112 lines
3.7 KiB
Python
112 lines
3.7 KiB
Python
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import logging
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from datetime import datetime
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from typing import Any, Optional
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from app.core.database import execute_query, execute_query_single
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logger = logging.getLogger(__name__)
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class TelefoniService:
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@staticmethod
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def find_user_by_extension(extension: Optional[str]) -> Optional[int]:
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if not extension:
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return None
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row = execute_query_single(
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"SELECT user_id FROM users WHERE telefoni_aktiv = TRUE AND telefoni_extension = %s LIMIT 1",
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(extension,),
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)
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return int(row["user_id"]) if row and row.get("user_id") is not None else None
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@staticmethod
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def find_contact_by_phone_suffix(suffix8: Optional[str]) -> Optional[dict]:
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if not suffix8:
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return None
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query = """
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SELECT
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c.id,
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c.first_name,
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c.last_name,
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(
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SELECT cu.name
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FROM contact_companies cc
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JOIN customers cu ON cu.id = cc.customer_id
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WHERE cc.contact_id = c.id
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ORDER BY cc.is_primary DESC NULLS LAST, cc.id ASC
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LIMIT 1
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) AS company
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FROM contacts c
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WHERE RIGHT(regexp_replace(COALESCE(c.phone, ''), '\\D', '', 'g'), 8) = %s
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OR RIGHT(regexp_replace(COALESCE(c.mobile, ''), '\\D', '', 'g'), 8) = %s
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ORDER BY c.id ASC
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LIMIT 1
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"""
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row = execute_query_single(query, (suffix8, suffix8))
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if not row:
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return None
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return {
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"id": row["id"],
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"name": f"{(row.get('first_name') or '').strip()} {(row.get('last_name') or '').strip()}".strip(),
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"company": row.get("company"),
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}
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@staticmethod
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def upsert_call(
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*,
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callid: str,
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user_id: Optional[int],
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direction: str,
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ekstern_nummer: Optional[str],
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intern_extension: Optional[str],
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kontakt_id: Optional[int],
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raw_payload: Any,
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started_at: datetime,
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) -> dict:
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query = """
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INSERT INTO telefoni_opkald
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(callid, bruger_id, direction, ekstern_nummer, intern_extension, kontakt_id, started_at, raw_payload)
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VALUES
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(%s, %s, %s, %s, %s, %s, %s, %s::jsonb)
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ON CONFLICT (callid)
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DO UPDATE SET
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raw_payload = EXCLUDED.raw_payload,
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direction = EXCLUDED.direction,
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intern_extension = COALESCE(telefoni_opkald.intern_extension, EXCLUDED.intern_extension),
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ekstern_nummer = COALESCE(telefoni_opkald.ekstern_nummer, EXCLUDED.ekstern_nummer),
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bruger_id = COALESCE(telefoni_opkald.bruger_id, EXCLUDED.bruger_id),
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kontakt_id = COALESCE(telefoni_opkald.kontakt_id, EXCLUDED.kontakt_id),
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started_at = LEAST(telefoni_opkald.started_at, EXCLUDED.started_at)
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RETURNING *
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"""
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rows = execute_query(
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query,
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(
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callid,
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user_id,
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direction,
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ekstern_nummer,
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intern_extension,
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kontakt_id,
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started_at,
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raw_payload,
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),
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)
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return rows[0] if rows else {}
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@staticmethod
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def terminate_call(callid: str, duration_sec: Optional[int]) -> bool:
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if not callid:
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return False
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rows = execute_query(
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"""
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UPDATE telefoni_opkald
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SET ended_at = NOW(),
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duration_sec = %s
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WHERE callid = %s
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RETURNING id
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""",
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(duration_sec, callid),
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)
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return bool(rows)
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