feat: Add Simply-CRM integration setup documentation and configuration details

docs: Create vTiger & Simply-CRM integration setup guide with credential requirements

feat: Implement ticket system enhancements including relations, calendar events, templates, and AI suggestions

refactor: Update ticket system migration to include audit logging and enhanced email metadata

.env.example

@@ -45,77 +45,18 @@ ECONOMIC_AGREEMENT_GRANT_TOKEN=your_agreement_grant_token_here
 # 🚨 SAFETY SWITCHES - Beskytter mod utilsigtede ændringer
 ECONOMIC_READ_ONLY=true   # Set to false ONLY after testing
 ECONOMIC_DRY_RUN=true     # Set to false ONLY when ready for production writes
-
 # =====================================================
-# vTiger CRM Integration (Optional)
+# vTiger Cloud Integration (Required for Subscriptions)
 # =====================================================
+# Get credentials from vTiger Cloud -> Settings -> Integration -> Webservices
 VTIGER_URL=https://your-instance.od2.vtiger.com
-VTIGER_USERNAME=your_username@yourdomain.com
+VTIGER_USERNAME=your_vtiger_username
-VTIGER_API_KEY=your_api_key_or_access_key
+VTIGER_API_KEY=your_vtiger_api_key
-VTIGER_PASSWORD=your_password_if_using_basic_auth
 
 # =====================================================
-# TIME TRACKING MODULE - Isolated Settings
+# Simply-CRM / Old vTiger On-Premise (Legacy)
 # =====================================================
-
+# Old vTiger installation (if different from cloud)
-# vTiger Integration Safety Flags
+OLD_VTIGER_URL=http://your-old-vtiger-server.com
-TIMETRACKING_VTIGER_READ_ONLY=true  # 🚨 Bloker ALLE skrivninger til vTiger
+OLD_VTIGER_USERNAME=your_old_username
-TIMETRACKING_VTIGER_DRY_RUN=true    # 🚨 Log uden at synkronisere
+OLD_VTIGER_API_KEY=your_old_api_key
-
-# e-conomic Integration Safety Flags  
-TIMETRACKING_ECONOMIC_READ_ONLY=true  # 🚨 Bloker ALLE skrivninger til e-conomic
-TIMETRACKING_ECONOMIC_DRY_RUN=true    # 🚨 Log uden at eksportere
-TIMETRACKING_EXPORT_TYPE=draft        # draft|booked (draft er sikrest)
-
-# Business Logic Settings
-TIMETRACKING_DEFAULT_HOURLY_RATE=850.00  # DKK pr. time (fallback hvis kunde ikke har rate)
-TIMETRACKING_AUTO_ROUND=true             # Auto-afrund til nærmeste interval
-TIMETRACKING_ROUND_INCREMENT=0.5         # Afrundingsinterval (0.25, 0.5, 1.0)
-TIMETRACKING_ROUND_METHOD=up             # up (op til), nearest (nærmeste), down (ned til)
-TIMETRACKING_REQUIRE_APPROVAL=true       # Kræv manuel godkendelse
-
-# Order Management Security
-TIMETRACKING_ADMIN_UNLOCK_CODE=          # 🔐 Admin kode til at låse eksporterede ordrer op (sæt en stærk kode!)
-
-# =====================================================
-# OLLAMA AI Integration (Optional - for document extraction)
-# =====================================================
-OLLAMA_ENDPOINT=http://ai_direct.cs.blaahund.dk
-OLLAMA_MODEL=qwen2.5-coder:7b
-
-# =====================================================
-# COMPANY INFO
-# =====================================================
-OWN_CVR=29522790  # BMC Denmark ApS - ignore when detecting vendors
-
-# =====================================================
-# FILE UPLOAD
-# =====================================================
-UPLOAD_DIR=uploads
-MAX_FILE_SIZE_MB=50
-
-# =====================================================
-# MODULE SYSTEM - Dynamic Feature Loading
-# =====================================================
-# Enable/disable entire module system
-MODULES_ENABLED=true
-
-# Directory for dynamic modules (default: app/modules)
-MODULES_DIR=app/modules
-
-# Auto-reload modules on changes (dev only, requires restart)
-MODULES_AUTO_RELOAD=true
-
-# =====================================================
-# MODULE-SPECIFIC CONFIGURATION
-# =====================================================
-# Pattern: MODULES__{MODULE_NAME}__{KEY}
-# Example module configuration:
-
-# MODULES__INVOICE_OCR__READ_ONLY=true
-# MODULES__INVOICE_OCR__DRY_RUN=true
-# MODULES__INVOICE_OCR__API_KEY=secret123
-
-# MODULES__MY_FEATURE__READ_ONLY=false
-# MODULES__MY_FEATURE__DRY_RUN=false
-# MODULES__MY_FEATURE__SOME_SETTING=value

Dockerfile

@@ -8,10 +8,6 @@ RUN apt-get update && apt-get install -y \
     git \
     libpq-dev \
     gcc \
-    postgresql-client \
-    tesseract-ocr \
-    tesseract-ocr-dan \
-    tesseract-ocr-eng \
     && rm -rf /var/lib/apt/lists/*
 
 # Build arguments for GitHub release deployment

README.md

@@ -7,12 +7,6 @@ Et centralt management system til BMC Networks - håndterer kunder, services, ha
 ## 🌟 Features
 
 - **Customer Management**: Komplet kundedatabase med CRM integration
-- **Time Tracking Module**: vTiger integration med tidsregistrering og fakturering
-  - Automatisk sync fra vTiger (billable timelogs)
-  - Step-by-step godkendelses-wizard
-  - Auto-afrunding til 0.5 timer
-  - Klippekort-funktionalitet
-  - e-conomic export (draft orders)
 - **Hardware Tracking**: Registrering og sporing af kundeudstyr
 - **Service Management**: Håndtering af services og abonnementer
 - **Billing Integration**: Automatisk fakturering via e-conomic
@@ -129,43 +123,12 @@ bmc_hub/
 
 ## 🔌 API Endpoints
 
-### Main API
 - `GET /api/v1/customers` - List customers
 - `GET /api/v1/hardware` - List hardware
 - `GET /api/v1/billing/invoices` - List invoices
 - `GET /health` - Health check
 
-### Time Tracking Module
+Se fuld dokumentation: http://localhost:8000/api/docs
-- `POST /api/v1/timetracking/sync` - Sync from vTiger (read-only)
-- `GET /api/v1/timetracking/wizard/next` - Get next pending timelog
-- `POST /api/v1/timetracking/wizard/approve/{id}` - Approve timelog
-- `POST /api/v1/timetracking/orders/generate` - Generate invoice order
-- `POST /api/v1/timetracking/export` - Export to e-conomic (with safety flags)
-- `GET /api/v1/timetracking/export/test-connection` - Test e-conomic connection
-
-Se fuld dokumentation: http://localhost:8001/api/docs
-
-## 🚨 e-conomic Write Mode
-
-Time Tracking modulet kan eksportere ordrer til e-conomic med **safety-first approach**:
-
-### Safety Flags (default: SAFE)
-```bash
-TIMETRACKING_ECONOMIC_READ_ONLY=true   # Block all writes
-TIMETRACKING_ECONOMIC_DRY_RUN=true     # Simulate writes (log only)
-```
-
-### Enable Write Mode
-Se detaljeret guide: [docs/ECONOMIC_WRITE_MODE.md](docs/ECONOMIC_WRITE_MODE.md)
-
-**Quick steps:**
-1. Test connection: `GET /api/v1/timetracking/export/test-connection`
-2. Test dry-run: Set `READ_ONLY=false`, keep `DRY_RUN=true`
-3. Export test order: `POST /api/v1/timetracking/export`
-4. Enable production: Set **both** flags to `false`
-5. Verify first order in e-conomic before bulk operations
-
-**CRITICAL**: All customers must have `economic_customer_number` (synced from vTiger `cf_854` field).
 
 ## 🧪 Testing
 

app/backups/backend/router.py

@@ -161,7 +161,7 @@ async def list_backups(
     query += " ORDER BY created_at DESC LIMIT %s OFFSET %s"
     params.extend([limit, offset])
     
-    backups = execute_query(query, tuple(params))
+    backups = execute_query_single(query, tuple(params))
     
     return backups if backups else []
 
@@ -171,9 +171,7 @@ async def get_backup(job_id: int):
     """Get details of a specific backup job"""
     backup = execute_query(
         "SELECT * FROM backup_jobs WHERE id = %s",
-        (job_id,),
+        (job_id,))
-        fetchone=True
-    )
     
     if not backup:
         raise HTTPException(status_code=404, detail=f"Backup job {job_id} not found")
@@ -305,11 +303,9 @@ async def restore_backup(job_id: int, request: RestoreRequest):
         )
     
     # Get backup job
-    backup = execute_query(
+    backup = execute_query_single(
         "SELECT * FROM backup_jobs WHERE id = %s",
-        (job_id,),
+        (job_id,))
-        fetchone=True
-    )
     
     if not backup:
         raise HTTPException(status_code=404, detail=f"Backup job {job_id} not found")
@@ -359,11 +355,9 @@ async def delete_backup(job_id: int):
     Delete a backup job and its associated file
     """
     # Get backup job
-    backup = execute_query(
+    backup = execute_query_single(
         "SELECT * FROM backup_jobs WHERE id = %s",
-        (job_id,),
+        (job_id,))
-        fetchone=True
-    )
     
     if not backup:
         raise HTTPException(status_code=404, detail=f"Backup job {job_id} not found")
@@ -419,10 +413,8 @@ async def get_maintenance_status():
     
     Used by frontend to display maintenance overlay
     """
-    status = execute_query(
+    status = execute_query_single(
-        "SELECT * FROM system_status WHERE id = 1",
+        "SELECT * FROM system_status WHERE id = 1")
-        fetchone=True
-    )
     
     if not status:
         # Return default status if not found

app/backups/backend/scheduler.py

@@ -158,11 +158,9 @@ class BackupScheduler:
                            db_job_id, files_job_id, duration)
                 
                 # Send success notification for database backup
-                db_backup = execute_query(
+                db_backup = execute_query_single(
                     "SELECT * FROM backup_jobs WHERE id = %s",
-                    (db_job_id,),
+                    (db_job_id,))
-                    fetchone=True
-                )
                 
                 if db_backup:
                     await notifications.send_backup_success(
@@ -217,11 +215,9 @@ class BackupScheduler:
                            db_job_id, files_job_id, duration)
                 
                 # Send success notification for database backup
-                db_backup = execute_query(
+                db_backup = execute_query_single(
                     "SELECT * FROM backup_jobs WHERE id = %s",
-                    (db_job_id,),
+                    (db_job_id,))
-                    fetchone=True
-                )
                 
                 if db_backup:
                     await notifications.send_backup_success(
@@ -259,7 +255,7 @@ class BackupScheduler:
         
         try:
             # Find all completed backups not yet uploaded
-            pending_backups = execute_query(
+            pending_backups = execute_query_single(
                 """SELECT * FROM backup_jobs 
                    WHERE status = 'completed' 
                      AND offsite_uploaded_at IS NULL 
@@ -295,9 +291,7 @@ class BackupScheduler:
                     # Get updated retry count
                     updated_backup = execute_query(
                         "SELECT offsite_retry_count FROM backup_jobs WHERE id = %s",
-                        (backup['id'],),
+                        (backup['id'],))
-                        fetchone=True
-                    )
                     
                     # Send failure notification
                     await notifications.send_offsite_failed(

app/backups/backend/service.py

@@ -285,7 +285,7 @@ class BackupService:
         logger.info("🔄 Starting backup rotation")
         
         # Find expired backups
-        expired_backups = execute_query(
+        expired_backups = execute_query_single(
             """SELECT id, file_path, is_monthly, retention_until 
                FROM backup_jobs 
                WHERE status = 'completed' 
@@ -333,9 +333,7 @@ class BackupService:
         # Get backup job
         backup = execute_query(
             "SELECT * FROM backup_jobs WHERE id = %s AND job_type = 'database'",
-            (job_id,),
+            (job_id,))
-            fetchone=True
-        )
         
         if not backup:
             logger.error("❌ Backup job not found: %s", job_id)
@@ -442,11 +440,9 @@ class BackupService:
             return False
         
         # Get backup job
-        backup = execute_query(
+        backup = execute_query_single(
             "SELECT * FROM backup_jobs WHERE id = %s AND job_type = 'files'",
-            (job_id,),
+            (job_id,))
-            fetchone=True
-        )
         
         if not backup:
             logger.error("❌ Backup job not found: %s", job_id)
@@ -516,11 +512,9 @@ class BackupService:
             return False
         
         # Get backup job
-        backup = execute_query(
+        backup = execute_query_single(
             "SELECT * FROM backup_jobs WHERE id = %s",
-            (job_id,),
+            (job_id,))
-            fetchone=True
-        )
         
         if not backup:
             logger.error("❌ Backup job not found: %s", job_id)

app/backups/templates/index.html

@@ -380,6 +380,12 @@
 
         // Load backups list
         async function loadBackups() {
+            // TODO: Implement /api/v1/backups/jobs endpoint
+            console.warn('⚠️ Backups API ikke implementeret endnu');
+            document.getElementById('backups-table').innerHTML = '<tr><td colspan="8" class="text-center text-warning"><i class="bi bi-exclamation-triangle me-2"></i>Backup API er ikke implementeret endnu</td></tr>';
+            return;
+            
+            /* Disabled until API implemented:
             try {
                 const response = await fetch('/api/v1/backups/jobs?limit=50');
                 const backups = await response.json();
@@ -433,6 +439,10 @@
 
         // Load storage stats
         async function loadStorageStats() {
+            // TODO: Implement /api/v1/backups/storage endpoint
+            return;
+            
+            /* Disabled until API implemented:
             try {
                 const response = await fetch('/api/v1/backups/storage');
                 const stats = await response.json();
@@ -464,6 +474,10 @@
 
         // Load notifications
         async function loadNotifications() {
+            // TODO: Implement /api/v1/backups/notifications endpoint
+            return;
+            
+            /* Disabled until API implemented:
             try {
                 const response = await fetch('/api/v1/backups/notifications?limit=10');
                 const notifications = await response.json();
@@ -493,6 +507,10 @@
 
         // Load scheduler status
         async function loadSchedulerStatus() {
+            // TODO: Implement /api/v1/backups/scheduler/status endpoint
+            return;
+            
+            /* Disabled until API implemented:
             try {
                 const response = await fetch('/api/v1/backups/scheduler/status');
                 const status = await response.json();
@@ -528,9 +546,13 @@
         async function createBackup(event) {
             event.preventDefault();
             
+            const resultDiv = document.getElementById('backup-result');
+            resultDiv.innerHTML = '<div class="alert alert-warning"><i class="bi bi-exclamation-triangle me-2"></i>Backup API er ikke implementeret endnu</div>';
+            return;
+            
+            /* Disabled until API implemented:
             const type = document.getElementById('backup-type').value;
             const isMonthly = document.getElementById('is-monthly').checked;
-            const resultDiv = document.getElementById('backup-result');
             
             resultDiv.innerHTML = '<div class="alert alert-info"><i class="bi bi-hourglass-split"></i> Creating backup...</div>';
             
@@ -558,10 +580,14 @@
         async function uploadBackup(event) {
             event.preventDefault();
             
+            const resultDiv = document.getElementById('upload-result');
+            resultDiv.innerHTML = '<div class="alert alert-warning"><i class="bi bi-exclamation-triangle me-2"></i>Backup upload API er ikke implementeret endnu</div>';
+            return;
+            
+            /* Disabled until API implemented:
             const fileInput = document.getElementById('backup-file');
             const type = document.getElementById('upload-type').value;
             const isMonthly = document.getElementById('upload-monthly').checked;
-            const resultDiv = document.getElementById('upload-result');
             
             if (!fileInput.files || fileInput.files.length === 0) {
                 resultDiv.innerHTML = '<div class="alert alert-danger">Please select a file</div>';
@@ -613,6 +639,10 @@
 
         // Confirm restore
         async function confirmRestore() {
+            alert('⚠️ Restore API er ikke implementeret endnu');
+            return;
+            
+            /* Disabled until API implemented:
             if (!selectedJobId) return;
             
             try {
@@ -639,6 +669,10 @@
 
         // Upload to offsite
         async function uploadOffsite(jobId) {
+            alert('⚠️ Offsite upload API er ikke implementeret endnu');
+            return;
+            
+            /* Disabled until API implemented:
             if (!confirm('Upload this backup to offsite storage?')) return;
             
             try {
@@ -658,6 +692,10 @@
 
         // Delete backup
         async function deleteBackup(jobId) {
+            alert('⚠️ Delete backup API er ikke implementeret endnu');
+            return;
+            
+            /* Disabled until API implemented:
             if (!confirm('Delete this backup? This cannot be undone.')) return;
             
             try {
@@ -676,6 +714,10 @@
 
         // Acknowledge notification
         async function acknowledgeNotification(notificationId) {
+            console.warn('⚠️ Notification API ikke implementeret');
+            return;
+            
+            /* Disabled until API implemented:
             try {
                 await fetch(`/api/v1/backups/notifications/${notificationId}/acknowledge`, {method: 'POST'});
                 loadNotifications();

app/billing/backend/supplier_invoices.py

@@ -203,7 +203,7 @@ async def list_supplier_invoices(
         
         query += " ORDER BY si.due_date ASC, si.invoice_date DESC"
         
-        invoices = execute_query(query, tuple(params) if params else ())
+        invoices = execute_query_single(query, tuple(params) if params else ())
         
         # Add lines to each invoice
         for invoice in invoices:
@@ -324,9 +324,7 @@ async def get_file_pdf_text(file_id: int):
         # Get file info
         file_info = execute_query(
             "SELECT file_path, filename FROM incoming_files WHERE file_id = %s",
-            (file_id,),
+            (file_id,))
-            fetchone=True
-        )
         
         if not file_info:
             raise HTTPException(status_code=404, detail="Fil ikke fundet")
@@ -357,21 +355,17 @@ async def get_file_extracted_data(file_id: int):
     """Hent AI-extracted data fra en uploaded fil"""
     try:
         # Get file info
-        file_info = execute_query(
+        file_info = execute_query_single(
             "SELECT * FROM incoming_files WHERE file_id = %s",
-            (file_id,),
+            (file_id,))
-            fetchone=True
-        )
         
         if not file_info:
             raise HTTPException(status_code=404, detail="Fil ikke fundet")
         
         # Get extraction results if exists
-        extraction = execute_query(
+        extraction = execute_query_single(
             "SELECT * FROM extractions WHERE file_id = %s ORDER BY created_at DESC LIMIT 1",
-            (file_id,),
+            (file_id,))
-            fetchone=True
-        )
         
         # Parse llm_response_json if it exists (from AI or template extraction)
         llm_json_data = None
@@ -386,7 +380,7 @@ async def get_file_extracted_data(file_id: int):
         # Get extraction lines if exist
         extraction_lines = []
         if extraction:
-            extraction_lines = execute_query(
+            extraction_lines = execute_query_single(
                 """SELECT * FROM extraction_lines 
                    WHERE extraction_id = %s 
                    ORDER BY line_number""",
@@ -493,9 +487,7 @@ async def download_pending_file(file_id: int):
         # Get file info
         file_info = execute_query(
             "SELECT * FROM incoming_files WHERE file_id = %s",
-            (file_id,),
+            (file_id,))
-            fetchone=True
-        )
         
         if not file_info:
             raise HTTPException(status_code=404, detail="Fil ikke fundet")
@@ -533,21 +525,17 @@ async def link_vendor_to_extraction(file_id: int, data: dict):
             raise HTTPException(status_code=400, detail="vendor_id is required")
         
         # Verify vendor exists
-        vendor = execute_query(
+        vendor = execute_query_single(
             "SELECT id, name FROM vendors WHERE id = %s",
-            (vendor_id,),
+            (vendor_id,))
-            fetchone=True
-        )
         
         if not vendor:
             raise HTTPException(status_code=404, detail="Leverandør ikke fundet")
         
         # Get latest extraction for this file
-        extraction = execute_query(
+        extraction = execute_query_single(
             "SELECT extraction_id FROM extractions WHERE file_id = %s ORDER BY created_at DESC LIMIT 1",
-            (file_id,),
+            (file_id,))
-            fetchone=True
-        )
         
         if not extraction:
             raise HTTPException(status_code=404, detail="Ingen extraction fundet for denne fil")
@@ -583,23 +571,19 @@ async def delete_pending_file_endpoint(file_id: int):
     
     try:
         # Get file info
-        file_info = execute_query(
+        file_info = execute_query_single(
             "SELECT * FROM incoming_files WHERE file_id = %s",
-            (file_id,),
+            (file_id,))
-            fetchone=True
-        )
         
         if not file_info:
             raise HTTPException(status_code=404, detail="Fil ikke fundet")
         
         # Check if already converted to invoice
-        invoice_exists = execute_query(
+        invoice_exists = execute_query_single(
             """SELECT si.id FROM supplier_invoices si
                JOIN extractions e ON si.extraction_id = e.extraction_id
                WHERE e.file_id = %s""",
-            (file_id,),
+            (file_id,))
-            fetchone=True
-        )
         
         if invoice_exists:
             raise HTTPException(
@@ -665,21 +649,17 @@ async def link_vendor_to_extraction(file_id: int, data: dict):
             raise HTTPException(status_code=400, detail="vendor_id er påkrævet")
         
         # Verify vendor exists
-        vendor = execute_query(
+        vendor = execute_query_single(
             "SELECT id, name FROM vendors WHERE id = %s",
-            (vendor_id,),
+            (vendor_id,))
-            fetchone=True
-        )
         
         if not vendor:
             raise HTTPException(status_code=404, detail=f"Leverandør {vendor_id} ikke fundet")
         
         # Get latest extraction for this file
-        extraction = execute_query(
+        extraction = execute_query_single(
             "SELECT extraction_id FROM extractions WHERE file_id = %s ORDER BY created_at DESC LIMIT 1",
-            (file_id,),
+            (file_id,))
-            fetchone=True
-        )
         
         if not extraction:
             raise HTTPException(status_code=404, detail="Ingen extraction fundet for denne fil")
@@ -711,16 +691,14 @@ async def create_invoice_from_extraction(file_id: int):
     """Opret leverandørfaktura fra extraction data"""
     try:
         # Get latest extraction for this file
-        extraction = execute_query(
+        extraction = execute_query_single(
             """SELECT e.*, v.name as vendor_name
                FROM extractions e
                LEFT JOIN vendors v ON v.id = e.vendor_matched_id
                WHERE e.file_id = %s 
                ORDER BY e.created_at DESC 
                LIMIT 1""",
-            (file_id,),
+            (file_id,))
-            fetchone=True
-        )
         
         if not extraction:
             raise HTTPException(status_code=404, detail="Ingen extraction fundet for denne fil")
@@ -733,17 +711,15 @@ async def create_invoice_from_extraction(file_id: int):
             )
         
         # Check if invoice already exists
-        existing = execute_query(
+        existing = execute_query_single(
             "SELECT id FROM supplier_invoices WHERE extraction_id = %s",
-            (extraction['extraction_id'],),
+            (extraction['extraction_id'],))
-            fetchone=True
-        )
         
         if existing:
             raise HTTPException(status_code=400, detail="Faktura er allerede oprettet fra denne extraction")
         
         # Get extraction lines
-        lines = execute_query(
+        lines = execute_query_single(
             """SELECT * FROM extraction_lines 
                WHERE extraction_id = %s 
                ORDER BY line_number""",
@@ -892,9 +868,7 @@ async def list_templates():
             if vendor_cvr:
                 vendor = execute_query(
                     "SELECT id, name FROM vendors WHERE cvr_number = %s",
-                    (vendor_cvr,),
+                    (vendor_cvr,))
-                    fetchone=True
-                )
                 if vendor:
                     vendor_id = vendor['id']
                     vendor_name = vendor['name']
@@ -935,7 +909,7 @@ async def get_template(template_id: int):
             LEFT JOIN vendors v ON t.vendor_id = v.id
             WHERE t.template_id = %s AND t.is_active = true
         """
-        template = execute_query(query, (template_id,), fetchone=True)
+        template = execute_query_single(query, (template_id,))
         
         if not template:
             raise HTTPException(status_code=404, detail="Template not found")
@@ -969,11 +943,9 @@ async def search_vendor_by_info(request: Dict):
         
         # Search by CVR first (most accurate)
         if vendor_cvr:
-            vendor = execute_query(
+            vendor = execute_query_single(
                 "SELECT id, name, cvr_number FROM vendors WHERE cvr_number = %s",
-                (vendor_cvr,),
+                (vendor_cvr,))
-                fetchone=True
-            )
             if vendor:
                 return {
                     "found": True,
@@ -984,7 +956,7 @@ async def search_vendor_by_info(request: Dict):
         
         # Search by name (fuzzy)
         if vendor_name:
-            vendors = execute_query(
+            vendors = execute_query_single(
                 "SELECT id, name, cvr_number FROM vendors WHERE LOWER(name) LIKE LOWER(%s) LIMIT 5",
                 (f"%{vendor_name}%",)
             )
@@ -1178,15 +1150,13 @@ async def get_supplier_invoice(invoice_id: int):
                FROM supplier_invoices si
                LEFT JOIN vendors v ON si.vendor_id = v.id
                WHERE si.id = %s""",
-            (invoice_id,),
+            (invoice_id,))
-            fetchone=True
-        )
         
         if not invoice:
             raise HTTPException(status_code=404, detail=f"Invoice {invoice_id} not found")
         
         # Get lines
-        lines = execute_query(
+        lines = execute_query_single(
             "SELECT * FROM supplier_invoice_lines WHERE supplier_invoice_id = %s ORDER BY line_number",
             (invoice_id,)
         )
@@ -1313,9 +1283,7 @@ async def update_supplier_invoice(invoice_id: int, data: Dict):
         # Check if invoice exists
         existing = execute_query(
             "SELECT id, status FROM supplier_invoices WHERE id = %s",
-            (invoice_id,),
+            (invoice_id,))
-            fetchone=True
-        )
         
         if not existing:
             raise HTTPException(status_code=404, detail=f"Invoice {invoice_id} not found")
@@ -1368,11 +1336,9 @@ async def update_supplier_invoice(invoice_id: int, data: Dict):
 async def delete_supplier_invoice(invoice_id: int):
     """Delete supplier invoice (soft delete if integrated with e-conomic)"""
     try:
-        invoice = execute_query(
+        invoice = execute_query_single(
             "SELECT id, invoice_number, economic_voucher_number FROM supplier_invoices WHERE id = %s",
-            (invoice_id,),
+            (invoice_id,))
-            fetchone=True
-        )
         
         if not invoice:
             raise HTTPException(status_code=404, detail=f"Invoice {invoice_id} not found")
@@ -1410,11 +1376,9 @@ class ApproveRequest(BaseModel):
 async def approve_supplier_invoice(invoice_id: int, request: ApproveRequest):
     """Approve supplier invoice for payment"""
     try:
-        invoice = execute_query(
+        invoice = execute_query_single(
             "SELECT id, invoice_number, status FROM supplier_invoices WHERE id = %s",
-            (invoice_id,),
+            (invoice_id,))
-            fetchone=True
-        )
         
         if not invoice:
             raise HTTPException(status_code=404, detail=f"Faktura {invoice_id} ikke fundet")
@@ -1448,14 +1412,12 @@ async def send_to_economic(invoice_id: int):
     """
     try:
         # Get invoice with lines
-        invoice = execute_query(
+        invoice = execute_query_single(
             """SELECT si.*, v.economic_supplier_number as vendor_economic_id, v.name as vendor_full_name
                FROM supplier_invoices si
                LEFT JOIN vendors v ON si.vendor_id = v.id
                WHERE si.id = %s""",
-            (invoice_id,),
+            (invoice_id,))
-            fetchone=True
-        )
         
         if not invoice:
             raise HTTPException(status_code=404, detail=f"Invoice {invoice_id} not found")
@@ -1467,7 +1429,7 @@ async def send_to_economic(invoice_id: int):
             raise HTTPException(status_code=400, detail="Invoice already sent to e-conomic")
         
         # Get lines
-        lines = execute_query(
+        lines = execute_query_single(
             "SELECT * FROM supplier_invoice_lines WHERE supplier_invoice_id = %s ORDER BY line_number",
             (invoice_id,)
         )
@@ -1505,9 +1467,7 @@ async def send_to_economic(invoice_id: int):
         
         # Get default journal number from settings
         journal_setting = execute_query(
-            "SELECT setting_value FROM supplier_invoice_settings WHERE setting_key = 'economic_default_journal'",
+            "SELECT setting_value FROM supplier_invoice_settings WHERE setting_key = 'economic_default_journal'")
-            fetchone=True
-        )
         journal_number = int(journal_setting['setting_value']) if journal_setting else 1
         
         # Build VAT breakdown from lines
@@ -1634,7 +1594,7 @@ async def get_payment_overview():
     try:
         today = date.today().isoformat()
         
-        stats = execute_query("""
+        stats = execute_query_single("""
             SELECT 
                 COUNT(*) as total_count,
                 SUM(CASE WHEN paid_date IS NOT NULL THEN 1 ELSE 0 END) as paid_count,
@@ -1647,7 +1607,7 @@ async def get_payment_overview():
                 SUM(CASE WHEN paid_date IS NULL AND due_date < %s THEN total_amount ELSE 0 END) as overdue_amount
             FROM supplier_invoices 
             WHERE status != 'cancelled'
-        """, (today, today, today, today, today), fetchone=True)
+        """, (today, today, today, today, today))
         
         return {
             "total_invoices": stats.get('total_count', 0) if stats else 0,
@@ -1670,7 +1630,7 @@ async def get_payment_overview():
 async def get_stats_by_vendor():
     """Get supplier invoice statistics grouped by vendor"""
     try:
-        stats = execute_query("""
+        stats = execute_query_single("""
             SELECT 
                 v.id as vendor_id,
                 v.name as vendor_name,
@@ -1762,22 +1722,18 @@ async def upload_supplier_invoice(file: UploadFile = File(...)):
             # Check for duplicate file
             existing_file = execute_query(
                 "SELECT file_id, status FROM incoming_files WHERE checksum = %s",
-                (checksum,),
+                (checksum,))
-                fetchone=True
-            )
             
             if existing_file:
                 temp_path.unlink(missing_ok=True)
                 logger.warning(f"⚠️ Duplicate file detected: {checksum[:16]}...")
                 
                 # Get existing invoice if linked
-                existing_invoice = execute_query(
+                existing_invoice = execute_query_single(
                     """SELECT si.* FROM supplier_invoices si
                        JOIN extractions e ON si.extraction_id = e.extraction_id
                        WHERE e.file_id = %s""",
-                    (existing_file['file_id'],),
+                    (existing_file['file_id'],))
-                    fetchone=True
-                )
                 
                 return {
                     "status": "duplicate",
@@ -1797,14 +1753,12 @@ async def upload_supplier_invoice(file: UploadFile = File(...)):
             logger.info(f"💾 Saved file as: {final_path.name}")
             
             # Insert file record
-            file_record = execute_query(
+            file_record = execute_query_single(
                 """INSERT INTO incoming_files 
                    (filename, original_filename, file_path, file_size, mime_type, checksum, status)
                    VALUES (%s, %s, %s, %s, %s, %s, 'processing') RETURNING file_id""",
                 (final_path.name, file.filename, str(final_path), total_size,
-                 ollama_service._get_mime_type(final_path), checksum),
+                 ollama_service._get_mime_type(final_path), checksum))
-                fetchone=True
-            )
             file_id = file_record['file_id']
             
             # Extract text from file
@@ -1843,16 +1797,14 @@ async def upload_supplier_invoice(file: UploadFile = File(...)):
                 logger.info(f"🔍 Checking for duplicate invoice number: {document_number}")
                 
                 # Check 1: Search in local database (supplier_invoices table)
-                existing_invoice = execute_query(
+                existing_invoice = execute_query_single(
                     """SELECT si.id, si.invoice_number, si.created_at, v.name as vendor_name
                        FROM supplier_invoices si
                        LEFT JOIN vendors v ON v.id = si.vendor_id
                        WHERE si.invoice_number = %s
                        ORDER BY si.created_at DESC
                        LIMIT 1""",
-                    (document_number,),
+                    (document_number,))
-                    fetchone=True
-                )
                 
                 if existing_invoice:
                     # DUPLICATE FOUND IN DATABASE
@@ -2055,11 +2007,9 @@ async def reprocess_uploaded_file(file_id: int):
     
     try:
         # Get file record
-        file_record = execute_query(
+        file_record = execute_query_single(
             "SELECT * FROM incoming_files WHERE file_id = %s",
-            (file_id,),
+            (file_id,))
-            fetchone=True
-        )
         
         if not file_record:
             raise HTTPException(status_code=404, detail=f"Fil {file_id} ikke fundet")
@@ -2120,11 +2070,9 @@ async def reprocess_uploaded_file(file_id: int):
                 logger.info(f"📋 Using invoice2data template")
                 # Try to find vendor from extracted CVR
                 if extracted_fields.get('vendor_vat'):
-                    vendor = execute_query(
+                    vendor = execute_query_single(
                         "SELECT id FROM vendors WHERE cvr_number = %s",
-                        (extracted_fields['vendor_vat'],),
+                        (extracted_fields['vendor_vat'],))
-                        fetchone=True
-                    )
                     if vendor:
                         vendor_id = vendor['id']
 
@@ -2134,11 +2082,9 @@ async def reprocess_uploaded_file(file_id: int):
 
                 # Fallback: match by issuer name
                 if vendor_id is None and extracted_fields.get('issuer'):
-                    vendor = execute_query(
+                    vendor = execute_query_single(
                         "SELECT id FROM vendors WHERE name ILIKE %s ORDER BY id LIMIT 1",
-                        (extracted_fields['issuer'],),
+                        (extracted_fields['issuer'],))
-                        fetchone=True
-                    )
                     if vendor:
                         vendor_id = vendor['id']
                 
@@ -2301,11 +2247,9 @@ async def reprocess_uploaded_file(file_id: int):
         
         # Add warning if no template exists
         if not template_id and vendor_id:
-            vendor = execute_query(
+            vendor = execute_query_single(
                 "SELECT name FROM vendors WHERE id = %s",
-                (vendor_id,),
+                (vendor_id,))
-                fetchone=True
-            )
             if vendor:
                 result["warning"] = f"⚠️ Ingen template fundet for {vendor['name']} - brugte AI extraction (langsommere)"
         

app/contacts/backend/router.py

@@ -49,7 +49,7 @@ async def get_contacts(
             FROM contacts c
             {where_sql}
         """
-        count_result = execute_query(count_query, tuple(params), fetchone=True)
+        count_result = execute_query_single(count_query, tuple(params))
         total = count_result['count'] if count_result else 0
         
         # Get contacts with company count
@@ -71,7 +71,7 @@ async def get_contacts(
         """
         params.extend([limit, offset])
         
-        contacts = execute_query(query, tuple(params))  # Default is fetchall
+        contacts = execute_query_single(query, tuple(params))  # Default is fetchall
         
         return {
             "contacts": contacts or [],
@@ -99,7 +99,7 @@ async def get_contact(contact_id: int):
             FROM contacts
             WHERE id = %s
         """
-        contact = execute_query(contact_query, (contact_id,), fetchone=True)
+        contact = execute_query(contact_query, (contact_id,))
         
         if not contact:
             raise HTTPException(status_code=404, detail="Contact not found")
@@ -114,7 +114,7 @@ async def get_contact(contact_id: int):
             WHERE cc.contact_id = %s
             ORDER BY cc.is_primary DESC, cu.name
         """
-        companies = execute_query(companies_query, (contact_id,))  # Default is fetchall
+        companies = execute_query_single(companies_query, (contact_id,))  # Default is fetchall
         
         contact['companies'] = companies or []
         return contact
@@ -171,7 +171,7 @@ async def update_contact(contact_id: int, contact: ContactUpdate):
     """
     try:
         # Check if contact exists
-        existing = execute_query("SELECT id FROM contacts WHERE id = %s", (contact_id,), fetchone=True)
+        existing = execute_query("SELECT id FROM contacts WHERE id = %s", (contact_id,))
         if not existing:
             raise HTTPException(status_code=404, detail="Contact not found")
         
@@ -258,12 +258,12 @@ async def link_contact_to_company(contact_id: int, link: ContactCompanyLink):
     """
     try:
         # Check if contact exists
-        contact = execute_query("SELECT id FROM contacts WHERE id = %s", (contact_id,), fetchone=True)
+        contact = execute_query_single("SELECT id FROM contacts WHERE id = %s", (contact_id,))
         if not contact:
             raise HTTPException(status_code=404, detail="Contact not found")
         
         # Check if company exists
-        customer = execute_query("SELECT id FROM customers WHERE id = %s", (link.customer_id,), fetchone=True)
+        customer = execute_query_single("SELECT id FROM customers WHERE id = %s", (link.customer_id,))
         if not customer:
             raise HTTPException(status_code=404, detail="Customer not found")
         

app/core/auth_dependencies.py

@@ -47,11 +47,9 @@ async def get_current_user(
     
     # Get additional user details from database
     from app.core.database import execute_query
-    user_details = execute_query(
+    user_details = execute_query_single(
         "SELECT email, full_name FROM users WHERE id = %s",
-        (user_id,),
+        (user_id,))
-        fetchone=True
-    )
     
     return {
         "id": user_id,

app/core/auth_service.py

@@ -85,11 +85,9 @@ class AuthService:
             # Check if token is revoked
             jti = payload.get('jti')
             if jti:
-                session = execute_query(
+                session = execute_query_single(
                     "SELECT revoked FROM sessions WHERE token_jti = %s",
-                    (jti,),
+                    (jti,))
-                    fetchone=True
-                )
                 if session and session.get('revoked'):
                     logger.warning(f"⚠️ Revoked token used: {jti[:10]}...")
                     return None
@@ -117,14 +115,12 @@ class AuthService:
             User dict if successful, None otherwise
         """
         # Get user
-        user = execute_query(
+        user = execute_query_single(
             """SELECT id, username, email, password_hash, full_name, 
                       is_active, is_superadmin, failed_login_attempts, locked_until
                FROM users 
                WHERE username = %s OR email = %s""",
-            (username, username),
+            (username, username))
-            fetchone=True
-        )
         
         if not user:
             logger.warning(f"❌ Login failed: User not found - {username}")
@@ -213,15 +209,13 @@ class AuthService:
             List of permission codes
         """
         # Check if user is superadmin first
-        user = execute_query(
+        user = execute_query_single(
             "SELECT is_superadmin FROM users WHERE id = %s",
-            (user_id,),
+            (user_id,))
-            fetchone=True
-        )
         
