- Added customer search functionality in the solution management editor, allowing users to select a customer.
- Updated the API endpoint for incoming call logging to use the local recipient extension.
- Implemented a new case number navigation feature in the global search.
- Modified case creation logic to include relations and adjust module visibility.
- Added tests for new features including customer selection in solutions and call logging URL changes.
- Implement tests to ensure the case tree contains parent and child branches while preventing cycles.
- Verify that the timeline UI utilizes tree filters and cursor paging.
- Confirm that the relation tree is displayed as a separate tab with appropriate search filters and inline module content.
Enhance time tracking with prepaid card usage alerts
- Create a migration to track alerts for prepaid card usage at 80% and 100%.
- Implement triggers to generate cases when usage thresholds are reached, ensuring proper notifications and case management.
Introduce audit logging for time entry edits
- Modify the sync log to include time entry updates in the audit stream without altering existing records.
Establish tracking for vTiger case imports and exports
- Create tables to track cases imported from vTiger into Hub and exports from Hub to vTiger, ensuring idempotency and proper reference management.
- Introduced Kuando Busylight integration for centralized presence management.
- Updated case creation UI to support new modules and improved type handling.
- Added personal Buzzwords visibility preferences for users.
- Implemented file upload functionality directly from the case topbar.
- Enhanced validation and user experience in case creation process.
- Created migration for user-specific module preferences.
- Updated tests to cover new features and ensure functionality.
- Introduced `overdueCases` state to track overdue cases in the planner.
- Enhanced `loadCases` function to fetch and store overdue cases.
- Updated `renderCases` to display overdue cases with appropriate labels.
- Modified case card rendering to highlight overdue cases.
fix(telefoni): ensure WebSocket connection on DOMContentLoaded
- Adjusted WebSocket connection logic to handle cases where the script loads after DOMContentLoaded.
test(tests): add tests for case creation and internal ticket handling
- Added tests to ensure ticket creation commits all optional data.
- Implemented tests for internal ticket creation, ensuring correct customer and user assignments.
feat(migrations): add new tables for email configuration and case assignments
- Created `email_connection_configurations` table for managing email settings.
- Introduced `sag_case_assignees` table to handle individual case assignments.
- Added `sag_case_details` table for structured case type details.
- Updated existing case types to align with new templates and added support for internal tickets.
fix(timetracking): allow manual time creation without case customer
- Modified manual time creation to support entries without a customer.
- Updated settlement options to recommend internal settlement for customerless time.
feat(v4): enhance case detail template with new features
- Added new features to the case detail template, including compact icons and inline relation creation.
- Improved comment actions and time tracking functionalities.
- Created tables for AI benchmark runs and results to facilitate model evaluation.
- Added expected answers column to benchmark results.
- Introduced tables for internet connection change cases and vTiger archive management, including records, relations, and checkpoints.
- Implemented triggers to enforce append-only behavior for vTiger archive records and files.
- Enhanced solution management with soft delete capabilities for sag_solutions and knowledge_articles.
feat(scripts): add CRM benchmarking script for Ollama models
- Developed a Python script to benchmark CRM models exposed through Ollama, including various test cases and scoring mechanisms.
test(tests): add comprehensive tests for new features
- Implemented tests for internet change case service, vTiger archive functionality, and sag solution knowledge management.
- Ensured coverage for edge cases and error handling in the new features.
- Added multiple test cases for the sag module to ensure proper functionality and data handling.
- Created new templates for knowledge detail and knowledge index pages to display articles and solutions.
- Introduced migrations to enhance the internet connections schema, including new columns for manual sharing and SLA subscriptions.
- Added a script to reconcile known internet connections with verified data.
- Planned the implementation of a new website content administration module for managing customer references and operational status.
- Implemented a comprehensive end-to-end testing script for the Sag module's HTTP API, covering various functionalities including case creation, updates, and file uploads.
- Introduced a safe HTML sanitizer utility to ensure safe rendering of HTML content in the BMC Hub UI.
- Added database migrations for new features including WAN connection marking for wall outlets, permanent audit trails for supplier invoices, and dedicated permissions for the Sag module.
- Created a migration center for manual subscription and invoice migrations with relevant tables and indexes.
- Added tests for migration center functionalities, ensuring stability and correctness of the new features.
- Implement test script for new SAG module endpoints BE-003 (Tag State Management) and BE-004 (Bulk Operations).
- Create test cases for creating, updating, and bulk operations on cases and tags.
- Add a test for module deactivation to ensure data integrity is maintained.
- Include setup and teardown for tests to clear database state before and after each test.
