<!DOCTYPE html>
<html>
<head>
    <meta charset="UTF-8">
    <style>
        body {
            font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
            line-height: 1.6;
            color: #333;
        }
        .container {
            max-width: 600px;
            margin: 0 auto;
            padding: 20px;
            background: #f9f9f9;
        }
        .header {
            background: #0f4c75;
            color: white;
            padding: 20px;
            border-radius: 4px 4px 0 0;
            text-align: center;
        }
        .content {
            background: white;
            padding: 20px;
            border-radius: 0 0 4px 4px;
        }
        .reminder-title {
            font-size: 18px;
            font-weight: bold;
            color: #0f4c75;
            margin-bottom: 10px;
        }
        .case-info {
            background: #f0f0f0;
            padding: 12px;
            border-left: 4px solid #0f4c75;
            margin: 15px 0;
            border-radius: 2px;
        }
        .case-info strong {
            display: inline-block;
            min-width: 80px;
        }
        .priority-low { color: #6c757d; }
        .priority-normal { color: #0f4c75; }
        .priority-high { color: #ffc107; }
        .priority-urgent { color: #dc3545; }
        .button {
            display: inline-block;
            padding: 10px 20px;
            background: #0f4c75;
            color: white;
            text-decoration: none;
            border-radius: 4px;
            margin-top: 10px;
        }
        .footer {
            margin-top: 20px;
            padding-top: 15px;
            border-top: 1px solid #ddd;
            font-size: 12px;
            color: #666;
            text-align: center;
        }
        .snooze-info {
            background: #e8f4f8;
            padding: 12px;
            border-radius: 4px;
            margin: 15px 0;
            font-size: 13px;
        }
    </style>
</head>
<body>
    <div class="container">
        <div class="header">
            <h2>{{ header_title }}</h2>
        </div>
        <div class="content">
            <div class="reminder-title priority-{{ priority | lower }}">
                {{ reminder_title }}
            </div>

            {% if reminder_message %}
            <p>{{ reminder_message }}</p>
            {% endif %}

            <div class="case-info">
                <strong>Sag:</strong> {{ case_title }}<br>
                <strong>ID:</strong> #{{ case_id }}<br>
                <strong>Status:</strong> {{ case_status }}<br>
                <strong>Kunde:</strong> {{ customer_name }}<br>
                {% if deadline %}
                <strong>Deadline:</strong> {{ deadline | date("d. MMM yyyy") }}<br>
                {% endif %}
                {% if assigned_user %}
                <strong>Ansvarlig:</strong> {{ assigned_user }}<br>
                {% endif %}
            </div>

            {% if additional_info %}
            <p>
                <strong>Detaljer:</strong><br>
                {{ additional_info }}
            </p>
            {% endif %}

            <div style="text-align: center;">
                <a href="{{ action_url }}" class="button">
                    Åbn sag i BMC Hub
                </a>
            </div>

            <div class="snooze-info">
                💡 <strong>Tip:</strong> Du kan slumre eller afvise denne reminder i BMC Hub-systemet eller via popup-notifikationen.
            </div>

            <div class="footer">
                <p>
                    Dette er en automatisk reminder fra BMC Hub.<br>
                    Du modtager denne mail fordi du er tilføjet som modtager for denne sags reminders.
                </p>
                <p>
                    BMC Networks • {{ footer_date }}<br>
                    <em>Denne email blev sendt automatisk - svar venligst ikke direkte.</em>
                </p>
            </div>
        </div>
    </div>
</body>
</html>