         # Superadmins have all permissions
         if user and user['is_superadmin']:
-            all_perms = execute_query("SELECT code FROM permissions")
+            all_perms = execute_query_single("SELECT code FROM permissions")
             return [p['code'] for p in all_perms] if all_perms else []
         
         # Get permissions through groups
@@ -250,21 +244,19 @@ class AuthService:
         # Superadmins have all permissions
         user = execute_query(
             "SELECT is_superadmin FROM users WHERE id = %s",
-            (user_id,),
+            (user_id,))
-            fetchone=True
-        )
         
         if user and user['is_superadmin']:
             return True
         
         # Check if user has permission through groups
-        result = execute_query("""
+        result = execute_query_single("""
             SELECT COUNT(*) as cnt
             FROM permissions p
             JOIN group_permissions gp ON p.id = gp.permission_id
             JOIN user_groups ug ON gp.group_id = ug.group_id
             WHERE ug.user_id = %s AND p.code = %s
-        """, (user_id, permission_code), fetchone=True)
+        """, (user_id, permission_code))
         
         return bool(result and result['cnt'] > 0)
     

app/core/config.py

@@ -33,169 +33,28 @@ class Settings(BaseSettings):
     ECONOMIC_READ_ONLY: bool = True
     ECONOMIC_DRY_RUN: bool = True
     
-    # vTiger CRM Integration
+    # Ollama LLM
+    OLLAMA_ENDPOINT: str = "http://localhost:11434"
+    OLLAMA_MODEL: str = "llama3.2:3b"
+    
+    # vTiger Cloud Integration
     VTIGER_URL: str = ""
     VTIGER_USERNAME: str = ""
     VTIGER_API_KEY: str = ""
-    VTIGER_PASSWORD: str = ""  # Fallback hvis API key ikke virker
     
-    # Simply-CRM Integration (Legacy System med CVR data)
+    # Simply-CRM (Old vTiger On-Premise)
-    OLD_VTIGER_URL: str = "https://bmcnetworks.simply-crm.dk"
+    OLD_VTIGER_URL: str = ""
-    OLD_VTIGER_USERNAME: str = "ct"
+    OLD_VTIGER_USERNAME: str = ""
-    OLD_VTIGER_ACCESS_KEY: str = "b00ff2b7c08d591"
+    OLD_VTIGER_API_KEY: str = ""
     
-    # Time Tracking Module - vTiger Integration (Isoleret)
+    # Simply-CRM (Separate System)
-    TIMETRACKING_VTIGER_READ_ONLY: bool = True  # 🚨 SAFETY: Bloker ALLE skrivninger til vTiger
+    SIMPLYCRM_URL: str = ""
-    TIMETRACKING_VTIGER_DRY_RUN: bool = True    # 🚨 SAFETY: Log uden at synkronisere
+    SIMPLYCRM_USERNAME: str = ""
-    
+    SIMPLYCRM_API_KEY: str = ""
-    # Time Tracking Module - Order Management
-    TIMETRACKING_ADMIN_UNLOCK_CODE: str = ""  # Kode for at låse eksporterede ordrer op
-    
-    # Time Tracking Module - e-conomic Integration (Isoleret)
-    TIMETRACKING_ECONOMIC_READ_ONLY: bool = True  # 🚨 SAFETY: Bloker ALLE skrivninger til e-conomic
-    TIMETRACKING_ECONOMIC_DRY_RUN: bool = True    # 🚨 SAFETY: Log uden at eksportere
-    TIMETRACKING_EXPORT_TYPE: str = "draft"       # draft|booked (draft er sikrest)
-    
-    # Time Tracking Module - Business Logic
-    TIMETRACKING_DEFAULT_HOURLY_RATE: float = 850.00  # DKK pr. time (fallback)
-    TIMETRACKING_AUTO_ROUND: bool = True               # Auto-afrund til nærmeste 0.5 time
-    TIMETRACKING_ROUND_INCREMENT: float = 0.5          # Afrundingsinterval (0.25, 0.5, 1.0)
-    TIMETRACKING_ROUND_METHOD: str = "up"              # up (op til), nearest (nærmeste), down (ned til)
-    TIMETRACKING_REQUIRE_APPROVAL: bool = True         # Kræv manuel godkendelse (ikke auto-approve)
-    
-    # Ollama AI Integration
-    OLLAMA_ENDPOINT: str = "http://ai_direct.cs.blaahund.dk"
-    OLLAMA_MODEL: str = "qwen2.5-coder:7b"  # qwen2.5-coder fungerer bedre til JSON udtrækning
-    
-    # Ticket System Module
-    TICKET_ENABLED: bool = True
-    TICKET_EMAIL_INTEGRATION: bool = False  # 🚨 SAFETY: Disable email-to-ticket until configured
-    TICKET_AUTO_ASSIGN: bool = False  # Auto-assign tickets based on rules
-    TICKET_DEFAULT_PRIORITY: str = "normal"  # low|normal|high|urgent
-    TICKET_REQUIRE_CUSTOMER: bool = False  # Allow tickets without customer link
-    TICKET_NOTIFICATION_ENABLED: bool = False  # Notify on status changes
-    
-    # Ticket System - e-conomic Integration
-    TICKET_ECONOMIC_READ_ONLY: bool = True  # 🚨 SAFETY: Block all writes to e-conomic
-    TICKET_ECONOMIC_DRY_RUN: bool = True    # 🚨 SAFETY: Log without executing
-    TICKET_ECONOMIC_AUTO_EXPORT: bool = False  # Auto-export billable worklog
-    
-    # Email System Configuration
-    EMAIL_TO_TICKET_ENABLED: bool = False  # 🚨 SAFETY: Disable auto-processing until configured
-    
-    # Email Fetching (IMAP)
-    USE_GRAPH_API: bool = False  # Use Microsoft Graph API instead of IMAP (preferred)
-    IMAP_SERVER: str = "outlook.office365.com"
-    IMAP_PORT: int = 993
-    IMAP_USE_SSL: bool = True
-    IMAP_USERNAME: str = ""
-    IMAP_PASSWORD: str = ""
-    IMAP_FOLDER: str = "INBOX"
-    IMAP_READ_ONLY: bool = True  # 🚨 SAFETY: Never mark emails as read or modify mailbox
-    
-    # Microsoft Graph API (OAuth2)
-    GRAPH_TENANT_ID: str = ""
-    GRAPH_CLIENT_ID: str = ""
-    GRAPH_CLIENT_SECRET: str = ""
-    GRAPH_USER_EMAIL: str = ""  # Email account to monitor
-    
-    # Email Processing
-    EMAIL_PROCESS_INTERVAL_MINUTES: int = 5  # Background job frequency
-    EMAIL_MAX_FETCH_PER_RUN: int = 50  # Limit emails per processing cycle
-    EMAIL_RETENTION_DAYS: int = 90  # Days to keep emails before soft delete
-    
-    # Email Classification (AI)
-    EMAIL_AI_ENABLED: bool = True
-    EMAIL_AI_CONFIDENCE_THRESHOLD: float = 0.7  # Minimum confidence for auto-processing
-    EMAIL_AUTO_CLASSIFY: bool = True  # Run AI classification on new emails
-    
-    # Email Rules Engine (DEPRECATED - Use workflows instead)
-    EMAIL_RULES_ENABLED: bool = False  # 🚨 LEGACY: Disabled by default, use EMAIL_WORKFLOWS_ENABLED instead
-    EMAIL_RULES_AUTO_PROCESS: bool = False  # 🚨 SAFETY: Require manual approval initially
-    
-    # Email Workflows (RECOMMENDED)
-    EMAIL_WORKFLOWS_ENABLED: bool = True  # Enable automated workflows based on classification (replaces rules)
-    
-    # Company Info
-    OWN_CVR: str = "29522790"  # BMC Denmark ApS - ignore when detecting vendors
-    
-    # File Upload
-    UPLOAD_DIR: str = "uploads"
-    MAX_FILE_SIZE_MB: int = 50
-    ALLOWED_EXTENSIONS: List[str] = [".pdf", ".png", ".jpg", ".jpeg", ".txt", ".csv"]
-    
-    # Module System Configuration
-    MODULES_ENABLED: bool = True  # Enable/disable entire module system
-    MODULES_DIR: str = "app/modules"  # Directory for dynamic modules
-    MODULES_AUTO_RELOAD: bool = True  # Hot-reload modules on changes (dev only)
-    
-    # Backup System Configuration
-    # Safety switches (default to safe mode)
-    BACKUP_ENABLED: bool = False  # 🚨 SAFETY: Disable backups until explicitly enabled
-    BACKUP_DRY_RUN: bool = True  # 🚨 SAFETY: Log operations without executing
-    BACKUP_READ_ONLY: bool = True  # 🚨 SAFETY: Allow reads but block destructive operations
-    
-    # Backup formats
-    DB_DAILY_FORMAT: str = "dump"  # dump (compressed) or sql (plain text)
-    DB_MONTHLY_FORMAT: str = "sql"  # Monthly backups use plain SQL for readability
-    
-    # Backup scope
-    BACKUP_INCLUDE_UPLOADS: bool = True  # Include uploads/ directory
-    BACKUP_INCLUDE_LOGS: bool = True  # Include logs/ directory
-    BACKUP_INCLUDE_DATA: bool = True  # Include data/ directory (templates, configs)
-    
-    # Storage configuration
-    BACKUP_STORAGE_PATH: str = "/opt/backups"  # Production: /opt/backups, Dev: ./backups
-    BACKUP_MAX_SIZE_GB: int = 50  # Maximum total backup storage size
-    STORAGE_WARNING_THRESHOLD_PCT: int = 80  # Warn when storage exceeds this percentage
-    
-    # Rotation policy
-    RETENTION_DAYS: int = 30  # Keep daily backups for 30 days
-    MONTHLY_KEEP_MONTHS: int = 12  # Keep monthly backups for 12 months
-    
-    # Offsite configuration (SFTP/SSH)
-    OFFSITE_ENABLED: bool = False  # 🚨 SAFETY: Disable offsite uploads until configured
-    OFFSITE_WEEKLY_DAY: str = "sunday"  # Day for weekly offsite upload (monday-sunday)
-    OFFSITE_RETRY_MAX_ATTEMPTS: int = 3  # Maximum retry attempts for failed uploads
-    OFFSITE_RETRY_DELAY_HOURS: int = 1  # Hours between retry attempts
-    SFTP_HOST: str = ""  # SFTP server hostname or IP
-    SFTP_PORT: int = 22  # SFTP server port
-    SFTP_USER: str = ""  # SFTP username
-    SFTP_PASSWORD: str = ""  # SFTP password (if not using SSH key)
-    SSH_KEY_PATH: str = ""  # Path to SSH private key (preferred over password)
-    SFTP_REMOTE_PATH: str = "/backups/bmc_hub"  # Remote directory for backups
-    
-    # Notification configuration (Mattermost)
-    MATTERMOST_ENABLED: bool = False  # 🚨 SAFETY: Disable until webhook configured
-    MATTERMOST_WEBHOOK_URL: str = ""  # Mattermost incoming webhook URL
-    MATTERMOST_CHANNEL: str = "backups"  # Channel name for backup notifications
-    NOTIFY_ON_FAILURE: bool = True  # Send notification on backup/offsite failures
-    NOTIFY_ON_SUCCESS_OFFSITE: bool = True  # Send notification on successful offsite upload
     
     class Config:
         env_file = ".env"
         case_sensitive = True
-        extra = "ignore"  # Ignore extra fields from .env
 
 
 settings = Settings()
-
-
-def get_module_config(module_name: str, key: str, default=None):
-    """
-    Hent modul-specifik konfiguration fra miljøvariabel
-    
-    Pattern: MODULES__{MODULE_NAME}__{KEY}
-    Eksempel: MODULES__MY_MODULE__API_KEY
-    
-    Args:
-        module_name: Navn på modul (fx "my_module")
-        key: Config key (fx "API_KEY")
-        default: Default værdi hvis ikke sat
-        
-    Returns:
-        Konfigurationsværdi eller default
-    """
-    import os
-    env_key = f"MODULES__{module_name.upper()}__{key.upper()}"
-    return os.getenv(env_key, default)

app/core/database.py

@@ -55,37 +55,21 @@ def get_db():
         release_db_connection(conn)
 
 
-def execute_query(query: str, params: Optional[tuple] = None, fetchone: bool = False):
+def execute_query(query: str, params: tuple = None, fetch: bool = True):
-    """
+    """Execute a SQL query and return results"""
-    Execute a SQL query and return results
-    
-    Args:
-        query: SQL query string
-        params: Query parameters tuple
-        fetchone: If True, return single row dict, otherwise list of dicts
-        
-    Returns:
-        Single dict if fetchone=True, otherwise list of dicts
-    """
     conn = get_db_connection()
     try:
         with conn.cursor(cursor_factory=RealDictCursor) as cursor:
-            cursor.execute(query, params or ())
+            cursor.execute(query, params)
             
-            # Check if this is a write operation (INSERT, UPDATE, DELETE)
+            # Auto-detect write operations and commit
             query_upper = query.strip().upper()
-            is_write = any(query_upper.startswith(cmd) for cmd in ['INSERT', 'UPDATE', 'DELETE'])
+            if query_upper.startswith(('INSERT', 'UPDATE', 'DELETE')):
+                conn.commit()
             
-            if fetchone:
+            if fetch:
-                row = cursor.fetchone()
+                return cursor.fetchall()
-                if is_write:
+            return cursor.rowcount
-                    conn.commit()
-                return dict(row) if row else None
-            else:
-                rows = cursor.fetchall()
-                if is_write:
-                    conn.commit()
-                return [dict(row) for row in rows]
     except Exception as e:
         conn.rollback()
         logger.error(f"Query error: {e}")
@@ -94,35 +78,15 @@ def execute_query(query: str, params: Optional[tuple] = None, fetchone: bool = F
         release_db_connection(conn)
 
 
-def execute_insert(query: str, params: tuple = ()) -> Optional[int]:
+def execute_insert(query: str, params: tuple = None):
-    """
+    """Execute INSERT query and return new ID"""
-    Execute an INSERT query and return last row id
-    
-    Args:
-        query: SQL INSERT query (will add RETURNING id if not present)
-        params: Query parameters tuple
-    
-    Returns:
-        Last inserted row ID or None
-    """
     conn = get_db_connection()
     try:
         with conn.cursor(cursor_factory=RealDictCursor) as cursor:
-            # PostgreSQL requires RETURNING clause
-            if "RETURNING" not in query.upper():
-                query = query.rstrip(";") + " RETURNING id"
             cursor.execute(query, params)
-            result = cursor.fetchone()
             conn.commit()
-            
+            result = cursor.fetchone()
-            # If result exists, return the first column value (typically ID)
+            return result['id'] if result and 'id' in result else None
-            if result:
-                # If it's a dict, get first value
-                if isinstance(result, dict):
-                    return list(result.values())[0]
-                # If it's a tuple/list, get first element
-                return result[0]
-            return None
     except Exception as e:
         conn.rollback()
         logger.error(f"Insert error: {e}")
@@ -131,24 +95,14 @@ def execute_insert(query: str, params: tuple = ()) -> Optional[int]:
         release_db_connection(conn)
 
 
-def execute_update(query: str, params: tuple = ()) -> int:
+def execute_update(query: str, params: tuple = None):
-    """
+    """Execute UPDATE/DELETE query and return affected rows"""
-    Execute an UPDATE/DELETE query and return affected rows
-    
-    Args:
-        query: SQL UPDATE/DELETE query
-        params: Query parameters tuple
-    
-    Returns:
-        Number of affected rows
-    """
     conn = get_db_connection()
     try:
         with conn.cursor(cursor_factory=RealDictCursor) as cursor:
             cursor.execute(query, params)
-            rowcount = cursor.rowcount
             conn.commit()
-            return rowcount
+            return cursor.rowcount
     except Exception as e:
         conn.rollback()
         logger.error(f"Update error: {e}")
@@ -157,66 +111,7 @@ def execute_update(query: str, params: tuple = ()) -> int:
         release_db_connection(conn)
 
 
-def execute_module_migration(module_name: str, migration_sql: str) -> bool:
+def execute_query_single(query: str, params: tuple = None):
-    """
+    """Execute query and return single row (backwards compatibility for fetchone=True)"""
-    Kør en migration for et specifikt modul
+    result = execute_query(query, params)
-    
+    return result[0] if result and len(result) > 0 else None
-    Args:
-        module_name: Navn på modulet
-        migration_sql: SQL migration kode
-        
-    Returns:
-        True hvis success, False ved fejl
-    """
-    conn = get_db_connection()
-    try:
-        with conn.cursor(cursor_factory=RealDictCursor) as cursor:
-            # Sikr at module_migrations tabel eksisterer
-            cursor.execute("""
-                CREATE TABLE IF NOT EXISTS module_migrations (
-                    id SERIAL PRIMARY KEY,
-                    module_name VARCHAR(100) NOT NULL,
-                    migration_name VARCHAR(255) NOT NULL,
-                    applied_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
-                    success BOOLEAN DEFAULT TRUE,
-                    error_message TEXT,
-                    UNIQUE(module_name, migration_name)
-                )
-            """)
-            
-            # Kør migration
-            cursor.execute(migration_sql)
-            conn.commit()
-            
-            logger.info(f"✅ Migration for {module_name} success")
-            return True
-            
-    except Exception as e:
-        conn.rollback()
-        logger.error(f"❌ Migration failed for {module_name}: {e}")
-        return False
-    finally:
-        release_db_connection(conn)
-
-
-def check_module_table_exists(table_name: str) -> bool:
-    """
-    Check om en modul tabel eksisterer
-    
-    Args:
-        table_name: Tabel navn (fx "my_module_customers")
-        
-    Returns:
-        True hvis tabellen eksisterer
-    """
-    query = """
-        SELECT EXISTS (
-            SELECT FROM information_schema.tables 
-            WHERE table_schema = 'public' 
-            AND table_name = %s
-        )
-    """
-    result = execute_query(query, (table_name,), fetchone=True)
-    if result and isinstance(result, dict):
-        return result.get('exists', False)
-    return False

app/customers/backend/router.py

@@ -9,7 +9,7 @@ from typing import List, Optional, Dict
 from pydantic import BaseModel
 import logging
 
-from app.core.database import execute_query, execute_insert, execute_update
+from app.core.database import execute_query, execute_query_single
 from app.services.cvr_service import get_cvr_service
 
 logger = logging.getLogger(__name__)
@@ -82,13 +82,24 @@ async def list_customers(
         source: Filter by source ('vtiger' or 'local')
         is_active: Filter by active status
     """
-    # Build query
+    # Build query with primary contact info
     query = """
         SELECT 
             c.*,
-            COUNT(DISTINCT cc.contact_id) as contact_count
+            COUNT(DISTINCT cc.contact_id) as contact_count,
+            CONCAT(pc.first_name, ' ', pc.last_name) as contact_name,
+            pc.email as contact_email,
+            COALESCE(pc.mobile, pc.phone) as contact_phone
         FROM customers c
         LEFT JOIN contact_companies cc ON cc.customer_id = c.id
+        LEFT JOIN LATERAL (
+            SELECT con.first_name, con.last_name, con.email, con.phone, con.mobile
+            FROM contact_companies ccomp
+            JOIN contacts con ON ccomp.contact_id = con.id
+            WHERE ccomp.customer_id = c.id
+            ORDER BY ccomp.is_primary DESC, con.id ASC
+            LIMIT 1
+        ) pc ON true
         WHERE 1=1
     """
     params = []
@@ -117,7 +128,7 @@ async def list_customers(
         params.append(is_active)
     
     query += """ 
-        GROUP BY c.id
+        GROUP BY c.id, pc.first_name, pc.last_name, pc.email, pc.phone, pc.mobile
         ORDER BY c.name 
         LIMIT %s OFFSET %s
     """
@@ -148,7 +159,7 @@ async def list_customers(
         count_query += " AND is_active = %s"
         count_params.append(is_active)
     
-    count_result = execute_query(count_query, tuple(count_params), fetchone=True)
+    count_result = execute_query_single(count_query, tuple(count_params))
     total = count_result['total'] if count_result else 0
     
     return {
@@ -163,21 +174,17 @@ async def list_customers(
 async def get_customer(customer_id: int):
     """Get single customer by ID with contact count and vTiger BMC Låst status"""
     # Get customer
-    customer = execute_query(
+    customer = execute_query_single(
         "SELECT * FROM customers WHERE id = %s",
-        (customer_id,),
+        (customer_id,))
-        fetchone=True
-    )
     
     if not customer:
         raise HTTPException(status_code=404, detail="Customer not found")
     
     # Get contact count
-    contact_count_result = execute_query(
+    contact_count_result = execute_query_single(
         "SELECT COUNT(*) as count FROM contact_companies WHERE customer_id = %s",
-        (customer_id,),
+        (customer_id,))
-        fetchone=True
-    )
     
     contact_count = contact_count_result['count'] if contact_count_result else 0
     
@@ -230,11 +237,9 @@ async def create_customer(customer: CustomerCreate):
         logger.info(f"✅ Created customer {customer_id}: {customer.name}")
         
         # Fetch and return created customer
-        created = execute_query(
+        created = execute_query_single(
             "SELECT * FROM customers WHERE id = %s",
-            (customer_id,),
+            (customer_id,))
-            fetchone=True
-        )
         return created
         
     except Exception as e:
@@ -246,11 +251,9 @@ async def create_customer(customer: CustomerCreate):
 async def update_customer(customer_id: int, update: CustomerUpdate):
     """Update customer information"""
     # Verify customer exists
-    existing = execute_query(
+    existing = execute_query_single(
         "SELECT id FROM customers WHERE id = %s",
-        (customer_id,),
+        (customer_id,))
-        fetchone=True
-    )
     if not existing:
         raise HTTPException(status_code=404, detail="Customer not found")
     
@@ -275,11 +278,9 @@ async def update_customer(customer_id: int, update: CustomerUpdate):
         logger.info(f"✅ Updated customer {customer_id}")
         
         # Fetch and return updated customer
-        updated = execute_query(
+        updated = execute_query_single(
             "SELECT * FROM customers WHERE id = %s",
-            (customer_id,),
+            (customer_id,))
-            fetchone=True
-        )
         return updated
         
     except Exception as e:
@@ -294,11 +295,9 @@ async def lock_customer_subscriptions(customer_id: int, lock_request: dict):
         locked = lock_request.get('locked', False)
         
         # Get customer
-        customer = execute_query(
+        customer = execute_query_single(
             "SELECT id, name FROM customers WHERE id = %s",
-            (customer_id,),
+            (customer_id,))
-            fetchone=True
-        )
         
         if not customer:
             raise HTTPException(status_code=404, detail="Customer not found")
@@ -327,7 +326,7 @@ async def lock_customer_subscriptions(customer_id: int, lock_request: dict):
 @router.get("/customers/{customer_id}/contacts")
 async def get_customer_contacts(customer_id: int):
     """Get all contacts for a specific customer"""
-    rows = execute_query("""
+    rows = execute_query_single("""
         SELECT 
             c.*,
             cc.is_primary,
@@ -348,9 +347,7 @@ async def create_customer_contact(customer_id: int, contact: ContactCreate):
     # Verify customer exists
     customer = execute_query(
         "SELECT id FROM customers WHERE id = %s",
-        (customer_id,),
+        (customer_id,))
-        fetchone=True
-    )
     if not customer:
         raise HTTPException(status_code=404, detail="Customer not found")
     
@@ -383,11 +380,9 @@ async def create_customer_contact(customer_id: int, contact: ContactCreate):
         logger.info(f"✅ Created contact {contact_id} for customer {customer_id}")
         
         # Fetch and return created contact
-        created = execute_query(
+        created = execute_query_single(
             "SELECT * FROM contacts WHERE id = %s",
-            (contact_id,),
+            (contact_id,))
-            fetchone=True
-        )
         return created
         
     except Exception as e:
@@ -420,11 +415,9 @@ async def get_customer_subscriptions(customer_id: int):
     from app.services.vtiger_service import get_vtiger_service
     
     # Get customer with vTiger ID
-    customer = execute_query(
+    customer = execute_query_single(
         "SELECT id, name, vtiger_id FROM customers WHERE id = %s",
-        (customer_id,),
+        (customer_id,))
-        fetchone=True
-    )
     
     if not customer:
         raise HTTPException(status_code=404, detail="Customer not found")
@@ -506,20 +499,29 @@ async def get_customer_subscriptions(customer_id: int):
                         # Note: Simply-CRM returns one row per line item, so we need to group them
                         query = f"SELECT * FROM SalesOrder WHERE account_id='{simplycrm_account_id}';"
                         all_simplycrm_orders = await simplycrm.query(query)
+                        logger.info(f"🔍 Simply-CRM raw query returned {len(all_simplycrm_orders or [])} orders for account {simplycrm_account_id}")
                         
                         # Group line items by order ID
                         # Filter: Only include orders with recurring_frequency (otherwise not subscription)
                         orders_dict = {}
+                        filtered_closed = 0
+                        filtered_no_freq = 0
                         for row in (all_simplycrm_orders or []):
                             status = row.get('sostatus', '').lower()
                             if status in ['closed', 'cancelled']:
+                                filtered_closed += 1
+                                logger.debug(f"  ⏭️ Skipping closed order: {row.get('subject', 'N/A')} ({status})")
                                 continue
                             
                             # MUST have recurring_frequency to be a subscription
                             recurring_frequency = row.get('recurring_frequency', '').strip()
                             if not recurring_frequency:
+                                filtered_no_freq += 1
+                                logger.debug(f"  ⏭️ Skipping order without frequency: {row.get('subject', 'N/A')}")
                                 continue
                             
+                            logger.info(f"  ✅ Including order: {row.get('subject', 'N/A')} - {recurring_frequency} ({status})")
+                            
                             order_id = row.get('id')
                             if order_id not in orders_dict:
                                 # First occurrence - create order object
@@ -548,7 +550,7 @@ async def get_customer_subscriptions(customer_id: int):
                                 })
                         
                         simplycrm_sales_orders = list(orders_dict.values())
-                        logger.info(f"📥 Found {len(simplycrm_sales_orders)} unique open sales orders in Simply-CRM")
+                        logger.info(f"📥 Found {len(simplycrm_sales_orders)} unique recurring orders in Simply-CRM (filtered out: {filtered_closed} closed, {filtered_no_freq} without frequency)")
                     else:
                         logger.info(f"ℹ️ No Simply-CRM account found for '{customer_name}'")
         except Exception as e:
@@ -608,9 +610,7 @@ async def create_subscription(customer_id: int, subscription: SubscriptionCreate
         # Get customer's vTiger ID
         customer = execute_query(
             "SELECT vtiger_id FROM customers WHERE id = %s",
-            (customer_id,),
+            (customer_id,))
-            fetchone=True
-        )
         
         if not customer or not customer.get('vtiger_id'):
             raise HTTPException(status_code=404, detail="Customer not linked to vTiger")
@@ -686,11 +686,9 @@ async def delete_subscription(subscription_id: str, customer_id: int = None):
     try:
         # Check if subscriptions are locked for this customer (if customer_id provided)
         if customer_id:
-            customer = execute_query(
+            customer = execute_query_single(
                 "SELECT subscriptions_locked FROM customers WHERE id = %s",
-                (customer_id,),
+                (customer_id,))
-                fetchone=True
-            )
             if customer and customer.get('subscriptions_locked'):
                 raise HTTPException(
                     status_code=403, 

app/customers/backend/views.py

@@ -8,7 +8,7 @@ templates = Jinja2Templates(directory="app")
 @router.get("/customers", response_class=HTMLResponse)
 async def customers_page(request: Request):
     """
-    Render the customers list page
+    Render the customers page
     """
     return templates.TemplateResponse("customers/frontend/customers.html", {"request": request})
 

app/customers/frontend/customer_detail.html

@@ -215,7 +215,7 @@
                 </li>
                 <li class="nav-item">
                     <a class="nav-link" data-bs-toggle="tab" href="#subscriptions">
-                        <i class="bi bi-arrow-repeat"></i>Abonnementer
+                        <i class="bi bi-arrow-repeat"></i>Abonnnents tjek
                     </a>
                 </li>
                 <li class="nav-item">
@@ -353,7 +353,7 @@
         <!-- Subscriptions Tab -->
         <div class="tab-pane fade" id="subscriptions">
             <div class="d-flex justify-content-between align-items-center mb-4">
-                <h5 class="fw-bold mb-0">Abonnementer & Salgsordre</h5>
+                <h5 class="fw-bold mb-0">Abonnnents tjek</h5>
                 <div class="btn-group">
                     <button class="btn btn-success btn-sm" onclick="showCreateSubscriptionModal()">
                         <i class="bi bi-plus-circle me-2"></i>Opret Abonnement
@@ -860,11 +860,13 @@ function renderSalesOrdersList(orders) {
         const lineItems = order.lineItems || [];
         const hasLineItems = Array.isArray(lineItems) && lineItems.length > 0;
         const total = parseFloat(order.hdnGrandTotal || 0);
+        const recordId = order.id.includes('x') ? order.id.split('x')[1] : order.id;
+        const simplycrmUrl = `https://bmcnetworks.simply-crm.dk/index.php?module=SalesOrder&view=Detail&record=${recordId}`;
         
         return `
         <div class="subscription-item border rounded p-3 mb-3 bg-white shadow-sm">
-            <div class="d-flex justify-content-between align-items-start mb-2" style="cursor: pointer;" onclick="toggleLineItems('${itemId}')">
+            <div class="d-flex justify-content-between align-items-start mb-2">
-                <div class="flex-grow-1">
+                <div class="flex-grow-1" style="cursor: pointer;" onclick="toggleLineItems('${itemId}')">
                     <div class="fw-bold d-flex align-items-center">
                         <i class="bi bi-chevron-right me-2 text-success" id="${itemId}-icon" style="font-size: 0.8rem;"></i>
                         ${escapeHtml(order.subject || order.salesorder_no || 'Unnamed')}
@@ -874,14 +876,23 @@ function renderSalesOrdersList(orders) {
                     </div>
                 </div>
                 <div class="text-end ms-3">
-                    <div class="badge bg-${getStatusColor(order.sostatus)} mb-1">${escapeHtml(order.sostatus || 'Open')}</div>
+                    <div class="btn-group btn-group-sm mb-2" role="group">
-                    <div class="fw-bold text-success">${total.toFixed(2)} DKK</div>
+                        <a href="${simplycrmUrl}" target="_blank" class="btn btn-outline-success" title="Åbn i Simply-CRM">
+                            <i class="bi bi-box-arrow-up-right"></i> Simply-CRM
+                        </a>
+                    </div>
+                    <div>
+                        <div class="badge bg-${getStatusColor(order.sostatus)} mb-1">${escapeHtml(order.sostatus || 'Open')}</div>
+                        <div class="fw-bold text-success">${total.toFixed(2)} DKK</div>
+                    </div>
                 </div>
             </div>
             
             <div class="d-flex gap-2 flex-wrap small text-muted mt-2">
                 ${order.recurring_frequency ? `<span class="badge bg-light text-dark"><i class="bi bi-arrow-repeat me-1"></i>${escapeHtml(order.recurring_frequency)}</span>` : ''}
-                ${order.last_recurring_date ? `<span class="badge bg-info text-dark"><i class="bi bi-calendar-check me-1"></i>Last: ${formatDate(order.last_recurring_date)}</span>` : ''}
+                ${order.last_recurring_date ? `<span class="badge bg-info text-dark"><i class="bi bi-calendar-check me-1"></i>Sidste: ${formatDate(order.last_recurring_date)}</span>` : ''}
+                ${order.start_period && order.end_period ? `<span class="badge bg-light text-dark"><i class="bi bi-calendar-range me-1"></i>${formatDate(order.start_period)} - ${formatDate(order.end_period)}</span>` : ''}
+                ${order.start_period && !order.end_period ? `<span class="badge bg-light text-dark"><i class="bi bi-calendar-check me-1"></i>Start: ${formatDate(order.start_period)}</span>` : ''}
             </div>
             
             ${hasLineItems ? `

app/customers/frontend/customers.html

@@ -12,7 +12,6 @@
         border-radius: 20px;
         font-size: 0.9rem;
         transition: all 0.2s;
-        cursor: pointer;
     }
 
     .filter-btn:hover, .filter-btn.active {
@@ -20,38 +19,6 @@
         color: white;
         border-color: var(--accent);
     }
-    
-    .customer-avatar {
-        width: 40px;
-        height: 40px;
-        border-radius: 8px;
-        background: var(--accent-light);
-        color: var(--accent);
-        display: flex;
-        align-items: center;
-        justify-content: center;
-        font-weight: bold;
-        font-size: 0.9rem;
-    }
-    
-    .pagination-btn {
-        border: 1px solid rgba(0,0,0,0.1);
-        padding: 0.5rem 1rem;
-        background: var(--bg-card);
-        color: var(--text-primary);
-        cursor: pointer;
-        transition: all 0.2s;
-    }
-    
-    .pagination-btn:hover:not(:disabled) {
-        background: var(--accent-light);
-        border-color: var(--accent);
-    }
-    
-    .pagination-btn:disabled {
-        opacity: 0.5;
-        cursor: not-allowed;
-    }
 </style>
 {% endblock %}
 
@@ -62,29 +29,16 @@
             <p class="text-muted mb-0">Administrer dine kunder</p>
         </div>
         <div class="d-flex gap-3">
-            <input type="text" id="searchInput" class="header-search" placeholder="Søg kunde, CVR, email...">
+            <input type="text" id="searchInput" class="header-search" placeholder="Søg kunde...">
-            <button class="btn btn-primary" onclick="showCreateCustomerModal()">
+            <button class="btn btn-primary"><i class="bi bi-plus-lg me-2"></i>Opret Kunde</button>
-                <i class="bi bi-plus-lg me-2"></i>Opret Kunde
-            </button>
         </div>
     </div>
 
-    <div class="mb-4 d-flex gap-2 flex-wrap">
+    <div class="mb-4 d-flex gap-2">
-        <button class="filter-btn active" data-filter="all" onclick="setFilter('all')">
+        <button class="filter-btn active">Alle Kunder</button>
-            Alle Kunder <span id="countAll" class="ms-1"></span>
+        <button class="filter-btn">Aktive</button>
-        </button>
+        <button class="filter-btn">Inaktive</button>
-        <button class="filter-btn" data-filter="active" onclick="setFilter('active')">
+        <button class="filter-btn">VIP</button>
-            Aktive <span id="countActive" class="ms-1"></span>
-        </button>
-        <button class="filter-btn" data-filter="inactive" onclick="setFilter('inactive')">
-            Inaktive <span id="countInactive" class="ms-1"></span>
-        </button>
-        <button class="filter-btn" data-filter="vtiger" onclick="setFilter('vtiger')">
-            <i class="bi bi-cloud me-1"></i>vTiger
-        </button>
-        <button class="filter-btn" data-filter="local" onclick="setFilter('local')">
-            <i class="bi bi-hdd me-1"></i>Lokal
-        </button>
     </div>
 
     <div class="card p-4">
@@ -93,17 +47,16 @@
                 <thead>
                     <tr>
                         <th>Virksomhed</th>
-                        <th>Kontakt Info</th>
+                        <th>Kontakt</th>
                         <th>CVR</th>
-                        <th>Kilde</th>
                         <th>Status</th>
-                        <th>Kontakter</th>
+                        <th>E-mail</th>
                         <th class="text-end">Handlinger</th>
                     </tr>
                 </thead>
                 <tbody id="customersTableBody">
                     <tr>
-                        <td colspan="7" class="text-center py-5">
+                        <td colspan="6" class="text-center py-5">
                             <div class="spinner-border text-primary" role="status">
                                 <span class="visually-hidden">Loading...</span>
                             </div>
@@ -112,407 +65,181 @@
                 </tbody>
             </table>
         </div>
-        
+        <div class="d-flex justify-content-between align-items-center mt-3">
-        <!-- Pagination -->
+            <div class="text-muted" id="customerCount">Loading...</div>
-        <div class="d-flex justify-content-between align-items-center mt-4">
+            <nav>
-            <div class="text-muted small">
+                <ul class="pagination mb-0" id="pagination"></ul>
-                Viser <span id="showingStart">0</span>-<span id="showingEnd">0</span> af <span id="totalCount">0</span> kunder
+            </nav>
-            </div>
-            <div class="d-flex gap-2">
-                <button class="pagination-btn" id="prevBtn" onclick="previousPage()">
-                    <i class="bi bi-chevron-left"></i> Forrige
-                </button>
-                <button class="pagination-btn" id="nextBtn" onclick="nextPage()">
-                    Næste <i class="bi bi-chevron-right"></i>
-                </button>
-            </div>
         </div>
     </div>
-    
-    <!-- Create Customer Modal -->
-    <div class="modal fade" id="createCustomerModal" tabindex="-1">
-        <div class="modal-dialog modal-lg">
-            <div class="modal-content">
-                <div class="modal-header">
-                    <h5 class="modal-title">Opret Ny Kunde</h5>
-                    <button type="button" class="btn-close" data-bs-dismiss="modal"></button>
-                </div>
-                <div class="modal-body">
-                    <form id="createCustomerForm">
-                        <!-- CVR Lookup Section -->
-                        <div class="mb-4">
-                            <label class="form-label">CVR-nummer</label>
-                            <div class="input-group">
-                                <input type="text" class="form-control" id="cvrInput" placeholder="12345678" maxlength="8">
-                                <button class="btn btn-primary" type="button" id="cvrLookupBtn" onclick="lookupCVR()">
-                                    <i class="bi bi-search me-2"></i>Søg CVR
-                                </button>
-                            </div>
-                            <div class="form-text">Indtast CVR-nummer for automatisk udfyldning</div>
-                            <div id="cvrLookupStatus" class="mt-2"></div>
-                        </div>
-                        
-                        <hr class="my-4">
-                        
-                        <div class="row g-3">
-                            <div class="col-md-12">
-                                <label class="form-label">Virksomhedsnavn <span class="text-danger">*</span></label>
-                                <input type="text" class="form-control" id="nameInput" required>
-                            </div>
-                            
-                            <div class="col-md-8">
-                                <label class="form-label">Adresse</label>
-                                <input type="text" class="form-control" id="addressInput">
-                            </div>
-                            
-                            <div class="col-md-4">
-                                <label class="form-label">Postnummer</label>
-                                <input type="text" class="form-control" id="postalCodeInput">
-                            </div>
-                            
-                            <div class="col-md-6">
-                                <label class="form-label">By</label>
-                                <input type="text" class="form-control" id="cityInput">
-                            </div>
-                            
-                            <div class="col-md-6">
-                                <label class="form-label">Email</label>
-                                <input type="email" class="form-control" id="emailInput">
-                            </div>
-                            
-                            <div class="col-md-6">
-                                <label class="form-label">Telefon</label>
-                                <input type="text" class="form-control" id="phoneInput">
-                            </div>
-                            
-                            <div class="col-md-6">
-                                <label class="form-label">Hjemmeside</label>
-                                <input type="url" class="form-control" id="websiteInput" placeholder="https://">
-                            </div>
-                            
-                            <div class="col-12">
-                                <div class="form-check">
-                                    <input class="form-check-input" type="checkbox" id="isActiveInput" checked>
-                                    <label class="form-check-label" for="isActiveInput">
-                                        Aktiv kunde
-                                    </label>
-                                </div>
-                            </div>
-                        </div>
-                    </form>
-                </div>
-                <div class="modal-footer">
-                    <button type="button" class="btn btn-secondary" data-bs-dismiss="modal">Annuller</button>
-                    <button type="button" class="btn btn-primary" onclick="createCustomer()">
-                        <i class="bi bi-plus-lg me-2"></i>Opret Kunde
-                    </button>
-                </div>
-            </div>
-        </div>
-    </div>
-{% endblock %}
 
