p class="mb-0 opacity-75 small mt-1">Udfyld formularen for at oprette en ny sag i systemet.</p>
+                    <span class="cc-hero-icon" aria-hidden="true"><i class="bi bi-folder-plus"></i></span>
                 </div>
                 
                 <div class="card-body p-4">
@@ -162,10 +303,14 @@
                     </div>
 
                     <form id="createForm" novalidate>
-                        <div class="mb-4 p-3 rounded-3 border bg-light">
+                        <div class="mb-4 cc-type-section">
                             <label for="type" class="form-label mb-2">Hvilken type sag vil du oprette?</label>
                             <select class="form-select form-select-lg" id="type" required></select>
                             <div class="form-text" id="caseTypeHelp">Vælg sagstype for at vise de relevante felter.</div>
+                            <button type="button" id="caseMessageTypeButton" class="btn btn-outline-primary cc-message-type cc-message-fallback" onclick="window.caseCreateUI?.openMessage?.() || window.openInternalMessage?.()">
+                                <span class="cc-type-name"><i class="bi bi-chat-square-text"></i>Besked til kollega</span>
+                                <small class="cc-type-hint">Kort besked eller telefonbesked</small>
+                            </button>
                         </div>
 
                         <!-- Section: Relations -->
@@ -181,6 +326,7 @@
                                     </div>
                                     <div id="contactResults" class="search-results shadow-sm d-none"></div>
                                 </div>
+                                <div id="contactSearchContext" class="form-text">Søg blandt alle kontakter.</div>
                                 <div id="selectedContacts" class="mt-2 text-wrap"></div>
                             </div>
 
@@ -198,6 +344,7 @@
                                 <input type="hidden" id="customer_id" name="customer_id">
                             </div>
                         </div>
+                        <div id="internetConnectionPrefill" class="alert alert-info d-none mb-4" role="status"></div>
 
                         <hr class="my-4 opacity-25">
 
@@ -381,9 +528,11 @@
     let selectedContactsCompanies = {};
     let customerSearchTimeout;
     let contactSearchTimeout;
+    let selectedCustomerContacts = [];
+    let customerContactsLoadToken = 0;
     let successAlertTimeout;
     let orderLineCounter = 0;
-    let telefoniPrefill = { contactId: null, title: null, callId: null, customerId: null, description: null };
+    let telefoniPrefill = { contactId: null, title: null, callId: null, customerId: null, description: null, internetConnectionId: null };
     let topAlertLoadToken = 0;
 
     function escapeTopAlertHtml(value) {
@@ -472,6 +621,13 @@
         }, duration);
     }
 
+    function showCreateError(message) {
+        const errorDiv = document.getElementById('error');
+        errorDiv.classList.remove('d-none');
+        document.getElementById('error-text').textContent = String(message || 'Ukendt fejl');
+        errorDiv.scrollIntoView({ behavior: 'smooth', block: 'nearest' });
+    }
+
     // --- Character Counter ---
     const beskrInput = document.getElementById('beskrivelse');
     if (beskrInput) {
@@ -491,7 +647,7 @@
 
         if (!source) {
             descriptionInput?.focus();
-            alert('Skriv en beskrivelse først.');
+            showCreateError('Skriv en beskrivelse først.');
             return;
         }
 
@@ -526,7 +682,7 @@
             bootstrap.Modal.getOrCreateInstance(document.getElementById('caseCreateRewriteModal')).show();
         } catch (error) {
             console.error('Case create rewrite failed:', error);
-            alert(`Kunne ikke renskrive beskrivelsen: ${error.message || 'Ukendt fejl'}`);
+            showCreateError(`Kunne ikke renskrive beskrivelsen: ${error.message || 'Ukendt fejl'}`);
         } finally {
             if (button) {
                 button.disabled = false;
@@ -542,10 +698,13 @@
         const titleInput = document.getElementById('titel');
         const descriptionInput = document.getElementById('beskrivelse');
 
-        if (suggestedTitle) titleInput.value = suggestedTitle;
+        if (suggestedTitle) {
+            titleInput.value = suggestedTitle;
+            titleInput.dispatchEvent(new Event('input', { bubbles: true }));
+        }
         if (suggestedDescription) {
             descriptionInput.value = suggestedDescription;
-            descriptionInput.dispatchEvent(new Event('input'));
+            descriptionInput.dispatchEvent(new Event('input', { bubbles: true }));
         }
         bootstrap.Modal.getOrCreateInstance(document.getElementById('caseCreateRewriteModal')).hide();
     });
@@ -569,8 +728,20 @@
         const contactInput = document.getElementById('contactSearch');
         if (contactInput) {
             contactInput.addEventListener('input', (e) => handleSearch(e, 'contact'));
+            contactInput.addEventListener('keydown', e => {
+                if (e.key === 'Escape') {
+                    clearTimeout(contactSearchTimeout);
+                    document.getElementById('contactResults').classList.add('d-none');
+                    contactInput.blur();
+                }
+            });
+            contactInput.addEventListener('focus', () => {
+                if (selectedCustomer && contactInput.value.trim().length >= 2) {
+                    renderCustomerContactResults(contactInput.value);
+                }
+            });
             document.addEventListener('click', (e) => {
-                if (!e.target.closest('.search-position-relative')) {
+                if (!contactInput.closest('.search-position-relative').contains(e.target)) {
                     const cr = document.getElementById('contactResults');
                     if(cr) cr.classList.add('d-none');
                 }
@@ -588,6 +759,17 @@
         const authHeaders = token ? { Authorization: `Bearer ${token}` } : {};
 
         clearTimeout(timeoutVar);
+
+        if (query.length < 2) {
+            resultsDiv.classList.add('d-none');
+            resultsDiv.innerHTML = '';
+            return;
+        }
+
+        if (type === 'contact' && selectedCustomer) {
+            renderCustomerContactResults(query);
+            return;
+        }
         
         if (query.length < 2) {
             resultsDiv.classList.add('d-none');
@@ -595,6 +777,7 @@
         }
 
         const timeout = setTimeout(async () => {
+            if (event.target.value.trim() !== query || document.activeElement !== event.target) return;
             try {
                 // Show loading state
                 resultsDiv.classList.remove('d-none');
@@ -611,6 +794,7 @@
                     return;
                 }
                 const data = await response.json();
+                if (event.target.value.trim() !== query || document.activeElement !== event.target) return;
                 if (!Array.isArray(data)) {
                     resultsDiv.innerHTML = '<div class="p-3 text-danger small">Fejl ved søgning</div>';
                     return;
@@ -653,6 +837,108 @@
         else contactSearchTimeout = timeout;
     }
 
+    function contactDisplayName(contact) {
+        return `${contact.first_name || ''} ${contact.last_name || ''}`.trim()
+            || contact.name
+            || `Kontakt #${contact.id}`;
+    }
+
+    function contactDisplayMeta(contact) {
+        const details = [];
+        if (contact.role) details.push(contact.role);
+        if (contact.email) details.push(contact.email);
+        const phone = contact.mobile || contact.phone;
+        if (phone) details.push(phone);
+        return details.join(' · ') || 'Ingen kontaktoplysninger';
+    }
+
+    function renderCustomerContactResults(query = '') {
+        const resultsDiv = document.getElementById('contactResults');
+        if (!resultsDiv || !selectedCustomer) return;
+
+        const normalizedQuery = String(query || '').trim().toLocaleLowerCase('da-DK');
+        if (normalizedQuery.length < 2 || document.activeElement !== document.getElementById('contactSearch')) {
+            resultsDiv.classList.add('d-none');
+            return;
+        }
+        const contacts = selectedCustomerContacts.filter((contact) => {
+            if (!normalizedQuery) return true;
+            return [
+                contactDisplayName(contact),
+                contact.email,
+                contact.mobile,
+                contact.phone,
+                contact.role
+            ].some((value) => String(value || '').toLocaleLowerCase('da-DK').includes(normalizedQuery));
+        });
+
+        if (!contacts.length) {
+            resultsDiv.innerHTML = `<div class="p-3 text-muted small">${
+                selectedCustomerContacts.length
+                    ? 'Ingen af firmaets kontakter matcher søgningen.'
+                    : 'Firmaet har ingen registrerede kontakter.'
+            }</div>`;
+        } else {
+            resultsDiv.innerHTML = contacts.map((contact) => {
+                const name = contactDisplayName(contact);
+                return `
+                    <div class="search-result-item" data-contact-id="${Number(contact.id)}">
+                        <div class="search-result-name">${escapeTopAlertHtml(name)}</div>
+                        <div class="search-result-meta">${escapeTopAlertHtml(contactDisplayMeta(contact))}</div>
+                    </div>
+                `;
+            }).join('');
+            resultsDiv.querySelectorAll('[data-contact-id]').forEach((row) => {
+                row.addEventListener('click', () => {
+                    const contact = contacts.find((item) => Number(item.id) === Number(row.dataset.contactId));
+                    if (contact) selectContact(contact.id, contactDisplayName(contact));
+                });
+            });
+        }
+        resultsDiv.classList.remove('d-none');
+    }
+
+    async function loadSelectedCustomerContacts(customerId) {
+        const contactInput = document.getElementById('contactSearch');
+        const context = document.getElementById('contactSearchContext');
+        const resultsDiv = document.getElementById('contactResults');
+        const loadToken = ++customerContactsLoadToken;
+
+        selectedCustomerContacts = [];
+        contactInput.placeholder = `Søg blandt kontakter hos ${selectedCustomer.name}...`;
+        context.textContent = `Søg blandt kontakter hos ${selectedCustomer.name} (mindst 2 tegn).`;
+        resultsDiv.innerHTML = '<div class="p-3 text-muted small"><span class="spinner-border spinner-border-sm me-2"></span>Henter firmaets kontakter...</div>';
+        resultsDiv.classList.toggle('d-none', document.activeElement !== contactInput || contactInput.value.trim().length < 2);
+
+        try {
+            const response = await fetch(`/api/v1/customers/${customerId}/contacts`, { credentials: 'include' });
+            if (loadToken !== customerContactsLoadToken) return;
+            if (!response.ok) throw new Error(`HTTP ${response.status}`);
+
+            const contacts = await response.json();
+            selectedCustomerContacts = Array.isArray(contacts) ? contacts : [];
+            renderCustomerContactResults(contactInput.value);
+        } catch (error) {
+            if (loadToken !== customerContactsLoadToken) return;
+            console.error('Failed to load customer contacts:', error);
+            resultsDiv.innerHTML = '<div class="p-3 text-danger small">Firmaets kontakter kunne ikke hentes.</div>';
+            resultsDiv.classList.toggle('d-none', document.activeElement !== contactInput || contactInput.value.trim().length < 2);
+        }
+    }
+
+    function resetCustomerContactSearch() {
+        customerContactsLoadToken += 1;
+        selectedCustomerContacts = [];
+        const contactInput = document.getElementById('contactSearch');
+        const context = document.getElementById('contactSearchContext');
+        const resultsDiv = document.getElementById('contactResults');
+        contactInput.value = '';
+        contactInput.placeholder = 'Søg kontakt...';
+        context.textContent = 'Søg blandt alle kontakter.';
+        resultsDiv.innerHTML = '';
+        resultsDiv.classList.add('d-none');
+    }
+
     // --- Selection Logic ---
     function selectCustomer(id, name, skipAlert = false) {
         selectedCustomer = { id, name };
@@ -661,6 +947,7 @@
         document.getElementById('customerResults').classList.add('d-none');
         renderSelections();
         loadCreateTopAlertsForCustomer(id);
+        loadSelectedCustomerContacts(id);
         
         // Show notification
         if (!skipAlert) {
@@ -671,6 +958,7 @@
     function removeCustomer() {
         selectedCustomer = null;
         document.getElementById('customer_id').value = '';
+        resetCustomerContactSearch();
         renderSelections();
         loadCreateTopAlertsForCustomer(null);
     }
@@ -714,6 +1002,7 @@
         }
 
         loadHardwareForContacts();
+        window.caseCreateUI?.contactsChanged();
     }
 
     function readTelefoniPrefill() {
@@ -723,6 +1012,7 @@
         const callIdRaw = params.get('telefoni_opkald_id');
         const customerIdRaw = params.get('customer_id');
         const descriptionRaw = params.get('description');
+        const internetConnectionIdRaw = params.get('internet_connection_id');
 
         const contactId = contactIdRaw ? parseInt(contactIdRaw) : null;
         const customerId = customerIdRaw ? parseInt(customerIdRaw) : null;
@@ -731,6 +1021,8 @@
         telefoniPrefill.title = titleRaw ? String(titleRaw) : null;
         telefoniPrefill.callId = callIdRaw ? String(callIdRaw) : null;
         telefoniPrefill.description = descriptionRaw ? String(descriptionRaw) : null;
+        const internetConnectionId = internetConnectionIdRaw ? parseInt(internetConnectionIdRaw) : null;
+        telefoniPrefill.internetConnectionId = Number.isFinite(internetConnectionId) ? internetConnectionId : null;
     }
 
     async function applyTelefoniPrefill() {
@@ -778,6 +1070,23 @@
                 console.error('Telefoni prefill failed', e);
             }
         }
+
+        if (telefoniPrefill.internetConnectionId) {
+            const panel = document.getElementById('internetConnectionPrefill');
+            try {
+                const res = await fetch(`/api/v1/internet-connections/${telefoniPrefill.internetConnectionId}`, { credentials: 'include' });
+                if (!res.ok) throw new Error('Forbindelsen findes ikke');
+                const connection = await res.json();
+                const reference = connection.circuit_number || connection.provider_reference || `#${telefoniPrefill.internetConnectionId}`;
+                panel.innerHTML = `<i class="bi bi-router me-2"></i><strong>Internetforbindelse knyttes til sagen:</strong> ${escapeTopAlertHtml(connection.name || 'Internetforbindelse')} · ${escapeTopAlertHtml(reference)}${connection.address ? ` · ${escapeTopAlertHtml(connection.address)}` : ''}. <a href="/economy/internet-connections/${telefoniPrefill.internetConnectionId}" class="alert-link">Åbn forbindelse</a><div class="small mt-1">Kunden vælges stadig manuelt og ændres ikke på forbindelsen.</div>`;
+                panel.classList.remove('d-none');
+                const titleInput = document.getElementById('titel');
+                if (titleInput && !titleInput.value.trim()) titleInput.value = `Vedr. forbindelse ${reference}`;
+            } catch (error) {
+                panel.textContent = `Internetforbindelse #${telefoniPrefill.internetConnectionId} kunne ikke hentes.`;
+                panel.className = 'alert alert-warning mb-4';
+            }
+        }
     }
 
     function removeContact(id) {
@@ -785,6 +1094,7 @@
         delete selectedContactsCompanies[id];
         renderSelections();
         loadHardwareForContacts();
+        window.caseCreateUI?.contactsChanged();
     }
 
     function renderSelections() {
@@ -886,7 +1196,7 @@
         if (!anydeskId) return;
         try {
             await navigator.clipboard.writeText(anydeskId);
-            alert('AnyDesk ID kopieret');
+            showSuccessAlert('AnyDesk ID kopieret');
         } catch (err) {
             console.error('Copy failed', err);
         }
@@ -899,13 +1209,13 @@
         const anydeskLink = anydeskId ? `anydesk://${anydeskId}` : null;
 
         if (!name) {
-            alert('Navn er påkrævet');
+            showCreateError('Navn er påkrævet');
             return;
         }
 
         const customerId = selectedCustomer?.id || getSingleContactCompanyId();
         if (!customerId) {
-            alert('Vælg et firma før du opretter hardware');
+            showCreateError('Vælg et firma før du opretter hardware');
             return;
         }
 
@@ -931,7 +1241,7 @@
             document.getElementById('hardwareAnyDeskIdInput').value = '';
             await loadHardwareForContacts();
         } catch (err) {
-            alert('Fejl: ' + err.message);
+            showCreateError('Fejl: ' + err.message);
         }
     }
 
