88 lines
4.5 KiB
Python
88 lines
4.5 KiB
Python
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"""Contact lookup and restricted control of the owner's existing VoIP phone."""
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from fastapi import HTTPException
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from psycopg2.extras import Json
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from app.core.database import atomic_transaction, execute_query, execute_query_single
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from app.dashboard.backend.mission_service import MissionService
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from .security import actor, remote_device
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def permitted(user):
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return bool(user.get('is_superadmin') or 'customers.view' in (user.get('permissions') or []))
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def require_access(user):
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if not permitted(user):
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raise HTTPException(403, 'Du har ikke adgang til kontakter og telefoni')
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async def contacts(user, q, offset):
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require_access(user)
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from app.contacts.backend.router_simple import get_contacts
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data = await get_contacts(search=q, customer_id=None, is_active=True, limit=50, offset=offset)
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fields = ('id', 'first_name', 'last_name', 'email', 'phone', 'mobile', 'company_names')
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return {'items': [{key: row.get(key) for key in fields} for row in data['contacts']],
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'has_more': offset + len(data['contacts']) < data['total']}
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def status(user):
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if not permitted(user):
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return {'allowed': False, 'incoming': []}
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# Match Mission Control's ring window without changing shared call state.
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rows = MissionService.get_active_calls()
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from datetime import datetime, timezone
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from zoneinfo import ZoneInfo
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now = datetime.now(timezone.utc)
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incoming = []
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for row in rows:
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updated = row.get('updated_at') or row.get('started_at')
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if not updated:
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continue
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if updated.tzinfo is None:
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updated = updated.replace(tzinfo=ZoneInfo('Europe/Copenhagen'))
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if (now - updated).total_seconds() > MissionService.get_ring_timeout_seconds():
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continue
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incoming.append({key: row.get(key) for key in ('call_id', 'caller_number', 'contact_name', 'company_name', 'ringing_phones')})
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return {'allowed': True, 'incoming': incoming}
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async def call(payload, request):
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"""Persist a reservation before external I/O; never automatically redial on uncertainty."""
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from app.modules.telefoni.backend.router import click_to_call
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from app.modules.telefoni.backend.schemas import TelefoniClickToCallRequest
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user = actor(remote_device(request))
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require_access(user)
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uid = user['id']
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value = {'action': 'call', **payload.model_dump(mode='json')}
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with atomic_transaction():
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execute_query('SELECT user_id FROM users WHERE user_id=%s FOR UPDATE', (uid,))
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user = actor(remote_device(request)); require_access(user)
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old = execute_query_single('SELECT payload,result FROM remote_commands WHERE user_id=%s AND request_id=%s', (uid, str(payload.request_id)))
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if old:
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if old['payload'] != value:
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raise HTTPException(409, 'Handlingen har allerede andre oplysninger')
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return old['result']
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contact = execute_query_single('SELECT id,phone,mobile FROM contacts WHERE id=%s AND is_active=TRUE', (payload.contact_id,))
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if not contact or not contact.get(payload.field):
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raise HTTPException(404, 'Kontakten har ikke det valgte telefonnummer')
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# Only stored phone numbers can reach the existing action URL template.
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import re
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number = str(contact[payload.field]).strip()
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if not re.fullmatch(r'\+?[0-9][0-9 () .-]{1,39}', number):
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raise HTTPException(400, 'Kontaktens telefonnummer skal rettes i Hub')
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pending = {'status': 'uncertain', 'message': 'Opkald er afsendt eller under behandling. Kontrollér telefonen før et nyt opkald.'}
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execute_query('INSERT INTO remote_commands(user_id,request_id,payload,result) VALUES(%s,%s,%s,%s)',
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(uid, str(payload.request_id), Json(value), Json(pending)))
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request.state.user_id = uid
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try:
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await click_to_call(TelefoniClickToCallRequest(number=number, user_id=uid), request)
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result = {'status': 'ok', 'message': 'Opkald startet på din VoIP-telefon'}
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except HTTPException as exc:
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# A timeout can mean that the phone received the command. Never redial it.
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result = {'status': 'failed' if exc.status_code < 500 else 'uncertain',
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'message': 'Opkald kunne ikke startes. Kontrollér telefonopsætningen i Hub.' if exc.status_code < 500 else pending['message']}
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except Exception:
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result = pending
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execute_query('UPDATE remote_commands SET result=%s WHERE user_id=%s AND request_id=%s',
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(Json(result), uid, str(payload.request_id)))
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return result
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