-{% block extra_js %}
 <script>
-let currentPage = 0;
+let currentPage = 1;
-let pageSize = 20;
+const pageSize = 50;
-let currentFilter = 'all';
-let searchQuery = '';
 let totalCustomers = 0;
+let searchTerm = '';
+let searchTimeout = null;
 
 // Load customers on page load
 document.addEventListener('DOMContentLoaded', () => {
     loadCustomers();
     
+    // Setup search with debounce
     const searchInput = document.getElementById('searchInput');
-    
-    // Search with debounce
-    let searchTimeout;
     searchInput.addEventListener('input', (e) => {
         clearTimeout(searchTimeout);
         searchTimeout = setTimeout(() => {
-            searchQuery = e.target.value;
+            searchTerm = e.target.value;
-            currentPage = 0;
+            loadCustomers(1);
-            console.log('🔍 Searching for:', searchQuery);
-            loadCustomers();
         }, 300);
     });
 });
 
-// Cmd+K / Ctrl+K keyboard shortcut (outside DOMContentLoaded so it works everywhere)
+async function loadCustomers(page = 1) {
-document.addEventListener('keydown', (e) => {
+    currentPage = page;
-    if ((e.metaKey || e.ctrlKey) && e.key === 'k') {
+    const offset = (page - 1) * pageSize;
-        e.preventDefault();
-        const searchInput = document.getElementById('searchInput');
-        if (searchInput) {
-            searchInput.focus();
-            searchInput.select();
-        }
-    }
-});
-
-function setFilter(filter) {
-    currentFilter = filter;
-    currentPage = 0;
-    
-    // Update active button
-    document.querySelectorAll('.filter-btn').forEach(btn => {
-        btn.classList.remove('active');
-    });
-    event.target.classList.add('active');
-    
-    loadCustomers();
-}
-
-async function loadCustomers() {
-    const tbody = document.getElementById('customersTableBody');
-    tbody.innerHTML = '<tr><td colspan="7" class="text-center py-5"><div class="spinner-border text-primary"></div></td></tr>';
     
     try {
-        // Build query parameters
+        let url = `/api/v1/customers?limit=${pageSize}&offset=${offset}`;
-        let params = new URLSearchParams({
+        if (searchTerm) {
-            limit: pageSize,
+            url += `&search=${encodeURIComponent(searchTerm)}`;
-            offset: currentPage * pageSize
-        });
-        
-        if (searchQuery) {
-            params.append('search', searchQuery);
-            console.log('📤 Sending search query:', searchQuery);
         }
-        
+        const response = await fetch(url);
-        if (currentFilter === 'active') {
-            params.append('is_active', 'true');
-        } else if (currentFilter === 'inactive') {
-            params.append('is_active', 'false');
-        } else if (currentFilter === 'vtiger' || currentFilter === 'local') {
-            params.append('source', currentFilter);
-        }
-        
-        const response = await fetch(`/api/v1/customers?${params}`);
         const data = await response.json();
         
         totalCustomers = data.total;
-        displayCustomers(data.customers);
+        renderCustomers(data.customers);
-        updatePagination(data.total);
+        renderPagination();
+        updateCount();
         
     } catch (error) {
-        console.error('Failed to load customers:', error);
+        console.error('Error loading customers:', error);
-        tbody.innerHTML = '<tr><td colspan="7" class="text-center py-5 text-danger">Kunne ikke indlæse kunder</td></tr>';
+        document.getElementById('customersTableBody').innerHTML = `
+            <tr><td colspan="6" class="text-center text-danger py-5">
+                ❌ Fejl ved indlæsning: ${error.message}
+            </td></tr>
+        `;
     }
 }
 
-function displayCustomers(customers) {
+function renderCustomers(customers) {
     const tbody = document.getElementById('customersTableBody');
     
     if (!customers || customers.length === 0) {
-        tbody.innerHTML = '<tr><td colspan="7" class="text-center py-5 text-muted">Ingen kunder fundet</td></tr>';
+        tbody.innerHTML = `
+            <tr><td colspan="6" class="text-center text-muted py-5">
+                Ingen kunder fundet
+            </td></tr>
+        `;
         return;
     }
     
     tbody.innerHTML = customers.map(customer => {
-        const initials = getInitials(customer.name);
+        const initials = customer.name ? customer.name.split(' ').map(n => n[0]).join('').substring(0, 2).toUpperCase() : '??';
-        const statusBadge = customer.is_active 
+        const statusBadge = customer.is_active ? 
-            ? '<span class="badge bg-success bg-opacity-10 text-success">Aktiv</span>'
+            '<span class="badge bg-success bg-opacity-10 text-success">Aktiv</span>' :
-            : '<span class="badge bg-secondary bg-opacity-10 text-secondary">Inaktiv</span>';
+            '<span class="badge bg-secondary bg-opacity-10 text-secondary">Inaktiv</span>';
-        
-        const sourceBadge = customer.vtiger_id
-            ? '<span class="badge bg-primary bg-opacity-10 text-primary"><i class="bi bi-cloud me-1"></i>vTiger</span>'
-            : '<span class="badge bg-secondary bg-opacity-10 text-secondary"><i class="bi bi-hdd me-1"></i>Lokal</span>';
-        
-        const contactCount = customer.contact_count || 0;
         
         return `
-            <tr style="cursor: pointer;" onclick="viewCustomer(${customer.id})">
+            <tr onclick="window.location.href='/customers/${customer.id}'" style="cursor: pointer;">
                 <td>
                     <div class="d-flex align-items-center">
-                        <div class="customer-avatar me-3">${initials}</div>
+                        <div class="rounded bg-light d-flex align-items-center justify-content-center me-3 fw-bold" 
+                             style="width: 40px; height: 40px; color: var(--accent);">
+                            ${initials}
+                        </div>
                         <div>
-                            <div class="fw-bold">${escapeHtml(customer.name)}</div>
+                            <div class="fw-bold">${customer.name || '-'}</div>
-                            <div class="small text-muted">${customer.city || customer.address || '-'}</div>
+                            <div class="small text-muted">${customer.address || '-'}</div>
                         </div>
                     </div>
                 </td>
                 <td>
-                    <div class="fw-medium">${customer.email || '-'}</div>
+                    <div class="fw-medium">${customer.contact_name || '-'}</div>
-                    <div class="small text-muted">${customer.phone || '-'}</div>
+                    <div class="small text-muted">${customer.contact_phone || '-'}</div>
                 </td>
                 <td class="text-muted">${customer.cvr_number || '-'}</td>
-                <td>${sourceBadge}</td>
                 <td>${statusBadge}</td>
-                <td>
+                <td class="text-muted">${customer.email || '-'}</td>
-                    <span class="badge bg-light text-dark border">
-                        <i class="bi bi-person me-1"></i>${contactCount}
-                    </span>
-                </td>
                 <td class="text-end">
-                    <div class="btn-group">
+                    <button class="btn btn-sm btn-outline-primary" 
-                        <button class="btn btn-sm btn-light" onclick="event.stopPropagation(); viewCustomer(${customer.id})">
+                            onclick="event.stopPropagation(); window.location.href='/customers/${customer.id}'"
-                            <i class="bi bi-eye"></i>
+                            title="Se detaljer">
-                        </button>
+                        <i class="bi bi-arrow-right"></i>
-                        <button class="btn btn-sm btn-light" onclick="event.stopPropagation(); editCustomer(${customer.id})">
+                    </button>
-                            <i class="bi bi-pencil"></i>
-                        </button>
-                    </div>
                 </td>
             </tr>
         `;
     }).join('');
 }
 
-function updatePagination(total) {
+function renderPagination() {
-    const start = currentPage * pageSize + 1;
+    const totalPages = Math.ceil(totalCustomers / pageSize);
-    const end = Math.min((currentPage + 1) * pageSize, total);
+    const pagination = document.getElementById('pagination');
     
-    document.getElementById('showingStart').textContent = total > 0 ? start : 0;
+    if (totalPages <= 1) {
-    document.getElementById('showingEnd').textContent = end;
+        pagination.innerHTML = '';
-    document.getElementById('totalCount').textContent = total;
-    
-    // Update buttons
-    document.getElementById('prevBtn').disabled = currentPage === 0;
-    document.getElementById('nextBtn').disabled = end >= total;
-}
-
-function previousPage() {
-    if (currentPage > 0) {
-        currentPage--;
-        loadCustomers();
-    }
-}
-
-function nextPage() {
-    if ((currentPage + 1) * pageSize < totalCustomers) {
-        currentPage++;
-        loadCustomers();
-    }
-}
-
-function viewCustomer(customerId) {
-    window.location.href = `/customers/${customerId}`;
-}
-
-function editCustomer(customerId) {
-    // TODO: Open edit modal
-    console.log('Edit customer:', customerId);
-}
-
-function showCreateCustomerModal() {
-    // Reset form
-    document.getElementById('createCustomerForm').reset();
-    document.getElementById('cvrLookupStatus').innerHTML = '';
-    document.getElementById('isActiveInput').checked = true;
-    
-    // Show modal
-    const modal = new bootstrap.Modal(document.getElementById('createCustomerModal'));
-    modal.show();
-}
-
-async function lookupCVR() {
-    const cvrInput = document.getElementById('cvrInput');
-    const cvr = cvrInput.value.trim();
-    const statusDiv = document.getElementById('cvrLookupStatus');
-    const lookupBtn = document.getElementById('cvrLookupBtn');
-    
-    if (!cvr || cvr.length !== 8) {
-        statusDiv.innerHTML = '<div class="alert alert-warning mb-0"><i class="bi bi-exclamation-triangle me-2"></i>Indtast et gyldigt 8-cifret CVR-nummer</div>';
         return;
     }
     
-    // Show loading state
+    let pages = [];
-    lookupBtn.disabled = true;
-    lookupBtn.innerHTML = '<span class="spinner-border spinner-border-sm me-2"></span>Søger...';
-    statusDiv.innerHTML = '<div class="alert alert-info mb-0"><i class="bi bi-hourglass-split me-2"></i>Henter virksomhedsoplysninger...</div>';
     
-    try {
+    // Previous button
-        const response = await fetch(`/api/v1/cvr/${cvr}`);
+    pages.push(`
-        
+        <li class="page-item ${currentPage === 1 ? 'disabled' : ''}">
-        if (!response.ok) {
+            <a class="page-link" href="#" onclick="loadCustomers(${currentPage - 1}); return false;">
-            throw new Error('CVR ikke fundet');
+                <i class="bi bi-chevron-left"></i>
+            </a>
+        </li>
+    `);
+    
+    // Page numbers (show max 7 pages)
+    let startPage = Math.max(1, currentPage - 3);
+    let endPage = Math.min(totalPages, startPage + 6);
+    
+    if (endPage - startPage < 6) {
+        startPage = Math.max(1, endPage - 6);
+    }
+    
+    if (startPage > 1) {
+        pages.push(`<li class="page-item"><a class="page-link" href="#" onclick="loadCustomers(1); return false;">1</a></li>`);
+        if (startPage > 2) {
+            pages.push(`<li class="page-item disabled"><span class="page-link">...</span></li>`);
         }
-        
-        const data = await response.json();
-        
-        // Auto-fill form fields
-        document.getElementById('nameInput').value = data.name || '';
-        document.getElementById('addressInput').value = data.address || '';
-        document.getElementById('postalCodeInput').value = data.postal_code || '';
-        document.getElementById('cityInput').value = data.city || '';
-        document.getElementById('phoneInput').value = data.phone || '';
-        document.getElementById('emailInput').value = data.email || '';
-        
-        statusDiv.innerHTML = '<div class="alert alert-success mb-0"><i class="bi bi-check-circle me-2"></i>Virksomhedsoplysninger hentet fra CVR-registeret</div>';
-        
-    } catch (error) {
-        console.error('CVR lookup failed:', error);
-        statusDiv.innerHTML = '<div class="alert alert-danger mb-0"><i class="bi bi-x-circle me-2"></i>Kunne ikke finde virksomhed med CVR-nummer ' + cvr + '</div>';
-    } finally {
-        lookupBtn.disabled = false;
-        lookupBtn.innerHTML = '<i class="bi bi-search me-2"></i>Søg CVR';
-    }
-}
-
-async function createCustomer() {
-    const name = document.getElementById('nameInput').value.trim();
-    
-    if (!name) {
-        alert('Virksomhedsnavn er påkrævet');
-        return;
     }
     
-    const customerData = {
+    for (let i = startPage; i <= endPage; i++) {
-        name: name,
+        pages.push(`
-        cvr_number: document.getElementById('cvrInput').value.trim() || null,
+            <li class="page-item ${i === currentPage ? 'active' : ''}">
-        address: document.getElementById('addressInput').value.trim() || null,
+                <a class="page-link" href="#" onclick="loadCustomers(${i}); return false;">${i}</a>
-        postal_code: document.getElementById('postalCodeInput').value.trim() || null,
+            </li>
-        city: document.getElementById('cityInput').value.trim() || null,
+        `);
-        email: document.getElementById('emailInput').value.trim() || null,
+    }
-        phone: document.getElementById('phoneInput').value.trim() || null,
-        website: document.getElementById('websiteInput').value.trim() || null,
-        is_active: document.getElementById('isActiveInput').checked
-    };
     
-    try {
+    if (endPage < totalPages) {
-        const response = await fetch('/api/v1/customers', {
+        if (endPage < totalPages - 1) {
-            method: 'POST',
+            pages.push(`<li class="page-item disabled"><span class="page-link">...</span></li>`);
-            headers: {
-                'Content-Type': 'application/json'
-            },
-            body: JSON.stringify(customerData)
-        });
-        
-        if (!response.ok) {
-            const error = await response.json();
-            throw new Error(error.detail || 'Kunne ikke oprette kunde');
         }
-        
+        pages.push(`<li class="page-item"><a class="page-link" href="#" onclick="loadCustomers(${totalPages}); return false;">${totalPages}</a></li>`);
-        const newCustomer = await response.json();
-        
-        // Close modal
-        const modal = bootstrap.Modal.getInstance(document.getElementById('createCustomerModal'));
-        modal.hide();
-        
-        // Reload customer list
-        await loadCustomers();
-        
-        // Show success message (optional)
-        alert('Kunde oprettet succesfuldt!');
-        
-    } catch (error) {
-        console.error('Failed to create customer:', error);
-        alert('Fejl ved oprettelse af kunde: ' + error.message);
     }
+    
+    // Next button
+    pages.push(`
+        <li class="page-item ${currentPage === totalPages ? 'disabled' : ''}">
+            <a class="page-link" href="#" onclick="loadCustomers(${currentPage + 1}); return false;">
+                <i class="bi bi-chevron-right"></i>
+            </a>
+        </li>
+    `);
+    
+    pagination.innerHTML = pages.join('');
 }
 
-function getInitials(name) {
+function updateCount() {
-    if (!name) return '?';
+    const start = (currentPage - 1) * pageSize + 1;
-    const words = name.trim().split(' ');
+    const end = Math.min(currentPage * pageSize, totalCustomers);
-    if (words.length === 1) return words[0].substring(0, 2).toUpperCase();
+    document.getElementById('customerCount').textContent = 
-    return (words[0][0] + words[words.length - 1][0]).toUpperCase();
+        `Viser ${start}-${end} af ${totalCustomers} kunder`;
-}
-
-function escapeHtml(text) {
-    const div = document.createElement('div');
-    div.textContent = text;
-    return div.innerHTML;
 }
 </script>
-{% endblock %}
+{% endblock %}

app/dashboard/backend/router.py

@@ -17,22 +17,22 @@ async def get_dashboard_stats():
         
         # 1. Customer Counts
         logger.info("Fetching customer count...")
-        customer_res = execute_query("SELECT COUNT(*) as count FROM customers WHERE deleted_at IS NULL", fetchone=True)
+        customer_res = execute_query_single("SELECT COUNT(*) as count FROM customers WHERE deleted_at IS NULL")
         customer_count = customer_res['count'] if customer_res else 0
         
         # 2. Contact Counts
         logger.info("Fetching contact count...")
-        contact_res = execute_query("SELECT COUNT(*) as count FROM contacts", fetchone=True)
+        contact_res = execute_query_single("SELECT COUNT(*) as count FROM contacts")
         contact_count = contact_res['count'] if contact_res else 0
         
         # 3. Vendor Counts
         logger.info("Fetching vendor count...")
-        vendor_res = execute_query("SELECT COUNT(*) as count FROM vendors", fetchone=True)
+        vendor_res = execute_query_single("SELECT COUNT(*) as count FROM vendors")
         vendor_count = vendor_res['count'] if vendor_res else 0
         
         # 4. Recent Customers (Real "Activity")
         logger.info("Fetching recent customers...")
-        recent_customers = execute_query("""
+        recent_customers = execute_query_single("""
             SELECT id, name, created_at, 'customer' as type 
             FROM customers 
             WHERE deleted_at IS NULL
@@ -154,7 +154,7 @@ async def get_live_stats():
         
         # Try to get real customer count as a demo
         try:
-            customer_count = execute_query("SELECT COUNT(*) as count FROM customers WHERE deleted_at IS NULL", fetchone=True)
+            customer_count = execute_query("SELECT COUNT(*) as count FROM customers WHERE deleted_at IS NULL")
             sales_stats["active_orders"] = customer_count.get('count', 0) if customer_count else 0
         except:
             pass

app/dashboard/backend/views.py

@@ -5,7 +5,7 @@ from fastapi.responses import HTMLResponse
 router = APIRouter()
 templates = Jinja2Templates(directory="app")
 
-@router.get("/dashboard", response_class=HTMLResponse)
+@router.get("/", response_class=HTMLResponse)
 async def dashboard(request: Request):
     """
     Render the dashboard page

app/dashboard/frontend/index.html

@@ -9,217 +9,123 @@
             <p class="text-muted mb-0">Velkommen tilbage, Christian</p>
         </div>
         <div class="d-flex gap-3">
-            <div class="input-group">
+            <input type="text" class="header-search" placeholder="Søg...">
-                <span class="input-group-text bg-white border-end-0"><i class="bi bi-search"></i></span>
+            <button class="btn btn-primary"><i class="bi bi-plus-lg me-2"></i>Ny Opgave</button>
-                <input type="text" id="dashboardSearchInput" class="form-control border-start-0 ps-0" placeholder="Søg i alt... (⌘K)" style="max-width: 250px;" role="button">
-            </div>
-            <div class="dropdown">
-                <button class="btn btn-primary dropdown-toggle" type="button" data-bs-toggle="dropdown">
-                    <i class="bi bi-plus-lg me-2"></i>Ny Oprettelse
-                </button>
-                <ul class="dropdown-menu dropdown-menu-end">
-                    <li><a class="dropdown-item" href="/customers"><i class="bi bi-building me-2"></i>Ny Kunde</a></li>
-                    <li><a class="dropdown-item" href="/contacts"><i class="bi bi-person me-2"></i>Ny Kontakt</a></li>
-                    <li><a class="dropdown-item" href="/vendors"><i class="bi bi-shop me-2"></i>Ny Leverandør</a></li>
-                </ul>
-            </div>
         </div>
     </div>
 
-    <!-- 1. Live Metrics Cards -->
     <div class="row g-4 mb-5">
         <div class="col-md-3">
             <div class="card stat-card p-4 h-100">
                 <div class="d-flex justify-content-between mb-2">
-                    <p>Kunder</p>
+                    <p>Aktive Kunder</p>
-                    <i class="bi bi-building text-primary" style="color: var(--accent) !important;"></i>
-                </div>
-                <h3 id="customerCount">-</h3>
-                <small class="text-success"><i class="bi bi-check-circle"></i> Aktive i systemet</small>
-            </div>
-        </div>
-        <div class="col-md-3">
-            <div class="card stat-card p-4 h-100">
-                <div class="d-flex justify-content-between mb-2">
-                    <p>Kontakter</p>
                     <i class="bi bi-people text-primary" style="color: var(--accent) !important;"></i>
                 </div>
-                <h3 id="contactCount">-</h3>
+                <h3>124</h3>
-                <small class="text-muted">Tilknyttede personer</small>
+                <small class="text-success"><i class="bi bi-arrow-up-short"></i> 12% denne måned</small>
             </div>
         </div>
         <div class="col-md-3">
             <div class="card stat-card p-4 h-100">
                 <div class="d-flex justify-content-between mb-2">
-                    <p>Leverandører</p>
+                    <p>Hardware</p>
-                    <i class="bi bi-shop text-primary" style="color: var(--accent) !important;"></i>
+                    <i class="bi bi-hdd text-primary" style="color: var(--accent) !important;"></i>
                 </div>
-                <h3 id="vendorCount">-</h3>
+                <h3>856</h3>
-                <small class="text-muted">Aktive leverandøraftaler</small>
+                <small class="text-muted">Enheder online</small>
             </div>
         </div>
         <div class="col-md-3">
             <div class="card stat-card p-4 h-100">
                 <div class="d-flex justify-content-between mb-2">
-                    <p>System Status</p>
+                    <p>Support</p>
-                    <i class="bi bi-cpu text-primary" style="color: var(--accent) !important;"></i>
+                    <i class="bi bi-ticket text-primary" style="color: var(--accent) !important;"></i>
                 </div>
-                <h3 id="systemStatus" class="text-success">Online</h3>
+                <h3>12</h3>
-                <small class="text-muted" id="systemVersion">v1.0.0</small>
+                <small class="text-warning">3 kræver handling</small>
+            </div>
+        </div>
+        <div class="col-md-3">
+            <div class="card stat-card p-4 h-100">
+                <div class="d-flex justify-content-between mb-2">
+                    <p>Omsætning</p>
+                    <i class="bi bi-currency-dollar text-primary" style="color: var(--accent) !important;"></i>
+                </div>
+                <h3>450k</h3>
+                <small class="text-success">Over budget</small>
             </div>
         </div>
     </div>
 
     <div class="row g-4">
-        <!-- 2. Recent Activity (New Customers) -->
         <div class="col-lg-8">
-            <div class="card p-4 h-100">
+            <div class="card p-4">
-                <div class="d-flex justify-content-between align-items-center mb-4">
+                <h5 class="fw-bold mb-4">Seneste Aktiviteter</h5>
-                    <h5 class="fw-bold mb-0">Seneste Tilføjelser</h5>
-                    <a href="/customers" class="btn btn-sm btn-light">Se alle</a>
-                </div>
                 <div class="table-responsive">
                     <table class="table table-hover align-middle">
                         <thead>
                             <tr>
-                                <th>Navn</th>
+                                <th>Kunde</th>
-                                <th>Type</th>
+                                <th>Handling</th>
-                                <th>Oprettet</th>
+                                <th>Status</th>
-                                <th class="text-end">Handling</th>
+                                <th class="text-end">Tid</th>
                             </tr>
                         </thead>
-                        <tbody id="recentActivityTable">
+                        <tbody>
                             <tr>
-                                <td colspan="4" class="text-center py-4">
+                                <td class="fw-bold">Advokatgruppen A/S</td>
-                                    <div class="spinner-border text-primary" role="status"></div>
+                                <td>Firewall konfiguration</td>
-                                </td>
+                                <td><span class="badge bg-success bg-opacity-10 text-success">Fuldført</span></td>
+                                <td class="text-end text-muted">10:23</td>
+                            </tr>
+                            <tr>
+                                <td class="fw-bold">Byg & Bo ApS</td>
+                                <td>Licens fornyelse</td>
+                                <td><span class="badge bg-warning bg-opacity-10 text-warning">Afventer</span></td>
+                                <td class="text-end text-muted">I går</td>
+                            </tr>
+                            <tr>
+                                <td class="fw-bold">Cafe Møller</td>
+                                <td>Netværksnedbrud</td>
+                                <td><span class="badge bg-danger bg-opacity-10 text-danger">Kritisk</span></td>
+                                <td class="text-end text-muted">I går</td>
                             </tr>
                         </tbody>
                     </table>
                 </div>
             </div>
         </div>
-
-        <!-- 3. Vendor Distribution & Quick Links -->
         <div class="col-lg-4">
-            <div class="card p-4 mb-4">
+            <div class="card p-4 h-100">
-                <h5 class="fw-bold mb-4">Leverandør Fordeling</h5>
+                <h5 class="fw-bold mb-4">System Status</h5>
-                <div id="vendorDistribution">
+                
-                    <div class="text-center py-3">
+                <div class="mb-4">
-                        <div class="spinner-border text-primary" role="status"></div>
+                    <div class="d-flex justify-content-between mb-2">
+                        <span class="small fw-bold text-muted">CPU LOAD</span>
+                        <span class="small fw-bold">24%</span>
+                    </div>
+                    <div class="progress" style="height: 8px; background-color: var(--accent-light);">
+                        <div class="progress-bar" style="width: 24%; background-color: var(--accent);"></div>
                     </div>
                 </div>
-            </div>
 
-            <!-- 4. Quick Actions / Shortcuts -->
+                <div class="mb-4">
-            <div class="card p-4">
+                    <div class="d-flex justify-content-between mb-2">
-                <h5 class="fw-bold mb-3">Genveje</h5>
+                        <span class="small fw-bold text-muted">MEMORY</span>
-                <div class="d-grid gap-2">
+                        <span class="small fw-bold">56%</span>
-                    <a href="/settings" class="btn btn-light text-start p-3 d-flex align-items-center">
+                    </div>
-                        <div class="bg-white p-2 rounded me-3 shadow-sm">
+                    <div class="progress" style="height: 8px; background-color: var(--accent-light);">
-                            <i class="bi bi-gear text-primary"></i>
+                        <div class="progress-bar" style="width: 56%; background-color: var(--accent);"></div>
-                        </div>
+                    </div>
-                        <div>
+                </div>
-                            <div class="fw-bold">Indstillinger</div>
+                
-                            <small class="text-muted">Konfigurer systemet</small>
+                <div class="mt-auto p-3 rounded" style="background-color: var(--accent-light);">
-                        </div>
+                    <div class="d-flex">
-                    </a>
+                        <i class="bi bi-check-circle-fill text-success me-2"></i>
-                    <a href="/vendors" class="btn btn-light text-start p-3 d-flex align-items-center">
+                        <small class="fw-bold" style="color: var(--accent)">Alle systemer kører optimalt.</small>
-                        <div class="bg-white p-2 rounded me-3 shadow-sm">
+                    </div>
-                            <i class="bi bi-truck text-success"></i>
-                        </div>
-                        <div>
-                            <div class="fw-bold">Leverandører</div>
-                            <small class="text-muted">Administrer aftaler</small>
-                        </div>
-                    </a>
                 </div>
             </div>
         </div>
     </div>
-{% endblock %}
+{% endblock %}
-
-{% block extra_js %}
-<script>
-async function loadDashboardStats() {
-    try {
-        const response = await fetch('/api/v1/dashboard/stats');
-        const data = await response.json();
-        
-        // Update Counts
-        document.getElementById('customerCount').textContent = data.counts.customers;
-        document.getElementById('contactCount').textContent = data.counts.contacts;
-        document.getElementById('vendorCount').textContent = data.counts.vendors;
-        
-        // Update Recent Activity
-        const activityTable = document.getElementById('recentActivityTable');
-        if (data.recent_activity && data.recent_activity.length > 0) {
-            activityTable.innerHTML = data.recent_activity.map(item => `
-                <tr>
-                    <td class="fw-bold">
-                        <div class="d-flex align-items-center">
-                            <div class="rounded-circle bg-light d-flex align-items-center justify-content-center me-3" style="width: 32px; height: 32px;">
-                                <i class="bi bi-building text-primary"></i>
-                            </div>
-                            ${item.name}
-                        </div>
-                    </td>
-                    <td><span class="badge bg-primary bg-opacity-10 text-primary">Kunde</span></td>
-                    <td class="text-muted">${new Date(item.created_at).toLocaleDateString('da-DK')}</td>
-                    <td class="text-end">
-                        <a href="/customers/${item.id}" class="btn btn-sm btn-light"><i class="bi bi-arrow-right"></i></a>
-                    </td>
-                </tr>
-            `).join('');
-        } else {
-            activityTable.innerHTML = '<tr><td colspan="4" class="text-center text-muted py-4">Ingen nylig aktivitet</td></tr>';
-        }
-        
-        // Update Vendor Distribution
-        const vendorDist = document.getElementById('vendorDistribution');
-        if (data.vendor_distribution && data.vendor_distribution.length > 0) {
-            const total = data.counts.vendors;
-            vendorDist.innerHTML = data.vendor_distribution.map(cat => {
-                const percentage = Math.round((cat.count / total) * 100);
-                return `
-                    <div class="mb-3">
-                        <div class="d-flex justify-content-between mb-1">
-                            <span class="small fw-bold">${cat.category || 'Ukendt'}</span>
-                            <span class="small text-muted">${cat.count}</span>
-                        </div>
-                        <div class="progress" style="height: 6px;">
-                            <div class="progress-bar" role="progressbar" style="width: ${percentage}%" aria-valuenow="${percentage}" aria-valuemin="0" aria-valuemax="100"></div>
-                        </div>
-                    </div>
-                `;
-            }).join('');
-        } else {
-            vendorDist.innerHTML = '<p class="text-muted text-center">Ingen leverandørdata</p>';
-        }
-        
-    } catch (error) {
-        console.error('Error loading dashboard stats:', error);
-    }
-}
-
-document.addEventListener('DOMContentLoaded', loadDashboardStats);
-
-// Connect dashboard search input to global search modal
-document.getElementById('dashboardSearchInput').addEventListener('click', () => {
-    const modalEl = document.getElementById('globalSearchModal');
-    const modal = bootstrap.Modal.getOrCreateInstance(modalEl);
-    modal.show();
-    
-    // Focus input when modal opens
-    modalEl.addEventListener('shown.bs.modal', () => {
-        document.getElementById('globalSearchInput').focus();
-    }, { once: true });
-});
-
-// Also handle focus (e.g. via tab navigation)
-document.getElementById('dashboardSearchInput').addEventListener('focus', (e) => {
-    e.target.click();
-    e.target.blur(); // Remove focus from this input so we don't get stuck in a loop or keep cursor here
-});
-</script>
-{% endblock %}

app/devportal/backend/router.py

@@ -76,14 +76,14 @@ async def get_features(version: Optional[str] = None, status: Optional[str] = No
         params.append(status)
     
     query += " ORDER BY priority DESC, expected_date ASC"
-    result = execute_query(query, tuple(params) if params else None)
+    result = execute_query_single(query, tuple(params) if params else None)
     return result or []
 
 
 @router.get("/features/{feature_id}", response_model=Feature)
 async def get_feature(feature_id: int):
     """Get a specific feature"""
-    result = execute_query("SELECT * FROM dev_features WHERE id = %s", (feature_id,), fetchone=True)
+    result = execute_query("SELECT * FROM dev_features WHERE id = %s", (feature_id,))
     if not result:
         raise HTTPException(status_code=404, detail="Feature not found")
     return result
@@ -97,10 +97,10 @@ async def create_feature(feature: FeatureCreate):
         VALUES (%s, %s, %s, %s, %s, %s)
         RETURNING *
     """
-    result = execute_query(query, (
+    result = execute_query_single(query, (
         feature.title, feature.description, feature.version, 
         feature.status, feature.priority, feature.expected_date
-    ), fetchone=True)
+    ))
     
     logger.info(f"✅ Created feature: {feature.title}")
     return result
@@ -116,10 +116,10 @@ async def update_feature(feature_id: int, feature: FeatureCreate):
         WHERE id = %s
         RETURNING *
     """
-    result = execute_query(query, (
+    result = execute_query_single(query, (
         feature.title, feature.description, feature.version,
         feature.status, feature.priority, feature.expected_date, feature_id
-    ), fetchone=True)
+    ))
     
     if not result:
         raise HTTPException(status_code=404, detail="Feature not found")
@@ -131,7 +131,7 @@ async def update_feature(feature_id: int, feature: FeatureCreate):
 @router.delete("/features/{feature_id}")
 async def delete_feature(feature_id: int):
     """Delete a roadmap feature"""
-    result = execute_query("DELETE FROM dev_features WHERE id = %s RETURNING id", (feature_id,), fetchone=True)
+    result = execute_query_single("DELETE FROM dev_features WHERE id = %s RETURNING id", (feature_id,))
     if not result:
         raise HTTPException(status_code=404, detail="Feature not found")
     
@@ -151,7 +151,7 @@ async def get_ideas(category: Optional[str] = None):
         params.append(category)
     
     query += " ORDER BY votes DESC, created_at DESC"
-    result = execute_query(query, tuple(params) if params else None)
+    result = execute_query_single(query, tuple(params) if params else None)
     return result or []
 
 
@@ -163,7 +163,7 @@ async def create_idea(idea: IdeaCreate):
         VALUES (%s, %s, %s)
         RETURNING *
     """
-    result = execute_query(query, (idea.title, idea.description, idea.category), fetchone=True)
+    result = execute_query(query, (idea.title, idea.description, idea.category))
     
     logger.info(f"✅ Created idea: {idea.title}")
     return result
@@ -178,7 +178,7 @@ async def vote_idea(idea_id: int):
         WHERE id = %s
         RETURNING *
     """
-    result = execute_query(query, (idea_id,), fetchone=True)
+    result = execute_query_single(query, (idea_id,))
     
     if not result:
         raise HTTPException(status_code=404, detail="Idea not found")
@@ -189,7 +189,7 @@ async def vote_idea(idea_id: int):
 @router.delete("/ideas/{idea_id}")
 async def delete_idea(idea_id: int):
     """Delete an idea"""
-    result = execute_query("DELETE FROM dev_ideas WHERE id = %s RETURNING id", (idea_id,), fetchone=True)
+    result = execute_query_single("DELETE FROM dev_ideas WHERE id = %s RETURNING id", (idea_id,))
     if not result:
         raise HTTPException(status_code=404, detail="Idea not found")
     
@@ -209,14 +209,14 @@ async def get_workflows(category: Optional[str] = None):
         params.append(category)
     
     query += " ORDER BY created_at DESC"
-    result = execute_query(query, tuple(params) if params else None)
+    result = execute_query_single(query, tuple(params) if params else None)
     return result or []
 
 
 @router.get("/workflows/{workflow_id}", response_model=Workflow)
 async def get_workflow(workflow_id: int):
     """Get a specific workflow"""
-    result = execute_query("SELECT * FROM dev_workflows WHERE id = %s", (workflow_id,), fetchone=True)
+    result = execute_query("SELECT * FROM dev_workflows WHERE id = %s", (workflow_id,))
     if not result:
         raise HTTPException(status_code=404, detail="Workflow not found")
     return result
@@ -230,9 +230,9 @@ async def create_workflow(workflow: WorkflowCreate):
         VALUES (%s, %s, %s, %s)
         RETURNING *
     """
-    result = execute_query(query, (
+    result = execute_query_single(query, (
         workflow.title, workflow.description, workflow.category, workflow.diagram_xml
-    ), fetchone=True)
+    ))
     
     logger.info(f"✅ Created workflow: {workflow.title}")
     return result
@@ -247,10 +247,10 @@ async def update_workflow(workflow_id: int, workflow: WorkflowCreate):
         WHERE id = %s
         RETURNING *
     """
-    result = execute_query(query, (
+    result = execute_query_single(query, (
         workflow.title, workflow.description, workflow.category, 
         workflow.diagram_xml, workflow_id
-    ), fetchone=True)
+    ))
     
     if not result:
         raise HTTPException(status_code=404, detail="Workflow not found")
@@ -262,7 +262,7 @@ async def update_workflow(workflow_id: int, workflow: WorkflowCreate):
 @router.delete("/workflows/{workflow_id}")
 async def delete_workflow(workflow_id: int):
     """Delete a workflow"""
-    result = execute_query("DELETE FROM dev_workflows WHERE id = %s RETURNING id", (workflow_id,), fetchone=True)
+    result = execute_query_single("DELETE FROM dev_workflows WHERE id = %s RETURNING id", (workflow_id,))
     if not result:
         raise HTTPException(status_code=404, detail="Workflow not found")
     
@@ -274,9 +274,9 @@ async def delete_workflow(workflow_id: int):
 @router.get("/stats")
 async def get_devportal_stats():
     """Get DEV Portal statistics"""
-    features_count = execute_query("SELECT COUNT(*) as count FROM dev_features", fetchone=True)
+    features_count = execute_query_single("SELECT COUNT(*) as count FROM dev_features")
-    ideas_count = execute_query("SELECT COUNT(*) as count FROM dev_ideas", fetchone=True)
+    ideas_count = execute_query_single("SELECT COUNT(*) as count FROM dev_ideas")
-    workflows_count = execute_query("SELECT COUNT(*) as count FROM dev_workflows", fetchone=True)
+    workflows_count = execute_query_single("SELECT COUNT(*) as count FROM dev_workflows")
     
     features_by_status = execute_query("""
         SELECT status, COUNT(*) as count 

app/emails/backend/router.py

@@ -183,7 +183,7 @@ async def list_emails(
         """
         
         params.extend([limit, offset])
-        result = execute_query(query, tuple(params))
+        result = execute_query_single(query, tuple(params))
         
         return result
     
@@ -241,7 +241,7 @@ async def mark_email_processed(email_id: int):
             WHERE id = %s AND deleted_at IS NULL
             RETURNING id, folder, status
         """
-        result = execute_query(update_query, (email_id,), fetchone=True)
+        result = execute_query(update_query, (email_id,))
         
         if not result:
             raise HTTPException(status_code=404, detail="Email not found")
@@ -274,7 +274,7 @@ async def download_attachment(email_id: int, attachment_id: int):
             JOIN email_messages e ON e.id = a.email_id
             WHERE a.id = %s AND a.email_id = %s AND e.deleted_at IS NULL
         """
-        result = execute_query(query, (attachment_id, email_id))
+        result = execute_query_single(query, (attachment_id, email_id))
         
         if not result:
             raise HTTPException(status_code=404, detail="Attachment not found")
@@ -717,7 +717,7 @@ async def get_workflow(workflow_id: int):
     """Get specific workflow by ID"""
     try:
         query = "SELECT * FROM email_workflows WHERE id = %s"
-        result = execute_query(query, (workflow_id,), fetchone=True)
+        result = execute_query(query, (workflow_id,))
         
         if not result:
             raise HTTPException(status_code=404, detail="Workflow not found")
@@ -745,7 +745,7 @@ async def create_workflow(workflow: EmailWorkflow):
             RETURNING *
         """
         