@@ -1026,14 +1336,13 @@
 
     function updateCaseTypeSections() {
         const type = document.getElementById('type')?.value || 'ticket';
-        document.getElementById('hardwareSection')?.classList.toggle('d-none', type !== 'ticket');
+        ['hardwareSection', 'pipelineSection', 'orderSection'].forEach(id => document.getElementById(id)?.classList.remove('d-none'));
-        document.getElementById('pipelineSection')?.classList.toggle('d-none', type !== 'pipeline');
+        window.caseCreateUI?.typeChanged(type);
-        document.getElementById('orderSection')?.classList.toggle('d-none', type !== 'ordre');
         const help = document.getElementById('caseTypeHelp');
-        if (help) help.textContent = type === 'ticket' ? 'Hardware og AnyDesk vises for tickets.'
+        if (help) help.textContent = type === 'ticket' ? 'Tilføj eventuelt hardware og AnyDesk til din ticket. Alle ekstra funktioner er tilgængelige.'
             : type === 'pipeline' ? 'Udfyld pipelineoplysninger for muligheden.'
             : type === 'ordre' ? 'Tilføj indkøbs- og salgslinjer til ordren.'
-            : 'Denne sagstype bruger kun de fælles sagsfelter.';
+            : 'Tilføj hardware, pipeline, tags og køb/salg efter behov.';
     }
 
     function renderOrderLinesEmptyState() {
@@ -1108,7 +1417,7 @@
             const setting = typesRes.ok ? await typesRes.json() : { value: '[]' };
             const profile = profileRes.ok ? await profileRes.json() : {};
             const configured = JSON.parse(setting.value || '[]');
-            const types = Array.isArray(configured) ? configured.map(type => String(type).toLowerCase()) : [];
+            const types = Array.isArray(configured) && configured.length ? configured.map(type => String(type).trim().toLowerCase()).filter(Boolean) : Object.keys(caseTypeLabels);
             if (!types.includes('pipeline')) types.splice(1, 0, 'pipeline');
             if (!types.includes('abonnement')) types.push('abonnement');
             const finalTypes = types.length ? [...new Set(types)] : Object.keys(caseTypeLabels);
@@ -1121,18 +1430,35 @@
         updateCaseTypeSections();
     }
 
+    async function selectCurrentUserAsResponsible() {
+        const select = document.getElementById('ansvarlig_bruger_id');
+        if (!select || select.value) return;
+        try {
+            const response = await fetch('/api/v1/auth/me', { credentials: 'include' });
+            if (!response.ok) return;
+            const user = await response.json();
+            const userId = user.user_id ?? user.id;
+            if (userId && Array.from(select.options).some(option => option.value === String(userId))) {
+                select.value = String(userId);
+            }
+        } catch (error) {
+            console.error('Kunne ikke forvælge ansvarlig bruger', error);
+        }
+    }
+
     // --- Initialization ---
-    document.addEventListener('DOMContentLoaded', () => {
+    document.addEventListener('DOMContentLoaded', async () => {
         initializeSearch();
-        loadCaseTypesSelect();
+        await Promise.all([loadCaseTypesSelect(), loadPipelineStages(), selectCurrentUserAsResponsible()]);
-        loadPipelineStages();
         document.getElementById('type')?.addEventListener('change', updateCaseTypeSections);
-        applyTelefoniPrefill();
+        await applyTelefoniPrefill();
+        await window.caseCreateUI?.init();
     });
 
     // --- Form Submission ---
     document.getElementById('createForm').addEventListener('submit', async (e) => {
         e.preventDefault();
+        if (window.caseCreateUI && !window.caseCreateUI.validate()) return;
         
         // UI Reset
         const errorDiv = document.getElementById('error');
@@ -1205,10 +1531,15 @@
             customer_id: selectedCustomer ? selectedCustomer.id : null,
             ansvarlig_bruger_id: document.getElementById('ansvarlig_bruger_id').value ? parseInt(document.getElementById('ansvarlig_bruger_id').value) : null,
             assigned_group_id: document.getElementById('assigned_group_id').value ? parseInt(document.getElementById('assigned_group_id').value) : null,
-            deadline: document.getElementById('deadline').value || null
+            deadline: document.getElementById('deadline').value || null,
+            contact_ids: Object.keys(selectedContacts).map(id => parseInt(id)).filter(Number.isFinite),
+            telefoni_opkald_id: telefoniPrefill.callId ? parseInt(telefoniPrefill.callId) : null
         };
+        if (telefoniPrefill.internetConnectionId) {
+            data.internet_connection_ids = [telefoniPrefill.internetConnectionId];
+        }
 
-        if (data.type === 'pipeline') {
+        if (['pipeline_stage_id', 'pipeline_amount', 'pipeline_probability', 'pipeline_description'].some(id => document.getElementById(id).value !== '')) {
             data.pipeline = {
                 stage_id: document.getElementById('pipeline_stage_id').value || null,
                 amount: document.getElementById('pipeline_amount').value || null,
@@ -1216,9 +1547,10 @@
                 description: document.getElementById('pipeline_description').value || null
             };
         }
-        if (data.type === 'ordre') {
+        if (document.querySelector('#orderLines .order-line')) {
             data.order_items = collectOrderItems();
         }
+        Object.assign(data, window.caseCreateUI?.relations() || {});
 
         try {
             const response = await fetch('/api/v1/sag', {
@@ -1230,64 +1562,11 @@
             
             if (response.ok) {
                 const result = await response.json();
-                
+                window.caseCreateUI?.created(result);
-                // Add contacts if any
-                const contactPromises = Object.keys(selectedContacts).map(cid => 
-                    fetch(`/api/v1/sag/${result.id}/contacts`, {
-                        method: 'POST',
-                        credentials: 'include',
-                        headers: { 'Content-Type': 'application/json' },
-                        body: JSON.stringify({
-                            contact_id: parseInt(cid),
-                            role: 'Kontakt',
-                            is_primary: false
-                        })
-                    })
-                );
-                
-                await Promise.all(contactPromises);
-
-                // Link telephony call -> case (best-effort)
-                if (telefoniPrefill.callId) {
-                    try {
-                        await fetch(`/api/v1/telefoni/calls/${encodeURIComponent(telefoniPrefill.callId)}`, {
-                            method: 'PATCH',
-                            credentials: 'include',
-                            headers: { 'Content-Type': 'application/json' },
-                            body: JSON.stringify({
-                                sag_id: result.id,
-                                kontakt_id: telefoniPrefill.contactId || null
-                            })
-                        });
-                    } catch (e) {
-                        console.warn('Telefoni link failed', e);
-                    }
-                }
-
-                // Ensure contact-company link exists
-                if (selectedCustomer) {
-                    const linkPromises = Object.keys(selectedContacts).map(cid =>
-                        fetch(`/api/v1/contacts/${parseInt(cid)}/companies`, {
-                            method: 'POST',
-                            credentials: 'include',
-                            headers: {'Content-Type': 'application/json'},
-                            body: JSON.stringify({ customer_id: selectedCustomer.id, is_primary: false })
-                        })
-                    );
-                    const linkResponses = await Promise.all(linkPromises);
-                    const linkFailed = linkResponses.find(res => !res.ok);
-                    if (linkFailed) {
-                        const err = await linkFailed.json();
-                        throw new Error(err.detail || 'Kunne ikke linke kontakt til firma');
-                    }
-                }
                 
                 successDiv.classList.remove('d-none');
-                document.getElementById('success-text').textContent = "Sag oprettet succesfuldt! Omdirigerer...";
+                document.getElementById('success-text').textContent = "Sag oprettet";
-                
+                window.location.href = `/sag/${result.id}/v3`;
-                setTimeout(() => {
-                    window.location.href = `/sag/${result.id}/v3`;
-                }, 1000);
             } else {
                 const errorText = await response.text();
                 let errMsg = "Kunne ikke oprette sag";
@@ -1307,4 +1586,5 @@
         }
     });
 </script>
+<script src="/static/js/case-create.js?v=5"></script>
 {% endblock %}

app/modules/sag/templates/edit.html

@@ -299,8 +299,6 @@
             deadline: document.getElementById('deadline').value || null
         };
         
-        console.log('Updating case with data:', data);
-        
         try {
             const response = await fetch(`/api/v1/sag/${caseId}`, {
                 method: 'PATCH',
@@ -310,17 +308,11 @@
                 body: JSON.stringify(data)
             });
             
-            console.log('Response status:', response.status);
-            
             if (response.ok) {
-                const result = await response.json();
+                await response.json();
-                console.log('Updated case:', result);
+                document.getElementById('success').textContent = `✅ Sag opdateret`;
-                
-                document.getElementById('success').textContent = `✅ Sag opdateret! Omdirigerer...`;
                 document.getElementById('success').style.display = 'block';
-                setTimeout(() => {
+                window.location.href = `/sag/${caseId}/v3`;
-                    window.location.href = `/sag/${caseId}/v3`;
-                }, 1000);
             } else {
                 const errorText = await response.text();
                 console.error('Error response:', errorText);

app/modules/sag/templates/index.html

@@ -5,17 +5,54 @@
 {% block extra_css %}
 <style>
     .search-bar {
+        position: relative;
         margin-bottom: 0;
-        flex: 1 1 380px;
+        flex: 1 1 460px;
         min-width: 240px;
     }
-    
+
     .search-bar input {
-        border-radius: 8px;
+        min-height: 46px;
-        border: 1px solid rgba(0,0,0,0.1);
+        border-radius: 12px;
-        padding: 0.45rem 0.85rem;
+        border: 1px solid rgba(15,76,117,.15);
+        padding: 0.6rem 4.5rem 0.6rem 2.7rem;
+        background: var(--bg-card);
+        box-shadow: 0 4px 16px rgba(15, 76, 117, .06);
+        transition: border-color .16s ease, box-shadow .16s ease;
     }
 
+    .search-bar input:focus {
+        border-color: var(--accent);
+        box-shadow: 0 0 0 3px rgba(15,76,117,.12), 0 5px 18px rgba(15,76,117,.08);
+    }
+
+    .search-bar .search-icon {
+        position: absolute; left: .95rem; top: 50%; transform: translateY(-50%);
+        color: var(--accent); pointer-events: none;
+    }
+
+    .search-clear-btn {
+        position: absolute; right: .45rem; top: 50%; transform: translateY(-50%);
+        width: 34px; height: 34px; border: 0; border-radius: 9px;
+        background: transparent; color: var(--text-secondary);
+    }
+
+    .search-clear-btn:hover { background: rgba(15,76,117,.09); color: var(--accent); }
+
+    .search-shortcut {
+        position:absolute; right:2.85rem; top:50%; transform:translateY(-50%);
+        padding:.1rem .35rem; border:1px solid rgba(0,0,0,.12); border-radius:5px;
+        color:var(--text-secondary); font-size:.68rem; background:rgba(255,255,255,.7);
+    }
+
+    .sag-toolbar-card { padding: .85rem; margin-bottom: .9rem; background: var(--bg-card); border:1px solid rgba(15,76,117,.09); border-radius:16px; box-shadow:0 5px 20px rgba(15,76,117,.055); }
+    .sag-quick-filters { display:flex; flex-wrap:wrap; align-items:center; gap:.48rem; padding-top:.7rem; margin-top:.7rem; border-top:1px solid rgba(15,76,117,.08); }
+    .sag-quick-filter { display:inline-flex; align-items:center; gap:.4rem; padding:.43rem .72rem; border:1px solid rgba(15,76,117,.14); border-radius:999px; background:rgba(15,76,117,.035); color:var(--text-primary); font-size:.8rem; font-weight:650; transition:all .16s ease; }
+    .sag-quick-filter:hover { border-color:rgba(15,76,117,.32); background:rgba(15,76,117,.09); color:var(--accent); transform:translateY(-1px); }
+    .sag-quick-filter.active { color:#fff; background:var(--accent); border-color:var(--accent); box-shadow:0 4px 12px rgba(15,76,117,.2); }
+    .sag-quick-filter[data-quick-filter="overdue"].active { background:#c92a2a; border-color:#c92a2a; }
+    .sag-advanced-filters { display:flex; flex-wrap:wrap; align-items:center; gap:.5rem; margin-bottom:1rem; padding:.6rem .7rem; border-radius:12px; background:rgba(15,76,117,.035); border:1px solid rgba(15,76,117,.07); }
+
     .top-controls-row {
         display: flex;
         align-items: center;
@@ -89,6 +126,21 @@
     .sag-table tbody tr:hover {
         background: var(--accent-light);
     }
+
+    .sag-table tbody tr.sag-deadline-overdue {
+        background: rgba(201, 42, 42, 0.045);
+        box-shadow: inset 5px 0 0 #c92a2a, inset 0 0 18px rgba(201, 42, 42, 0.11);
+    }
+
+    .sag-table tbody tr.sag-deadline-overdue:hover {
+        background: rgba(201, 42, 42, 0.09);
+        box-shadow: inset 5px 0 0 #b42318, inset 0 0 22px rgba(201, 42, 42, 0.16);
+    }
+
+    .sag-table tbody tr.sag-deadline-overdue td:last-child {
+        color: #b42318 !important;
+        font-weight: 700;
+    }
     
     .sag-table tbody td {
         padding: 0.5rem 0.75rem;
@@ -116,11 +168,76 @@
         min-width: 260px;
         max-width: 360px;
     }
+
+    .sag-column-list { min-width: 260px; max-height: 420px; overflow-y: auto; }
+    .sag-column-item { display:flex; align-items:center; gap:.55rem; padding:.45rem .6rem; border-radius:8px; cursor:grab; }
+    .sag-column-item:hover, .sag-column-item.dragging { background:rgba(15,76,117,.1); }
+    .sag-column-item .drag-handle { color:var(--text-secondary); cursor:grab; }
     
     .sag-id {
-        font-weight: 700;
+        display: inline-flex;
+        align-items: center;
+        gap: 0.28rem;
+        padding: 0.22rem 0.48rem;
+        border: 1px solid rgba(15, 76, 117, 0.16);
+        border-radius: 7px;
+        background: rgba(15, 76, 117, 0.07);
         color: var(--accent);
-        font-size: 0.95rem;
+        font-weight: 700;
+        font-size: 0.82rem;
+        line-height: 1.2;
+        text-decoration: none;
+        transition: background-color .16s ease, border-color .16s ease, transform .16s ease;
+    }
+
+    .sag-id:hover {
+        color: var(--accent);
+        background: rgba(15, 76, 117, 0.14);
+        border-color: rgba(15, 76, 117, 0.3);
+        transform: translateY(-1px);
+        text-decoration: none;
+    }
+
+    .sag-entity-link {
+        display: inline-flex;
+        align-items: center;
+        gap: 0.38rem;
+        max-width: 100%;
+        padding: 0.25rem 0.5rem;
+        border-radius: 7px;
+        color: var(--text-primary);
+        font-weight: 600;
+        line-height: 1.25;
+        text-decoration: none;
+        transition: color .16s ease, background-color .16s ease, transform .16s ease;
+    }
+
+    .sag-entity-link i {
+        flex: 0 0 auto;
+        color: var(--text-secondary);
+        font-size: 0.78rem;
+    }
+
+    .sag-entity-link span {
+        overflow: hidden;
+        text-overflow: ellipsis;
+    }
+
+    .sag-entity-link:hover {
+        color: var(--accent);
+        background: rgba(15, 76, 117, 0.09);
+        text-decoration: none;
+        transform: translateX(2px);
+    }
+
+    .sag-entity-link:hover i {
+        color: var(--accent);
+    }
+
+    .sag-id:focus-visible,
+    .sag-entity-link:focus-visible {
+        outline: 3px solid rgba(15, 76, 117, 0.22);
+        outline-offset: 2px;
     }
 
     .sag-unread-badge {
@@ -287,6 +404,64 @@
         background: #d1fae5;
         color: #065f46;
     }
+
+    .sag-inline-select {
+        min-height: 34px;
+        border: 1px solid rgba(15, 76, 117, 0.16);
+        border-radius: 9px;
+        background-color: rgba(15, 76, 117, 0.045);
+        color: var(--text-primary);
+        font-size: 0.8rem;
+        font-weight: 600;
+        padding: 0.34rem 2rem 0.34rem 0.62rem;
+        box-shadow: none;
+        cursor: pointer;
+        transition: border-color .16s ease, background-color .16s ease, box-shadow .16s ease, transform .16s ease;
+    }
+
+    .sag-inline-select:hover:not(:disabled) {
+        border-color: rgba(15, 76, 117, 0.38);
+        background-color: rgba(15, 76, 117, 0.09);
+    }
+
+    .sag-inline-select:focus {
+        border-color: var(--accent);
+        box-shadow: 0 0 0 3px rgba(15, 76, 117, 0.14);
+    }
+
+    .sag-inline-select:disabled {
+        opacity: .62;
+        cursor: wait;
+    }
+
+    .sag-owner-select {
+        background-color: rgba(99, 102, 241, 0.055);
+        border-color: rgba(99, 102, 241, 0.17);
+    }
+
+    .sag-status-select.status-tone-open {
+        color: #8a5a00;
+        background-color: #fff8df;
+        border-color: #efd991;
+    }
+
+    .sag-status-select.status-tone-progress {
+        color: #174a89;
+        background-color: #eaf3ff;
+        border-color: #b8d5fa;
+    }
+
+    .sag-status-select.status-tone-waiting {
+        color: #8a4600;
+        background-color: #fff1df;
+        border-color: #f0c58e;
+    }
+
+    .sag-status-select.status-tone-done {
+        color: #087044;
+        background-color: #e5f8ef;
+        border-color: #acdcbc;
+    }
     
