- Implemented alert notes JavaScript module for loading and displaying alerts for customers and contacts.
- Created HTML template for alert boxes to display alerts inline on detail pages.
- Developed modal for creating and editing alert notes with form validation and user restrictions.
- Added modal for displaying alerts with acknowledgment functionality.
- Enhanced user experience with toast notifications for successful operations.
- Implemented user notification preferences table for managing default notification settings.
- Created sag_reminders table to define reminder rules with various trigger types and recipient configurations.
- Developed sag_reminder_queue for processing reminder events triggered by status changes or scheduled times.
- Added sag_reminder_logs to track reminder notifications and user interactions.
- Introduced frontend notification system using Bootstrap 5 Toast for displaying reminders.
- Created email template for sending reminders with case details and action links.
- Implemented rate limiting for user notifications to prevent spamming.
- Added triggers and functions for automatic updates and reminder processing.