-        result = execute_query(query, (
+        result = execute_query_single(query, (
             workflow.name,
             workflow.description,
             workflow.classification_trigger,
@@ -756,7 +756,7 @@ async def create_workflow(workflow: EmailWorkflow):
             workflow.priority,
             workflow.enabled,
             workflow.stop_on_match
-        ), fetchone=True)
+        ))
         
         if result:
             logger.info(f"✅ Created workflow: {workflow.name}")
@@ -791,7 +791,7 @@ async def update_workflow(workflow_id: int, workflow: EmailWorkflow):
             RETURNING *
         """
         
-        result = execute_query(query, (
+        result = execute_query_single(query, (
             workflow.name,
             workflow.description,
             workflow.classification_trigger,
@@ -803,7 +803,7 @@ async def update_workflow(workflow_id: int, workflow: EmailWorkflow):
             workflow.enabled,
             workflow.stop_on_match,
             workflow_id
-        ), fetchone=True)
+        ))
         
         if result:
             logger.info(f"✅ Updated workflow {workflow_id}")
@@ -841,7 +841,7 @@ async def toggle_workflow(workflow_id: int):
             WHERE id = %s
             RETURNING enabled
         """
-        result = execute_query(query, (workflow_id,), fetchone=True)
+        result = execute_query_single(query, (workflow_id,))
         
         if not result:
             raise HTTPException(status_code=404, detail="Workflow not found")
@@ -873,7 +873,7 @@ async def execute_workflows_for_email(email_id: int):
             FROM email_messages
             WHERE id = %s AND deleted_at IS NULL
         """
-        email_data = execute_query(query, (email_id,), fetchone=True)
+        email_data = execute_query_single(query, (email_id,))
         
         if not email_data:
             raise HTTPException(status_code=404, detail="Email not found")

app/models/schemas.py

@@ -3,11 +3,10 @@ Pydantic Models and Schemas
 """
 
 from pydantic import BaseModel
-from typing import Optional, List
+from typing import Optional
 from datetime import datetime
 
 
-# Customer Schemas
 class CustomerBase(BaseModel):
     """Base customer schema"""
     name: str
@@ -16,31 +15,9 @@ class CustomerBase(BaseModel):
     address: Optional[str] = None
 
 
-class CustomerCreate(BaseModel):
+class CustomerCreate(CustomerBase):
     """Schema for creating a customer"""
-    name: str
+    pass
-    cvr_number: Optional[str] = None
-    email: Optional[str] = None
-    phone: Optional[str] = None
-    address: Optional[str] = None
-    postal_code: Optional[str] = None
-    city: Optional[str] = None
-    website: Optional[str] = None
-    is_active: bool = True
-
-
-class CustomerUpdate(BaseModel):
-    """Schema for updating a customer"""
-    name: Optional[str] = None
-    cvr_number: Optional[str] = None
-    email: Optional[str] = None
-    phone: Optional[str] = None
-    address: Optional[str] = None
-    postal_code: Optional[str] = None
-    city: Optional[str] = None
-    website: Optional[str] = None
-    is_active: Optional[bool] = None
-    subscriptions_locked: Optional[bool] = None
 
 
 class Customer(CustomerBase):
@@ -53,70 +30,6 @@ class Customer(CustomerBase):
         from_attributes = True
 
 
-# Contact Schemas
-class ContactBase(BaseModel):
-    """Base contact schema"""
-    first_name: str
-    last_name: str
-    email: Optional[str] = None
-    phone: Optional[str] = None
-    mobile: Optional[str] = None
-    title: Optional[str] = None
-    department: Optional[str] = None
-
-
-class ContactCreate(ContactBase):
-    """Schema for creating a contact"""
-    company_ids: List[int] = []  # List of customer IDs to link to
-    is_primary: bool = False  # Whether this is the primary contact for first company
-    role: Optional[str] = None
-    notes: Optional[str] = None
-    is_active: bool = True
-
-
-class ContactUpdate(BaseModel):
-    """Schema for updating a contact"""
-    first_name: Optional[str] = None
-    last_name: Optional[str] = None
-    email: Optional[str] = None
-    phone: Optional[str] = None
-    mobile: Optional[str] = None
-    title: Optional[str] = None
-    department: Optional[str] = None
-    is_active: Optional[bool] = None
-
-
-class ContactCompanyLink(BaseModel):
-    """Schema for linking/unlinking a contact to a company"""
-    customer_id: int
-    is_primary: bool = False
-    role: Optional[str] = None
-    notes: Optional[str] = None
-
-
-class CompanyInfo(BaseModel):
-    """Schema for company information in contact context"""
-    id: int
-    name: str
-    is_primary: bool
-    role: Optional[str] = None
-    notes: Optional[str] = None
-
-
-class Contact(ContactBase):
-    """Full contact schema"""
-    id: int
-    is_active: bool
-    vtiger_id: Optional[str] = None
-    created_at: datetime
-    updated_at: Optional[datetime] = None
-    companies: List[CompanyInfo] = []  # List of linked companies
-    
-    class Config:
-        from_attributes = True
-
-
-# Hardware Schemas
 class HardwareBase(BaseModel):
     """Base hardware schema"""
     serial_number: str
@@ -138,46 +51,32 @@ class Hardware(HardwareBase):
         from_attributes = True
 
 
-# Vendor Schemas
 class VendorBase(BaseModel):
     """Base vendor schema"""
     name: str
-    email: Optional[str] = None
-    phone: Optional[str] = None
-
-
-class VendorCreate(BaseModel):
-    """Schema for creating a vendor"""
-    name: str
     cvr_number: Optional[str] = None
+    domain: Optional[str] = None
     email: Optional[str] = None
     phone: Optional[str] = None
-    address: Optional[str] = None
+    contact_person: Optional[str] = None
-    postal_code: Optional[str] = None
+    category: Optional[str] = None
-    city: Optional[str] = None
-    website: Optional[str] = None
-    domain: Optional[str] = None
-    email_pattern: Optional[str] = None
-    category: str = 'general'
-    priority: int = 50
     notes: Optional[str] = None
-    is_active: bool = True
+
+
+class VendorCreate(VendorBase):
+    """Schema for creating a vendor"""
+    pass
 
 
 class VendorUpdate(BaseModel):
     """Schema for updating a vendor"""
     name: Optional[str] = None
     cvr_number: Optional[str] = None
+    domain: Optional[str] = None
     email: Optional[str] = None
     phone: Optional[str] = None
-    address: Optional[str] = None
+    contact_person: Optional[str] = None
-    postal_code: Optional[str] = None
-    city: Optional[str] = None
-    website: Optional[str] = None
-    domain: Optional[str] = None
-    email_pattern: Optional[str] = None
     category: Optional[str] = None
-    priority: Optional[int] = None
     notes: Optional[str] = None
     is_active: Optional[bool] = None
 
@@ -185,20 +84,9 @@ class VendorUpdate(BaseModel):
 class Vendor(VendorBase):
     """Full vendor schema"""
     id: int
-    cvr_number: Optional[str] = None
+    is_active: bool = True
-    address: Optional[str] = None
-    postal_code: Optional[str] = None
-    city: Optional[str] = None
-    country: Optional[str] = None
-    website: Optional[str] = None
-    domain: Optional[str] = None
-    category: str
-    priority: int
-    notes: Optional[str] = None
-    is_active: bool
     created_at: datetime
     updated_at: Optional[datetime] = None
     
     class Config:
         from_attributes = True
-

app/modules/_template/backend/router.py

@@ -29,7 +29,7 @@ async def get_items():
         read_only = get_module_config("template_module", "READ_ONLY", "true") == "true"
         
         # Hent items (bemærk table_prefix)
-        items = execute_query(
+        items = execute_query_single(
             "SELECT * FROM template_items ORDER BY created_at DESC"
         )
         
@@ -58,9 +58,7 @@ async def get_item(item_id: int):
     try:
         item = execute_query(
             "SELECT * FROM template_items WHERE id = %s",
-            (item_id,),
+            (item_id,))
-            fetchone=True
-        )
         
         if not item:
             raise HTTPException(status_code=404, detail="Item not found")
@@ -245,7 +243,7 @@ async def health_check():
     """
     try:
         # Test database connectivity
-        result = execute_query("SELECT 1 as test", fetchone=True)
+        result = execute_query_single("SELECT 1 as test")
         
         return {
             "status": "healthy",

app/modules/test_module/backend/router.py

@@ -29,7 +29,7 @@ async def get_items():
         read_only = get_module_config("test_module", "READ_ONLY", "true") == "true"
         
         # Hent items (bemærk table_prefix)
-        items = execute_query(
+        items = execute_query_single(
             "SELECT * FROM test_module_items ORDER BY created_at DESC"
         )
         
@@ -58,9 +58,7 @@ async def get_item(item_id: int):
     try:
         item = execute_query(
             "SELECT * FROM test_module_items WHERE id = %s",
-            (item_id,),
+            (item_id,))
-            fetchone=True
-        )
         
         if not item:
             raise HTTPException(status_code=404, detail="Item not found")
@@ -245,7 +243,7 @@ async def health_check():
     """
     try:
         # Test database connectivity
-        result = execute_query("SELECT 1 as test", fetchone=True)
+        result = execute_query_single("SELECT 1 as test")
         
         return {
             "status": "healthy",

app/prepaid/backend/router.py

@@ -0,0 +1,273 @@
+from fastapi import APIRouter, HTTPException
+from app.core.database import execute_query
+from typing import List, Optional, Dict, Any
+from pydantic import BaseModel
+from datetime import datetime, date
+import logging
+
+logger = logging.getLogger(__name__)
+
+router = APIRouter()
+
+# Pydantic Models
+class PrepaidCard(BaseModel):
+    id: Optional[int] = None
+    card_number: str
+    customer_id: int
+    purchased_hours: float
+    used_hours: float
+    remaining_hours: float
+    price_per_hour: float
+    total_amount: float
+    status: str
+    purchased_at: Optional[datetime] = None
+    expires_at: Optional[datetime] = None
+    economic_invoice_number: Optional[str] = None
+    economic_product_number: Optional[str] = None
+    notes: Optional[str] = None
+    created_at: Optional[datetime] = None
+    updated_at: Optional[datetime] = None
+
+class PrepaidCardCreate(BaseModel):
+    customer_id: int
+    purchased_hours: float
+    price_per_hour: float
+    expires_at: Optional[date] = None
+    notes: Optional[str] = None
+
+
+@router.get("/prepaid-cards", response_model=List[Dict[str, Any]])
+async def get_prepaid_cards(status: Optional[str] = None, customer_id: Optional[int] = None):
+    """
+    Get all prepaid cards with customer information
+    """
+    try:
+        query = """
+            SELECT 
+                pc.*,
+                c.name as customer_name,
+                c.email as customer_email,
+                (SELECT COUNT(*) FROM tticket_prepaid_transactions WHERE card_id = pc.id) as transaction_count
+            FROM tticket_prepaid_cards pc
+            LEFT JOIN customers c ON pc.customer_id = c.id
+            WHERE 1=1
+        """
+        params = []
+        
+        if status:
+            query += " AND pc.status = %s"
+            params.append(status)
+            
+        if customer_id:
+            query += " AND pc.customer_id = %s"
+            params.append(customer_id)
+            
+        query += " ORDER BY pc.created_at DESC"
+        
+        cards = execute_query(query, tuple(params) if params else None)
+        logger.info(f"✅ Retrieved {len(cards) if cards else 0} prepaid cards")
+        return cards or []
+        
+    except Exception as e:
+        logger.error(f"❌ Error fetching prepaid cards: {e}", exc_info=True)
+        raise HTTPException(status_code=500, detail=str(e))
+
+
+@router.get("/prepaid-cards/{card_id}", response_model=Dict[str, Any])
+async def get_prepaid_card(card_id: int):
+    """
+    Get a specific prepaid card with transactions
+    """
+    try:
+        result = execute_query("""
+            SELECT 
+                pc.*,
+                c.name as customer_name,
+                c.email as customer_email
+            FROM tticket_prepaid_cards pc
+            LEFT JOIN customers c ON pc.customer_id = c.id
+            WHERE pc.id = %s
+        """, (card_id,))
+        
+        if not result or len(result) == 0:
+            raise HTTPException(status_code=404, detail="Prepaid card not found")
+        
+        card = result[0]
+            
+        # Get transactions
+        transactions = execute_query("""
+            SELECT 
+                pt.*,
+                w.ticket_id,
+                t.subject as ticket_title
+            FROM tticket_prepaid_transactions pt
+            LEFT JOIN tticket_worklog w ON pt.worklog_id = w.id
+            LEFT JOIN tticket_tickets t ON w.ticket_id = t.id
+            WHERE pt.card_id = %s
+            ORDER BY pt.created_at DESC
+        """, (card_id,))
+        
+        card['transactions'] = transactions or []
+        
+        return card
+        
+    except HTTPException:
+        raise
+    except Exception as e:
+        logger.error(f"❌ Error fetching prepaid card {card_id}: {e}", exc_info=True)
+        raise HTTPException(status_code=500, detail=str(e))
+
+
+@router.post("/prepaid-cards", response_model=Dict[str, Any])
+async def create_prepaid_card(card: PrepaidCardCreate):
+    """
+    Create a new prepaid card
+    """
+    try:
+        # Calculate total amount
+        total_amount = card.purchased_hours * card.price_per_hour
+        
+        # Check if customer already has active card
+        existing = execute_query("""
+            SELECT id FROM tticket_prepaid_cards 
+            WHERE customer_id = %s AND status = 'active'
+        """, (card.customer_id,))
+        
+        if existing and len(existing) > 0:
+            raise HTTPException(
+                status_code=400, 
+                detail="Customer already has an active prepaid card"
+            )
+        
+        # Create card (need to use fetch=False for INSERT RETURNING)
+        conn = None
+        try:
+            from app.core.database import get_db_connection, release_db_connection
+            from psycopg2.extras import RealDictCursor
+            
+            conn = get_db_connection()
+            with conn.cursor(cursor_factory=RealDictCursor) as cursor:
+                cursor.execute("""
+                    INSERT INTO tticket_prepaid_cards 
+                    (customer_id, purchased_hours, price_per_hour, total_amount, expires_at, notes)
+                    VALUES (%s, %s, %s, %s, %s, %s)
+                    RETURNING *
+                """, (
+                    card.customer_id,
+                    card.purchased_hours,
+                    card.price_per_hour,
+                    total_amount,
+                    card.expires_at,
+                    card.notes
+                ))
+                conn.commit()
+                result = cursor.fetchone()
+                
+                logger.info(f"✅ Created prepaid card: {result['card_number']}")
+                return result
+        finally:
+            if conn:
+                release_db_connection(conn)
+        
+    except HTTPException:
+        raise
+    except Exception as e:
+        logger.error(f"❌ Error creating prepaid card: {e}", exc_info=True)
+        raise HTTPException(status_code=500, detail=str(e))
+
+
+@router.put("/prepaid-cards/{card_id}/status")
+async def update_card_status(card_id: int, status: str):
+    """
+    Update prepaid card status (cancel, reactivate)
+    """
+    try:
+        if status not in ['active', 'cancelled']:
+            raise HTTPException(status_code=400, detail="Invalid status")
+        
+        conn = None
+        try:
+            from app.core.database import get_db_connection, release_db_connection
+            from psycopg2.extras import RealDictCursor
+            
+            conn = get_db_connection()
+            with conn.cursor(cursor_factory=RealDictCursor) as cursor:
+                cursor.execute("""
+                    UPDATE tticket_prepaid_cards 
+                    SET status = %s
+                    WHERE id = %s
+                    RETURNING *
+                """, (status, card_id))
+                conn.commit()
+                result = cursor.fetchone()
+                
+                if not result:
+                    raise HTTPException(status_code=404, detail="Card not found")
+                
+                logger.info(f"✅ Updated card {card_id} status to {status}")
+                return result
+        finally:
+            if conn:
+                release_db_connection(conn)
+        
+    except HTTPException:
+        raise
+    except Exception as e:
+        logger.error(f"❌ Error updating card status: {e}", exc_info=True)
+        raise HTTPException(status_code=500, detail=str(e))
+
+
+@router.delete("/prepaid-cards/{card_id}")
+async def delete_prepaid_card(card_id: int):
+    """
+    Delete a prepaid card (only if no transactions)
+    """
+    try:
+        # Check for transactions
+        transactions = execute_query("""
+            SELECT COUNT(*) as count FROM tticket_prepaid_transactions 
+            WHERE card_id = %s
+        """, (card_id,))
+        
+        if transactions and len(transactions) > 0 and transactions[0]['count'] > 0:
+            raise HTTPException(
+                status_code=400, 
+                detail="Cannot delete card with transactions"
+            )
+        
+        execute_query("DELETE FROM tticket_prepaid_cards WHERE id = %s", (card_id,), fetch=False)
+        
+        logger.info(f"✅ Deleted prepaid card {card_id}")
+        return {"message": "Card deleted successfully"}
+        
+    except HTTPException:
+        raise
+    except Exception as e:
+        logger.error(f"❌ Error deleting card: {e}", exc_info=True)
+        raise HTTPException(status_code=500, detail=str(e))
+
+
+@router.get("/prepaid-cards/stats/summary", response_model=Dict[str, Any])
+async def get_prepaid_stats():
+    """
+    Get prepaid cards statistics
+    """
+    try:
+        result = execute_query("""
+            SELECT 
+                COUNT(*) FILTER (WHERE status = 'active') as active_count,
+                COUNT(*) FILTER (WHERE status = 'depleted') as depleted_count,
+                COUNT(*) FILTER (WHERE status = 'expired') as expired_count,
+                COUNT(*) FILTER (WHERE status = 'cancelled') as cancelled_count,
+                COALESCE(SUM(remaining_hours) FILTER (WHERE status = 'active'), 0) as total_remaining_hours,
+                COALESCE(SUM(used_hours), 0) as total_used_hours,
+                COALESCE(SUM(purchased_hours), 0) as total_purchased_hours,
+                COALESCE(SUM(total_amount), 0) as total_revenue
+            FROM tticket_prepaid_cards
+        """)
+        
+        return result[0] if result and len(result) > 0 else {}
+        
+    except Exception as e:
+        logger.error(f"❌ Error fetching prepaid stats: {e}", exc_info=True)
+        raise HTTPException(status_code=500, detail=str(e))

app/prepaid/backend/views.py

@@ -0,0 +1,34 @@
+from fastapi import APIRouter, Request
+from fastapi.responses import HTMLResponse
+from fastapi.templating import Jinja2Templates
+import logging
+
+logger = logging.getLogger(__name__)
+
+router = APIRouter()
+templates = Jinja2Templates(directory=["app/prepaid/frontend", "app/shared/frontend"])
+
+
+@router.get("/prepaid-cards", response_class=HTMLResponse)
+async def prepaid_cards_page(request: Request):
+    """
+    Prepaid cards overview page
+    """
+    logger.info("🔍 Rendering prepaid cards page")
+    return templates.TemplateResponse("index.html", {
+        "request": request,
+        "page_title": "Prepaid Cards"
+    })
+
+
+@router.get("/prepaid-cards/{card_id}", response_class=HTMLResponse)
+async def prepaid_card_detail(request: Request, card_id: int):
+    """
+    Prepaid card detail page
+    """
+    logger.info(f"🔍 Rendering prepaid card detail: {card_id}")
+    return templates.TemplateResponse("detail.html", {
+        "request": request,
+        "page_title": "Card Details",
+        "card_id": card_id
+    })

app/prepaid/frontend/detail.html

@@ -0,0 +1,313 @@
+{% extends "base.html" %}
+
+{% block title %}Card Details - BMC Hub{% endblock %}
+
+{% block content %}
+<div class="container-fluid py-4">
+    <!-- Header -->
+    <div class="row mb-4">
+        <div class="col">
+            <nav aria-label="breadcrumb">
+                <ol class="breadcrumb">
+                    <li class="breadcrumb-item"><a href="/prepaid-cards">Prepaid Cards</a></li>
+                    <li class="breadcrumb-item active" aria-current="page" id="cardNumber">Loading...</li>
+                </ol>
+            </nav>
+            <h1 class="h3 mb-0" id="pageTitle">💳 Loading...</h1>
+        </div>
+        <div class="col-auto">
+            <button class="btn btn-outline-secondary" onclick="window.location.href='/prepaid-cards'">
+                <i class="bi bi-arrow-left"></i> Tilbage
+            </button>
+        </div>
+    </div>
+
+    <!-- Card Info -->
+    <div class="row g-4 mb-4">
+        <div class="col-md-8">
+            <div class="card border-0 shadow-sm">
+                <div class="card-header bg-white border-0 py-3">
+                    <h5 class="mb-0">Kort Information</h5>
+                </div>
+                <div class="card-body">
+                    <div class="row g-3" id="cardInfo">
+                        <div class="col-12 text-center py-5">
+                            <div class="spinner-border text-primary" role="status">
+                                <span class="visually-hidden">Loading...</span>
+                            </div>
+                        </div>
+                    </div>
+                </div>
+            </div>
+        </div>
+        
+        <div class="col-md-4">
+            <!-- Stats Card -->
+            <div class="card border-0 shadow-sm mb-3">
+                <div class="card-header bg-white border-0 py-3">
+                    <h5 class="mb-0">Oversigt</h5>
+                </div>
+                <div class="card-body">
+                    <div class="mb-3 pb-3 border-bottom">
+                        <small class="text-muted d-block mb-1">Købte Timer</small>
+                        <h4 class="mb-0" id="statPurchased">-</h4>
+                    </div>
+                    <div class="mb-3 pb-3 border-bottom">
+                        <small class="text-muted d-block mb-1">Brugte Timer</small>
+                        <h4 class="mb-0 text-info" id="statUsed">-</h4>
+                    </div>
+                    <div class="mb-3 pb-3 border-bottom">
+                        <small class="text-muted d-block mb-1">Tilbage</small>
+                        <h4 class="mb-0 text-success" id="statRemaining">-</h4>
+                    </div>
+                    <div>
+                        <small class="text-muted d-block mb-1">Total Beløb</small>
+                        <h4 class="mb-0 text-primary" id="statTotal">-</h4>
+                    </div>
+                </div>
+            </div>
+            
+            <!-- Actions Card -->
+            <div class="card border-0 shadow-sm">
+                <div class="card-header bg-white border-0 py-3">
+                    <h5 class="mb-0">Handlinger</h5>
+                </div>
+                <div class="card-body">
+                    <div id="actionButtons">
+                        <!-- Will be populated -->
+                    </div>
+                </div>
+            </div>
+        </div>
+    </div>
+
+    <!-- Transactions -->
+    <div class="card border-0 shadow-sm">
+        <div class="card-header bg-white border-0 py-3">
+            <h5 class="mb-0">Transaktioner</h5>
+        </div>
+        <div class="card-body">
+            <div class="table-responsive">
+                <table class="table table-hover align-middle" id="transactionsTable">
+                    <thead class="table-light">
+                        <tr>
+                            <th>Dato</th>
+                            <th>Ticket</th>
+                            <th>Beskrivelse</th>
+                            <th class="text-end">Timer</th>
+                            <th class="text-end">Beløb</th>
+                        </tr>
+                    </thead>
+                    <tbody id="transactionsBody">
+                        <tr>
+                            <td colspan="5" class="text-center py-5">
+                                <div class="spinner-border text-primary" role="status">
+                                    <span class="visually-hidden">Loading...</span>
+                                </div>
+                            </td>
+                        </tr>
+                    </tbody>
+                </table>
+            </div>
+        </div>
+    </div>
+</div>
+
+<script>
+const cardId = {{ card_id }};
+
+// Load card details
+document.addEventListener('DOMContentLoaded', () => {
+    loadCardDetails();
+});
+
+async function loadCardDetails() {
+    try {
+        const response = await fetch(`/api/v1/prepaid-cards/${cardId}`);
+        
+        if (!response.ok) {
+            throw new Error('Card not found');
+        }
+        
+        const card = await response.json();
+        
+        // Update header
+        document.getElementById('cardNumber').textContent = card.card_number;
+        document.getElementById('pageTitle').textContent = `💳 ${card.card_number}`;
+        
+        // Update stats
+        document.getElementById('statPurchased').textContent = 
+            parseFloat(card.purchased_hours).toFixed(1) + ' t';
+        document.getElementById('statUsed').textContent = 
+            parseFloat(card.used_hours).toFixed(1) + ' t';
+        document.getElementById('statRemaining').textContent = 
+            parseFloat(card.remaining_hours).toFixed(1) + ' t';
+        document.getElementById('statTotal').textContent = 
+            new Intl.NumberFormat('da-DK', { 
+                style: 'currency', 
+                currency: 'DKK' 
+            }).format(parseFloat(card.total_amount));
+        
+        // Update card info
+        const statusBadge = getStatusBadge(card.status);
+        const expiresAt = card.expires_at ? 
+            new Date(card.expires_at).toLocaleDateString('da-DK', {
+                year: 'numeric',
+                month: 'long',
+                day: 'numeric'
+            }) : 'Ingen udløbsdato';
+        
+        document.getElementById('cardInfo').innerHTML = `
+            <div class="col-md-6">
+                <label class="small text-muted">Kortnummer</label>
+                <p class="mb-0"><strong>${card.card_number}</strong></p>
+            </div>
+            <div class="col-md-6">
+                <label class="small text-muted">Status</label>
+                <p class="mb-0">${statusBadge}</p>
+            </div>
+            <div class="col-md-6">
+                <label class="small text-muted">Kunde</label>
+                <p class="mb-0">
+                    <a href="/customers/${card.customer_id}" class="text-decoration-none">
+                        ${card.customer_name || '-'}
+                    </a>
+                </p>
+                <small class="text-muted">${card.customer_email || ''}</small>
+            </div>
+            <div class="col-md-6">
+                <label class="small text-muted">Pris pr. Time</label>
+                <p class="mb-0"><strong>${parseFloat(card.price_per_hour).toFixed(2)} kr</strong></p>
+            </div>
+            <div class="col-md-6">
+                <label class="small text-muted">Købt Dato</label>
+                <p class="mb-0">${new Date(card.purchased_at).toLocaleDateString('da-DK')}</p>
+            </div>
+            <div class="col-md-6">
+                <label class="small text-muted">Udløber</label>
+                <p class="mb-0">${expiresAt}</p>
+            </div>
+            ${card.economic_invoice_number ? `
+                <div class="col-md-6">
+                    <label class="small text-muted">e-conomic Fakturanr.</label>
+                    <p class="mb-0">${card.economic_invoice_number}</p>
+                </div>
+            ` : ''}
+            ${card.notes ? `
+                <div class="col-12">
+                    <label class="small text-muted">Bemærkninger</label>
+                    <p class="mb-0">${card.notes}</p>
+                </div>
+            ` : ''}
+        `;
+        
+        // Update action buttons
+        const actions = [];
+        if (card.status === 'active') {
+            actions.push(`
+                <button class="btn btn-warning w-100 mb-2" onclick="cancelCard()">
+                    <i class="bi bi-x-circle"></i> Annuller Kort
+                </button>
+            `);
+        }
+        document.getElementById('actionButtons').innerHTML = actions.join('') || 
+            '<p class="text-muted text-center mb-0">Ingen handlinger tilgængelige</p>';
+        
+        // Render transactions
+        renderTransactions(card.transactions || []);
+        
+    } catch (error) {
+        console.error('Error loading card:', error);
+        document.getElementById('cardInfo').innerHTML = `
+            <div class="col-12 text-center text-danger py-5">
+                <i class="bi bi-exclamation-circle fs-1 mb-3"></i>
+                <p>❌ Fejl ved indlæsning: ${error.message}</p>
+                <button class="btn btn-primary" onclick="window.location.href='/prepaid-cards'">
+                    Tilbage til oversigt
+                </button>
+            </div>
+        `;
+    }
+}
+
+function renderTransactions(transactions) {
+    const tbody = document.getElementById('transactionsBody');
+    
+    if (!transactions || transactions.length === 0) {
+        tbody.innerHTML = `
+            <tr><td colspan="5" class="text-center text-muted py-5">
+                Ingen transaktioner endnu
+            </td></tr>
+        `;
+        return;
+    }
+    
+    tbody.innerHTML = transactions.map(t => `
+        <tr>
+            <td>${new Date(t.created_at).toLocaleDateString('da-DK')}</td>
+            <td>
+                ${t.ticket_id ? 
+                    `<a href="/ticket/tickets/${t.ticket_id}" class="text-decoration-none">
+                        #${t.ticket_id} - ${t.ticket_title || 'Ticket'}
+                    </a>` : '-'}
+            </td>
+            <td>${t.description || '-'}</td>
+            <td class="text-end">${parseFloat(t.hours_used).toFixed(2)} t</td>
+            <td class="text-end">${parseFloat(t.amount).toFixed(2)} kr</td>
+        </tr>
+    `).join('');
+}
+
+function getStatusBadge(status) {
+    const badges = {
+        'active': '<span class="badge bg-success">Aktiv</span>',
+        'depleted': '<span class="badge bg-secondary">Opbrugt</span>',
+        'expired': '<span class="badge bg-danger">Udløbet</span>',
+        'cancelled': '<span class="badge bg-warning">Annulleret</span>'
+    };
+    return badges[status] || status;
+}
+
+async function cancelCard() {
+    if (!confirm('Er du sikker på at du vil annullere dette kort?')) {
+        return;
+    }
+    
+    try {
+        const response = await fetch(`/api/v1/prepaid-cards/${cardId}/status`, {
+            method: 'PUT',
+            headers: { 'Content-Type': 'application/json' },
+            body: JSON.stringify({ status: 'cancelled' })
+        });
+        
+        if (!response.ok) throw new Error('Fejl ved annullering');
+        
+        alert('✅ Kort annulleret');
+        loadCardDetails(); // Reload
+        
+    } catch (error) {
+        console.error('Error cancelling card:', error);
+        alert('❌ Fejl: ' + error.message);
+    }
+}
+</script>
+
+<style>
+.breadcrumb {
+    background: transparent;
+    padding: 0;
+}
+
+.card-header {
+    font-weight: 600;
+}
+
+.table th {
+    font-weight: 600;
+    font-size: 0.85rem;
+    text-transform: uppercase;
+    letter-spacing: 0.5px;
+    color: var(--bs-secondary);
+}
+</style>
+{% endblock %}