     .filter-pills {
         display: flex;
@@ -649,7 +824,8 @@
 <div class="container-fluid" style="max-width: none; padding-top: 0.65rem;">
     <div id="sagTopAlerts" class="sag-top-alerts d-none"></div>
 
-    <div class="top-controls-row">
+    <div class="sag-toolbar-card">
+    <div class="top-controls-row mb-0">
         <h1 style="margin: 0; color: var(--accent); flex-shrink: 0;">
             <i class="bi bi-list-check"></i>
         </h1>
@@ -666,11 +842,14 @@
         </div>
 
         <div class="search-bar">
+            <i class="bi bi-search search-icon"></i>
             <input type="text" 
                    class="form-control" 
                    id="searchInput" 
-                   placeholder="🔍 Søg efter sag ID, titel, beskrivelse..."
+                   placeholder="Søg på sagsnr., firma, kontakt, titel eller ansvarlig..."
                    autocomplete="off">
+            <span class="search-shortcut">/</span>
+            <button class="search-clear-btn d-none" id="clearSearchBtn" type="button" title="Ryd søgning" aria-label="Ryd søgning"><i class="bi bi-x-lg"></i></button>
         </div>
 
         <div class="top-controls-actions">
@@ -682,13 +861,17 @@
             </button>
         </div>
     </div>
-    
+        <div class="sag-quick-filters" aria-label="Hurtigfiltre">
-    <div class="d-flex flex-wrap align-items-center gap-2 mb-3">
+            <button class="sag-quick-filter {{ 'active' if current_quick_filter == 'all' else '' }}" type="button" data-quick-filter="all"><i class="bi bi-grid"></i>Alle aktive</button>
-        <div class="filter-pills">
+            <button class="sag-quick-filter {{ 'active' if current_quick_filter == 'mine-open' else '' }}" type="button" data-quick-filter="mine-open"><i class="bi bi-person-check"></i>Mine åbne sager</button>
-            <div class="filter-pill active" data-filter="all">Alle</div>
+            <button class="sag-quick-filter {{ 'active' if current_quick_filter == 'overdue' else '' }}" type="button" data-quick-filter="overdue"><i class="bi bi-alarm"></i>Overskredet deadline</button>
-            <div class="filter-pill" data-filter="åben">Åbne</div>
+            <button class="sag-quick-filter {{ 'active' if current_quick_filter == 'my-groups' else '' }}" type="button" data-quick-filter="my-groups"><i class="bi bi-people"></i>Mine grupper</button>
-            <div class="filter-pill" data-filter="lukket">Lukkede</div>
+            <button class="sag-quick-filter {{ 'active' if current_quick_filter == 'unassigned' else '' }}" type="button" data-quick-filter="unassigned"><i class="bi bi-person-dash"></i>Ikke tildelt</button>
+            <button class="sag-quick-filter {{ 'active' if current_quick_filter == 'closed' else '' }}" type="button" data-quick-filter="closed"><i class="bi bi-check2-circle"></i>Lukkede</button>
         </div>
+    </div>
+
+    <div class="sag-advanced-filters">
         <div class="type-filter-wrap">
             <div class="dropdown type-filter-dropdown mb-1">
                 <button class="btn dropdown-toggle" type="button" id="typeFilterDropdownBtn" data-bs-toggle="dropdown" data-bs-auto-close="outside" aria-expanded="false">
@@ -746,6 +929,19 @@
         <a class="btn btn-sm btn-outline-secondary" href="{{ toggle_include_deferred_url }}">
             {% if include_deferred %}Skjul udsatte{% else %}Vis udsatte{% endif %}
         </a>
+        <div class="dropdown ms-auto">
+            <button class="btn btn-sm btn-outline-secondary dropdown-toggle" type="button" data-bs-toggle="dropdown" data-bs-auto-close="outside">
+                <i class="bi bi-layout-three-columns me-1"></i>Kolonner
+            </button>
+            <div class="dropdown-menu dropdown-menu-end p-2 shadow">
+                <div class="small text-muted px-2 pb-2">Træk for at ændre rækkefølge</div>
+                <div id="sagColumnList" class="sag-column-list"></div>
+                <div class="d-flex gap-2 border-top pt-2 mt-2">
+                    <button id="resetSagColumnsBtn" class="btn btn-sm btn-outline-secondary" type="button">Nulstil</button>
+                    <button id="saveSagColumnsBtn" class="btn btn-sm btn-primary ms-auto" type="button">Gem for mig</button>
+                </div>
+            </div>
+        </div>
     </div>
     
     <!-- Table -->
@@ -780,14 +976,15 @@
                     data-status="{{ sag.status }}"
                     data-type="{{ sag.template_key or sag.type or 'ticket' }}"
                     data-assignee-id="{{ sag.ansvarlig_bruger_id if sag.ansvarlig_bruger_id else '' }}"
-                    data-group-id="{{ sag.assigned_group_id if sag.assigned_group_id else '' }}">
+                    data-group-id="{{ sag.assigned_group_id if sag.assigned_group_id else '' }}"
+                    data-deadline="{{ sag.deadline.isoformat() if sag.deadline else '' }}">
                     <td class="col-expand" onclick="event.stopPropagation();">
                         {% if has_relations %}
                         <span class="tree-toggle" onclick="toggleTreeNode(event, {{ sag.id }})">+</span>
                         {% endif %}
                     </td>
                     <td>
-                        <span class="sag-id" role="button" onclick="window.location.href='/sag/{{ sag.id }}/v3'">#{{ sag.id }}</span>
+                        <a class="sag-id" href="/sag/{{ sag.id }}/v3"><i class="bi bi-folder2-open"></i>#{{ sag.id }}</a>
                         {% if (sag.unread_email_count or 0) > 0 %}
                         {% set unread_level = sag.unread_email_level or 'fresh' %}
                         <span class="sag-unread-badge sag-unread-{{ unread_level }}" title="{{ sag.unread_email_count }} ulæste e-mails">
@@ -796,10 +993,10 @@
                         {% endif %}
                     </td>
                     <td class="col-company" onclick="window.location.href='/sag/{{ sag.id }}/v3'" style="color: var(--text-secondary); font-size: 0.85rem;">
-                        {{ sag.customer_name if sag.customer_name else '-' }}
+                        {% if sag.customer_id and sag.customer_name %}<a class="sag-entity-link" href="/customers/{{ sag.customer_id }}" onclick="event.stopPropagation()" title="Åbn {{ sag.customer_name }}"><i class="bi bi-building"></i><span>{{ sag.customer_name }}</span></a>{% else %}-{% endif %}
                     </td>
                     <td class="col-contact" onclick="window.location.href='/sag/{{ sag.id }}/v3'" style="color: var(--text-secondary); font-size: 0.85rem;">
-                        {{ sag.kontakt_navn if sag.kontakt_navn and sag.kontakt_navn.strip() else '-' }}
+                        {% if sag.kontakt_id and sag.kontakt_navn and sag.kontakt_navn.strip() %}<a class="sag-entity-link" href="/contacts/{{ sag.kontakt_id }}" onclick="event.stopPropagation()" title="Åbn {{ sag.kontakt_navn }}"><i class="bi bi-person"></i><span>{{ sag.kontakt_navn }}</span></a>{% else %}-{% endif %}
                     </td>
                     <td class="col-desc" onclick="window.location.href='/sag/{{ sag.id }}/v3'">
                         <div class="sag-titel" {% if sag.beskrivelse %}title="{{ sag.beskrivelse }}"{% endif %}>{{ sag.titel }}</div>
@@ -812,13 +1009,15 @@
                     </td>
                     <td onclick="window.location.href='/sag/{{ sag.id }}/v3'">
                         {% set status_raw = sag.status if sag.status else 'åben' %}
-                        {% set status_class = status_raw|lower|replace(' ', '-') %}
+                        <select class="form-select form-select-sm sag-inline-select sag-status-select" style="min-width:120px" data-previous="{{ status_raw }}" onclick="event.stopPropagation()" onchange="updateCaseListField({{ sag.id }}, 'status', this.value, this)">
-                        <span class="status-badge status-{{ status_class }}">{{ status_raw }}</span>
+                            {% for status_option in status_options %}<option value="{{ status_option }}" {% if status_option == status_raw %}selected{% endif %}>{{ status_option }}</option>{% endfor %}
+                        </select>
                     </td>
                     <td class="col-owner" onclick="window.location.href='/sag/{{ sag.id }}/v3'">
-                        <div class="owner-cell">
+                        <select class="form-select form-select-sm sag-inline-select sag-owner-select" style="min-width:150px" data-previous="{{ sag.ansvarlig_bruger_id or '' }}" onclick="event.stopPropagation()" onchange="updateCaseListField({{ sag.id }}, 'ansvarlig_bruger_id', this.value || null, this)">
-                            {{ initials_bubble(sag.ansvarlig_navn) }}
+                            <option value="">Ikke tildelt</option>
-                        </div>
+                            {% for user in assignment_users or [] %}<option value="{{ user.user_id }}" {% if sag.ansvarlig_bruger_id == user.user_id %}selected{% endif %}>{{ user.display_name }}</option>{% endfor %}
+                        </select>
                     </td>
                     <td class="col-group" onclick="window.location.href='/sag/{{ sag.id }}/v3'" style="color: var(--text-secondary); font-size: 0.85rem;">
                         <div class="owner-cell">
@@ -855,10 +1054,10 @@
                     {% if related_sag and rel.target_id not in seen_targets %}
                     {% set _ = seen_targets.append(rel.target_id) %}
                     {% set all_rel_types = relations_map[sag.id]|selectattr('target_id', 'equalto', rel.target_id)|map(attribute='type')|list %}
-                    <tr class="tree-child" data-parent="{{ sag.id }}" data-status="{{ related_sag.status }}" data-type="{{ related_sag.template_key or related_sag.type or 'ticket' }}" data-assignee-id="{{ related_sag.ansvarlig_bruger_id if related_sag.ansvarlig_bruger_id else '' }}" data-group-id="{{ related_sag.assigned_group_id if related_sag.assigned_group_id else '' }}" style="display: none;">
+                    <tr class="tree-child" data-parent="{{ sag.id }}" data-status="{{ related_sag.status }}" data-type="{{ related_sag.template_key or related_sag.type or 'ticket' }}" data-assignee-id="{{ related_sag.ansvarlig_bruger_id if related_sag.ansvarlig_bruger_id else '' }}" data-group-id="{{ related_sag.assigned_group_id if related_sag.assigned_group_id else '' }}" data-deadline="{{ related_sag.deadline.isoformat() if related_sag.deadline else '' }}" style="display: none;">
                         <td class="col-expand"><span class="child-branch">└</span></td>
                         <td>
-                            <span class="sag-id" role="button" onclick="window.location.href='/sag/{{ related_sag.id }}/v3'">#{{ related_sag.id }}</span>
+                            <a class="sag-id" href="/sag/{{ related_sag.id }}/v3"><i class="bi bi-folder2-open"></i>#{{ related_sag.id }}</a>
                             {% if (related_sag.unread_email_count or 0) > 0 %}
                             {% set child_unread_level = related_sag.unread_email_level or 'fresh' %}
                             <span class="sag-unread-badge sag-unread-{{ child_unread_level }}" title="{{ related_sag.unread_email_count }} ulæste e-mails">
@@ -867,10 +1066,10 @@
                             {% endif %}
                         </td>
                         <td class="col-company" onclick="window.location.href='/sag/{{ related_sag.id }}/v3'" style="color: var(--text-secondary); font-size: 0.85rem;">
-                            {{ related_sag.customer_name if related_sag.customer_name else '-' }}
+                            {% if related_sag.customer_id and related_sag.customer_name %}<a class="sag-entity-link" href="/customers/{{ related_sag.customer_id }}" onclick="event.stopPropagation()" title="Åbn {{ related_sag.customer_name }}"><i class="bi bi-building"></i><span>{{ related_sag.customer_name }}</span></a>{% else %}-{% endif %}
                         </td>
                         <td class="col-contact" onclick="window.location.href='/sag/{{ related_sag.id }}/v3'" style="color: var(--text-secondary); font-size: 0.85rem;">
-                            {{ related_sag.kontakt_navn if related_sag.kontakt_navn and related_sag.kontakt_navn.strip() else '-' }}
+                            {% if related_sag.kontakt_id and related_sag.kontakt_navn and related_sag.kontakt_navn.strip() %}<a class="sag-entity-link" href="/contacts/{{ related_sag.kontakt_id }}" onclick="event.stopPropagation()" title="Åbn {{ related_sag.kontakt_navn }}"><i class="bi bi-person"></i><span>{{ related_sag.kontakt_navn }}</span></a>{% else %}-{% endif %}
                         </td>
                         <td class="col-desc" onclick="window.location.href='/sag/{{ related_sag.id }}/v3'">
                             {% for rt in all_rel_types %}
@@ -886,13 +1085,15 @@
                         </td>
                         <td onclick="window.location.href='/sag/{{ related_sag.id }}/v3'">
                             {% set related_status_raw = related_sag.status if related_sag.status else 'åben' %}
-                            {% set related_status_class = related_status_raw|lower|replace(' ', '-') %}
+                            <select class="form-select form-select-sm sag-inline-select sag-status-select" style="min-width:120px" data-previous="{{ related_status_raw }}" onclick="event.stopPropagation()" onchange="updateCaseListField({{ related_sag.id }}, 'status', this.value, this)">
-                            <span class="status-badge status-{{ related_status_class }}">{{ related_status_raw }}</span>
+                                {% for status_option in status_options %}<option value="{{ status_option }}" {% if status_option == related_status_raw %}selected{% endif %}>{{ status_option }}</option>{% endfor %}
+                            </select>
                         </td>
                         <td class="col-owner" onclick="window.location.href='/sag/{{ related_sag.id }}/v3'">
-                            <div class="owner-cell">
+                            <select class="form-select form-select-sm sag-inline-select sag-owner-select" style="min-width:150px" data-previous="{{ related_sag.ansvarlig_bruger_id or '' }}" onclick="event.stopPropagation()" onchange="updateCaseListField({{ related_sag.id }}, 'ansvarlig_bruger_id', this.value || null, this)">
-                                {{ initials_bubble(related_sag.ansvarlig_navn) }}
+                                <option value="">Ikke tildelt</option>
-                            </div>
+                                {% for user in assignment_users or [] %}<option value="{{ user.user_id }}" {% if related_sag.ansvarlig_bruger_id == user.user_id %}selected{% endif %}>{{ user.display_name }}</option>{% endfor %}
+                            </select>
                         </td>
                         <td class="col-group" onclick="window.location.href='/sag/{{ related_sag.id }}/v3'" style="color: var(--text-secondary); font-size: 0.85rem;">
                             <div class="owner-cell">
@@ -938,9 +1139,127 @@
     </div>
 </div>
 
+<div class="modal fade" id="closeCaseWithoutTimeModal" tabindex="-1" aria-labelledby="closeCaseWithoutTimeTitle" aria-hidden="true" data-bs-backdrop="static" data-bs-keyboard="false">
+    <div class="modal-dialog modal-dialog-centered modal-lg">
+        <div class="modal-content border-0 shadow-lg">
+            <div class="modal-header bg-danger text-white border-0 py-4">
+                <div class="d-flex align-items-center gap-3">
+                    <i class="bi bi-exclamation-triangle-fill" style="font-size:3rem;line-height:1"></i>
+                    <div>
+                        <div class="text-uppercase fw-bold small opacity-75 mb-1">Vigtig advarsel</div>
+                        <h2 class="modal-title fw-bold mb-0" id="closeCaseWithoutTimeTitle">Der er ikke registreret tid på sagen</h2>
+                    </div>
+                </div>
+            </div>
+            <div class="modal-body p-4 p-md-5 text-center">
+                <p class="fs-4 fw-semibold mb-3">Du er ved at lukke sag <span id="closeWithoutTimeCaseNumber"></span> uden tidsregistrering.</p>
+                <p class="fs-5 text-muted mb-0">Kontrollér, at det er korrekt. Sagen bliver kun lukket, hvis du aktivt bekræfter nedenfor.</p>
+            </div>
+            <div class="modal-footer border-0 bg-light p-4 justify-content-center gap-2">
+                <button type="button" class="btn btn-lg btn-outline-secondary px-4" data-bs-dismiss="modal">
+                    <i class="bi bi-arrow-left me-2"></i>Gå tilbage
+                </button>
+                <button type="button" class="btn btn-lg btn-danger px-4" id="confirmCloseCaseWithoutTimeBtn">
+                    <i class="bi bi-check-circle-fill me-2"></i>Ja, luk sagen uden tid
+                </button>
+            </div>
+        </div>
+    </div>
+</div>
+
 <script>
     const topAlertCustomerId = {{ current_customer_id if current_customer_id else 'null' }};
 