app/prepaid/frontend/index.html

@@ -0,0 +1,461 @@
+{% extends "base.html" %}
+
+{% block title %}Prepaid Cards - BMC Hub{% endblock %}
+
+{% block content %}
+<div class="container-fluid py-4">
+    <!-- Header -->
+    <div class="row mb-4">
+        <div class="col">
+            <h1 class="h3 mb-0">💳 Prepaid Cards</h1>
+            <p class="text-muted">Oversigt og kontrol af kunders timekort</p>
+        </div>
+        <div class="col-auto">
+            <button class="btn btn-primary" onclick="openCreateModal()">
+                <i class="bi bi-plus-circle"></i> Opret Nyt Kort
+            </button>
+        </div>
+    </div>
+
+    <!-- Stats Row -->
+    <div class="row g-3 mb-4" id="statsCards">
+        <div class="col-md-3">
+            <div class="card border-0 shadow-sm">
+                <div class="card-body">
+                    <div class="d-flex align-items-center">
+                        <div class="flex-shrink-0">
+                            <div class="rounded-circle bg-success bg-opacity-10 p-3">
+                                <i class="bi bi-credit-card-2-front text-success fs-4"></i>
+                            </div>
+                        </div>
+                        <div class="flex-grow-1 ms-3">
+                            <p class="text-muted small mb-1">Aktive Kort</p>
+                            <h3 class="mb-0" id="activeCount">-</h3>
+                        </div>
+                    </div>
+                </div>
+            </div>
+        </div>
+        <div class="col-md-3">
+            <div class="card border-0 shadow-sm">
+                <div class="card-body">
+                    <div class="d-flex align-items-center">
+                        <div class="flex-shrink-0">
+                            <div class="rounded-circle bg-primary bg-opacity-10 p-3">
+                                <i class="bi bi-clock-history text-primary fs-4"></i>
+                            </div>
+                        </div>
+                        <div class="flex-grow-1 ms-3">
+                            <p class="text-muted small mb-1">Tilbageværende Timer</p>
+                            <h3 class="mb-0" id="remainingHours">-</h3>
+                        </div>
+                    </div>
+                </div>
+            </div>
+        </div>
+        <div class="col-md-3">
+            <div class="card border-0 shadow-sm">
+                <div class="card-body">
+                    <div class="d-flex align-items-center">
+                        <div class="flex-shrink-0">
+                            <div class="rounded-circle bg-info bg-opacity-10 p-3">
+                                <i class="bi bi-hourglass-split text-info fs-4"></i>
+                            </div>
+                        </div>
+                        <div class="flex-grow-1 ms-3">
+                            <p class="text-muted small mb-1">Brugte Timer</p>
+                            <h3 class="mb-0" id="usedHours">-</h3>
+                        </div>
+                    </div>
+                </div>
+            </div>
+        </div>
+        <div class="col-md-3">
+            <div class="card border-0 shadow-sm">
+                <div class="card-body">
+                    <div class="d-flex align-items-center">
+                        <div class="flex-shrink-0">
+                            <div class="rounded-circle bg-warning bg-opacity-10 p-3">
+                                <i class="bi bi-currency-dollar text-warning fs-4"></i>
+                            </div>
+                        </div>
+                        <div class="flex-grow-1 ms-3">
+                            <p class="text-muted small mb-1">Total Omsætning</p>
+                            <h3 class="mb-0" id="totalRevenue">-</h3>
+                        </div>
+                    </div>
+                </div>
+            </div>
+        </div>
+    </div>
+
+    <!-- Filter Bar -->
+    <div class="card border-0 shadow-sm mb-4">
+        <div class="card-body">
+            <div class="row g-3">
+                <div class="col-md-3">
+                    <label class="form-label small text-muted">Status</label>
+                    <select class="form-select" id="statusFilter" onchange="loadCards()">
+                        <option value="">Alle</option>
+                        <option value="active">Aktive</option>
+                        <option value="depleted">Opbrugt</option>
+                        <option value="expired">Udløbet</option>
+                        <option value="cancelled">Annulleret</option>
+                    </select>
+                </div>
+                <div class="col-md-6">
+                    <label class="form-label small text-muted">Søg Kunde</label>
+                    <input type="text" class="form-control" id="customerSearch" 
+                           placeholder="Søg efter kundenavn eller email...">
+                </div>
+                <div class="col-md-3 d-flex align-items-end">
+                    <button class="btn btn-outline-secondary w-100" onclick="resetFilters()">
+                        <i class="bi bi-x-circle"></i> Nulstil
+                    </button>
+                </div>
+            </div>
+        </div>
+    </div>
+
+    <!-- Cards Table -->
+    <div class="card border-0 shadow-sm">
+        <div class="card-body">
+            <div class="table-responsive">
+                <table class="table table-hover align-middle" id="cardsTable">
+                    <thead class="table-light">
+                        <tr>
+                            <th>Kortnummer</th>
+                            <th>Kunde</th>
+                            <th class="text-end">Købte Timer</th>
+                            <th class="text-end">Brugte Timer</th>
+                            <th class="text-end">Tilbage</th>
+                            <th class="text-end">Pris/Time</th>
+                            <th class="text-end">Total</th>
+                            <th>Status</th>
+                            <th>Udløber</th>
+                            <th class="text-end">Handlinger</th>
+                        </tr>
+                    </thead>
+                    <tbody id="cardsTableBody">
+                        <tr>
+                            <td colspan="10" class="text-center py-5">
+                                <div class="spinner-border text-primary" role="status">
+                                    <span class="visually-hidden">Loading...</span>
+                                </div>
+                            </td>
+                        </tr>
+                    </tbody>
+                </table>
+            </div>
+        </div>
+    </div>
+</div>
+
+<!-- Create Card Modal -->
+<div class="modal fade" id="createCardModal" tabindex="-1">
+    <div class="modal-dialog">
+        <div class="modal-content">
+            <div class="modal-header">
+                <h5 class="modal-title">💳 Opret Nyt Prepaid Kort</h5>
+                <button type="button" class="btn-close" data-bs-dismiss="modal"></button>
+            </div>
+            <div class="modal-body">
+                <form id="createCardForm">
+                    <div class="mb-3">
+                        <label class="form-label">Kunde *</label>
+                        <select class="form-select" id="customerId" required>
+                            <option value="">Vælg kunde...</option>
+                        </select>
+                    </div>
+                    <div class="mb-3">
+                        <label class="form-label">Antal Timer *</label>
+                        <input type="number" class="form-control" id="purchasedHours" 
+                               step="0.5" min="1" required>
+                    </div>
+                    <div class="mb-3">
+                        <label class="form-label">Pris pr. Time (DKK) *</label>
+                        <input type="number" class="form-control" id="pricePerHour" 
+                               step="0.01" min="0" required>
+                    </div>
+                    <div class="mb-3">
+                        <label class="form-label">Udløbsdato (valgfri)</label>
+                        <input type="date" class="form-control" id="expiresAt">
+                    </div>
+                    <div class="mb-3">
+                        <label class="form-label">Bemærkninger</label>
+                        <textarea class="form-control" id="notes" rows="3"></textarea>
+                    </div>
+                    <div class="alert alert-info small">
+                        <i class="bi bi-info-circle"></i> 
+                        Kortnummeret bliver automatisk genereret
+                    </div>
+                </form>
+            </div>
+            <div class="modal-footer">
+                <button type="button" class="btn btn-secondary" data-bs-dismiss="modal">Annuller</button>
+                <button type="button" class="btn btn-primary" onclick="createCard()">
+                    <i class="bi bi-plus-circle"></i> Opret Kort
+                </button>
+            </div>
+        </div>
+    </div>
+</div>
+
+<script>
+let createCardModal;
+
+// Initialize
+document.addEventListener('DOMContentLoaded', () => {
+    createCardModal = new bootstrap.Modal(document.getElementById('createCardModal'));
+    loadStats();
+    loadCards();
+    loadCustomers();
+});
+
+// Load Statistics
+async function loadStats() {
+    try {
+        const response = await fetch('/api/v1/prepaid-cards/stats/summary');
+        const stats = await response.json();
+        
+        document.getElementById('activeCount').textContent = stats.active_count || 0;
+        document.getElementById('remainingHours').textContent = 
+            parseFloat(stats.total_remaining_hours || 0).toFixed(1) + ' t';
+        document.getElementById('usedHours').textContent = 
+            parseFloat(stats.total_used_hours || 0).toFixed(1) + ' t';
+        document.getElementById('totalRevenue').textContent = 
+            new Intl.NumberFormat('da-DK', { 
+                style: 'currency', 
+                currency: 'DKK' 
+            }).format(parseFloat(stats.total_revenue || 0));
+    } catch (error) {
+        console.error('Error loading stats:', error);
+    }
+}
+
+// Load Cards
+async function loadCards() {
+    const status = document.getElementById('statusFilter').value;
+    const search = document.getElementById('customerSearch').value.toLowerCase();
+    
+    try {
+        let url = '/api/v1/prepaid-cards';
+        if (status) url += `?status=${status}`;
+        
+        const response = await fetch(url);
+        const cards = await response.json();
+        
+        // Filter by search
+        const filtered = cards.filter(card => {
+            if (!search) return true;
+            const name = (card.customer_name || '').toLowerCase();
+            const email = (card.customer_email || '').toLowerCase();
+            return name.includes(search) || email.includes(search);
+        });
+        
+        renderCards(filtered);
+    } catch (error) {
+        console.error('Error loading cards:', error);
+        document.getElementById('cardsTableBody').innerHTML = `
+            <tr><td colspan="10" class="text-center text-danger">
+                ❌ Fejl ved indlæsning: ${error.message}
+            </td></tr>
+        `;
+    }
+}
+
+// Render Cards Table
+function renderCards(cards) {
+    const tbody = document.getElementById('cardsTableBody');
+    
+    if (!cards || cards.length === 0) {
+        tbody.innerHTML = `
+            <tr><td colspan="10" class="text-center text-muted py-5">
+                Ingen kort fundet
+            </td></tr>
+        `;
+        return;
+    }
+    
+    tbody.innerHTML = cards.map(card => {
+        const statusBadge = getStatusBadge(card.status);
+        const expiresAt = card.expires_at ? 
+            new Date(card.expires_at).toLocaleDateString('da-DK') : '-';
+        
+        // Parse decimal strings to numbers
+        const purchasedHours = parseFloat(card.purchased_hours);
+        const usedHours = parseFloat(card.used_hours);
+        const remainingHours = parseFloat(card.remaining_hours);
+        const pricePerHour = parseFloat(card.price_per_hour);
+        const totalAmount = parseFloat(card.total_amount);
+        
+        return `
+            <tr>
+                <td>
+                    <a href="/prepaid-cards/${card.id}" class="text-decoration-none">
+                        <strong>${card.card_number}</strong>
+                    </a>
+                </td>
+                <td>
+                    <div>${card.customer_name || '-'}</div>
+                    <small class="text-muted">${card.customer_email || ''}</small>
+                </td>
+                <td class="text-end">${purchasedHours.toFixed(1)} t</td>
+                <td class="text-end">${usedHours.toFixed(1)} t</td>
+                <td class="text-end">
+                    <strong class="${remainingHours < 5 ? 'text-danger' : 'text-success'}">
+                        ${remainingHours.toFixed(1)} t
+                    </strong>
+                </td>
+                <td class="text-end">${pricePerHour.toFixed(2)} kr</td>
+                <td class="text-end"><strong>${totalAmount.toFixed(2)} kr</strong></td>
+                <td>${statusBadge}</td>
+                <td>${expiresAt}</td>
+                <td class="text-end">
+                    <div class="btn-group btn-group-sm">
+                        <a href="/prepaid-cards/${card.id}" class="btn btn-outline-primary" 
+                           title="Se detaljer">
+                            <i class="bi bi-eye"></i>
+                        </a>
+                        ${card.status === 'active' ? `
+                            <button class="btn btn-outline-warning" 
+                                    onclick="cancelCard(${card.id})" title="Annuller">
+                                <i class="bi bi-x-circle"></i>
+                            </button>
+                        ` : ''}
+                    </div>
+                </td>
+            </tr>
+        `;
+    }).join('');
+}
+
+// Get Status Badge
+function getStatusBadge(status) {
+    const badges = {
+        'active': '<span class="badge bg-success">Aktiv</span>',
+        'depleted': '<span class="badge bg-secondary">Opbrugt</span>',
+        'expired': '<span class="badge bg-danger">Udløbet</span>',
+        'cancelled': '<span class="badge bg-warning">Annulleret</span>'
+    };
+    return badges[status] || status;
+}
+
+// Load Customers for Dropdown
+async function loadCustomers() {
+    try {
+        const response = await fetch('/api/v1/customers');
+        const customers = await response.json();
+        
+        const select = document.getElementById('customerId');
+        select.innerHTML = '<option value="">Vælg kunde...</option>' +
+            customers.map(c => `<option value="${c.id}">${c.name}</option>`).join('');
+    } catch (error) {
+        console.error('Error loading customers:', error);
+    }
+}
+
+// Open Create Modal
+function openCreateModal() {
+    document.getElementById('createCardForm').reset();
+    createCardModal.show();
+}
+
+// Create Card
+async function createCard() {
+    const form = document.getElementById('createCardForm');
+    if (!form.checkValidity()) {
+        form.reportValidity();
+        return;
+    }
+    
+    const data = {
+        customer_id: parseInt(document.getElementById('customerId').value),
+        purchased_hours: parseFloat(document.getElementById('purchasedHours').value),
+        price_per_hour: parseFloat(document.getElementById('pricePerHour').value),
+        expires_at: document.getElementById('expiresAt').value || null,
+        notes: document.getElementById('notes').value || null
+    };
+    
+    try {
+        const response = await fetch('/api/v1/prepaid-cards', {
+            method: 'POST',
+            headers: { 'Content-Type': 'application/json' },
+            body: JSON.stringify(data)
+        });
+        
+        if (!response.ok) {
+            const error = await response.json();
+            throw new Error(error.detail || 'Fejl ved oprettelse');
+        }
+        
+        createCardModal.hide();
+        loadStats();
+        loadCards();
+        
+        alert('✅ Prepaid kort oprettet!');
+    } catch (error) {
+        console.error('Error creating card:', error);
+        alert('❌ Fejl: ' + error.message);
+    }
+}
+
+// Cancel Card
+async function cancelCard(cardId) {
+    if (!confirm('Er du sikker på at du vil annullere dette kort?')) {
+        return;
+    }
+    
+    try {
+        const response = await fetch(`/api/v1/prepaid-cards/${cardId}/status`, {
+            method: 'PUT',
+            headers: { 'Content-Type': 'application/json' },
+            body: JSON.stringify({ status: 'cancelled' })
+        });
+        
+        if (!response.ok) throw new Error('Fejl ved annullering');
+        
+        loadStats();
+        loadCards();
+        
+        alert('✅ Kort annulleret');
+    } catch (error) {
+        console.error('Error cancelling card:', error);
+        alert('❌ Fejl: ' + error.message);
+    }
+}
+
+// Reset Filters
+function resetFilters() {
+    document.getElementById('statusFilter').value = '';
+    document.getElementById('customerSearch').value = '';
+    loadCards();
+}
+
+// Live search on customer input
+document.getElementById('customerSearch').addEventListener('input', loadCards);
+</script>
+
+<style>
+.table th {
+    font-weight: 600;
+    font-size: 0.85rem;
+    text-transform: uppercase;
+    letter-spacing: 0.5px;
+    color: var(--bs-secondary);
+}
+
+.card {
+    transition: transform 0.2s, box-shadow 0.2s;
+}
+
+.card:hover {
+    transform: translateY(-2px);
+    box-shadow: 0 0.5rem 1rem rgba(0, 0, 0, 0.15) !important;
+}
+
+.btn-group-sm .btn {
+    padding: 0.25rem 0.5rem;
+}
+</style>
+{% endblock %}

app/services/email_processor_service.py

@@ -97,10 +97,9 @@ class EmailProcessorService:
                         # Step 5: Match against rules (legacy support) - skip if workflow already processed
                         if self.rules_enabled and not workflow_processed:
                             # Check if workflow already processed this email
-                            existing_execution = execute_query(
+                            existing_execution = execute_query_single(
                                 "SELECT id FROM email_workflow_executions WHERE email_id = %s AND status = 'completed' LIMIT 1",
-                                (email_id,), fetchone=True
+                                (email_id,))
-                            )
                             
                             if existing_execution:
                                 logger.info(f"⏭️ Email {email_id} already processed by workflow, skipping rules")

app/services/email_workflow_service.py

@@ -104,7 +104,7 @@ class EmailWorkflowService:
             ORDER BY priority ASC
         """
         
-        workflows = execute_query(query, (classification, confidence))
+        workflows = execute_query_single(query, (classification, confidence))
         
         # Filter by additional patterns
         matching = []
@@ -400,16 +400,15 @@ class EmailWorkflowService:
         
         # Find vendor by email
         query = "SELECT id, name FROM vendors WHERE email = %s LIMIT 1"
-        result = execute_query(query, (sender_email,), fetchone=True)
+        result = execute_query(query, (sender_email,))
         
         if result:
             vendor_id = result['id']
             
             # Check if already linked to avoid duplicate updates
-            current_vendor = execute_query(
+            current_vendor = execute_query_single(
                 "SELECT supplier_id FROM email_messages WHERE id = %s",
-                (email_data['id'],), fetchone=True
+                (email_data['id'],))
-            )
             
             if current_vendor and current_vendor.get('supplier_id') == vendor_id:
                 logger.info(f"⏭️ Email already linked to vendor {vendor_id}, skipping duplicate update")
@@ -458,7 +457,7 @@ class EmailWorkflowService:
         vendor_id = email_data.get('supplier_id')
         
         # Get PDF attachments from email
-        attachments = execute_query(
+        attachments = execute_query_single(
             """SELECT filename, file_path, size_bytes, content_type 
                FROM email_attachments 
                WHERE email_id = %s AND content_type = 'application/pdf'""",
@@ -515,9 +514,7 @@ class EmailWorkflowService:
                 # Check if file already exists
                 existing = execute_query(
                     "SELECT file_id FROM incoming_files WHERE checksum = %s",
-                    (checksum,),
+                    (checksum,))
-                    fetchone=True
-                )
                 
                 if existing:
                     logger.info(f"⚠️ File already exists: {attachment['filename']}")

app/services/ollama_service.py

@@ -12,7 +12,7 @@ from datetime import datetime
 import re
 
 from app.core.config import settings
-from app.core.database import execute_insert, execute_query, execute_update
+from app.core.database import execute_insert, execute_query, execute_update, execute_query_single
 
 logger = logging.getLogger(__name__)
 
@@ -582,11 +582,9 @@ Output: {
             return None
         
         # Search vendors table
-        vendor = execute_query(
+        vendor = execute_query_single(
             "SELECT * FROM vendors WHERE cvr_number = %s",
-            (cvr_clean,),
+            (cvr_clean,))
-            fetchone=True
-        )
         
         if vendor:
             logger.info(f"✅ Matched vendor: {vendor['name']} (CVR: {cvr_clean})")

app/services/simplycrm_service.py

@@ -22,16 +22,16 @@ class SimplyCRMService:
     """Service for integrating with Simply-CRM via webservice.php (VTiger fork)"""
     
     def __init__(self):
-        # Simply-CRM bruger OLD_VTIGER settings
+        # Try SIMPLYCRM_* first, fallback to OLD_VTIGER_* for backward compatibility
-        self.base_url = getattr(settings, 'OLD_VTIGER_URL', None)
+        self.base_url = getattr(settings, 'SIMPLYCRM_URL', None) or getattr(settings, 'OLD_VTIGER_URL', None)
-        self.username = getattr(settings, 'OLD_VTIGER_USERNAME', None)
+        self.username = getattr(settings, 'SIMPLYCRM_USERNAME', None) or getattr(settings, 'OLD_VTIGER_USERNAME', None)
-        self.access_key = getattr(settings, 'OLD_VTIGER_ACCESS_KEY', None)
+        self.access_key = getattr(settings, 'SIMPLYCRM_API_KEY', None) or getattr(settings, 'OLD_VTIGER_API_KEY', None)
         
         self.session_name: Optional[str] = None
         self.session: Optional[aiohttp.ClientSession] = None
         
         if not all([self.base_url, self.username, self.access_key]):
-            logger.warning("⚠️ Simply-CRM credentials not configured (OLD_VTIGER_* settings)")
+            logger.warning("⚠️ Simply-CRM credentials not configured (SIMPLYCRM_* or OLD_VTIGER_* settings)")
     
     async def __aenter__(self):
         """Context manager entry - create session and login"""

app/settings/frontend/settings.html

@@ -208,9 +208,10 @@
                             <h5 class="fw-bold mb-2">📦 Modul System</h5>
                             <p class="text-muted mb-0">Dynamisk feature loading - udvikl moduler isoleret fra core systemet</p>
                         </div>
-                        <a href="/api/v1/modules" target="_blank" class="btn btn-sm btn-outline-primary">
+                        <!-- <a href="/api/v1/modules" target="_blank" class="btn btn-sm btn-outline-primary">
                             <i class="bi bi-box-arrow-up-right me-1"></i>API
-                        </a>
+                        </a> -->
+                        <span class="badge bg-secondary">API ikke implementeret endnu</span>
                     </div>
 
                     <!-- Quick Start -->

app/shared/frontend/base.html

@@ -236,7 +236,7 @@
                         <li><a class="dropdown-item py-2" href="/ticket/worklog/review"><i class="bi bi-clock-history me-2"></i>Godkend Worklog</a></li>
                         <li><hr class="dropdown-divider"></li>
                         <li><a class="dropdown-item py-2" href="#">Ny Ticket</a></li>
-                        <li><a class="dropdown-item py-2" href="#">Klippekort</a></li>
+                        <li><a class="dropdown-item py-2" href="/prepaid-cards"><i class="bi bi-credit-card-2-front me-2"></i>Prepaid Cards</a></li>
                         <li><hr class="dropdown-divider"></li>
                         <li><a class="dropdown-item py-2" href="#">Knowledge Base</a></li>
                     </ul>
@@ -1054,8 +1054,16 @@
     
     function checkMaintenanceMode() {
         fetch('/api/v1/backups/maintenance')
-            .then(response => response.json())
+            .then(response => {
+                if (!response.ok) {
+                    // Silently ignore 404 - maintenance endpoint not implemented yet
+                    return null;
+                }
+                return response.json();
+            })
             .then(data => {
+                if (!data) return; // Skip if endpoint doesn't exist
+                
                 const overlay = document.getElementById('maintenance-overlay');
                 const messageEl = document.getElementById('maintenance-message');
                 const etaEl = document.getElementById('maintenance-eta');
@@ -1092,11 +1100,11 @@
                 }
             })
             .catch(error => {
-                console.error('Maintenance check error:', error);
+                // Silently ignore errors - maintenance check is not critical
             });
     }
     
-    // Check on page load
+    // Check on page load (optional feature, don't block if not available)
     checkMaintenanceMode();
     
     // Check periodically (every 30 seconds when not in maintenance)

app/ticket/backend/economic_export.py

@@ -19,7 +19,7 @@ from typing import Dict, List, Optional
 from datetime import date, datetime
 from decimal import Decimal
 
-from app.core.database import execute_query, execute_update
+from app.core.database import execute_query, execute_update, execute_query_single
 from app.core.config import settings
 from app.services.economic_service import EconomicService
 from psycopg2.extras import Json
@@ -164,7 +164,7 @@ class TicketEconomicExportService:
             WHERE id = %s
         """
         
-        customer = execute_query(query, (customer_id,), fetchone=True)
+        customer = execute_query_single(query, (customer_id,))
         
         if not customer:
             logger.error(f"❌ Customer {customer_id} not found")

app/ticket/backend/email_integration.py

@@ -14,7 +14,7 @@ import re
 from typing import Dict, Any, Optional, List
 from datetime import datetime
 
-from app.core.database import execute_query, execute_insert
+from app.core.database import execute_query, execute_insert, execute_query_single
 from app.ticket.backend.ticket_service import TicketService
 from app.ticket.backend.models import TTicketCreate, TicketPriority
 from psycopg2.extras import Json
@@ -122,7 +122,7 @@ class EmailTicketIntegration:
             
             # Find ticket by ticket_number
             query = "SELECT id FROM tticket_tickets WHERE ticket_number = %s"
-            result = execute_query(query, (ticket_number,), fetchone=True)
+            result = execute_query_single(query, (ticket_number,))
             
             if not result:
                 logger.warning(f"⚠️ Ticket {ticket_number} not found - creating new ticket instead")

app/ticket/backend/klippekort_service.py

@@ -12,7 +12,7 @@ from datetime import datetime
 from decimal import Decimal
 from typing import Optional, Dict, Any, List
 
-from app.core.database import execute_query, execute_insert, execute_update
+from app.core.database import execute_query, execute_insert, execute_update, execute_query_single
 from app.ticket.backend.models import (
     TPrepaidCard,
     TPrepaidCardCreate,
@@ -54,14 +54,12 @@ class KlippekortService:
         from psycopg2.extras import Json
         
         # Check if customer already has an active card
-        existing = execute_query(
+        existing = execute_query_single(
             """
             SELECT id, card_number FROM tticket_prepaid_cards 
             WHERE customer_id = %s AND status = 'active'
             """,
-            (card_data.customer_id,),
+            (card_data.customer_id,))
-            fetchone=True
-        )
         
         if existing:
             raise ValueError(
@@ -113,11 +111,9 @@ class KlippekortService:
         )
         
         # Fetch created card
-        card = execute_query(
+        card = execute_query_single(
             "SELECT * FROM tticket_prepaid_cards WHERE id = %s",
-            (card_id,),
+            (card_id,))
-            fetchone=True
-        )
         
         logger.info(f"✅ Created prepaid card {card['card_number']} (ID: {card_id})")
         return card
@@ -125,20 +121,16 @@ class KlippekortService:
     @staticmethod
     def get_card(card_id: int) -> Optional[Dict[str, Any]]:
         """Get prepaid card by ID"""
-        return execute_query(
+        return execute_query_single(
             "SELECT * FROM tticket_prepaid_cards WHERE id = %s",
-            (card_id,),
+            (card_id,))
-            fetchone=True
-        )
     
     @staticmethod
     def get_card_with_stats(card_id: int) -> Optional[Dict[str, Any]]:
         """Get prepaid card with usage statistics"""
-        return execute_query(
+        return execute_query_single(
             "SELECT * FROM tticket_prepaid_balances WHERE id = %s",
-            (card_id,),
+            (card_id,))
-            fetchone=True
-        )
     
     @staticmethod
     def get_active_card_for_customer(customer_id: int) -> Optional[Dict[str, Any]]:
@@ -147,14 +139,12 @@ class KlippekortService:
         
         Returns None if no active card exists.
         """
-        return execute_query(
+        return execute_query_single(
             """
             SELECT * FROM tticket_prepaid_cards 
             WHERE customer_id = %s AND status = 'active'
             """,
-            (customer_id,),
+            (customer_id,))
-            fetchone=True
-        )
     
     @staticmethod
     def check_balance(customer_id: int) -> Dict[str, Any]:
@@ -299,11 +289,9 @@ class KlippekortService:
             logger.warning(f"💳 Card {card['card_number']} is now depleted")
         
         # Fetch transaction
-        transaction = execute_query(
+        transaction = execute_query_single(
             "SELECT * FROM tticket_prepaid_transactions WHERE id = %s",
-            (transaction_id,),
+            (transaction_id,))
-            fetchone=True
-        )
         
         logger.info(f"✅ Deducted {hours}h from card {card['card_number']}, new balance: {new_balance}h")
         return transaction
@@ -368,11 +356,9 @@ class KlippekortService:
             )
         )
         
-        transaction = execute_query(
+        transaction = execute_query_single(
             "SELECT * FROM tticket_prepaid_transactions WHERE id = %s",
-            (transaction_id,),
+            (transaction_id,))
-            fetchone=True
-        )
         
         logger.info(f"✅ Topped up card {card['card_number']} with {hours}h, new balance: {new_balance}h")
         return transaction
@@ -392,7 +378,7 @@ class KlippekortService:
         Returns:
             List of transaction dicts
         """
-        transactions = execute_query(
+        transactions = execute_query_single(
             """
             SELECT * FROM tticket_prepaid_transactions 
             WHERE card_id = %s 
@@ -496,9 +482,7 @@ class KlippekortService:
         # Fetch updated card
         updated = execute_query(
             "SELECT * FROM tticket_prepaid_cards WHERE id = %s",
-            (card_id,),
+            (card_id,))
-            fetchone=True
-        )
         
         logger.info(f"✅ Cancelled card {card['card_number']}")
         return updated

app/ticket/backend/models.py

@@ -495,3 +495,289 @@ class PrepaidCardDeductRequest(BaseModel):
     """Request model for deducting hours from prepaid card"""
     worklog_id: int = Field(..., gt=0, description="Worklog ID der skal trækkes fra kort")
     hours: Decimal = Field(..., gt=0, description="Timer at trække")
+
+
+# ============================================================================
+# TICKET RELATIONS MODELS (Migration 026)
+# ============================================================================
+
+class TicketRelationType(str, Enum):
+    """Ticket relation types"""
+    MERGED_INTO = "merged_into"
+    SPLIT_FROM = "split_from"
+    PARENT_OF = "parent_of"
+    CHILD_OF = "child_of"
+    RELATED_TO = "related_to"
+
+
+class TTicketRelationBase(BaseModel):
+    """Base model for ticket relation"""
+    ticket_id: int
+    related_ticket_id: int
+    relation_type: TicketRelationType
+    reason: Optional[str] = None
+
+
+class TTicketRelationCreate(TTicketRelationBase):
+    """Create ticket relation"""
+    pass
+
+
+class TTicketRelation(TTicketRelationBase):
+    """Full ticket relation model"""
+    id: int
+    created_by_user_id: Optional[int] = None
+    created_at: datetime
+
+    class Config:
+        from_attributes = True
+
+
+# ============================================================================
+# CALENDAR EVENTS MODELS
+# ============================================================================
+
+class CalendarEventType(str, Enum):
+    """Calendar event types"""
+    APPOINTMENT = "appointment"
+    DEADLINE = "deadline"
+    MILESTONE = "milestone"
+    REMINDER = "reminder"
+    FOLLOW_UP = "follow_up"
+
+
+class CalendarEventStatus(str, Enum):
+    """Calendar event status"""
+    PENDING = "pending"
+    CONFIRMED = "confirmed"
+    COMPLETED = "completed"
+    CANCELLED = "cancelled"
+
+
+class TTicketCalendarEventBase(BaseModel):
+    """Base model for calendar event"""
+    ticket_id: int
+    title: str = Field(..., min_length=1, max_length=200)
+    description: Optional[str] = None
+    event_type: CalendarEventType = Field(default=CalendarEventType.APPOINTMENT)
+    event_date: date
+    event_time: Optional[str] = None
+    duration_minutes: Optional[int] = None
+    all_day: bool = False
+    status: CalendarEventStatus = Field(default=CalendarEventStatus.PENDING)
+
+
+class TTicketCalendarEventCreate(TTicketCalendarEventBase):
+    """Create calendar event"""
+    suggested_by_ai: bool = False
+    ai_confidence: Optional[Decimal] = None
+    ai_source_text: Optional[str] = None
+
+
+class TTicketCalendarEvent(TTicketCalendarEventBase):
+    """Full calendar event model"""
+    id: int
+    suggested_by_ai: bool = False
+    ai_confidence: Optional[Decimal] = None
+    ai_source_text: Optional[str] = None
+    created_by_user_id: Optional[int] = None
+    created_at: datetime
+    updated_at: Optional[datetime] = None
+    completed_at: Optional[datetime] = None
+
+    class Config:
+        from_attributes = True
+
+
+# ============================================================================
+# TEMPLATES MODELS
+# ============================================================================
+
+class TTicketTemplateBase(BaseModel):
+    """Base model for template"""
+    name: str = Field(..., min_length=1, max_length=200)
+    description: Optional[str] = None
+    category: Optional[str] = None
+    subject_template: Optional[str] = Field(None, max_length=500)
+    body_template: str = Field(..., min_length=1)
+    available_placeholders: Optional[List[str]] = None
+    default_attachments: Optional[dict] = None
+    is_active: bool = True
+    requires_approval: bool = False
+
+
+class TTicketTemplateCreate(TTicketTemplateBase):
+    """Create template"""
+    pass
+
+
+class TTicketTemplate(TTicketTemplateBase):
+    """Full template model"""
+    id: int
+    created_by_user_id: Optional[int] = None
+    created_at: datetime
+    updated_at: Optional[datetime] = None
+    last_used_at: Optional[datetime] = None
+    usage_count: int = 0
+
+    class Config:
+        from_attributes = True
+
+
+class TemplateRenderRequest(BaseModel):
+    """Request to render template with data"""
+    template_id: int
+    ticket_id: int
+    custom_data: Optional[dict] = None
+
+
+class TemplateRenderResponse(BaseModel):
+    """Rendered template"""
+    subject: Optional[str] = None
+    body: str
+    placeholders_used: List[str]
+
+
+# ============================================================================
+# AI SUGGESTIONS MODELS
+# ============================================================================
+
+class AISuggestionType(str, Enum):
+    """AI suggestion types"""
+    CONTACT_UPDATE = "contact_update"
+    NEW_CONTACT = "new_contact"
+    CATEGORY = "category"
+    TAG = "tag"
+    PRIORITY = "priority"
+    DEADLINE = "deadline"
+    CALENDAR_EVENT = "calendar_event"
+    TEMPLATE = "template"
+    MERGE = "merge"
+    RELATED_TICKET = "related_ticket"
+
+
+class AISuggestionStatus(str, Enum):
+    """AI suggestion status"""
+    PENDING = "pending"
+    ACCEPTED = "accepted"
+    REJECTED = "rejected"
+    AUTO_EXPIRED = "auto_expired"
+
+
+class TTicketAISuggestionBase(BaseModel):
+    """Base model for AI suggestion"""
+    ticket_id: int
+    suggestion_type: AISuggestionType
+    suggestion_data: dict  # Struktureret data om forslaget
+    confidence: Optional[Decimal] = None
+    reasoning: Optional[str] = None
+    source_text: Optional[str] = None
+    source_comment_id: Optional[int] = None
+
+
+class TTicketAISuggestionCreate(TTicketAISuggestionBase):
+    """Create AI suggestion"""
+    expires_at: Optional[datetime] = None
+
+
+class TTicketAISuggestion(TTicketAISuggestionBase):
+    """Full AI suggestion model"""
+    id: int
+    status: AISuggestionStatus = Field(default=AISuggestionStatus.PENDING)
+    reviewed_by_user_id: Optional[int] = None
+    reviewed_at: Optional[datetime] = None
+    created_at: datetime
+    expires_at: Optional[datetime] = None
+
+    class Config:
+        from_attributes = True
+
+
+class AISuggestionReviewRequest(BaseModel):
+    """Request to accept/reject AI suggestion"""
+    action: str = Field(..., pattern="^(accept|reject)$")
+    note: Optional[str] = None
+
+
+# ============================================================================
+# EMAIL METADATA MODELS
+# ============================================================================
+
+class TTicketEmailMetadataBase(BaseModel):
+    """Base model for email metadata"""
+    ticket_id: int
+    message_id: Optional[str] = None
+    in_reply_to: Optional[str] = None
+    references: Optional[str] = None
+    from_email: str
+    from_name: Optional[str] = None
+    from_signature: Optional[str] = None
+
+
+class TTicketEmailMetadataCreate(TTicketEmailMetadataBase):
+    """Create email metadata"""
+    matched_contact_id: Optional[int] = None
+    match_confidence: Optional[Decimal] = None
+    match_method: Optional[str] = None
+    suggested_contacts: Optional[dict] = None
+    extracted_phone: Optional[str] = None
+    extracted_address: Optional[str] = None
+    extracted_company: Optional[str] = None
+    extracted_title: Optional[str] = None
+
+
+class TTicketEmailMetadata(TTicketEmailMetadataCreate):
+    """Full email metadata model"""
+    id: int
+    created_at: datetime
+    updated_at: Optional[datetime] = None
+
+    class Config:
+        from_attributes = True
+
+
+# ============================================================================
+# AUDIT LOG MODELS
+# ============================================================================
+
+class TTicketAuditLog(BaseModel):
+    """Audit log entry"""
+    id: int
+    ticket_id: int
+    action: str
+    field_name: Optional[str] = None
+    old_value: Optional[str] = None
+    new_value: Optional[str] = None
+    user_id: Optional[int] = None
+    performed_at: datetime
+    reason: Optional[str] = None
+    metadata: Optional[dict] = None
+
+    class Config:
+        from_attributes = True
+
+
+# ============================================================================
+# EXTENDED REQUEST MODELS
+# ============================================================================
+
+class TicketMergeRequest(BaseModel):
+    """Request to merge tickets"""
+    source_ticket_ids: List[int] = Field(..., min_length=1, description="Tickets at lægge sammen")
+    target_ticket_id: int = Field(..., description="Primær ticket der skal beholdes")
+    reason: Optional[str] = Field(None, description="Hvorfor lægges de sammen")
+
+
+class TicketSplitRequest(BaseModel):
+    """Request to split ticket"""
+    source_ticket_id: int = Field(..., description="Ticket at splitte")
+    comment_ids: List[int] = Field(..., min_length=1, description="Kommentarer til ny ticket")
+    new_subject: str = Field(..., min_length=1, description="Emne på ny ticket")
+    new_description: Optional[str] = Field(None, description="Beskrivelse på ny ticket")
+    reason: Optional[str] = Field(None, description="Hvorfor splittes ticketen")
+
+
+class TicketDeadlineUpdateRequest(BaseModel):
+    """Request to update ticket deadline"""
+    deadline: Optional[datetime] = None
+    reason: Optional[str] = None

app/ticket/backend/router.py

@@ -26,9 +26,28 @@ from app.ticket.backend.models import (
     TicketListResponse,
     TicketStatusUpdateRequest,
     WorklogReviewResponse,
-    WorklogBillingRequest
+    WorklogBillingRequest,
+    # Migration 026 models
+    TTicketRelation,
+    TTicketRelationCreate,
+    TTicketCalendarEvent,
+    TTicketCalendarEventCreate,
+    CalendarEventStatus,
+    TTicketTemplate,
+    TTicketTemplateCreate,
+    TemplateRenderRequest,
+    TemplateRenderResponse,
+    TTicketAISuggestion,
+    TTicketAISuggestionCreate,
+    AISuggestionStatus,
+    AISuggestionType,
+    AISuggestionReviewRequest,
+    TTicketAuditLog,
+    TicketMergeRequest,
+    TicketSplitRequest,
+    TicketDeadlineUpdateRequest
 )
-from app.core.database import execute_query, execute_insert, execute_update
+from app.core.database import execute_query, execute_insert, execute_update, execute_query_single
 from datetime import date
 
 logger = logging.getLogger(__name__)
@@ -81,7 +100,7 @@ async def list_tickets(
             total_query += " AND customer_id = %s"
             params.append(customer_id)
         
-        total_result = execute_query(total_query, tuple(params), fetchone=True)
+        total_result = execute_query_single(total_query, tuple(params))
         total = total_result['count'] if total_result else 0
         
         return TicketListResponse(
@@ -217,7 +236,7 @@ async def list_comments(ticket_id: int):
     List all comments for a ticket
     """
     try:
-        comments = execute_query(
+        comments = execute_query_single(
             "SELECT * FROM tticket_comments WHERE ticket_id = %s ORDER BY created_at ASC",
             (ticket_id,)
         )
@@ -322,9 +341,7 @@ async def create_worklog(
         
         worklog = execute_query(
             "SELECT * FROM tticket_worklog WHERE id = %s",
-            (worklog_id,),
+            (worklog_id,))
-            fetchone=True
-        )
         
         logger.info(f"✅ Created worklog entry {worklog_id} for ticket {ticket_id}")
         return worklog
@@ -347,11 +364,9 @@ async def update_worklog(
     """
     try:
         # Get current worklog
-        current = execute_query(
+        current = execute_query_single(
             "SELECT * FROM tticket_worklog WHERE id = %s",
-            (worklog_id,),
+            (worklog_id,))
-            fetchone=True
-        )
         
         if not current:
             raise HTTPException(status_code=404, detail=f"Worklog {worklog_id} not found")
@@ -384,11 +399,9 @@ async def update_worklog(
             )
         
         # Fetch updated
-        worklog = execute_query(
+        worklog = execute_query_single(
             "SELECT * FROM tticket_worklog WHERE id = %s",
-            (worklog_id,),
+            (worklog_id,))
-            fetchone=True
-        )
         
         return worklog
         
@@ -427,7 +440,7 @@ async def review_worklog(
         
         query += " ORDER BY w.work_date DESC, t.customer_id"
         
-        worklogs = execute_query(query, tuple(params))
+        worklogs = execute_query_single(query, tuple(params))
         
         # Calculate totals
         total_hours = Decimal('0')
@@ -467,9 +480,7 @@ async def mark_worklog_billable(
             # Get worklog
             worklog = execute_query(
                 "SELECT * FROM tticket_worklog WHERE id = %s",
-                (worklog_id,),
+                (worklog_id,))
-                fetchone=True
-            )
             
             if not worklog:
                 logger.warning(f"⚠️ Worklog {worklog_id} not found, skipping")
@@ -700,7 +711,7 @@ async def get_stats_by_status():
     Get ticket statistics grouped by status
     """
     try:
-        stats = execute_query(
+        stats = execute_query_single(
             "SELECT * FROM tticket_stats_by_status ORDER BY status"
         )
         return stats or []
@@ -725,9 +736,7 @@ async def get_open_tickets_stats():
                 COUNT(*) FILTER (WHERE priority = 'urgent') as urgent_count,
                 AVG(age_hours) as avg_age_hours
             FROM tticket_open_tickets
-            """,
+            """)
-            fetchone=True
-        )
         
         return stats or {}
         
@@ -816,3 +825,586 @@ async def execute_economic_export(
     except Exception as e:
         logger.error(f"❌ Error executing export: {e}")
         raise HTTPException(status_code=500, detail=str(e))
+
+
+# ============================================================================
+# TICKET RELATIONS ENDPOINTS (Migration 026)
+# ============================================================================
+
+@router.post("/tickets/{ticket_id}/merge", tags=["Ticket Relations"])
+async def merge_tickets(ticket_id: int, request: TicketMergeRequest):
+    """
+    Flet flere tickets sammen til én primær ticket
+    
+    **Process**:
+    1. Validerer at alle source tickets eksisterer
+    2. Kopierer kommentarer og worklogs til target ticket
+    3. Opretter relation records
+    4. Markerer source tickets som merged
+    5. Logger i audit trail
+    """
+    try:
+        # Validate target ticket exists
+        target_ticket = execute_query_single(
+            "SELECT id, ticket_number, subject FROM tticket_tickets WHERE id = %s",
+            (request.target_ticket_id,)
+        )
+        if not target_ticket:
+            raise HTTPException(status_code=404, detail=f"Target ticket {request.target_ticket_id} not found")
+        
+        merged_count = 0
+        for source_id in request.source_ticket_ids:
+            # Validate source ticket
+            source_ticket = execute_query_single(
+                "SELECT id, ticket_number FROM tticket_tickets WHERE id = %s",
+                (source_id,)
+            )
+            if not source_ticket:
+                logger.warning(f"⚠️ Source ticket {source_id} not found, skipping")
+                continue
+            
+            # Create relation
+            execute_query(
+                """INSERT INTO tticket_relations (ticket_id, related_ticket_id, relation_type, reason, created_by_user_id)
+                   VALUES (%s, %s, 'merged_into', %s, 1)
+                   ON CONFLICT (ticket_id, related_ticket_id, relation_type) DO NOTHING""",
+                (source_id, request.target_ticket_id, request.reason)
+            )
+            
+            # Mark source as merged
+            execute_query(
+                """UPDATE tticket_tickets 
+                   SET is_merged = true, merged_into_ticket_id = %s, status = 'closed'
+                   WHERE id = %s""",
+                (request.target_ticket_id, source_id),
+                fetch=False
+            )
+            
+            # Log audit
+            execute_query(
+                """INSERT INTO tticket_audit_log (ticket_id, action, new_value, reason)
+                   VALUES (%s, 'merged_into', %s, %s)""",
+                (source_id, str(request.target_ticket_id), request.reason)
+            )
+            
+            merged_count += 1
+            logger.info(f"✅ Merged ticket {source_id} into {request.target_ticket_id}")
+        
+        return {
+            "status": "success",
+            "merged_count": merged_count,
+            "target_ticket": target_ticket,
+            "message": f"Successfully merged {merged_count} ticket(s)"
+        }
+        
+    except HTTPException:
+        raise
+    except Exception as e:
+        logger.error(f"❌ Error merging tickets: {e}")
+        raise HTTPException(status_code=500, detail=str(e))
+
+
+@router.post("/tickets/{ticket_id}/split", tags=["Ticket Relations"])
+async def split_ticket(ticket_id: int, request: TicketSplitRequest):
+    """
+    Opdel en ticket i to - flyt kommentarer til ny ticket
+    
+    **Process**:
+    1. Opretter ny ticket med nyt subject
+    2. Flytter valgte kommentarer til ny ticket
+    3. Opretter relation
+    4. Logger i audit trail
+    """
+    try:
+        # Validate source ticket
+        source_ticket = execute_query_single(
+            "SELECT * FROM tticket_tickets WHERE id = %s",
+            (request.source_ticket_id,)
+        )
+        if not source_ticket:
+            raise HTTPException(status_code=404, detail=f"Source ticket {request.source_ticket_id} not found")
+        
+        # Create new ticket (inherit customer, contact, priority)
+        new_ticket_id = execute_insert(
+            """INSERT INTO tticket_tickets 
+               (subject, description, status, priority, customer_id, contact_id, source, created_by_user_id)
+               VALUES (%s, %s, 'open', %s, %s, %s, 'manual', 1)
+               RETURNING id""",
+            (request.new_subject, request.new_description, source_ticket['priority'], 
+             source_ticket['customer_id'], source_ticket['contact_id'])
+        )
+        
+        new_ticket_number = execute_query_single(
+            "SELECT ticket_number FROM tticket_tickets WHERE id = %s",
+            (new_ticket_id,)
+        )['ticket_number']
+        
+        # Move comments
+        moved_comments = 0
+        for comment_id in request.comment_ids:
+            result = execute_query(
+                "UPDATE tticket_comments SET ticket_id = %s WHERE id = %s AND ticket_id = %s",
+                (new_ticket_id, comment_id, request.source_ticket_id),
+                fetch=False
+            )
+            if result:
+                moved_comments += 1
+        
+        # Create relation
+        execute_query(
+            """INSERT INTO tticket_relations (ticket_id, related_ticket_id, relation_type, reason, created_by_user_id)
+               VALUES (%s, %s, 'split_from', %s, 1)""",
+            (new_ticket_id, request.source_ticket_id, request.reason)
+        )
+        
+        # Log audit
+        execute_query(
+            """INSERT INTO tticket_audit_log (ticket_id, action, new_value, reason)
+               VALUES (%s, 'split_into', %s, %s)""",
+            (request.source_ticket_id, str(new_ticket_id), request.reason)
+        )
+        
+        logger.info(f"✅ Split ticket {request.source_ticket_id} into {new_ticket_id}, moved {moved_comments} comments")
+        
+        return {
+            "status": "success",
+            "new_ticket_id": new_ticket_id,
+            "new_ticket_number": new_ticket_number,
+            "moved_comments": moved_comments,
+            "message": f"Successfully split ticket into {new_ticket_number}"
+        }
+        
+    except HTTPException:
+        raise
+    except Exception as e:
+        logger.error(f"❌ Error splitting ticket: {e}")
+        raise HTTPException(status_code=500, detail=str(e))
+
+
+@router.get("/tickets/{ticket_id}/relations", tags=["Ticket Relations"])
+async def get_ticket_relations(ticket_id: int):
+    """Hent alle relationer for en ticket (begge retninger)"""
+    try:
+        relations = execute_query(
+            """SELECT r.*, 
+                      t.ticket_number as related_ticket_number,
+                      t.subject as related_subject,
+                      t.status as related_status
+               FROM tticket_all_relations r
+               LEFT JOIN tticket_tickets t ON r.related_ticket_id = t.id
+               WHERE r.ticket_id = %s
+               ORDER BY r.created_at DESC""",
+            (ticket_id,)
+        )
+        
+        return {"relations": relations, "total": len(relations)}
+        
+    except Exception as e:
+        logger.error(f"❌ Error fetching relations: {e}")
+        raise HTTPException(status_code=500, detail=str(e))
+
+
+@router.post("/tickets/{ticket_id}/relations", tags=["Ticket Relations"])
+async def create_ticket_relation(ticket_id: int, relation: TTicketRelationCreate):
+    """Opret en relation mellem to tickets"""
+    try:
+        # Validate both tickets exist
+        for tid in [relation.ticket_id, relation.related_ticket_id]:
+            ticket = execute_query_single("SELECT id FROM tticket_tickets WHERE id = %s", (tid,))
+            if not ticket:
+                raise HTTPException(status_code=404, detail=f"Ticket {tid} not found")
+        
+        execute_query(
+            """INSERT INTO tticket_relations (ticket_id, related_ticket_id, relation_type, reason, created_by_user_id)
+               VALUES (%s, %s, %s, %s, 1)""",
+            (relation.ticket_id, relation.related_ticket_id, relation.relation_type, relation.reason)
+        )
+        
+        return {"status": "success", "message": "Relation created"}
+        
+    except HTTPException:
+        raise
+    except Exception as e:
+        logger.error(f"❌ Error creating relation: {e}")
+        raise HTTPException(status_code=500, detail=str(e))
+
+
+# ============================================================================
+# CALENDAR EVENTS ENDPOINTS
+# ============================================================================
+
+@router.get("/tickets/{ticket_id}/calendar-events", tags=["Calendar"])
+async def get_calendar_events(ticket_id: int):
+    """Hent alle kalender events for en ticket"""
+    try:
+        events = execute_query(
+            """SELECT * FROM tticket_calendar_events 
+               WHERE ticket_id = %s 
+               ORDER BY event_date DESC, event_time DESC NULLS LAST""",
+            (ticket_id,)
+        )
+        
+        return {"events": events, "total": len(events)}
+        
+    except Exception as e:
+        logger.error(f"❌ Error fetching calendar events: {e}")
+        raise HTTPException(status_code=500, detail=str(e))
+
+
+@router.post("/tickets/{ticket_id}/calendar-events", tags=["Calendar"])
+async def create_calendar_event(ticket_id: int, event: TTicketCalendarEventCreate):
+    """Opret kalender event (manual eller AI-foreslået)"""
+    try:
+        event_id = execute_insert(
+            """INSERT INTO tticket_calendar_events 
+               (ticket_id, title, description, event_type, event_date, event_time, 
+                duration_minutes, all_day, status, suggested_by_ai, ai_confidence, 
+                ai_source_text, created_by_user_id)
+               VALUES (%s, %s, %s, %s, %s, %s, %s, %s, %s, %s, %s, %s, 1)
+               RETURNING id""",
+            (ticket_id, event.title, event.description, event.event_type, 
+             event.event_date, event.event_time, event.duration_minutes, 
+             event.all_day, event.status, event.suggested_by_ai, 
+             event.ai_confidence, event.ai_source_text)
+        )
+        
+        logger.info(f"✅ Created calendar event {event_id} for ticket {ticket_id}")
+        
+        return {"status": "success", "event_id": event_id, "message": "Calendar event created"}
+        
+    except Exception as e:
+        logger.error(f"❌ Error creating calendar event: {e}")
+        raise HTTPException(status_code=500, detail=str(e))
+
+
+@router.put("/tickets/{ticket_id}/calendar-events/{event_id}", tags=["Calendar"])
+async def update_calendar_event(ticket_id: int, event_id: int, status: CalendarEventStatus):
+    """Opdater calendar event status"""
+    try:
+        execute_query(
+            """UPDATE tticket_calendar_events 
+               SET status = %s, updated_at = CURRENT_TIMESTAMP,
+                   completed_at = CASE WHEN %s = 'completed' THEN CURRENT_TIMESTAMP ELSE completed_at END
+               WHERE id = %s AND ticket_id = %s""",
+            (status, status, event_id, ticket_id),
+            fetch=False
+        )
+        
+        return {"status": "success", "message": "Event updated"}
+        
+    except Exception as e:
+        logger.error(f"❌ Error updating calendar event: {e}")
+        raise HTTPException(status_code=500, detail=str(e))
+
+
+@router.delete("/tickets/{ticket_id}/calendar-events/{event_id}", tags=["Calendar"])
+async def delete_calendar_event(ticket_id: int, event_id: int):
+    """Slet calendar event"""
+    try:
+        execute_query(
+            "DELETE FROM tticket_calendar_events WHERE id = %s AND ticket_id = %s",
+            (event_id, ticket_id),
+            fetch=False
+        )
+        
+        return {"status": "success", "message": "Event deleted"}
+        
+    except Exception as e:
+        logger.error(f"❌ Error deleting calendar event: {e}")
+        raise HTTPException(status_code=500, detail=str(e))
+
+
+# ============================================================================
+# TEMPLATES ENDPOINTS
+# ============================================================================
+
+@router.get("/templates", response_model=List[TTicketTemplate], tags=["Templates"])
+async def list_templates(
+    category: Optional[str] = Query(None, description="Filter by category"),
+    active_only: bool = Query(True, description="Only show active templates")
+):
+    """List alle tilgængelige templates"""
+    try:
+        query = "SELECT * FROM tticket_templates WHERE 1=1"
+        params = []
+        
+        if category:
+            query += " AND category = %s"
+            params.append(category)
+        
+        if active_only:
+            query += " AND is_active = true"
+        
+        query += " ORDER BY category, name"
+        
+        templates = execute_query(query, tuple(params) if params else None)
+        
+        return templates
+        
+    except Exception as e:
+        logger.error(f"❌ Error listing templates: {e}")
+        raise HTTPException(status_code=500, detail=str(e))
+
+
+@router.post("/templates", tags=["Templates"])
+async def create_template(template: TTicketTemplateCreate):
+    """Opret ny template"""
+    try:
+        template_id = execute_insert(
+            """INSERT INTO tticket_templates 
+               (name, description, category, subject_template, body_template, 
+                available_placeholders, default_attachments, is_active, 
+                requires_approval, created_by_user_id)
+               VALUES (%s, %s, %s, %s, %s, %s, %s, %s, %s, 1)
+               RETURNING id""",
+            (template.name, template.description, template.category, 
+             template.subject_template, template.body_template, 
+             template.available_placeholders, template.default_attachments, 
+             template.is_active, template.requires_approval)
+        )
+        
+        logger.info(f"✅ Created template {template_id}: {template.name}")
+        
+        return {"status": "success", "template_id": template_id, "message": "Template created"}
+        
+    except Exception as e:
+        logger.error(f"❌ Error creating template: {e}")
+        raise HTTPException(status_code=500, detail=str(e))
+
+
+@router.post("/tickets/{ticket_id}/render-template", response_model=TemplateRenderResponse, tags=["Templates"])
+async def render_template(ticket_id: int, request: TemplateRenderRequest):
+    """
+    Render template med ticket data
+    
+    Erstatter placeholders med faktiske værdier:
+    - {{ticket_number}}
+    - {{ticket_subject}}
+    - {{customer_name}}
+    - {{contact_name}}
+    - etc.
+    """
+    try:
+        # Get template
+        template = execute_query_single(
+            "SELECT * FROM tticket_templates WHERE id = %s",
+            (request.template_id,)
+        )
+        if not template:
+            raise HTTPException(status_code=404, detail="Template not found")
+        
+        # Get ticket with customer and contact data
+        ticket_data = execute_query_single(
+            """SELECT t.*, 
+                      c.name as customer_name,
+                      con.name as contact_name,
+                      con.email as contact_email
+               FROM tticket_tickets t
+               LEFT JOIN customers c ON t.customer_id = c.id
+               LEFT JOIN contacts con ON t.contact_id = con.id
+               WHERE t.id = %s""",
+            (ticket_id,)
+        )
+        if not ticket_data:
+            raise HTTPException(status_code=404, detail="Ticket not found")
+        
+        # Build replacement dict
+        replacements = {
+            '{{ticket_number}}': ticket_data.get('ticket_number', ''),
+            '{{ticket_subject}}': ticket_data.get('subject', ''),
+            '{{customer_name}}': ticket_data.get('customer_name', ''),
+            '{{contact_name}}': ticket_data.get('contact_name', ''),
+            '{{contact_email}}': ticket_data.get('contact_email', ''),
+        }
+        
+        # Add custom data
+        if request.custom_data:
+            for key, value in request.custom_data.items():
+                replacements[f'{{{{{key}}}}}'] = str(value)
+        
+        # Render subject and body
+        rendered_subject = template['subject_template']
+        rendered_body = template['body_template']
+        placeholders_used = []
+        
+        for placeholder, value in replacements.items():
+            if placeholder in rendered_body or (rendered_subject and placeholder in rendered_subject):
+                placeholders_used.append(placeholder)
+                if rendered_subject:
+                    rendered_subject = rendered_subject.replace(placeholder, value)
+                rendered_body = rendered_body.replace(placeholder, value)
+        
+        return TemplateRenderResponse(
+            subject=rendered_subject,
+            body=rendered_body,
+            placeholders_used=placeholders_used
+        )
+        
+    except HTTPException:
+        raise
+    except Exception as e:
+        logger.error(f"❌ Error rendering template: {e}")
+        raise HTTPException(status_code=500, detail=str(e))
+
+
+# ============================================================================
+# AI SUGGESTIONS ENDPOINTS
+# ============================================================================
+
+@router.get("/tickets/{ticket_id}/suggestions", response_model=List[TTicketAISuggestion], tags=["AI Suggestions"])
+async def get_ai_suggestions(
+    ticket_id: int,
+    status: Optional[AISuggestionStatus] = Query(None, description="Filter by status"),
+    suggestion_type: Optional[AISuggestionType] = Query(None, description="Filter by type")
+):
+    """Hent AI forslag for ticket"""
+    try:
+        query = "SELECT * FROM tticket_ai_suggestions WHERE ticket_id = %s"
+        params = [ticket_id]
+        
+        if status:
+            query += " AND status = %s"
+            params.append(status)
+        
+        if suggestion_type:
+            query += " AND suggestion_type = %s"
+            params.append(suggestion_type)
+        
+        query += " ORDER BY created_at DESC"
+        
+        suggestions = execute_query(query, tuple(params))
+        
+        return suggestions
+        
+    except Exception as e:
+        logger.error(f"❌ Error fetching AI suggestions: {e}")
+        raise HTTPException(status_code=500, detail=str(e))
+
+
+@router.post("/tickets/{ticket_id}/suggestions/{suggestion_id}/review", tags=["AI Suggestions"])
+async def review_ai_suggestion(ticket_id: int, suggestion_id: int, review: AISuggestionReviewRequest):
+    """
+    Accepter eller afvis AI forslag
+    
+    **VIGTIGT**: Denne endpoint ændrer KUN suggestion status.
+    Den udfører IKKE automatisk den foreslåede handling.
+    Brugeren skal selv implementere ændringen efter accept.
+    """
+    try:
+        # Get suggestion
+        suggestion = execute_query_single(
+            "SELECT * FROM tticket_ai_suggestions WHERE id = %s AND ticket_id = %s",
+            (suggestion_id, ticket_id)
+        )
+        if not suggestion:
+            raise HTTPException(status_code=404, detail="Suggestion not found")
+        
+        if suggestion['status'] != 'pending':
+            raise HTTPException(status_code=400, detail=f"Suggestion already {suggestion['status']}")
+        
+        # Update status
+        new_status = 'accepted' if review.action == 'accept' else 'rejected'
+        execute_query(
+            """UPDATE tticket_ai_suggestions 
+               SET status = %s, reviewed_by_user_id = 1, reviewed_at = CURRENT_TIMESTAMP
+               WHERE id = %s""",
+            (new_status, suggestion_id),
+            fetch=False
+        )
+        
+        # Log audit
+        execute_query(
+            """INSERT INTO tticket_audit_log (ticket_id, action, new_value, reason)
+               VALUES (%s, %s, %s, %s)""",
+            (ticket_id, f'ai_suggestion_{review.action}ed', 
+             f"{suggestion['suggestion_type']}: {suggestion_id}", review.note)
+        )
+        
+        logger.info(f"✅ AI suggestion {suggestion_id} {review.action}ed for ticket {ticket_id}")
+        
+        return {
+            "status": "success",
+            "action": review.action,
+            "suggestion_type": suggestion['suggestion_type'],
+            "message": f"Suggestion {review.action}ed. Manual implementation required if accepted."
+        }
+        
+    except HTTPException:
+        raise
+    except Exception as e:
+        logger.error(f"❌ Error reviewing AI suggestion: {e}")
+        raise HTTPException(status_code=500, detail=str(e))
+
+
+# ============================================================================
+# DEADLINE ENDPOINT
+# ============================================================================
+
+@router.put("/tickets/{ticket_id}/deadline", tags=["Tickets"])
+async def update_ticket_deadline(ticket_id: int, request: TicketDeadlineUpdateRequest):
+    """Opdater ticket deadline"""
+    try:
+        # Get current deadline
+        current = execute_query_single(
+            "SELECT deadline FROM tticket_tickets WHERE id = %s",
+            (ticket_id,)
+        )
+        if not current:
+            raise HTTPException(status_code=404, detail="Ticket not found")
+        
+        # Update deadline
+        execute_query(
+            "UPDATE tticket_tickets SET deadline = %s WHERE id = %s",
+            (request.deadline, ticket_id),
+            fetch=False
+        )
+        
+        # Log audit (handled by trigger automatically)
+        if request.reason:
+            execute_query(
+                """INSERT INTO tticket_audit_log (ticket_id, action, field_name, old_value, new_value, reason)
+                   VALUES (%s, 'deadline_change', 'deadline', %s, %s, %s)""",
+                (ticket_id, str(current.get('deadline')), str(request.deadline), request.reason)
+            )
+        
+        logger.info(f"✅ Updated deadline for ticket {ticket_id}: {request.deadline}")
+        
+        return {
+            "status": "success",
+            "old_deadline": current.get('deadline'),
+            "new_deadline": request.deadline,
+            "message": "Deadline updated"
+        }
+        
+    except HTTPException:
+        raise
+    except Exception as e:
+        logger.error(f"❌ Error updating deadline: {e}")
+        raise HTTPException(status_code=500, detail=str(e))
+
+
+# ============================================================================
+# AUDIT LOG ENDPOINT
+# ============================================================================
+
+@router.get("/tickets/{ticket_id}/audit-log", response_model=List[TTicketAuditLog], tags=["Audit"])
+async def get_audit_log(
+    ticket_id: int,
+    limit: int = Query(50, ge=1, le=200, description="Number of entries"),
+    offset: int = Query(0, ge=0, description="Offset for pagination")
+):
+    """Hent audit log for ticket (sporbarhed)"""
+    try:
+        logs = execute_query(
+            """SELECT * FROM tticket_audit_log 
+               WHERE ticket_id = %s 
+               ORDER BY performed_at DESC 
+               LIMIT %s OFFSET %s""",
+            (ticket_id, limit, offset)
+        )
+        
+        return logs
+        
+    except Exception as e:
+        logger.error(f"❌ Error fetching audit log: {e}")
+        raise HTTPException(status_code=500, detail=str(e))

app/ticket/backend/ticket_service.py

@@ -10,7 +10,7 @@ from datetime import datetime
 from typing import Optional, Dict, Any, List
 from decimal import Decimal
 
-from app.core.database import execute_query, execute_insert, execute_update
+from app.core.database import execute_query, execute_insert, execute_update, execute_query_single
 from app.ticket.backend.models import (
     TicketStatus, 
     TicketPriority,
@@ -84,13 +84,14 @@ class TicketService:
         from psycopg2.extras import Json
         
         # Insert ticket (trigger will auto-generate ticket_number if NULL)
-        ticket_id = execute_insert(
+        result = execute_query_single(
             """
             INSERT INTO tticket_tickets (
                 ticket_number, subject, description, status, priority, category,
                 customer_id, contact_id, assigned_to_user_id, created_by_user_id,
                 source, tags, custom_fields
             ) VALUES (%s, %s, %s, %s, %s, %s, %s, %s, %s, %s, %s, %s, %s)
+            RETURNING id
             """,
             (
                 ticket_data.ticket_number,
@@ -109,6 +110,11 @@ class TicketService:
             )
         )
         
+        if not result:
+            raise Exception("Failed to create ticket - no ID returned")
+        
+        ticket_id = result['id']
+        
         # Log creation
         TicketService.log_audit(
             ticket_id=ticket_id,
@@ -120,11 +126,9 @@ class TicketService:
         )
         
         # Fetch created ticket
-        ticket = execute_query(
+        ticket = execute_query_single(
             "SELECT * FROM tticket_tickets WHERE id = %s",
-            (ticket_id,),
+            (ticket_id,))
-            fetchone=True
-        )
         
         logger.info(f"✅ Created ticket {ticket['ticket_number']} (ID: {ticket_id})")
         return ticket
@@ -147,11 +151,9 @@ class TicketService:
             Updated ticket dict
         """
         # Get current ticket
-        current = execute_query(
+        current = execute_query_single(
             "SELECT * FROM tticket_tickets WHERE id = %s",
-            (ticket_id,),
+            (ticket_id,))
-            fetchone=True
-        )
         
         if not current:
             raise ValueError(f"Ticket {ticket_id} not found")
@@ -198,11 +200,9 @@ class TicketService:
         )
         
         # Fetch updated ticket
-        updated = execute_query(
+        updated = execute_query_single(
             "SELECT * FROM tticket_tickets WHERE id = %s",
-            (ticket_id,),
+            (ticket_id,))
-            fetchone=True
-        )
         
         logger.info(f"✅ Updated ticket {updated['ticket_number']}")
         return updated
@@ -230,11 +230,9 @@ class TicketService:
             ValueError: If transition is not allowed
         """
         # Get current ticket
-        current = execute_query(
+        current = execute_query_single(
             "SELECT * FROM tticket_tickets WHERE id = %s",
-            (ticket_id,),
+            (ticket_id,))
-            fetchone=True
-        )
         
         if not current:
             raise ValueError(f"Ticket {ticket_id} not found")
@@ -280,11 +278,9 @@ class TicketService:
         )
         
         # Fetch updated ticket
-        updated = execute_query(
+        updated = execute_query_single(
             "SELECT * FROM tticket_tickets WHERE id = %s",
-            (ticket_id,),
+            (ticket_id,))
-            fetchone=True
-        )
         
         logger.info(f"✅ Updated ticket {updated['ticket_number']} status: {current_status} → {new_status}")
         return updated
@@ -307,11 +303,9 @@ class TicketService:
             Updated ticket dict
         """
         # Get current assignment
-        current = execute_query(
+        current = execute_query_single(
             "SELECT assigned_to_user_id FROM tticket_tickets WHERE id = %s",
-            (ticket_id,),
+            (ticket_id,))
-            fetchone=True
-        )
         
         if not current:
             raise ValueError(f"Ticket {ticket_id} not found")
@@ -334,11 +328,9 @@ class TicketService:
         )
         
         # Fetch updated ticket
-        updated = execute_query(
+        updated = execute_query_single(
             "SELECT * FROM tticket_tickets WHERE id = %s",
-            (ticket_id,),
+            (ticket_id,))
-            fetchone=True
-        )
         
         logger.info(f"✅ Assigned ticket {updated['ticket_number']} to user {assigned_to_user_id}")
         return updated
@@ -363,11 +355,9 @@ class TicketService:
             Created comment dict
         """
         # Verify ticket exists
-        ticket = execute_query(
+        ticket = execute_query_single(
             "SELECT id FROM tticket_tickets WHERE id = %s",
-            (ticket_id,),
+            (ticket_id,))
-            fetchone=True
-        )
         
         if not ticket:
             raise ValueError(f"Ticket {ticket_id} not found")
@@ -389,11 +379,9 @@ class TicketService:
         
         # Update first_response_at if this is the first non-internal comment
         if not is_internal:
-            ticket = execute_query(
+            ticket = execute_query_single(
                 "SELECT first_response_at FROM tticket_tickets WHERE id = %s",
-                (ticket_id,),
+                (ticket_id,))
-                fetchone=True
-            )
             if not ticket['first_response_at']:
                 execute_update(
                     "UPDATE tticket_tickets SET first_response_at = CURRENT_TIMESTAMP WHERE id = %s",
@@ -411,11 +399,9 @@ class TicketService:
         )
         
         # Fetch created comment
-        comment = execute_query(
+        comment = execute_query_single(
             "SELECT * FROM tticket_comments WHERE id = %s",
-            (comment_id,),
+            (comment_id,))
-            fetchone=True
-        )
         
         logger.info(f"💬 Added comment to ticket {ticket_id} (internal: {is_internal})")
         return comment
@@ -471,19 +457,15 @@ class TicketService:
         Returns:
             Ticket dict with stats or None if not found
         """
-        ticket = execute_query(
+        ticket = execute_query_single(
             "SELECT * FROM tticket_open_tickets WHERE id = %s",
-            (ticket_id,),
+            (ticket_id,))
-            fetchone=True
-        )
         
         # If not in open_tickets view, fetch from main table
         if not ticket:
-            ticket = execute_query(
+            ticket = execute_query_single(
                 "SELECT * FROM tticket_tickets WHERE id = %s",
-                (ticket_id,),
+                (ticket_id,))
-                fetchone=True
-            )
         
         return ticket
     

app/ticket/frontend/dashboard.html

@@ -2,360 +2,282 @@
 
 {% block title %}Ticket Dashboard - BMC Hub{% endblock %}
 
-{% block extra_css %}
-<style>
-        .stat-card {
-            text-align: center;
-            padding: 2rem 1.5rem;
-            cursor: pointer;
-            position: relative;
-            overflow: hidden;
-        }
-
-        .stat-card::before {
-            content: '';
-            position: absolute;
-            top: 0;
-            left: 0;
-            right: 0;
-            height: 4px;
-            background: var(--accent);
-            transform: scaleX(0);
-            transition: transform 0.3s;
-        }
-
-        .stat-card:hover::before {
-            transform: scaleX(1);
-        }
-
-        .stat-card h3 {
-            font-size: 3rem;
-            font-weight: 700;
-            color: var(--accent);
-            margin-bottom: 0.5rem;
-            line-height: 1;
-        }
-
-        .stat-card p {
-            color: var(--text-secondary);
-            font-size: 0.9rem;
-            margin: 0;
-            text-transform: uppercase;
-            letter-spacing: 0.5px;
-        }
-
-        .stat-card .icon {
-            font-size: 2rem;
-            opacity: 0.3;
-            margin-bottom: 1rem;
-        }
-
-        .stat-card.status-open h3 { color: #17a2b8; }
-        .stat-card.status-in-progress h3 { color: #ffc107; }
-        .stat-card.status-resolved h3 { color: #28a745; }
-        .stat-card.status-closed h3 { color: #6c757d; }
-
-        .ticket-list {
-            background: var(--bg-card);
-        }
-
-        .ticket-list th {
-            font-weight: 600;
-            color: var(--text-secondary);
-            border-bottom: 2px solid var(--accent-light);
-            padding: 1rem 0.75rem;
-            font-size: 0.85rem;
-            text-transform: uppercase;
-            letter-spacing: 0.5px;
-        }
-
-        .ticket-list td {
-            padding: 1rem 0.75rem;
-            vertical-align: middle;
-            border-bottom: 1px solid var(--accent-light);
-        }
-
-        .ticket-row {
-            transition: background-color 0.2s;
-            cursor: pointer;
-        }
-
-        .ticket-row:hover {
-            background-color: var(--accent-light);
-        }
-
-        .badge {
-            padding: 0.4rem 0.8rem;
-            font-weight: 500;
-            border-radius: 6px;
-            font-size: 0.75rem;
-        }
-
-        .badge-status-open {
-            background-color: #d1ecf1;
-            color: #0c5460;
-        }
-
-        .badge-status-in_progress {
-            background-color: #fff3cd;
-            color: #856404;
-        }
-
-        .badge-status-pending_customer {
-            background-color: #e2e3e5;
-            color: #383d41;
-        }
-
-        .badge-status-resolved {
-            background-color: #d4edda;
-            color: #155724;
-        }
-
-        .badge-status-closed {
-            background-color: #f8d7da;
-            color: #721c24;
-        }
-
-        .badge-priority-low {
-            background-color: var(--accent-light);
-            color: var(--accent);
-        }
-
-        .badge-priority-normal {
-            background-color: #e2e3e5;
-            color: #383d41;
-        }
-
-        .badge-priority-high {
-            background-color: #fff3cd;
-            color: #856404;
-        }
-
-        .badge-priority-urgent, .badge-priority-critical {
-            background-color: #f8d7da;
-            color: #721c24;
-        }
-
-        .ticket-number {
-            font-family: 'Monaco', 'Courier New', monospace;
-            background: var(--accent-light);
-            padding: 0.2rem 0.5rem;
-            border-radius: 4px;
-            font-size: 0.85rem;
-            color: var(--accent);
-            font-weight: 600;
-        }
-
-        .worklog-stats {
-            display: flex;
-            justify-content: space-around;
-            padding: 1.5rem;
-            background: linear-gradient(135deg, var(--accent-light) 0%, var(--bg-card) 100%);
-            border-radius: var(--border-radius);
-            margin-bottom: 2rem;
-        }
-
-        .worklog-stat {
-            text-align: center;
-        }
-
-        .worklog-stat h4 {
-            font-size: 2rem;
-            font-weight: 700;
-            color: var(--accent);
-            margin: 0;
-        }
-
-        .worklog-stat p {
-            color: var(--text-secondary);
-            margin: 0;
-            font-size: 0.85rem;
-        }
-
-        .empty-state {
-            text-align: center;
-            padding: 4rem 2rem;
-            color: var(--text-secondary);
-        }
-
-        .empty-state i {
-            font-size: 4rem;
-            margin-bottom: 1rem;
-            opacity: 0.3;
-        }
-
-        .section-header {
-            display: flex;
-            justify-content: space-between;
-            align-items: center;
-            margin-bottom: 1.5rem;
-        }
-
-        .section-header h2 {
-            font-size: 1.5rem;
-            font-weight: 600;
-            margin: 0;
-        }
-
-        .quick-actions {
-            display: flex;
-            gap: 1rem;
-            flex-wrap: wrap;
-        }
-    </style>
-{% endblock %}
-
 {% block content %}
-    <div class="container-fluid px-4">
+<div class="container-fluid py-4">
-        <!-- Page Header -->
+    <!-- Header -->
-        <div class="section-header">
+    <div class="row mb-4">
-            <div>
+        <div class="col">
-                <h1 class="mb-2">
+            <h1 class="h3 mb-0">🎫 Support Dashboard</h1>
-                    <i class="bi bi-speedometer2"></i> Ticket Dashboard
+            <p class="text-muted">Oversigt over alle support tickets og aktivitet</p>
-                </h1>
-                <p class="text-muted">Oversigt over alle tickets og worklog aktivitet</p>
-            </div>
-            <div class="quick-actions">
-                <a href="/ticket/tickets/new" class="btn btn-primary">
-                    <i class="bi bi-plus-circle"></i> Ny Ticket
-                </a>
-            </div>
         </div>
+        <div class="col-auto">
+            <button class="btn btn-primary" onclick="window.location.href='/ticket/tickets/new'">
+                <i class="bi bi-plus-circle"></i> Ny Ticket
+            </button>
+        </div>
+    </div>
 
-        <!-- Ticket Statistics -->
+    <!-- Status Overview -->
-        <div class="row mb-4">
+    <div class="row g-3 mb-4">
-            <div class="col-md-3">
+        <div class="col-md-2">
-                <div class="card stat-card status-open" onclick="filterTickets('open')">
+            <div class="card border-0 shadow-sm h-100" style="cursor: pointer;" onclick="filterByStatus('open')">
-                    <div class="icon"><i class="bi bi-inbox"></i></div>
+                <div class="card-body text-center">
-                    <h3>{{ stats.open_count or 0 }}</h3>
+                    <div class="rounded-circle bg-info bg-opacity-10 p-3 d-inline-flex mb-3">
-                    <p>Nye Tickets</p>
+                        <i class="bi bi-inbox-fill text-info fs-4"></i>
-                </div>
+                    </div>
-            </div>
+                    <h2 class="mb-1 text-info">{{ stats.open_count or 0 }}</h2>
-            <div class="col-md-3">
+                    <p class="text-muted small mb-0">Åbne</p>
-                <div class="card stat-card status-in-progress" onclick="filterTickets('in_progress')">
-                    <div class="icon"><i class="bi bi-arrow-repeat"></i></div>
-                    <h3>{{ stats.in_progress_count or 0 }}</h3>
-                    <p>I Gang</p>
-                </div>
-            </div>
-            <div class="col-md-3">
-                <div class="card stat-card status-resolved" onclick="filterTickets('resolved')">
-                    <div class="icon"><i class="bi bi-check-circle"></i></div>
-                    <h3>{{ stats.resolved_count or 0 }}</h3>
-                    <p>Løst</p>
-                </div>
-            </div>
-            <div class="col-md-3">
-                <div class="card stat-card status-closed" onclick="filterTickets('closed')">
-                    <div class="icon"><i class="bi bi-archive"></i></div>
-                    <h3>{{ stats.closed_count or 0 }}</h3>
-                    <p>Lukket</p>
                 </div>
             </div>
         </div>
-
+        <div class="col-md-2">
-        <!-- Worklog Statistics -->
+            <div class="card border-0 shadow-sm h-100" style="cursor: pointer;" onclick="filterByStatus('in_progress')">
-        <div class="worklog-stats">
+                <div class="card-body text-center">
-            <div class="worklog-stat">
+                    <div class="rounded-circle bg-warning bg-opacity-10 p-3 d-inline-flex mb-3">
-                <h4>{{ worklog_stats.draft_count or 0 }}</h4>
+                        <i class="bi bi-hourglass-split text-warning fs-4"></i>
-                <p>Draft Worklog</p>
+                    </div>
-            </div>
+                    <h2 class="mb-1 text-warning">{{ stats.in_progress_count or 0 }}</h2>
-            <div class="worklog-stat">
+                    <p class="text-muted small mb-0">I Gang</p>
-                <h4>{{ "%.1f"|format(worklog_stats.draft_hours or 0) }}t</h4>
+                </div>
-                <p>Udraft Timer</p>
-            </div>
-            <div class="worklog-stat">
-                <h4>{{ worklog_stats.billable_count or 0 }}</h4>
-                <p>Billable Entries</p>
-            </div>
-            <div class="worklog-stat">
-                <h4>{{ "%.1f"|format(worklog_stats.billable_hours or 0) }}t</h4>
-                <p>Billable Timer</p>
             </div>
         </div>
+        <div class="col-md-2">
+            <div class="card border-0 shadow-sm h-100" style="cursor: pointer;" onclick="filterByStatus('pending_customer')">
+                <div class="card-body text-center">
+                    <div class="rounded-circle bg-secondary bg-opacity-10 p-3 d-inline-flex mb-3">
+                        <i class="bi bi-clock-fill text-secondary fs-4"></i>
+                    </div>
+                    <h2 class="mb-1 text-secondary">{{ stats.pending_count or 0 }}</h2>
+                    <p class="text-muted small mb-0">Afventer</p>
+                </div>
+            </div>
+        </div>
+        <div class="col-md-2">
+            <div class="card border-0 shadow-sm h-100" style="cursor: pointer;" onclick="filterByStatus('resolved')">
+                <div class="card-body text-center">
+                    <div class="rounded-circle bg-success bg-opacity-10 p-3 d-inline-flex mb-3">
+                        <i class="bi bi-check-circle-fill text-success fs-4"></i>
+                    </div>
+                    <h2 class="mb-1 text-success">{{ stats.resolved_count or 0 }}</h2>
+                    <p class="text-muted small mb-0">Løst</p>
+                </div>
+            </div>
+        </div>
+        <div class="col-md-2">
+            <div class="card border-0 shadow-sm h-100" style="cursor: pointer;" onclick="filterByStatus('closed')">
+                <div class="card-body text-center">
+                    <div class="rounded-circle bg-dark bg-opacity-10 p-3 d-inline-flex mb-3">
+                        <i class="bi bi-archive-fill text-dark fs-4"></i>
+                    </div>
+                    <h2 class="mb-1 text-dark">{{ stats.closed_count or 0 }}</h2>
+                    <p class="text-muted small mb-0">Lukket</p>
+                </div>
+            </div>
+        </div>
+        <div class="col-md-2">
+            <div class="card border-0 shadow-sm h-100 bg-primary text-white">
+                <div class="card-body text-center">
+                    <div class="rounded-circle bg-white bg-opacity-25 p-3 d-inline-flex mb-3">
+                        <i class="bi bi-ticket-detailed-fill fs-4"></i>
+                    </div>
+                    <h2 class="mb-1">{{ stats.total_count or 0 }}</h2>
+                    <p class="small mb-0 opacity-75">I Alt</p>
+                </div>
+            </div>
+        </div>
+    </div>
 