+    function applyStatusSelectTone(control) {
+        if (!control) return;
+        const status = String(control.value || '').trim().toLowerCase();
+        control.classList.remove('status-tone-open', 'status-tone-progress', 'status-tone-waiting', 'status-tone-done');
+        let tone = 'status-tone-open';
+        if (['under behandling', 'i gang', 'in progress'].includes(status)) tone = 'status-tone-progress';
+        else if (['afventer', 'on hold'].includes(status)) tone = 'status-tone-waiting';
+        else if (['løst', 'lukket', 'afsluttet', 'resolved', 'closed', 'done'].includes(status)) tone = 'status-tone-done';
+        control.classList.add(tone);
+    }
+
+    document.querySelectorAll('.sag-status-select').forEach(applyStatusSelectTone);
+
+    function confirmCloseCaseWithoutTime(caseId, message) {
+        return new Promise(resolve => {
+            const modalElement = document.getElementById('closeCaseWithoutTimeModal');
+            const confirmButton = document.getElementById('confirmCloseCaseWithoutTimeBtn');
+            const caseNumber = document.getElementById('closeWithoutTimeCaseNumber');
+            if (!modalElement || !confirmButton || typeof bootstrap === 'undefined') {
+                resolve(window.confirm(`${message}\n\nVil du lukke sagen uden tidsregistrering?`));
+                return;
+            }
+
+            if (caseNumber) caseNumber.textContent = `#${caseId}`;
+            const modal = bootstrap.Modal.getOrCreateInstance(modalElement);
+            let confirmed = false;
+            const handleConfirm = () => {
+                confirmed = true;
+                modal.hide();
+            };
+            const handleHidden = () => {
+                confirmButton.removeEventListener('click', handleConfirm);
+                modalElement.removeEventListener('hidden.bs.modal', handleHidden);
+                resolve(confirmed);
+            };
+            confirmButton.addEventListener('click', handleConfirm, { once: true });
+            modalElement.addEventListener('hidden.bs.modal', handleHidden, { once: true });
+            modal.show();
+        });
+    }
+
+    async function updateCaseListField(caseId, field, value, control) {
+        const previous = control?.dataset?.previous ?? '';
+        if (control) control.disabled = true;
+        try {
+            const saveField = async (confirmedWithoutTime = false) => {
+                const body = { [field]: value === '' ? null : value };
+                if (confirmedWithoutTime) body.confirm_close_without_time = true;
+                const response = await fetch(`/api/v1/sag/${caseId}`, {
+                    method: 'PATCH',
+                    credentials: 'include',
+                    headers: { 'Content-Type': 'application/json' },
+                    body: JSON.stringify(body)
+                });
+                const payload = await response.json().catch(() => ({}));
+                return { response, payload };
+            };
+
+            let { response, payload } = await saveField();
+            const detail = payload?.detail;
+            if (response.status === 409 && detail?.code === 'close_without_time_confirmation_required') {
+                const confirmed = await confirmCloseCaseWithoutTime(caseId, detail.message);
+                if (!confirmed) {
+                    if (control) control.value = previous;
+                    if (control && field === 'status') applyStatusSelectTone(control);
+                    return;
+                }
+                ({ response, payload } = await saveField(true));
+            }
+            if (!response.ok) {
+                const message = typeof payload.detail === 'string' ? payload.detail : payload.detail?.message;
+                throw new Error(message || 'Ændringen kunne ikke gemmes');
+            }
+            if (control) control.dataset.previous = String(value ?? '');
+            if (control && field === 'status') applyStatusSelectTone(control);
+            const row = control?.closest('tr');
+            if (row && field === 'status') row.dataset.status = String(value || '');
+            if (row && field === 'status') updateOverdueDeadlineMarker(row);
+            if (row && field === 'ansvarlig_bruger_id') row.dataset.assigneeId = String(value || '');
+            if (typeof applyFilters === 'function') applyFilters();
+        } catch (error) {
+            if (control) control.value = previous;
+            if (control && field === 'status') applyStatusSelectTone(control);
+            if (typeof showNotification === 'function') showNotification(error.message, 'error');
+            else window.alert(error.message);
+        } finally {
+            if (control) control.disabled = false;
+        }
+    }
+
     function escapeTopAlertHtml(value) {
         return String(value ?? '')
             .replace(/&/g, '&amp;')
@@ -1026,11 +1345,35 @@
     const allRows = document.querySelectorAll('.tree-row');
     let currentSearch = '';
     let currentFilter = 'all';
+    let currentQuickFilter = {{ (current_quick_filter or 'all')|tojson }};
+    let currentEmployeeId = '';
+    let currentEmployeeGroupIds = new Set();
     let currentTypes = new Set();
     let currentAssignees = new Set();
     let currentGroups = new Set();
     const closedStatuses = new Set({{ (closed_statuses or ['lukket', 'løst', 'afsluttet', 'closed', 'resolved', 'done'])|tojson }});
 
+    function isDeadlinePast(deadlineValue) {
+        if (!deadlineValue) return false;
+        const deadline = new Date(deadlineValue);
+        if (Number.isNaN(deadline.getTime())) return false;
+        deadline.setHours(0, 0, 0, 0);
+        const today = new Date();
+        today.setHours(0, 0, 0, 0);
+        return deadline.getTime() < today.getTime();
+    }
+
+    function updateOverdueDeadlineMarker(row) {
+        if (!row) return;
+        const status = String(row.dataset.status || '').trim().toLowerCase();
+        const deadlineValue = String(row.dataset.deadline || '').trim();
+        const isOverdue = isDeadlinePast(deadlineValue)
+            && !closedStatuses.has(status);
+        row.classList.toggle('sag-deadline-overdue', isOverdue);
+    }
+
+    document.querySelectorAll('.sag-table tbody tr[data-deadline]').forEach(updateOverdueDeadlineMarker);
+
     const assigneeFilter = document.getElementById('assigneeFilter');
     const groupFilter = document.getElementById('groupFilter');
     const assigneeFilterList = document.getElementById('assigneeFilterList');
@@ -1043,6 +1386,20 @@
     function applyFilters() {
         const search = currentSearch;
 
+        const matchesQuickFilter = (row, isClosed) => {
+            const assigneeId = String(row.dataset.assigneeId || '').trim();
+            const groupId = String(row.dataset.groupId || '').trim();
+            if (currentQuickFilter === 'mine-open') return !isClosed && !!currentEmployeeId && assigneeId === currentEmployeeId;
+            if (currentQuickFilter === 'my-groups') return !isClosed && currentEmployeeGroupIds.has(groupId);
+            if (currentQuickFilter === 'unassigned') return !isClosed && !assigneeId;
+            if (currentQuickFilter === 'closed') return isClosed;
+            if (currentQuickFilter === 'overdue') {
+                const deadline = String(row.dataset.deadline || '');
+                return !isClosed && isDeadlinePast(deadline);
+            }
+            return !isClosed;
+        };
+
         allRows.forEach(row => {
             const text = row.textContent.toLowerCase();
             const status = String(row.dataset.status || '').toLowerCase();
@@ -1051,7 +1408,7 @@
             const groupRaw = String(row.dataset.groupId || '').trim();
             const assigneeId = assigneeRaw || '__UNASSIGNED__';
             const groupId = groupRaw;
-            const matchesSearch = text.includes(search);
+            const matchesSearch = search.split(/\s+/).filter(Boolean).every(term => text.includes(term));
             const isClosed = closedStatuses.has(status);
             const matchesFilter = currentFilter === 'all'
                 || (currentFilter === 'åben' && !isClosed)
@@ -1060,7 +1417,7 @@
             const matchesType = currentTypes.size === 0 || currentTypes.has(type);
             const matchesAssignee = currentAssignees.size === 0 || currentAssignees.has(assigneeId);
             const matchesGroup = currentGroups.size === 0 || currentGroups.has(groupId);
-            const visible = matchesSearch && matchesFilter && matchesType && matchesAssignee && matchesGroup;
+            const visible = matchesSearch && matchesFilter && matchesType && matchesAssignee && matchesGroup && matchesQuickFilter(row, isClosed);
 
             row.style.display = visible ? '' : 'none';
 
@@ -1075,7 +1432,7 @@
                     const childGroupRaw = String(child.dataset.groupId || '').trim();
                     const childAssigneeId = childAssigneeRaw || '__UNASSIGNED__';
                     const childGroupId = childGroupRaw;
-                    const childMatchesSearch = childText.includes(search);
+                    const childMatchesSearch = search.split(/\s+/).filter(Boolean).every(term => childText.includes(term));
                     const childIsClosed = closedStatuses.has(childStatus);
                     const childMatchesFilter = currentFilter === 'all'
                         || (currentFilter === 'åben' && !childIsClosed)
@@ -1084,7 +1441,7 @@
                     const childMatchesType = currentTypes.size === 0 || currentTypes.has(childType);
                     const childMatchesAssignee = currentAssignees.size === 0 || currentAssignees.has(childAssigneeId);
                     const childMatchesGroup = currentGroups.size === 0 || currentGroups.has(childGroupId);
-                    const childVisible = visible && row.classList.contains('expanded') && childMatchesSearch && childMatchesFilter && childMatchesType && childMatchesAssignee && childMatchesGroup;
+                    const childVisible = visible && row.classList.contains('expanded') && childMatchesSearch && childMatchesFilter && childMatchesType && childMatchesAssignee && childMatchesGroup && matchesQuickFilter(child, childIsClosed);
                     child.style.display = childVisible ? '' : 'none';
                 });
             }
@@ -1195,10 +1552,54 @@
 
     if (searchInput) {
         searchInput.addEventListener('input', function(e) {
-            currentSearch = e.target.value.toLowerCase();
+            currentSearch = e.target.value.trim().toLowerCase();
+            document.getElementById('clearSearchBtn')?.classList.toggle('d-none', !currentSearch);
             applyFilters();
         });
     }
+
+    document.getElementById('clearSearchBtn')?.addEventListener('click', () => {
+        searchInput.value = '';
+        currentSearch = '';
+        document.getElementById('clearSearchBtn')?.classList.add('d-none');
+        searchInput.focus();
+        applyFilters();
+    });
+
+    document.addEventListener('keydown', event => {
+        if (event.key === '/' && !['INPUT', 'TEXTAREA', 'SELECT'].includes(document.activeElement?.tagName)) {
+            event.preventDefault();
+            searchInput?.focus();
+        }
+        if (event.key === 'Escape' && document.activeElement === searchInput && searchInput.value) {
+            document.getElementById('clearSearchBtn')?.click();
+        }
+    });
+
+    document.querySelectorAll('.sag-quick-filter').forEach(button => {
+        button.addEventListener('click', () => {
+            const quick = button.dataset.quickFilter || 'all';
+            const url = new URL(window.location.href);
+            if (quick === 'all') url.searchParams.delete('quick');
+            else url.searchParams.set('quick', quick);
+            url.searchParams.delete('status');
+            window.location.assign(url.toString());
+        });
+    });
+
+    async function loadQuickFilterContext() {
+        try {
+            const response = await fetch('/api/v1/sag/me/quick-filter-context', { credentials: 'include' });
+            if (!response.ok) return;
+            const data = await response.json();
+            currentEmployeeId = String(data.user_id || '');
+            currentEmployeeGroupIds = new Set((data.group_ids || []).map(String));
+            applyFilters();
+        } catch (error) {
+            console.error('Kunne ikke hente hurtigfilter-kontekst', error);
+        }
+    }
+    loadQuickFilterContext();
     
     // Filter functionality
     const filterPills = document.querySelectorAll('.filter-pill');
@@ -1328,6 +1729,121 @@
         }
     }
 
+    const SAG_COLUMN_DEFINITIONS = [
+        ['id', 'SagsID'], ['company', 'Virksomhed'], ['contact', 'Kontakt'],
+        ['description', 'Beskrivelse'], ['type', 'Type'], ['priority', 'Prioritet'],
+        ['status', 'Status'], ['owner', 'Ansvarlig'], ['group', 'Gruppe/Level'],
+        ['next_todo', 'Næste todo'], ['created', 'Oprettet'], ['start', 'Arbejdsstart'],
+        ['deferred', 'Start senest'], ['deadline', 'Deadline']
+    ];
+    const SAG_DEFAULT_COLUMN_ORDER = SAG_COLUMN_DEFINITIONS.map(([key]) => key);
+    let sagColumnOrder = [...SAG_DEFAULT_COLUMN_ORDER];
+    let sagHiddenColumns = new Set();
+
+    function normalizeSagColumnOrder(order) {
+        const allowed = new Set(SAG_DEFAULT_COLUMN_ORDER);
+        const normalized = Array.from(new Set((Array.isArray(order) ? order : []).filter(key => allowed.has(key))));
+        SAG_DEFAULT_COLUMN_ORDER.forEach(key => { if (!normalized.includes(key)) normalized.push(key); });
+        return normalized;
+    }
+
+    function applySagColumnPreferences() {
+        document.querySelectorAll('.sag-table tr').forEach(row => {
+            const cells = Array.from(row.children).filter(cell => cell.matches('th,td'));
+            if (!cells.length) return;
+            const expandCell = cells.find(cell => cell.dataset.columnKey === 'expand') || cells[0];
+            if (!expandCell.dataset.columnKey) {
+                expandCell.dataset.columnKey = 'expand';
+                cells.slice(1).forEach((cell, index) => {
+                    if (SAG_DEFAULT_COLUMN_ORDER[index]) cell.dataset.columnKey = SAG_DEFAULT_COLUMN_ORDER[index];
+                });
+            }
+            const byKey = new Map(Array.from(row.children).filter(cell => cell.dataset.columnKey).map(cell => [cell.dataset.columnKey, cell]));
+            if (byKey.get('expand')) row.appendChild(byKey.get('expand'));
+            sagColumnOrder.forEach(key => {
+                const cell = byKey.get(key);
+                if (!cell) return;
+                cell.style.display = sagHiddenColumns.has(key) ? 'none' : '';
+                row.appendChild(cell);
+            });
+        });
+    }
+
+    function renderSagColumnChooser() {
+        const host = document.getElementById('sagColumnList');
+        if (!host) return;
+        const labels = Object.fromEntries(SAG_COLUMN_DEFINITIONS);
+        host.innerHTML = sagColumnOrder.map(key => `
+            <div class="sag-column-item" draggable="true" data-column-key="${key}">
+                <i class="bi bi-grip-vertical drag-handle"></i>
+                <input class="form-check-input sag-column-visible" type="checkbox" ${sagHiddenColumns.has(key) ? '' : 'checked'}>
+                <span>${labels[key]}</span>
+            </div>`).join('');
+    }
+
+    function applySagColumnPayload(data) {
+        sagColumnOrder = normalizeSagColumnOrder(data?.column_order);
+        sagHiddenColumns = new Set((Array.isArray(data?.hidden_columns) ? data.hidden_columns : []).filter(key => SAG_DEFAULT_COLUMN_ORDER.includes(key)));
+        renderSagColumnChooser();
+        applySagColumnPreferences();
+    }
+
+    async function saveSagColumnPreferences() {
+        const button = document.getElementById('saveSagColumnsBtn');
+        if (button) button.disabled = true;
+        try {
+            const response = await fetch('/api/v1/sag/me/list-preferences', {
+                method: 'PATCH', credentials: 'include', headers: { 'Content-Type': 'application/json' },
+                body: JSON.stringify({
+                    type_filters: getSelectedTypesFromUi(),
+                    column_order: sagColumnOrder,
+                    hidden_columns: Array.from(sagHiddenColumns)
+                })
+            });
+            const payload = await response.json().catch(() => ({}));
+            if (!response.ok) throw new Error(payload.detail || 'Kolonnerne kunne ikke gemmes');
+            applySagColumnPayload(payload);
+            if (typeof showNotification === 'function') showNotification('Kolonner gemt for din bruger', 'success');
+        } catch (error) {
+            if (typeof showNotification === 'function') showNotification(error.message, 'error');
+        } finally {
+            if (button) button.disabled = false;
+        }
+    }
+
+    const sagColumnList = document.getElementById('sagColumnList');
+    let draggedSagColumn = null;
+    sagColumnList?.addEventListener('change', event => {
+        const item = event.target.closest('.sag-column-item');
+        if (!item || !event.target.matches('.sag-column-visible')) return;
+        if (event.target.checked) sagHiddenColumns.delete(item.dataset.columnKey);
+        else sagHiddenColumns.add(item.dataset.columnKey);
+        applySagColumnPreferences();
+    });
+    sagColumnList?.addEventListener('dragstart', event => {
+        draggedSagColumn = event.target.closest('.sag-column-item')?.dataset.columnKey || null;
+        event.target.closest('.sag-column-item')?.classList.add('dragging');
+    });
+    sagColumnList?.addEventListener('dragend', event => event.target.closest('.sag-column-item')?.classList.remove('dragging'));
+    sagColumnList?.addEventListener('dragover', event => event.preventDefault());
+    sagColumnList?.addEventListener('drop', event => {
+        event.preventDefault();
+        const targetKey = event.target.closest('.sag-column-item')?.dataset.columnKey;
+        if (!draggedSagColumn || !targetKey || draggedSagColumn === targetKey) return;
+        sagColumnOrder = sagColumnOrder.filter(key => key !== draggedSagColumn);
+        sagColumnOrder.splice(sagColumnOrder.indexOf(targetKey), 0, draggedSagColumn);
+        draggedSagColumn = null;
+        renderSagColumnChooser();
+        applySagColumnPreferences();
+    });
+    document.getElementById('resetSagColumnsBtn')?.addEventListener('click', () => {
+        sagColumnOrder = [...SAG_DEFAULT_COLUMN_ORDER];
+        sagHiddenColumns = new Set();
+        renderSagColumnChooser();
+        applySagColumnPreferences();
+    });
+    document.getElementById('saveSagColumnsBtn')?.addEventListener('click', saveSagColumnPreferences);
+
     async function loadTypeFilterPreferences() {
         try {
             const res = await fetch('/api/v1/sag/me/list-preferences', { credentials: 'include' });
@@ -1335,6 +1851,7 @@
             const data = await res.json();
             const fromServer = Array.isArray(data?.type_filters) ? data.type_filters : [];
             currentTypes = new Set(fromServer.map((v) => String(v || '').trim().toLowerCase()).filter(Boolean));
+            applySagColumnPayload(data);
             applySelectedTypesToUi();
             applyFilters();
         } catch (err) {
@@ -1351,7 +1868,7 @@
                 method: 'PATCH',
                 credentials: 'include',
                 headers: { 'Content-Type': 'application/json' },
-                body: JSON.stringify({ type_filters: selected }),
+                body: JSON.stringify({ type_filters: selected, column_order: sagColumnOrder, hidden_columns: Array.from(sagHiddenColumns) }),
             });
             if (!res.ok) throw new Error(`HTTP ${res.status}`);
             if (typeof showNotification === 'function') {

app/modules/sag/templates/knowledge_detail.html

@@ -0,0 +1,18 @@
+{% extends "shared/frontend/base.html" %}
+{% block title %}{{ article.title }} - Viden{% endblock %}
+{% block content %}
+<div class="container py-4" style="max-width:980px">
+  <div class="d-flex justify-content-between align-items-center mb-4"><a href="/knowledge" class="btn btn-outline-secondary"><i class="bi bi-arrow-left me-1"></i>Vidensdatabase</a><a href="/sag/{{ article.sag_id }}/v3#solution" class="btn btn-outline-primary"><i class="bi bi-folder2-open me-1"></i>Kildesag</a></div>
+  <article class="card border-0 shadow-sm rounded-4"><div class="card-body p-4 p-lg-5">
+    <div class="d-flex flex-wrap gap-2 mb-3"><span class="badge text-bg-success">Godkendt</span><span class="badge text-bg-light border">Version {{ article.version_number }}</span><span class="badge text-bg-light border">{{ 'Generel' if article.visibility == 'general' else ('Kundespecifik' if article.visibility == 'customer' else 'Intern') }}</span></div>
+    <h1 class="display-6 fw-bold">{{ article.title }}</h1><p class="lead text-muted">{{ article.summary or '' }}</p><hr class="my-4">
+    {% if article.problem %}<section class="mb-4"><h2 class="h5"><i class="bi bi-exclamation-circle text-danger me-2"></i>Problem og symptomer</h2><div style="white-space:pre-wrap">{{ article.problem }}</div></section>{% endif %}
+    {% if article.root_cause %}<section class="mb-4"><h2 class="h5"><i class="bi bi-diagram-3 text-warning me-2"></i>Årsag</h2><div style="white-space:pre-wrap">{{ article.root_cause }}</div></section>{% endif %}
+    {% if article.investigation %}<section class="mb-4"><h2 class="h5"><i class="bi bi-search text-info me-2"></i>Undersøgelse</h2><div style="white-space:pre-wrap">{{ article.investigation }}</div></section>{% endif %}
+    <section class="p-4 rounded-4 bg-success-subtle mb-4"><h2 class="h5 text-success-emphasis"><i class="bi bi-check-circle me-2"></i>Endelig løsning</h2><div style="white-space:pre-wrap">{{ article.solution }}</div></section>
+    {% if article.workaround %}<section class="mb-4"><h2 class="h5"><i class="bi bi-cone-striped text-primary me-2"></i>Workaround</h2><div style="white-space:pre-wrap">{{ article.workaround }}</div></section>{% endif %}
+    <div class="d-flex flex-wrap gap-2 mt-4">{% for tag in article.tags or [] %}<span class="badge rounded-pill text-bg-light border">{{ tag }}</span>{% endfor %}{% for product in article.products or [] %}<span class="badge rounded-pill text-bg-primary">{{ product }}</span>{% endfor %}</div>
+    <hr class="my-4"><div class="small text-muted">Udgivet af {{ article.published_by or 'ukendt' }}{% if article.customer_name %} · Kun {{ article.customer_name }}{% endif %} · Kilde: sag {{ article.sag_id }}</div>
+  </div></article>
+</div>
+{% endblock %}

app/modules/sag/templates/knowledge_index.html

@@ -0,0 +1,36 @@
+{% extends "shared/frontend/base.html" %}
+{% block title %}Vidensdatabase - BMC Hub{% endblock %}
+{% block extra_css %}
+<style>
+  .kb-hero{background:linear-gradient(135deg,#0f4c75,#2563eb);color:#fff;border-radius:22px;padding:2rem;box-shadow:0 18px 45px rgba(15,76,117,.2)}
+  .kb-search{border:0;border-radius:14px;min-height:56px;padding-left:3.1rem;box-shadow:0 8px 24px rgba(15,23,42,.14)}
+  .kb-card{border:1px solid rgba(15,76,117,.12);border-radius:16px;transition:.18s ease;background:var(--bg-card,#fff)}
+  .kb-card:hover{transform:translateY(-2px);box-shadow:0 12px 28px rgba(15,76,117,.12);border-color:rgba(37,99,235,.3)}
+  .kb-card a{text-decoration:none;color:inherit}.kb-tag{background:rgba(37,99,235,.09);color:#1d4ed8;border-radius:999px;padding:.25rem .6rem;font-size:.75rem}
+</style>
+{% endblock %}
+{% block content %}
+<div class="container-fluid py-4 px-4">
+  <section class="kb-hero mb-4">
+    <div class="d-flex flex-wrap justify-content-between gap-3 align-items-start">
+      <div><div class="small text-uppercase opacity-75 fw-semibold">BMC Viden</div><h1 class="h2 fw-bold mb-2">Find en gennemprøvet løsning</h1><p class="mb-0 opacity-75">Kun godkendte og udgivne løsninger vises her.</p></div>
+      <div class="d-flex gap-2"><a href="/solutions" class="btn btn-light"><i class="bi bi-sliders me-1"></i>Administrer løsninger</a><a href="/sag" class="btn btn-outline-light"><i class="bi bi-arrow-left me-1"></i>Sager</a></div>
+    </div>
+    <div class="position-relative mt-4"><i class="bi bi-search position-absolute top-50 translate-middle-y ms-3 fs-5 text-secondary"></i><input id="kbSearch" class="form-control kb-search" type="search" placeholder="Søg efter problem, fejlbesked, produkt eller løsning…" autocomplete="off"></div>
+  </section>
+  <div class="d-flex justify-content-between align-items-center mb-3"><h2 class="h5 mb-0">Vidensartikler</h2><span id="kbCount" class="badge rounded-pill text-bg-light border">Henter…</span></div>
+  <div id="kbState" class="text-center text-muted py-5"><div class="spinner-border spinner-border-sm me-2"></div>Henter viden…</div>
+  <div id="kbResults" class="row g-3"></div>
+</div>
+<script>
+(() => {
+ const input=document.getElementById('kbSearch'), results=document.getElementById('kbResults'), state=document.getElementById('kbState'), count=document.getElementById('kbCount'); let timer, controller;
+ const esc=v=>String(v??'').replace(/[&<>'"]/g,c=>({'&':'&amp;','<':'&lt;','>':'&gt;',"'":'&#39;','"':'&quot;'}[c]));
+ async function load(){ controller?.abort(); controller=new AbortController(); const q=input.value.trim(); state.classList.remove('d-none'); state.innerHTML='<div class="spinner-border spinner-border-sm me-2"></div>Søger…'; results.innerHTML='';
+  try{const r=await fetch(`/api/v1/knowledge/articles?q=${encodeURIComponent(q)}`,{signal:controller.signal,credentials:'include'});if(!r.ok)throw new Error('Kunne ikke hente vidensartikler');const d=await r.json();count.textContent=`${d.total} artikler`;state.classList.toggle('d-none',d.items.length>0);if(!d.items.length)state.innerHTML='<i class="bi bi-journal-x fs-1 d-block mb-2"></i>Ingen godkendte artikler matcher søgningen.';
+   results.innerHTML=d.items.map(a=>`<div class="col-xl-4 col-md-6"><article class="kb-card h-100 p-4"><a href="/knowledge/${a.id}"><div class="d-flex justify-content-between gap-2 mb-2"><span class="small text-uppercase text-primary fw-semibold">${a.visibility==='general'?'Generel':a.visibility==='customer'?'Kundespecifik':'Intern'}</span><span class="small text-muted">v${a.version_number}</span></div><h3 class="h5 fw-bold">${esc(a.title)}</h3><p class="text-muted mb-3">${esc(a.summary||'Ingen kort beskrivelse')}</p><div class="d-flex flex-wrap gap-1">${(a.tags||[]).slice(0,5).map(t=>`<span class="kb-tag">${esc(t)}</span>`).join('')}</div><div class="small text-muted mt-3"><i class="bi bi-folder2-open me-1"></i>Sag ${a.sag_id}${a.customer_name?' · '+esc(a.customer_name):''}</div></a></article></div>`).join('');
+  }catch(e){if(e.name==='AbortError')return;state.classList.remove('d-none');state.innerHTML=`<i class="bi bi-exclamation-triangle text-danger fs-2 d-block"></i>${esc(e.message)}`;count.textContent='Fejl';}}
+ input.addEventListener('input',()=>{clearTimeout(timer);timer=setTimeout(load,280)});load();
+})();
+</script>
+{% endblock %}

app/modules/sag/templates/procurement_overview.html

@@ -0,0 +1,15 @@
+{% extends "shared/frontend/base.html" %}
+{% block title %}Indkøbsoversigt{% endblock %}
+{% block content %}
+<div class="container-fluid py-4">
+  <div class="d-flex flex-wrap justify-content-between align-items-end gap-3 mb-4"><div><div class="text-uppercase small text-primary fw-bold">Drift · indkøb</div><h1 class="h3 mb-1">Varekø og levering</h1><p class="text-muted mb-0">Alt, der mangler at blive bestilt, modtaget eller sendt til kunden.</p></div><button class="btn btn-outline-primary" onclick="loadProcurement()"><i class="bi bi-arrow-clockwise me-1"></i>Opdatér</button></div>
+  <div class="row g-3 mb-4" id="procurementKpis"></div>
+  <div class="card border-0 shadow-sm rounded-4"><div class="card-body p-0"><div class="table-responsive"><table class="table table-hover align-middle mb-0"><thead class="table-light"><tr><th class="ps-4">Status</th><th>Vare</th><th>Sag / kunde</th><th>Antal</th><th>Indkøb</th><th>Salgsordre</th><th class="pe-4"></th></tr></thead><tbody id="procurementRows"><tr><td colspan="7" class="text-center py-5 text-muted">Henter indkøbskø…</td></tr></tbody></table></div></div></div>
+</div>
+<script>
+const stateLabel={to_order:['Skal bestilles','danger'],ordered:['Bestilt','warning'],received:['Modtaget','success']};
+const money=v=>new Intl.NumberFormat('da-DK',{style:'currency',currency:'DKK'}).format(Number(v||0));
+async function loadProcurement(){const res=await fetch('/api/v1/procurement/overview');const data=await res.json();const c=data.counts||{};document.getElementById('procurementKpis').innerHTML=[['Skal bestilles',c.to_order,'danger','cart-plus'],['Bestilt',c.ordered,'warning','truck'],['Modtaget',c.received,'success','box-seam'],['Mangler salgsordre',c.missing_sales_order,'secondary','receipt']].map(([l,n,col,i])=>`<div class="col-sm-6 col-xl-3"><div class="card border-0 shadow-sm rounded-4"><div class="card-body d-flex justify-content-between"><div><div class="small text-muted">${l}</div><div class="display-6 fw-bold text-${col}">${n||0}</div></div><i class="bi bi-${i} fs-3 text-${col} opacity-75"></i></div></div></div>`).join('');document.getElementById('procurementRows').innerHTML=(data.items||[]).map(x=>{const s=stateLabel[x.fulfilment_state]||stateLabel.to_order;return `<tr><td class="ps-4"><span class="badge text-bg-${s[1]}">${s[0]}</span></td><td><strong>${x.description||'Uden beskrivelse'}</strong><div class="small text-muted">${x.external_ref||'Ingen reference'}</div></td><td><a href="/sag/${x.sag_id}/v3">#${x.sag_id} · ${x.case_title||''}</a><div class="small text-muted">${x.customer_name||'Ingen kunde'}</div></td><td>${x.quantity||'—'} ${x.unit||''}</td><td>${money(x.amount)}</td><td>${x.has_sales_line?'<span class="text-success"><i class="bi bi-check-circle me-1"></i>Oprettet</span>':'<span class="text-danger"><i class="bi bi-exclamation-circle me-1"></i>Mangler</span>'}</td><td class="pe-4"><a class="btn btn-sm btn-outline-primary" href="/sag/${x.sag_id}/v3?tab=sales">Åbn sag</a></td></tr>`}).join('')||'<tr><td colspan="7" class="text-center py-5 text-success">Ingen åbne indkøbslinjer.</td></tr>'}
+loadProcurement();
+</script>
+{% endblock %}