-        <!-- Recent Tickets -->
+    <!-- Worklog & Prepaid Overview -->
-        <div class="section-header">
+    <div class="row g-4 mb-4">
-            <h2>
+        <div class="col-md-6">
-                <i class="bi bi-clock-history"></i> Seneste Tickets
+            <div class="card border-0 shadow-sm">
-            </h2>
+                <div class="card-header bg-white border-0 py-3">
-            <a href="/ticket/tickets" class="btn btn-outline-secondary">
+                    <h5 class="mb-0">⏱️ Worklog Status</h5>
-                <i class="bi bi-list-ul"></i> Se Alle
+                </div>
+                <div class="card-body">
+                    <div class="row">
+                        <div class="col-6 border-end">
+                            <div class="text-center p-3">
+                                <h3 class="text-warning mb-2">{{ worklog_stats.draft_count or 0 }}</h3>
+                                <p class="text-muted small mb-1">Kladder</p>
+                                <p class="mb-0"><strong>{{ "%.1f"|format(worklog_stats.draft_hours|float if worklog_stats.draft_hours else 0) }} timer</strong></p>
+                            </div>
+                        </div>
+                        <div class="col-6">
+                            <div class="text-center p-3">
+                                <h3 class="text-success mb-2">{{ worklog_stats.billable_count or 0 }}</h3>
+                                <p class="text-muted small mb-1">Fakturerbare</p>
+                                <p class="mb-0"><strong>{{ "%.1f"|format(worklog_stats.billable_hours|float if worklog_stats.billable_hours else 0) }} timer</strong></p>
+                            </div>
+                        </div>
+                    </div>
+                    <div class="text-center pt-3 border-top">
+                        <a href="/ticket/worklog/review" class="btn btn-outline-primary btn-sm">
+                            <i class="bi bi-check-square"></i> Godkend Worklog
+                        </a>
+                    </div>
+                </div>
+            </div>
+        </div>
+        
+        <div class="col-md-6">
+            <div class="card border-0 shadow-sm">
+                <div class="card-header bg-white border-0 py-3">
+                    <h5 class="mb-0">💳 Prepaid Cards</h5>
+                </div>
+                <div class="card-body" id="prepaidStats">
+                    <div class="text-center py-3">
+                        <div class="spinner-border spinner-border-sm text-primary" role="status">
+                            <span class="visually-hidden">Loading...</span>
+                        </div>
+                    </div>
+                </div>
+            </div>
+        </div>
+    </div>
+
+    <!-- Recent Tickets -->
+    <div class="card border-0 shadow-sm">
+        <div class="card-header bg-white border-0 py-3 d-flex justify-content-between align-items-center">
+            <h5 class="mb-0">📋 Seneste Tickets</h5>
+            <a href="/ticket/tickets" class="btn btn-sm btn-outline-secondary">
+                Se Alle <i class="bi bi-arrow-right"></i>
             </a>
         </div>
-
+        <div class="card-body p-0">
-        {% if recent_tickets %}
-        <div class="card">
             <div class="table-responsive">
-                <table class="table ticket-list mb-0">
+                <table class="table table-hover mb-0">
-                    <thead>
+                    <thead class="table-light">
                         <tr>
-                            <th>Ticket</th>
+                            <th>Ticket #</th>
+                            <th>Emne</th>
                             <th>Kunde</th>
                             <th>Status</th>
                             <th>Prioritet</th>
                             <th>Oprettet</th>
+                            <th></th>
                         </tr>
                     </thead>
                     <tbody>
-                        {% for ticket in recent_tickets %}
+                        {% if recent_tickets %}
-                        <tr class="ticket-row" onclick="window.location='/ticket/tickets/{{ ticket.id }}'">
+                            {% for ticket in recent_tickets %}
-                            <td>
+                            <tr onclick="window.location.href='/ticket/tickets/{{ ticket.id }}'" style="cursor: pointer;">
-                                <span class="ticket-number">{{ ticket.ticket_number }}</span>
+                                <td><strong>{{ ticket.ticket_number }}</strong></td>
-                                <br>
+                                <td>{{ ticket.subject }}</td>
-                                <strong>{{ ticket.subject }}</strong>
+                                <td>{{ ticket.customer_name or '-' }}</td>
-                            </td>
+                                <td>
-                            <td>
+                                    {% if ticket.status == 'open' %}
-                                {% if ticket.customer_name %}
+                                        <span class="badge bg-info">Åben</span>
-                                {{ ticket.customer_name }}
+                                    {% elif ticket.status == 'in_progress' %}
-                                {% else %}
+                                        <span class="badge bg-warning">I Gang</span>
-                                <span class="text-muted">-</span>
+                                    {% elif ticket.status == 'pending_customer' %}
-                                {% endif %}
+                                        <span class="badge bg-secondary">Afventer</span>
-                            </td>
+                                    {% elif ticket.status == 'resolved' %}
-                            <td>
+                                        <span class="badge bg-success">Løst</span>
-                                <span class="badge badge-status-{{ ticket.status }}">
+                                    {% elif ticket.status == 'closed' %}
-                                    {{ ticket.status.replace('_', ' ').title() }}
+                                        <span class="badge bg-dark">Lukket</span>
-                                </span>
+                                    {% else %}
-                            </td>
+                                        <span class="badge bg-secondary">{{ ticket.status }}</span>
-                            <td>
+                                    {% endif %}
-                                <span class="badge badge-priority-{{ ticket.priority }}">
+                                </td>
-                                    {{ ticket.priority.title() }}
+                                <td>
-                                </span>
+                                    {% if ticket.priority == 'urgent' %}
-                            </td>
+                                        <span class="badge bg-danger">Akut</span>
-                            <td>
+                                    {% elif ticket.priority == 'high' %}
-                                {{ ticket.created_at.strftime('%d-%m-%Y %H:%M') if ticket.created_at else '-' }}
+                                        <span class="badge bg-warning">Høj</span>
-                            </td>
+                                    {% elif ticket.priority == 'normal' %}
-                        </tr>
+                                        <span class="badge bg-info">Normal</span>
-                        {% endfor %}
+                                    {% else %}
+                                        <span class="badge bg-secondary">Lav</span>
+                                    {% endif %}
+                                </td>
+                                <td>{{ ticket.created_at.strftime('%d/%m/%Y %H:%M') if ticket.created_at else '-' }}</td>
+                                <td>
+                                    <button class="btn btn-sm btn-outline-primary" onclick="event.stopPropagation(); window.location.href='/ticket/tickets/{{ ticket.id }}'">
+                                        <i class="bi bi-arrow-right"></i>
+                                    </button>
+                                </td>
+                            </tr>
+                            {% endfor %}
+                        {% else %}
+                            <tr>
+                                <td colspan="7" class="text-center text-muted py-5">
+                                    Ingen tickets endnu
+                                </td>
+                            </tr>
+                        {% endif %}
                     </tbody>
                 </table>
             </div>
         </div>
-        {% else %}
+    </div>
-        <div class="card">
+</div>
-            <div class="empty-state">
+
-                <i class="bi bi-inbox"></i>
+<script>
-                <h3>Ingen tickets endnu</h3>
+// Load prepaid stats
-                <p>Opret din første ticket for at komme i gang</p>
+document.addEventListener('DOMContentLoaded', () => {
-                <a href="/ticket/tickets/new" class="btn btn-primary mt-3">
+    loadPrepaidStats();
-                    <i class="bi bi-plus-circle"></i> Opret Ticket
+});
+
+async function loadPrepaidStats() {
+    try {
+        const response = await fetch('/api/v1/prepaid-cards/stats/summary');
+        const stats = await response.json();
+        
+        document.getElementById('prepaidStats').innerHTML = `
+            <div class="row text-center">
+                <div class="col-6 border-end">
+                    <h4 class="text-success mb-1">${stats.active_count || 0}</h4>
+                    <p class="text-muted small mb-0">Aktive Kort</p>
+                </div>
+                <div class="col-6">
+                    <h4 class="text-primary mb-1">${parseFloat(stats.total_remaining_hours || 0).toFixed(1)} t</h4>
+                    <p class="text-muted small mb-0">Timer Tilbage</p>
+                </div>
+            </div>
+            <div class="text-center pt-3 border-top">
+                <a href="/prepaid-cards" class="btn btn-outline-primary btn-sm">
+                    <i class="bi bi-credit-card-2-front"></i> Se Alle Kort
                 </a>
             </div>
-        </div>
+        `;
-        {% endif %}
+    } catch (error) {
-    </div>
+        console.error('Error loading prepaid stats:', error);
-{% endblock %}
+        document.getElementById('prepaidStats').innerHTML = `
+            <p class="text-center text-muted mb-0">Kunne ikke indlæse data</p>
+        `;
+    }
+}
 
-{% block extra_js %}
+function filterByStatus(status) {
-    <script>
+    window.location.href = `/ticket/tickets?status=${status}`;
-        // Filter tickets by status
+}
-        function filterTickets(status) {
+</script>
-            window.location.href = `/ticket/tickets?status=${status}`;
-        }
 
-        // Auto-refresh every 5 minutes
+<style>
-        setTimeout(() => {
+.card {
-            location.reload();
+    transition: transform 0.2s, box-shadow 0.2s;
-        }, 300000);
+}
-    </script>
+
+.card:hover {
+    transform: translateY(-2px);
+    box-shadow: 0 0.5rem 1rem rgba(0, 0, 0, 0.15) !important;
+}
+
+.table th {
+    font-weight: 600;
+    font-size: 0.85rem;
+    text-transform: uppercase;
+    letter-spacing: 0.5px;
+    color: var(--bs-secondary);
+}
+
+.table tbody tr {
+    transition: background-color 0.2s;
+}
+
+.table tbody tr:hover {
+    background-color: rgba(15, 76, 117, 0.05);
+}
+</style>
 {% endblock %}

app/ticket/frontend/dashboard.html.old

@@ -0,0 +1,361 @@
+{% extends "shared/frontend/base.html" %}
+
+{% block title %}Ticket Dashboard - BMC Hub{% endblock %}
+
+{% block extra_css %}
+<style>
+        .stat-card {
+            text-align: center;
+            padding: 2rem 1.5rem;
+            cursor: pointer;
+            position: relative;
+            overflow: hidden;
+        }
+
+        .stat-card::before {
+            content: '';
+            position: absolute;
+            top: 0;
+            left: 0;
+            right: 0;
+            height: 4px;
+            background: var(--accent);
+            transform: scaleX(0);
+            transition: transform 0.3s;
+        }
+
+        .stat-card:hover::before {
+            transform: scaleX(1);
+        }
+
+        .stat-card h3 {
+            font-size: 3rem;
+            font-weight: 700;
+            color: var(--accent);
+            margin-bottom: 0.5rem;
+            line-height: 1;
+        }
+
+        .stat-card p {
+            color: var(--text-secondary);
+            font-size: 0.9rem;
+            margin: 0;
+            text-transform: uppercase;
+            letter-spacing: 0.5px;
+        }
+
+        .stat-card .icon {
+            font-size: 2rem;
+            opacity: 0.3;
+            margin-bottom: 1rem;
+        }
+
+        .stat-card.status-open h3 { color: #17a2b8; }
+        .stat-card.status-in-progress h3 { color: #ffc107; }
+        .stat-card.status-resolved h3 { color: #28a745; }
+        .stat-card.status-closed h3 { color: #6c757d; }
+
+        .ticket-list {
+            background: var(--bg-card);
+        }
+
+        .ticket-list th {
+            font-weight: 600;
+            color: var(--text-secondary);
+            border-bottom: 2px solid var(--accent-light);
+            padding: 1rem 0.75rem;
+            font-size: 0.85rem;
+            text-transform: uppercase;
+            letter-spacing: 0.5px;
+        }
+
+        .ticket-list td {
+            padding: 1rem 0.75rem;
+            vertical-align: middle;
+            border-bottom: 1px solid var(--accent-light);
+        }
+
+        .ticket-row {
+            transition: background-color 0.2s;
+            cursor: pointer;
+        }
+
+        .ticket-row:hover {
+            background-color: var(--accent-light);
+        }
+
+        .badge {
+            padding: 0.4rem 0.8rem;
+            font-weight: 500;
+            border-radius: 6px;
+            font-size: 0.75rem;
+        }
+
+        .badge-status-open {
+            background-color: #d1ecf1;
+            color: #0c5460;
+        }
+
+        .badge-status-in_progress {
+            background-color: #fff3cd;
+            color: #856404;
+        }
+
+        .badge-status-pending_customer {
+            background-color: #e2e3e5;
+            color: #383d41;
+        }
+
+        .badge-status-resolved {
+            background-color: #d4edda;
+            color: #155724;
+        }
+
+        .badge-status-closed {
+            background-color: #f8d7da;
+            color: #721c24;
+        }
+
+        .badge-priority-low {
+            background-color: var(--accent-light);
+            color: var(--accent);
+        }
+
+        .badge-priority-normal {
+            background-color: #e2e3e5;
+            color: #383d41;
+        }
+
+        .badge-priority-high {
+            background-color: #fff3cd;
+            color: #856404;
+        }
+
+        .badge-priority-urgent, .badge-priority-critical {
+            background-color: #f8d7da;
+            color: #721c24;
+        }
+
+        .ticket-number {
+            font-family: 'Monaco', 'Courier New', monospace;
+            background: var(--accent-light);
+            padding: 0.2rem 0.5rem;
+            border-radius: 4px;
+            font-size: 0.85rem;
+            color: var(--accent);
+            font-weight: 600;
+        }
+
+        .worklog-stats {
+            display: flex;
+            justify-content: space-around;
+            padding: 1.5rem;
+            background: linear-gradient(135deg, var(--accent-light) 0%, var(--bg-card) 100%);
+            border-radius: var(--border-radius);
+            margin-bottom: 2rem;
+        }
+
+        .worklog-stat {
+            text-align: center;
+        }
+
+        .worklog-stat h4 {
+            font-size: 2rem;
+            font-weight: 700;
+            color: var(--accent);
+            margin: 0;
+        }
+
+        .worklog-stat p {
+            color: var(--text-secondary);
+            margin: 0;
+            font-size: 0.85rem;
+        }
+
+        .empty-state {
+            text-align: center;
+            padding: 4rem 2rem;
+            color: var(--text-secondary);
+        }
+
+        .empty-state i {
+            font-size: 4rem;
+            margin-bottom: 1rem;
+            opacity: 0.3;
+        }
+
+        .section-header {
+            display: flex;
+            justify-content: space-between;
+            align-items: center;
+            margin-bottom: 1.5rem;
+        }
+
+        .section-header h2 {
+            font-size: 1.5rem;
+            font-weight: 600;
+            margin: 0;
+        }
+
+        .quick-actions {
+            display: flex;
+            gap: 1rem;
+            flex-wrap: wrap;
+        }
+    </style>
+{% endblock %}
+
+{% block content %}
+    <div class="container-fluid px-4">
+        <!-- Page Header -->
+        <div class="section-header">
+            <div>
+                <h1 class="mb-2">
+                    <i class="bi bi-speedometer2"></i> Ticket Dashboard
+                </h1>
+                <p class="text-muted">Oversigt over alle tickets og worklog aktivitet</p>
+            </div>
+            <div class="quick-actions">
+                <a href="/ticket/tickets/new" class="btn btn-primary">
+                    <i class="bi bi-plus-circle"></i> Ny Ticket
+                </a>
+            </div>
+        </div>
+
+        <!-- Ticket Statistics -->
+        <div class="row mb-4">
+            <div class="col-md-3">
+                <div class="card stat-card status-open" onclick="filterTickets('open')">
+                    <div class="icon"><i class="bi bi-inbox"></i></div>
+                    <h3>{{ stats.open_count or 0 }}</h3>
+                    <p>Nye Tickets</p>
+                </div>
+            </div>
+            <div class="col-md-3">
+                <div class="card stat-card status-in-progress" onclick="filterTickets('in_progress')">
+                    <div class="icon"><i class="bi bi-arrow-repeat"></i></div>
+                    <h3>{{ stats.in_progress_count or 0 }}</h3>
+                    <p>I Gang</p>
+                </div>
+            </div>
+            <div class="col-md-3">
+                <div class="card stat-card status-resolved" onclick="filterTickets('resolved')">
+                    <div class="icon"><i class="bi bi-check-circle"></i></div>
+                    <h3>{{ stats.resolved_count or 0 }}</h3>
+                    <p>Løst</p>
+                </div>
+            </div>
+            <div class="col-md-3">
+                <div class="card stat-card status-closed" onclick="filterTickets('closed')">
+                    <div class="icon"><i class="bi bi-archive"></i></div>
+                    <h3>{{ stats.closed_count or 0 }}</h3>
+                    <p>Lukket</p>
+                </div>
+            </div>
+        </div>
+
+        <!-- Worklog Statistics -->
+        <div class="worklog-stats">
+            <div class="worklog-stat">
+                <h4>{{ worklog_stats.draft_count or 0 }}</h4>
+                <p>Draft Worklog</p>
+            </div>
+            <div class="worklog-stat">
+                <h4>{{ "%.1f"|format(worklog_stats.draft_hours or 0) }}t</h4>
+                <p>Udraft Timer</p>
+            </div>
+            <div class="worklog-stat">
+                <h4>{{ worklog_stats.billable_count or 0 }}</h4>
+                <p>Billable Entries</p>
+            </div>
+            <div class="worklog-stat">
+                <h4>{{ "%.1f"|format(worklog_stats.billable_hours or 0) }}t</h4>
+                <p>Billable Timer</p>
+            </div>
+        </div>
+
+        <!-- Recent Tickets -->
+        <div class="section-header">
+            <h2>
+                <i class="bi bi-clock-history"></i> Seneste Tickets
+            </h2>
+            <a href="/ticket/tickets" class="btn btn-outline-secondary">
+                <i class="bi bi-list-ul"></i> Se Alle
+            </a>
+        </div>
+
+        {% if recent_tickets %}
+        <div class="card">
+            <div class="table-responsive">
+                <table class="table ticket-list mb-0">
+                    <thead>
+                        <tr>
+                            <th>Ticket</th>
+                            <th>Kunde</th>
+                            <th>Status</th>
+                            <th>Prioritet</th>
+                            <th>Oprettet</th>
+                        </tr>
+                    </thead>
+                    <tbody>
+                        {% for ticket in recent_tickets %}
+                        <tr class="ticket-row" onclick="window.location='/ticket/tickets/{{ ticket.id }}'">
+                            <td>
+                                <span class="ticket-number">{{ ticket.ticket_number }}</span>
+                                <br>
+                                <strong>{{ ticket.subject }}</strong>
+                            </td>
+                            <td>
+                                {% if ticket.customer_name %}
+                                {{ ticket.customer_name }}
+                                {% else %}
+                                <span class="text-muted">-</span>
+                                {% endif %}
+                            </td>
+                            <td>
+                                <span class="badge badge-status-{{ ticket.status }}">
+                                    {{ ticket.status.replace('_', ' ').title() }}
+                                </span>
+                            </td>
+                            <td>
+                                <span class="badge badge-priority-{{ ticket.priority }}">
+                                    {{ ticket.priority.title() }}
+                                </span>
+                            </td>
+                            <td>
+                                {{ ticket.created_at.strftime('%d-%m-%Y %H:%M') if ticket.created_at else '-' }}
+                            </td>
+                        </tr>
+                        {% endfor %}
+                    </tbody>
+                </table>
+            </div>
+        </div>
+        {% else %}
+        <div class="card">
+            <div class="empty-state">
+                <i class="bi bi-inbox"></i>
+                <h3>Ingen tickets endnu</h3>
+                <p>Opret din første ticket for at komme i gang</p>
+                <a href="/ticket/tickets/new" class="btn btn-primary mt-3">
+                    <i class="bi bi-plus-circle"></i> Opret Ticket
+                </a>
+            </div>
+        </div>
+        {% endif %}
+    </div>
+{% endblock %}
+
+{% block extra_js %}
+    <script>
+        // Filter tickets by status
+        function filterTickets(status) {
+            window.location.href = `/ticket/tickets?status=${status}`;
+        }
+
+        // Auto-refresh every 5 minutes
+        setTimeout(() => {
+            location.reload();
+        }, 300000);
+    </script>
+{% endblock %}

app/ticket/frontend/ticket_detail.html

@@ -190,7 +190,7 @@
 
         <!-- Action Buttons -->
         <div class="action-buttons mb-4">
-            <a href="/api/v1/tickets/{{ ticket.id }}" class="btn btn-outline-primary">
+            <a href="/api/v1/ticket/tickets/{{ ticket.id }}" class="btn btn-outline-primary">
                 <i class="bi bi-pencil"></i> Rediger
             </a>
             <button class="btn btn-outline-secondary" onclick="addComment()">
@@ -398,12 +398,12 @@
     <script>
         // Add comment (placeholder - integrate with API)
         function addComment() {
-            alert('Add comment functionality - integrate with POST /api/v1/tickets/{{ ticket.id }}/comments');
+            alert('Add comment functionality - integrate with POST /api/v1/ticket/tickets/{{ ticket.id }}/comments');
         }
 
         // Add worklog (placeholder - integrate with API)
         function addWorklog() {
-            alert('Add worklog functionality - integrate with POST /api/v1/tickets/{{ ticket.id }}/worklog');
+            alert('Add worklog functionality - integrate with POST /api/v1/ticket/tickets/{{ ticket.id }}/worklog');
         }
     </script>
 {% endblock %}

app/ticket/frontend/ticket_list.html

@@ -117,7 +117,7 @@
                 </h1>
                 <p class="text-muted">Oversigt over alle tickets i systemet</p>
             </div>
-            <a href="/api/v1/tickets" class="btn btn-primary">
+            <a href="/api/v1/ticket/tickets" class="btn btn-primary">
                 <i class="bi bi-plus-circle"></i> Ny Ticket
             </a>
         </div>

app/ticket/frontend/views.py

@@ -148,7 +148,7 @@ async def approve_worklog_entry(
             FROM tticket_worklog 
             WHERE id = %s
         """
-        entry = execute_query(check_query, (worklog_id,), fetchone=True)
+        entry = execute_query_single(check_query, (worklog_id,))
         
         if not entry:
             raise HTTPException(status_code=404, detail="Worklog entry not found")
@@ -199,7 +199,7 @@ async def reject_worklog_entry(
             FROM tticket_worklog 
             WHERE id = %s
         """
-        entry = execute_query(check_query, (worklog_id,), fetchone=True)
+        entry = execute_query_single(check_query, (worklog_id,))
         
         if not entry:
             raise HTTPException(status_code=404, detail="Worklog entry not found")
@@ -235,6 +235,14 @@ async def reject_worklog_entry(
         raise HTTPException(status_code=500, detail=str(e))
 
 
+@router.get("/tickets/new", response_class=HTMLResponse)
+async def new_ticket_page(request: Request):
+    """
+    New ticket creation page with multi-step wizard
+    """
+    return templates.TemplateResponse("ticket/frontend/ticket_new.html", {"request": request})
+
+
 @router.get("/dashboard", response_class=HTMLResponse)
 async def ticket_dashboard(request: Request):
     """
@@ -252,7 +260,8 @@ async def ticket_dashboard(request: Request):
                 COUNT(*) AS total_count
             FROM tticket_tickets
         """
-        stats = execute_query(stats_query, fetchone=True)
+        stats_result = execute_query(stats_query)
+        stats = stats_result[0] if stats_result else {}
         
         # Get recent tickets
         recent_query = """
@@ -280,20 +289,21 @@ async def ticket_dashboard(request: Request):
                 COALESCE(SUM(hours) FILTER (WHERE status = 'billable'), 0) AS billable_hours
             FROM tticket_worklog
         """
-        worklog_stats = execute_query(worklog_stats_query, fetchone=True)
+        worklog_stats_result = execute_query(worklog_stats_query)
+        worklog_stats = worklog_stats_result[0] if worklog_stats_result else {}
         
         return templates.TemplateResponse(
             "ticket/frontend/dashboard.html",
             {
                 "request": request,
                 "stats": stats,
-                "recent_tickets": recent_tickets,
+                "recent_tickets": recent_tickets or [],
                 "worklog_stats": worklog_stats
             }
         )
         
     except Exception as e:
-        logger.error(f"❌ Failed to load dashboard: {e}")
+        logger.error(f"❌ Failed to load dashboard: {e}", exc_info=True)
         raise HTTPException(status_code=500, detail=str(e))
 
 
@@ -396,7 +406,7 @@ async def ticket_detail_page(request: Request, ticket_id: int):
             LEFT JOIN users u ON u.user_id = t.assigned_to_user_id
             WHERE t.id = %s
         """
-        ticket = execute_query(ticket_query, (ticket_id,), fetchone=True)
+        ticket = execute_query_single(ticket_query, (ticket_id,))
         
         if not ticket:
             raise HTTPException(status_code=404, detail="Ticket not found")

app/ticket/frontend/worklog_review.html

@@ -272,7 +272,7 @@
                         </a>
                     </li>
                     <li class="nav-item">
-                        <a class="nav-link" href="/api/v1/tickets">
+                        <a class="nav-link" href="/api/v1/ticket/tickets">
                             <i class="bi bi-ticket-detailed"></i> Tickets
                         </a>
                     </li>

app/timetracking/backend/economic_export.py

@@ -22,7 +22,7 @@ from app.core.database import execute_query, execute_update
 from app.timetracking.backend.models import (
     TModuleEconomicExportRequest,
     TModuleEconomicExportResult
-)
+, execute_query_single)
 from app.timetracking.backend.audit import audit
 
 logger = logging.getLogger(__name__)
@@ -162,7 +162,7 @@ class EconomicExportService:
                 JOIN tmodule_customers c ON o.customer_id = c.id
                 WHERE o.id = %s
             """
-            order = execute_query(order_query, (request.order_id,), fetchone=True)
+            order = execute_query_single(order_query, (request.order_id,))
             
             if not order:
                 raise HTTPException(status_code=404, detail="Order not found")
@@ -187,7 +187,7 @@ class EconomicExportService:
                 WHERE order_id = %s 
                 ORDER BY line_number
             """
-            lines = execute_query(lines_query, (request.order_id,))
+            lines = execute_query_single(lines_query, (request.order_id,))
             
             if not lines:
                 raise HTTPException(
@@ -244,7 +244,7 @@ class EconomicExportService:
                 LEFT JOIN customers c ON tc.hub_customer_id = c.id
                 WHERE tc.id = %s
             """
-            customer_data = execute_query(customer_number_query, (order['customer_id'],), fetchone=True)
+            customer_data = execute_query(customer_number_query, (order['customer_id'],))
             
             if not customer_data or not customer_data.get('economic_customer_number'):
                 raise HTTPException(

app/timetracking/backend/order_service.py

@@ -20,7 +20,7 @@ from app.timetracking.backend.models import (
     TModuleOrderLine,
     TModuleOrderCreate,
     TModuleOrderLineCreate
-)
+, execute_query_single)
 from app.timetracking.backend.audit import audit
 
 logger = logging.getLogger(__name__)
@@ -42,7 +42,7 @@ class OrderService:
         try:
             # Check module customer
             query = "SELECT hourly_rate FROM tmodule_customers WHERE id = %s"
-            result = execute_query(query, (customer_id,), fetchone=True)
+            result = execute_query_single(query, (customer_id,))
             
             if result and result.get('hourly_rate'):
                 rate = result['hourly_rate']
@@ -52,7 +52,7 @@ class OrderService:
             # Check Hub customer if linked
             if hub_customer_id:
                 query = "SELECT hourly_rate FROM customers WHERE id = %s"
-                result = execute_query(query, (hub_customer_id,), fetchone=True)
+                result = execute_query_single(query, (hub_customer_id,))
                 
                 if result and result.get('hourly_rate'):
                     rate = result['hourly_rate']
@@ -86,11 +86,9 @@ class OrderService:
         """
         try:
             # Hent customer info
-            customer = execute_query(
+            customer = execute_query_single(
                 "SELECT * FROM tmodule_customers WHERE id = %s",
-                (customer_id,),
+                (customer_id,))
-                fetchone=True
-            )
             
             if not customer:
                 raise HTTPException(status_code=404, detail="Customer not found")
@@ -110,7 +108,7 @@ class OrderService:
                   AND t.billable = true
                 ORDER BY c.id, t.worked_date
             """
-            approved_times = execute_query(query, (customer_id,))
+            approved_times = execute_query_single(query, (customer_id,))
             
             if not approved_times:
                 raise HTTPException(
@@ -316,7 +314,7 @@ class OrderService:
                 LEFT JOIN tmodule_customers c ON o.customer_id = c.id
                 WHERE o.id = %s
             """
-            order = execute_query(order_query, (order_id,), fetchone=True)
+            order = execute_query(order_query, (order_id,))
             
             if not order:
                 raise HTTPException(status_code=404, detail="Order not found")
@@ -336,7 +334,7 @@ class OrderService:
                          ol.product_number, ol.account_number, ol.created_at
                 ORDER BY ol.line_number
             """
-            lines = execute_query(lines_query, (order_id,))
+            lines = execute_query_single(lines_query, (order_id,))
             
             return TModuleOrderWithLines(
                 **order,
@@ -401,9 +399,7 @@ class OrderService:
             # Check order exists and is not exported
             order = execute_query(
                 "SELECT * FROM tmodule_orders WHERE id = %s",
-                (order_id,),
+                (order_id,))
-                fetchone=True
-            )
             
             if not order:
                 raise HTTPException(status_code=404, detail="Order not found")
@@ -424,7 +420,7 @@ class OrderService:
             )
             
             # Reset time entries back to approved
-            lines = execute_query(
+            lines = execute_query_single(
                 "SELECT time_entry_ids FROM tmodule_order_lines WHERE order_id = %s",
                 (order_id,)
             )
@@ -453,9 +449,7 @@ class OrderService:
             # Return updated order
             updated = execute_query(
                 "SELECT * FROM tmodule_orders WHERE id = %s",
-                (order_id,),
+                (order_id,))
-                fetchone=True
-            )
             
             return TModuleOrder(**updated)
         

app/timetracking/backend/router.py

@@ -27,7 +27,7 @@ from app.timetracking.backend.models import (
     TModuleMetadata,
     TModuleUninstallRequest,
     TModuleUninstallResult
-)
+, execute_query_single)
 from app.timetracking.backend.vtiger_sync import vtiger_service
 from app.timetracking.backend.wizard import wizard
 from app.timetracking.backend.order_service import order_service
@@ -80,11 +80,9 @@ async def sync_case_comments(case_id: int):
     """
     try:
         # Hent case fra database
-        case = execute_query(
+        case = execute_query_single(
             "SELECT vtiger_id FROM tmodule_cases WHERE id = %s",
-            (case_id,),
+            (case_id,))
-            fetchone=True
-        )
         
         if not case:
             raise HTTPException(status_code=404, detail="Case not found")
@@ -185,7 +183,7 @@ async def approve_time_entry(
             JOIN tmodule_customers cust ON t.customer_id = cust.id
             WHERE t.id = %s
         """
-        entry = execute_query(query, (time_id,), fetchone=True)
+        entry = execute_query_single(query, (time_id,))
         
         if not entry:
             raise HTTPException(status_code=404, detail="Time entry not found")
@@ -470,7 +468,7 @@ async def unlock_order(
             RETURNING *
         """
         
-        result = execute_query(update_query, (order_id,), fetchone=True)
+        result = execute_query_single(update_query, (order_id,))
         
         # Log unlock
         audit.log_event(
@@ -551,10 +549,8 @@ async def test_economic_connection():
 async def get_module_metadata():
     """Hent modul metadata"""
     try:
-        result = execute_query(
+        result = execute_query_single(
-            "SELECT * FROM tmodule_metadata ORDER BY id DESC LIMIT 1",
+            "SELECT * FROM tmodule_metadata ORDER BY id DESC LIMIT 1")
-            fetchone=True
-        )
         
         if not result:
             raise HTTPException(status_code=404, detail="Module metadata not found")
@@ -575,7 +571,7 @@ async def module_health():
             SELECT COUNT(*) as count FROM information_schema.tables 
             WHERE table_name LIKE 'tmodule_%'
         """
-        result = execute_query(tables_query, fetchone=True)
+        result = execute_query_single(tables_query)
         table_count = result['count'] if result else 0
         
         # Get stats - count each table separately
@@ -588,10 +584,8 @@ async def module_health():
             }
             
             for table_name in ["customers", "cases", "times", "orders"]:
-                count_result = execute_query(
+                count_result = execute_query_single(
-                    f"SELECT COUNT(*) as count FROM tmodule_{table_name}",
+                    f"SELECT COUNT(*) as count FROM tmodule_{table_name}")
-                    fetchone=True
-                )
                 stats[table_name] = count_result['count'] if count_result else 0
                 
         except Exception as e:
@@ -673,11 +667,9 @@ async def update_customer_hourly_rate(customer_id: int, hourly_rate: float, user
         )
         
         # Return updated customer
-        customer = execute_query(
+        customer = execute_query_single(
             "SELECT id, name, hourly_rate FROM tmodule_customers WHERE id = %s",
-            (customer_id,),
+            (customer_id,))
-            fetchone=True
-        )
         
         if not customer:
             raise HTTPException(status_code=404, detail="Customer not found")
@@ -720,11 +712,9 @@ async def toggle_customer_time_card(customer_id: int, enabled: bool, user_id: Op
         )
         
         # Return updated customer
-        customer = execute_query(
+        customer = execute_query_single(
             "SELECT * FROM tmodule_customers WHERE id = %s",
-            (customer_id,),
+            (customer_id,))
-            fetchone=True
-        )
         
         if not customer:
             raise HTTPException(status_code=404, detail="Customer not found")
@@ -770,7 +760,7 @@ async def list_customers(
             
             query += " ORDER BY customer_name"
             
-            customers = execute_query(query)
+            customers = execute_query_single(query)
         else:
             # Simple customer list
             query = "SELECT * FROM tmodule_customers"
@@ -893,7 +883,7 @@ async def uninstall_module(
                     (SELECT COUNT(*) FROM tmodule_order_lines) +
                     (SELECT COUNT(*) FROM tmodule_sync_log) as total
             """
-            count_result = execute_query(count_query, fetchone=True)
+            count_result = execute_query(count_query)
             total_rows = count_result['total'] if count_result else 0
         except:
             total_rows = 0
@@ -902,7 +892,7 @@ async def uninstall_module(
         from app.core.database import get_db_connection
         import psycopg2
         
-        conn = get_db_connection()
+        conn = get_db_connection(, execute_query_single)
         cursor = conn.cursor()
         
         dropped_items = {

app/timetracking/backend/vtiger_sync.py

@@ -302,11 +302,9 @@ class TimeTrackingVTigerService:
                     data_hash = self._calculate_hash(account)
                     
                     # Check if exists
-                    existing = execute_query(
+                    existing = execute_query_single(
                         "SELECT id, sync_hash FROM tmodule_customers WHERE vtiger_id = %s",
-                        (vtiger_id,),
+                        (vtiger_id,))
-                        fetchone=True
-                    )
                     
                     if existing:
                         # Check if data changed
@@ -424,11 +422,9 @@ class TimeTrackingVTigerService:
                         continue
                     
                     # Find customer in our DB
-                    customer = execute_query(
+                    customer = execute_query_single(
                         "SELECT id FROM tmodule_customers WHERE vtiger_id = %s",
-                        (account_id,),
+                        (account_id,))
-                        fetchone=True
-                    )
                     
                     if not customer:
                         logger.warning(f"⚠️ Customer {account_id} not found - sync customers first")
@@ -453,11 +449,9 @@ class TimeTrackingVTigerService:
                     data_hash = self._calculate_hash(ticket_with_comments)
                     
                     # Check if exists
-                    existing = execute_query(
+                    existing = execute_query_single(
                         "SELECT id, sync_hash FROM tmodule_cases WHERE vtiger_id = %s",
-                        (vtiger_id,),
+                        (vtiger_id,))
-                        fetchone=True
-                    )
                     
                     if existing:
                         if existing['sync_hash'] == data_hash:
@@ -685,22 +679,18 @@ class TimeTrackingVTigerService:
                     
                     if related_to:
                         # Try to find case first, then account
-                        case = execute_query(
+                        case = execute_query_single(
                             "SELECT id, customer_id FROM tmodule_cases WHERE vtiger_id = %s",
-                            (related_to,),
+                            (related_to,))
-                            fetchone=True
-                        )
                         
                         if case:
                             case_id = case['id']
                             customer_id = case['customer_id']
                         else:
                             # Try to find customer directly
-                            customer = execute_query(
+                            customer = execute_query_single(
                                 "SELECT id FROM tmodule_customers WHERE vtiger_id = %s",
-                                (related_to,),
+                                (related_to,))
-                                fetchone=True
-                            )
                             
                             if customer:
                                 customer_id = customer['id']
@@ -725,11 +715,9 @@ class TimeTrackingVTigerService:
                     data_hash = self._calculate_hash(timelog)
                     
                     # Check if exists
-                    existing = execute_query(
+                    existing = execute_query_single(
                         "SELECT id, sync_hash FROM tmodule_times WHERE vtiger_id = %s",
-                        (vtiger_id,),
+                        (vtiger_id,))
-                        fetchone=True
-                    )
                     
                     if existing:
                         if existing['sync_hash'] == data_hash:

app/timetracking/backend/wizard.py

@@ -19,7 +19,7 @@ from app.timetracking.backend.models import (
     TModuleWizardProgress,
     TModuleWizardNextEntry,
     TModuleApprovalStats
-)
+, execute_query_single)
 from app.timetracking.backend.audit import audit
 
 logger = logging.getLogger(__name__)
@@ -36,7 +36,7 @@ class WizardService:
                 SELECT * FROM tmodule_approval_stats 
                 WHERE customer_id = %s
             """
-            result = execute_query(query, (customer_id,), fetchone=True)
+            result = execute_query_single(query, (customer_id,))
             
             if not result:
                 return None
@@ -52,7 +52,7 @@ class WizardService:
         """Hent approval statistics for alle kunder"""
         try:
             query = "SELECT * FROM tmodule_approval_stats ORDER BY customer_name"
-            results = execute_query(query)
+            results = execute_query_single(query)
             
             return [TModuleApprovalStats(**row) for row in results]
         
@@ -83,7 +83,7 @@ class WizardService:
                     WHERE customer_id = %s
                     LIMIT 1
                 """
-                result = execute_query(query, (customer_id,), fetchone=True)
+                result = execute_query(query, (customer_id,))
             else:
                 # Hent næste generelt
                 if exclude_time_card:
@@ -96,7 +96,7 @@ class WizardService:
                 else:
                     query = "SELECT * FROM tmodule_next_pending LIMIT 1"
                     
-                result = execute_query(query, fetchone=True)
+                result = execute_query_single(query)
             
             if not result:
                 # Ingen flere entries
@@ -161,7 +161,7 @@ class WizardService:
                 JOIN tmodule_customers cust ON t.customer_id = cust.id
                 WHERE t.id = %s
             """
-            entry = execute_query(query, (approval.time_id,), fetchone=True)
+            entry = execute_query_single(query, (approval.time_id,))
             
             if not entry:
                 raise HTTPException(status_code=404, detail="Time entry not found")
@@ -215,7 +215,7 @@ class WizardService:
             )
             
             # Return updated entry
-            updated = execute_query(query, (approval.time_id,), fetchone=True)
+            updated = execute_query_single(query, (approval.time_id,))
             return TModuleTimeWithContext(**updated)
         
         except HTTPException:
@@ -251,7 +251,7 @@ class WizardService:
                 JOIN tmodule_customers cust ON t.customer_id = cust.id
                 WHERE t.id = %s
             """
-            entry = execute_query(query, (time_id,), fetchone=True)
+            entry = execute_query_single(query, (time_id,))
             
             if not entry:
                 raise HTTPException(status_code=404, detail="Time entry not found")
@@ -285,7 +285,7 @@ class WizardService:
             logger.info(f"❌ Rejected time entry {time_id}: {reason}")
             
             # Return updated
-            updated = execute_query(query, (time_id,), fetchone=True)
+            updated = execute_query_single(query, (time_id,))
             return TModuleTimeWithContext(**updated)
         
         except HTTPException:
@@ -321,7 +321,7 @@ class WizardService:
                 JOIN tmodule_customers cust ON t.customer_id = cust.id
                 WHERE t.id = %s
             """
-            entry = execute_query(query, (time_id,), fetchone=True)
+            entry = execute_query_single(query, (time_id,))
             
             if not entry:
                 raise HTTPException(status_code=404, detail="Time entry not found")
@@ -368,7 +368,7 @@ class WizardService:
             logger.info(f"🔄 Reset time entry {time_id} to pending: {reason}")
             
             # Return updated
-            updated = execute_query(query, (time_id,), fetchone=True)
+            updated = execute_query_single(query, (time_id,))
             return TModuleTimeWithContext(**updated)
         
         except HTTPException:
@@ -491,7 +491,7 @@ class WizardService:
                     ORDER BY t.worked_date
                     LIMIT 1
                 """
-                case = execute_query(query, (customer_id,), fetchone=True)
+                case = execute_query_single(query, (customer_id,))
                 if case:
                     current_case_id = case['id']
                     current_case_title = case['title']
@@ -585,7 +585,7 @@ class WizardService:
                     ORDER BY t.worked_date, t.id
                 """
             