app/modules/sag/templates/reminder_rules.html

@@ -0,0 +1,19 @@
+{% extends "shared/frontend/base.html" %}
+{% block title %}Automatiske opgavelister{% endblock %}
+{% block content %}
+<div class="container py-4 py-lg-5 reminder-rules-page">
+  <section class="rule-hero mb-4"><div><div class="eyebrow hero-eyebrow">SUPPORT · AUTOMATISERING</div><h1>Automatiske opgavelister</h1><p>Få dine åbne sager – og valgfrit gruppens – samlet i en kort, klikbar besked på de tidspunkter, der passer din arbejdsdag.</p></div><div class="hero-icon">✓</div></section>
+  <div class="card rule-card border-0 shadow-sm"><div class="card-body p-4 p-lg-5"><div class="d-flex align-items-start gap-3 mb-4"><div class="section-icon">◷</div><div><h2 class="h4 mb-1">Ny regel</h2><p class="text-muted mb-0">Reglen kører automatisk; brug <strong>Send nu</strong> for at teste den med det samme.</p></div></div><div class="row g-4"><div class="col-lg-6"><label class="form-label fw-semibold" for="ruleTitle">Navn på listen</label><input id="ruleTitle" class="form-control form-control-lg" value="Min opgaveliste"><div class="form-text">Kun til din egen oversigt.</div></div><div class="col-lg-6"><label class="form-label fw-semibold" for="ruleTimes">Tidspunkter</label><input id="ruleTimes" class="form-control form-control-lg" value="09:00, 12:00, 14:00" placeholder="09:00, 12:00"><div class="form-text">Skriv flere tider adskilt med komma, fx 09:00, 12:00, 14:00.</div></div><div class="col-12"><div class="rule-options"><label class="form-check option"><input id="ruleGroups" class="form-check-input" type="checkbox" checked><span><strong>Medtag mine gruppers sager</strong><small>Viser også åbne sager, som er tildelt dine grupper.</small></span></label><label class="form-check option"><input id="ruleMattermost" class="form-check-input" type="checkbox" checked><span><strong>Send til Mattermost</strong><small>Hver sag i beskeden får et direkte link til Hub.</small></span></label></div></div><div class="col-12 d-flex justify-content-end"><button id="saveButton" class="btn btn-primary px-4 py-2" onclick="saveRule()">Gem regel</button></div></div></div></div>
+  <section class="mt-5"><div class="mb-3"><div class="eyebrow">DINE REGLER</div><h2 class="h4 mb-0">Planlagte opgavelister</h2></div><div id="rules"></div></section>
+</div>
+<style>.reminder-rules-page{max-width:1180px}.rule-hero{background:linear-gradient(120deg,#0b3e68,#126d91 65%,#18a6a6);color:#fff;border-radius:24px;padding:34px 40px;display:flex;justify-content:space-between;align-items:center}.rule-hero h1{font-size:clamp(1.7rem,3vw,2.4rem);margin:.35rem 0 .6rem;font-weight:750}.rule-hero p{margin:0;max-width:680px;color:#d8edf5;font-size:1.05rem}.eyebrow{font-size:.73rem;letter-spacing:.11em;font-weight:800;color:#5a7890}.hero-eyebrow{color:#a9edf0}.hero-icon{width:74px;height:74px;border-radius:50%;display:grid;place-items:center;font-size:2.4rem;font-weight:700;background:#ffffff22;border:1px solid #ffffff40}.rule-card{border-radius:22px}.section-icon{width:42px;height:42px;border-radius:12px;display:grid;place-items:center;background:#e6f4fa;color:#0c6895;font-size:1.35rem}.rule-options{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.option{margin:0;border:1px solid #dce8ef;border-radius:14px;padding:16px 17px 16px 40px;background:#fbfdff}.option .form-check-input{margin-left:-24px;margin-top:.35rem}.option small{display:block;color:#6a7c89;margin-top:3px}.rule-entry{border:1px solid #dde8ef;border-radius:17px;background:#fff;padding:18px 20px;display:flex;align-items:center;justify-content:space-between;gap:16px}.rule-time{display:inline-flex;border-radius:999px;padding:5px 10px;background:#edf6fa;color:#155c82;font-size:.86rem;font-weight:650}.empty-rules{border:1px dashed #bfd2df;border-radius:16px;padding:28px;color:#647684;text-align:center;background:#fcfeff}@media(max-width:700px){.rule-hero{padding:27px}.hero-icon{display:none}.rule-options{grid-template-columns:1fr}.rule-entry{align-items:flex-start;flex-direction:column}}</style>
+<script>
+const rulesEl=document.getElementById('rules');
+const escapeHtml=value=>String(value||'').replace(/[&<>'"]/g,char=>({'&':'&amp;','<':'&lt;','>':'&gt;',"'":'&#39;','"':'&quot;'}[char]));
+async function responseMessage(response,fallback){const body=await response.json().catch(()=>({}));return body.detail||body.message||fallback}
+async function load(){const response=await fetch('/api/v1/reminder-task-rules');if(!response.ok){rulesEl.innerHTML=`<div class="alert alert-danger">${escapeHtml(await responseMessage(response,'Kunne ikke hente regler'))}</div>`;return}const list=await response.json();rulesEl.innerHTML=list.map(rule=>`<article class="rule-entry"><div><div class="fw-bold fs-5">${escapeHtml(rule.title)}</div><div class="mt-2">${(rule.times_json||[]).map(time=>`<span class="rule-time me-1">${escapeHtml(time)}</span>`).join('')} ${rule.include_groups?'<span class="text-muted small ms-1">· Mine grupper er med</span>':''}</div></div><button class="btn btn-outline-primary" onclick="sendRule(${rule.id},this)">Send nu ↗</button></article>`).join('')||'<div class="empty-rules">Ingen regler endnu. Opret den første ovenfor, og test den derefter med <strong>Send nu</strong>.</div>'}
+async function saveRule(){const button=document.getElementById('saveButton');const times=document.getElementById('ruleTimes').value.split(',').map(value=>value.trim()).filter(Boolean);if(!times.length)return alert('Vælg mindst ét tidspunkt');button.disabled=true;button.textContent='Gemmer…';try{const response=await fetch('/api/v1/reminder-task-rules',{method:'POST',headers:{'Content-Type':'application/json'},body:JSON.stringify({title:document.getElementById('ruleTitle').value,times,include_groups:document.getElementById('ruleGroups').checked,notify_mattermost:document.getElementById('ruleMattermost').checked})});if(!response.ok)throw new Error(await responseMessage(response,'Kunne ikke gemme'));await load()}catch(error){alert(error.message)}finally{button.disabled=false;button.textContent='Gem regel'}}
+async function sendRule(id,button){const original=button.innerHTML;button.disabled=true;button.textContent='Sender…';try{const response=await fetch(`/api/v1/reminder-task-rules/${id}/send-now`,{method:'POST'});const result=await response.json().catch(()=>({}));if(!response.ok||!result.sent)throw new Error(result.detail||result.message||'Kunne ikke sende');alert(`Opgavelisten er sendt med ${result.count} sager.`)}catch(error){alert(error.message)}finally{button.disabled=false;button.innerHTML=original}}
+load();
+</script>
+{% endblock %}

app/modules/sag/templates/solutions_management.html

@@ -0,0 +1,58 @@
+{% extends "shared/frontend/base.html" %}
+{% block title %}Løsninger - BMC Hub{% endblock %}
+{% block extra_css %}
+<style>
+ .sol-hero{background:linear-gradient(125deg,#12263f,#0f4c75 55%,#2563eb);color:#fff;border-radius:22px;padding:1.6rem 1.8rem;box-shadow:0 16px 40px rgba(15,76,117,.2)}
+ .sol-toolbar,.sol-card{background:var(--bg-card,#fff);border:1px solid rgba(15,76,117,.12);border-radius:16px}
+ .sol-card{transition:.16s ease}.sol-card:hover{border-color:rgba(37,99,235,.3);box-shadow:0 10px 24px rgba(15,76,117,.09)}
+ .sol-summary{display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden}
+ .sol-filter.active{background:#0f4c75;color:#fff;border-color:#0f4c75}.sol-chip{border-radius:999px;padding:.25rem .65rem;font-size:.75rem;font-weight:600}
+ .offcanvas.sol-editor{width:min(760px,100vw)}
+</style>
+{% endblock %}
+{% block content %}
+<div class="container-fluid px-4 py-4">
+ <section class="sol-hero mb-4 d-flex flex-wrap justify-content-between align-items-center gap-3">
+  <div><div class="small text-uppercase fw-semibold opacity-75">Sager · Viden</div><h1 class="h2 fw-bold mb-1">Løsninger</h1><p class="mb-0 opacity-75">Rediger, kvalitetssikr og udgiv sagernes løsninger.</p></div>
+  <div class="d-flex gap-2"><a href="/knowledge" class="btn btn-light"><i class="bi bi-journal-richtext me-1"></i>Vidensdatabase</a><a href="/sag" class="btn btn-outline-light"><i class="bi bi-folder2 me-1"></i>Sager</a></div>
+ </section>
+ <section class="sol-toolbar p-3 mb-4">
+  <div class="row g-3 align-items-center"><div class="col-xl-5"><div class="input-group"><span class="input-group-text bg-transparent"><i class="bi bi-search"></i></span><input id="solSearch" class="form-control" type="search" placeholder="Søg i titel, problem, løsning, sag eller kunde…"></div></div>
+  <div class="col-xl-7 d-flex flex-wrap gap-2 justify-content-xl-end"><button class="btn btn-sm btn-outline-secondary sol-filter active" data-status="">Alle</button><button class="btn btn-sm btn-outline-secondary sol-filter" data-status="draft">Kladder</button><button class="btn btn-sm btn-outline-secondary sol-filter" data-status="pending">Afventer</button><button class="btn btn-sm btn-outline-secondary sol-filter" data-status="approved">Godkendte</button><button id="archivedToggle" class="btn btn-sm btn-outline-danger"><i class="bi bi-archive me-1"></i>Arkiverede</button></div></div>
+ </section>
+ <div class="d-flex justify-content-between align-items-center mb-3"><h2 class="h5 mb-0" id="solHeading">Aktive løsninger</h2><span class="badge rounded-pill text-bg-light border" id="solCount">Henter…</span></div>
+ <div id="solState" class="text-center text-muted py-5"><div class="spinner-border spinner-border-sm me-2"></div>Henter løsninger…</div><div id="solGrid" class="row g-3"></div>
+</div>
+
+<div class="offcanvas offcanvas-end sol-editor" tabindex="-1" id="solutionEditor"><div class="offcanvas-header border-bottom"><div><div class="small text-uppercase text-primary fw-semibold">Løsning</div><h2 class="offcanvas-title h4 mb-0" id="editorHeading">Rediger løsning</h2></div><button class="btn-close" data-bs-dismiss="offcanvas"></button></div><div class="offcanvas-body">
+ <input type="hidden" id="editSagId"><div class="mb-3"><label class="form-label">Titel *</label><input class="form-control" id="editTitle"></div>
+ <div class="row g-3 mb-3"><div class="col-md-4"><label class="form-label">Type</label><select class="form-select" id="editType"><option>Support</option><option>Drift</option><option>Konsulent</option><option>Infrastruktur</option><option>Ekstern</option></select></div><div class="col-md-4"><label class="form-label">Resultat</label><select class="form-select" id="editResult"><option>Løst</option><option>Delvist</option><option>Workaround</option><option>Ej løst</option></select></div><div class="col-md-4"><label class="form-label">Synlighed</label><select class="form-select" id="editVisibility"><option value="internal">Kun internt</option><option value="general">Generel viden</option><option value="customer">Kun denne kunde</option></select></div></div>
+ <div class="mb-3"><label class="form-label">Problem og symptomer</label><textarea class="form-control" id="editProblem" rows="3"></textarea></div>
+ <div class="row g-3 mb-3"><div class="col-md-6"><label class="form-label">Årsag</label><textarea class="form-control" id="editCause" rows="3"></textarea></div><div class="col-md-6"><label class="form-label">Undersøgelse</label><textarea class="form-control" id="editInvestigation" rows="3"></textarea></div></div>
+ <div class="mb-3"><label class="form-label">Endelig løsning *</label><textarea class="form-control" id="editDescription" rows="5"></textarea></div><div class="mb-3"><label class="form-label">Workaround</label><textarea class="form-control" id="editWorkaround" rows="2"></textarea></div>
+ <div class="row g-3 mb-3"><div class="col-md-6"><label class="form-label">Tags</label><input class="form-control" id="editTags"></div><div class="col-md-6"><label class="form-label">Produkter/systemer</label><input class="form-control" id="editProducts"></div></div><div class="mb-4"><label class="form-label">Ændringsnote</label><input class="form-control" id="editNote" placeholder="Hvad er ændret?"></div>
+ <div class="d-flex justify-content-between gap-2 border-top pt-3"><a id="editorCaseLink" class="btn btn-outline-secondary"><i class="bi bi-box-arrow-up-right me-1"></i>Åbn sag</a><button class="btn btn-primary" onclick="saveManagedSolution()"><i class="bi bi-check2 me-1"></i>Gem ændringer</button></div>
+</div></div>
+
+<div class="modal fade" id="archiveSolutionModal" tabindex="-1" data-bs-backdrop="static"><div class="modal-dialog modal-dialog-centered"><div class="modal-content border-0 shadow"><div class="modal-body p-4"><div class="d-flex gap-3"><div class="fs-2 text-danger"><i class="bi bi-archive"></i></div><div><h2 class="h4">Arkivér løsningen?</h2><p class="text-muted mb-2">Løsningen fjernes fra sagen og en udgivet vidensartikel skjules. Historik og data bevares.</p><div class="fw-semibold" id="archiveSolutionName"></div></div></div></div><div class="modal-footer border-0 pt-0"><button class="btn btn-outline-secondary" data-bs-dismiss="modal">Annuller</button><button class="btn btn-danger" id="archiveConfirmBtn">Ja, arkivér</button></div></div></div></div>
+
+<script>
+(() => {
+ const state={items:new Map(),status:'',archived:false,timer:null,archiveId:null}; const esc=v=>String(v??'').replace(/[&<>'"]/g,c=>({'&':'&amp;','<':'&lt;','>':'&gt;',"'":'&#39;','"':'&quot;'}[c]));
+ const labels={draft:'Kladde',pending:'Afventer godkendelse',approved:'Godkendt',outdated:'Forældet',rejected:'Afvist'};
+ async function api(url,options={}){const r=await fetch(url,{credentials:'include',...options});if(!r.ok){const e=await r.json().catch(()=>({}));throw new Error(typeof e.detail==='string'?e.detail:'Handlingen mislykkedes');}return r.json();}
+ async function load(){const box=document.getElementById('solState'),grid=document.getElementById('solGrid'),q=document.getElementById('solSearch').value.trim();box.classList.remove('d-none');box.innerHTML='<div class="spinner-border spinner-border-sm me-2"></div>Henter…';grid.innerHTML='';
+  try{const d=await api(`/api/v1/solutions?q=${encodeURIComponent(q)}&approval_status=${encodeURIComponent(state.status)}&include_archived=${state.archived}`);state.items=new Map(d.items.map(x=>[x.id,x]));document.getElementById('solCount').textContent=`${d.total} løsninger`;document.getElementById('solHeading').textContent=state.archived?'Arkiverede løsninger':'Aktive løsninger';box.classList.toggle('d-none',d.items.length>0);if(!d.items.length)box.innerHTML='<i class="bi bi-lightbulb fs-1 d-block mb-2"></i>Ingen løsninger matcher.';
+   grid.innerHTML=d.items.map(s=>`<div class="col-xxl-4 col-lg-6"><article class="sol-card h-100 p-4"><div class="d-flex justify-content-between gap-2 mb-2"><div class="d-flex gap-1"><span class="sol-chip ${s.approval_status==='approved'?'bg-success-subtle text-success-emphasis':s.approval_status==='pending'?'bg-warning-subtle text-warning-emphasis':'bg-secondary-subtle text-secondary-emphasis'}">${labels[s.approval_status]||esc(s.approval_status)}</span><span class="sol-chip bg-light border">${s.visibility==='general'?'Generel':s.visibility==='customer'?'Kunde':'Intern'}</span></div><span class="small text-muted">#${s.sag_id}</span></div><h3 class="h5 fw-bold">${esc(s.title)}</h3><p class="sol-summary text-muted">${esc(s.problem||s.description||'Ingen beskrivelse')}</p><div class="small text-muted mb-3">${esc(s.customer_name||'Ingen kunde')} · ${esc(s.updated_by||s.created_by||'Ukendt')}</div><div class="d-flex flex-wrap gap-2"><a class="btn btn-sm btn-outline-secondary" href="/sag/${s.sag_id}/v3#solution">Sag</a>${state.archived?`<button class="btn btn-sm btn-success" onclick="restoreManagedSolution(${s.id})"><i class="bi bi-arrow-counterclockwise me-1"></i>Gendan</button>`:`<button class="btn btn-sm btn-outline-primary" onclick="openManagedSolution(${s.id})"><i class="bi bi-pencil me-1"></i>Rediger</button>${s.approval_status==='pending'?`<button class="btn btn-sm btn-success" onclick="solutionAction(${s.sag_id},'approve')">Godkend</button>`:''}${s.approval_status==='approved'?`<button class="btn btn-sm btn-primary" onclick="publishManagedSolution(${s.sag_id})">Udgiv</button>`:''}<button class="btn btn-sm btn-outline-danger ms-auto" onclick="askArchiveSolution(${s.id})" title="Arkivér"><i class="bi bi-archive"></i></button>`}</div></article></div>`).join('');
+  }catch(e){box.classList.remove('d-none');box.innerHTML=`<i class="bi bi-exclamation-triangle text-danger d-block fs-2"></i>${esc(e.message)}`;}}
+ window.openManagedSolution=id=>{const s=state.items.get(id);if(!s)return;document.getElementById('editSagId').value=s.sag_id;document.getElementById('editorHeading').textContent=s.title;document.getElementById('editTitle').value=s.title||'';document.getElementById('editType').value=s.solution_type||'Support';document.getElementById('editResult').value=s.result||'Løst';document.getElementById('editVisibility').value=s.visibility||'internal';document.getElementById('editProblem').value=s.problem||'';document.getElementById('editCause').value=s.root_cause||'';document.getElementById('editInvestigation').value=s.investigation||'';document.getElementById('editDescription').value=s.description||'';document.getElementById('editWorkaround').value=s.workaround||'';document.getElementById('editTags').value=(s.tags||[]).join(', ');document.getElementById('editProducts').value=(s.products||[]).join(', ');document.getElementById('editNote').value='';document.getElementById('editorCaseLink').href=`/sag/${s.sag_id}/v3#solution`;bootstrap.Offcanvas.getOrCreateInstance(document.getElementById('solutionEditor')).show();};
+ window.saveManagedSolution=async()=>{const id=document.getElementById('editSagId').value,payload={title:document.getElementById('editTitle').value.trim(),solution_type:document.getElementById('editType').value,result:document.getElementById('editResult').value,visibility:document.getElementById('editVisibility').value,problem:document.getElementById('editProblem').value.trim(),root_cause:document.getElementById('editCause').value.trim(),investigation:document.getElementById('editInvestigation').value.trim(),description:document.getElementById('editDescription').value.trim(),workaround:document.getElementById('editWorkaround').value.trim(),tags:document.getElementById('editTags').value.split(',').map(x=>x.trim()).filter(Boolean),products:document.getElementById('editProducts').value.split(',').map(x=>x.trim()).filter(Boolean),change_note:document.getElementById('editNote').value.trim()||'Redigeret fra Løsninger'};if(!payload.title||!payload.description){alert('Titel og endelig løsning skal udfyldes');return;}try{await api(`/api/v1/sag/${id}/solution`,{method:'PATCH',headers:{'Content-Type':'application/json'},body:JSON.stringify(payload)});bootstrap.Offcanvas.getInstance(document.getElementById('solutionEditor'))?.hide();load();}catch(e){alert(e.message);}};
+ window.solutionAction=async(sag,action)=>{try{await api(`/api/v1/sag/${sag}/solution/workflow`,{method:'POST',headers:{'Content-Type':'application/json'},body:JSON.stringify({action})});load();}catch(e){alert(e.message);}};
+ window.publishManagedSolution=async sag=>{try{const a=await api(`/api/v1/sag/${sag}/solution/publish`,{method:'POST'});location.href=`/knowledge/${a.id}`;}catch(e){alert(e.message);}};
+ window.askArchiveSolution=id=>{state.archiveId=id;document.getElementById('archiveSolutionName').textContent=state.items.get(id)?.title||'';bootstrap.Modal.getOrCreateInstance(document.getElementById('archiveSolutionModal')).show();};
+ document.getElementById('archiveConfirmBtn').addEventListener('click',async()=>{try{await api(`/api/v1/solutions/${state.archiveId}`,{method:'DELETE'});bootstrap.Modal.getInstance(document.getElementById('archiveSolutionModal'))?.hide();load();}catch(e){alert(e.message);}});
+ window.restoreManagedSolution=async id=>{try{await api(`/api/v1/solutions/${id}/restore`,{method:'POST'});load();}catch(e){alert(e.message);}};
+ document.querySelectorAll('.sol-filter').forEach(b=>b.addEventListener('click',()=>{document.querySelectorAll('.sol-filter').forEach(x=>x.classList.remove('active'));b.classList.add('active');state.status=b.dataset.status;load();}));document.getElementById('archivedToggle').addEventListener('click',e=>{state.archived=!state.archived;e.currentTarget.classList.toggle('btn-danger',state.archived);e.currentTarget.classList.toggle('btn-outline-danger',!state.archived);load();});document.getElementById('solSearch').addEventListener('input',()=>{clearTimeout(state.timer);state.timer=setTimeout(load,280)});load();
+})();
+</script>
+{% endblock %}

app/modules/sag/templates/varekob_salg.html

@@ -145,7 +145,7 @@
                     <input type="date" class="form-control" id="ordersDateTo">
                 </div>
                 <div class="col-md-2">
-                    <button class="btn btn-primary w-100" onclick="loadOrders()"><i class="bi bi-search me-1"></i>Filtrér</button>
+                    <button class="btn btn-outline-secondary w-100" onclick="resetOrderFilters()"><i class="bi bi-x-lg me-1"></i>Ryd filtre</button>
                 </div>
                 <div class="col-md-3 text-end">
                     <span class="chip"><i class="bi bi-info-circle"></i>Alle sager</span>
@@ -358,7 +358,26 @@
         document.getElementById('purchaseSubtotal').textContent = formatCurrency(purchaseSum);
     }
 
+    let ordersFilterTimer = null;
+
+    function resetOrderFilters() {
+        ['ordersSearch', 'ordersStatus', 'ordersCaseId', 'ordersCustomerId', 'ordersDateFrom', 'ordersDateTo'].forEach(id => {
+            const element = document.getElementById(id);
+            if (element) element.value = '';
+        });
+        loadOrders();
+    }
+
     document.addEventListener('DOMContentLoaded', () => {
+        ['ordersStatus', 'ordersDateFrom', 'ordersDateTo'].forEach(id => {
+            document.getElementById(id)?.addEventListener('change', loadOrders);
+        });
+        ['ordersSearch', 'ordersCaseId', 'ordersCustomerId'].forEach(id => {
+            document.getElementById(id)?.addEventListener('input', () => {
+                window.clearTimeout(ordersFilterTimer);
+                ordersFilterTimer = window.setTimeout(loadOrders, 300);
+            });
+        });
         loadOrders();
     });
 </script>

app/modules/search/backend/router.py

@@ -7,10 +7,10 @@ router = APIRouter()
 async def search_customers(q: str = Query(..., min_length=2)):
     """
     Autocomplete search for customers.
-    Returns list of {id, name, cvr_nummer, email}
+    Returns customer identity and registered address for address-aware workflows.
     """
     sql = """
-        SELECT id, name, cvr_number as cvr_nummer, email
+        SELECT id, name, cvr_number as cvr_nummer, email, address, city, postal_code
         FROM customers
         WHERE (name ILIKE %s OR cvr_number ILIKE %s)
           AND deleted_at IS NULL
@@ -45,6 +45,19 @@ async def search_contacts(q: str = Query(..., min_length=2)):
                 ORDER BY cc.is_primary DESC NULLS LAST, cc.id ASC
                 LIMIT 1
             ) AS user_company,
+            (
+                SELECT cu.id
+                FROM contact_companies cc
+                JOIN customers cu ON cu.id = cc.customer_id
+                WHERE cc.contact_id = c.id
+                ORDER BY cc.is_primary DESC NULLS LAST, cc.id ASC
+                LIMIT 1
+            ) AS user_company_id,
+            ARRAY(
+                SELECT cc.customer_id
+                FROM contact_companies cc
+                WHERE cc.contact_id = c.id
+            ) AS customer_ids,
             (
                 SELECT NULLIF(NULLIF(TRIM(COALESCE(cu.mobile_phone, cu.phone)), ''), 'null')
                 FROM contact_companies cc
@@ -61,11 +74,17 @@ async def search_contacts(q: str = Query(..., min_length=2)):
             OR CONCAT(c.first_name, ' ', c.last_name) ILIKE %s
             OR c.phone ILIKE %s
             OR c.mobile ILIKE %s
+            OR EXISTS (
+                SELECT 1
+                FROM contact_companies cc_search
+                JOIN customers cu_search ON cu_search.id = cc_search.customer_id
+                WHERE cc_search.contact_id = c.id AND cu_search.name ILIKE %s
+            )
         ORDER BY c.first_name ASC, c.last_name ASC
         LIMIT 20
     """
     term = f"%{q}%"
-    results = execute_query(sql, (term, term, term, term, term, term))
+    results = execute_query(sql, (term, term, term, term, term, term, term))
     return results
 
 @router.get("/search/hardware")

app/modules/shipmondo/__init__.py

@@ -0,0 +1 @@
+"""Shipmondo shipping integration."""

app/modules/shipmondo/backend/__init__.py

@@ -0,0 +1 @@
+"""Shipmondo backend package."""

app/modules/shipmondo/backend/api_client.py

@@ -0,0 +1,75 @@
+import json
+import logging
+from typing import Any, Dict, List, Optional
+
+import aiohttp
+
+from app.core.config import settings
+
+logger = logging.getLogger(__name__)
+
+
+class ShipmondoApiClient:
+    def __init__(self) -> None:
+        self.base_url = (settings.SHIPMONDO_API_BASE_URL or "").rstrip("/")
+        self.timeout_seconds = max(5, int(settings.SHIPMONDO_TIMEOUT_SECONDS or 30))
+
+    @property
+    def configured(self) -> bool:
+        return bool(self.base_url and settings.SHIPMONDO_API_USER and settings.SHIPMONDO_API_KEY)
+
+    async def _request(
+        self,
+        method: str,
+        path: str,
+        *,
+        params: Optional[Dict[str, Any]] = None,
+        json_payload: Optional[Dict[str, Any]] = None,
+    ) -> Any:
+        if not self.configured:
+            raise RuntimeError("Shipmondo API credentials are not configured")
+
+        timeout = aiohttp.ClientTimeout(total=self.timeout_seconds)
+        auth = aiohttp.BasicAuth(settings.SHIPMONDO_API_USER, settings.SHIPMONDO_API_KEY)
+        headers = {"Accept": "application/json", "Content-Type": "application/json"}
+        url = f"{self.base_url}/{path.lstrip('/')}"
+
+        async with aiohttp.ClientSession(timeout=timeout, auth=auth, headers=headers) as session:
+            async with session.request(method, url, params=params, json=json_payload) as response:
+                body = await response.text()
+                if response.status >= 400:
+                    detail = ""
+                    try:
+                        parsed = json.loads(body)
+                        detail = str(parsed.get("message") or parsed.get("error") or parsed.get("errors") or "")
+                    except (ValueError, AttributeError):
+                        detail = body.strip()
+                    detail = detail[:300]
+                    logger.warning("Shipmondo request failed (%s %s): HTTP %s", method, path, response.status)
+                    suffix = f": {detail}" if detail else ""
+                    raise RuntimeError(f"Shipmondo API returned HTTP {response.status}{suffix}")
+                if not body.strip():
+                    return {}
+                return json.loads(body)
+
+    async def list_products(self, country_code: str) -> List[Dict[str, Any]]:
+        payload = await self._request("GET", "/products", params={"country_code": country_code.upper()})
+        if isinstance(payload, list):
+            return [item for item in payload if isinstance(item, dict)]
+        if isinstance(payload, dict):
+            raw_items = payload.get("items") or payload.get("products") or payload.get("data") or []
+            if isinstance(raw_items, list):
+                return [item for item in raw_items if isinstance(item, dict)]
+        return []
+
+    async def create_shipment(self, payload: Dict[str, Any]) -> Dict[str, Any]:
+        response = await self._request("POST", "/shipments", json_payload=payload)
+        if not isinstance(response, dict):
+            raise RuntimeError("Shipmondo returned an invalid shipment response")
+        return response
+
+    async def get_shipment(self, shipment_id: str) -> Dict[str, Any]:
+        response = await self._request("GET", f"/shipments/{shipment_id}")
+        if not isinstance(response, dict):
+            raise RuntimeError("Shipmondo returned an invalid shipment response")
+        return response

app/modules/shipmondo/backend/router.py

@@ -0,0 +1,66 @@
+from typing import Optional
+
+from fastapi import APIRouter, Query, Request, Response
+
+from app.modules.shipmondo.backend.service import shipmondo_service
+from app.modules.shipmondo.models.schemas import (
+    ShipmondoBookingCreate,
+    ShipmondoBookingListResponse,
+    ShipmondoBookingResponse,
+    ShipmondoBookingSubmitResponse,
+    ShipmondoProductListResponse,
+)
+
+router = APIRouter()
+
+
+def _user_id_from_request(request: Request) -> Optional[int]:
+    raw_user_id = getattr(request.state, "user_id", None)
+    try:
+        return int(raw_user_id) if raw_user_id is not None else None
+    except (TypeError, ValueError):
+        return None
+
+
+@router.get("/shipmondo/config")
+async def shipmondo_config() -> dict:
+    return {
+        "enabled": shipmondo_service.enabled,
+        "configured": shipmondo_service.configured,
+        "read_only": shipmondo_service.read_only,
+        "dry_run": shipmondo_service.dry_run,
+    }
+
+
+@router.get("/shipmondo/products", response_model=ShipmondoProductListResponse)
+async def list_products(country_code: str = Query(default="DK", min_length=2, max_length=2)):
+    return {"items": await shipmondo_service.list_products(country_code)}
+
+
+@router.post("/shipmondo/bookings", response_model=ShipmondoBookingResponse)
+async def create_booking(payload: ShipmondoBookingCreate, request: Request):
+    return shipmondo_service.create_booking_draft(payload, _user_id_from_request(request))
+
+
+@router.get("/shipmondo/bookings", response_model=ShipmondoBookingListResponse)
+async def list_bookings(case_id: Optional[int] = Query(default=None, gt=0)):
+    return {"items": shipmondo_service.list_bookings(case_id)}
+
+
+@router.get("/shipmondo/bookings/{booking_ref}", response_model=ShipmondoBookingResponse)
+async def get_booking(booking_ref: str):
+    return shipmondo_service.get_booking(booking_ref)
+
+
+@router.post("/shipmondo/bookings/{booking_ref}/submit", response_model=ShipmondoBookingSubmitResponse)
+async def submit_booking(booking_ref: str, request: Request):
+    return await shipmondo_service.submit_booking(booking_ref, _user_id_from_request(request))
+
+
+@router.get("/shipmondo/bookings/{booking_ref}/label")
+async def download_label(booking_ref: str):
+    return Response(
+        content=shipmondo_service.get_label_pdf(booking_ref),
+        media_type="application/pdf",
+        headers={"Content-Disposition": f'inline; filename="{booking_ref}.pdf"'},
+    )