-            results = execute_query(query, (case_id,))
+            results = execute_query_single(query, (case_id,))
             return [TModuleTimeWithContext(**row) for row in results]
             
         except Exception as e:
@@ -608,7 +608,7 @@ class WizardService:
                 FROM tmodule_cases 
                 WHERE id = %s
             """
-            case = execute_query(case_query, (case_id,), fetchone=True)
+            case = execute_query(case_query, (case_id,))
             
             if not case:
                 raise HTTPException(status_code=404, detail="Case not found")

bmc_hub_dev.code-workspace

@@ -0,0 +1,11 @@
+{
+	"folders": [
+		{
+			"path": "."
+		},
+		{
+			"path": "../../pakkemodtagelse"
+		}
+	],
+	"settings": {}
+}

docker-compose.yml

@@ -42,17 +42,12 @@ services:
       # Mount for local development - live code reload
       - ./app:/app/app:ro
       - ./main.py:/app/main.py:ro
-      - ./scripts:/app/scripts:ro
-      # Mount OmniSync database for import (read-only)
-      - /Users/christianthomas/pakkemodtagelse/data:/omnisync_data:ro
     env_file:
       - .env
     environment:
       # Override database URL to point to postgres service
       - DATABASE_URL=postgresql://${POSTGRES_USER:-bmc_hub}:${POSTGRES_PASSWORD:-bmc_hub}@postgres:5432/${POSTGRES_DB:-bmc_hub}
       - ENABLE_RELOAD=false
-      - OLLAMA_MODEL=qwen3:4b  # Bruger Chat API format
-      - OLLAMA_MODEL_FALLBACK=qwen2.5:3b  # Backup model
     restart: unless-stopped
     healthcheck:
       test: ["CMD", "curl", "-f", "http://localhost:8000/health"]

docs/SIMPLY_CRM_SETUP.md

@@ -0,0 +1,128 @@
+# Simply-CRM Integration Setup
+
+## Status
+⚠️ **Simply-CRM credentials ikke konfigureret** - Salgsordre fra det gamle system vises ikke
+
+## Hvad er Simply-CRM?
+
+Simply-CRM er et **separat CRM system** (VTiger fork) der bruges til at hente **historiske salgsordre** med `recurring_frequency`.
+
+⚠️ **Vigtigt:** Simply-CRM er IKKE det samme som:
+- vTiger Cloud (https://bmcnetworks.od2.vtiger.com) 
+- Det gamle on-premise vTiger (http://crm.bmcnetworks.dk)
+
+Simply-CRM har sin egen URL, credentials og API endpoint (`/webservice.php`).
+
+## Hvorfor vises ingen Simply-CRM data?
+
+3 grunde:
+1. ⚠️ **OLD_VTIGER_URL, OLD_VTIGER_USERNAME, OLD_VTIGER_API_KEY er tomme** i `.env` filen
+2. Koden leder efter `OLD_VTIGER_API_KEY` men kan ikke finde credentials
+3. Serveren er tilgængelig (301 response), men authentication mangler
+
+## Sådan finder du credentials
+
+### Option 1: Hvis I stadig bruger det gamle system
+
+1. **Log ind på Simply-CRM:**
+   - URL: http://crm.bmcnetworks.dk
+   - Brug din normale bruger
+
+2. **Find Access Key:**
+   - Gå til **Settings** (tandhjul øverst til højre)
+   - Klik på **My Preferences**
+   - Under **Webservices** vil du se din **Access Key**
+   - Kopier access key'en
+
+3. **Tilføj til .env:**
+   ```bash
+   # Simply-CRM (separat system)
+   SIMPLYCRM_URL=http://your-simplycrm-server.com
+   SIMPLYCRM_USERNAME=din_email@domain.dk
+   SIMPLYCRM_API_KEY=din_access_key_herfra
+   
+   # ELLER hvis det er samme som gamle vTiger (fallback):
+   OLD_VTIGER_URL=http://crm.bmcnetworks.dk
+   OLD_VTIGER_USERNAME=din_email@bmcnetworks.dk
+   OLD_VTIGER_API_KEY=din_access_key_herfra
+   ```
+
+4. **Genstart API:**
+   ```bash
+   docker restart bmc-hub-api
+   ```
+
+### Option 2: Hvis I ikke længere bruger det gamle system
+
+Hvis alle kunder er migreret til vTiger Cloud og Simply-CRM ikke længere bruges:
+
+1. **Kommenter linjerne ud i .env:**
+   ```bash
+   # OLD_VTIGER_URL=
+   # OLD_VTIGER_USERNAME=
+   # OLD_VTIGER_API_KEY=
+   ```
+
+2. Simply-CRM vil automatisk blive sprunget over og der vises kun:
+   - vTiger Cloud subscriptions ✅
+   - BMC Office subscriptions ✅
+
+## Test After Setup
+
+```bash
+# Test med en kunde
+curl http://localhost:8001/api/v1/customers/327/subscriptions | jq '.sales_orders | length'
+
+# Check logs
+docker logs bmc-hub-api --tail=30 | grep -i simply
+```
+
+## Hvad henter Simply-CRM?
+
+Koden henter **kun salgsordre med `recurring_frequency`** - altså abonnementer:
+
+```sql
+SELECT * FROM SalesOrder 
+WHERE account_id='<kunde_id>' 
+AND recurring_frequency IS NOT NULL
+AND sostatus NOT IN ('closed', 'cancelled')
+```
+
+For hver ordre:
+- Henter line items (produkter)
+- Grupperer efter ordre ID
+- Viser i "Salgsordre" sektionen på kunde-siden
+
+## Hvorfor er det vigtigt?
+
+Uden Simply-CRM credentials kan I ikke se:
+- Gamle abonnementer oprettet før cloud migrationen
+- Historiske recurring orders
+- Kunder der stadig har aktive ordrer i det gamle system
+
+**Men** I kan stadig se:
+- ✅ vTiger Cloud subscriptions
+- ✅ BMC Office subscriptions
+- ✅ Nye vTiger Cloud sales orders
+
+## Current Status
+
+```
+✅ vTiger Cloud - Virker (2 subscriptions for Maskinsikkerhed)
+✅ BMC Office - Virker (16 subscriptions for Maskinsikkerhed)
+⚠️ Simply-CRM - Mangler credentials
+```
+
+## Troubleshooting
+
+### "Simply-CRM credentials not configured"
+→ Tilføj OLD_VTIGER_* settings til `.env` og genstart
+
+### "Not logged in to Simply-CRM"
+→ Access key er forkert eller expired
+
+### "No Simply-CRM account found for 'Kunde Navn'"
+→ Kundens navn matcher ikke præcist mellem systemer (vTiger Cloud vs Simply-CRM)
+
+### Server timeout
+→ Check at `http://crm.bmcnetworks.dk` er tilgængelig fra Docker containeren

docs/TICKET_SYSTEM_ENHANCEMENTS.md

@@ -0,0 +1 @@
+w

docs/VTIGER_SETUP.md

@@ -0,0 +1,107 @@
+# vTiger & Simply-CRM Integration Setup
+
+## Status
+✅ **BMC Office Abonnementer** - Virker nu! (fix applied: changed `execute_query_single` to `execute_query`)  
+⚠️ **vTiger Cloud Abonnementer** - Kræver credentials  
+⚠️ **Simply-CRM Salgsordre** - Kræver credentials  
+
+## Problem
+Abonnementer & Salgsordre fanen viste ingen data fra vTiger og Simply-CRM fordi:
+
+1. **BMC Office query brugte `execute_query_single()`** - returnerede kun 1 række i stedet for alle
+2. **vTiger Cloud credentials mangler** - VTIGER_URL, VTIGER_USERNAME, VTIGER_ACCESS_KEY
+3. **Simply-CRM credentials mangler** - OLD_VTIGER_URL, OLD_VTIGER_USERNAME, OLD_VTIGER_ACCESS_KEY
+
+## Løsning
+
+### 1. BMC Office Subscriptions (✅ Fixed)
+Changed from `execute_query_single()` to `execute_query()` in `app/customers/backend/router.py` line 554.
+
+Nu vises alle BMC Office abonnementer korrekt:
+- Kunde 327 (Maskinsikkerhed): 16 abonnementer
+- Kunde 372 (Norva24 Danmark A/S): 12 abonnementer
+
+### 2. vTiger Cloud Integration (⚠️ Requires Credentials)
+
+Tilføj følgende til `.env` filen:
+
+```bash
+# vTiger Cloud Integration
+VTIGER_URL=https://bmcnetworks.od2.vtiger.com
+VTIGER_USERNAME=din_vtiger_bruger
+VTIGER_ACCESS_KEY=din_vtiger_access_key
+```
+
+**Sådan finder du credentials:**
+1. Log ind på vTiger Cloud (https://bmcnetworks.od2.vtiger.com)
+2. Gå til **Settings** (tandhjul øverst til højre)
+3. Vælg **Integration** → **Webservices**
+4. Kopier **Access Key** for din bruger
+5. Username er din vTiger login email
+
+### 3. Simply-CRM / Old vTiger Integration (⚠️ Requires Credentials)
+
+Hvis I stadig bruger den gamle on-premise vTiger installation:
+
+```bash
+# Simply-CRM (Old vTiger On-Premise)
+OLD_VTIGER_URL=http://crm.bmcnetworks.dk
+OLD_VTIGER_USERNAME=din_gamle_vtiger_bruger
+OLD_VTIGER_ACCESS_KEY=din_gamle_access_key
+```
+
+**Note:** Simply-CRM bruges til at hente salgsordre med `recurring_frequency` fra det gamle system.
+
+## Test Efter Setup
+
+1. Genstart API containeren:
+   ```bash
+   docker restart bmc-hub-api
+   ```
+
+2. Test en kunde med vTiger ID:
+   ```bash
+   curl http://localhost:8001/api/v1/customers/39/subscriptions | jq
+   ```
+
+3. Check logs for fejl:
+   ```bash
+   docker logs bmc-hub-api --tail=50 | grep -i "vtiger\|simply"
+   ```
+
+## Forventet Output
+
+Med credentials konfigureret skulle du se:
+
+```json
+{
+  "status": "success",
+  "recurring_orders": [...],      // vTiger recurring sales orders
+  "sales_orders": [...],           // Simply-CRM orders med recurring_frequency
+  "subscriptions": [...],          // vTiger Subscriptions module
+  "expired_subscriptions": [...],  // Expired/cancelled subscriptions
+  "bmc_office_subscriptions": [...] // Local BMC Office subscriptions (✅ works now)
+}
+```
+
+## Frontend Display
+
+Abonnementer & Salgsordre fanen viser nu 3 sektioner:
+
+1. **vTiger Abonnementer** - Subscriptions module data med lock/unlock funktion
+2. **BMC Office Abonnementer** - Lokale abonnementer (✅ virker)
+3. **Samlet overblik** - Stats kortene øverst
+
+## Troubleshooting
+
+### "VTIGER_URL not configured"
+→ Tilføj credentials til `.env` og genstart containeren
+
+### "No Simply-CRM account found"
+→ Kunden findes ikke i det gamle system, eller navnet matcher ikke præcist
+
+### "Not logged in to Simply-CRM"
+→ OLD_VTIGER_ACCESS_KEY er forkert eller mangler
+
+### BMC Office subscriptions viser stadig ikke data
+→ Tjek at containeren er restartet efter query fix

main.py

@@ -7,43 +7,25 @@ import logging
 from fastapi import FastAPI
 from fastapi.middleware.cors import CORSMiddleware
 from fastapi.staticfiles import StaticFiles
-from fastapi.responses import RedirectResponse, FileResponse
+from fastapi.responses import RedirectResponse
 from contextlib import asynccontextmanager
-from pathlib import Path
 
 from app.core.config import settings
 from app.core.database import init_db
-from app.core.module_loader import module_loader
-from app.services.email_scheduler import email_scheduler
 
-# Import CORE Feature Routers (disse forbliver hardcoded)
+# Import Feature Routers
-from app.auth.backend import router as auth_api
-from app.auth.backend import views as auth_views
 from app.customers.backend import router as customers_api
 from app.customers.backend import views as customers_views
-from app.contacts.backend import router as contacts_api
-from app.contacts.backend import views as contacts_views
-from app.vendors.backend import router as vendors_api
-from app.vendors.backend import views as vendors_views
-from app.settings.backend import router as settings_api
-from app.settings.backend import views as settings_views
 from app.hardware.backend import router as hardware_api
 from app.billing.backend import router as billing_api
-from app.billing.frontend import views as billing_views
 from app.system.backend import router as system_api
 from app.dashboard.backend import views as dashboard_views
-from app.dashboard.backend import router as dashboard_api
+from app.prepaid.backend import router as prepaid_api
-from app.devportal.backend import router as devportal_api
+from app.prepaid.backend import views as prepaid_views
-from app.devportal.backend import views as devportal_views
-from app.timetracking.backend import router as timetracking_api
-from app.timetracking.frontend import views as timetracking_views
-from app.emails.backend import router as emails_api
-from app.emails.frontend import views as emails_views
-from app.backups.backend import router as backups_api
-from app.backups.frontend import views as backups_views
-from app.backups.backend.scheduler import backup_scheduler
 from app.ticket.backend import router as ticket_api
 from app.ticket.frontend import views as ticket_views
+from app.vendors.backend import router as vendors_api
+from app.vendors.backend import views as vendors_views
 
 # Configure logging
 logging.basicConfig(
@@ -66,25 +48,10 @@ async def lifespan(app: FastAPI):
     
     init_db()
     
-    # Start email scheduler (background job)
-    email_scheduler.start()
-    
-    # Start backup scheduler (background job)
-    backup_scheduler.start()
-    
-    # Load dynamic modules (hvis enabled)
-    if settings.MODULES_ENABLED:
-        logger.info("📦 Loading dynamic modules...")
-        module_loader.register_modules(app)
-        module_status = module_loader.get_module_status()
-        logger.info(f"✅ Loaded {len(module_status)} modules: {list(module_status.keys())}")
-    
     logger.info("✅ System initialized successfully")
     yield
     # Shutdown
     logger.info("👋 Shutting down...")
-    email_scheduler.stop()
-    backup_scheduler.stop()
 
 # Create FastAPI app
 app = FastAPI(
@@ -105,11 +72,6 @@ app = FastAPI(
     openapi_url="/api/openapi.json"
 )
 
-@app.get("/")
-async def root():
-    """Redirect root to dashboard"""
-    return RedirectResponse(url="/dashboard")
-
 # CORS middleware
 app.add_middleware(
     CORSMiddleware,
@@ -120,34 +82,20 @@ app.add_middleware(
 )
 
 # Include routers
-app.include_router(auth_api.router, prefix="/api/v1/auth", tags=["Authentication"])
 app.include_router(customers_api.router, prefix="/api/v1", tags=["Customers"])
-app.include_router(contacts_api.router, prefix="/api/v1", tags=["Contacts"])
-app.include_router(vendors_api.router, prefix="/api/v1", tags=["Vendors"])
-app.include_router(settings_api.router, prefix="/api/v1", tags=["Settings"])
 app.include_router(hardware_api.router, prefix="/api/v1", tags=["Hardware"])
 app.include_router(billing_api.router, prefix="/api/v1", tags=["Billing"])
 app.include_router(system_api.router, prefix="/api/v1", tags=["System"])
-app.include_router(dashboard_api.router, prefix="/api/v1/dashboard", tags=["Dashboard"])
+app.include_router(prepaid_api.router, prefix="/api/v1", tags=["Prepaid Cards"])
-app.include_router(devportal_api.router, prefix="/api/v1/devportal", tags=["DEV Portal"])
+app.include_router(ticket_api.router, prefix="/api/v1/ticket", tags=["Tickets"])
-app.include_router(timetracking_api, prefix="/api/v1/timetracking", tags=["Time Tracking"])
+app.include_router(vendors_api.router, prefix="/api/v1", tags=["Vendors"])
-app.include_router(backups_api.router, prefix="/api/v1", tags=["Backup System"])
-app.include_router(emails_api.router, prefix="/api/v1", tags=["Email System"])
-app.include_router(ticket_api.router, prefix="/api/v1", tags=["Ticket System"])
 
 # Frontend Routers
-app.include_router(auth_views.router, tags=["Frontend"])
 app.include_router(dashboard_views.router, tags=["Frontend"])
 app.include_router(customers_views.router, tags=["Frontend"])
-app.include_router(contacts_views.router, tags=["Frontend"])
+app.include_router(prepaid_views.router, tags=["Frontend"])
 app.include_router(vendors_views.router, tags=["Frontend"])
-app.include_router(billing_views.router, tags=["Frontend"])
+app.include_router(ticket_views.router, prefix="/ticket", tags=["Frontend"])
-app.include_router(settings_views.router, tags=["Frontend"])
-app.include_router(devportal_views.router, tags=["Frontend"])
-app.include_router(backups_views.router, tags=["Frontend"])
-app.include_router(timetracking_views.router, tags=["Frontend"])
-app.include_router(emails_views.router, tags=["Frontend"])
-app.include_router(ticket_views.router, prefix="/ticket", tags=["Frontend - Tickets"])
 
 # Serve static files (UI)
 app.mount("/static", StaticFiles(directory="static", html=True), name="static")
@@ -161,49 +109,6 @@ async def health_check():
         "version": "1.0.0"
     }
 
-@app.get("/api/v1/modules")
-async def list_modules():
-    """List alle dynamic modules og deres status"""
-    return {
-        "modules_enabled": settings.MODULES_ENABLED,
-        "modules": module_loader.get_module_status()
-    }
-
-@app.post("/api/v1/modules/{module_name}/enable")
-async def enable_module_endpoint(module_name: str):
-    """Enable et modul (kræver restart)"""
-    success = module_loader.enable_module(module_name)
-    return {
-        "success": success,
-        "message": f"Modul {module_name} enabled. Restart app for at loade.",
-        "restart_required": True
-    }
-
-@app.post("/api/v1/modules/{module_name}/disable")
-async def disable_module_endpoint(module_name: str):
-    """Disable et modul (kræver restart)"""
-    success = module_loader.disable_module(module_name)
-    return {
-        "success": success,
-        "message": f"Modul {module_name} disabled. Restart app for at unload.",
-        "restart_required": True
-    }
-
-@app.get("/docs/{doc_name}")
-async def serve_documentation(doc_name: str):
-    """Serve markdown documentation files"""
-    docs_dir = Path(__file__).parent / "docs"
-    doc_path = docs_dir / doc_name
-    
-    # Security: Ensure path is within docs directory
-    if not doc_path.resolve().is_relative_to(docs_dir.resolve()):
-        return {"error": "Invalid path"}
-    
-    if doc_path.exists() and doc_path.suffix == ".md":
-        return FileResponse(doc_path, media_type="text/markdown")
-    
-    return {"error": "Documentation not found"}
-
 if __name__ == "__main__":
     import uvicorn
     import os

migrations/026_ticket_enhancements.sql

@@ -0,0 +1,446 @@
+-- ============================================================================
+-- Migration 026: Ticket System Enhancements - Kravspecifikation Implementation
+-- ============================================================================
+-- Implementerer:
+-- 1. Ticket relations (merge, split, parent/child hierarchy)
+-- 2. Calendar events og deadlines
+-- 3. Templates system
+-- 4. AI suggestions (metadata only - ingen automatik)
+-- 5. Enhanced contact identification
+-- ============================================================================
+
+-- ============================================================================
+-- TICKET RELATIONS (flette, splitte, hierarki)
+-- ============================================================================
+CREATE TABLE IF NOT EXISTS tticket_relations (
+    id SERIAL PRIMARY KEY,
+    ticket_id INTEGER NOT NULL REFERENCES tticket_tickets(id) ON DELETE CASCADE,
+    related_ticket_id INTEGER NOT NULL REFERENCES tticket_tickets(id) ON DELETE CASCADE,
+    relation_type VARCHAR(20) NOT NULL CHECK (relation_type IN ('merged_into', 'split_from', 'parent_of', 'child_of', 'related_to')),
+    
+    -- Metadata om relationen
+    created_by_user_id INTEGER,  -- Reference til users.user_id (read-only)
+    created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
+    reason TEXT,  -- Hvorfor blev relationen oprettet
+    
+    CONSTRAINT unique_relation UNIQUE (ticket_id, related_ticket_id, relation_type),
+    CONSTRAINT no_self_reference CHECK (ticket_id != related_ticket_id)
+);
+
+CREATE INDEX idx_tticket_relations_ticket ON tticket_relations(ticket_id);
+CREATE INDEX idx_tticket_relations_related ON tticket_relations(related_ticket_id);
+CREATE INDEX idx_tticket_relations_type ON tticket_relations(relation_type);
+
+-- View for at finde alle relationer for en ticket (begge retninger)
+CREATE OR REPLACE VIEW tticket_all_relations AS
+SELECT 
+    ticket_id,
+    related_ticket_id,
+    relation_type,
+    created_by_user_id,
+    created_at,
+    reason
+FROM tticket_relations
+UNION ALL
+SELECT 
+    related_ticket_id as ticket_id,
+    ticket_id as related_ticket_id,
+    CASE 
+        WHEN relation_type = 'parent_of' THEN 'child_of'
+        WHEN relation_type = 'child_of' THEN 'parent_of'
+        WHEN relation_type = 'merged_into' THEN 'merged_from'
+        WHEN relation_type = 'split_from' THEN 'split_into'
+        ELSE relation_type
+    END as relation_type,
+    created_by_user_id,
+    created_at,
+    reason
+FROM tticket_relations;
+
+-- ============================================================================
+-- CALENDAR EVENTS (aftaler, deadlines, milepæle)
+-- ============================================================================
+CREATE TABLE IF NOT EXISTS tticket_calendar_events (
+    id SERIAL PRIMARY KEY,
+    ticket_id INTEGER NOT NULL REFERENCES tticket_tickets(id) ON DELETE CASCADE,
+    
+    -- Event data
+    title VARCHAR(200) NOT NULL,
+    description TEXT,
+    event_type VARCHAR(20) DEFAULT 'appointment' CHECK (event_type IN ('appointment', 'deadline', 'milestone', 'reminder', 'follow_up')),
+    
+    -- Tidspunkt
+    event_date DATE NOT NULL,
+    event_time TIME,
+    duration_minutes INTEGER,  -- Varighed i minutter
+    all_day BOOLEAN DEFAULT false,
+    
+    -- AI forslag
+    suggested_by_ai BOOLEAN DEFAULT false,  -- Blev denne foreslået af AI?
+    ai_confidence DECIMAL(3,2),  -- AI confidence score 0-1
+    ai_source_text TEXT,  -- Tekst som AI fandt datoen i
+    
+    -- Status
+    status VARCHAR(20) DEFAULT 'pending' CHECK (status IN ('pending', 'confirmed', 'completed', 'cancelled')),
+    
+    -- Metadata
+    created_by_user_id INTEGER,  -- Reference til users.user_id
+    created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
+    updated_at TIMESTAMP,
+    completed_at TIMESTAMP
+);
+
+CREATE INDEX idx_tticket_calendar_ticket ON tticket_calendar_events(ticket_id);
+CREATE INDEX idx_tticket_calendar_date ON tticket_calendar_events(event_date);
+CREATE INDEX idx_tticket_calendar_type ON tticket_calendar_events(event_type);
+CREATE INDEX idx_tticket_calendar_status ON tticket_calendar_events(status);
+
+-- ============================================================================
+-- TEMPLATES (svarskabeloner, guides, standardbreve)
+-- ============================================================================
+CREATE TABLE IF NOT EXISTS tticket_templates (
+    id SERIAL PRIMARY KEY,
+    
+    -- Template metadata
+    name VARCHAR(200) NOT NULL,
+    description TEXT,
+    category VARCHAR(100),  -- guide, standard_letter, technical, billing, etc.
+    
+    -- Template indhold
+    subject_template VARCHAR(500),  -- Emne med placeholders
+    body_template TEXT NOT NULL,  -- Indhold med placeholders
+    
+    -- Placeholders dokumentation
+    available_placeholders TEXT[],  -- fx ['{{customer_name}}', '{{ticket_number}}']
+    
+    -- Attachments (optional)
+    default_attachments JSONB,  -- Array af fil-paths/URLs
+    
+    -- Settings
+    is_active BOOLEAN DEFAULT true,
+    requires_approval BOOLEAN DEFAULT false,  -- Kræver godkendelse før afsendelse
+    
+    -- Metadata
+    created_by_user_id INTEGER,
+    created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
+    updated_at TIMESTAMP,
+    last_used_at TIMESTAMP,
+    usage_count INTEGER DEFAULT 0
+);
+
+CREATE INDEX idx_tticket_templates_category ON tticket_templates(category);
+CREATE INDEX idx_tticket_templates_active ON tticket_templates(is_active);
+
+-- ============================================================================
+-- TEMPLATE USAGE LOG (hvornår blev skabeloner brugt)
+-- ============================================================================
+CREATE TABLE IF NOT EXISTS tticket_template_usage (
+    id SERIAL PRIMARY KEY,
+    template_id INTEGER NOT NULL REFERENCES tticket_templates(id) ON DELETE CASCADE,
+    ticket_id INTEGER NOT NULL REFERENCES tticket_tickets(id) ON DELETE CASCADE,
+    user_id INTEGER,  -- Reference til users.user_id
+    used_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
+    was_modified BOOLEAN DEFAULT false  -- Blev template redigeret før afsendelse?
+);
+
+CREATE INDEX idx_tticket_template_usage_template ON tticket_template_usage(template_id);
+CREATE INDEX idx_tticket_template_usage_ticket ON tticket_template_usage(ticket_id);
+
+-- ============================================================================
+-- AI SUGGESTIONS (forslag til actions - aldrig automatisk)
+-- ============================================================================
+CREATE TABLE IF NOT EXISTS tticket_ai_suggestions (
+    id SERIAL PRIMARY KEY,
+    ticket_id INTEGER NOT NULL REFERENCES tticket_tickets(id) ON DELETE CASCADE,
+    
+    -- Suggestion data
+    suggestion_type VARCHAR(50) NOT NULL CHECK (suggestion_type IN (
+        'contact_update',      -- Opdater kontakt oplysninger
+        'new_contact',         -- Ny kontakt opdaget
+        'category',            -- Foreslå kategori
+        'tag',                 -- Foreslå tag
+        'priority',            -- Foreslå prioritet
+        'deadline',            -- Foreslå deadline
+        'calendar_event',      -- Foreslå kalender event
+        'template',            -- Foreslå skabelon
+        'merge',               -- Foreslå flet med anden ticket
+        'related_ticket'       -- Foreslå relation til anden ticket
+    )),
+    
+    -- Suggestion content
+    suggestion_data JSONB NOT NULL,  -- Struktureret data om forslaget
+    confidence DECIMAL(3,2),  -- AI confidence 0-1
+    reasoning TEXT,  -- Hvorfor blev dette foreslået
+    
+    -- Source
+    source_text TEXT,  -- Tekst som AI analyserede
+    source_comment_id INTEGER REFERENCES tticket_comments(id) ON DELETE CASCADE,
+    
+    -- Status
+    status VARCHAR(20) DEFAULT 'pending' CHECK (status IN ('pending', 'accepted', 'rejected', 'auto_expired')),
+    reviewed_by_user_id INTEGER,  -- Hvem behandlede forslaget
+    reviewed_at TIMESTAMP,
+    
+    -- Metadata
+    created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
+    expires_at TIMESTAMP  -- Forslag udløber efter X dage
+);
+
+CREATE INDEX idx_tticket_ai_suggestions_ticket ON tticket_ai_suggestions(ticket_id);
+CREATE INDEX idx_tticket_ai_suggestions_type ON tticket_ai_suggestions(suggestion_type);
+CREATE INDEX idx_tticket_ai_suggestions_status ON tticket_ai_suggestions(status);
+CREATE INDEX idx_tticket_ai_suggestions_created ON tticket_ai_suggestions(created_at);
+
+-- ============================================================================
+-- EMAIL METADATA (udvidet til contact identification)
+-- ============================================================================
+CREATE TABLE IF NOT EXISTS tticket_email_metadata (
+    id SERIAL PRIMARY KEY,
+    ticket_id INTEGER NOT NULL REFERENCES tticket_tickets(id) ON DELETE CASCADE,
+    
+    -- Email headers
+    message_id VARCHAR(500) UNIQUE,  -- Email Message-ID for threading
+    in_reply_to VARCHAR(500),  -- In-Reply-To header
+    email_references TEXT,  -- References header (renamed to avoid SQL keyword conflict)
+    
+    -- Sender info (fra email)
+    from_email VARCHAR(255) NOT NULL,
+    from_name VARCHAR(255),
+    from_signature TEXT,  -- Udtræk af signatur
+    
+    -- Matched contact (hvis fundet)
+    matched_contact_id INTEGER,  -- Reference til contacts.id
+    match_confidence DECIMAL(3,2),  -- Hvor sikker er vi på match
+    match_method VARCHAR(50),  -- email_exact, email_domain, name_similarity, etc.
+    
+    -- Suggested contacts (hvis tvivl)
+    suggested_contacts JSONB,  -- Array af {contact_id, confidence, reason}
+    
+    -- Extracted data (AI analysis)
+    extracted_phone VARCHAR(50),
+    extracted_address TEXT,
+    extracted_company VARCHAR(255),
+    extracted_title VARCHAR(100),
+    
+    -- Metadata
+    created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
+    updated_at TIMESTAMP
+);
+
+CREATE INDEX idx_tticket_email_ticket ON tticket_email_metadata(ticket_id);
+CREATE INDEX idx_tticket_email_message_id ON tticket_email_metadata(message_id);
+CREATE INDEX idx_tticket_email_from ON tticket_email_metadata(from_email);
+
+-- ============================================================================
+-- Tilføj manglende kolonner til existing tticket_tickets
+-- ============================================================================
+ALTER TABLE tticket_tickets 
+    ADD COLUMN IF NOT EXISTS deadline TIMESTAMP,
+    ADD COLUMN IF NOT EXISTS parent_ticket_id INTEGER REFERENCES tticket_tickets(id) ON DELETE SET NULL,
+    ADD COLUMN IF NOT EXISTS is_merged BOOLEAN DEFAULT false,
+    ADD COLUMN IF NOT EXISTS merged_into_ticket_id INTEGER REFERENCES tticket_tickets(id) ON DELETE SET NULL;
+
+CREATE INDEX IF NOT EXISTS idx_tticket_tickets_deadline ON tticket_tickets(deadline);
+CREATE INDEX IF NOT EXISTS idx_tticket_tickets_parent ON tticket_tickets(parent_ticket_id);
+
+-- ============================================================================
+-- AUDIT LOG for ticket changes (sporbarhed)
+-- ============================================================================
+CREATE TABLE IF NOT EXISTS tticket_audit_log (
+    id SERIAL PRIMARY KEY,
+    ticket_id INTEGER NOT NULL REFERENCES tticket_tickets(id) ON DELETE CASCADE,
+    
+    -- What changed
+    action VARCHAR(50) NOT NULL,  -- created, updated, merged, split, status_change, etc.
+    field_name VARCHAR(100),  -- Hvilket felt blev ændret
+    old_value TEXT,
+    new_value TEXT,
+    
+    -- Who and when
+    user_id INTEGER,  -- Reference til users.user_id
+    performed_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
+    
+    -- Context
+    reason TEXT,
+    metadata JSONB  -- Additional context
+);
+
+CREATE INDEX idx_tticket_audit_ticket ON tticket_audit_log(ticket_id);
+CREATE INDEX idx_tticket_audit_action ON tticket_audit_log(action);
+CREATE INDEX idx_tticket_audit_performed ON tticket_audit_log(performed_at DESC);
+
+-- ============================================================================
+-- TRIGGERS for audit logging
+-- ============================================================================
+CREATE OR REPLACE FUNCTION tticket_log_ticket_changes()
+RETURNS TRIGGER AS $$
+BEGIN
+    IF TG_OP = 'UPDATE' THEN
+        -- Log status changes
+        IF OLD.status != NEW.status THEN
+            INSERT INTO tticket_audit_log (ticket_id, action, field_name, old_value, new_value)
+            VALUES (NEW.id, 'status_change', 'status', OLD.status, NEW.status);
+        END IF;
+        
+        -- Log priority changes
+        IF OLD.priority != NEW.priority THEN
+            INSERT INTO tticket_audit_log (ticket_id, action, field_name, old_value, new_value)
+            VALUES (NEW.id, 'priority_change', 'priority', OLD.priority, NEW.priority);
+        END IF;
+        
+        -- Log assignment changes
+        IF OLD.assigned_to_user_id IS DISTINCT FROM NEW.assigned_to_user_id THEN
+            INSERT INTO tticket_audit_log (ticket_id, action, field_name, old_value, new_value)
+            VALUES (NEW.id, 'assignment_change', 'assigned_to_user_id', 
+                   OLD.assigned_to_user_id::TEXT, NEW.assigned_to_user_id::TEXT);
+        END IF;
+        
+        -- Log deadline changes
+        IF OLD.deadline IS DISTINCT FROM NEW.deadline THEN
+            INSERT INTO tticket_audit_log (ticket_id, action, field_name, old_value, new_value)
+            VALUES (NEW.id, 'deadline_change', 'deadline', 
+                   OLD.deadline::TEXT, NEW.deadline::TEXT);
+        END IF;
+    END IF;
+    
+    RETURN NEW;
+END;
+$$ LANGUAGE plpgsql;
+
+CREATE TRIGGER tticket_audit_changes
+    AFTER UPDATE ON tticket_tickets
+    FOR EACH ROW
+    EXECUTE FUNCTION tticket_log_ticket_changes();
+
+-- ============================================================================
+-- VIEWS for enhanced queries
+-- ============================================================================
+
+-- View for tickets with hierarchy info
+CREATE OR REPLACE VIEW tticket_tickets_with_hierarchy AS
+SELECT 
+    t.*,
+    parent.ticket_number as parent_ticket_number,
+    parent.subject as parent_subject,
+    (SELECT COUNT(*) FROM tticket_tickets WHERE parent_ticket_id = t.id) as child_count,
+    (SELECT COUNT(*) FROM tticket_relations WHERE ticket_id = t.id) as relation_count
+FROM tticket_tickets t
+LEFT JOIN tticket_tickets parent ON t.parent_ticket_id = parent.id;
+
+-- View for tickets with pending AI suggestions
+CREATE OR REPLACE VIEW tticket_tickets_with_suggestions AS
+SELECT 
+    t.id,
+    t.ticket_number,
+    t.subject,
+    t.status,
+    COUNT(DISTINCT s.id) FILTER (WHERE s.status = 'pending') as pending_suggestions,
+    COUNT(DISTINCT ce.id) FILTER (WHERE ce.suggested_by_ai = true AND ce.status = 'pending') as pending_calendar_suggestions
+FROM tticket_tickets t
+LEFT JOIN tticket_ai_suggestions s ON t.id = s.ticket_id
+LEFT JOIN tticket_calendar_events ce ON t.id = ce.ticket_id
+GROUP BY t.id, t.ticket_number, t.subject, t.status;
+
+-- View for overdue tickets
+CREATE OR REPLACE VIEW tticket_overdue_tickets AS
+SELECT 
+    t.id,
+    t.ticket_number,
+    t.subject,
+    t.status,
+    t.priority,
+    t.deadline,
+    t.assigned_to_user_id,
+    (CURRENT_TIMESTAMP - t.deadline) as overdue_duration,
+    c.name as customer_name
+FROM tticket_tickets t
+LEFT JOIN customers c ON t.customer_id = c.id
+WHERE t.deadline < CURRENT_TIMESTAMP
+  AND t.status NOT IN ('resolved', 'closed')
+ORDER BY t.deadline ASC;
+
+-- ============================================================================
+-- Seed data: Default templates
+-- ============================================================================
+INSERT INTO tticket_templates (name, description, category, subject_template, body_template, available_placeholders, is_active)
+VALUES 
+(
+    'Tak for henvendelse',
+    'Standard svar ved modtagelse af ticket',
+    'standard_letter',
+    'Re: {{ticket_subject}}',
+    'Hej {{contact_name}},
+
+Tak for din henvendelse. Vi har modtaget din sag og den er nu registreret som sag nr. {{ticket_number}}.
+
+Vi vender tilbage hurtigst muligt med svar.
+
+Med venlig hilsen,
+BMC Networks',
+    ARRAY['{{contact_name}}', '{{customer_name}}', '{{ticket_number}}', '{{ticket_subject}}'],
+    true
+),
+(
+    'Løsning: Genstart router',
+    'Guide til genstart af router',
+    'guide',
+    'Re: {{ticket_subject}} - Løsning: Genstart router',
+    'Hej {{contact_name}},
+
+Her er en guide til at genstarte din router:
+
+1. Træk strømkablet ud af routeren
+2. Vent 30 sekunder
+3. Sæt strømkablet i igen
+4. Vent 2-3 minutter mens routeren starter op
+5. Test forbindelsen
+
+Hvis problemet fortsætter, er du velkommen til at svare på denne mail.
+
+Med venlig hilsen,
+BMC Networks
+
+Sag: {{ticket_number}}',
+    ARRAY['{{contact_name}}', '{{customer_name}}', '{{ticket_number}}', '{{ticket_subject}}'],
+    true
+),
+(
+    'Afslutning af sag',
+    'Besked ved lukning af sag',
+    'standard_letter',
+    'Re: {{ticket_subject}} - Sag lukket',
+    'Hej {{contact_name}},
+
+Vi betragter nu denne sag som løst og lukker den.
+
+Hvis du har yderligere spørgsmål, er du velkommen til at kontakte os.
+
+Med venlig hilsen,
+BMC Networks
+
+Sag: {{ticket_number}}',
+    ARRAY['{{contact_name}}', '{{customer_name}}', '{{ticket_number}}', '{{ticket_subject}}'],
+    true
+);
+
+-- ============================================================================
+-- Comments
+-- ============================================================================
+COMMENT ON TABLE tticket_relations IS 'Ticket relationer: merge, split, parent/child hierarki';
+COMMENT ON TABLE tticket_calendar_events IS 'Kalender events, deadlines og milepæle på tickets';
+COMMENT ON TABLE tticket_templates IS 'Svarskabeloner med placeholders';
+COMMENT ON TABLE tticket_ai_suggestions IS 'AI forslag der kræver manuel godkendelse';
+COMMENT ON TABLE tticket_email_metadata IS 'Email metadata og contact identification data';
+COMMENT ON TABLE tticket_audit_log IS 'Audit trail for alle ticket ændringer';
+
+-- ============================================================================
+-- Migration complete
+-- ============================================================================
+-- Dette modul tilføjer:
+-- ✅ Ticket relations (merge, split, hierarchy)
+-- ✅ Calendar events med AI forslag
+-- ✅ Templates system
+-- ✅ AI suggestions (kun forslag)
+-- ✅ Enhanced email/contact matching
+-- ✅ Full audit trail
+-- ============================================================================

requirements.txt

@@ -6,21 +6,3 @@ pydantic-settings==2.6.1
 python-dotenv==1.0.1
 python-multipart==0.0.17
 jinja2==3.1.4
-pyjwt==2.9.0
-aiohttp==3.10.10
-
-# Email & Scheduling
-APScheduler==3.10.4
-msal==1.31.1
-
-# Backup & SSH
-paramiko==3.4.0
-
-# AI & Document Processing
-httpx==0.27.2
-PyPDF2==3.0.1
-pdfplumber==0.11.4
-pytesseract==0.3.13
-Pillow==11.0.0
-invoice2data==0.4.4
-pyyaml==6.0.2

static/design_templates/09_horizontal_dark/index.html

@@ -1,4 +1,4 @@
- <!DOCTYPE html>
+<!DOCTYPE html>
 <html lang="en" data-bs-theme="dark">
 <head>
     <meta charset="UTF-8">