app/modules/shipmondo/backend/service.py

@@ -0,0 +1,388 @@
+import base64
+import json
+import logging
+from datetime import datetime, timezone
+from decimal import Decimal
+from typing import Any, Dict, List, Optional
+from uuid import uuid4
+
+from fastapi import HTTPException
+
+from app.core.config import settings
+from app.core.database import execute_query, execute_query_single
+from app.modules.shipmondo.backend.api_client import ShipmondoApiClient
+from app.modules.shipmondo.models.schemas import ShipmondoBookingCreate
+
+logger = logging.getLogger(__name__)
+
+
+def _json_default(value: Any) -> Any:
+    if isinstance(value, Decimal):
+        return float(value)
+    if isinstance(value, datetime):
+        return value.isoformat()
+    return str(value)
+
+
+def _json_dumps(value: Any) -> str:
+    return json.dumps(value, ensure_ascii=False, default=_json_default)
+
+
+def _json_object(value: Any) -> Dict[str, Any]:
+    if isinstance(value, dict):
+        return value
+    if isinstance(value, str):
+        try:
+            parsed = json.loads(value)
+            return parsed if isinstance(parsed, dict) else {}
+        except ValueError:
+            return {}
+    return {}
+
+
+def _json_list(value: Any) -> List[Any]:
+    if isinstance(value, list):
+        return value
+    if isinstance(value, str):
+        try:
+            parsed = json.loads(value)
+            return parsed if isinstance(parsed, list) else []
+        except ValueError:
+            return []
+    return []
+
+
+def _to_float(value: Any) -> Optional[float]:
+    try:
+        if value is None or value == "":
+            return None
+        return float(value)
+    except (TypeError, ValueError):
+        return None
+
+
+def extract_tracking_number(payload: Dict[str, Any]) -> Optional[str]:
+    for key in ("pkg_no", "tracking_number", "trackingNumber", "external_pkg_no"):
+        value = payload.get(key)
+        if value:
+            return str(value).strip()
+    for parcel in payload.get("parcels") or []:
+        if not isinstance(parcel, dict):
+            continue
+        value = parcel.get("pkg_no") or parcel.get("tracking_number")
+        if value:
+            return str(value).strip()
+        values = parcel.get("pkg_nos")
+        if isinstance(values, list) and values:
+            return str(values[0]).strip()
+    return None
+
+
+def extract_tracking_url(payload: Dict[str, Any]) -> Optional[str]:
+    for key in ("tracking_url", "trackingUrl", "carrier_tracking_url"):
+        value = payload.get(key)
+        if isinstance(value, str) and value.startswith(("https://", "http://")):
+            return value
+    return None
+
+
+def extract_price(payload: Dict[str, Any]) -> tuple[Optional[float], Optional[str]]:
+    amount = _to_float(payload.get("price") or payload.get("total_amount") or payload.get("amount"))
+    currency = payload.get("currency") or payload.get("currency_code")
+    return amount, (str(currency).upper() if currency else ("DKK" if amount is not None else None))
+
+
+def extract_label_base64(payload: Dict[str, Any]) -> Optional[str]:
+    for key in ("label_base64", "labelBase64", "label"):
+        value = payload.get(key)
+        if isinstance(value, str) and value.strip() and not value.startswith(("http://", "https://")):
+            return value.split(",", 1)[-1].strip()
+    for parcel in payload.get("parcels") or []:
+        if isinstance(parcel, dict):
+            value = parcel.get("label_base64") or parcel.get("labelBase64")
+            if isinstance(value, str) and value.strip():
+                return value.split(",", 1)[-1].strip()
+    return None
+
+
+def build_shipmondo_payload(shipment: Dict[str, Any]) -> Dict[str, Any]:
+    sender = {
+        "type": "sender",
+        "name": settings.SHIPMONDO_SENDER_NAME.strip(),
+        "attention": settings.SHIPMONDO_SENDER_ATTENTION.strip() or None,
+        "address1": settings.SHIPMONDO_SENDER_ADDRESS1.strip(),
+        "address2": settings.SHIPMONDO_SENDER_ADDRESS2.strip() or None,
+        "postal_code": settings.SHIPMONDO_SENDER_POSTAL_CODE.strip(),
+        "city": settings.SHIPMONDO_SENDER_CITY.strip(),
+        "country_code": (settings.SHIPMONDO_SENDER_COUNTRY_CODE or "DK").strip().upper(),
+        "email": settings.SHIPMONDO_SENDER_EMAIL.strip() or None,
+        "phone": settings.SHIPMONDO_SENDER_PHONE.strip() or None,
+    }
+    receiver = {
+        "type": "receiver",
+        "name": shipment.get("company_name") or shipment["recipient_name"],
+        "attention": shipment["recipient_name"] if shipment.get("company_name") else None,
+        "address1": shipment["address_line1"],
+        "address2": shipment.get("address_line2"),
+        "postal_code": shipment["postal_code"],
+        "city": shipment["city"],
+        "country_code": shipment["country_code"],
+        "email": shipment.get("email"),
+        "phone": shipment.get("phone"),
+    }
+    parcels = []
+    for index, parcel in enumerate(shipment.get("parcels") or [], start=1):
+        item: Dict[str, Any] = {
+            "quantity": 1,
+            "weight": max(1, round(float(parcel["weight_kg"]) * 1000)),
+            "content": parcel.get("description"),
+            "internal_reference": f"{shipment['booking_ref']}-{index}",
+        }
+        for source, target in (("length_cm", "length"), ("width_cm", "width"), ("height_cm", "height")):
+            if parcel.get(source) is not None:
+                item[target] = max(1, round(float(parcel[source])))
+        parcels.append(item)
+
+    return {
+        "own_agreement": bool(shipment.get("own_agreement")),
+        "label_format": "10x19_pdf",
+        "print": False,
+        "product_code": shipment["product_code"],
+        "service_codes": ",".join(_json_list(shipment.get("service_codes"))),
+        "automatic_select_service_point": bool(shipment.get("automatic_select_service_point")),
+        "reference": f"Sag #{shipment['case_id']} · {shipment['booking_ref']}",
+        "parties": [sender, receiver],
+        "parcels": parcels,
+    }
+
+
+class ShipmondoService:
+    def __init__(self) -> None:
+        self.client = ShipmondoApiClient()
+
+    @property
+    def enabled(self) -> bool:
+        return bool(settings.SHIPMONDO_ENABLED)
+
+    @property
+    def read_only(self) -> bool:
+        return bool(settings.SHIPMONDO_READ_ONLY)
+
+    @property
+    def dry_run(self) -> bool:
+        return bool(settings.SHIPMONDO_DRY_RUN)
+
+    @property
+    def configured(self) -> bool:
+        return self.client.configured
+
+    def _assert_enabled(self) -> None:
+        if not self.enabled:
+            raise HTTPException(status_code=503, detail="Shipmondo-integrationen er slået fra")
+
+    def _assert_sender_configured(self) -> None:
+        required = {
+            "navn": settings.SHIPMONDO_SENDER_NAME,
+            "adresse": settings.SHIPMONDO_SENDER_ADDRESS1,
+            "postnummer": settings.SHIPMONDO_SENDER_POSTAL_CODE,
+            "by": settings.SHIPMONDO_SENDER_CITY,
+        }
+        missing = [label for label, value in required.items() if not str(value or "").strip()]
+        if missing:
+            raise HTTPException(
+                status_code=503,
+                detail=f"Shipmondo mangler afsenderens {', '.join(missing)} i konfigurationen",
+            )
+
+    def _booking_ref(self) -> str:
+        stamp = datetime.now(timezone.utc).strftime("%Y%m%d")
+        return f"SMD-{stamp}-{uuid4().hex[:8].upper()}"
+
+    def _validate_relations(self, payload: ShipmondoBookingCreate) -> None:
+        if not execute_query_single("SELECT id FROM sag_sager WHERE id = %s", (payload.case_id,)):
+            raise HTTPException(status_code=404, detail="Sagen findes ikke")
+        if payload.customer_id and not execute_query_single("SELECT id FROM customers WHERE id = %s", (payload.customer_id,)):
+            raise HTTPException(status_code=404, detail="Kunden findes ikke")
+        if payload.contact_id and not execute_query_single("SELECT id FROM contacts WHERE id = %s", (payload.contact_id,)):
+            raise HTTPException(status_code=404, detail="Kontakten findes ikke")
+
+    def _fetch_parcels(self, shipment_id: int) -> List[Dict[str, Any]]:
+        rows = execute_query(
+            """
+            SELECT weight_kg, length_cm, width_cm, height_cm, description
+            FROM shipmondo_shipment_parcels
+            WHERE shipment_id = %s
+            ORDER BY id ASC
+            """,
+            (shipment_id,),
+        ) or []
+        return [dict(row) for row in rows]
+
+    def _row_to_dict(self, row: Dict[str, Any]) -> Dict[str, Any]:
+        mapped = dict(row)
+        mapped["service_codes"] = [str(value) for value in _json_list(mapped.get("service_codes"))]
+        mapped["parcels"] = self._fetch_parcels(int(mapped["id"]))
+        api_response = _json_object(mapped.get("api_response"))
+        mapped["tracking_number"] = mapped.get("tracking_number") or extract_tracking_number(api_response)
+        mapped["tracking_url"] = mapped.get("tracking_url") or extract_tracking_url(api_response)
+        if extract_label_base64(api_response):
+            mapped["label_url"] = f"/api/v1/shipmondo/bookings/{mapped['booking_ref']}/label"
+        else:
+            label_url = api_response.get("label_url")
+            mapped["label_url"] = label_url if isinstance(label_url, str) else None
+        return mapped
+
+    async def list_products(self, country_code: str) -> List[Dict[str, Any]]:
+        self._assert_enabled()
+        if not self.configured:
+            raise HTTPException(status_code=503, detail="Shipmondo API-bruger og API-nøgle er ikke konfigureret")
+        try:
+            products = await self.client.list_products(country_code)
+        except Exception as exc:
+            raise HTTPException(status_code=502, detail=str(exc)) from exc
+        return [product for product in products if product.get("available", True)]
+
+    def create_booking_draft(self, payload: ShipmondoBookingCreate, user_id: Optional[int]) -> Dict[str, Any]:
+        self._assert_enabled()
+        self._validate_relations(payload)
+        booking_ref = self._booking_ref()
+        row = execute_query_single(
+            """
+            INSERT INTO shipmondo_shipments (
+                booking_ref, case_id, customer_id, contact_id, product_code, product_name,
+                carrier_code, carrier_name, service_codes, shipment_status, own_agreement,
+                automatic_select_service_point, recipient_name, company_name, address_line1,
+                address_line2, postal_code, city, country_code, phone, email, dry_run,
+                created_by_user_id, updated_by_user_id, api_payload, api_response
+            ) VALUES (
+                %s, %s, %s, %s, %s, %s, %s, %s, %s::jsonb, 'draft', %s, %s,
+                %s, %s, %s, %s, %s, %s, %s, %s, %s, %s, %s, %s, %s::jsonb, %s::jsonb
+            ) RETURNING *
+            """,
+            (
+                booking_ref, payload.case_id, payload.customer_id, payload.contact_id,
+                payload.product_code, payload.product_name, payload.carrier_code, payload.carrier_name,
+                _json_dumps(payload.service_codes), payload.own_agreement,
+                payload.automatic_select_service_point, payload.address.recipient_name,
+                payload.address.company_name, payload.address.address_line1, payload.address.address_line2,
+                payload.address.postal_code, payload.address.city, payload.address.country_code,
+                payload.address.phone, payload.address.email, self.dry_run, user_id, user_id,
+                _json_dumps(payload.model_dump(mode="json")), _json_dumps({"status": "draft_created"}),
+            ),
+        )
+        if not row:
+            raise HTTPException(status_code=500, detail="Shipmondo-draft kunne ikke oprettes")
+        for parcel in payload.parcels:
+            execute_query(
+                """
+                INSERT INTO shipmondo_shipment_parcels
+                    (shipment_id, weight_kg, length_cm, width_cm, height_cm, description)
+                VALUES (%s, %s, %s, %s, %s, %s)
+                """,
+                (row["id"], parcel.weight_kg, parcel.length_cm, parcel.width_cm, parcel.height_cm, parcel.description),
+            )
+        return self.get_booking(booking_ref)
+
+    def list_bookings(self, case_id: Optional[int] = None) -> List[Dict[str, Any]]:
+        params: List[Any] = []
+        where = "WHERE deleted_at IS NULL"
+        if case_id is not None:
+            where += " AND case_id = %s"
+            params.append(case_id)
+        rows = execute_query(
+            f"SELECT * FROM shipmondo_shipments {where} ORDER BY created_at DESC LIMIT 200",
+            tuple(params),
+        ) or []
+        return [self._row_to_dict(dict(row)) for row in rows]
+
+    def get_booking(self, booking_ref: str) -> Dict[str, Any]:
+        row = execute_query_single(
+            "SELECT * FROM shipmondo_shipments WHERE booking_ref = %s AND deleted_at IS NULL",
+            (booking_ref,),
+        )
+        if not row:
+            raise HTTPException(status_code=404, detail="Shipmondo-forsendelsen findes ikke")
+        return self._row_to_dict(dict(row))
+
+    async def submit_booking(self, booking_ref: str, user_id: Optional[int]) -> Dict[str, Any]:
+        self._assert_enabled()
+        shipment = self.get_booking(booking_ref)
+        if shipment["shipment_status"] not in {"draft", "failed"}:
+            raise HTTPException(status_code=409, detail="Kun drafts og fejlede bookinger kan sendes igen")
+        if self.read_only:
+            raise HTTPException(status_code=403, detail="Shipmondo er i skrivebeskyttet tilstand")
+        self._assert_sender_configured()
+        payload = build_shipmondo_payload(shipment)
+
+        if self.dry_run:
+            api_response = {
+                "id": f"dry-{uuid4().hex[:10]}",
+                "pkg_no": f"SMD-DRY-{uuid4().hex[:10].upper()}",
+                "price": "69.00",
+                "currency": "DKK",
+                "dry_run": True,
+            }
+            new_status = "submitted"
+        else:
+            if not self.configured:
+                raise HTTPException(status_code=503, detail="Shipmondo API-bruger og API-nøgle er ikke konfigureret")
+            try:
+                api_response = await self.client.create_shipment(payload)
+            except Exception as exc:
+                execute_query(
+                    """
+                    UPDATE shipmondo_shipments
+                    SET shipment_status = 'failed', api_response = %s::jsonb, updated_by_user_id = %s
+                    WHERE booking_ref = %s
+                    """,
+                    (_json_dumps({"error": str(exc)}), user_id, booking_ref),
+                )
+                raise HTTPException(status_code=502, detail=f"Shipmondo-booking fejlede: {exc}") from exc
+            new_status = "booked"
+
+        tracking_number = extract_tracking_number(api_response)
+        tracking_url = extract_tracking_url(api_response)
+        total_amount, currency = extract_price(api_response)
+        shipmondo_id = api_response.get("id")
+        execute_query(
+            """
+            UPDATE shipmondo_shipments
+            SET shipmondo_id = %s, shipment_status = %s, tracking_number = %s, tracking_url = %s,
+                total_amount = %s, currency = %s, submitted_at = CURRENT_TIMESTAMP,
+                api_payload = %s::jsonb, api_response = %s::jsonb, updated_by_user_id = %s
+            WHERE booking_ref = %s
+            """,
+            (
+                str(shipmondo_id) if shipmondo_id is not None else None, new_status,
+                tracking_number, tracking_url, total_amount, currency,
+                _json_dumps(payload), _json_dumps(api_response), user_id, booking_ref,
+            ),
+        )
+        booking = self.get_booking(booking_ref)
+        return {
+            "booking_ref": booking_ref,
+            "status": new_status,
+            "dry_run": self.dry_run,
+            "tracking_number": tracking_number,
+            "tracking_url": tracking_url,
+            "label_url": booking.get("label_url"),
+            "total_amount": total_amount,
+            "currency": currency,
+        }
+
+    def get_label_pdf(self, booking_ref: str) -> bytes:
+        booking = self.get_booking(booking_ref)
+        row = execute_query_single(
+            "SELECT api_response FROM shipmondo_shipments WHERE id = %s",
+            (booking["id"],),
+        )
+        encoded = extract_label_base64(_json_object(row.get("api_response") if row else None))
+        if not encoded:
+            raise HTTPException(status_code=404, detail="Forsendelsen har endnu ingen PDF-label")
+        try:
+            return base64.b64decode(encoded, validate=True)
+        except (ValueError, TypeError) as exc:
+            raise HTTPException(status_code=500, detail="Shipmondo-labelen kunne ikke læses") from exc
+
+
+shipmondo_service = ShipmondoService()

app/modules/shipmondo/models/__init__.py

@@ -0,0 +1 @@
+"""Shipmondo API models."""

app/modules/shipmondo/models/schemas.py

@@ -0,0 +1,106 @@
+from datetime import datetime
+from typing import Any, Dict, List, Literal, Optional
+
+from pydantic import BaseModel, Field, field_validator
+
+
+ShipmentStatus = Literal[
+    "draft",
+    "submitted",
+    "booked",
+    "in_transit",
+    "delivered",
+    "cancelled",
+    "failed",
+]
+
+
+class ShipmondoAddress(BaseModel):
+    recipient_name: str = Field(min_length=2, max_length=150)
+    company_name: Optional[str] = Field(default=None, max_length=150)
+    address_line1: str = Field(min_length=2, max_length=200)
+    address_line2: Optional[str] = Field(default=None, max_length=200)
+    postal_code: str = Field(min_length=2, max_length=20)
+    city: str = Field(min_length=2, max_length=120)
+    country_code: str = Field(min_length=2, max_length=2)
+    phone: Optional[str] = Field(default=None, max_length=50)
+    email: Optional[str] = Field(default=None, max_length=150)
+
+    @field_validator("country_code")
+    @classmethod
+    def normalize_country_code(cls, value: str) -> str:
+        return value.strip().upper()
+
+
+class ShipmondoParcelInput(BaseModel):
+    weight_kg: float = Field(gt=0, le=2000)
+    length_cm: Optional[float] = Field(default=None, gt=0, le=400)
+    width_cm: Optional[float] = Field(default=None, gt=0, le=400)
+    height_cm: Optional[float] = Field(default=None, gt=0, le=400)
+    description: str = Field(min_length=1, max_length=255)
+
+
+class ShipmondoBookingCreate(BaseModel):
+    case_id: int = Field(gt=0)
+    customer_id: Optional[int] = Field(default=None, gt=0)
+    contact_id: Optional[int] = Field(default=None, gt=0)
+    product_code: str = Field(min_length=1, max_length=80)
+    product_name: Optional[str] = Field(default=None, max_length=180)
+    carrier_code: Optional[str] = Field(default=None, max_length=80)
+    carrier_name: Optional[str] = Field(default=None, max_length=120)
+    service_codes: List[str] = Field(default_factory=list, max_length=30)
+    own_agreement: bool = False
+    automatic_select_service_point: bool = False
+    address: ShipmondoAddress
+    parcels: List[ShipmondoParcelInput] = Field(min_length=1, max_length=30)
+
+    @field_validator("service_codes")
+    @classmethod
+    def normalize_service_codes(cls, values: List[str]) -> List[str]:
+        return list(dict.fromkeys(value.strip().upper() for value in values if value.strip()))
+
+
+class ShipmondoBookingResponse(BaseModel):
+    id: int
+    booking_ref: str
+    case_id: int
+    customer_id: Optional[int] = None
+    contact_id: Optional[int] = None
+    product_code: str
+    product_name: Optional[str] = None
+    carrier_code: Optional[str] = None
+    carrier_name: Optional[str] = None
+    service_codes: List[str] = Field(default_factory=list)
+    shipment_status: ShipmentStatus
+    recipient_name: str
+    city: str
+    country_code: str
+    tracking_number: Optional[str] = None
+    tracking_url: Optional[str] = None
+    label_url: Optional[str] = None
+    total_amount: Optional[float] = None
+    currency: Optional[str] = None
+    dry_run: bool
+    submitted_at: Optional[datetime] = None
+    created_at: datetime
+    updated_at: datetime
+    parcels: List[ShipmondoParcelInput] = Field(default_factory=list)
+
+
+class ShipmondoBookingListResponse(BaseModel):
+    items: List[ShipmondoBookingResponse]
+
+
+class ShipmondoBookingSubmitResponse(BaseModel):
+    booking_ref: str
+    status: ShipmentStatus
+    dry_run: bool
+    tracking_number: Optional[str] = None
+    tracking_url: Optional[str] = None
+    label_url: Optional[str] = None
+    total_amount: Optional[float] = None
+    currency: Optional[str] = None
+
+
+class ShipmondoProductListResponse(BaseModel):
+    items: List[Dict[str, Any]]